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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31605 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95980 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1061 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294140 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123955 Views

19 replies

38 likes

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Betalat premium men det funkar inte på mobilen

Hej jag har betalat min första räkning 19/1 för spotify premium och först fungerade det i mobilen men nu kan jag inte längre använda spotify i mobilen och på er hemsida står det i mitt account att jag inte har premium. Varför? Jag har ju betalat förs...

Newbie

Hej jag har betalat min första räkning 19/1 för spotify premium och först fungerade det i mobilen men nu kan jag inte längre använda spotify i mobilen och på er hemsida står det i mitt account att ja...

user-removed

Not applicable

1509 Views

1 replies

0 likes

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Solved!! Playlists replaced by Music on latest update

My wife and I have identical iPhones. After the latest ios update below the radio button where on my phone it says Playlists hers says "Music". Once I press music on hers I see her playlists as well as a section with "favourite" artists, albums, whic...

Visitor

My wife and I have identical iPhones. After the latest ios update below the radio button where on my phone it says Playlists hers says "Music". Once I press music on hers I see her playlists as well ...

jwort93

Roadie

717 Views

2 replies

0 likes

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Major bug

Since the last update my Spotify wont play at all!!! It just keeps waiting, with play marked but songs are still at 0:00. On my other phone (not updated) it plays The songs as it has been doin for several years. Whats this crap?! I have premium

Newbie

Since the last update my Spotify wont play at all!!! It just keeps waiting, with play marked but songs are still at 0:00. On my other phone (not updated) it plays The songs as it has been doin for ...

Christoffer

Community Legend

371 Views

1 replies

0 likes

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  • 1 replies
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iPod Touch 5th Generation 32GB Not Syncing Local Files

Hi all, So I recently (yesterday) got a new iPod Touch 5th Generation, and everything works great . . . except when I try to sync my local files. They're just grayed out. It doesn't show up in "Devices" on my PC App either. Yes it's connected to the ...

Regular

Hi all,   So I recently (yesterday) got a new iPod Touch 5th Generation, and everything works great . . . except when I try to sync my local files. They're just grayed out. It doesn't show u...

Meckir

Regular

1362 Views

3 replies

0 likes

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Local Files will not sync?

My local files all of the sudden will not sync. Latest iphone app & mac os version. I've tried deleting the app and reinstalling, no luck. Any suggestions? I've used Spotify for years with no trouble until the last couple of weeks.

Casual Listener

My local files all of the sudden will not sync. Latest iphone app & mac os version. I've tried deleting the app and reinstalling, no luck. Any suggestions? I've used Spotify for years with no tro...

Joe

Community Legend

385 Views

1 replies

0 likes

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Non-Spotify Controls

Up until a couple days ago, I was able to control Spotify (fast forward, reverse, pause and play) with my car controls when using the app through Bluetooth. I was also able to control Spotify from the iPhone control center. Now, the only way I can co...

Newbie

Up until a couple days ago, I was able to control Spotify (fast forward, reverse, pause and play) with my car controls when using the app through Bluetooth. I was also able to control Spotify from th...

Joe

Community Legend

559 Views

1 replies

0 likes

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New version does not shuffle very well.

I am playining all music out of "my music" on the ios. Here are the last artists that have played for the last set of songs. I have 9000 songs on my music. The Orb Korn The Orb Girl Talk The Orb Girl Talk The Orb Girl Talk The Lonely Island Girl Talk...

Regular

I am playining all music out of "my music" on the ios.  Here are the last artists that have played for the last set of songs.   I have 9000 songs on my music.      The Or...

457 Views

0 replies

0 likes

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IOS Swipe down missing in new release V1.0.0.3251

Although new features have been released for spotify I miss the old feature of swiping down (closing the full display when listening to songs...) Now you have to press the X to get back to your songs and playlists. This swipe down functionality was v...

Newbie

Although new features have been released for spotify I miss the old feature of swiping down (closing the full display when listening to songs...) Now you have to press the X to get back to your songs...

359 Views

0 replies

0 likes

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Spotify Keeps Logging Me Out & Shows No Offline Music

My iPhone keeps logging me out of Spotify, this has occurred on multiple occasions. When I open Spotify I have to log back in, and it shows no music has been Synced and offline mode doesn't allow playing of any. When I go to Settings, General, Usage,...

Roadie

My iPhone keeps logging me out of Spotify, this has occurred on multiple occasions. When I open Spotify I have to log back in, and it shows no music has been Synced and offline mode doesn't allow pla...

russtm

Roadie

1451 Views

2 replies

0 likes

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Updated app has crashed a bunch of times and seems to have other bugs

I am using an Iphone 4 with the latest IOS and the updated app has crashed a bunch of times. Never happened with the other version. I also noticed that on shuffle play, the same song would repeat itself within a span of about 10 times-mind you I am u...

Roadie

I am using an Iphone 4 with the latest IOS and the updated app has crashed a bunch of times. Never happened with the other version. I also noticed that on shuffle play, the same song would repeat its...

364 Views

0 replies

2 likes

  • 364 Views
  • 0 replies
  • 2 likes

Unable to sort songs on iPhone 5

I recently upgraded from an HTC Evo to the iPhone 5, and I am unable to change the order of my songs. Would you make this option available soon? Thanks.

Newbie

I recently upgraded from an HTC Evo to the iPhone 5, and I am unable to change the order of my songs. Would you make this option available soon? Thanks. 

austonbeck

Newbie

1033 Views

3 replies

0 likes

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Liked from Radio playlist not updating

Hi - as I like songs in radio they are not being added to the Liked from Radio playlist. One song I never heard from was in there and I manually added two. The list Gould include every song I give a thumbs up to in radio, right? When I give the thumb...

Casual Listener

Hi - as I like songs in radio they are not being added to the Liked from Radio playlist. One song I never heard from was in there and I manually added two. The list Gould include every song I give a ...

iStehle

Newbie

1219 Views

2 replies

0 likes

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Following error

Hey,sorry if this has already been adressed and maybe even solved, but I can't find the answer anywhere. I've been trying to view a list of artist I'm following. I know where to go on my iPhone, but when I hit the 'following' button I'm informed an e...

Visitor

Hey, sorry if this has already been adressed and maybe even solved, but I can't find the answer anywhere. I've been trying to view a list of artist I'm following. I know where to go on my iPhone, ...

user-removed

Not applicable

853 Views

2 replies

0 likes

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Cannot listen music on the treadmill

I have problem in listening to the music on a threadmill if I use the iPhone connector provided to charge my iPhone. I do not have this type of issue at all if I use Jaybird Bluebuds X to listen to music while charging my iPhone on the threadmill; th...

Casual Listener

I have problem in listening to the music on a threadmill if I use the iPhone connector provided to charge my iPhone. I do not have this type of issue at all if I use Jaybird Bluebuds X to listen to m...

LawrenceTay

Casual Listener

3385 Views

2 replies

0 likes

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Spotify sometimes crashes on my iPad when switching between genre stations in the Radio tab

the crash log is attached in the zip and it would be nice to allow .crash files as file extensionhere on the forum I tried to find a way to constantly crash it to make it easier to debug but I can't really tell you more than the crash is happening wh...

Newbie

the crash log is attached in the zip and it would be nice to allow .crash files as file extensionhere on the forum 😉   I tried to find a way to constantly crash it to make it easier to debu...

446 Views

0 replies

0 likes

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Offline improvements

Hello Spotify,I have a couple of issues with my offline playlists, which I was wondering if you could address in future developments:1. The hide unplayable tracks option doesn't hide unplayable playlists when offline. I was thinking it would be bette...

Newbie

Hello Spotify, I have a couple of issues with my offline playlists, which I was wondering if you could address in future developments: 1. The hide unplayable tracks option doesn't hide unplayable p...

Peter__

Community Legend

468 Views

1 replies

0 likes

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  • 1 replies
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Playsists: New problem with Spotify 1.0.0 along with iOS 7.1

Finally having found out that the huge "Random play" butten doesn't effect my premium subscriber status I have encountered a new problem: Every time I'm using radio and try to add a song to one of my playlists the screen I am taken to won't react to ...

Regular

Finally having found out that the huge "Random play" butten doesn't effect my premium subscriber status I have encountered a new problem:   Every time I'm using radio and try to add a song t...

gerald_wetzer

Regular

1017 Views

3 replies

0 likes

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Quick way to launch main menu?

Is there a quick way to launch the main dropdown menu w/ search, playlists, radio, etc if you are several artists deep? Meaning, I typically like to discover artists via 'related artists' which means I could be several artists deep into the rabbit ho...

Regular

Is there a quick way to launch the main dropdown menu w/ search, playlists, radio, etc if you are several artists deep?  Meaning, I typically like to discover artists via 'related artists' which...

damnspynovels

Regular

2065 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Spotify - Use Bluetooth to stream to my Audi?

Hello, I hope you could help my with my problem. I have a Audi A5 (new model) and there is the possibility to stream audio using bluetooth to my radio (e.g. Navigon). Within the Navigion Software I can select the "Audi UHV" as a speaker to stream the...

Casual Listener

Hello,   I hope you could help my with my problem.   I have a Audi A5 (new model) and there is the possibility to stream audio using bluetooth to my radio (e.g. Navigon). Within the...

2574 Views

0 replies

0 likes

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"Your Music" Artist View should group songs under artist by album

The new Your Music/Collection is a great start on the new iOS app, but there's still an issue when viewing songs by artist. I'd really like to click on the artist, then either see a list of albums I've saved, or at least sort the tracks by album in p...

Roadie

The new Your Music/Collection is a great start on the new iOS app, but there's still an issue when viewing songs by artist.  I'd really like to click on the artist, then either see a list of alb...

djshackesq

Roadie

945 Views

2 replies

0 likes

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  • 2 replies
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