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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37420 Views

41 replies

10 likes

  • 37420 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103082 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1323 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299297 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126096 Views

19 replies

38 likes

  • 126096 Views
  • 19 replies
  • 38 likes

The new iPhone application performs horribly

I've never seen an application perform this poorly. It constantly locks up, slow to respond, and crashes frequently on my iPhone 4. I literally cannot use the application at all when connected over USB in my car because it crashes or stops responding...

Visitor

I've never seen an application perform this poorly. It constantly locks up, slow to respond, and crashes frequently on my iPhone 4. I literally cannot use the application at all when connected over U...

woodfred

Newbie

6970 Views

43 replies

17 likes

  • 6970 Views
  • 43 replies
  • 17 likes

With Spotify Premium but still has the only shuffle play

Hi everyone, I'm trying Spotify Premium for 30 days, I put one of my lists in OFFLINE mode on, but when I listen to it It doesn´t let me choose any song, I only have the Shuffle Mode on. I want to be able to choose the songs I want, at the time I wan...

Newbie

Hi everyone, I'm trying Spotify Premium for 30 days, I put one of my lists in OFFLINE mode on, but when I listen to it It doesn´t let me choose any song, I only have the Shuffle Mode on. I want to be...

Peter__

Community Legend

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Solved!! Spotify on iPad is draining battery faster then it can charge

Spotify is draining my Ipad battery quicker then it can charge ?!?!... OK I'm also streaming it via BT to my speakers but this can't be the purpose I assume ... Any idea's ? Spotify is the only app running at this time.

Casual Listener

Spotify is draining my Ipad battery quicker then it can charge ?!?!... OK I'm also streaming it via BT to my speakers but this can't be the purpose I assume ...   Any idea's ? Spotify is the...

Peter__

Community Legend

1261 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

[Latest iOs, iphone5s] Not synching local files+Not showing up under devices

My music was scrambled all over my pc and spotifyt wasn't synching to my phone. I figured that if I'd relocate and reorganise them they should be able to sync. To no avail. What I tried: Memory: 30-ish gb left, 2gb music to sync - shouldn't be the pr...

Music Fan

My music was scrambled all over my pc and spotifyt wasn't synching to my phone. I figured that if I'd relocate and reorganise them they should be able to sync. To no avail.   What I tried: ...

niekt

Music Fan

734 Views

2 replies

0 likes

  • 734 Views
  • 2 replies
  • 0 likes

Premium does not work on iphone but ipad.

I have an premium account for longer. Since the latest update, my iphones think I am a free user. In get adds and shuffle play. Signed out and in several times, Even reinstalled Spotify. It does not work. Bills are paid and my profile is on Premium. ...

Newbie

I have an premium account for longer. Since the latest update, my iphones think I am a free user. In get adds and shuffle play. Signed out and in several times, Even reinstalled Spotify. It does not ...

meahtenoha

Spotify

753 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Can't Queue music

When I want to add a song to Queue I get the message "Could not load tracks. This tracks are currently unavailable. Please try again later." Then it says that the song is queued but it isn't. It just skips to the next song in the playlist. This happe...

Newbie

When I want to add a song to Queue I get the message "Could not load tracks. This tracks are currently unavailable. Please try again later." Then it says that the song is queued but it isn't. It just...

valochelabrioch

Regular

1553 Views

1 replies

3 likes

error reporting
queue
queue management
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  • 1 replies
  • 3 likes

iPod Touch Still Does Not Play Spotify Songs

Hello. I have a fifth generation iPod Touch and I posted a message on here, under a different account, about the program not playing songs when I tap on them, but they play when I tap on them using our iPad Air. I was told to do a reinstallation of t...

Newbie

Hello.  I have a fifth generation iPod Touch and I posted a message on here, under a different account, about the program not playing songs when I tap on them, but they play when I tap on them u...

522 Views

0 replies

0 likes

  • 522 Views
  • 0 replies
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Ipod Touch does not install Spotify

Hi, Spotify doesn't work on my Ipod anymore. When I go to the app center and download it, is says that it isn't compatible with my IOS. But I can install an older version. I get to choices cancel or install. I press install hoping that it will instal...

Newbie

Hi,   Spotify doesn't work on my Ipod anymore. When I go to the app center and download it, is says that it isn't compatible with my IOS. But I can install an older version. I get to choices...

Peter__

Community Legend

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Preferiti

ciao, la mia playlist di Preferiti non si sincronizza più dall'8 aprile sia sul Mac che sull'iPhone. Sull'iPhone mi aveva mandato qualche messaggio (c'era poco spazio, ma adesso c'è più di 1gb libero), mentre sul Mac ha smesso di sincronizzarsi da qu...

Casual Listener

ciao, la mia playlist di Preferiti non si sincronizza più dall'8 aprile sia sul Mac che sull'iPhone. Sull'iPhone mi aveva mandato qualche messaggio (c'era poco spazio, ma adesso c'è più di 1gb libero...

ChiarettaP

Casual Listener

531 Views

2 replies

0 likes

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  • 2 replies
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My Music > Songs > "NO" Available Offline

I've bought into Spotifys new saved system and dragged all my music from the old playlists which they sat in to the songs section via the desktop app. I deleted most my playlists because they were just full albums which I no longer need since they ar...

