Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
233085 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114642 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443434 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304084 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I'm a premium user and have accumulated many "starred" tracks, but it does not appear I can add to that list. Has "my music" replaced the "starred" list? Is there a way to copy the entire "starred" list to "my music?"
I'm a premium user and have accumulated many "starred" tracks, but it does not appear I can add to that list. Has "my music" replaced the "starred" list? Is there a way to copy the entire "starred" ...
Casual Listener
1624 Views
3 replies
0 likes
Wow ! The new update has got the download sharks at websites like C-Net whipped into a frenzy they have got loads of old spotify versions to give away for "Free", and don't foget all the malware they will send down with the old version of spotify, th...
Wow ! The new update has got the download sharks at websites like C-Net whipped into a frenzy they have got loads of old spotify versions to give away for "Free", and don't foget all the malware...
547 Views
0 replies
0 likes
I recently upgraded to the new version of spotify on iOS and it seems that the volume limiter has been set lower than in previous versions? I find myself having to listen to songs on full volume which would previously have been loud enough on 3/4 ful...
I recently upgraded to the new version of spotify on iOS and it seems that the volume limiter has been set lower than in previous versions? I find myself having to listen to songs on full volume whic...
1036 Views
0 replies
1 likes
Spotify, Before the big update ALL was fine. Now It's NOT!!!! All of the familys iPhones are freezing. Not only that the update isn't driver friendly. It's hard to see which albums you have downloaded because the green icon is much smaller now. Would...
Spotify, Before the big update ALL was fine. Now It's NOT!!!! All of the familys iPhones are freezing. Not only that the update isn't driver friendly. It's ha...
642 Views
0 replies
0 likes
Last night I wanted to start a playlist for a party I'm throwing. Everytime I search for a song I get "an Error occurred - try again". When I try to add tracks from previous playlist to the new one, I get "track is unavailable". The tracks from old p...
Last night I wanted to start a playlist for a party I'm throwing. Everytime I search for a song I get "an Error occurred - try again". When I try to add tracks from previous playlist to the new one,...
Casual Listener
684 Views
3 replies
0 likes
Hi I'm new to spotify, just downloaded on iPhone but can't pick an individual song to play, only git shuffle option
Hi I'm new to spotify, just downloaded on iPhone but can't pick an individual song to play, only git shuffle option
Community Legend
698 Views
3 replies
0 likes
i had spotify on my other iphone, now i got it on my new iphone... all my playlists came up but when i try and select the "play in offline" they will not start to sync.... whats the problem????????????
i had spotify on my other iphone, now i got it on my new iphone... all my playlists came up but when i try and select the "play in offline" they will not start to sync.... whats the problem??????????...
Newbie
1315 Views
2 replies
0 likes
First problem with the app on my iphone 5 is that it starts to synch then for no know reason stops, so I have a half full playlist of downloaded songs and half online only. The only way to get this to kick off again is to restart my phone. Really irr...
First problem with the app on my iphone 5 is that it starts to synch then for no know reason stops, so I have a half full playlist of downloaded songs and half online only. The only way to get this t...
Casual Listener
890 Views
1 replies
0 likes
I like this new design, but there are some major changes that I dislike. MAIN: Man is this new app SLOWWWWWWWWW. I hate trying to switch tracks. Simply going the next song may make it crash on my 4S or 5S. This is ridiculous. There are tons of bugs i...
I like this new design, but there are some major changes that I dislike. MAIN: Man is this new app SLOWWWWWWWWW. I hate trying to switch tracks. Simply going the next son...
Newbie
1249 Views
5 replies
8 likes
I have over 4,000 local songs synced to Spotify desktop, and now I am syncing them to my iPod. Will this take up my disk space on my ipod?
I have over 4,000 local songs synced to Spotify desktop, and now I am syncing them to my iPod. Will this take up my disk space on my ipod?
Gig Goer
2478 Views
1 replies
0 likes
Is it too much to ask for an apology for not testing your new app at all?
Is it too much to ask for an apology for not testing your new app at all?
Roadie
1526 Views
5 replies
3 likes
I have 1.3 GB available and I am connected to a strong WiFi signal. Help?
I have 1.3 GB available and I am connected to a strong WiFi signal. Help?
368 Views
0 replies
0 likes
My scenario: I play music on my iPad. Walk out the door insert my earbud into my iPhone. Hit play at the song I want to listen to. My iPad then plays the song i selected on my iPhone. Feature or bug? Both devices are on the same network, both running...
My scenario: I play music on my iPad. Walk out the door insert my earbud into my iPhone. Hit play at the song I want to listen to. My iPad then plays the song i selected on my iPhone....
Casual Listener
1234 Views
5 replies
0 likes
HiI changed my email and password on the desktop and now the iPhone app keeps crashing. I start the app it tells me the user name and password is incorrect and tells me to log in with new user name or install but I can't click on "ok" and it then cra...
Hi I changed my email and password on the desktop and now the iPhone app keeps crashing. I start the app it tells me the user name and password is incorrect and tells me to log in with new user na...
Casual Listener
609 Views
2 replies
0 likes
I have a 5th gen IPOD and am a Spotify Premium member. Ever since the new Spotify UI was launched a week or so ago, I have a problem. When I am offline, I can't see the desriptions of my playlists. The playlists/music are there on the IPOD, in fact S...
I have a 5th gen IPOD and am a Spotify Premium member. Ever since the new Spotify UI was launched a week or so ago, I have a problem. When I am offline, I can't see the desriptions of my playlists. T...
638 Views
0 replies
0 likes
Hello guys, i have extreme performance issues in locked screen mode while playing music. Skipping to next or previous track is lagging heavily in 4G or WIFI. Maybe someone has the same issue? Best regards
Hello guys, i have extreme performance issues in locked screen mode while playing music. Skipping to next or previous track is lagging heavily in 4G or WIFI. Maybe someone has the same iss...
Roadie
866 Views
2 replies
0 likes
Version: 1.0.0.3251 Device: iPod Touch 5 There seems to be a correlation between using the lock screen player controls and the app becoming slow, unresponsive, and ultimately crashing.
Version: 1.0.0.3251 Device: iPod Touch 5 There seems to be a correlation between using the lock screen player controls and the app becoming slow, unresponsive, and ultimately crashing.
463 Views
0 replies
0 likes
The grey type on a black background is extremely difficult to read...impossible if there's any glare at all on the screen....and even in the best of circumstances the toolbars are hard to see How about giving us the option to choose a color scheme......
The grey type on a black background is extremely difficult to read...impossible if there's any glare at all on the screen....and even in the best of circumstances the toolbars are hard to see  ...
756 Views
0 replies
4 likes
There should be separate settings for playback quality on Wifi vs. Cellular.
There should be separate settings for playback quality on Wifi vs. Cellular.
Community Legend
484 Views
1 replies
0 likes
While connected to USB, the app will play 1 song then it either stops or simply scans through the next songs never playing more than a few seconds. It is driving me nuts. About to cancel my subscription
While connected to USB, the app will play 1 song then it either stops or simply scans through the next songs never playing more than a few seconds. It is driving me nuts. About to cancel my subscript...
309 Views
0 replies
0 likes
