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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 29807 Views
  • 13 replies
  • 35 likes
  • 29807 Views
  • 13 replies
  • 35 likes

Playlist will not become available offline (iphone)

Hey all- I am new to spotify and I am trying to "download" a playlist to play offline. I went to the playlist and put the slider to make available offline and the songs will not download to play offline. What should I do? Thanks for the help, Connor

  • Casual Listener
  • Hey all-   I am new to spotify and I am trying to "download" a playlist to play offline. I went to the playlist and put the slider to make available offline and the songs will not download t...
  • Peter__
  • Community Legend
  • 478 Views
  • 3 replies
  • 0 likes
  • 478 Views
  • 3 replies
  • 0 likes

Solved!! Premium not recognized on iPhone

Hello. Like many people, I'm having difficulty getting Spotify to recognize my account as premium on iPhone 5. The responses that I have seen recommend logging out and back yet, which I have done. Other responses indicated conflicts with the person's...

  • Newbie
  • Hello. Like many people, I'm having difficulty getting Spotify to recognize my account as premium on iPhone 5. The responses that I have seen recommend logging out and back yet, which I have done. Ot...
  • Joe
  • Community Legend
  • 1118 Views
  • 8 replies
  • 0 likes
  • 1118 Views
  • 8 replies
  • 0 likes

Switching premium email account

So I would like to switch my premium account over to a new email however I forgot my old account information. - one May say just log into the joined email account and reset the password that way, however that account was deactivatedHELP

  • Newbie
  • So I would like to switch my premium account over to a new email however I forgot my old account information. - one May say just log into the joined email account and reset the password that way, h...
  • Joe
  • Community Legend
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Solved!! Offline mode

Does Spotify app always default to streaming unless offline mode is selected? If you have requested songs to be made available for offline mode would the app still try and stream the songs unless offilne mode was selected? couldnt find answers in FAQ...

  • Regular
  • Does Spotify app always default to streaming unless offline mode is selected?   If you have requested songs to be made available for offline mode would the app still try and stream the songs u...
  • Joe
  • Community Legend
  • 4014 Views
  • 10 replies
  • 1 likes
  • 4014 Views
  • 10 replies
  • 1 likes

App crashes after changing facebook password

Just a heads up. For the past day or two, Spotify has crashed as soon as I open it. Finally realized that what happened was I changed my Facebook password. The app could probably handle this better.

  • Newbie
  • Just a heads up.   For the past day or two, Spotify has crashed as soon as I open it. Finally realized that what happened was I changed my Facebook password. The app could probably handle th...
  • Peter__
  • Community Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Solved!! Music stops while streaming on my iPhone 5 (while running using Runkeeper)

Using the latest iOS and the latest Spotify (0.9.2.7), I'm having trouble while running (using the latest Runkeeper). The trouble started after upgrading Spotify. Seems like there is some trouble handling 3G/4G base stations. The area I'm running the...

  • Newbie
  • Using the latest iOS and the latest Spotify (0.9.2.7), I'm having trouble while running (using the latest Runkeeper). The trouble started after upgrading Spotify. Seems like there is some trouble han...
  • DEfUsTiONteLe
  • Regular
  • 2338 Views
  • 5 replies
  • 0 likes
  • 2338 Views
  • 5 replies
  • 0 likes

Why does the Spotify iPad app require iOS 6?

Hi I logged in to Spotify and saw the ad for the iPad app. I tried to install the app, only to find that it won't install/run on my 1st gen iPad with iOS5. Why the restriction? I can't install a newer OS and I'm certainly not going to buy a new iPad ...

  • Regular
  • Hi   I logged in to Spotify and saw the ad for the iPad app. I tried to install the app, only to find that it won't install/run on my 1st gen iPad with iOS5.   Why the res...
  • Peter__
  • Community Legend
  • 540 Views
  • 1 replies
  • 0 likes
  • 540 Views
  • 1 replies
  • 0 likes

Recognizing songs within a playlist

I have a playlist with Malher 10 symphonies. The problem is that all the movements are listed consecutively, and I can't find the way to know where each symphony starts or to which symphony belongs a particular track. The problem is that all the trac...

