Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
243105 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
126645 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
452517 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
308109 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
The new Spotify App looks great and with the new function Your Music the App is almost perfect. Only there are a few thing missing in the app. 1. HOLD a song to pop-up the menu for adding a song to que. Now you have to touch the icon one the right of...
The new Spotify App looks great and with the new function Your Music the App is almost perfect. Only there are a few thing missing in the app. 1. HOLD a song to pop-up the menu ...
Music Fan
3297 Views
10 replies
1 likes
Hi there I've been using Spotify with no probloem for several months until this latest update. I did have a problem where the album names in my Playlists didn't shoe, just the number of tracks. This now seems to be OK after several reinstalls. Howeve...
Hi there I've been using Spotify with no probloem for several months until this latest update. I did have a problem where the album names in my Playlists didn't shoe, just the n...
Regular
553 Views
2 replies
0 likes
In the new iPhone version there is usability issue with navigating from current song to the current playlist in which it is included. When the playlist is not saved yet. How to reproduce: Search for some playlist that is not saved yet ... Start Playi...
In the new iPhone version there is usability issue with navigating from current song to the current playlist in which it is included. When the playlist is not saved yet. How t...
789 Views
0 replies
1 likes
So I downloaded Spotify almost five days ago and everything was going great during the free trial until I decided to Restore my iPhone. When I reinstalled Spotify it appeared as if my free trial had already ended (25 days earlier) and now I can't sub...
So I downloaded Spotify almost five days ago and everything was going great during the free trial until I decided to Restore my iPhone. When I reinstalled Spotify it appeared as if my free trial had ...
Not applicable
430 Views
2 replies
0 likes
So I just synced some of my music library to my spotify devices thing. It said that I would have to restore my iPod in order to do this, so I did. I did not realize that my iPod would then become useless and become completely unable to sync to my iTu...
So I just synced some of my music library to my spotify devices thing. It said that I would have to restore my iPod in order to do this, so I did. I did not realize that my iPod would then become use...
Community Legend
496 Views
1 replies
0 likes
I have a similar issue on my IPhone 5, after a recent Spotify update most of the songs in my primary playlist are no longer showing up in the artists, songs or albums views. In order to play these songs, i have to go to the playlist then search for t...
I have a similar issue on my IPhone 5, after a recent Spotify update most of the songs in my primary playlist are no longer showing up in the artists, songs or albums views. In order to play th...
Community Legend
706 Views
1 replies
0 likes
Got the new update today. Looks good. Big deal. I still can't sort the tracks in my playlists by artist A-Z on mobile iOS, or if it is now possible to do so, would someone please let me know? Actually, the only issue I have with Spotify is lack of so...
Got the new update today. Looks good. Big deal. I still can't sort the tracks in my playlists by artist A-Z on mobile iOS, or if it is now possible to do so, would someone please let me know? Actuall...
1008 Views
0 replies
3 likes
Hey! I have ipod nano 5th generation and i cant sync playlist. Spotify sync only local files. I got premium so it shoudnt be a problem. Please help me !
Hey! I have ipod nano 5th generation and i cant sync playlist. Spotify sync only local files. I got premium so it shoudnt be a problem. Please help me !
Casual Listener
660 Views
2 replies
0 likes
Hello, Was with Spotify for about two years but switched to Beats Music due to their having a library and being prettier back in February. Got tired of bugs not getting fixed so I checked out Spotify and saw that the features I wanted had been added....
Hello, Was with Spotify for about two years but switched to Beats Music due to their having a library and being prettier back in February. Got tired of bugs not getting fixed so I checked ...
Roadie
680 Views
1 replies
0 likes
Hi, Since Spotify's latest upgrade, it no longer is possible to "star" a song. I need to clik on "add to playlist" and then select the starred playlist. Is there any way of actually starring directly ? Many thanks, Elisa
Hi, Since Spotify's latest upgrade, it no longer is possible to "star" a song. I need to clik on "add to playlist" and then select the starred playlist. Is there any...
Community Legend
1436 Views
3 replies
0 likes
Recently got the new "your music" feature. Please could the albums be separate under the album tab with individual artwork instead of having it as one long track listing. Some of us still enjoy flicking thorough album art and browsing our collection ...
Recently got the new "your music" feature. Please could the albums be separate under the album tab with individual artwork instead of having it as one long track listing. Some of us still enjoy f...
500 Views
0 replies
1 likes
I don't understand how to use the1 latest version of spotify. When I add tracks to my 'Starred' Playlist which is meant to be available offline the tracks are not downloaded to my iphone. I am greeted with a message that says 'Track Only Available On...
I don't understand how to use the1 latest version of spotify. When I add tracks to my 'Starred' Playlist which is meant to be available offline the tracks are not downloaded to my iphone. ...
Community Legend
1045 Views
1 replies
0 likes
and that is just today, not including all the other times it crashed. It is also pretty unresponsive and slow when pressing buttons. One time it was playing a song that wasn't even on my playlist when I had my playlist on shuffle play. I was going to...
and that is just today, not including all the other times it crashed. It is also pretty unresponsive and slow when pressing buttons. One time it was playing a song that wasn't even on my playlist whe...
495 Views
0 replies
0 likes
I'm using version Spotify 1.0.0.3251 on iOS and I'm having tons of trouble with this new version. Specifically with the ability to skip forward or back through my songs. Whether I’m on my lock screen or in the Spotify app. It takes forever to skip to...
I'm using version Spotify 1.0.0.3251 on iOS and I'm having tons of trouble with this new version. Specifically with the ability to skip forward or back through my songs. Whether I’m on my lock screen...
657 Views
0 replies
1 likes
I know some users have had it for 6 months...it's crazy to me that it took even that long on the old app to get it to everyone, but I thought for sure we'd get it with this big update....Am I missing it, or are we still not able to view the queue in ...
I know some users have had it for 6 months...it's crazy to me that it took even that long on the old app to get it to everyone, but I thought for sure we'd get it with this big update....Am I missing...
Newbie
1180 Views
2 replies
4 likes
So I installed the newest Spotify update on my IPhone the other day and I totally regret it. Not only is it confusing, but it manages to freeze up 99% of the time. For instance, when I'm trying to skip a song, it doesn't do so till nearly 5 seconds h...
So I installed the newest Spotify update on my IPhone the other day and I totally regret it. Not only is it confusing, but it manages to freeze up 99% of the time. For instance, when I'm trying to sk...
Community Legend
1866 Views
5 replies
3 likes
I just updated my spotify on both my iphone and desktop(mac) versions. I migrated all my songs from starred to the songs section in "your music". However, where the hell is the "your music" section in the ios app?!?!?! Spotify, I have been a US subsc...
I just updated my spotify on both my iphone and desktop(mac) versions. I migrated all my songs from starred to the songs section in "your music". However, where the hell is the "your music" section i...
530 Views
0 replies
1 likes
I am not really happy with the new update.Sure, it dos look flashy at first, but then again, on the second look there is a collapse of great features.The star function - a one click time saver and on of the best things compared to Deezer and co. - GO...
I am not really happy with the new update. Sure, it dos look flashy at first, but then again, on the second look there is a collapse of great features. The star function - a one click time saver ...
Music Fan
737 Views
1 replies
0 likes
I have an ipod nano 6th Gen.my old 2nd gen nano worked perfectly fine, i'd make a playlist and whenever i plugged it in that playlist would also be on my ipod. however i haven't had the same luck with this new ipod. I have a playlist i want on my ipo...
I have an ipod nano 6th Gen. my old 2nd gen nano worked perfectly fine, i'd make a playlist and whenever i plugged it in that playlist would also be on my ipod. however i haven't had the same luck w...
Community Legend
2242 Views
1 replies
0 likes
I'm a premium user and have accumulated many "starred" tracks, but it does not appear I can add to that list. Has "my music" replaced the "starred" list? Is there a way to copy the entire "starred" list to "my music?"
I'm a premium user and have accumulated many "starred" tracks, but it does not appear I can add to that list. Has "my music" replaced the "starred" list? Is there a way to copy the entire "starred" ...
Casual Listener
1646 Views
3 replies
0 likes
