iOS (iPhone, iPad)

Hangs and crashes when downloading over cellular

I have installed spotify on my ipad air and if I try and download when connected to cellular network it either just hangs at 0/x tracks downloaded or if you try and stop / start any more downloads the app just crashes.On wifi it is fine.And yes the c...

Ads on iPhone with unlimited account?

Why am i getting ads on my iPhone when i have an active unlimited account? My account is not expired and have never had ads before. How do i fix this? Thanks.

Premium account not working on samsung s4 and ipad

I noticed last night that I was unable to listen to my offline playlist and realised that my account was asking me to upgrade to premium. I am already a premium member and it is showing the same in my iPad and samsung s4. I logged in and out and noth...

Some songs can't be played when I synced them

I use the iPad version of Spotify.Basically, the problem is:I am trying to sync the songs of Oasis, as none of their music is in Spotify.I synced all of my local files, And nearly all of them play perfectly on my iPad.Except for a few songs, when I t...

Spotify not working on my NEW iphone, but on my old ones.

Hello, i got the Problem Spotify is not working on my new Iphone 5s, but on my old 4s models (3 Phones) it is working Well, i want to Replace one of the 4s with the 5s model. Merry Christmas

Offline Playlists won't fully Download

I have an ipod touch 4g. When i download a playlist for offline use it does not play all the songs. It says that they are all downloaded but nothing happens when you select one of them. This happens on every playlist some songs play and some dont.

Spotify Download stops frequently and songs get red exclemation mark

Hey there, I have a few problems. I recently upgraded to the iphone5s and from 16 to 64gb mainly to please my appatite for music. I have synchronised around 4000 songs and have about 1000 more to go and it was a hell. Every 2 minuts I need to activit...

Premium account not working on iPod

I payed for premium using a gift card of 10$. It said it was credited for two months and i got a receipt. It works when i use it on my computer but when i sign in on my ipod it does not give me premium features. I logged in and out, uninstalled reins...

Some songs not syncing

Hello all, I have playlists where a few songs won't play on iOS (iPhone 4S, iOS 7 latest version). I've tried everything in this post: http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/iOS-Troubleshooting-Spotify/m-p/478780/highlight/tr...

Ads in unlimited recently on my mobile (ios)

I've had unlimited for awhile now. I've never heard ads on my desktop or mobile, until a couple weeks ago when they starting playing on my mobile. I'm using an iphone 5s, and yes I've tried logging out and in, closing it down, etc. And yes my subscri...

Collection tab appears on I phone 5s but not on I pad air. Why?

Playlist don't synchronies

Hey there I just upgraded to a premium account. Using the offline function of spotify is interessing me cause i won't have the 4G for a while. BUT the problem is that for a unknown reason I cannot syncronise my playlists to the offline mode. I tried ...

purchase premium in iOS App

Hey i was wondering if you could add a feature to buy premium previliges from the iOS app directly via an in-App purchase

Music in car via lightning connection

Hello, I'd like to know if there is any way to allow my vehicle to control and play music with a wired connection. I've attempted this already and it seems that because Spotify encrypts and hides the audio files my car shows a message that the device...

Spotify premium not working

My spotify premium is not working. I cant pick songs, can only listen to shuffle play but nothing else. What to do?

iPhone 4 iOS 7 issues

Hi, I have an iPhone 4 with iOS 7 and Spotify sometimes freezes for like 2-3 secs, doesn't sound long but it does get annoying, but that mite be a OS thing, the second issue is that it crashes and jut goes to my home screen, again maybe a OS issue.Th...

Synchronisation whilst on VPN

I've noticed if my phone has an active VPN don't Spotify want synchronise, meaning that any available off-line playlists don't download

Songs repeatedly end prematurely

When playing any sort of playlist, every song ends about a minute prematurely. This is ruining the listening experience and is extremely frustrating. This has been happening for close to two months! How can I fix this??

Spotify uses too much 3G traffic for premium subscription

Hi there, I have the premium subscription and I've downloaded several playlists on my iPhone. I've found that for the last 20 days Spotify had been used 50GB traffic and Spotify had downloaded the biggest amount of traffic comparing to all other appl...