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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 59780 Views
  • 16 replies
  • 36 likes
  • 59780 Views
  • 16 replies
  • 36 likes

Won't play synced songs on offline

I click on a play list that's synced offline n I'm lucky if one song even plays on the list... I have the premium on iPhone 5. All of the updates are up to date. I've tried deleting n re downloading it tried unsyncing songs n re syncing them nothing ...

  • Newbie
  • I click on a play list that's synced offline n I'm lucky if one song even plays on the list... I have the premium on iPhone 5. All of the updates are up to date. I've tried deleting n re downloading ...
  • Peter__
  • Community Legend
  • 2049 Views
  • 2 replies
  • 0 likes
  • 2049 Views
  • 2 replies
  • 0 likes

error 01 with alpine car stereo

This worked fine for a week then suddenly after playing 1 track the car stereo showed error 01. I have read many many posts but no fix. Spotify say they do not deal with car head units and that is their answer. It is not a head unit issue but a spoti...

  • Regular
  • This worked fine for a week then suddenly after playing 1 track the car stereo showed error 01. I have read many many posts but no fix. Spotify say they do not deal with car head units and that is th...
  • paulnw95
  • Regular
  • 1363 Views
  • 2 replies
  • 0 likes
  • 1363 Views
  • 2 replies
  • 0 likes

Solved!! Why are my local files only playable in shuffle?

I can't seem to be able to play specific local files I own. I have synced them and they are appearing in my local files area on my phone but I can only listen to these tracks via shuffle, and skipping through local files is counting towards my 6 skip...

  • Newbie
  • I can't seem to be able to play specific local files I own. I have synced them and they are appearing in my local files area on my phone but I can only listen to these tracks via shuffle, and skippin...
  • Peter__
  • Community Legend
  • 467 Views
  • 2 replies
  • 0 likes
  • 467 Views
  • 2 replies
  • 0 likes

Sportify syncing with Iphone 5s

Hello, I use a Android tablet and a iphone and on both I have spotify running. But i have a few problems with the Iphone. He syncs but serval number are not synct to my iphone but on the Android tablet they are. I see it serval times that it syncs a ...

  • Roadie
  • Hello,   I use a Android tablet and a iphone and on both I have spotify running. But i have a few problems with the Iphone.   He syncs but serval number are not synct to my iphone ...
  • plsderksen
  • Roadie
  • 363 Views
  • 4 replies
  • 0 likes
  • 363 Views
  • 4 replies
  • 0 likes

Is the shuffle play feature going to be fixed?

I have a playlist of about 280 songs and the same songs play over and over again on shuffle play. Somebody has already said that the shuffle feature doesn't really work properly. Is this going to get fixed ever?

  • Roadie
  • I have a playlist of about 280 songs and the same songs play over and over again on shuffle play. Somebody has already said that the shuffle feature doesn't really work properly. Is this going to get...
  • Peter__
  • Community Legend
  • 525 Views
  • 6 replies
  • 0 likes
  • 525 Views
  • 6 replies
  • 0 likes

phone not letting me use offline or synching music

Hi my phone is not showing up under devices however all of my music and playlists are showing up on my phone but I can not play them offline and it says that they are not synched ? Tried redownloading app and logging in again but nothing working ?

  • Newbie
  • Hi my phone is not showing up under devices however all of my music and playlists are showing up on my phone but I can not play them offline and it says that they are not synched ? Tried redownloadin...
  • pnc
  • Community Legend
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Solved!! Why is my iPhone app crashing?!

I currently have version 0.9.1. When I try to go into the app, it loads for a few seconds, and then the message "Browse is not available while in offline mode." appears before the app crashes and goes back to my home screen. Sometimes it doesn't even...

  • Casual Listener
  • I currently have version 0.9.1.   When I try to go into the app, it loads for a few seconds, and then the message "Browse is not available while in offline mode." appears before the app cras...
  • Peter__
  • Community Legend
  • 2848 Views
  • 7 replies
  • 0 likes
  • 2848 Views
  • 7 replies
  • 0 likes

problems with offline playlists

Hi, I hope someone will be able to help me with this. On my ipod touch, whenever I add a new playlist and synch it for listening offline, it immediately deletes them when I restart the app. It has happened since I updated the app. Any ideas?

  • Regular
  • Hi,   I hope someone will be able to help me with this.   On my ipod touch, whenever I add a new playlist and synch it for listening offline, it immediately deletes them when I rest...
  • Greg
  • Roadie
  • 871 Views
  • 10 replies
  • 0 likes
  • 871 Views
  • 10 replies
  • 0 likes

Connect on iPhone 4s not finding Windows 8.1 laptop

I am synced to the laptop and it shows the iphone, but when I tap connect on the iphone 4s, it doesn't recognize any devices. Please help!

  • Newbie
  • I am synced to the laptop and it shows the iphone, but when I tap connect on the iphone 4s, it doesn't recognize any devices. Please help!
  • Josh
  • Community Legend
  • 467 Views
  • 1 replies
  • 0 likes
  • 467 Views
  • 1 replies
  • 0 likes

How turn off shuffle on spotify iPhone?

For some reason i can not take off the shuffle feature on my iphone. This happened once before and i believe a turned it off through my PC, which resulting it turning of on my phone. This time around its only on shuffle on my phone, and i can not tur...

  • Newbie
  • For some reason i can not take off the shuffle feature on my iphone. This happened once before and i believe a turned it off through my PC, which resulting it turning of on my phone. This time around...
  • robzim737
  • Community Legend
  • 897 Views
  • 1 replies
  • 0 likes
  • 897 Views
  • 1 replies
  • 0 likes

Does Spotify work with Parrot MKi9200?

Hi, I have the Parrot MKi9200 and an iPhone 4S. I know that the music on my iPhone works flawlessly, with the remote ect... I was wondering, if I had Spotify would this work just as flawlessly? I understand that I have to select 'Application Audio' t...

  • Newbie
  • Hi, I have the Parrot MKi9200 and an iPhone 4S. I know that the music on my iPhone works flawlessly, with the remote ect... I was wondering, if I had Spotify would this work just as flawlessly? I u...
  • JorgeLuisBorges
  • Newbie
  • 13829 Views
  • 5 replies
  • 0 likes
  • 13829 Views
  • 5 replies
  • 0 likes

The music quality option is not working on my Iphone 5

Why isn't there any difference when I switch the music quality from normal to exreme, it sounds much more worse than I listen it from my Mac.

  • Casual Listener
  • Why isn't there any difference when I switch the music quality from normal to exreme, it sounds much more worse than I listen it from my Mac.
  • thoma1s
  • Casual Listener
  • 501 Views
  • 5 replies
  • 0 likes
  • 501 Views
  • 5 replies
  • 0 likes

iOS - music/playlists stuck loading indefinitely

Hey I'm a Premium subscriber and I think Spotify is a fantastic service. I've been using it for about three months now on both Desktop and iOS. But since about a week ago Spotify on iOS became completely unusable: 1) Every playlist I try to open show...

  • Casual Listener
  • Hey I'm a Premium subscriber and I think Spotify is a fantastic service. I've been using it for about three months now on both Desktop and iOS. But since about a week ago Spotify on iOS became comp...
  • blake
  • Community Legend
  • 539 Views
  • 3 replies
  • 0 likes
  • 539 Views
  • 3 replies
  • 0 likes

How do I sort / group all my offline playlists?

I recently switched from Android to iOS and I have to say it is definately an improvement for Spotify so far. Apart from the offline playlists... I work with a lot of folders and subfolders... a system which works beautifully on my Mac... But when I ...

  • Roadie
  • I recently switched from Android to iOS and I have to say it is definately an improvement for Spotify so far.   Apart from the offline playlists... I work with a lot of folders and subfolder...
  • Christoffer
  • Community Legend
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes

Unable to play track

Playlists play fine individual songs say unable to play track

  • Newbie
  • Playlists play fine individual songs say unable to play track
  • Peter__
  • Community Legend
  • 330 Views
  • 3 replies
  • 0 likes
  • 330 Views
  • 3 replies
  • 0 likes

How do I remove connection with Facebook?

How do I remove connection with facebook? I never wanted it in the first place and have no idea why it has connected. I have a separate log in details from facebook

  • Newbie
  • How do I remove connection with facebook? I never wanted it in the first place and have no idea why it has connected. I have a separate log in details from facebook
  • Peter__
  • Community Legend
  • 311 Views
  • 1 replies
  • 0 likes
  • 311 Views
  • 1 replies
  • 0 likes

Why is spotify so **bleep**

Why on earth does spotify keep syncing tracks that have already been synced for months, wipes my whole collection and sync's again stops me being able to play offline, this is doing my nut in, I pay £9.99 a month for this **bleep** time for napster m...

  • Newbie
  • Why on earth does spotify keep syncing tracks that have already been synced for months, wipes my whole collection and sync's again stops me being able to play offline, this is doing my nut in, I pay ...
  • Peter__
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Premium is not working on iphone

HELP! My Spotify premium account does not sync with the Spotify app on my iPhone! It does work on my PC but when I try to do it on my phone it refuses to work, what should I do?

  • Casual Listener
  • HELP! My Spotify premium account does not sync with the Spotify app on my iPhone! It does work on my PC but when I try to do it on my phone it refuses to work, what should I do?
  • Peter__
  • Community Legend
  • 712 Views
  • 7 replies
  • 0 likes
  • 712 Views
  • 7 replies
  • 0 likes

Can't share tracks iPhone 5s.

When I have a track I want to share I click share. I get the 5 different options to share. I always use SMS or email. When I select either of them a transition screen appears momentarily as if its working normally then it disappears showing the share...

  • Gig Goer
  • When I have a track I want to share I click share. I get the 5 different options to share. I always use SMS or email.   When I select either of them a transition screen appears momentarily a...
  • rebortver
  • Casual Listener
  • 1891 Views
  • 15 replies
  • 0 likes
  • 1891 Views
  • 15 replies
  • 0 likes

Facebook connection issues - I've tried every suggestion!

I have a tricky one - I downloaded the Spotify app on my iPad and iPhone and made myself an account using my email address (not via facebook). Made some playlists etc. and all good. A friend comes round and uses my iPad to log on to her Facebook acco...

  • Newbie
  • I have a tricky one - I downloaded the Spotify app on my iPad and iPhone and made myself an account using my email address (not via facebook). Made some playlists etc. and all good. A friend comes ro...
  • Merik
  • Community Legend
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes