Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
239611 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
121643 Views
118 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
449387 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
306421 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi guys .... Anyones know why and when we can have the discover function also on Ipad? Why they did different configurations of the same sw between different devices? I'll appreciate to have the same chance to use Spotify in the same way on all my de...
Hi guys .... Anyones know why and when we can have the discover function also on Ipad? Why they did different configurations of the same sw between different devices? I'll appreciate to have t...
Community Legend
1140 Views
5 replies
0 likes
I'm a premium customer and only using 2 of my 3 devices offline. This has happened several times where it just turns my list off saying I'm using three devices, which I'm clearly not. So I have to resync everything. My other device doesn't do this ju...
I'm a premium customer and only using 2 of my 3 devices offline. This has happened several times where it just turns my list off saying I'm using three devices, which I'm clearly not. So I have to ...
Community Legend
1139 Views
3 replies
0 likes
iPhone5, iOS7. Installed Spotify, searched for track, clicked track, wouldn't play. Uninstalled, cleared Safari history, restarted phone, reinstalled, searched for track, clicked track, wouldn't play. Thank you for any help.
iPhone5, iOS7. Installed Spotify, searched for track, clicked track, wouldn't play. Uninstalled, cleared Safari history, restarted phone, reinstalled, searched for track, clicked track, wouldn't play...
Community Legend
431 Views
1 replies
0 likes
Hi guys! I have been having some issues with spotify, wich i found 1 thread on, that was similar, but gave no answer. some minor differences in our problems wich might explain why i wasnt helped, anywhays, by using the template, ive written this; Des...
Hi guys! I have been having some issues with spotify, wich i found 1 thread on, that was similar, but gave no answer. some minor differences in our problems wich might explain why i wasnt helped, any...
Casual Listener
2817 Views
6 replies
2 likes
Ever since I updated my Spotify to the new darker user interface (which was sometime last week), the playlists that I toggle to "available offline" have stopped downloading their contents to my iPhone's (4S) local storage. Suffice, to say, this rende...
Ever since I updated my Spotify to the new darker user interface (which was sometime last week), the playlists that I toggle to "available offline" have stopped downloading their contents to my iPhon...
Community Legend
1407 Views
2 replies
1 likes
Hello just today i dowloaded spotify in my ipod touch. I sync some of the playlist to have it in offline mode. But some of the songs doasnt appear and it says to me is not possible te hear it (offline and online, just dont let me hear it). Sorry for ...
Hello just today i dowloaded spotify in my ipod touch. I sync some of the playlist to have it in offline mode. But some of the songs doasnt appear and it says to me is not possible te hear it (offlin...
536 Views
0 replies
0 likes
Hi there, I recently installed Djay 2 in both my iPhone and my iPad and the integration with Spotify has been great so far. The only problem I'm having is that whenever the app is in the background it will intermitently stop Spotify in any other clie...
Hi there, I recently installed Djay 2 in both my iPhone and my iPad and the integration with Spotify has been great so far. The only problem I'm having is that whenever the app is in the b...
480 Views
0 replies
0 likes
I found that I was low on memory and that my spotify was taking up 4GB on my iPhone 4 and so I took my playlists off offline mode and yet they remain taking up memory, I have already looked up this issue and although spotify say that when you try to ...
I found that I was low on memory and that my spotify was taking up 4GB on my iPhone 4 and so I took my playlists off offline mode and yet they remain taking up memory, I have already looked up this...
Community Legend
866 Views
1 replies
0 likes
Hello everybody I I subscribe to Spotify premium recently. I've done a playlist and I can listen to it normally on my mobile when I have a wifi or 3g connection but I cannot listen my playlist off connection despite the fact that I did active the but...
Hello everybody I I subscribe to Spotify premium recently. I've done a playlist and I can listen to it normally on my mobile when I have a wifi or 3g connection but I cannot listen my playlist ...
Casual Listener
1119 Views
5 replies
0 likes
I have just upgraded to premium having used spotify before and I can't download any of my playlists offline! I have plenty of data available so can't understand what the issue is and I also reinstalled the app TWICE! The bizarre thing is that the pla...
I have just upgraded to premium having used spotify before and I can't download any of my playlists offline! I have plenty of data available so can't understand what the issue is and I also reinstall...
Regular
685 Views
2 replies
0 likes
I've followed the steps to do that by your guides, but there's not response from Spotify. I've marked the "online mode on", also has edited the list and activated the "download arrow" but still not working. It's just working with MAC, but not with Ip...
I've followed the steps to do that by your guides, but there's not response from Spotify. I've marked the "online mode on", also has edited the list and activated the "download arrow" but still not...
396 Views
0 replies
0 likes
When I try to sync my playlists for offline listening, the progress wheel at the side of the track goes away after a few seconds. It doesn't work even after restarting the app. What is going on?
When I try to sync my playlists for offline listening, the progress wheel at the side of the track goes away after a few seconds. It doesn't work even after restarting the app. What is going on?
Community Legend
1343 Views
4 replies
0 likes
Trying to use Spoitfy in offline mode. Have made playlists 'available offline' but if I go offline none will play. Any ideas?!
Trying to use Spoitfy in offline mode. Have made playlists 'available offline' but if I go offline none will play. Any ideas?!
Casual Listener
814 Views
3 replies
0 likes
I have lot of albums saved on my music. And some of them are downloaded to be played offline. It is a pain to scroll up and down to search a downloaded album, so a new tab such as "Downloaded music on device" to see just downloaded music would be ver...
I have lot of albums saved on my music. And some of them are downloaded to be played offline. It is a pain to scroll up and down to search a downloaded album, so a new tab such as "Downloaded music o...
Community Legend
471 Views
1 replies
0 likes
When will ipad app be updated to the new design?
When will ipad app be updated to the new design?
Spotify Star
885 Views
1 replies
3 likes
I'm on an iPhone 5S with iOS 7.1.1. Whenever Spotify needs to re-open becaue it was closed by iOS or my phone is rebooted I have no local cache of playlists contents. The only way I get the playlists to re-sync with the host is by opening them when t...
I'm on an iPhone 5S with iOS 7.1.1. Whenever Spotify needs to re-open becaue it was closed by iOS or my phone is rebooted I have no local cache of playlists contents. The only way I get the playlists...
Music Fan
801 Views
3 replies
0 likes
So I'm importing a LIVE album from ITunes that is not available on Spotify. EWverything is fine on the desktop version however when I try to listen to the song on my phone the app, the song shows up as the studio version instead of the live version. ...
So I'm importing a LIVE album from ITunes that is not available on Spotify. EWverything is fine on the desktop version however when I try to listen to the song on my phone the app, the song sho...
Casual Listener
1102 Views
2 replies
0 likes
With the last version of Spotify on iOS, the ability to delete a playlist inside a folder of playlists has desapeared. It is a little function but very useful.Please fix that quickly ! Thanks for your work however.
With the last version of Spotify on iOS, the ability to delete a playlist inside a folder of playlists has desapeared. It is a little function but very useful. Please fix that quickly ! 🙂 Thanks f...
Newbie
2442 Views
6 replies
2 likes
Hi there, I just signed up for the Spotify 3 month free trail on Sprint. I already have Spotify on my phone and use it actively. Do I litereally go into the Spotify account and upgrade to premium? My credit card is linked to this account, and I am co...
Hi there, I just signed up for the Spotify 3 month free trail on Sprint. I already have Spotify on my phone and use it actively. Do I litereally go into the Spotify account and upgrade to ...
Community Legend
9287 Views
1 replies
0 likes
I noticed a song that I played hours ago, is no longer available. When I attempt to play it, I get an error that says 'Track Unavailable'. So I decided to look up this album on Spotify, and it seems like songs that were once available are no longer t...
I noticed a song that I played hours ago, is no longer available. When I attempt to play it, I get an error that says 'Track Unavailable'. So I decided to look up this album on Spoti...
Not applicable
2026 Views
3 replies
0 likes
