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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31213 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95756 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1056 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294051 Views

60 replies

15 likes

  • 294051 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123924 Views

19 replies

38 likes

  • 123924 Views
  • 19 replies
  • 38 likes

How do I play a Spotify playlist concurrently on multiple metworked devices in my home?

How do I play a Spotify playlist concurrently on multiple metworked devices in my home? Current scenerio: I live in a large home with multiple levels. I have networked device(s) in each room with the Spotify app installed on each. In order to listen ...

Casual Listener

How do I play a Spotify playlist concurrently on multiple metworked devices in my home?   Current scenerio:  I live in a large home with multiple levels. I have networked device(s) in e...

Peter__

Community Legend

800 Views

2 replies

1 likes

  • 800 Views
  • 2 replies
  • 1 likes

If I click anything during a search, Spotify acts like I "cancelled" the search.

I sure hope this was a mistake on Spotify's end. After a search, if I click on anything the search disapears and the list of songs and order goes back to what it would have been before the search. The "cancel search" animation is shown. For example, ...

Visitor

I sure hope this was a mistake on Spotify's end.   After a search, if I click on anything the search disapears and the list of songs and order goes back to what it would have been before the...

Peter__

Community Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Spotify unlimited on mobile

Hi, i was just wondering i love having spotify on my phone but are there any perks for unlimited subscribers on mobile coming such as not getting served ads? thanks!

Regular

Hi,   i was just wondering i love having spotify on my phone but are there any perks for unlimited subscribers on mobile coming such as not getting served ads?   thanks!

Peter__

Community Legend

497 Views

2 replies

0 likes

  • 497 Views
  • 2 replies
  • 0 likes

Solved!! iPhone 5s iOS 7 sharing issue

I have a Premium account and a iPhone 5s with ios7. I am unable to share tracks via SMS or email. Each time I try to share a track a window pops up and disappear immediately and am return to the screen with track I am trying to share. Is anyone else ...

Newbie

I have a Premium account and a iPhone 5s with ios7. I am unable to share tracks via SMS or email. Each time I try to share a track a window pops up and disappear immediately and am return to the scre...

SegmentZero

Newbie

673 Views

2 replies

0 likes

  • 673 Views
  • 2 replies
  • 0 likes

Premium not working on iPhone

My account has stopped working we are given premium as part of our contract with work. Why has it stopped working?

Newbie

My account has stopped working we are given premium as part of our contract with work. Why has it stopped working?

Peter__

Community Legend

342 Views

1 replies

1 likes

  • 342 Views
  • 1 replies
  • 1 likes

Songs will skip automatically and count skips against me.

Using an iPhone 5. Songs seem to skip by themselves for no reason. It also counts as a skip for me, and it's getting really annoying.

Casual Listener

Using an iPhone 5. Songs seem to skip by themselves for no reason. It also counts as a skip for me, and it's getting really annoying.

aten97

Casual Listener

693 Views

4 replies

0 likes

  • 693 Views
  • 4 replies
  • 0 likes

Shuffle play repeats songs

So I am using shuffle play for my playlist on IOS 7 of about 250 songs. On two seperate occasions today, I heard the same song and I had'nt been listening that long either time. This is not the first time I noticed this. For some reason when you shuf...

Roadie

So I am using shuffle play for my playlist on IOS 7 of about 250 songs. On two seperate occasions today, I heard the same song and I had'nt been listening that long either time. This is not the first...

elmerb

Music Fan

891 Views

2 replies

0 likes

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The new iPhone application performs horribly

I've never seen an application perform this poorly. It constantly locks up, slow to respond, and crashes frequently on my iPhone 4. I literally cannot use the application at all when connected over USB in my car because it crashes or stops responding...

Visitor

I've never seen an application perform this poorly. It constantly locks up, slow to respond, and crashes frequently on my iPhone 4. I literally cannot use the application at all when connected over U...

woodfred

Newbie

6671 Views

43 replies

17 likes

  • 6671 Views
  • 43 replies
  • 17 likes

With Spotify Premium but still has the only shuffle play

Hi everyone, I'm trying Spotify Premium for 30 days, I put one of my lists in OFFLINE mode on, but when I listen to it It doesn´t let me choose any song, I only have the Shuffle Mode on. I want to be able to choose the songs I want, at the time I wan...

Newbie

Hi everyone, I'm trying Spotify Premium for 30 days, I put one of my lists in OFFLINE mode on, but when I listen to it It doesn´t let me choose any song, I only have the Shuffle Mode on. I want to be...

Peter__

Community Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Solved!! Spotify on iPad is draining battery faster then it can charge

Spotify is draining my Ipad battery quicker then it can charge ?!?!... OK I'm also streaming it via BT to my speakers but this can't be the purpose I assume ... Any idea's ? Spotify is the only app running at this time.

Casual Listener

Spotify is draining my Ipad battery quicker then it can charge ?!?!... OK I'm also streaming it via BT to my speakers but this can't be the purpose I assume ...   Any idea's ? Spotify is the...

Peter__

Community Legend

1228 Views

4 replies

0 likes

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  • 4 replies
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[Latest iOs, iphone5s] Not synching local files+Not showing up under devices

My music was scrambled all over my pc and spotifyt wasn't synching to my phone. I figured that if I'd relocate and reorganise them they should be able to sync. To no avail. What I tried: Memory: 30-ish gb left, 2gb music to sync - shouldn't be the pr...

Music Fan

My music was scrambled all over my pc and spotifyt wasn't synching to my phone. I figured that if I'd relocate and reorganise them they should be able to sync. To no avail.   What I tried: ...

niekt

Music Fan

712 Views

2 replies

0 likes

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Premium does not work on iphone but ipad.

I have an premium account for longer. Since the latest update, my iphones think I am a free user. In get adds and shuffle play. Signed out and in several times, Even reinstalled Spotify. It does not work. Bills are paid and my profile is on Premium. ...

Newbie

I have an premium account for longer. Since the latest update, my iphones think I am a free user. In get adds and shuffle play. Signed out and in several times, Even reinstalled Spotify. It does not ...

meahtenoha

Spotify

733 Views

3 replies

0 likes

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  • 3 replies
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Can't Queue music

When I want to add a song to Queue I get the message "Could not load tracks. This tracks are currently unavailable. Please try again later." Then it says that the song is queued but it isn't. It just skips to the next song in the playlist. This happe...

Newbie

When I want to add a song to Queue I get the message "Could not load tracks. This tracks are currently unavailable. Please try again later." Then it says that the song is queued but it isn't. It just...

valochelabrioch

Regular

1543 Views

1 replies

3 likes

error reporting
queue
queue management
  • 1543 Views
  • 1 replies
  • 3 likes

iPod Touch Still Does Not Play Spotify Songs

Hello. I have a fifth generation iPod Touch and I posted a message on here, under a different account, about the program not playing songs when I tap on them, but they play when I tap on them using our iPad Air. I was told to do a reinstallation of t...

Newbie

Hello.  I have a fifth generation iPod Touch and I posted a message on here, under a different account, about the program not playing songs when I tap on them, but they play when I tap on them u...

509 Views

0 replies

0 likes

  • 509 Views
  • 0 replies
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Ipod Touch does not install Spotify

Hi, Spotify doesn't work on my Ipod anymore. When I go to the app center and download it, is says that it isn't compatible with my IOS. But I can install an older version. I get to choices cancel or install. I press install hoping that it will instal...

Newbie

Hi,   Spotify doesn't work on my Ipod anymore. When I go to the app center and download it, is says that it isn't compatible with my IOS. But I can install an older version. I get to choices...

Peter__

Community Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Preferiti

ciao, la mia playlist di Preferiti non si sincronizza più dall'8 aprile sia sul Mac che sull'iPhone. Sull'iPhone mi aveva mandato qualche messaggio (c'era poco spazio, ma adesso c'è più di 1gb libero), mentre sul Mac ha smesso di sincronizzarsi da qu...

Casual Listener

ciao, la mia playlist di Preferiti non si sincronizza più dall'8 aprile sia sul Mac che sull'iPhone. Sull'iPhone mi aveva mandato qualche messaggio (c'era poco spazio, ma adesso c'è più di 1gb libero...

ChiarettaP

Casual Listener

515 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

My Music > Songs > "NO" Available Offline

I've bought into Spotifys new saved system and dragged all my music from the old playlists which they sat in to the songs section via the desktop app. I deleted most my playlists because they were just full albums which I no longer need since they ar...

Visitor

I've bought into Spotifys new saved system and dragged all my music from the old playlists which they sat in to the songs section via the desktop app. I deleted most my playlists because they were ju...

martenjacobs

Newbie

1501 Views

4 replies

5 likes

  • 1501 Views
  • 4 replies
  • 5 likes

Connecting problem on iPhone 4s

Hi, This morning when I woke up i got on Spotify and it wouldnt connect. It has done this before and what i usually do is close the app and re open it and everything is fine. But not today. Everytime i Have opened the app today it just says Connectin...

Newbie

Hi, This morning when I woke up i got on Spotify and it wouldnt connect. It has done this before and what i usually do is close the app and re open it and everything is fine. But not today. Everytime...

Peter__

Community Legend

627 Views

5 replies

0 likes

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  • 5 replies
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Spotify won't let me NOT sync local files.

Each time I unselect the box (manually choosing playlists) it makes spotify freeze and then quit. What do I do?

Casual Listener

Each time I unselect the box (manually choosing playlists) it makes spotify freeze and then quit. What do I do?

jeremygoh

Community Legend

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Laggy app experience on iPod Touch 4th Gen

Hello, I am using iPod Touch 4th gen only for spotify. Both iOS and spotify is up to date. After spotify's last update the whole experience becomes unbearable. Skipping one song will work after 5-6 seconds of lag, but if I dare to skip 2-3 songs, the...

Regular

Hello, I am using iPod Touch 4th gen only for spotify. Both iOS and spotify is up to date.    After spotify's last update the whole experience becomes unbearable. Skipping one song will...

jeremygoh

Community Legend

1418 Views

3 replies

1 likes

  • 1418 Views
  • 3 replies
  • 1 likes