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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 74446 Views
  • 16 replies
  • 37 likes
  • 74446 Views
  • 16 replies
  • 37 likes

How to move from Unlimited to Premium without using a Credit Card

I used a $10 gift card. And said that I had unlimited. But I want Premium. What should I do if I don't hava credit Card.

  • Regular
  • I used a $10 gift card. And said that I had unlimited. But I want Premium. What should I do if I don't hava credit Card.
  • Peter__
  • Community Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

1.0 update uses cell data instead of playing offline playlists

So I notice that when using the app in offline mode it seems much better. I believe that when playing back tracks from your offline playlist and when you are on cell data the app is retrieving tracks and artwork from the cloud as opposed to using the...

  • Regular
  • So I notice that when using the app in offline mode it seems much better. I believe that when playing back tracks from your offline playlist and when you are on cell data the app is retrieving tracks...
  • stevengupta
  • Regular
  • 625 Views
  • 4 replies
  • 1 likes
  • 625 Views
  • 4 replies
  • 1 likes

iOS Offline Mode quality? MiniBMW Y-Cable quality AWFUL

What quality is on Offline mode?? I wanted to use this in my Mini (BMW) Clubman, but the quality coming through the Y-Cable is dreadful. I know its a slim chance, but anyone else have/had this issue?

  • Regular
  • What quality is on Offline mode??   I wanted to use this in my Mini (BMW) Clubman, but the quality coming through the Y-Cable is dreadful.  I know its a slim chance, but anyone else hav...
  • Peter__
  • Community Legend
  • 385 Views
  • 1 replies
  • 0 likes
  • 385 Views
  • 1 replies
  • 0 likes

Following Spotify Users on Facebook

Hi there, I have just installed the Spotify App on my iPhone, however I can't seem to find any of my friends who use Spotify with their Facebook? My Friend has a playlist he wants me to follow, but when I do a search for his profile on my iPhone, I c...

  • Newbie
  • Hi there,   I have just installed the Spotify App on my iPhone, however I can't seem to find any of my friends who use Spotify with their Facebook?  My Friend has a playlist he wants me...
  • Peter__
  • Community Legend
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

Where does IOS Store Offline Music? (NOT for the reason everyone asks to steal music)

I know this question has been asked before, but I'm not asking for the reaons of trying to copy it or what ever. Let me explain where this question came from. So a few months ago my device would ping me when I got home and say "Hey, your icloud is fu...

  • Newbie
  • I know this question has been asked before, but I'm not asking for the reaons of trying to copy it or what ever. Let me explain where this question came from.    So a few months ago my ...
  • Peter__
  • Community Legend
  • 2883 Views
  • 1 replies
  • 0 likes
  • 2883 Views
  • 1 replies
  • 0 likes

Loss of playlists and albums after 1.0.0.3251

After the latest black and white update from April the 2nd I have lost lots of playlists. ( & yes I I know they are now located under Your Music ) Most upsettingly a lot of Underworld albums have gone missing and are no longer in Spotify. I have Spot...

  • Newbie
  • After the latest black and white update from April the 2nd I have lost lots of playlists. ( & yes I I know they are now located under Your Music )    Most upsettingly a lot of Unde...
  • Peter__
  • Community Legend
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

iPhone 4 offline playlists de-synching

Hi, Spotify on my iPhone 4 sometimes 'de-synchs' the songs that I have downloaded for use offline. It used to be an occasional annoyance (maybe once a month or less) and I could just about put up with it. However, since the latest app update it has h...

  • Newbie
  • Hi,    Spotify on my iPhone 4 sometimes 'de-synchs' the songs that I have downloaded for use offline. It used to be an occasional annoyance (maybe once a month or less) and I could...
  • Peter__
  • Community Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Saving Albums on Mobile

Using version 1.0.0.3251 on iOS. It doesn't appear (at least I don't know how) to have the option to save albums or tracks or artists. Is this a feature that is only going to be included in the desktop and/or web versions? Or, is it only enabled afte...

  • Regular
  • Using version 1.0.0.3251 on iOS.    It doesn't appear (at least I don't know how) to have the option to save albums or tracks or artists. Is this a feature that is only going to be incl...
  • Peter__
  • Community Legend
  • 752 Views
  • 2 replies
  • 2 likes
  • 752 Views
  • 2 replies
  • 2 likes

No Available Offline!

Hi there, I`got Premium. Now starts my 30days trial period. I`ve tried to made an album available offline, but automaticly indicate me to make subscribe to Premium... What can i do?

  • Visitor
  • Hi there, I`got Premium. Now starts my 30days trial period. I`ve tried to made an album available offline, but automaticly indicate me to make subscribe to Premium...  What can i do?
  • Peter__
  • Community Legend
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

Solved!! iPod Nano 7G

Is it still not possible to snyc spotify with a nano 7g?

