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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37371 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103030 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1318 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299281 Views

61 replies

16 likes

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  • 61 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126081 Views

19 replies

38 likes

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Wishlist will not work in offline mode - IOS 6

Hello! I use IOS 6 and the new spotify app. With the old app (old design) I never have troubles... But since the Spotify "Design" Update I have problems with the offline mode. 200 songs are offline available (green symbol). If I turn on flight modus ...

Casual Listener

Hello!   I use IOS 6 and the new spotify app. With the old app (old design) I never have troubles...   But since the Spotify "Design" Update I have problems with the offline mode....

lordZ766

Casual Listener

505 Views

2 replies

0 likes

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Spotify ios 4 still not working !

Hello all, I'm usually happy to see problems self resolve with time, but this had been dragging on too long... I can't use my iphone 3G to listen to Spotify anymore (it's been a few months now), it just quits during the first song ! Used to work fine...

Casual Listener

Hello all,   I'm usually happy to see problems self resolve with time, but this had been dragging on too long... I can't use my iphone 3G to listen to Spotify anymore (it's been a few months...

RockChick535

Casual Listener

1677 Views

5 replies

0 likes

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  • 5 replies
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Not scrobbling to last.fm

Recently spotify on my iPhone has randomly stopped scrobbling to last.fm. Sometimes I can re enable this by turning off scrobbling and then reentering my details and turning it back on but this doesn't make up for the sometimes 100's of tracks lost b...

Regular

Recently spotify on my iPhone has randomly stopped scrobbling to last.fm.  Sometimes I can re enable this by turning off scrobbling and then reentering my details and turning it back on but this...

531 Views

0 replies

2 likes

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STARRED PLAYLIST FUNCTION VS YOUR MUSIC FUNCTION

Before the 'Your Music' update I would listen to my 'starred' playlist in offline mode (I used this playlist for new music I had discovered but not listened to). If I liked a song I could add to a playlist and if I didn't, I could unstar it. I have s...

Casual Listener

Before the 'Your Music' update I would listen to my 'starred' playlist in offline mode (I used this playlist for new music I had discovered but not listened to).   If I liked a song I could ...

546 Views

0 replies

0 likes

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Unable to Play track

I know this problem has been posted, but I have tried everything suggested and still have had no success. I start playing from my playlists. Some songs play with no problem. Then another song will start playing, only to stop halfway through and give ...

Regular

I know this problem has been posted, but I have tried everything suggested and still have had no success.  I start playing  from my playlists.  Some songs play with no problem.  T...

sfelix1

Regular

655 Views

3 replies

0 likes

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  • 3 replies
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Missing Album Button

There seems to be no Album button appearing on my Ipad app. The desktop version it appears under the "Your Music" section. but theres no such option on ipad? Anyone know why or if theres a solution? Cheers guys, Kyle

Newbie

There seems to be no Album button appearing on my Ipad app.   The desktop version it appears under the "Your Music" section. but theres no such option on ipad?   Anyone know why or ...

Peter__

Community Legend

386 Views

1 replies

0 likes

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  • 1 replies
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Maximum number of songs

I have a problem with the ammount of song I can download in offline modus. On the spotify website I read that you have a maximum of 3333 song to download, but when I try downloading playlist on my iPhone it wont download more songs when I'm around 20...

Newbie

I have a problem with the ammount of song I can download in offline modus. On the spotify website I read that you have a maximum of 3333 song to download, but when I try downloading playlist on my iP...

Peter__

Community Legend

857 Views

2 replies

0 likes

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I can't use the offline mode

Hello everybody I recently subscribed to spotify premium and I can't hear my playlist on the offline mode, one message is displayed suggesting me to upgrade to spotify premium. What can I do?

Newbie

Hello everybody I recently subscribed to spotify premium and I can't hear my playlist on the offline mode, one message is displayed suggesting me to upgrade to spotify premium. What can I do?

user-removed

Not applicable

612 Views

1 replies

0 likes

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  • 1 replies
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Unable to search for offline music when i have no internet connection

Hello, Why am I not able to search through the offline music on my iPad when the internetconnection has been lost? I'm for sure this option worked for a very long time untill a few months ago. Is this a faillure on my iPad or is it a setting Spotify ...

Casual Listener

Hello,   Why am I not able to search through the offline music on my iPad when the internetconnection has been lost? I'm for sure this option worked for a very long time untill a few months ...

382 Views

0 replies

0 likes

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iOS v.1 update - "Your Music" not all showing

Hi community, I have the "Your Music" feature, and after the upgrade on iOS to v.1, I can no longer see all of the music in the "Your Music" feature. It says that all songs have been reserved for offline from the offline playlist, but they are not av...

Casual Listener

Hi community,   I have the "Your Music" feature, and after the upgrade on iOS to v.1, I can no longer see all of the music in the "Your Music" feature. It says that all songs have been reser...

harvy2004

Newbie

1173 Views

2 replies

0 likes

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Solved!! No Album Art Or Track Info For Local Files On Lock screen

Hi, I have noticed that when I play my local files on my iPhone 5 the album art and track details do not appear on the lock screen. This has been going on since the major update. It's very annoying and I am seriously thinking of leaving as I can't se...

Newbie

Hi,   I have noticed that when I play my local files on my iPhone 5 the album art and track details do not appear on the lock screen. This has been going on since the major update. It's very...

MattSuda

Spotify Star

1442 Views

2 replies

0 likes

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  • 2 replies
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Only one Offline device but not syncing Offline Playlists anymore?

Heya So after reading similar posts from the helpful bods on here, i now only have one registered offline device (my iPhone 5), it currently has about 3,600 offline tracks on, it has 17.1GB of available space but one of my playlists (170 odd tracks -...

Casual Listener

Heya   So after reading similar posts from the helpful bods on here, i now only have one registered offline device (my iPhone 5), it currently has about 3,600 offline tracks on, it has 17.1G...

Peter__

Community Legend

927 Views

1 replies

0 likes

iphone 5
Offline playlists unavailable
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Solved!! Wheres WALL-E?

Hi all,We recently went premium and the whole family are very satisfied so far. We are using the iPad 3, iPhone 4 and 4S and Roku 3's to stream tunes etc. The other day I searched for the WALL-E soundtrack, found it and played it no worries, it had a...

Regular

Hi all, We recently went premium and the whole family are very satisfied so far. We are using the iPad 3, iPhone 4 and 4S and Roku 3's to stream tunes etc. The other day I searched for the WAL...

bjbuilt

Regular

1952 Views

7 replies

0 likes

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  • 7 replies
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Beeping Won't Stop!

I've been using the Spotify mobile app for awhile and I have been experiencing this problem only when I'm in my car: 0.) Car has been started. iPhone is on. 1.) I plug my iPhone into the car through the audio cable. 2.) Music starts playing. 3.) The ...

Newbie

I've been using the Spotify mobile app for awhile and I have been experiencing this problem only when I'm in my car:   0.) Car has been started. iPhone is on. 1.) I plug my iPhone into the...

TheDre

Newbie

8874 Views

9 replies

4 likes

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  • 9 replies
  • 4 likes

Spotify iphone app very buggy on iPhone 5 (slow to skip songs, crashes regularly, etc.)

I am a premium customer and recently upgraded to version 1.0.0.3251 on my iPhone 5 and I've been experiencing several problems. First, it takes a really long time to switch between songs (in the previous version it was instantaneous). Second, the son...

Newbie

I am a premium customer and recently upgraded to version 1.0.0.3251 on my iPhone 5 and I've been experiencing several problems. First, it takes a really long time to switch between songs (in the prev...

Armokk

Newbie

2035 Views

3 replies

2 likes

Apple iPhone app
Crash
iphone 5
skip
  • 2035 Views
  • 3 replies
  • 2 likes

Login Failed..

Mac computer login begins properly then freezes (spinning beachball) then abruptly quits. Tried w/ another older Mac, same result. Tried w/ third much older Mac successfully. Same great music system as always. Identical username/password used for all...

Newbie

Mac computer login begins properly then freezes (spinning beachball) then abruptly quits. Tried w/ another older Mac, same result. Tried w/ third much older Mac successfully.  Same great mus...

Peter__

Community Legend

597 Views

1 replies

0 likes

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Hide playlist "local files" in ipod touch

Hi! Is there a way to hide playlist "local files" in ipod touch?I believe that the list refers to local files on the computer and I see no use for it to be shown on the ipod. I have a Galaxy S5 and that same list is not shown. Thanks!

Casual Listener

Hi! Is there a way to hide playlist "local files" in ipod touch? I believe that the list refers to local files on the computer and I see no use for it to be shown on the ipod. I have a Galaxy S5...

Peter__

Community Legend

864 Views

3 replies

1 likes

  • 864 Views
  • 3 replies
  • 1 likes

Shuffle won't stop

So I downloaded the spotify app version 0.9.2 and I'm trying to play hail to the kings and I tap in it, but the only option is to shuffle the music. Anyone know how to skip this or disable it?

Newbie

So I downloaded the spotify app version 0.9.2 and I'm trying to play hail to the kings and I tap in it, but the only option is to shuffle the music. Anyone know how to skip this or disable it?

Peter__

Community Legend

3770 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes