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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37420 Views

41 replies

10 likes

  • 37420 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103083 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1323 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299297 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126096 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Cant find any of my i tunes playlist on my I Phone.

I have joined up with spotify and all my playlists are there from I tunes.However on my phone and I Pod under local files none of my music shows up at all?Anyone know how to sort this?

Newbie

I have joined up with spotify and all my playlists are there from I tunes. However on my phone and I Pod under local files none of my music shows up at all? Anyone know how to sort this?

Peter__

Community Legend

504 Views

1 replies

0 likes

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How do I add songs I am playing to a playlist in the new Spotify on iOS?

I can't for the life of me figure out how to add a song that I am listening to to a playlist on the new version of Spotify on iOS. I used to click on the "i" information icon and then I could add to playlist. Now when I am playing a song, that icon i...

Roadie

I can't for the life of me figure out how to add a song that I am listening to to a playlist on the new version of Spotify on iOS.   I used to click on the "i" information icon and then I co...

steelej10

Regular

1523 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

4S to 5S Transfer and Premium Account Disappears...Can't Login With Username

I can only login via facebook which downgrades me to a new free account. The 4S to 5S phone upgrade caused this. The solution here doesn not help me: http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/missing-playlist-and-no-more-premium...

Casual Listener

I can only login via facebook which downgrades me to a new free account.   The 4S to 5S phone upgrade caused this.    The solution here doesn not help me: http://community...

mateoson

Casual Listener

572 Views

2 replies

0 likes

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  • 2 replies
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The playlist names does not get synced (no generated voice files on ipod)

HI When syncing some playlists in spotify with my ipod shuffle the playlist name does not get generated as voice files, like when syncing thru ITunes. When shuffling through the playlists on the ipod they are just named "playlist 1", "playlist 2" etc...

Newbie

HI   When syncing some playlists in spotify with my ipod shuffle the playlist name does not get generated as voice files, like when syncing thru ITunes. When shuffling through the playlist...

470 Views

0 replies

0 likes

  • 470 Views
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Can't see full message from another user

I received a message today from another user but I couldn't read it all from my mobile. Anyone else had problems with this?

Community Legend

I received a message today from another user but I couldn't read it all from my mobile. Anyone else had problems with this?

579 Views

0 replies

0 likes

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Metadata of local files synced to offline playlist not showing on car stereo.

When a local file is played from a offline playlist, the metadata doesnt update when the song is played, it shows the metadata of the song before. IPhone 4S IOS 7.1 Spotify 1.1.0.2549 Original Citroen Berlingo stereo I belive this happened with a Pio...

Regular

When a local file is played from a offline playlist, the metadata doesnt update when the song is played, it shows the metadata of the song before. IPhone 4S IOS 7.1 Spotify 1.1.0.2549 Origina...

MattSuda

Spotify Star

756 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Problem with playlists not showing in list while on device page (iphone 3gs)

I have no problem with my 4gs, but my older 3gs which i converted to use as a ipod does not show all the playlists that are available when my 4gs is plugged in under the devices tab. I thus have a playlist that is on my 4gs that i cant get on my 3gs ...

Casual Listener

I have no problem with my 4gs, but my older 3gs which i converted to use as a ipod does not show all the playlists that are available when my 4gs is plugged in under the devices tab. I thus have a pl...

nbhammel

Casual Listener

755 Views

3 replies

0 likes

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QUESTION

Hey guys I love spotify it Awesome! But I have a question, do I need the internet/wifi/data to listen to songs? Can I play my playlist like I would iTunes for example? I'm going out to the country where I will have no reception and I'm curious to kno...

Newbie

Hey guys I love spotify it Awesome! But I have a question, do I need the internet/wifi/data to listen to songs? Can I play my playlist like I would iTunes for example? I'm going out to the country wh...

dinomight

Spotify Star

488 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! HELP!! Real novice needs help in adding playlists to IPOD TOUCH

I have attached Ipod Touch via USB cable and Spotify says it is connected. When i Click on instal playlists manually, how do i move them accross as they all come up with the (line through circle symbol). Also, when I click sync all music nothing happ...

Casual Listener

I have attached Ipod Touch via USB cable and Spotify says it is connected.  When i Click on instal playlists manually, how do i move them accross as they all come up with the (line through circl...

Peter__

Community Legend

1300 Views

6 replies

0 likes

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  • 6 replies
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Only let's me shuffle

It used to be that when I wanted to hear a track, I would tap it, and it'd play. Now though, on my mobile device, it only lets me shuffle

Newbie

It used to be that when I wanted to hear a track, I would tap it, and it'd play. Now though, on my mobile device, it only lets me shuffle

dinomight

Spotify Star

2741 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify's launcher icon is sometimes invinsible

My Spotify Icon has disappeared from my iPad Air. I have to go to the App Store to open it. How can I get it back?

Casual Listener

My Spotify Icon has disappeared from my iPad Air.  I have to go to the App Store to open it.  How can I get it back?

Peter__

Community Legend

772 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Lost Playlists on ipone but still there on pc

Hi, After upgrading to premium, all my playlists are gone on my iphone. They are however still there when i access the account from my pc. Also the search function is no longer working on the iphone. All i get is the message: an error occured. Have t...

Casual Listener

Hi,   After upgrading to premium, all my playlists are gone on my iphone. They are however still there when i access the account from my pc.   Also the search function is no longer...

polarsverige

Casual Listener

861 Views

3 replies

0 likes

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  • 3 replies
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Playlists not appearing on my Public Profile

The last two playlists I have made do not seem to be appearing on my public profile despite people subscribing to them. Playlists are listed in order of most subscribed then in a descending order. However they do not appear despite being within these...

Community Legend

The last two playlists I have made do not seem to be appearing on my public profile despite people subscribing to them. Playlists are listed in order of most subscribed then in a descending order. Ho...

Gidyin

Community Legend

1024 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Is ANYBODY listening - THIS close to jacking it in...

Tried to get used to new interface before posting Come across nobodywho likes it Slow - v e r y l a g g y Less is more Got to point of re instalkling older version every time log on despite trying to write gost text files .exe etc as shown online eve...

Newbie

Tried to get used to new interface before posting Come across nobodywho likes it  Slow - v e r y  l a g g y  Less is more  Got to point of re instalkling older version eve...

Grace

Spotify

1027 Views

2 replies

1 likes

  • 1027 Views
  • 2 replies
  • 1 likes

iPhone 5 Offline mode

Hello, I have noticed over the past few weeks and most recently as AT&T has notified me that I am greatly approaching my 2GB Data Cap as I did more research I noticed that the most data being used is when I use spotify at the gym. I downloaded an pla...

Casual Listener

Hello,   I have noticed over the past few weeks and most recently as AT&T has notified me that I am greatly approaching my 2GB Data Cap as I did more research I noticed that the most dat...

andymcb

Newbie

2866 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Local files will not sync

I have an iPod touch updated to the latest firmware. For some reason, the last time I synced it, my playlists synced fine, including all the local files. Now, it refuses to sync the tracks and I can't play them. WHY?? Also, it would be nice to just s...

Music Fan

I have an iPod touch updated to the latest firmware. For some reason, the last time I synced it, my playlists synced fine, including all the local files. Now, it refuses to sync the tracks and I can'...

unsurety

Music Fan

3881 Views

2 replies

0 likes

ipod
problem
touch
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  • 2 replies
  • 0 likes

Greyed out tracks after cancellation

Hi, A couple days ago my Spotify was cancelled, all good. But ever since my iPhone wont let me play any tracks, they are all greyed out, but if I click shuffle it plays (in shuffle obvs). 'Offline Mode' and 'Available Offline' are off. Theres a scree...

Casual Listener

Hi, A couple days ago my Spotify was cancelled, all good. But ever since my iPhone wont let me play any tracks, they are all greyed out, but if I click shuffle it plays (in shuffle obvs). 'Offline Mo...

dinomight

Spotify Star

671 Views

3 replies

0 likes

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  • 3 replies
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iPhone 5 won´t sync

I am choosing "Manually choose playlists to sync" in Spotify to sync a few albums to my iPhone 5, but they do not show up on my phone. How difficult can it be?

Visitor

I am choosing "Manually choose playlists to sync" in Spotify to sync a few albums to my iPhone 5, but they do not show up on my phone. How difficult can it be?

user-removed

Not applicable

539 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Share and Play Group

Ipad / iphone iosWas enjoying spotify until nowWant to share playlist with another spotify user. (Non facebook)Search in 'friends' entering spotify user name......does not workInputting 'spotify:user:USERNAME' in general search brings up user but the...

Newbie

Ipad / iphone ios Was enjoying spotify until now Want to share playlist with another spotify user. (Non facebook) Search in 'friends' entering spotify user name......does not work Inputting '...

Peter__

Community Legend

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes