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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137094 Views
  • 503 replies
  • 108 likes
  • 137094 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 95072 Views
  • 19 replies
  • 38 likes
  • 95072 Views
  • 19 replies
  • 38 likes

Can't sync music to offline playlists

Okay, so a few weeks ago I could sync music for offline use in my playlists fine, but it just suddenly stopped letting me. It shows the loading spin thing like it is downloading then just stops and won't download. Usually when it's downloading, and I...

  • Casual Listener
  • Okay, so a few weeks ago I could sync music for offline use in my playlists fine, but it just suddenly stopped letting me. It shows the loading spin thing like it is downloading then just stops and w...
  • Peter__
  • Community Legend
  • 1158 Views
  • 2 replies
  • 0 likes
  • 1158 Views
  • 2 replies
  • 0 likes

Playlist is resumed at the wrong place after playing song added to queue

On my iPad, I am listening to a playlist and then I longclick a song and add it to the queue. Next it plays the song I just added and when that is finished I expect it to resume in the playlist where it was before, but instead it plays the song I add...

  • Casual Listener
  • On my iPad, I am listening to a playlist and then I longclick a song and add it to the queue. Next it plays the song I just added and when that is finished I expect it to resume in the playlist where...
  • Peter__
  • Community Legend
  • 919 Views
  • 2 replies
  • 0 likes
  • Resumes in wrong playlist position
  • 919 Views
  • 2 replies
  • 0 likes

How do I delete messages I sent to another user's inbox on my Macbook Air?

I have some messages that I sent to another Spotify Premium user via their inbox that I would like to delete.. please tell me how I can do this.. thank you

  • Newbie
  • I have some messages that I sent to another Spotify Premium user via their inbox that I would like to delete..  please tell me how I can do this.. thank you
  • Peter__
  • Community Legend
  • 1801 Views
  • 1 replies
  • 2 likes
  • 1801 Views
  • 1 replies
  • 2 likes

Incorrect song information on lock screen for local files

Hello, When using the new version of Spotify, I noticed that when I am playing local songs that are synced from my PC, the song information on the iOS lock screen does not update. This also causes the song to not show when connected to BlueTooth Audi...

  • Visitor
  • Hello,   When using the new version of Spotify, I noticed that when I am playing local songs that are synced from my PC, the song information on the iOS lock screen does not update.  Th...
  • Peter__
  • Community Legend
  • 672 Views
  • 4 replies
  • 0 likes
  • 672 Views
  • 4 replies
  • 0 likes

Only some of my music will download to my device!!

Only a certain amount of albums in the new "Your Music" section will download. After that point, no more of my albums would download. I have premium and I am using the 1.1.0 on my iPhone 5S with over 5 GB of free storage. Any help would be appreciate...

  • Casual Listener
  • Only a certain amount of albums in the new "Your Music" section will download. After that point, no more of my albums would download. I have premium and I am using the 1.1.0 on my iPhone 5S with over...
  • youlikesam
  • Casual Listener
  • 485 Views
  • 2 replies
  • 0 likes
  • 485 Views
  • 2 replies
  • 0 likes

Spotify Unlimited

I have been using Spotify Unlimited on my desktop and laptop successfully for quite a while. I now have an Ipad but I can't seem to load my same account onto it. Can someone help me please? Thanks

  • Casual Listener
  • I have been using Spotify Unlimited on my desktop and laptop successfully for quite a while. I now have an Ipad but I can't seem to load my same account onto it. Can someone help me please? Thanks
  • CliffG
  • Casual Listener
  • 645 Views
  • 2 replies
  • 0 likes
  • 645 Views
  • 2 replies
  • 0 likes

Gapless Playback broken with new update

Gapless Playback is not working with the new april update. Very annoying to hear a sudden pause between gapless tracks.

  • Visitor
  • Gapless Playback is not working with the new april update. Very annoying to hear a sudden pause between gapless tracks.
  • user-removed
  • Not applicable
  • 516 Views
  • 3 replies
  • 1 likes
  • 516 Views
  • 3 replies
  • 1 likes

Multiple Album Versions

Even with the latest update to the iOS app, I am still not able to find the other versions of albums that have multiple versions... Am I missing something? I don't understand why when I pay for a premium account to be able to listen to what I want, I...

  • Newbie
  • Even with the latest update to the iOS app, I am still not able to find the other versions of albums that have multiple versions... Am I missing something? I don't understand why when I pay for a pre...
  • blahsi
  • Roadie
  • 522 Views
  • 1 replies
  • 0 likes
  • 522 Views
  • 1 replies
  • 0 likes

problems with pause, play, rewind, ff since upgrade Iphone 4s

So since the latest upgrade, when I go to stop, pause, skip back or forward within my playlist, it often gets 'stuck' and either won't do it at all or will take a while to do so. Sometimes it also plays back like it's on fast forward as well! Don't k...

  • Music Fan
  • So since the latest upgrade, when I go to stop, pause, skip back or forward within my playlist, it often gets 'stuck' and either won't do it at all or will take a while to do so.  Sometimes it a...
  • stacyb
  • Music Fan
  • 1657 Views
  • 4 replies
  • 0 likes
  • 1657 Views
  • 4 replies
  • 0 likes

Playlists stop syncing on a random song

My Spotify on iphone 5 (ios 7.1) won't sync properly. When I set a playlist to offline it starts syncing and then always stops at a random song and won't sync any more, so I only get a few songs on any new playlist and there is no way of just telling...

  • Newbie
  • My Spotify on iphone 5 (ios 7.1) won't sync properly.  When I set a playlist to offline it starts syncing and then always stops at a random song and won't sync any more, so I only get a few song...
  • Peter__
  • Community Legend
  • 508 Views
  • 1 replies
  • 0 likes
  • 508 Views
  • 1 replies
  • 0 likes

New songs list under my music doesn't play offline

So I can choose to make a playlist or album available offline, but not the list of songs? The new checkmark instead of the star is fine, but I personally don't see a point if I now have to send each song to a playlist before I can play it offline.

  • Newbie
  • So I can choose to make a playlist or album available offline, but not the list of songs? The new checkmark instead of the star is fine, but I personally don't see a point if I now have to send each ...
  • Peter__
  • Community Legend
  • 568 Views
  • 1 replies
  • 0 likes
  • 568 Views
  • 1 replies
  • 0 likes

Playlist won't repeat

I know the repeat function is supposed to repeat a whole playlist, not a song, but it doesn't work consistently.Often I will only hear 3 or 4 songs before playback stops and I'm forced to hit next or select another song.Anyone else having this issue?

  • Casual Listener
  • I know the repeat function is supposed to repeat a whole playlist, not a song, but it doesn't work consistently. Often I will only hear 3 or 4 songs before playback stops and I'm forced to hit next ...
  • shineegirl22
  • Newbie
  • 2350 Views
  • 2 replies
  • 0 likes
  • 2350 Views
  • 2 replies
  • 0 likes

Ipad app freezes even when I delete it and download again

I'm a newbie to spotify ...signed up online and then downloaded the ipad app.....when I press the spotify tab it just freezes ....I have re installed numerous times but it keeps doing it....help

  • Newbie
  • I'm a newbie to spotify ...signed up online and then downloaded the ipad app.....when I press the spotify tab it just freezes ....I have re installed numerous times but it keeps doing it....help
  • Peter__
  • Community Legend
  • 568 Views
  • 3 replies
  • 0 likes
  • 568 Views
  • 3 replies
  • 0 likes

[BUG] "All Tracks" and no playlists underneath..

I use Playlist folders and have multiple levels of playlists for different moods, etc. etc. Whenever I am deeply nested in these playlists and quit the app, when I re-open the app I see: Then I have to back out using the arrow a few time to get back ...

Bug
  • Visitor
  • I use Playlist folders and have multiple levels of playlists for different moods, etc. etc.   Whenever I am deeply nested in these playlists and quit the app, when I re-open the app I see: ...
  • 320 Views
  • 0 replies
  • 0 likes
  • 320 Views
  • 0 replies
  • 0 likes

Tracks added to Your Music on desktop don't show in iOS app

I was given the Your Music feature today, so I enthusiastically selected all 7000+ tracks in my Starred playlist and saved them to the Your Music section. This worked great in the desktop app (which I think is still version 0.9.7 because I don't have...

  • Casual Listener
  • I was given the Your Music feature today, so I enthusiastically selected all 7000+ tracks in my Starred playlist and saved them to the Your Music section. This worked great in the desktop app (which ...
  • Christoffer
  • Community Legend
  • 3121 Views
  • 23 replies
  • 0 likes
  • Your Music
  • 3121 Views
  • 23 replies
  • 0 likes

Solved!! RFLKT (+)

Hi there, I'm a cyclist, and I use the Wahoo Fitness RFLKT+ device which controls my iPhone 5. It also controls the Apple music player from the iPhone. I would like it to use Spotify instead. Is this something Spotify can request Wahoo, or should it ...

  • Newbie
  • Hi there,   I'm a cyclist, and I use the Wahoo Fitness RFLKT+ device which controls my iPhone 5.  It also controls the Apple music player from the iPhone. I would like it to use Spoti...
  • ontwerp
  • Music Fan
  • 1745 Views
  • 3 replies
  • 1 likes
  • 1745 Views
  • 3 replies
  • 1 likes

New App Opens In Portrait and does not default to Landscape

After the new update it loads in portrait and then quickly reverts to landscape (my preferred view). Prior to update it used to just load in landscape. Please fix so it defaults to the iPad view that is being used at the time and not portrait first, ...

  • Music Fan
  • After the new update it loads in portrait and then quickly reverts to landscape (my preferred view). Prior to update it used to just load in landscape. Please fix so it defaults to the iPad view th...
  • nickjrothwell
  • Music Fan
  • 1058 Views
  • 2 replies
  • 0 likes
  • 1058 Views
  • 2 replies
  • 0 likes

Solved!! not understanding "available offline" feature

Maybe I'm confusing myself with technicalities here...but I can't seem to find a definite answer to this seemingly easy question... Let's say I find an album that I like - I'm on my laptop and I save the album as a playlist. Now, I have to leave for ...

  • Music Fan
  • Maybe I'm confusing myself with technicalities here...but I can't seem to find a definite answer to this seemingly easy question...   Let's say I find an album that I like - I'm on my laptop...
  • Peter__
  • Community Legend
  • 28813 Views
  • 8 replies
  • 0 likes
  • 28813 Views
  • 8 replies
  • 0 likes

Spotify constant crashes on iPhone 5S

Now I just thought before I start ranting I would point out that I do like the new style spotify has adapted and its new features. However, pretty much everytime I start the spotify app it immediatly crashes. I can no longer rely on my spotify, now I...

  • Music Fan
  • Now I just thought before I start ranting I would point out that I do like the new style spotify has adapted and its new features.   However, pretty much everytime I start the spotify app it...
  • BluePanda
  • Music Fan
  • 504 Views
  • 2 replies
  • 0 likes
  • 504 Views
  • 2 replies
  • 0 likes

No stream on iPad 2

Hi,I just started using spotify. Everything works great on my iPhone but nothing is streaming over my iPad 2 iOS 7.1If I click over a radio station sometimes I got the 3 point loading an sometimes the button just turn to the pause but nothing is play...

  • Casual Listener
  • Hi, I just started using spotify. Everything works great on my iPhone but nothing is streaming over my iPad 2 iOS 7.1 If I click over a radio station sometimes I got the 3 point loading an some...
  • Sgobin
  • Casual Listener
  • 569 Views
  • 2 replies
  • 0 likes
  • 569 Views
  • 2 replies
  • 0 likes