Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233033 Views

27 replies

5 likes

  • 233033 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114601 Views

116 replies

13 likes

Other
  • 114601 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2365 Views

0 replies

0 likes

iOS
  • 2365 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304078 Views

61 replies

16 likes

  • 304078 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129755 Views

19 replies

38 likes

  • 129755 Views
  • 19 replies
  • 38 likes

Not able to sync my playlist for offline

I had spotify a year ago on the same phone and it won't work now. Every time I try it does like two songs from a playlist and never finishes. Please help me I need music to live lol!!!! No serious though

Newbie

I had spotify a year ago on the same phone and it won't work now. Every time I try it does like two songs from a playlist and never finishes. Please help me I need music to live lol!!!! No serious th...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

New version of spotify

I recently upgraded to the newest version of spotify on my iphone 5 and hate it, anyway I can download the older version?

Casual Listener

I recently upgraded to the newest version of spotify on my iphone 5 and hate it, anyway I can download the older version?

sosolikelove

Newbie

727 Views

2 replies

2 likes

  • 727 Views
  • 2 replies
  • 2 likes

spotify lags on my local files synced to offline

When my ipod is switched to offline and try to play local file playlist it have huge problems with that. mostly freezes screen for 5 to 10 seconds if i want to change track or change playlist. this happen only when im offline and mostly on playlists ...

Regular

When my ipod is switched to offline and try to play local file playlist it have huge problems with that. mostly freezes screen for 5 to 10 seconds if i want to change track or change playlist. this h...

berud

Regular

1533 Views

5 replies

0 likes

  • 1533 Views
  • 5 replies
  • 0 likes

I can not select the playlist to sync with my ipod

I can not select the playlist to sync with my ipod when I go to select the playlist Spotify automatically closes and I can not sync my playlist how do I fix this?

Casual Listener

I can not select the playlist to sync with my ipod  when I go to select the playlist Spotify automatically closes and I can not sync my playlist how do I fix this?

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes

All music gone???

Recently got a new iPhone with premium spotify but when logging in I can only view and listen to my playlists. Why can't I see my 'your music' tab?

Regular

Recently got a new iPhone with premium spotify but when logging in I can only view and listen to my playlists. Why can't I see my 'your music' tab? 😞

Merik

Community Legend

724 Views

3 replies

1 likes

  • 724 Views
  • 3 replies
  • 1 likes

Syncing problems.

I added some new songs to my playlists today and they started syncing fine but all of a sudden it' stopped and nothing will sync now, I've shut spotify off and back on again, I've even changed my internet connection but to no avail. I think it may be...

Casual Listener

I added some new songs to my playlists today and they started syncing fine but all of a sudden it' stopped and nothing will sync now, I've shut spotify off and back on again, I've even changed my int...

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

Extracting tracks to playlist when being offline. Version 1.0.0.3251 iOS 7

Hey, When I'm offline I can't extract a track to a playlist. Is this my fault somehow, am I doing something wrong? Or this is just another ridiculous change that new iOS version has brought?

Casual Listener

Hey, When I'm offline I can't extract a track to a playlist. Is this my fault somehow, am I doing something wrong? Or this is just another ridiculous change that new iOS version has brought? &nbs...

Bensamims

Casual Listener

1155 Views

6 replies

0 likes

  • 1155 Views
  • 6 replies
  • 0 likes

View and edit play queue on iPhone

Hi there After the redesign, is there finally the possibility to see (and edit) the play queue or is that still missing? Cheers bc

Newbie

Hi there   After the redesign, is there finally the possibility to see (and edit) the play queue or is that still missing?   Cheers   bc

Merik

Community Legend

857 Views

1 replies

0 likes

  • 857 Views
  • 1 replies
  • 0 likes

Spotify bug new update

The new update looks good, but the new update doens't work for me (iphone user). The images often dont load, en if i want to play the next song it takes way to long time. Olso it shuts down if i clik multiple buttons.

Casual Listener

The new update looks good, but the new update doens't work for me (iphone user). The images often dont load, en if i want to play the next song it takes way to long time. Olso it shuts down if i...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

Can't sync my iphone 4 with Spotify

So I have followed all the directions under the help page for syncing iPhones to Spotify to put my music onto the app, but it doesn't work. It's not showing up under the devices page on the computer app, so I have no clue what to do. I am on the same...

Newbie

So I have followed all the directions under the help page for syncing iPhones to Spotify to put my music onto the app, but it doesn't work. It's not showing up under the devices page on the computer ...

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
  • 0 likes

I can not select the playlist to sync with my ipod

I can not select the playlist to sync with my ipod when I go to select the playlist Spotify automatically closes and I can not sync my playlist how do I fix this?

