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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

138580 Views

503 replies

108 likes

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  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

97692 Views

19 replies

38 likes

  • 97692 Views
  • 19 replies
  • 38 likes

Solved!! Re: I want to file a bug report

3 days ago i could listen to music on my phone with no problem, and now suddenly i cant anymore. Everytime i open spotify on my phone, the screen freezes on the browse page. I have tried to reinstall, but i doesnt work. Does anyone else have this pro...

Casual Listener

3 days ago i could listen to music on my phone with no problem, and now suddenly i cant anymore. Everytime i open spotify on my phone, the screen freezes on the browse page. I have tried to reinstall...

magnusmork

Casual Listener

647 Views

4 replies

0 likes

  • 647 Views
  • 4 replies
  • 0 likes

Extreme suddenly gives me low quality songs

Since yesterday the Spotify app on my iPhone behaves strangely. When I download songs for offline use the songs are downloaded in a couple of seconds. You could think that's a nice thing, but since I'm having my sync settings put to Extreme, I got a ...

Music Fan

Since yesterday the Spotify app on my iPhone behaves strangely. When I download songs for offline use the songs are downloaded in a couple of seconds. You could think that's a nice thing, but since I...

Joe

Community Legend

1120 Views

7 replies

0 likes

  • 1120 Views
  • 7 replies
  • 0 likes

Synced songs wont play?

I bought premium today and was downloading my playlists for offline play. I thought that spotify said you can listen to ANY track at ANY time, do i still have to shuffle play the playlist? I wanted to listen to one song in particular and it says, "un...

Visitor

I bought premium today and was downloading my playlists for offline play. I thought that spotify said you can listen to ANY track at ANY time, do i still have to shuffle play the playlist? I wanted t...

Joe

Community Legend

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

I bought preminum but it don't work

I bought 3 month preminum, put in the code with a computer, It said that I had preminum but I can't have un offline list and have to shuffle play the music when I tried to put in the code again it didn't work.

Newbie

I bought 3 month preminum, put in the code with a computer, It said that I had preminum but I can't have un offline list and have to shuffle play the music when I tried to put in the code again it di...

user-removed

Not applicable

473 Views

2 replies

0 likes

  • 473 Views
  • 2 replies
  • 0 likes

Still getting ads on iPhone?

My wife subscribes to the £5 Unlimited service, and while this has got rid of the ads from the Spotify desktop app, she still gets them on her iPhone app. Is this a fault with her account? She shouldn't have to pay twice as much just to banish them f...

Casual Listener

My wife subscribes to the £5 Unlimited service, and while this has got rid of the ads from the Spotify desktop app, she still gets them on her iPhone app. Is this a fault with her account? She should...

Joe

Community Legend

499 Views

3 replies

0 likes

  • 499 Views
  • 3 replies
  • 0 likes

Spotify Connect option to disable or I will be Cancelling by premium subscription

Let me start by saying I have been a Spotify user from day one and always had a paid subscription however this will be changing if I am not given the option to disable this annoying and embarrassing connect. I was in a meeting the other day and my ph...

Casual Listener

Let me start by saying I have been a Spotify user from day one and always had a paid subscription however this will be changing if I am not given the option to disable this annoying and embarrassing ...

Daz19

Casual Listener

628 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

List of artists I'm following won't load on ios app

The list loads on the desktop app just fine but on the ios app it says "something went wrong." I have tried reinstallation of the app, restarting the device (iphone 5c), as well as different internet connections. Any help would be appriciated, thanks...

Casual Listener

The list loads on the desktop app just fine but on the ios app it says "something went wrong."  I have tried reinstallation of the app, restarting the device (iphone 5c), as well as different in...

spittinvenom

Casual Listener

652 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Login error

Since the most recent IOS update I cannot access spotify. I get an error message stating unable to login in offline mode. When I click ok the whole thing shuts down. I also have lost the icon in my iPhone 4s settings

Regular

Since the most recent IOS update I cannot access spotify. I get an error message stating unable to login in offline mode. When I click ok the whole thing shuts down. I also have lost the icon in my i...

Joe

Community Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

iphone 'loses' synced tracks

I have an iPhone and have set a couple of playlists to be synced and available offline. And when first set up it worked fine and I could listen to them offline. But I've had to re-sync them several times. I have to do it right now. Why does this keep...

Casual Listener

I have an iPhone and have set a couple of playlists to be synced and available offline. And when first set up it worked fine and I could listen to them offline. But I've had to re-sync them several t...

seeluis

Newbie

2698 Views

13 replies

0 likes

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  • 13 replies
  • 0 likes

Songs being incorrectly/unnecessarily replaced

On my computer, i have a downloaded version of a song (the real version by the artist). Spotify does not carry the original song in their service, but a bad karaoke version of the song. I've added the original version of the song and others to my pla...

Newbie

On my computer, i have a downloaded version of a song (the real version by the artist). Spotify does not carry the original song in their service, but a bad karaoke version of the song. I've added th...

Joe

Community Legend

630 Views

1 replies

0 likes

ipod
local files
playlists changed
  • 630 Views
  • 1 replies
  • 0 likes

Solved!! Spotify premium not working on my iPhone

It's been a week and Spotify hasn't been working on my iPhone. I've tried logging out/logging in and reinstalling but nothing works. My playlists are gone and it won't load my profile or any playlists in the browsing section. I'm not able to listen t...

Casual Listener

It's been a week and Spotify hasn't been working on my iPhone. I've tried logging out/logging in and reinstalling but nothing works. My playlists are gone and it won't load my profile or any playlist...

AdrianCrystal

Casual Listener

2059 Views

3 replies

0 likes

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Many (not all) offline songs not syncing to iPhone 4

-Over 3GB available on my phone (current updates of ios and spotify) -Some songs sync, some don't. In some cases the album artwork will even appear, but song will not play -Phone and laptop (home library) on same wireless network -What's really baffl...

Regular

-Over 3GB available on my phone (current updates of ios and spotify)  -Some songs sync, some don't. In some cases the album artwork will even appear, but song will not play  -Phone and ...

Peter__

Community Legend

578 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Volume control problem

Hi, I have Iphone 4s with 0.9.4.25 Spotify version, and Ipad 2 with same version of Spotify. I have free Premium account trial for 30 days, and I will continue to buy it. But there is one issue. When I am playing music from my iPad I see my iPad on m...

Newbie

Hi,   I have Iphone 4s with 0.9.4.25 Spotify version, and Ipad 2 with same version of Spotify. I have free Premium account trial for 30 days, and I will continue to buy it. But there is one ...

Peter__

Community Legend

5139 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Friends profile and playlist not loading

I don't know why but the playlist for someone I'm following won't load? They have informed me everything is OK at their end though they did have the same problem with mine a while back. How can I fix this?

Newbie

I don't know why but  the playlist for someone I'm following won't load? They have informed me everything is OK at their end though they did have the same problem with mine a while back. How can...

Peter__

Community Legend

1372 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify on iPhone 4s initializes after return from background process

DescriptionReturning from background process, Spotify re-initializes A more detailed description, using numbered steps1. Start Spotify2. Play something3. Stop play4. open some other App and keep Spotify in background5. Return to Spotify (e.g.. Stoppi...

Regular

Description Returning from background process, Spotify re-initializes   A more detailed description, using numbered steps 1. Start Spotify 2. Play something 3. Stop play 4. ...

Thobbe

Regular

581 Views

6 replies

0 likes

  • 581 Views
  • 6 replies
  • 0 likes

Volume changes automatically

How do I stop my ipad from automatically increasing/decreasing the volume during playback? I've looked at other posts similar to this but the instructions are all to help with MAC/PC issues I can't find the equivalent instructions for the ipad. Thank...

Casual Listener

How do I stop my ipad from automatically increasing/decreasing the volume during playback?  I've looked at other posts similar to this but the instructions are all to help with MAC/PC issues I c...

NTilston

Casual Listener

1613 Views

4 replies

0 likes

  • 1613 Views
  • 4 replies
  • 0 likes

Spotify stops playing after a few seconds

Had issues playing these songs via my iPhone. The song starts playing for about 30secs and says that the title cannot be played. There are no problems playing the same songs on my computer... These are the songs: 40 Day Dream by Edward Sharpe & The M...

Newbie

Had issues playing these songs via my iPhone. The song starts playing for about 30secs and says that the title cannot be played. There are no problems playing the same songs on my computer... &nb...

Joe

Community Legend

1328 Views

1 replies

0 likes

  • 1328 Views
  • 1 replies
  • 0 likes

How do I get Spotify for ios 4!?

I just bought spotify, I want it on my ipod touch! I have ios5.1.1 i read i need spotify for ios4. how do i get this? id ownload app but it says i need ios6.. help plz..

Casual Listener

I just bought spotify, I want it on my ipod touch!   I have ios5.1.1 i read i need spotify for ios4.  how do i get this?  id ownload app but it says i need ios6.. help plz..

Joe

Community Legend

897 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

How to sort a playlist on ios by most recent song added?

Hey all, This is probably a basic question but it's driving me nuts - I usually like listening to playlists by most recent song added on the desktop version. But on the iOS app, I can't find the option to do this sorting. I'm assuming it exists - can...

Newbie

Hey all,   This is probably a basic question but it's driving me nuts - I usually like listening to playlists by most recent song added on the desktop version. But on the iOS app, I can't fi...

Joe

Community Legend

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes