Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Michaelman11

Regular

234183 Views

55 replies

13 likes

  • 234183 Views
  • 55 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

157438 Views

507 replies

108 likes

  • 157438 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

107942 Views

19 replies

38 likes

  • 107942 Views
  • 19 replies
  • 38 likes

Spotify goes dead after some time

Hi there, I'm using 0.9.3, latest version on my i5S running 7.0.5.When I open spotify for the first time everything works great!! But after a while, (listening a couple songs) spotify won't load amymore and I also can't search anymore. The only thing...

Roadie

Hi there, I'm using 0.9.3, latest version on my i5S running 7.0.5. When I open spotify for the first time everything works great!! But after a while, (listening a couple songs) spotify won't...

flomp

Casual Listener

2928 Views

23 replies

0 likes

  • 2928 Views
  • 23 replies
  • 0 likes

How does my family play music on their phones.

My mom tries to play music on her phone and it plays to mine is there a way we can play music at the same time we have premium.

Newbie

My mom tries to play music on her phone and it plays to mine is there a way we can play music at the same time we have premium.

Peter__

Community Legend

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes

How to sync to ipod? after stupidly clicking no to

the 'Erase all ipod and sync with spotify' option? i did this by accident the first time i plugged in my new shuffle and the option has never come back! Thanks

Newbie

the 'Erase all ipod and sync with spotify'  option? i did this by accident the first time i plugged in my new shuffle and the option has never come back!   Thanks  

Joe

Community Legend

308 Views

1 replies

0 likes

  • 308 Views
  • 1 replies
  • 0 likes

Problems with Alpine IDA-X305S

Hi,I have just brought an Alpine IDA X-305S media receiver for my car to connect my iPhone 5s running Spotify (which I am a premium paid member).When I connect the iPhone via USB I get 'No Song' displayed and there is no playback.My girlfriend has ex...

Casual Listener

Hi, I have just brought an Alpine IDA X-305S media receiver for my car to connect my iPhone 5s running Spotify (which I am a premium paid member). When I connect the iPhone via USB I get 'No Song...

DanHowes

Casual Listener

999 Views

2 replies

0 likes

  • 999 Views
  • 2 replies
  • 0 likes

Iphone not showing up in devices/ Unable to sync local files anymore

My device (an iPhone 4) use to appear in my devices fine, but I have change to an iPhone 5s and now it won't recognise it. I've tried what spotify have suggested, which was to switch the computer off and on again, and my phone, but it still isn't wor...

Regular

My device (an iPhone 4) use to appear in my devices fine, but I have change to an iPhone 5s and now it won't recognise it. I've tried what spotify have suggested, which was to switch the computer off...

Will_96

Regular

1105 Views

9 replies

0 likes

  • 1105 Views
  • 9 replies
  • 0 likes

How to avoid adding duplicate songs?

Hi, Is there a way not to have duplicate songs in my playlists? Another word ... while I am actually adding songs into my playlist, I wanna see a message saying that the song I am adding actually had been added into the playlistis before. Is there su...

Newbie

Hi,   Is there a way not to have duplicate songs in my playlists?    Another word ... while I am actually adding songs into my playlist,  I wanna see a message saying...

Josh

Community Legend

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Spotify tracks stop playing at random

Spotify, I think you have a major problem. Lately, since a week or 3, both on my iPhone 4 (iOS7) and Ipod touch 4th Gen the tracks of my downloaded playlists, when being offline, stop playing after an undefined time. They skip to the next track but n...

Music Fan

Spotify, I think you have a major problem. Lately, since a week or 3, both on my iPhone 4 (iOS7) and Ipod touch 4th Gen the tracks of my downloaded playlists, when being offline, stop playing after a...

MichelDC

Casual Listener

4269 Views

25 replies

0 likes

  • 4269 Views
  • 25 replies
  • 0 likes

Solved!! Cant select what songs i want to listen.

Well... that's the main problem... i ve got an iPhone 5, and ive got the premium account, but nevertheless, i Can't choose the song i want, I just can Listen Random mode.. what can i do?

Gig Goer

Well... that's the main problem... i ve got an iPhone 5, and ive got the premium account, but nevertheless, i Can't choose the song i want, I just can Listen Random mode.. 😞   what can i do?

mohammadumair

Newbie

1224 Views

8 replies

0 likes

  • 1224 Views
  • 8 replies
  • 0 likes

Solved!! New shuffle

Since we have got this new shuffle update it seems to me that this is just like pandora I can't just click a song in my playlist and listen to it. I also can have so many skips. Don't get me wrong I love spotify never an issue tell now but if I wante...

Casual Listener

Since we have got this new shuffle update it seems to me that this is just like pandora I can't just click a song in my playlist and listen to it. I also can have so many skips. Don't get me wrong I ...

Peter__

Community Legend

573 Views

2 replies

0 likes

  • 573 Views
  • 2 replies
  • 0 likes

Solved!! iPhone 5 - playlists are not loaded

Hi, I've recently got a problem with spotify app on iOS: the playlists section, when opened, remains in 'loading' state indefinitely. So what I see is the 'spinning circle' and empty list. I tried to reinstall app -- the same result. I also checked t...

Casual Listener

Hi, I've recently got a problem with spotify app on iOS: the playlists section, when opened, remains in 'loading' state indefinitely. So what I see is the 'spinning circle' and empty list.  I ...

rakeshprinceton

Newbie

786 Views

5 replies

0 likes

  • 786 Views
  • 5 replies
  • 0 likes

iPhone 4 not recognizing Premium account

Just recently I purchased spotify premium and it works perfectly on my macbook and ipad, but it'll still treat my account as basic on my iphone 4. I've brosed the forums for possible solutions; ive tried restarting the phone, deleting/reinstalling sp...

Newbie

Just recently I purchased spotify premium and it works perfectly on my macbook and ipad, but it'll still treat my account as basic on my iphone 4. I've brosed the forums for possible solutions; ive t...

Peter__

Community Legend

392 Views

1 replies

1 likes

  • 392 Views
  • 1 replies
  • 1 likes

Premium

I've been using premium for awhile, and our premium went off last week, so I paid for premium yesterday, nothing is working like it was last night, like on the iPad. So when I went to look on the computer it says I'm already premium and it should wor...

Newbie

I've been using premium for awhile, and our premium went off last week, so I paid for premium yesterday, nothing is working like it was last night, like on the iPad. So when I went to look on the com...

Peter__

Community Legend

375 Views

2 replies

0 likes

  • 375 Views
  • 2 replies
  • 0 likes

Error 408

Hi,I've moved from the uk to New Zealand and can't log into spotify, I just get the error message 408. (I only have an ipad at the moment, no computer, if that makes much difference). When I look on my profile I see:"Your account can no longer be use...

Casual Listener

Hi, I've moved from the uk to New Zealand and can't log into spotify, I just get the error message 408. (I only have an ipad at the moment, no computer, if that makes much difference). When I ...

MesaRaven

Newbie

498 Views

5 replies

0 likes

  • 498 Views
  • 5 replies
  • 0 likes

Extreme suddenly gives me low quality songs

Since yesterday the Spotify app on my iPhone behaves strangely. When I download songs for offline use the songs are downloaded in a couple of seconds. You could think that's a nice thing, but since I'm having my sync settings put to Extreme, I got a ...

Music Fan

Since yesterday the Spotify app on my iPhone behaves strangely. When I download songs for offline use the songs are downloaded in a couple of seconds. You could think that's a nice thing, but since I...

Joe

Community Legend

1306 Views

7 replies

0 likes

  • 1306 Views
  • 7 replies
  • 0 likes

Music Pausing

My iPhone app will play certain song for a short length of time, and then the music will stop for a couple of seconds, and then continue. This does not occur on my PC (SAMSUNG). Does anyone have any idea what causes this to happen on the iPhone, and ...

Regular

My iPhone app will play certain song for a short length of time, and then the music will stop for a couple of seconds, and then continue. This does not occur on my PC (SAMSUNG). Does anyone have any ...

CurlyKopite

Regular

1090 Views

12 replies

0 likes

  • 1090 Views
  • 12 replies
  • 0 likes

Unable to access/use my Browse, Discover, or Radio tabs

So I have been having this issue on and off now for the past week or so. I can listen to songs that are on my playlists and I can also search for specific artists, but I have no access to either my browse or discover tabs. When I select them on my ph...

Newbie

So I have been having this issue on and off now for the past week or so. I can listen to songs that are on my playlists and I can also search for specific artists, but I have no access to either my b...

Peter__

Community Legend

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Howto sync from a device to the computer, and not the other way around??

The title states the question. I do my playlist editing on my iPhone. Thefore I want the sync to go from the device to the computer. Any advice? Thanks

Regular

The title states the question. I do my playlist editing on my iPhone. Thefore I want the sync to go from the device to the computer.   Any advice? Thanks  

Joe

Community Legend

459 Views

4 replies

0 likes

  • 459 Views
  • 4 replies
  • 0 likes

Superuser Contribution Settings menu missing

After the latest update of Spotify (Jan 31) I cant use the Settings menu on my iPhone 4S. I cant scroll down to Settings - I kind of rolls up again and I cant choose the menu. I´ve uninstalled and installed Spotify 3 times now and it only solves the ...

Gig Goer

After the latest update of Spotify (Jan 31) I cant use the Settings menu on my iPhone 4S. I cant scroll down to Settings - I kind of rolls up again and I cant choose the menu. I´ve uninstalled and ...

Mihail

Spotify Legend

17394 Views

14 replies

0 likes

  • 17394 Views
  • 14 replies
  • 0 likes

Control Spotify on an iOS device from a PC

Does anyone know of an app that will let you control Spotify on an iPhone or iPad from a PC? A lot of times I plug up my iPad to my stereo and would love to control it from my iPhone or PC. I've Googled around a bit but could only find results for co...

Music Fan

Does anyone know of an app that will let you control Spotify on an iPhone or iPad from a PC? A lot of times I plug up my iPad to my stereo and would love to control it from my iPhone or PC. I've Goog...

Josh

Community Legend

2363 Views

1 replies

1 likes

  • 2363 Views
  • 1 replies
  • 1 likes