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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 136323 Views
  • 503 replies
  • 108 likes
  • 136323 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 94563 Views
  • 19 replies
  • 38 likes
  • 94563 Views
  • 19 replies
  • 38 likes

My Profile not loading and Friends Cannot find me

I have Spotify Premium and am using it on ipad and iphone 5S. When I go to my profile page is just keeps spinning and spinning and my friend scannot find me by using my Facebook information. I have tried a clean re-install of Spotify on my device to ...

  • Newbie
  • I have Spotify Premium and am using it on ipad and iphone 5S.  When I go to my profile page is just keeps spinning and spinning and my friend scannot find me by using my Facebook information. &n...
  • Peter__
  • Community Legend
  • 762 Views
  • 1 replies
  • 0 likes
  • 762 Views
  • 1 replies
  • 0 likes

Spotify stops downloading after some songs.

Hi Support / Community! For some days now im finally a Spotify-Premium member. But i keep getting a problem if i want to download the music on my ipod touch 5g . AFter downloading some songs it stops download and it says that its outstanding. I made ...

ipodspotify.jpg
  • Visitor
  • Hi Support / Community! For some days now im finally a Spotify-Premium member. But i keep getting a problem if i want to download the music on my ipod touch 5g . AFter downloading some songs it...
  • ldadmirer
  • Newbie
  • 9380 Views
  • 10 replies
  • 0 likes
  • 9380 Views
  • 10 replies
  • 0 likes

Syncing Local FIles - local file substituted from local file to unwanted version

I'm trying to sync a local file to my iPhone from my Mac but it gets substituted with another version of the song on the iPhone. Both the name of the song and the main artist have changed - from a studio recording with the songwriter to a live record...

  • Casual Listener
  •   I'm trying to sync a local file to my iPhone from my Mac but it gets substituted with another version of the song on the iPhone. Both the name of the song and the main artist have changed - ...
  • 445 Views
  • 0 replies
  • 0 likes
  • 445 Views
  • 0 replies
  • 0 likes

Solved!! iOS app search not updated to instant search

I've noticed that my friends' with the iOS app have the new instant search feature which is infinitely better than the old search, yet my phone won't update. I've tried deleting and reinstalling the app with no success. Is there anything I can do to ...

  • Newbie
  • I've noticed that my friends' with the iOS app have the new instant search feature which is infinitely better than the old search, yet my phone won't update. I've tried deleting and reinstalling the ...
  • Peter__
  • Community Legend
  • 605 Views
  • 1 replies
  • 0 likes
  • 605 Views
  • 1 replies
  • 0 likes

premium problems HELP PLEASE

I paid 9.99 for the premium. I have been doing this forawhile now, and never had a problem. Until now. It seems that my Spotify rrefuses to acknowledge that I am a premium member. It works for about 30 seconds, then reverts me to free. Its been doing...

  • Newbie
  • I paid 9.99 for the premium. I have been doing this forawhile now, and never had a problem. Until now. It seems that my Spotify rrefuses to acknowledge that I am a premium member. It works for about ...
  • Peter__
  • Community Legend
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Streaming Question

Say I have London Bridge song synced extreme quality but selected to stream normal quality. When I'm playing music radio over cellular or wifi, will spotify playback it at the selected stream quality of normal or extreme as it was synced? Basically i...

  • Regular
  • Say I have London Bridge song synced extreme quality but selected to stream normal quality. When I'm playing music radio over cellular or wifi, will spotify playback it at the selected stream quality...
  • Joe
  • Community Legend
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Solved!! why is this song playing?

I created a playlist from one album from on artist- i pressed shuffle play and after about 5 songs it jumped to a song NOT on that album. okay, thats not toooo bad. but i'm only into hearing this artist's older work. let me try making a playlist from...

  • Casual Listener
  • I created a playlist from one album from on artist- i pressed shuffle play and after about 5 songs it jumped to a song NOT on that album.   okay, thats not toooo bad. but i'm only into heari...
  • merilu
  • Casual Listener
  • 1083 Views
  • 4 replies
  • 0 likes
  • 1083 Views
  • 4 replies
  • 0 likes

Solved!! Only local files synced

Hello, I have a premium account and can't sync my Spotify tracks to my ipod. If I click on devices and ipod every playlist is marked with "only local files synced". Can someone please help? Jake

  • Regular
  • Hello,   I have a premium account and can't sync my Spotify tracks to my ipod. If I click on devices and ipod every playlist is marked with "only local files synced".   Can someon...
  • Joe
  • Community Legend
  • 11697 Views
  • 7 replies
  • 1 likes
  • 11697 Views
  • 7 replies
  • 1 likes

Spotify help!

Just wondering if anyone would be able to help, I've just downloaded Spotify premium free trial on iPhone 4S, I've made my playlist for use offline & for some reason it won't let me play the songs in anything other that shuffle mode, I'm not able to ...

  • Newbie
  • Just wondering if anyone would be able to help, I've just downloaded Spotify premium free trial on iPhone 4S, I've made my playlist for use offline & for some reason it won't let me play the song...
  • Peter__
  • Community Legend
  • 581 Views
  • 1 replies
  • 0 likes
  • 581 Views
  • 1 replies
  • 0 likes

Discover tab does not working on iphone

All Until recently the 'Discover' tab was working fine on my iphone. When I click on the 'Discover' tab now, its just a plain white screen. I have reading this same problem with others on Laptop. I am not sure but I think this happened after the last...

  • Newbie
  • All   Until recently the 'Discover' tab was working fine on my iphone. When I click on the 'Discover' tab now, its just a plain white screen. I have reading this same problem with others on ...
  • user-removed
  • Not applicable
  • 600 Views
  • 1 replies
  • 0 likes
  • 600 Views
  • 1 replies
  • 0 likes

Stopped working

My spoify I has stopped working, u can see my playlist but it won't play

  • Newbie
  • My spoify I has stopped working, u can see my playlist but it won't play
  • Peter__
  • Community Legend
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Songs I Star on iPhone Don't Show up on Spotify Client

Hi - I have Premium and when I star a song on my iPhone it doesn't show up in my "Starred" list of songs under "Your Music" in the client. Why aren't the two syncing up? Thanks, Paul

  • Regular
  • Hi -   I have Premium and when I star a song on my iPhone it doesn't show up in my "Starred" list of songs under "Your Music" in the client.  Why aren't the two syncing up?   T...
  • plhoward
  • Regular
  • 908 Views
  • 6 replies
  • 0 likes
  • 908 Views
  • 6 replies
  • 0 likes

Auto-Resume iOS playback when reconnecting bluetooth

I play Spotify via Bluetooth in my car. When I turn off the ignition and BT connection stops, Spotify stops playing. Then when I restart my car, I have to press play again to resume. I'd like to have an option to auto-resume when BT reconnects, or co...

  • Regular
  • I play Spotify via Bluetooth in my car. When I turn off the ignition and BT connection stops, Spotify stops playing. Then when I restart my car, I have to press play again to resume. I'd like t...
  • Joe
  • Community Legend
  • 954 Views
  • 1 replies
  • 0 likes
  • 954 Views
  • 1 replies
  • 0 likes

playlist called "-" not visible on mobile spotify

hi. why is that if you crate a playlist and name it with a minus sign (-) it doesn't show up on an ios device? it just creates kind of a gap between playlists and it's not possible to play that particular playlist? is this a bug or is this done with ...

  • Casual Listener
  • hi. why is that if you crate a playlist and name it with a minus sign (-) it doesn't show up on an ios device? it just creates kind of a gap between playlists and it's not possible to play that parti...
  • Joe
  • Community Legend
  • 440 Views
  • 1 replies
  • 0 likes
  • 440 Views
  • 1 replies
  • 0 likes

Solved!! iPad 2 not syncing playlists

Installed Spotify on my iPad 2 today, logged in, it recognises my friends but doesn't bring up any of my playlists. iPad is connected on my home wifi (same as laptop and phone). Desktop app recognises when iPhone device is connected, but not iPad. I'...

  • Casual Listener
  • Installed Spotify on my iPad 2 today, logged in, it recognises my friends but doesn't bring up any of my playlists. iPad is connected on my home wifi (same as laptop and phone). Desktop app recognise...
  • Peter__
  • Community Legend
  • 2104 Views
  • 5 replies
  • 0 likes
  • 2104 Views
  • 5 replies
  • 0 likes

Spotify stops when opening safari

Hi I think that this problem started with the new iOS update. It's really quite annoying as I usually listen to music from spotify when researching the web. Has anyone figured what to do? It's driving me mad!Thank you.

  • Newbie
  • Hi I think that this problem started with the new iOS update. It's really quite annoying as I usually listen to music from spotify when researching the web. Has anyone figured what to do? It's dr...
  • Peter__
  • Community Legend
  • 3185 Views
  • 1 replies
  • 0 likes
  • iOS update
  • 3185 Views
  • 1 replies
  • 0 likes

Connecting...

When I'm listening in my car spotify suddenly will stop halfway through the first song played, or maybe the second, and say Connecting. Then I switch on I heart radio, and then go back... and sometimes that helps, or I wait like half an hour and try ...

  • Casual Listener
  • When I'm listening in my car spotify suddenly will stop halfway through the first song played, or maybe the second, and say Connecting.  Then I switch on I heart radio, and then go back... and s...
  • robzim737
  • Community Legend
  • 501 Views
  • 3 replies
  • 0 likes
  • 501 Views
  • 3 replies
  • 0 likes

Spotify App. not working properly. iPhone 4S

I have a iPhone 4S and I paid for my subscription yesterday. My desktop app says I am premium member and when I go to my iPhone it sometimes works. By that I mean, it allows me to stream on demand anything like it should and then all of a sudden it w...

  • Casual Listener
  • I have a iPhone 4S and I paid for my subscription yesterday. My desktop app says I am premium member and when I go to my iPhone it sometimes works. By that I mean, it allows me to stream on demand an...
  • Peter__
  • Community Legend
  • 917 Views
  • 5 replies
  • 0 likes
  • 917 Views
  • 5 replies
  • 0 likes

IOS not showing full catolog

Hi, It seems that both iOS and android apps are not showing us all your choices. An example would be when I type in Swan lake into both mobile apps, it gives me maybe 4 or 5 albums. However, when I type the same piece into the desktop app, it gives m...

  • Visitor
  • Hi, It seems that both iOS and android apps are not showing us all  your choices. An example would be when I type in Swan lake into both mobile apps, it gives me maybe 4 or 5 albums. However, ...
  • user-removed
  • Not applicable
  • 425 Views
  • 3 replies
  • 0 likes
  • 425 Views
  • 3 replies
  • 0 likes