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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30962 Views

40 replies

9 likes

  • 30962 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95630 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1045 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293985 Views

60 replies

15 likes

  • 293985 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123890 Views

19 replies

38 likes

  • 123890 Views
  • 19 replies
  • 38 likes

Solved!! No Album Art Or Track Info For Local Files On Lock screen

Hi, I have noticed that when I play my local files on my iPhone 5 the album art and track details do not appear on the lock screen. This has been going on since the major update. It's very annoying and I am seriously thinking of leaving as I can't se...

Newbie

Hi,   I have noticed that when I play my local files on my iPhone 5 the album art and track details do not appear on the lock screen. This has been going on since the major update. It's very...

MattSuda

Spotify Star

1418 Views

2 replies

0 likes

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  • 2 replies
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Only one Offline device but not syncing Offline Playlists anymore?

Heya So after reading similar posts from the helpful bods on here, i now only have one registered offline device (my iPhone 5), it currently has about 3,600 offline tracks on, it has 17.1GB of available space but one of my playlists (170 odd tracks -...

Casual Listener

Heya   So after reading similar posts from the helpful bods on here, i now only have one registered offline device (my iPhone 5), it currently has about 3,600 offline tracks on, it has 17.1G...

Peter__

Community Legend

910 Views

1 replies

0 likes

iphone 5
Offline playlists unavailable
  • 910 Views
  • 1 replies
  • 0 likes

Solved!! Wheres WALL-E?

Hi all,We recently went premium and the whole family are very satisfied so far. We are using the iPad 3, iPhone 4 and 4S and Roku 3's to stream tunes etc. The other day I searched for the WALL-E soundtrack, found it and played it no worries, it had a...

Regular

Hi all, We recently went premium and the whole family are very satisfied so far. We are using the iPad 3, iPhone 4 and 4S and Roku 3's to stream tunes etc. The other day I searched for the WAL...

bjbuilt

Regular

1903 Views

7 replies

0 likes

  • 1903 Views
  • 7 replies
  • 0 likes

Beeping Won't Stop!

I've been using the Spotify mobile app for awhile and I have been experiencing this problem only when I'm in my car: 0.) Car has been started. iPhone is on. 1.) I plug my iPhone into the car through the audio cable. 2.) Music starts playing. 3.) The ...

Newbie

I've been using the Spotify mobile app for awhile and I have been experiencing this problem only when I'm in my car:   0.) Car has been started. iPhone is on. 1.) I plug my iPhone into the...

TheDre

Newbie

8761 Views

9 replies

4 likes

  • 8761 Views
  • 9 replies
  • 4 likes

Spotify iphone app very buggy on iPhone 5 (slow to skip songs, crashes regularly, etc.)

I am a premium customer and recently upgraded to version 1.0.0.3251 on my iPhone 5 and I've been experiencing several problems. First, it takes a really long time to switch between songs (in the previous version it was instantaneous). Second, the son...

Newbie

I am a premium customer and recently upgraded to version 1.0.0.3251 on my iPhone 5 and I've been experiencing several problems. First, it takes a really long time to switch between songs (in the prev...

Armokk

Newbie

1990 Views

3 replies

2 likes

Apple iPhone app
Crash
iphone 5
skip
  • 1990 Views
  • 3 replies
  • 2 likes

Login Failed..

Mac computer login begins properly then freezes (spinning beachball) then abruptly quits. Tried w/ another older Mac, same result. Tried w/ third much older Mac successfully. Same great music system as always. Identical username/password used for all...

Newbie

Mac computer login begins properly then freezes (spinning beachball) then abruptly quits. Tried w/ another older Mac, same result. Tried w/ third much older Mac successfully.  Same great mus...

Peter__

Community Legend

579 Views

1 replies

0 likes

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  • 1 replies
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Hide playlist "local files" in ipod touch

Hi! Is there a way to hide playlist "local files" in ipod touch?I believe that the list refers to local files on the computer and I see no use for it to be shown on the ipod. I have a Galaxy S5 and that same list is not shown. Thanks!

Casual Listener

Hi! Is there a way to hide playlist "local files" in ipod touch? I believe that the list refers to local files on the computer and I see no use for it to be shown on the ipod. I have a Galaxy S5...

Peter__

Community Legend

847 Views

3 replies

1 likes

  • 847 Views
  • 3 replies
  • 1 likes

Shuffle won't stop

So I downloaded the spotify app version 0.9.2 and I'm trying to play hail to the kings and I tap in it, but the only option is to shuffle the music. Anyone know how to skip this or disable it?

Newbie

So I downloaded the spotify app version 0.9.2 and I'm trying to play hail to the kings and I tap in it, but the only option is to shuffle the music. Anyone know how to skip this or disable it?

Peter__

Community Legend

3744 Views

5 replies

0 likes

  • 3744 Views
  • 5 replies
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Solved!! How to add entire album to Playlist on iPad app?

I may be overlooking something obvious but each time I click the + to create a playlist for an entire album, a + icon shows up in the cover art icon spot with the album name but it's not saving the playlist. Please direct me to an answer...never had ...

Newbie

I may be overlooking something obvious but each time I click the + to create a playlist for an entire album, a + icon shows up in the cover art icon spot with the album name but it's not saving the p...

volker-d

Newbie

20572 Views

6 replies

1 likes

  • 20572 Views
  • 6 replies
  • 1 likes

Sorting albums within "Your Music"

So, I finally got "your music" last night on my iPhone. I'm away from home and staying in a hotel at the moment, so can't see if I have it on the desktop.I got really excited as I want to use this feature to sort my favourite albums - I plan on hundr...

