Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243099 Views

27 replies

5 likes

  • 243099 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126626 Views

119 replies

13 likes

Other
  • 126626 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3044 Views

0 replies

0 likes

iOS
  • 3044 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308107 Views

62 replies

16 likes

  • 308107 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132260 Views

19 replies

38 likes

  • 132260 Views
  • 19 replies
  • 38 likes

New Spotify update

Wow ! The new update has got the download sharks at websites like C-Net whipped into a frenzy they have got loads of old spotify versions to give away for "Free", and don't foget all the malware they will send down with the old version of spotify, th...

Regular

Wow ! The new update has got the download sharks at websites like C-Net whipped into a frenzy they have got loads of old spotify versions to give away for "Free", and don't foget all the malware...

557 Views

0 replies

0 likes

  • 557 Views
  • 0 replies
  • 0 likes

Volume limit in new version?

I recently upgraded to the new version of spotify on iOS and it seems that the volume limiter has been set lower than in previous versions? I find myself having to listen to songs on full volume which would previously have been loud enough on 3/4 ful...

Newbie

I recently upgraded to the new version of spotify on iOS and it seems that the volume limiter has been set lower than in previous versions? I find myself having to listen to songs on full volume whic...

1043 Views

0 replies

1 likes

  • 1043 Views
  • 0 replies
  • 1 likes

It's all going wrong

Spotify, Before the big update ALL was fine. Now It's NOT!!!! All of the familys iPhones are freezing. Not only that the update isn't driver friendly. It's hard to see which albums you have downloaded because the green icon is much smaller now. Would...

Newbie

Spotify,   Before the big update ALL was fine.   Now It's NOT!!!!   All of the familys iPhones are freezing.  Not only that the update isn't driver friendly. It's ha...

654 Views

0 replies

0 likes

  • 654 Views
  • 0 replies
  • 0 likes

iOS app won't let me search for songs or add to playlists!

Last night I wanted to start a playlist for a party I'm throwing. Everytime I search for a song I get "an Error occurred - try again". When I try to add tracks from previous playlist to the new one, I get "track is unavailable". The tracks from old p...

Casual Listener

Last night I wanted to start a playlist for a party I'm throwing. Everytime I search for a song I get "an Error occurred - try again". When I try to add tracks from previous playlist to the new one,...

Km1501

Casual Listener

703 Views

3 replies

0 likes

  • 703 Views
  • 3 replies
  • 0 likes

I can't pick a song to play

Hi I'm new to spotify, just downloaded on iPhone but can't pick an individual song to play, only git shuffle option

Newbie

Hi I'm new to spotify, just downloaded on iPhone but can't pick an individual song to play, only git shuffle option

Liam

Community Legend

714 Views

3 replies

0 likes

  • 714 Views
  • 3 replies
  • 0 likes

New iphone, songs not downloading....???

i had spotify on my other iphone, now i got it on my new iphone... all my playlists came up but when i try and select the "play in offline" they will not start to sync.... whats the problem????????????

Casual Listener

i had spotify on my other iphone, now i got it on my new iphone... all my playlists came up but when i try and select the "play in offline" they will not start to sync.... whats the problem??????????...

ThisIsDansk

Newbie

1325 Views

2 replies

0 likes

  • 1325 Views
  • 2 replies
  • 0 likes

New iOS app is terrible

First problem with the app on my iphone 5 is that it starts to synch then for no know reason stops, so I have a half full playlist of downloaded songs and half online only. The only way to get this to kick off again is to restart my phone. Really irr...

Casual Listener

First problem with the app on my iphone 5 is that it starts to synch then for no know reason stops, so I have a half full playlist of downloaded songs and half online only. The only way to get this t...

Rhiggins86

Casual Listener

924 Views

1 replies

0 likes

IOS 7
terrible
  • 924 Views
  • 1 replies
  • 0 likes

The NEW iOS Looks Great, but SUCKS!

I like this new design, but there are some major changes that I dislike. MAIN: Man is this new app SLOWWWWWWWWW. I hate trying to switch tracks. Simply going the next song may make it crash on my 4S or 5S. This is ridiculous. There are tons of bugs i...

Casual Listener

I like this new design, but there are some major changes that I dislike.   MAIN:  Man is this new app SLOWWWWWWWWW.  I hate trying to switch tracks.  Simply going the next son...

langle

Newbie

1267 Views

5 replies

8 likes

  • 1267 Views
  • 5 replies
  • 8 likes

Do local tracks take up disk space?

I have over 4,000 local songs synced to Spotify desktop, and now I am syncing them to my iPod. Will this take up my disk space on my ipod?

Casual Listener

I have over 4,000 local songs synced to Spotify desktop, and now I am syncing them to my iPod. Will this take up my disk space on my ipod? 

IB-Puffin

Gig Goer

2504 Views

1 replies

0 likes

  • 2504 Views
  • 1 replies
  • 0 likes

Solved!! iPad and iPhone - featue or bug?

My scenario: I play music on my iPad. Walk out the door insert my earbud into my iPhone. Hit play at the song I want to listen to. My iPad then plays the song i selected on my iPhone. Feature or bug? Both devices are on the same network, both running...

Casual Listener

My scenario:   I play music on my iPad. Walk out the door insert my earbud into my iPhone. Hit play at the song I want to listen to. My iPad then plays the song i selected on my iPhone....

PlatzDK

Casual Listener

1240 Views

5 replies

0 likes

  • 1240 Views
  • 5 replies
  • 0 likes

Changed password on desktop app now mobile on iPhone crashes

HiI changed my email and password on the desktop and now the iPhone app keeps crashing. I start the app it tells me the user name and password is incorrect and tells me to log in with new user name or install but I can't click on "ok" and it then cra...

Casual Listener

Hi I changed my email and password on the desktop and now the iPhone app keeps crashing. I start the app it tells me the user name and password is incorrect and tells me to log in with new user na...

Nvtalmad

Casual Listener

620 Views

2 replies

0 likes

  • 620 Views
  • 2 replies
  • 0 likes

Can't see my playlist descriptions on my Ipod when offline

I have a 5th gen IPOD and am a Spotify Premium member. Ever since the new Spotify UI was launched a week or so ago, I have a problem. When I am offline, I can't see the desriptions of my playlists. The playlists/music are there on the IPOD, in fact S...

Newbie

I have a 5th gen IPOD and am a Spotify Premium member. Ever since the new Spotify UI was launched a week or so ago, I have a problem. When I am offline, I can't see the desriptions of my playlists. T...

640 Views

0 replies

0 likes

  • 640 Views
  • 0 replies
  • 0 likes

iOS 7.1, iPhone 5S

Hello guys, i have extreme performance issues in locked screen mode while playing music. Skipping to next or previous track is lagging heavily in 4G or WIFI. Maybe someone has the same issue? Best regards

Casual Listener

Hello guys,   i have extreme performance issues in locked screen mode while playing music. Skipping to next or previous track is lagging heavily in 4G or WIFI. Maybe someone has the same iss...

sttevehere

Roadie

879 Views

2 replies

0 likes

  • 879 Views
  • 2 replies
  • 0 likes

Using lock screen control causes app unresponsiveness

Version: 1.0.0.3251 Device: iPod Touch 5 There seems to be a correlation between using the lock screen player controls and the app becoming slow, unresponsive, and ultimately crashing.

Casual Listener

Version: 1.0.0.3251 Device: iPod Touch 5   There seems to be a correlation between using the lock screen player controls and the app becoming slow, unresponsive, and ultimately crashing.

471 Views

0 replies

0 likes

  • 471 Views
  • 0 replies
  • 0 likes

Grey on Black...Seriously???

The grey type on a black background is extremely difficult to read...impossible if there's any glare at all on the screen....and even in the best of circumstances the toolbars are hard to see How about giving us the option to choose a color scheme......

Regular

The grey type on a black background is extremely difficult to read...impossible if there's any glare at all on the screen....and even in the best of circumstances the toolbars are hard to see &nbsp...

772 Views

0 replies

4 likes

  • 772 Views
  • 0 replies
  • 4 likes

Need Separate Stream Quality Setting

There should be separate settings for playback quality on Wifi vs. Cellular.

Regular

There should be separate settings for playback quality on Wifi vs. Cellular.

Joe

Community Legend

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Latest update app

While connected to USB, the app will play 1 song then it either stops or simply scans through the next songs never playing more than a few seconds. It is driving me nuts. About to cancel my subscription

Casual Listener

While connected to USB, the app will play 1 song then it either stops or simply scans through the next songs never playing more than a few seconds. It is driving me nuts. About to cancel my subscript...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Question about local files.

Why have a bunch of random tracks suddenly appeared in my local files on ipad and iphone. I have not set either device up to sync yet the tracks have just appeared. 8 on my ipad and 3 on my iphone.

Newbie

Why have a bunch of random tracks suddenly appeared in my local files on ipad and iphone. I have not set either device up to sync yet the tracks have just appeared. 8 on my ipad and 3 on my iphone.&n...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes