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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

44986 Views

45 replies

10 likes

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  • 45 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111223 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1885 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302789 Views

62 replies

16 likes

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  • 62 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128659 Views

19 replies

38 likes

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Have premium but won't acknowledge on iPhone

So I have been using spotify on my phone with no issues for some time but today it won't let me use premium features I was using on my laptop in earlier today.

Regular

So I have been using spotify on my phone with no issues for some time but today it won't let me use premium features I was using on my laptop in earlier today.

Greg

Roadie

1393 Views

8 replies

0 likes

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Can't login to spotify on iPhone.

Hi, when I try to login I get a message saying: login fail, you can only use spotify abroad for 14 days. I have tried deleting the app and reinstalling, which did not work. I also tried logging in using me email, but it didn't let me do that either. ...

Newbie

Hi, when I try to login I get a message saying: login fail, you can only use spotify abroad for 14 days. I have tried deleting the app and reinstalling, which did not work. I also tried logging in us...

robzim737

Community Legend

1382 Views

1 replies

0 likes

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  • 1 replies
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Spotify App on iPhone (version 1.1.0.2549) doesn't scrobble to last.fm

I'm on an iPhone 4S, iOS 7.1.1 running iOS app version 1.1.0.2549 doesn't scrobble to last.fm when online I'm correctly logged in (even logged out & back in). Does not matter if I'm streaming albums, radio or playlists, no scobbles get recorded. Weir...

Music Fan

I'm on an iPhone 4S, iOS 7.1.1 running iOS app version 1.1.0.2549 doesn't scrobble to last.fm when online   I'm correctly logged in (even logged out & back in). Does not matter if I...

mlee525

Music Fan

740 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify iOS for iPad always starts in portrait mode!

Since the recent update a few weeks ago Spotify ALWAYS starts in portrait mode, even when I have rotation locked. It's quite annoying. Anything I can do about it? Fix it please!

Music Fan

Since the recent update a few weeks ago Spotify ALWAYS starts in portrait mode, even when I have rotation locked. It's quite annoying. Anything I can do about it? Fix it please!

Peter__

Community Legend

1228 Views

1 replies

0 likes

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  • 1 replies
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Offline download NOT working

I have deleted and reinstalled app several time to iphone and I can't get the playlists to download for offline use. Sometimes one playlist does and then te others just stay that grey arrow but never advance - REALLY annoying and I am about ready to ...

Newbie

I have deleted and reinstalled app several time to iphone and I can't get the playlists to download for offline use. Sometimes one playlist does and then te others just stay that grey arrow but never...

beaster

Newbie

684 Views

2 replies

0 likes

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Solved!! Adding a Track to Que Repeats if Last in Que

Hi guys, I started listening to a track (track 10) and then chose another song to play next (track 13). Once track 13 was finished playing, it would repeat itself until it finished then it would carry on with the album. Steps: 1. Started the album at...

Casual Listener

Hi guys,   I started listening to a track (track 10) and then chose another song to play next (track 13). Once track 13 was finished playing, it would repeat itself until it finished then it...

Kevdog

Casual Listener

969 Views

2 replies

0 likes

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Solved!! My music library feature

Is there an exact date when the my music or my library feature will be rolling out to us? Still haven't seen it even with the update does anybody have an idea?

Casual Listener

Is there an exact date when the my music or my library feature will be rolling out to us? Still haven't seen it even with the update does anybody have an idea?

user-removed

Not applicable

2126 Views

10 replies

0 likes

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  • 10 replies
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Solved!! April 2014 update - slow beyond belief

Takes ages to load a song, forever to switch between them, freezes on play\pause. Happens on the latest IOS. Both iPhone 4s and 5. I have uninstalled and reinstalled on both devices. Hope this gets sorted soon otherwise I'm going back to trusty iTune...

Casual Listener

Takes ages to load a song, forever to switch between them, freezes on play\pause. Happens on the latest IOS. Both iPhone 4s and 5. I have uninstalled and reinstalled on both devices. Hope this ...

jnamey22

Casual Listener

3932 Views

18 replies

11 likes

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  • 18 replies
  • 11 likes

Solved!! Playlist not downloading on ipad

I have a playlist that won't fully download onto my iPad Air. I have it on my Mac & iPhone 5 without issue, but I absolutely need it on my ipad. When I try to re-download it the spotify app crashes. Any fixes would be appreciated

Visitor

I have a playlist that won't fully download onto my iPad Air. I have it on my Mac & iPhone 5 without issue, but I absolutely need it on my ipad. When I try to re-download it the spotify app crash...

user-removed

Not applicable

1150 Views

2 replies

0 likes

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  • 2 replies
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spotify no longer scrobbles to last fm tracks listened to in offline mode

I have noticed that when I use spotify in offline mode on my iphone - for example, when listening in the car, it no longer scrobbles the tracks listened too offline when a wifi connection is re-established. It always used to do this on my old android...

