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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

44995 Views

45 replies

10 likes

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  • 45 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111243 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1889 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302793 Views

62 replies

16 likes

  • 302793 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128662 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Unable to Play track

I know this problem has been posted, but I have tried everything suggested and still have had no success. I start playing from my playlists. Some songs play with no problem. Then another song will start playing, only to stop halfway through and give ...

Regular

I know this problem has been posted, but I have tried everything suggested and still have had no success.  I start playing  from my playlists.  Some songs play with no problem.  T...

sfelix1

Regular

675 Views

3 replies

0 likes

  • 675 Views
  • 3 replies
  • 0 likes

Missing Album Button

There seems to be no Album button appearing on my Ipad app. The desktop version it appears under the "Your Music" section. but theres no such option on ipad? Anyone know why or if theres a solution? Cheers guys, Kyle

Newbie

There seems to be no Album button appearing on my Ipad app.   The desktop version it appears under the "Your Music" section. but theres no such option on ipad?   Anyone know why or ...

Peter__

Community Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Maximum number of songs

I have a problem with the ammount of song I can download in offline modus. On the spotify website I read that you have a maximum of 3333 song to download, but when I try downloading playlist on my iPhone it wont download more songs when I'm around 20...

Newbie

I have a problem with the ammount of song I can download in offline modus. On the spotify website I read that you have a maximum of 3333 song to download, but when I try downloading playlist on my iP...

Peter__

Community Legend

877 Views

2 replies

0 likes

  • 877 Views
  • 2 replies
  • 0 likes

I can't use the offline mode

Hello everybody I recently subscribed to spotify premium and I can't hear my playlist on the offline mode, one message is displayed suggesting me to upgrade to spotify premium. What can I do?

Newbie

Hello everybody I recently subscribed to spotify premium and I can't hear my playlist on the offline mode, one message is displayed suggesting me to upgrade to spotify premium. What can I do?

user-removed

Not applicable

631 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Unable to search for offline music when i have no internet connection

Hello, Why am I not able to search through the offline music on my iPad when the internetconnection has been lost? I'm for sure this option worked for a very long time untill a few months ago. Is this a faillure on my iPad or is it a setting Spotify ...

Casual Listener

Hello,   Why am I not able to search through the offline music on my iPad when the internetconnection has been lost? I'm for sure this option worked for a very long time untill a few months ...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

iOS v.1 update - "Your Music" not all showing

Hi community, I have the "Your Music" feature, and after the upgrade on iOS to v.1, I can no longer see all of the music in the "Your Music" feature. It says that all songs have been reserved for offline from the offline playlist, but they are not av...

Casual Listener

Hi community,   I have the "Your Music" feature, and after the upgrade on iOS to v.1, I can no longer see all of the music in the "Your Music" feature. It says that all songs have been reser...

harvy2004

Newbie

1187 Views

2 replies

0 likes

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Solved!! No Album Art Or Track Info For Local Files On Lock screen

Hi, I have noticed that when I play my local files on my iPhone 5 the album art and track details do not appear on the lock screen. This has been going on since the major update. It's very annoying and I am seriously thinking of leaving as I can't se...

Newbie

Hi,   I have noticed that when I play my local files on my iPhone 5 the album art and track details do not appear on the lock screen. This has been going on since the major update. It's very...

MattSuda

Spotify Star

1457 Views

2 replies

0 likes

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  • 2 replies
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Only one Offline device but not syncing Offline Playlists anymore?

Heya So after reading similar posts from the helpful bods on here, i now only have one registered offline device (my iPhone 5), it currently has about 3,600 offline tracks on, it has 17.1GB of available space but one of my playlists (170 odd tracks -...

Casual Listener

Heya   So after reading similar posts from the helpful bods on here, i now only have one registered offline device (my iPhone 5), it currently has about 3,600 offline tracks on, it has 17.1G...

Peter__

Community Legend

945 Views

1 replies

0 likes

iphone 5
Offline playlists unavailable
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  • 1 replies
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Solved!! Wheres WALL-E?

Hi all,We recently went premium and the whole family are very satisfied so far. We are using the iPad 3, iPhone 4 and 4S and Roku 3's to stream tunes etc. The other day I searched for the WALL-E soundtrack, found it and played it no worries, it had a...

Regular

Hi all, We recently went premium and the whole family are very satisfied so far. We are using the iPad 3, iPhone 4 and 4S and Roku 3's to stream tunes etc. The other day I searched for the WAL...

bjbuilt

Regular

1995 Views

7 replies

0 likes

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  • 7 replies
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Beeping Won't Stop!

I've been using the Spotify mobile app for awhile and I have been experiencing this problem only when I'm in my car: 0.) Car has been started. iPhone is on. 1.) I plug my iPhone into the car through the audio cable. 2.) Music starts playing. 3.) The ...

Newbie

I've been using the Spotify mobile app for awhile and I have been experiencing this problem only when I'm in my car:   0.) Car has been started. iPhone is on. 1.) I plug my iPhone into the...

TheDre

Newbie

8950 Views

9 replies

4 likes

  • 8950 Views
  • 9 replies
  • 4 likes

Spotify iphone app very buggy on iPhone 5 (slow to skip songs, crashes regularly, etc.)

I am a premium customer and recently upgraded to version 1.0.0.3251 on my iPhone 5 and I've been experiencing several problems. First, it takes a really long time to switch between songs (in the previous version it was instantaneous). Second, the son...

Newbie

I am a premium customer and recently upgraded to version 1.0.0.3251 on my iPhone 5 and I've been experiencing several problems. First, it takes a really long time to switch between songs (in the prev...

Armokk

Newbie

2064 Views

3 replies

2 likes

Apple iPhone app
Crash
iphone 5
skip
  • 2064 Views
  • 3 replies
  • 2 likes

Login Failed..

Mac computer login begins properly then freezes (spinning beachball) then abruptly quits. Tried w/ another older Mac, same result. Tried w/ third much older Mac successfully. Same great music system as always. Identical username/password used for all...

Newbie

Mac computer login begins properly then freezes (spinning beachball) then abruptly quits. Tried w/ another older Mac, same result. Tried w/ third much older Mac successfully.  Same great mus...

Peter__

Community Legend

632 Views

1 replies

0 likes

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  • 1 replies
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Hide playlist "local files" in ipod touch

Hi! Is there a way to hide playlist "local files" in ipod touch?I believe that the list refers to local files on the computer and I see no use for it to be shown on the ipod. I have a Galaxy S5 and that same list is not shown. Thanks!

Casual Listener

Hi! Is there a way to hide playlist "local files" in ipod touch? I believe that the list refers to local files on the computer and I see no use for it to be shown on the ipod. I have a Galaxy S5...

Peter__

Community Legend

883 Views

3 replies

1 likes

  • 883 Views
  • 3 replies
  • 1 likes

Shuffle won't stop

So I downloaded the spotify app version 0.9.2 and I'm trying to play hail to the kings and I tap in it, but the only option is to shuffle the music. Anyone know how to skip this or disable it?

Newbie

So I downloaded the spotify app version 0.9.2 and I'm trying to play hail to the kings and I tap in it, but the only option is to shuffle the music. Anyone know how to skip this or disable it?

Peter__

Community Legend

3824 Views

5 replies

0 likes

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  • 5 replies
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Solved!! How to add entire album to Playlist on iPad app?

I may be overlooking something obvious but each time I click the + to create a playlist for an entire album, a + icon shows up in the cover art icon spot with the album name but it's not saving the playlist. Please direct me to an answer...never had ...

Newbie

I may be overlooking something obvious but each time I click the + to create a playlist for an entire album, a + icon shows up in the cover art icon spot with the album name but it's not saving the p...

volker-d

Newbie

20622 Views

6 replies

1 likes

  • 20622 Views
  • 6 replies
  • 1 likes

Sorting albums within "Your Music"

So, I finally got "your music" last night on my iPhone. I'm away from home and staying in a hotel at the moment, so can't see if I have it on the desktop.I got really excited as I want to use this feature to sort my favourite albums - I plan on hundr...

Music Fan

So, I finally got "your music" last night on my iPhone. I'm away from home and staying in a hotel at the moment, so can't see if I have it on the desktop. I got really excited as I want to use th...

antpugh

Casual Listener

1469 Views

4 replies

2 likes

  • 1469 Views
  • 4 replies
  • 2 likes

why is it so hard to give an indicator for what is offline? and something something

Im trying to use the new your music feature, adding my songs (its a pain in the ass by the way i need to click every darn song to add them, about 5000 thats not fun in my book) it is unusable if i dont know witch album is offline, please add a green ...

Regular

Im trying to use the new your music feature, adding my songs (its a pain in the ass by the way i need to click every darn song to add them, about 5000 thats not fun in my book)   it is unusa...

user-removed

Not applicable

865 Views

1 replies

2 likes

  • 865 Views
  • 1 replies
  • 2 likes

No songs playing

EVERY song I click on the app (iPhone 5s iOS8) just says it's unable to play. This is on a wifi network. Whatever I tap to play I get a message saying "unable to play song" and then a second dialogue box which says "shuffle music for free, you can sh...

Newbie

EVERY song I click on the app (iPhone 5s iOS8) just says it's unable to play. This is on a wifi network. Whatever I tap to play I get a message saying "unable to play song" and then a second dialogue...

Mofaith

Newbie

1386 Views

2 replies

0 likes

  • 1386 Views
  • 2 replies
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Won't skip song from lock screen

I woke up this morning to find that, out of nowhere, the fast forward and rewind buttons on the lock screen when playing a song from spotify have been replaced with move forwards or backwards 15 seconds (as seen when playing podcasts). I can't think ...

Newbie

I woke up this morning to find that, out of nowhere, the fast forward and rewind buttons on the lock screen when playing a song from spotify have been replaced with move forwards or backwards 15 seco...

Peter__

Community Legend

1348 Views

1 replies

0 likes

  • 1348 Views
  • 1 replies
  • 0 likes