Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 897 Views
  • 2 replies
  • 6 likes
  • 897 Views
  • 2 replies
  • 6 likes

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 16106 Views
  • 1 replies
  • 2 likes
  • 16106 Views
  • 1 replies
  • 2 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 88908 Views
  • 125 replies
  • 33 likes
  • 88908 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 20880 Views
  • 8 replies
  • 0 likes
  • 20880 Views
  • 8 replies
  • 0 likes

Solved!! App Crashing After Password Change

Description Spotify app continues to crash after opening after changing password. A more detailed description, using numbered steps 1. Logged into account on iPad. 2. Changed password via the Spotify Website. 3. Opened Spotify on iPad. 4. Automatical...

  • Community Legend
  • Description Spotify app continues to crash after opening after changing password.   A more detailed description, using numbered steps 1. Logged into account on iPad. 2. Changed passwor...
  • Peter__
  • Community Legend
  • 3210 Views
  • 9 replies
  • 0 likes
  • 3210 Views
  • 9 replies
  • 0 likes

Move Thumbs up/down

In the IOS mobile application, using the radio functionality, the Thumbs Up/Thumbs Down functionality is located very close together. This has created a situation where very often I mistakenly hit one or the other instead of the intended button. This...

  • Visitor
  • In the IOS mobile application, using the radio functionality, the Thumbs Up/Thumbs Down functionality is located very close together. This has created a situation where very often I mistakenly hit on...
  • dinomight
  • Spotify Star
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Shuffle Play

I still can't find the "shuffle play " feature they announced last week. I want to listen to all songs by a single artist shuffled.

  • Regular
  • I still can't find the "shuffle play " feature they announced last week. I want to listen to all songs by a single artist shuffled.
  • Kenneth11
  • Regular
  • 1224 Views
  • 10 replies
  • 0 likes
  • 1224 Views
  • 10 replies
  • 0 likes

Spotify Crashing on starup (facebook password change)

Hi, i just found a bug on the ios app! I recently changed my password on facebook and since my spotify app is login with facebook it crashed when i started the app!

  • Newbie
  • Hi, i just found a bug on the ios app! I recently changed my password on facebook and since my spotify app is login with facebook it crashed when i started the app!   
  • Peter__
  • Community Legend
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Won't sync all songs on Iphone 5

I am having so many issues lately with all of my songs syncing on spotify. I gave up a long long time ago on trying to get my own music on spotify, it's not songs from spotify that will not sync. I have tried closing and reopening the app multiple ti...

  • Casual Listener
  • I am having so many issues lately with all of my songs syncing on spotify. I gave up a long long time ago on trying to get my own music on spotify, it's not songs from spotify that will not sync. I h...
  • Peter__
  • Community Legend
  • 1492 Views
  • 1 replies
  • 0 likes
  • 1492 Views
  • 1 replies
  • 0 likes

Spotify special behaviors

Dear all, I currently use Spotify free version on my iPad Air, my Macbook Retina without problem.I've installed iPhone version but here i had a special behavior. All musics (in my personnal play list or not) cannot be played except play randomly.Each...

  • Newbie
  • Dear all,   I currently use Spotify free version on my iPad Air, my Macbook Retina without problem. I've installed iPhone version but here i had a special behavior. All musics (in my pers...
  • Peter__
  • Community Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

my spotify app on my iphone has irreversably changed language

My kids accidently changed language setting on my iphone to Japanese. When I changed it back to Swedish, a few apps were still in Japanese, including my Spotify app! I tried to reinstall the app, but it came back still in japanese. I can't find langu...

  • Newbie
  • My kids accidently changed language setting on my iphone to Japanese. When I changed it back to Swedish, a few apps were still in Japanese, including my Spotify app! I tried to reinstall the app, but...
  • Peter__
  • Community Legend
  • 1519 Views
  • 2 replies
  • 0 likes
  • 1519 Views
  • 2 replies
  • 0 likes

Playlist songs not showing up on Iphone

So I made a playlist and then the artist had one of their cds taken off spotify... so I bought the CD and the local files were added to spotify and then I was able to listen to the songs on my playlist using my computer... however, these songs aren't...

  • Regular
  • So I made a playlist and then the artist had one of their cds taken off spotify... so I bought the CD and the local files were added to spotify and then I was able to listen to the songs on my playli...
  • Joe
  • Community Legend
  • 4876 Views
  • 11 replies
  • 0 likes
  • 4876 Views
  • 11 replies
  • 0 likes

Changed password, now Spotify app crashes after telling me it can't login

So, how do I fix this without once again doing the whole "uninstall app completely and then reinstall and resync all offline playlists" thing?

  • Regular
  • So, how do I fix this without once again doing the whole "uninstall app completely and then reinstall and resync all offline playlists" thing?
  • AKF3
  • Regular
  • 769 Views
  • 2 replies
  • 0 likes
  • 769 Views
  • 2 replies
  • 0 likes

I can't sync my playlists manually without Spotify making all playlists sync!

(Not sure if this goes under the Mac board or iOS, so here it goes) Hi, I'm in a bit of a dilemma here. I only want to sync maybe 3-4 playlists out of my 9 total playlists, but when I select the playlists I want to sync manually, it goes back to sync...

  • Visitor
  • (Not sure if this goes under the Mac board or iOS, so here it goes)   Hi, I'm in a bit of a dilemma here.   I only want to sync maybe 3-4 playlists out of my 9 total playlists, but ...
  • Peter__
  • Community Legend
  • 1484 Views
  • 6 replies
  • 0 likes
  • 1484 Views
  • 6 replies
  • 0 likes

Solved!! Only local files were synced

When trying to sync to my iPhone I get the message "Only local files synced" on each of the other playlists. What am I doing wrong????

  • Newbie
  • When trying to sync to my iPhone I get the message "Only local files synced" on each of the other playlists.  What am I doing wrong????
  • Joe
  • Community Legend
  • 20094 Views
  • 61 replies
  • 4 likes
  • 20094 Views
  • 61 replies
  • 4 likes

Phone

I have unlimited account ,so why do I have commercials on my I Phone?

  • Newbie
  • I have unlimited account ,so why do I have commercials on my I Phone?
  • Joe
  • Community Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Solved!! iPhone: I had queue list - now it's gone?

Hello, Ever since I started school in another city, I have been using Spotify Premium on my iPhone for the long bus rides back and forth. I have always had the queue list for my iPhone, being able to add songs to the queue list, edit/re-order the son...

  • Casual Listener
  • Hello,   Ever since I started school in another city, I have been using Spotify Premium on my iPhone for the long bus rides back and forth. I have always had the queue list for my iPhone, be...
  • MightyDtN
  • Casual Listener
  • 936 Views
  • 2 replies
  • 0 likes
  • 936 Views
  • 2 replies
  • 0 likes

Offline playlist songs cut in and out on iPhone 4 with new OS

I have an iPhone 4 and I'm spotify premium member. I download songs from my playlists via wifi. The problem occurs when I try to listen offline. Songs cut in and out frequently and it's irritating. I canceled my premium membership and it ends on Janu...

  • Newbie
  • I have an iPhone 4 and I'm spotify premium member. I download songs from my playlists via wifi. The problem occurs when I try to listen offline. Songs cut in and out frequently and it's irritating. I...
  • Josh
  • Community Legend
  • 466 Views
  • 1 replies
  • 0 likes
  • 466 Views
  • 1 replies
  • 0 likes

Random songs on a playlist that appear to be available won't play in offline mode

I have a bunch of playlists that I keep synced to my phone so I don't use up my data by streaming all the time. I find that there are a few songs, that no matter what, will not play when the phone is in offline mode. I have the setting to just skip s...

  • Regular
  • I have a bunch of playlists that I keep synced to my phone so I don't use up my data by streaming all the time.  I find that there are a few songs, that no matter what, will not play when the ph...
  • Joe
  • Community Legend
  • 390 Views
  • 1 replies
  • 0 likes
  • 390 Views
  • 1 replies
  • 0 likes

Can't sync songs for offline mode

I can't no matter what sync my spotify songs so I can listen to them in offline mode. My phone is an iPhone 4S and I am fully up to date with spotify and the iOS.

  • Regular
  • I can't no matter what sync my spotify songs so I can listen to them in offline mode. My phone is an iPhone 4S and I am fully up to date with spotify and the iOS.
  • Joe
  • Community Legend
  • 906 Views
  • 13 replies
  • 0 likes
  • 906 Views
  • 13 replies
  • 0 likes

Sort songs from latest added on mobile

I listen to my playlists on my iphone 5 every day, and it s awesome, BUT i would love to be able to sort the songs from most recently added to last, just like i can on the computer. Should be an easy fix. What do u say?

  • Casual Listener
  • I listen to my playlists on my iphone 5 every day, and it s awesome, BUT i would love to be able to sort the songs from most recently added to last, just like i can on the computer. Should be an easy...
  • Joe
  • Community Legend
  • 295 Views
  • 3 replies
  • 0 likes
  • 295 Views
  • 3 replies
  • 0 likes

Spotify has disappeared from my iPod 5th Gen

I recently bought an audiobook through iTunes but found I coudn't access it in iBooks on my iPod 5th Gen. I had heard of problems using iTunes and Spotify at the same time, so I tried to download it from iTunes on my PC. I had recently had to have my...

  • Regular
  • I recently bought an audiobook through iTunes but found I coudn't access it in iBooks on my iPod 5th Gen. I had heard of problems using iTunes and Spotify at the same time, so I tried to download it ...
  • Joe
  • Community Legend
  • 669 Views
  • 15 replies
  • 0 likes
  • 669 Views
  • 15 replies
  • 0 likes

Play songs continously

I listen to my playlists on my iphone 5 every day, with spotify premium, and it s awesome, BUT too many times the playlists stops after a song instead of continous playback all the way through the playlist. Should be an easy. What do u say?

  • Casual Listener
  • I listen to my playlists on my iphone 5 every day, with spotify premium, and it s awesome, BUT too many times the playlists stops after a song instead of continous playback all the way through the pl...
  • Joe
  • Community Legend
  • 310 Views
  • 1 replies
  • 0 likes
  • Mac
  • 310 Views
  • 1 replies
  • 0 likes