Newbie

I have noticed that when I use spotify in offline mode on my iphone - for example, when listening in the car, it no longer scrobbles the tracks listened too offline when a wifi connection is re-estab...

Peter__

Community Legend

827 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

iPhone albums missing on iPad ?

In the last iPhone update, in Your Music there is now a tab to save Albums. So, I have saved some albums to my iPhonein this new tab. However I can't find them on my iPad? Surely I am missing something...... Or not understanding something??

Visitor

In the last iPhone update, in Your Music there is now a tab to save Albums. So, I have saved some albums to my iPhone in this new tab. However I can't find them on my iPad? Surely I am missing so...

Peter__

Community Legend

737 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Album tracks

On California Breed why only 3 tracks available? Also I had Earth Rocker by Clutch downloaded the it disappeared - now not in listings? Please advise - propbably some copyright issue - will it be resolved, especially california breed? thanks...

Casual Listener

On California Breed why only 3 tracks available? Also I had Earth Rocker by Clutch downloaded the it disappeared - now not in listings? Please advise - propbably some copyright issue - will it be...

asawyer

Casual Listener

841 Views

2 replies

0 likes

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"Your music" - No sync between mobile app (iOS) and laptop app

Since the last update my mobile app (iOS) does not sync my saved music "Your music" with the laptop app. Strangely enough it displays the relevant artists, but not the albums nor the songs.

Newbie

Since the last update my mobile app (iOS) does not sync my saved music "Your music" with the laptop app. Strangely enough it displays the relevant artists, but not the albums nor the songs.  

Peter__

Community Legend

646 Views

1 replies

0 likes

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  • 1 replies
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Spotify in car integration into dashboard display

Hey guys, I got a new car and pretty much exclusively listen to Spotify premium during my travels. The music seems to play flawlessly but only the first song will come up with the album art and song title on the display. Is there anyway to rectify th...

Newbie

Hey guys,   I got a new car and pretty much exclusively listen to Spotify premium during my travels.  The music seems to play flawlessly but only the first song will come up with the al...

davemendez

Newbie

1176 Views

2 replies

2 likes

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  • 2 replies
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Delayed response when first opening IOS app on Iphone 4S

Whenever I first start Spotify the screen will stay frozen for about 30 seconds. I keep having to touch the screen until it eventually responds. It will also happen if the screen goes off while playing music. This just started happening when the new ...

Newbie

Whenever I first start Spotify the screen will stay frozen for about 30 seconds.  I keep having to touch the screen until it eventually responds.  It will also happen if the screen goes off...

Peter__

Community Legend

571 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Cant find any of my i tunes playlist on my I Phone.

I have joined up with spotify and all my playlists are there from I tunes.However on my phone and I Pod under local files none of my music shows up at all?Anyone know how to sort this?

Newbie

I have joined up with spotify and all my playlists are there from I tunes. However on my phone and I Pod under local files none of my music shows up at all? Anyone know how to sort this?

Peter__

Community Legend

511 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

How do I add songs I am playing to a playlist in the new Spotify on iOS?

I can't for the life of me figure out how to add a song that I am listening to to a playlist on the new version of Spotify on iOS. I used to click on the "i" information icon and then I could add to playlist. Now when I am playing a song, that icon i...

Roadie

I can't for the life of me figure out how to add a song that I am listening to to a playlist on the new version of Spotify on iOS.   I used to click on the "i" information icon and then I co...

steelej10

Regular

1544 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

4S to 5S Transfer and Premium Account Disappears...Can't Login With Username

I can only login via facebook which downgrades me to a new free account. The 4S to 5S phone upgrade caused this. The solution here doesn not help me: http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/missing-playlist-and-no-more-premium...

Casual Listener

I can only login via facebook which downgrades me to a new free account.   The 4S to 5S phone upgrade caused this.    The solution here doesn not help me: http://community...

mateoson

Casual Listener

590 Views

2 replies

0 likes

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  • 2 replies
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The playlist names does not get synced (no generated voice files on ipod)

HI When syncing some playlists in spotify with my ipod shuffle the playlist name does not get generated as voice files, like when syncing thru ITunes. When shuffling through the playlists on the ipod they are just named "playlist 1", "playlist 2" etc...

Newbie

HI   When syncing some playlists in spotify with my ipod shuffle the playlist name does not get generated as voice files, like when syncing thru ITunes. When shuffling through the playlist...

476 Views

0 replies

0 likes

  • 476 Views
  • 0 replies
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Can't see full message from another user

I received a message today from another user but I couldn't read it all from my mobile. Anyone else had problems with this?

Community Legend

I received a message today from another user but I couldn't read it all from my mobile. Anyone else had problems with this?

583 Views

0 replies

0 likes

  • 583 Views
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  • 0 likes