Casual Listener

I can not select the playlist to sync with my ipod when I go to select the playlist Spotify automatically closes and I can not sync my playlist how do I fix this?

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes

Solved!! Have new app but not "your music"

I'm a relatively new subscriber (three months or so) and the one thing I have never understood is the lack of a feature to collect albums etc. I therefore have tonnes of playlists and it's quite annoying.From what I understand, if I'm correct, this f...

Music Fan

I'm a relatively new subscriber (three months or so) and the one thing I have never understood is the lack of a feature to collect albums etc. I therefore have tonnes of playlists and it's quite ann...

AndrewMog

Music Fan

1634 Views

6 replies

0 likes

  • 1634 Views
  • 6 replies
  • 0 likes

Spotify on I Pad

I am a Spotify Premium customer and have used on various devices from tablets to phones. I now have I pad Air and have followed instructions on how to download playlists to listen offline but do not have the "button" available to do it. I am also get...

Newbie

I am a Spotify Premium customer and have used on various devices from tablets to phones. I now have I pad Air and have followed instructions on how to download playlists to listen offline but do not ...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
  • 0 likes

new iphone alterations to spotify

Hi, One of the features I use every single day in Spotify is the 'add to' feature. When I'm listening to a song as I'm out and about, I regularly think 'ooh, that'd go well on my yoga playlist, or my party playlist' and then click on 'add to' and cho...

Newbie

Hi, One of the features I use every single day in Spotify is the 'add to' feature. When I'm listening to a song as I'm out and about, I regularly think 'ooh, that'd go well on my yoga playlist, or ...

tchan1

Regular

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Use Shuffle-> Choose any song -> back to Shuffle

Hi, i have a little doubt about the suffle mode in the iOS app. When I use shuffle mode, is perfect.. everything works fine... but then sometimes I like to choose any song, but the problem is that after this song.. the shuffle mode is out, and the ne...

Gig Goer

Hi, i have a little doubt about the suffle mode in the iOS app. When I use shuffle mode, is perfect.. everything works fine... but then sometimes I like to choose any song, but the problem is tha...

juanoouu

Gig Goer

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Spotify not working on iPhone

Whenever I try an do anything (like search a song), I get a message popping up saying "an error occurred" with a button that says "try again". It's been doing this for 12+ hours. I've reinstalled many times. My playlists are also not syncing. I've ha...

Newbie

Whenever I try an do anything (like search a song), I get a message popping up saying "an error occurred" with a button that says "try again". It's been doing this for 12+ hours. I've reinstalled man...

Joe

Community Legend

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Spotify iOS App keeps crashing at Login Page

I'm using the spotify app on my iPhone 5S and running iOS 7.0.4. I updated the app this morning and ever since it's been crashing. I've tried deleting the app, clearing the data and cookies, soft reset on my phone and a hard reset. None of this has w...

Newbie

I'm using the spotify app on my iPhone 5S and running iOS 7.0.4. I updated the app this morning and ever since it's been crashing. I've tried deleting the app, clearing the data and cookies, soft res...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

New iOS Spotify: Album Information

I'd like to see album information on the new iOS version of Spotify. Year of release, length of album, etc. Is it there? Perhaps I'm missing the place to find the info?

Roadie

I'd like to see album information on the new iOS version of Spotify.  Year of release, length of album, etc.  Is it there?  Perhaps I'm missing the place to find the info? 

nonstopdigital

Roadie

512 Views

1 replies

3 likes

  • 512 Views
  • 1 replies
  • 3 likes

Wont change track when i click next or back

Hi the new update has some problems, but the biggest problem i have is that when im lisening to music on my iphon 4 and im not in the app, it doesnt change music when i click back, it just play the same song over and over, even when doubbel click it ...

Newbie

Hi the new update has some problems, but the biggest problem i have is that when im lisening to music on my iphon 4 and im not in the app, it doesnt change music when i click back, it just play the s...

sttevehere

Roadie

574 Views

2 replies

0 likes

  • 574 Views
  • 2 replies
  • 0 likes

Betalat premium men det funkar inte på mobilen

Hej jag har betalat min första räkning 19/1 för spotify premium och först fungerade det i mobilen men nu kan jag inte längre använda spotify i mobilen och på er hemsida står det i mitt account att jag inte har premium. Varför? Jag har ju betalat förs...

Newbie

Hej jag har betalat min första räkning 19/1 för spotify premium och först fungerade det i mobilen men nu kan jag inte längre använda spotify i mobilen och på er hemsida står det i mitt account att ja...

user-removed

Not applicable

1553 Views

1 replies

0 likes

  • 1553 Views
  • 1 replies
  • 0 likes