  • Regular
  • Is it still not possible to snyc spotify with a nano 7g?
  • Peter__
  • Community Legend
  • 3475 Views
  • 2 replies
  • 0 likes
  • 3475 Views
  • 2 replies
  • 0 likes

Clarify Ipod Shuffle Issue

Hi Just wanted to clarify what I am pretty sure is the case, but even though I have a Spotify Premium Membership, I can't put playlists, even those avaliable offline onto an Ipod Shuffle? Is this is the case it may not be worth my while keeping the m...

  • Casual Listener
  • Hi   Just wanted to clarify what I am pretty sure is the case, but even though I have a Spotify Premium Membership, I can't put playlists, even those avaliable offline onto an Ipod Shuffle?&...
  • yourboywillis
  • Casual Listener
  • 1156 Views
  • 2 replies
  • 0 likes
  • 1156 Views
  • 2 replies
  • 0 likes

NEW Default mobile Location reset is TERRIBLE

Now whenever I open my iPhone Spotify client it resets to a useless promotion window. I want it to just open to the last playlist I had open like it used to. Seriously, I love spotify, but this is a multiple times a day irritation, and its making me ...

  • Casual Listener
  • Now whenever I open my iPhone Spotify client it resets to a useless promotion window.   I want it to just open to the last playlist I had open like it used to.   Seriously, I love ...
  • Peter__
  • Community Legend
  • 382 Views
  • 2 replies
  • 0 likes
  • 382 Views
  • 2 replies
  • 0 likes

Please save a 7 year olds holiday from being ruined :(

Hi administrators My daughter and I are due to go on holiday in 6 hours and i am desperately trying to get her ipod nano synced with my pc. It worked earlier but i noticed the syncing of local files was killing all the space so when i rectified this ...

  • Newbie
  • Hi administrators   My daughter and I are due to go on holiday in 6 hours and i am desperately trying to get her ipod nano synced with my pc.    It worked earlier but i noticed...
  • Peter__
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Can't share music on my new iphone 5s. Please help.

Hello, I got an iphone 5s last week and now can no longer share music with my friends. When I try to send a song via an SMS, I tap "send" and nothing happens. If I tap it enough times, eventually, the screen disappears as if it had been sent, but the...

  • Newbie
  • Hello,   I got an iphone 5s last week and now can no longer share music with my friends. When I try to send a song via an SMS, I tap "send" and nothing happens. If I tap it enough times, eve...
  • Peter__
  • Community Legend
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

Solved!! IPAD 1

I cannot download Spotify for my IPAD 1 because of the software compatibility version (it requires iOS 6). Due to this I've tried to use the web player in my IPAD but it redirects to the download. Does anyone know how I can use spotify on my iPAD 1? ...

  • Casual Listener
  • I cannot download Spotify for my IPAD 1 because of the software compatibility version (it requires iOS 6). Due to this I've tried to use the web player in my IPAD but it redirects to the download. ...
  • Peter__
  • Community Legend
  • 6647 Views
  • 7 replies
  • 0 likes
  • 6647 Views
  • 7 replies
  • 0 likes

no crossfade or gapless playback on local tracks

Description When i'm playing a local musci file or a song i've synced from my home computer to my iPhone through spotify there isn't any gapless playback or crossfading, but it works on every other track that i have in the sam playlist. A more detail...

  • Casual Listener
  • Description When i'm playing a local musci file or a song i've synced from my home computer to my iPhone through spotify there isn't any gapless playback or crossfading, but it works on every other...
  • Peter__
  • Community Legend
  • 1267 Views
  • 5 replies
  • 2 likes
  • 1267 Views
  • 5 replies
  • 2 likes

sick of paying good money for crap

Im so sick of having to reauthorise spotify with sonos. Why cant I just do it once and be done with it?? This technology is rubbish and not worth the money Im paying for it. I doubt I will continue with my subscription for much longer.

  • Casual Listener
  • Im so sick of having to reauthorise spotify with sonos.  Why cant I just do it once and be done with it?? This technology is rubbish and not worth the money Im paying for it. I doubt I will cont...
  • Peter__
  • Community Legend
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes

How do I download a playlist on ipad

Got the new update but how and where do I go to download a playlist please help and give specific directions. Been stuck for HOURS. I want to know how to download it so I can use it offline. Thanks for helping

  • Newbie
  • Got the new update but how and where do I go to download a playlist please help and give specific directions. Been stuck for HOURS. I want to know how to download it so I can use it offline. Thanks f...
  • Peter__
  • Community Legend
  • 600 Views
  • 1 replies
  • 0 likes
  • 600 Views
  • 1 replies
  • 0 likes

Boycott/Report Spotify to Better Business Bureau

This new redesign is absolute garbage. We should not have to pay $9.99 plus tax for this. Spotify obviously has litle respect for the people that pay them for their service. I am so sick and tired of scripted responses from someone in a foreign count...

  • Regular
  • This new redesign is absolute garbage.  We should not have to pay $9.99 plus tax for this.  Spotify obviously has litle respect for the people that pay them for their service.  I am so...
  • Peter__
  • Community Legend
  • 606 Views
  • 1 replies
  • 1 likes
  • 606 Views
  • 1 replies
  • 1 likes