Visitor

I've bought into Spotifys new saved system and dragged all my music from the old playlists which they sat in to the songs section via the desktop app. I deleted most my playlists because they were ju...

martenjacobs

Newbie

1517 Views

4 replies

5 likes

  • 1517 Views
  • 4 replies
  • 5 likes

Connecting problem on iPhone 4s

Hi, This morning when I woke up i got on Spotify and it wouldnt connect. It has done this before and what i usually do is close the app and re open it and everything is fine. But not today. Everytime i Have opened the app today it just says Connectin...

Newbie

Hi, This morning when I woke up i got on Spotify and it wouldnt connect. It has done this before and what i usually do is close the app and re open it and everything is fine. But not today. Everytime...

Peter__

Community Legend

668 Views

5 replies

0 likes

  • 668 Views
  • 5 replies
  • 0 likes

Spotify won't let me NOT sync local files.

Each time I unselect the box (manually choosing playlists) it makes spotify freeze and then quit. What do I do?

Casual Listener

Each time I unselect the box (manually choosing playlists) it makes spotify freeze and then quit. What do I do?

jeremygoh

Community Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Laggy app experience on iPod Touch 4th Gen

Hello, I am using iPod Touch 4th gen only for spotify. Both iOS and spotify is up to date. After spotify's last update the whole experience becomes unbearable. Skipping one song will work after 5-6 seconds of lag, but if I dare to skip 2-3 songs, the...

Regular

Hello, I am using iPod Touch 4th gen only for spotify. Both iOS and spotify is up to date.    After spotify's last update the whole experience becomes unbearable. Skipping one song will...

jeremygoh

Community Legend

1443 Views

3 replies

1 likes

  • 1443 Views
  • 3 replies
  • 1 likes

can i play one song

I just downloaded the app and have a few questions - How do I play just one song when searching for music? When I have an album in the Albums section, how do I add it, or just certain songs, to my playlist? And if I have an album in my playlist, how ...

Casual Listener

I just downloaded the app and have a few questions -   How do I play just one song when searching for music?   When I have an album in the Albums section, how do I add it, or just c...

jeremygoh

Community Legend

5881 Views

6 replies

0 likes

  • 5881 Views
  • 6 replies
  • 0 likes

Black stripe on screen

I have issues with the search view. I don´t like this black empty stripe next to the search screen, I want full search screen and tracks, albums and artists all the way down the search bar.Thanks.I don't like this view.

Casual Listener

I have issues with the search view. I don´t like this black empty stripe next to the search screen, I want full search screen and tracks, albums and artists all the way down the search bar. Thanks. ...

jeremygoh

Community Legend

742 Views

3 replies

0 likes

  • 742 Views
  • 3 replies
  • 0 likes

spotify app pauses music upon opening facebook app in ios7

i recently installed ios7 on my phone and noticed since upgrading, when using the spotify app, music automatically pauses when i open other apps such as facebook and instagram. i understand that with IG's addition of videos, videos will play automati...

Casual Listener

i recently installed ios7 on my phone and noticed since upgrading, when using the spotify app, music automatically pauses when i open other apps such as facebook and instagram.   i understan...

Peter__

Community Legend

2940 Views

2 replies

2 likes

  • 2940 Views
  • 2 replies
  • 2 likes

Solved!! [iOS App v1.0] Low resolution album cover

First I'd like to say that I really like the new app, especially the more modern appearance makes it pretty awesome. I suppose it'll get even better once the 'My Music' feature is released to the public.The only thing I found a bit annoying is that t...

Casual Listener

First I'd like to say that I really like the new app, especially the more modern appearance makes it pretty awesome. I suppose it'll get even better once the 'My Music' feature is released to the pub...

Novercalis

Casual Listener

1315 Views

2 replies

1 likes

  • 1315 Views
  • 2 replies
  • 1 likes

iPad App kann keine Playlists mehr offline speichern

In meiner iPad App fehlt der Button um Playlists offline zu speichern.Da ich in 2Stunden zum Boarden nach Österreich Fähren Will nervt mich das gerade total an. Bin echt sauer. Scheiße!

Regular

In meiner iPad App fehlt der Button um Playlists offline zu speichern. Da ich in 2Stunden zum Boarden nach Österreich Fähren Will nervt mich das gerade total an. Bin echt sauer. Scheiße!

Bombaer83

Regular

1133 Views

8 replies

0 likes

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  • 8 replies
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Cannot be activated

Hello! So I downloaded the free app Spotify about a week ago then I tried the free trial premium app. So today, I decided to buy the paid app Spotipro. But it still hasn't been activated. Like I can't click once to enjoy my songs. And it's not like t...

Newbie

Hello! So I downloaded the free app Spotify about a week ago then I tried the free trial premium app. So today, I decided to buy the paid app Spotipro. But it still hasn't been activated. Like I can'...

Peter__

Community Legend

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Is there a way to select which local files I sync, instead of all of them?

I only want some of my local files, but I don't see an option to not sync all of them. Help would be appreciated!

Casual Listener

I only want some of my local files, but I don't see an option to not sync all of them. Help would be appreciated!

Peter__

Community Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes