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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31234 Views

40 replies

9 likes

  • 31234 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95766 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1056 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294054 Views

60 replies

15 likes

  • 294054 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123926 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

can i play one song

I just downloaded the app and have a few questions - How do I play just one song when searching for music? When I have an album in the Albums section, how do I add it, or just certain songs, to my playlist? And if I have an album in my playlist, how ...

Casual Listener

I just downloaded the app and have a few questions -   How do I play just one song when searching for music?   When I have an album in the Albums section, how do I add it, or just c...

jeremygoh

Community Legend

5850 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Black stripe on screen

I have issues with the search view. I don´t like this black empty stripe next to the search screen, I want full search screen and tracks, albums and artists all the way down the search bar.Thanks.I don't like this view.

Casual Listener

I have issues with the search view. I don´t like this black empty stripe next to the search screen, I want full search screen and tracks, albums and artists all the way down the search bar. Thanks. ...

jeremygoh

Community Legend

728 Views

3 replies

0 likes

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  • 3 replies
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spotify app pauses music upon opening facebook app in ios7

i recently installed ios7 on my phone and noticed since upgrading, when using the spotify app, music automatically pauses when i open other apps such as facebook and instagram. i understand that with IG's addition of videos, videos will play automati...

Casual Listener

i recently installed ios7 on my phone and noticed since upgrading, when using the spotify app, music automatically pauses when i open other apps such as facebook and instagram.   i understan...

Peter__

Community Legend

2927 Views

2 replies

2 likes

  • 2927 Views
  • 2 replies
  • 2 likes

Solved!! [iOS App v1.0] Low resolution album cover

First I'd like to say that I really like the new app, especially the more modern appearance makes it pretty awesome. I suppose it'll get even better once the 'My Music' feature is released to the public.The only thing I found a bit annoying is that t...

Casual Listener

First I'd like to say that I really like the new app, especially the more modern appearance makes it pretty awesome. I suppose it'll get even better once the 'My Music' feature is released to the pub...

Novercalis

Casual Listener

1302 Views

2 replies

1 likes

  • 1302 Views
  • 2 replies
  • 1 likes

iPad App kann keine Playlists mehr offline speichern

In meiner iPad App fehlt der Button um Playlists offline zu speichern.Da ich in 2Stunden zum Boarden nach Österreich Fähren Will nervt mich das gerade total an. Bin echt sauer. Scheiße!

Regular

In meiner iPad App fehlt der Button um Playlists offline zu speichern. Da ich in 2Stunden zum Boarden nach Österreich Fähren Will nervt mich das gerade total an. Bin echt sauer. Scheiße!

Bombaer83

Regular

1090 Views

8 replies

0 likes

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  • 0 likes

Cannot be activated

Hello! So I downloaded the free app Spotify about a week ago then I tried the free trial premium app. So today, I decided to buy the paid app Spotipro. But it still hasn't been activated. Like I can't click once to enjoy my songs. And it's not like t...

Newbie

Hello! So I downloaded the free app Spotify about a week ago then I tried the free trial premium app. So today, I decided to buy the paid app Spotipro. But it still hasn't been activated. Like I can'...

Peter__

Community Legend

477 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Is there a way to select which local files I sync, instead of all of them?

I only want some of my local files, but I don't see an option to not sync all of them. Help would be appreciated!

Casual Listener

I only want some of my local files, but I don't see an option to not sync all of them. Help would be appreciated!

Peter__

Community Legend

380 Views

1 replies

0 likes

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  • 1 replies
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Inconsistent UI for Saved Music on Mobile for iOS

On Spotify Mobile for iOS, if I go to Your Music>Songs, I see "Remove" under a track. If I go to Your Music>Playlist and look at the same track, I don't see "Remove". See Screenshots below:

Roadie

On Spotify Mobile for iOS, if I go to Your Music>Songs, I see "Remove" under a track.  If I go to Your Music>Playlist and look at the same track, I don't see "Remove".  See Screenshot...

andedrunkard

Roadie

1337 Views

11 replies

0 likes

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  • 11 replies
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How can I downgrade?

Please let me know if I can downgrade to the previous version for IOS: The main problems of the new version are: - The worst one: It makes the iPhone 4 freeze too often for too many seconds, even if it is the only app running. This is really annoying...

Casual Listener

Please let me know if I can downgrade to the previous version for IOS:   The main problems of the new version are:   - The worst one: It makes the iPhone 4 freeze too often for too ...

kbrooksc

Community Legend

1417 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Spotify always shuffles a playlist

Hello, i saved the Album Club Life Vol. 3 as a Playlist, which i found on the "explore" tab. now i have the problem that spotify won't play the tracks in a chronological order! i didn't hit shuffle or anything else, just the first track in the list..

Visitor

Hello, i saved the Album Club Life Vol. 3 as a Playlist, which i found on the "explore" tab. now i have the problem that spotify won't play the tracks in a chronological order! i didn't hit shuffle o...

Peter__

Community Legend

1893 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

All my playlists are no longer available offline??

I PAY SO I CAN HAVE MUSIC ANYTIME ANYWHERE. I went over my data syncing all my play lists. Then was finally happy I could turn off my data and play my saved playlists. And now my play lists are all still there but no longer synced!!! It's going to us...

Newbie

I PAY SO I CAN HAVE MUSIC ANYTIME ANYWHERE. I went over my data syncing all my play lists. Then was finally happy I could turn off my data and play my saved playlists. And now my play lists are all s...

kbrooksc

Community Legend

837 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

iPod Update 1.1.0.2549 Download Playlists

Hello, Ever since I updated my Spotify on my iPod touch, it will not download my playlists. I checked my storage and I have over 20GB available. Whenever I click edit and then the download button, or when I go into my Starred playlist (which is the o...

Casual Listener

Hello,   Ever since I updated my Spotify on my iPod touch, it will not download my playlists. I checked my storage and I have over 20GB available. Whenever I click edit and then the download...

JamesUWW

Casual Listener

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Problems with log in on iPhone 4s

Hi, I just signed up for the free month trial of the premium service, and I intend to be using this after the period is over. Although, I have a problem with the log in to my iPhone 4s. When I enter my username and password I recive the message: "Log...

Newbie

Hi,   I just signed up for the free month trial of the premium service, and I intend to be using this after the period is over. Although, I have a problem with the log in to my iPhone 4s. ...

614 Views

0 replies

0 likes

  • 614 Views
  • 0 replies
  • 0 likes

No search bar? Songs not alphabetical?

On my iPhone, there is no search bar under my music and the songs aren't organized alphabetically like they are on the galaxy s5. Any way to fix this??

Newbie

On my iPhone, there is no search bar under my music and the songs aren't organized alphabetically like they are on the galaxy s5. Any way to fix this??

Peter__

Community Legend

791 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Possible solution for music cutting off or stopping constantly...

Ive been very frustrated with spotify this past week. Songs will just stop playback in the middle of the songs. The tracks would show that they were still playing, but no sound. It wasn't my headphones either because I could hear the beeps from chang...

Casual Listener

Ive been very frustrated with spotify this past week.  Songs will just stop playback in the middle of the songs.  The tracks would show that they were still playing, but no sound.   It...

TrevorGriffiths

Gig Goer

2341 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Sync local files to ipod without installing iTunes

I do not want iTunes on my computer (partly why I switched to spotify). I want to sync local files to my ipod nano but spotify tells me I need to check an option in itunes before it can continue. So is itunes required software to sync ipods with spot...

Regular

I do not want iTunes on my computer (partly why I switched to spotify).  I want to sync local files to my ipod nano but spotify tells me I need to check an option in itunes before it can continu...

czr

Regular

888 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Song is playable on PC, but doesnt appear on Iphone app.

I can play the song "kygo - i see fire" on PC but it doesnt even appear on my playlist or in spotify in the Iphone app ?

Casual Listener

I can play the song "kygo - i see fire" on PC but it doesnt even appear on my playlist or in spotify in the Iphone app ?    

Peter__

Community Legend

925 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

iPhone app crashes if you remove liked from radio playlist

iPhone app of Spotify will crashe immediately if you remove liked from radio playlist in your Mac software of Spotify. If apps are open at the same time and youn remove Liked from radip playlist from Desktop app, iPhone app will crashe. Please fix th...

Visitor

iPhone app of Spotify will crashe immediately if you remove liked from radio playlist in your Mac software of Spotify. If apps are open at the same time and youn remove Liked from radip playlist from...

user-removed

Not applicable

613 Views

3 replies

0 likes

  • 613 Views
  • 3 replies
  • 0 likes

Syncing Ipod Nano

Hi Trying to sync an Ipod Nano with Spotify, but it's not showing up in the devices. Itunes is not running and I have followed the instructions Please Help a frustrated mother of a cranky teen

Newbie

Hi  Trying to sync an Ipod Nano with Spotify, but it's not showing up in the devices.  Itunes is not running and I have followed the instructions Please Help a frustrated mother of a cr...

Peter__

Community Legend

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes