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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

44986 Views

45 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111223 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1885 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302789 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128659 Views

19 replies

38 likes

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Starred playlist disappears and won't sync across devices

Hi, I have had my starred playlist disappear every time it's created. And it wouldn't sync across devices. It's very frustrating to say the least. Any help will be greatly appreciated. I created this on an iPad Air running the latest iOS. Many thanks...

Casual Listener

Hi, I have had my starred playlist disappear every time it's created. And it wouldn't sync across devices. It's very frustrating to say the least. Any help will be greatly appreciated. I created th...

Tridztan

Casual Listener

469 Views

2 replies

0 likes

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Ipod will not sync

I just got a T4300HD MP3 MP4 player and no matter what I do, I can not get it to sync with Spotify. I'm sure I'm ignorant to this...any advice, suggestions, would be greatly appreciated. I have down loaded I Tunes but I'm sure there is something that...

Newbie

I just got a T4300HD MP3 MP4 player and no matter what I do, I can not get it to sync with Spotify.  I'm sure I'm ignorant to this...any advice, suggestions, would be greatly appreciated.  ...

Peter__

Community Legend

555 Views

2 replies

0 likes

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Solved!! "Your Music" no longer synced

So I've been getting used to the "your music" interface and liking it for the most part, except yesterday, without explanation, the your music section on my iPhone was empty. Luckily it's still on my desktop app, but has anyone else expereinced this?...

Casual Listener

So I've been getting used to the "your music" interface and liking it for the most part, except yesterday, without explanation, the your music section on my iPhone was empty. Luckily it's still on my...

MattSuda

Spotify Star

4553 Views

21 replies

0 likes

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  • 21 replies
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Synced Playlists streaming data usage

I have synced playlists. Because many of the tracks in my playlis will not play in "offline" mode, I need to be online. If I'm online and the tracks are synced, do they still use data over my 4g or do they play from the local device? thanks, Joe

Newbie

I have synced playlists.  Because many of the tracks in my playlis will not play in "offline" mode, I need to be online.  If I'm online and the tracks are synced, do they still use data ove...

Rafael

Spotify Legend

544 Views

1 replies

0 likes

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Solved!! app says I'm offline when I'm not, won't open

Tried to open iPhone app and I get the Browse screen that tells me I'm offline. Checked other apps, all open fine, I AM online. When I click in the upper left corner nothing happens, like it's locked. Very frustrating, as this renders the app totally...

Roadie

Tried to open iPhone app and I get the Browse screen that tells me I'm offline. Checked other apps, all open fine, I AM online. When I click in the upper left corner nothing happens, like it's locked...

jackory

Roadie

24981 Views

1 replies

0 likes

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  • 1 replies
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Can't login behind a firewall via a proxy server

Hi all, Hopeing someone can help, I have been asked to get the Spotify app working within my school on iPads. At first we thought it was the Proxy/webfilter which all web traffic is directed at. I released the various IP address mentioned in the post...

Newbie

Hi all,   Hopeing someone can help, I have been asked to get the Spotify app working within my school on iPads. At first we thought it was the Proxy/webfilter which all web traffic is direct...

Peter__

Community Legend

2323 Views

1 replies

0 likes

firewall
proxy server
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No way to filter synched files only?

I'm new to Spotify, but have used other services like Rdio and Deezer. In both of these, there is an easy and obvious way to show only your synchronized files, so that you can browse and play freely without the worry of having in internet connection....

Music Fan

I'm new to Spotify, but have used other services like Rdio and Deezer. In both of these, there is an easy and obvious way to show only your synchronized files, so that you can browse and play freely ...

cdechery

Music Fan

1017 Views

5 replies

0 likes

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Compound issue: Can't sort playlists AND can't remove from playlist while listening to a song

So there are two issues: 1) You can't sort a playlist by Arist or Song 2) You can't delete a song when you are on the "cover art" screen This creates an issue when I want to modify playlists live. There is no "remove from playlist option" when I list...

Casual Listener

So there are two issues:   1) You can't sort a playlist by Arist or Song 2) You can't delete a song when you are on the "cover art" screen   This creates an issue when  I wan...

k3v032

Casual Listener

1172 Views

2 replies

0 likes

custom
Sort Artists
Sort Playlists
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How do I play a Spotify playlist concurrently on multiple metworked devices in my home?

How do I play a Spotify playlist concurrently on multiple metworked devices in my home? Current scenerio: I live in a large home with multiple levels. I have networked device(s) in each room with the Spotify app installed on each. In order to listen ...

Casual Listener

How do I play a Spotify playlist concurrently on multiple metworked devices in my home?   Current scenerio:  I live in a large home with multiple levels. I have networked device(s) in e...

Peter__

Community Legend

881 Views

2 replies

1 likes

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If I click anything during a search, Spotify acts like I "cancelled" the search.

I sure hope this was a mistake on Spotify's end. After a search, if I click on anything the search disapears and the list of songs and order goes back to what it would have been before the search. The "cancel search" animation is shown. For example, ...

Visitor

I sure hope this was a mistake on Spotify's end.   After a search, if I click on anything the search disapears and the list of songs and order goes back to what it would have been before the...

Peter__

Community Legend

423 Views

1 replies

0 likes

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Spotify unlimited on mobile

Hi, i was just wondering i love having spotify on my phone but are there any perks for unlimited subscribers on mobile coming such as not getting served ads? thanks!

Regular

Hi,   i was just wondering i love having spotify on my phone but are there any perks for unlimited subscribers on mobile coming such as not getting served ads?   thanks!

Peter__

Community Legend

514 Views

2 replies

0 likes

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Solved!! iPhone 5s iOS 7 sharing issue

I have a Premium account and a iPhone 5s with ios7. I am unable to share tracks via SMS or email. Each time I try to share a track a window pops up and disappear immediately and am return to the screen with track I am trying to share. Is anyone else ...

Newbie

I have a Premium account and a iPhone 5s with ios7. I am unable to share tracks via SMS or email. Each time I try to share a track a window pops up and disappear immediately and am return to the scre...

SegmentZero

Newbie

700 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Premium not working on iPhone

My account has stopped working we are given premium as part of our contract with work. Why has it stopped working?

Newbie

My account has stopped working we are given premium as part of our contract with work. Why has it stopped working?

Peter__

Community Legend

360 Views

1 replies

1 likes

  • 360 Views
  • 1 replies
  • 1 likes

Songs will skip automatically and count skips against me.

Using an iPhone 5. Songs seem to skip by themselves for no reason. It also counts as a skip for me, and it's getting really annoying.

Casual Listener

Using an iPhone 5. Songs seem to skip by themselves for no reason. It also counts as a skip for me, and it's getting really annoying.

aten97

Casual Listener

722 Views

4 replies

0 likes

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Shuffle play repeats songs

So I am using shuffle play for my playlist on IOS 7 of about 250 songs. On two seperate occasions today, I heard the same song and I had'nt been listening that long either time. This is not the first time I noticed this. For some reason when you shuf...

Roadie

So I am using shuffle play for my playlist on IOS 7 of about 250 songs. On two seperate occasions today, I heard the same song and I had'nt been listening that long either time. This is not the first...

elmerb

Music Fan

957 Views

2 replies

0 likes

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The new iPhone application performs horribly

I've never seen an application perform this poorly. It constantly locks up, slow to respond, and crashes frequently on my iPhone 4. I literally cannot use the application at all when connected over USB in my car because it crashes or stops responding...

Visitor

I've never seen an application perform this poorly. It constantly locks up, slow to respond, and crashes frequently on my iPhone 4. I literally cannot use the application at all when connected over U...

woodfred

Newbie

7185 Views

43 replies

17 likes

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  • 17 likes

With Spotify Premium but still has the only shuffle play

Hi everyone, I'm trying Spotify Premium for 30 days, I put one of my lists in OFFLINE mode on, but when I listen to it It doesn´t let me choose any song, I only have the Shuffle Mode on. I want to be able to choose the songs I want, at the time I wan...

Newbie

Hi everyone, I'm trying Spotify Premium for 30 days, I put one of my lists in OFFLINE mode on, but when I listen to it It doesn´t let me choose any song, I only have the Shuffle Mode on. I want to be...

Peter__

Community Legend

454 Views

1 replies

0 likes

  • 454 Views
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Solved!! Spotify on iPad is draining battery faster then it can charge

Spotify is draining my Ipad battery quicker then it can charge ?!?!... OK I'm also streaming it via BT to my speakers but this can't be the purpose I assume ... Any idea's ? Spotify is the only app running at this time.

Casual Listener

Spotify is draining my Ipad battery quicker then it can charge ?!?!... OK I'm also streaming it via BT to my speakers but this can't be the purpose I assume ...   Any idea's ? Spotify is the...

Peter__

Community Legend

1280 Views

4 replies

0 likes

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[Latest iOs, iphone5s] Not synching local files+Not showing up under devices

My music was scrambled all over my pc and spotifyt wasn't synching to my phone. I figured that if I'd relocate and reorganise them they should be able to sync. To no avail. What I tried: Memory: 30-ish gb left, 2gb music to sync - shouldn't be the pr...

Music Fan

My music was scrambled all over my pc and spotifyt wasn't synching to my phone. I figured that if I'd relocate and reorganise them they should be able to sync. To no avail.   What I tried: ...

niekt

Music Fan

745 Views

2 replies

0 likes

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Premium does not work on iphone but ipad.

I have an premium account for longer. Since the latest update, my iphones think I am a free user. In get adds and shuffle play. Signed out and in several times, Even reinstalled Spotify. It does not work. Bills are paid and my profile is on Premium. ...

Newbie

I have an premium account for longer. Since the latest update, my iphones think I am a free user. In get adds and shuffle play. Signed out and in several times, Even reinstalled Spotify. It does not ...

meahtenoha

Spotify

758 Views

3 replies

0 likes

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  • 3 replies
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