Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44141 Views

44 replies

10 likes

  • 44141 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109819 Views

116 replies

13 likes

Other
  • 109819 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1688 Views

0 replies

0 likes

iOS
  • 1688 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302198 Views

62 replies

16 likes

  • 302198 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128123 Views

19 replies

38 likes

  • 128123 Views
  • 19 replies
  • 38 likes

iOS 7.1, iPhone 5S

Hello guys, i have extreme performance issues in locked screen mode while playing music. Skipping to next or previous track is lagging heavily in 4G or WIFI. Maybe someone has the same issue? Best regards

Casual Listener

Hello guys,   i have extreme performance issues in locked screen mode while playing music. Skipping to next or previous track is lagging heavily in 4G or WIFI. Maybe someone has the same iss...

sttevehere

Roadie

858 Views

2 replies

0 likes

  • 858 Views
  • 2 replies
  • 0 likes

Using lock screen control causes app unresponsiveness

Version: 1.0.0.3251 Device: iPod Touch 5 There seems to be a correlation between using the lock screen player controls and the app becoming slow, unresponsive, and ultimately crashing.

Casual Listener

Version: 1.0.0.3251 Device: iPod Touch 5   There seems to be a correlation between using the lock screen player controls and the app becoming slow, unresponsive, and ultimately crashing.

461 Views

0 replies

0 likes

  • 461 Views
  • 0 replies
  • 0 likes

Grey on Black...Seriously???

The grey type on a black background is extremely difficult to read...impossible if there's any glare at all on the screen....and even in the best of circumstances the toolbars are hard to see How about giving us the option to choose a color scheme......

Regular

The grey type on a black background is extremely difficult to read...impossible if there's any glare at all on the screen....and even in the best of circumstances the toolbars are hard to see &nbsp...

744 Views

0 replies

4 likes

  • 744 Views
  • 0 replies
  • 4 likes

Need Separate Stream Quality Setting

There should be separate settings for playback quality on Wifi vs. Cellular.

Regular

There should be separate settings for playback quality on Wifi vs. Cellular.

Joe

Community Legend

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Latest update app

While connected to USB, the app will play 1 song then it either stops or simply scans through the next songs never playing more than a few seconds. It is driving me nuts. About to cancel my subscription

Casual Listener

While connected to USB, the app will play 1 song then it either stops or simply scans through the next songs never playing more than a few seconds. It is driving me nuts. About to cancel my subscript...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

Question about local files.

Why have a bunch of random tracks suddenly appeared in my local files on ipad and iphone. I have not set either device up to sync yet the tracks have just appeared. 8 on my ipad and 3 on my iphone.

Newbie

Why have a bunch of random tracks suddenly appeared in my local files on ipad and iphone. I have not set either device up to sync yet the tracks have just appeared. 8 on my ipad and 3 on my iphone.&n...

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
  • 0 likes

spotify isnt letting me make playlists available offline

I subscribed to spotify premium so I could listen to my music on the go, but now MY SPOTIFY WONT ALLOW ME TO MAKE PLAYLISTS AVAILABLE OFFLINE. It is extremely frustrating, i also hate the new update for ios. What was wrong with the old layout that wa...

Casual Listener

I subscribed to spotify premium so I could listen to my music on the go, but now MY SPOTIFY WONT ALLOW ME TO MAKE PLAYLISTS AVAILABLE OFFLINE. It is extremely frustrating, i also hate the new update ...

WoodyJnr

Casual Listener

1505 Views

5 replies

0 likes

  • 1505 Views
  • 5 replies
  • 0 likes

Offline function Your Music

Hi all, I set my old starred playlist to offline availabilty so songs would automatically be downloaded. How can I use this function with the new Your Music system? How can I make the songs I add/star easily available offline? This drives me crazy, h...

Newbie

Hi all,   I set my old starred playlist to offline availabilty so  songs would automatically be downloaded. How can I use this function with the new Your Music system? How can I make th...

pablofabianbm

Music Fan

1579 Views

4 replies

2 likes

  • 1579 Views
  • 4 replies
  • 2 likes

Delete the current song in a long playlist but can't find it (iOS)

I want to delete a song that I am currently listening out of a very looong playlist (on my iPhone). I can't find the song on the playlist where I could delete it. Ideally I could "jump" to the right location where the song is playing and just wipe to...

Casual Listener

I want to delete a song that I am currently listening out of a very looong playlist (on my iPhone). I can't find the song on the playlist where I could delete it. Ideally I could "jump" to the right ...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

spotify crashes on logon after newest update on my ipad2

The old one interface of spotify was nice, with plenty of posibilities. New one on Ipad looks same as on iphone but slightly bigger. But real problem it is useless, as crashes on logon no matter by the way I log- facebook or login. What is annoing al...

Casual Listener

The old one interface of spotify was nice, with plenty of posibilities. New one on Ipad looks same as on iphone but slightly bigger. But real problem it is useless, as crashes on logon no matter by t...

fixpol

Casual Listener

744 Views

5 replies

0 likes

  • 744 Views
  • 5 replies
  • 0 likes

Lock screen problem for latest version of Spotify with ios

With the latest version of Spotify (1.0.0.3251) with ios 7.0.4 in lock screen mode the track listing does not tally with the track playing and there is a lag. Is this a bug ?

Music Fan

With the latest version of Spotify (1.0.0.3251) with ios 7.0.4  in lock screen mode the track listing does not tally with the track playing and  there is a lag.  Is this a bug ?

Transbrak

Gig Goer

694 Views

1 replies

0 likes

  • 694 Views
  • 1 replies
  • 0 likes

Solved!! Cant select what songs i want to listen.

Well... that's the main problem... i ve got an iPhone 5, and ive got the premium account, but nevertheless, i Can't choose the song i want, I just can Listen Random mode.. what can i do?

Gig Goer

Well... that's the main problem... i ve got an iPhone 5, and ive got the premium account, but nevertheless, i Can't choose the song i want, I just can Listen Random mode.. 😞   what can i do?

mohammadumair

Newbie

1666 Views

8 replies

0 likes

  • 1666 Views
  • 8 replies
  • 0 likes

New Spotify Design Problem

Have you noticed with the new update in 'your music' specifically in 'songs' (which i imported from my main playlist) are not sorted into alphabetical order of the songs. Instead they are sorted into album alphabetical order. Is it just me? Is there ...

Newbie

Have you noticed with the new update in 'your music' specifically in 'songs'  (which i imported from my main playlist) are not sorted into alphabetical order of the songs. Instead they are sorte...

robzim737

Community Legend

619 Views

1 replies

0 likes

  • 619 Views
  • 1 replies
  • 0 likes

Cannot change Push Notification Settings

Toggling any option in push notifications to off does not save. When I leave and return to the push settings page in the app the previously disabled push notification type is enabled again.

Music Fan

Toggling any option in push notifications to off does not save. When I leave and return to the push settings page in the app the previously disabled push notification type is enabled again.

robzim737

Community Legend

1088 Views

5 replies

0 likes

  • 1088 Views
  • 5 replies
  • 0 likes

New spotify paint it black update issues

Ever since Spotify has updated to the new black layout, it crashes constantly, I doesn't how the correct song or information Half the time, is very laggy and has trouble skipping songs, before the update spotify worked fine. I have a iphone 4 with th...

Newbie

Ever since Spotify has updated to the new black layout, it crashes constantly, I doesn't how the correct song or information Half the time, is very laggy and has trouble skipping songs, before the up...

Joe

Community Legend

2312 Views

5 replies

4 likes

  • 2312 Views
  • 5 replies
  • 4 likes

Frequent login reset

Spotify is requiring that login frequently - almost once every 24 hours on my iPhone (iOS5; current version of Spotify app). I have a premium account and the login requests sometimes come when I am not able to connect to the internet (ie: on the subw...

Newbie

Spotify is requiring that login frequently - almost once every 24 hours on my iPhone (iOS5; current version of Spotify app).   I have a premium account and the login requests sometimes come ...

bigbartyeah

Regular

1988 Views

13 replies

0 likes

  • 1988 Views
  • 13 replies
  • 0 likes

New version for IPOD 4: MASTER DISASTER . PLEAS HELP!

Dear friends of music, I cant believe the new app for Ipod. I will be very short. Im a premium user and I think Spotify has to find a fix to this proble. 1. UNBELIEVABLE SLOW. (have to wait a few secs. to see the ball of song time). Every time I chan...

Newbie

Dear friends of music,   I cant believe the new app for Ipod. I will be very short. Im a premium user and I think Spotify has to find a fix to this proble.   1. UNBELIEVABLE SLOW. (...

483 Views

0 replies

0 likes

  • 483 Views
  • 0 replies
  • 0 likes

Horrible update 1.0.0.

Guys, I love your app but since the latest update for IOS (Iphone 5s) Spotify simply sucks. Massive delays, skipping tracks backwards isn't possible, massive delays when touching any button, etc. Is it possible to downgrade until you've fixed all the...

Regular

Guys, I love your app but since the latest update for IOS (Iphone 5s) Spotify simply sucks. Massive delays, skipping tracks backwards isn't possible, massive delays when touching any button, etc. &...

Goodman

Spotify Legend

2069 Views

3 replies

7 likes

  • 2069 Views
  • 3 replies
  • 7 likes

The new Spotify iOS app is buggy and broken [Possible fixed?]

Update: There was a new update yesterday (2014-04-06) which seems to have fixed it for me, and seems to be why it's started working for two people after a reinstall. Hopefully this is the end of the story, and thanks Spotify for reacting quickly to t...

Visitor

Update: There was a new update yesterday (2014-04-06) which seems to have fixed it for me, and seems to be why it's started working for two people after a reinstall. Hopefully this is the end of the ...

jt77

Music Fan

8525 Views

21 replies

18 likes

  • 8525 Views
  • 21 replies
  • 18 likes

Thoughts on new 1.0 iPhone release??

I like the design of the new iPhone 1.0 version, in terms of visual appeal, but find it harder to use. I am really missing the ability to click on a song to bring up the song menu (Add to Playlist, Star, etc.). Making this menu accessible only via th...

Regular

I like the design of the new iPhone 1.0 version, in terms of visual appeal, but find it harder to use.  I am really missing the ability to click on a song to bring up the song menu (Add to Playl...

jt77

Music Fan

3102 Views

14 replies

3 likes

  • 3102 Views
  • 14 replies
  • 3 likes