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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31549 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95944 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1061 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294134 Views

60 replies

15 likes

  • 294134 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123954 Views

19 replies

38 likes

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New Save Feature Makes No Sense (replaces star feature?!?!)

Do you need to go into the playlist "starred music" just to "unstar" a song?!?!?...or basically delete the song to have the same function as to what you used to be able to do in the pop-up menu window for each song. Seems like a lot of work to have t...

Regular

Do you need to go into the playlist "starred music" just to "unstar" a song?!?!?...or basically delete the song to have the same function as to what you used to be able to do in the pop-up menu windo...

1793 Views

0 replies

11 likes

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Since 1.0.0.3251 Spotify is using a lot of bandwidth on iOS

This month I am burning through my allotted bandwidth a lot faster than usual, and after some investigation I found out that it is caused by Spotify. In 1.5 hours listening to locally stored music it burned through 20 mb. When things continue this wa...

Casual Listener

This month I am burning through my allotted bandwidth a lot faster than usual, and after some investigation I found out that it is caused by Spotify. In 1.5 hours listening to locally stored music it...

kungfoo

Casual Listener

978 Views

2 replies

0 likes

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iPhone not Showing in Devices

Hi, I just got an iPhone 5s (the 16GB version) and no matter what I do, I can't get it to show up in devices. My Win 7 PC is connected via LAN to the network, and my iPhone is on the routers wifi network. I've tried restarting, etc, and the firewall ...

Regular

Hi,    I just got an iPhone 5s (the 16GB version) and no matter what I do, I can't get it to show up in devices. My Win 7 PC is connected via LAN to the network, and my iPhone is on the...

Meckir

Regular

866 Views

4 replies

0 likes

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The new IOS Update is unusable. Let's cancel our service en masse / post here!

I'll make this fast Spotify... I've been with you for years and this is the WORST update you have ever released. The app is now unusably slow, lags constantly, and crashes. It feels like I am using that garbage app Rhapsody by RealNetworks. Do you kn...

Newbie

I'll make this fast Spotify...   I've been with you for years and this is the WORST update you have ever released.  The app is now unusably slow, lags constantly, and crashes.  &...

557 Views

0 replies

2 likes

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Current Playlist Wiped Out

Version: 1.0.0.3251 Device: iPod Touch 5 Whenever the app is unable to connect, even in offline mode, the app wipes out the current playlist. The app should always remember the order of the playlist regardless of connection state. Especially when in ...

Casual Listener

Version: 1.0.0.3251 Device: iPod Touch 5   Whenever the app is unable to connect, even in offline mode, the app wipes out the current playlist.   The app should always remember th...

352 Views

0 replies

0 likes

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I can't queue songs and the app doesn't change songs fast enough.

Hi! I can't queue songs most of the time.. It just says that this track is currently unavailable.And another thing that sucks is when you want to change track and it takes atleast 5-10 seconds for it to react...

Newbie

Hi! I can't queue songs most of the time.. It just says that this track is currently unavailable. And another thing that sucks is when you want to change track and it takes atleast 5-10 seconds for ...

842 Views

0 replies

0 likes

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Help! - Some songs won't play.

Some songs on my mobile version haven't been playing. It says they are playing and the time indicator will move to about five seconds or so and then just go back to the beginning even when that happens no sound plays. I deleted some of my playlist an...

Newbie

Some songs on my mobile version haven't been playing. It says they are playing and the time indicator will move to about five seconds or so and then just go back to the beginning even when that happe...

Joe

Community Legend

2443 Views

3 replies

0 likes

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iPhone - All my previously synced songs are not synced anymore except for 2

I had over 400 songs synced to a playlist on my iPhone, when I went to used it the other day they were all not synced except for 2 but they are all still synced on my MacBook Air. When I go into my phone and I'm on the playlist interface the big load...

Newbie

I had over 400 songs synced to a playlist on my iPhone, when I went to used it the other day they were all not synced except for 2 but they are all still synced on my MacBook Air. When I go into my p...

Joe

Community Legend

1032 Views

3 replies

0 likes

Other
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Version 1.0 - YIKES

This is one of those times I wish I hadn't had automatic updates on my iPhone turned on. While I was impressed with the overall appearance of the 1.0 update, the performance was the worst of any previous update, and I wish I could go back. Just to na...

Gig Goer

This is one of those times I wish I hadn't had automatic updates on my iPhone turned on. While I was impressed with the overall appearance of the 1.0 update, the performance was the worst of any prev...

Joe

Community Legend

1106 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

Queue does not work after new iOS update

Basically; I cannot queue any songs in my playlists on my iPhone 5S after your new update the other day.. I've looked for a new update in the App Store that could be the solution, but there is none. What do I do about this? One of the main reasons I ...

Newbie

Basically; I cannot queue any songs in my playlists on my iPhone 5S after your new update the other day..   I've looked for a new update in the App Store that could be the solution, but ther...

Joe

Community Legend

714 Views

2 replies

0 likes

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  • 2 replies
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Shuffle play is repeating the same songs again

I have a 400 song playlist that has 26 hours worth of music. I listened to it on two different occasions today for a total of 2 hours. I heard 2 songs repeat themselves. How is it that a 26 hour playlist is repeating songs within 2 hours? Shuffle pla...

Roadie

I have a 400 song playlist that has 26 hours worth of music. I listened to it on two different occasions today for a total of 2 hours. I heard 2 songs repeat themselves. How is it that a 26 hour play...

nonstopdigital

Roadie

1160 Views

2 replies

0 likes

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Design offline sync playlists issue?

Hi! I've an Spotify on Nexus 4 (Android) and on iPod Touch 5g. I use the iPod in my car mainly and notice since the new design a major change how the offline sync playlists are displayed. See image in attach. Android is nicly seperate between sync of...

Music Fan

Hi!   I've an Spotify on Nexus 4 (Android) and on iPod Touch 5g. I use the iPod in my car mainly and notice since the new design a major change how the offline sync playlists are displayed...

745 Views

0 replies

1 likes

Android
ipod
Playlists
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New Ranking System Needed

I enjoyed the old system of starring songs and now that seems to be gone. In a perfect world I'd like 3 options I could give a song. The symbols are irrelevant but an example could be faces. Smiley Face - I liked the song (easy way to find all the tr...

Newbie

I enjoyed the old system of starring songs and now that seems to be gone.    In a perfect world I'd like 3 options I could give a song. The symbols are irrelevant but an example could b...

dinomight

Spotify Star

548 Views

1 replies

0 likes

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  • 1 replies
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syncing issues - iPhone and desktop app

How come the songs i play on my iPhone don't sync to my "history" on the desktop app? Similarly, songs I add to my queue from my iPhone are not showing up in my queue...

Casual Listener

How come the songs i play on my iPhone don't sync to my "history" on the desktop app?     Similarly, songs I add to my queue from my iPhone are not showing up in my queue...

robzim737

Community Legend

483 Views

1 replies

0 likes

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  • 1 replies
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iPhone vs. computer

Is there any way to keep playlists on my computer but not have them sync automatically to my phone? It takes up too much space and I don't know how to delete playlists/songs without them deleting from my phone automatically. thanks

Newbie

Is there any way to keep playlists on my computer but not have them sync automatically to my phone? It takes up too much space and I don't know how to delete playlists/songs without them deleting f...

robzim737

Community Legend

691 Views

1 replies

0 likes

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  • 1 replies
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Solved!! New design

Hi, I recently updated Spotify on my iPhone to the newest version (black design), but I do not see how I can access the "Your Music" option that were shown in the advertising video. Am I missing something? or is it still in roll-out? Thanks.

Roadie

Hi, I recently updated Spotify on my iPhone to the newest version (black design), but I do not see how I can access the "Your Music" option that were shown in the advertising video. Am I missing some...

Rodneysanchez

Newbie

908 Views

2 replies

0 likes

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Solved!! When do I get acces to Your Music

Hi! I've filled out the form for Your Music a few days ago, but it won't appear. What am I doing wrong? Felix

Casual Listener

Hi!   I've filled out the form for Your Music a few days ago, but it won't appear. What am I doing wrong?     Felix

Felix5

Casual Listener

1458 Views

6 replies

0 likes

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Slow offline song play

Has anyone else noticved that since the v1.0.0 update that Spotify is extremely slow and unresponsive? I have an iPhone 5 that is fully up to date with 10GB of space free and I often listen to my offline music (playlists etc) and since the update it ...

Casual Listener

Has anyone else noticved that since the v1.0.0 update that Spotify is extremely slow and unresponsive?    I have an iPhone 5 that is fully up to date with 10GB of space free and I often...

IB-Puffin

Gig Goer

639 Views

1 replies

0 likes

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  • 1 replies
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New iOS App Suggestions

Please increase the size of the (...) button and next or previous track buttons. It is to hard to hit them now, especially with a lifeproof on the phone. Also if you could bring back the ability to just hit the album art to bring up the options to st...

Regular

Please increase the size of the (...) button and next or previous track buttons. It is to hard to hit them now, especially with a lifeproof on the phone. Also if you could bring back the ability to j...

IB-Puffin

Gig Goer

557 Views

1 replies

1 likes

  • 557 Views
  • 1 replies
  • 1 likes

Latest Spotify Update Makes Spotify Incredible Slow/Prone to Crashing

I, as I always have, update my Spotify app on my iPod with regularity. And while the new Spotify is nice to look at, it is incredibly slow. The baseline is still the same, the only change is the UPDATE. I press buttons (next song, setting, playlist, ...

Casual Listener

I, as I always have, update my Spotify app on my iPod with regularity.  And while the new Spotify is nice to look at, it is incredibly slow.   The baseline is still the same, the only c...

Groffia

Casual Listener

997 Views

4 replies

3 likes

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  • 4 replies
  • 3 likes