Music Fan

So, I finally got "your music" last night on my iPhone. I'm away from home and staying in a hotel at the moment, so can't see if I have it on the desktop. I got really excited as I want to use th...

antpugh

Casual Listener

1426 Views

4 replies

2 likes

  • 1426 Views
  • 4 replies
  • 2 likes

why is it so hard to give an indicator for what is offline? and something something

Im trying to use the new your music feature, adding my songs (its a pain in the ass by the way i need to click every darn song to add them, about 5000 thats not fun in my book) it is unusable if i dont know witch album is offline, please add a green ...

Regular

Im trying to use the new your music feature, adding my songs (its a pain in the ass by the way i need to click every darn song to add them, about 5000 thats not fun in my book)   it is unusa...

user-removed

Not applicable

845 Views

1 replies

2 likes

  • 845 Views
  • 1 replies
  • 2 likes

No songs playing

EVERY song I click on the app (iPhone 5s iOS8) just says it's unable to play. This is on a wifi network. Whatever I tap to play I get a message saying "unable to play song" and then a second dialogue box which says "shuffle music for free, you can sh...

Newbie

EVERY song I click on the app (iPhone 5s iOS8) just says it's unable to play. This is on a wifi network. Whatever I tap to play I get a message saying "unable to play song" and then a second dialogue...

Mofaith

Newbie

1363 Views

2 replies

0 likes

  • 1363 Views
  • 2 replies
  • 0 likes

Won't skip song from lock screen

I woke up this morning to find that, out of nowhere, the fast forward and rewind buttons on the lock screen when playing a song from spotify have been replaced with move forwards or backwards 15 seconds (as seen when playing podcasts). I can't think ...

Newbie

I woke up this morning to find that, out of nowhere, the fast forward and rewind buttons on the lock screen when playing a song from spotify have been replaced with move forwards or backwards 15 seco...

Peter__

Community Legend

1323 Views

1 replies

0 likes

  • 1323 Views
  • 1 replies
  • 0 likes

Have premium but won't acknowledge on iPhone

So I have been using spotify on my phone with no issues for some time but today it won't let me use premium features I was using on my laptop in earlier today.

Regular

So I have been using spotify on my phone with no issues for some time but today it won't let me use premium features I was using on my laptop in earlier today.

Greg

Roadie

1306 Views

8 replies

0 likes

  • 1306 Views
  • 8 replies
  • 0 likes

Can't login to spotify on iPhone.

Hi, when I try to login I get a message saying: login fail, you can only use spotify abroad for 14 days. I have tried deleting the app and reinstalling, which did not work. I also tried logging in using me email, but it didn't let me do that either. ...

Newbie

Hi, when I try to login I get a message saying: login fail, you can only use spotify abroad for 14 days. I have tried deleting the app and reinstalling, which did not work. I also tried logging in us...

robzim737

Community Legend

1357 Views

1 replies

0 likes

  • 1357 Views
  • 1 replies
  • 0 likes

Spotify App on iPhone (version 1.1.0.2549) doesn't scrobble to last.fm

I'm on an iPhone 4S, iOS 7.1.1 running iOS app version 1.1.0.2549 doesn't scrobble to last.fm when online I'm correctly logged in (even logged out & back in). Does not matter if I'm streaming albums, radio or playlists, no scobbles get recorded. Weir...

Music Fan

I'm on an iPhone 4S, iOS 7.1.1 running iOS app version 1.1.0.2549 doesn't scrobble to last.fm when online   I'm correctly logged in (even logged out & back in). Does not matter if I...

mlee525

Music Fan

704 Views

1 replies

0 likes

  • 704 Views
  • 1 replies
  • 0 likes

Solved!! Spotify iOS for iPad always starts in portrait mode!

Since the recent update a few weeks ago Spotify ALWAYS starts in portrait mode, even when I have rotation locked. It's quite annoying. Anything I can do about it? Fix it please!

Music Fan

Since the recent update a few weeks ago Spotify ALWAYS starts in portrait mode, even when I have rotation locked. It's quite annoying. Anything I can do about it? Fix it please!

Peter__

Community Legend

1187 Views

1 replies

0 likes

  • 1187 Views
  • 1 replies
  • 0 likes

Offline download NOT working

I have deleted and reinstalled app several time to iphone and I can't get the playlists to download for offline use. Sometimes one playlist does and then te others just stay that grey arrow but never advance - REALLY annoying and I am about ready to ...

Newbie

I have deleted and reinstalled app several time to iphone and I can't get the playlists to download for offline use. Sometimes one playlist does and then te others just stay that grey arrow but never...

beaster

Newbie

640 Views

2 replies

0 likes

  • 640 Views
  • 2 replies
  • 0 likes

Solved!! Adding a Track to Que Repeats if Last in Que

Hi guys, I started listening to a track (track 10) and then chose another song to play next (track 13). Once track 13 was finished playing, it would repeat itself until it finished then it would carry on with the album. Steps: 1. Started the album at...

Casual Listener

Hi guys,   I started listening to a track (track 10) and then chose another song to play next (track 13). Once track 13 was finished playing, it would repeat itself until it finished then it...

Kevdog

Casual Listener

903 Views

2 replies

0 likes

  • 903 Views
  • 2 replies
  • 0 likes

Solved!! My music library feature

Is there an exact date when the my music or my library feature will be rolling out to us? Still haven't seen it even with the update does anybody have an idea?

Casual Listener

Is there an exact date when the my music or my library feature will be rolling out to us? Still haven't seen it even with the update does anybody have an idea?

user-removed

Not applicable

1935 Views

10 replies

0 likes

  • 1935 Views
  • 10 replies
  • 0 likes