Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243111 Views

27 replies

5 likes

  • 243111 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126670 Views

119 replies

13 likes

Other
  • 126670 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3044 Views

0 replies

0 likes

iOS
  • 3044 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308113 Views

62 replies

16 likes

  • 308113 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132265 Views

19 replies

38 likes

  • 132265 Views
  • 19 replies
  • 38 likes

Don't bother contacting Spotify customer Service. What a joke.

I sent Customer Service a message about the new app. I got a canned response back asking me to delete the app and reinstall. They didn't even bother having a real person read my problem because in my original message I stated I already did this. What...

Gig Goer

I sent Customer Service a message about the new app. I got a canned response back asking me to delete the app and reinstall.  They didn't even bother having a real person read my problem beca...

CheapTrick1977

Regular

1806 Views

4 replies

0 likes

  • 1806 Views
  • 4 replies
  • 0 likes

Album view in Your Music

It would be great if the ios version has a sorting option to arrange the albums in alphabetical order sorted by artist. The current list makes it hard to navigate. I use the album view a lot because only this view shows me which albums are locally sa...

Music Fan

It would be great if the ios version has a sorting option to arrange the albums in alphabetical order sorted by artist. The current list makes it hard to navigate. I use the album view a lot because ...

539 Views

0 replies

1 likes

  • 539 Views
  • 0 replies
  • 1 likes

Why is there a search error

One night I was searching stuff and it said there was an error. It has been four days after it happened and it still says there is a search error. It also dosent load songs on my playlist or on other playlists. I tried deleting the app and reinstalli...

Regular

One night I was searching stuff and it said there was an error. It has been four days after it happened and it still says there is a search error. It also dosent load songs on my playlist or on other...

Lancer

Regular

1754 Views

2 replies

0 likes

  • 1754 Views
  • 2 replies
  • 0 likes

Alphabetize Spotify Friends

I use Spotify quite a bit, and much of that use is sharing with individuals whom I know would like to hear more music. I can't figure out for the life of me why they aren't alphabetized in the system...? Even when I touch the letter on the left, it s...

Casual Listener

I use Spotify quite a bit, and much of that use is sharing with individuals whom I know would like to hear more music.  I can't figure out for the life of me why they aren't alphabetized in the ...

kbrooksc

Community Legend

841 Views

1 replies

0 likes

  • 841 Views
  • 1 replies
  • 0 likes

IOS Newest Version - Annoying Changes to Playback in Newest Version 1.0.0.3251

I love the new look and feel, however, there are a few changes I think Spotify should bring BACK in the newest iOS version: 1. When you maximize the current song being played to full screen -- They have made it more difficult to perform actions while...

Casual Listener

I love the new look and feel, however, there are a few changes I think Spotify should bring BACK in the newest iOS version:   1.  When you maximize the current song being played to full...

ashaw953

Regular

1982 Views

5 replies

2 likes

  • 1982 Views
  • 5 replies
  • 2 likes

New IOs Changes - Not a fan

Hi Spotify, I recently upgraded my iOs Spotify app and I have to say I'm not a fan of the new menu choices. Before the update, with one tap of a finger I could select more from that artist, listen to the album, hit random, and (my favorite) Star a so...

Newbie

Hi Spotify,   I recently upgraded my iOs Spotify app and I have to say I'm not a fan of the new menu choices.  Before the update, with one tap of a finger I could select more from that ...

470 Views

0 replies

0 likes

  • 470 Views
  • 0 replies
  • 0 likes

iPhone App Crashes Accessing "Your Music"

Description When I open the Spotify app on my iPhone, I view the menu and select "Your Music" and Spotify crashes (as near as I can tell), and I have to select it again from the home screen. Even after clearing Safari cache/cookies, uninstalling, res...

Newbie

Description When I open the Spotify app on my iPhone, I view the menu and select "Your Music" and Spotify crashes (as near as I can tell), and I have to select it again from the home screen.  ...

513 Views

0 replies

0 likes

  • 513 Views
  • 0 replies
  • 0 likes

Filter or search functionality in "Your Music" on iOS 7?

Hello everybody, I'm just trying to find out how to use the "Your Music" collection so it works best for me. With the old Spotify I just put all great songs I stumbled upon in my star list. Now I'd just "save" the songs within my "Your Music" collect...

Newbie

Hello everybody,   I'm just trying to find out how to use the "Your Music" collection so it works best for me. With the old Spotify I just put all great songs I stumbled upon in my star list...

548 Views

0 replies

2 likes

  • 548 Views
  • 0 replies
  • 2 likes

Local Files can't sync, pending

my local files on my mac does not sync to my iphone 5 ios 7.1 running the "spotify music" app v 1.0.0 it's just say "pending" and nothing happens! can someone please help!? (they worked fine before i updated to "spotify music" and they are all .mp3 f...

Casual Listener

my local files on my mac does not sync to my iphone 5 ios 7.1 running the "spotify music" app v 1.0.0 it's just say "pending" and nothing happens! can someone please help!?   (they worke...

Rafael

Spotify Legend

1925 Views

1 replies

0 likes

  • 1925 Views
  • 1 replies
  • 0 likes

Queuing issues in the new design

Anyone else experiencing issues with queuing songs in the new iPhone app? For me it's like a 50/50 chance at the moment that the track i queue plays, and if it doesn't, sometimes it just pops up like 3 tracks later? It's getting very annoying.

Newbie

Anyone else experiencing issues with queuing songs in the new iPhone app? For me it's like a 50/50 chance at the moment that the track i queue plays, and if it doesn't, sometimes it just pops up like...

457 Views

0 replies

0 likes

  • 457 Views
  • 0 replies
  • 0 likes

Very annoying (and possibly major) bugs

Using the latest version of Spotify (Free) on an iPhone 4 with iOS 7.1. There are a couple of annoying bugs that I can reproduce without fail everytime. The first bug has to do with shuffling. Every couple of songs or so, if I hear a song I don't lik...

Roadie

Using the latest version of Spotify (Free) on an iPhone 4 with iOS 7.1. There are a couple of annoying bugs that I can reproduce without fail everytime.    The first bug has to do with ...

user-removed

Not applicable

1458 Views

3 replies

0 likes

  • 1458 Views
  • 3 replies
  • 0 likes

Too buggy to use

I have been using Spotify on my Iphone 4 for a couple of years. It worked fine until the latest update. Here are some of the problems: - Changing songs takes 5-10 seconds. Meanwhile, everything freezes in the app. - Queing songs takes 5-10 seconds. M...

Newbie

I have been using Spotify on my Iphone 4 for a couple of years. It worked fine until the latest update. Here are some of the problems:   - Changing songs takes 5-10 seconds. Meanwhile, every...

574 Views

0 replies

0 likes

  • 574 Views
  • 0 replies
  • 0 likes

Spotify is unsyncing my local files on its own

I am using in Iphone with the latest version of IOS and Spotify: I have my playlist set to available offline and my local files were just synced last night. Today, I connected my phone to my computer through wi-fi and my local files were no longer sy...

Roadie

I am using in Iphone with the latest version of IOS and Spotify:     I have my playlist set to available offline and my local files were just synced last night. Today, I connected my ...

ws1482

Roadie

954 Views

2 replies

0 likes

  • 954 Views
  • 2 replies
  • 0 likes

Latest iOS update is completely broken!

First it tells me I'm offline when on wifi. When I can get it to connect it freezes on the Browse screen. Seriously, Spotify, what is going on?! Now I can't use this at all!

Music Fan

First it tells me I'm offline when on wifi.   When I can get it to connect it freezes on the Browse screen.   Seriously, Spotify, what is going on?! Now I can't use this at all!

cyclinghfpilot

Music Fan

703 Views

2 replies

0 likes

  • 703 Views
  • 2 replies
  • 0 likes

new update 4/2/14... everything is slow

I just updated spotify on my iphone and it is really slow. The date is 4/2/14. When i slide to skip the song, it takes a couple seconds to load before i can skip the next song. So annoying. All my songs are downloaded. Not an internet problem. Never ...

Newbie

I just updated spotify on my iphone and it is really slow. The date is 4/2/14. When i slide to skip the song, it takes a couple seconds to load before i can skip the next song. So annoying. All my so...

Archleaf

Newbie

2382 Views

7 replies

5 likes

  • 2382 Views
  • 7 replies
  • 5 likes

Spotify is syncing downloads to local files

Since the update I've had a few instances where I've synced Spotify music to my iPhone, and rather than displaying the tracks as downloaded in Your Music (with the green arrow next to them) they are downloaded to Local Files instead. They still appea...

Gig Goer

Since the update I've had a few instances where I've synced Spotify music to my iPhone, and rather than displaying the tracks as downloaded in Your Music (with the green arrow next to them)...

manipulation

Gig Goer

1388 Views

2 replies

0 likes

  • 1388 Views
  • 2 replies
  • 0 likes

Making facebook invisible to all friends so that i can still share with friends via spotify mobile

I tried the facebook forums to no avail, so am not coming here instead. Does anyone know an efficient way to add ALL my friends to my restricted profile. I created a spotify account independent of facebook last week so that i could deactive FB, but t...

Gig Goer

I tried the facebook forums to no avail, so am not coming here instead. Does anyone know an efficient way to add ALL my friends to my restricted profile. I created a spotify account independent of fa...

578 Views

0 replies

1 likes

  • 578 Views
  • 0 replies
  • 1 likes

Why no star?!?

The star function used to be so easy. Now it's been replaced with the save to your music button. This would be okay but if you happen to like an album in the your albums part, all the tracks then get added to the your music part. This fills it with 1...

Newbie

The star function used to be so easy. Now it's been replaced with the save to your music button. This would be okay but if you happen to like an album in the your albums part, all the tracks then get...

866 Views

0 replies

6 likes

Playlists
star
  • 866 Views
  • 0 replies
  • 6 likes

double tracklisting bug (iphone)

Hello. I am very pleased with the new way to save albums and artists to "your music". However, there seems to be a small bug when saving albums consisting of more than one disk. There is no problem in the Spotify player for my mac, but on iphone the ...

Newbie

Hello. I am very pleased with the new way to save albums and artists to "your music". However, there seems to be a small bug when saving albums consisting of more than one disk. There is no problem...

542 Views

0 replies

2 likes

  • 542 Views
  • 0 replies
  • 2 likes

iOS app switching between songs lags / crashing of app since last app update

Hi, I'm using the Spotify app on two devices, one personal (iPhone 5, iOS 7.1) and one corporate (iPhone 4s, iOS 7.1). Since the last update of the app got indescribably slow and crashes frequently. Switching between songs is almost no possible. In t...

Regular

Hi,   I'm using the Spotify app on two devices, one personal (iPhone 5, iOS 7.1) and one corporate (iPhone 4s, iOS 7.1). Since the last update of the app got indescribably slow and cr...

Yous

Regular

1692 Views

3 replies

2 likes

  • 1692 Views
  • 3 replies
  • 2 likes