  • Newbie
  • I have a playlist with Malher 10 symphonies. The problem is that all the movements are listed consecutively, and I can't find the way to know where each symphony starts or to which symphony belongs a...
  • Goodman
  • Spotify Legend
  • 299 Views
  • 1 replies
  • 1 likes
  • 299 Views
  • 1 replies
  • 1 likes

Solved!! Can't follow on iOS

Can't follow artists and playlists on iOS. I can tap on the follow button, but if I go to the "Me" screen to access the list of who I'm following, the app just hangs. The count also does not change when I follow somebody. Currently, the count is stuc...

  • Regular
  • Can't follow artists and playlists on iOS. I can tap on the follow button, but if I go to the "Me" screen to access the list of who I'm following, the app just hangs. The count also does not change w...
  • EvilRob
  • Regular
  • 5683 Views
  • 12 replies
  • 0 likes
  • 5683 Views
  • 12 replies
  • 0 likes

iPhone 5 not showing up in Devices

My iPhone 5 no longer shows up in the desktop sidebar under "Devices," so I can no longer sync my local files. I have Spotify Premium and have tried all the combinations of logging out/in, reinstalling, restarting, running as an admin, checking my fi...

  • Newbie
  • My iPhone 5 no longer shows up in the desktop sidebar under "Devices," so I can no longer sync my local files. I have Spotify Premium and have tried all the combinations of logging out/in, reinstalli...
  • Joe
  • Community Legend
  • 534 Views
  • 1 replies
  • 0 likes
  • 534 Views
  • 1 replies
  • 0 likes

Can't play tracks

I am a spotify premium user and I can always search individual tracks but now it only gives me artists and albums and won't let me click on tracks. Help!!!!

  • Casual Listener
  • I am a spotify premium user and I can always search individual tracks but now it only gives me artists and albums and won't let me click on tracks. Help!!!!
  • user-removed
  • Not applicable
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Spotify App for iOS4 in UK

I had to reinstall Spotify app on Iphone 3G running IOS 4.2.1 (8C148). After much going round in crcles I reached a point where it said that the App for IOS4 is not available on the App Store in the UK. It was working happily last week. How do I rein...

  • Casual Listener
  • I had to reinstall Spotify app on Iphone 3G running IOS 4.2.1 (8C148). After much going round in crcles I reached a point where it said that the App for IOS4 is not available on the App Store in the ...
  • EricaP
  • Casual Listener
  • 1801 Views
  • 4 replies
  • 0 likes
  • 1801 Views
  • 4 replies
  • 0 likes

IPod touch 3rd generation won't play offline playlists

I have the iOS 4 version on my ipod could this be why? Was thinking of upgrading to a 4th generation touch but not sure if I will encounter the same problem. I only upgraded to premium so that I could listen to the playlists offline when I go to the ...

  • Newbie
  • I have the iOS 4 version on my ipod could this be why? Was thinking of upgrading to a 4th generation touch but not sure if I will encounter the same problem. I only upgraded to premium so that I coul...
  • Peter__
  • Community Legend
  • 417 Views
  • 1 replies
  • 0 likes
  • 417 Views
  • 1 replies
  • 0 likes

MOVISTAR and SPOTIFY PREMIUM

Hi, I have contracted the premium service with movistar saving 4€ but when I log in in my iphone 5 with my spoty account it doesn't reconigce the prmium service. I have updated the IOs7, I have downloaded the app again but the iphone doesn't reconigc...

  • Casual Listener
  • Hi,   I have contracted the premium service with movistar saving 4€ but when I  log in in my iphone 5 with my spoty account it doesn't reconigce the prmium service. I have updated the I...
  • bbramerino
  • Casual Listener
  • 749 Views
  • 6 replies
  • 0 likes
  • 749 Views
  • 6 replies
  • 0 likes

Related artists not showing

This feature was working fine yesterday on my ipad air but today no matter on how big the artist is (try abba) it still does bring up any related artists.Can anyone help? I have not done anything to my ipad no updates etcThanks in advance it's doing ...

  • Casual Listener
  • This feature was working fine yesterday on my ipad air but today no matter on how big the artist is (try abba) it still does bring up any related artists. Can anyone help? I have not done anything...
  • robzim737
  • Community Legend
  • 796 Views
  • 8 replies
  • 3 likes
  • 796 Views
  • 8 replies
  • 3 likes

35 mb to 75 mb and then 135 mb. spotify file size becomes larger without sync offline.why?

when i first install spotify. it s about 38 mb onmy iphone. and when i listen some music it s 75 mb. now it s 135 mb. i dont sync offline music? why does it become larger? will it always go up ? i have only 16 gb version of iphone

  • Casual Listener
  • when i first install spotify. it s about 38 mb onmy iphone. and when i listen some music it s 75 mb. now it s 135 mb. i dont sync offline music? why does it become larger? will it always go u...
  • johnstr
  • Regular
  • 1540 Views
  • 2 replies
  • 0 likes
  • 1540 Views
  • 2 replies
  • 0 likes

[3GS] Spotify hangs/crashes when going to 'collection'

Hi all, Spotify hangs and eventually crashes after a while when going to 'collection' on my iphone 3GS. Hence, I cannot go to my saved playlists anymore (which are stored offline for use in my car). On my iphone 4s this does not occur. Already tried ...

  • Casual Listener
  • Hi all,   Spotify hangs and eventually crashes after a while when going to 'collection' on my iphone 3GS. Hence, I cannot go to my saved playlists anymore (which are stored offline for use...
  • Peter__
  • Community Legend
  • 517 Views
  • 5 replies
  • 0 likes
  • 517 Views
  • 5 replies
  • 0 likes

Spotify Playlists

On the desktop if you go to [ browse -> browse music ] then there will be these options for 'featured', 'new releases', 'top lists', etc. and I was wondering where that option is on mobile device? It used to be available and it seems to have disappea...

  • Newbie
  • On the desktop if you go to [ browse -> browse music ] then there will be these options for 'featured', 'new releases', 'top lists', etc. and I was wondering where that option is on mobile device?...
  • Peter__
  • Community Legend
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Problema con cuenta premium

buenas noches tengo un problema , antes tenia la version gratuita y la actualice a la premiun , pero en mi celular sigo sin porder adelantar una cancion me sigue diciendo que , solo es posible dentro de 1hrs , solo se pueden adelantar 6 cada hora , p...

  • Newbie
  • buenas noches   tengo un problema , antes tenia la version gratuita y la actualice a la premiun , pero en mi celular  sigo sin porder adelantar una cancion me sigue diciendo que , solo ...
  • Peter__
  • Community Legend
  • 413 Views
  • 3 replies
  • 0 likes
  • 413 Views
  • 3 replies
  • 0 likes

3G Buffering Question

Info:-We both have iPhone 5s. Hers is on iOS 6.1.3 and mine is on 6.1.2.-We always use the latest version of Spotify (0.6.3.16 as of today)-We use "normal" bitrate-We have Sprint so we're 95% using 3G So my fiance has been dealing with excessive buff...

  • Casual Listener
  • Info: -We both have iPhone 5s. Hers is on iOS 6.1.3 and mine is on 6.1.2. -We always use the latest version of Spotify (0.6.3.16 as of today) -We use "normal" bitrate -We have Sprint so we're 95%...
  • johnstr
  • Regular
  • 1889 Views
  • 5 replies
  • 0 likes
  • 1889 Views
  • 5 replies
  • 0 likes