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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37492 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103239 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1335 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299347 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126133 Views

19 replies

38 likes

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IOS Swipe down missing in new release V1.0.0.3251

Although new features have been released for spotify I miss the old feature of swiping down (closing the full display when listening to songs...) Now you have to press the X to get back to your songs and playlists. This swipe down functionality was v...

Newbie

Although new features have been released for spotify I miss the old feature of swiping down (closing the full display when listening to songs...) Now you have to press the X to get back to your songs...

367 Views

0 replies

0 likes

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Spotify Keeps Logging Me Out & Shows No Offline Music

My iPhone keeps logging me out of Spotify, this has occurred on multiple occasions. When I open Spotify I have to log back in, and it shows no music has been Synced and offline mode doesn't allow playing of any. When I go to Settings, General, Usage,...

Roadie

My iPhone keeps logging me out of Spotify, this has occurred on multiple occasions. When I open Spotify I have to log back in, and it shows no music has been Synced and offline mode doesn't allow pla...

russtm

Roadie

1469 Views

2 replies

0 likes

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Updated app has crashed a bunch of times and seems to have other bugs

I am using an Iphone 4 with the latest IOS and the updated app has crashed a bunch of times. Never happened with the other version. I also noticed that on shuffle play, the same song would repeat itself within a span of about 10 times-mind you I am u...

Roadie

I am using an Iphone 4 with the latest IOS and the updated app has crashed a bunch of times. Never happened with the other version. I also noticed that on shuffle play, the same song would repeat its...

377 Views

0 replies

2 likes

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  • 0 replies
  • 2 likes

Unable to sort songs on iPhone 5

I recently upgraded from an HTC Evo to the iPhone 5, and I am unable to change the order of my songs. Would you make this option available soon? Thanks.

Newbie

I recently upgraded from an HTC Evo to the iPhone 5, and I am unable to change the order of my songs. Would you make this option available soon? Thanks. 

austonbeck

Newbie

1060 Views

3 replies

0 likes

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Liked from Radio playlist not updating

Hi - as I like songs in radio they are not being added to the Liked from Radio playlist. One song I never heard from was in there and I manually added two. The list Gould include every song I give a thumbs up to in radio, right? When I give the thumb...

Casual Listener

Hi - as I like songs in radio they are not being added to the Liked from Radio playlist. One song I never heard from was in there and I manually added two. The list Gould include every song I give a ...

iStehle

Newbie

1239 Views

2 replies

0 likes

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Following error

Hey,sorry if this has already been adressed and maybe even solved, but I can't find the answer anywhere. I've been trying to view a list of artist I'm following. I know where to go on my iPhone, but when I hit the 'following' button I'm informed an e...

Visitor

Hey, sorry if this has already been adressed and maybe even solved, but I can't find the answer anywhere. I've been trying to view a list of artist I'm following. I know where to go on my iPhone, ...

user-removed

Not applicable

881 Views

2 replies

0 likes

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Cannot listen music on the treadmill

I have problem in listening to the music on a threadmill if I use the iPhone connector provided to charge my iPhone. I do not have this type of issue at all if I use Jaybird Bluebuds X to listen to music while charging my iPhone on the threadmill; th...

Casual Listener

I have problem in listening to the music on a threadmill if I use the iPhone connector provided to charge my iPhone. I do not have this type of issue at all if I use Jaybird Bluebuds X to listen to m...

LawrenceTay

Casual Listener

3416 Views

2 replies

0 likes

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Spotify sometimes crashes on my iPad when switching between genre stations in the Radio tab

the crash log is attached in the zip and it would be nice to allow .crash files as file extensionhere on the forum I tried to find a way to constantly crash it to make it easier to debug but I can't really tell you more than the crash is happening wh...

Newbie

the crash log is attached in the zip and it would be nice to allow .crash files as file extensionhere on the forum 😉   I tried to find a way to constantly crash it to make it easier to debu...

454 Views

0 replies

0 likes

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Offline improvements

Hello Spotify,I have a couple of issues with my offline playlists, which I was wondering if you could address in future developments:1. The hide unplayable tracks option doesn't hide unplayable playlists when offline. I was thinking it would be bette...

Newbie

Hello Spotify, I have a couple of issues with my offline playlists, which I was wondering if you could address in future developments: 1. The hide unplayable tracks option doesn't hide unplayable p...

Peter__

Community Legend

492 Views

1 replies

0 likes

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Playsists: New problem with Spotify 1.0.0 along with iOS 7.1

Finally having found out that the huge "Random play" butten doesn't effect my premium subscriber status I have encountered a new problem: Every time I'm using radio and try to add a song to one of my playlists the screen I am taken to won't react to ...

Regular

Finally having found out that the huge "Random play" butten doesn't effect my premium subscriber status I have encountered a new problem:   Every time I'm using radio and try to add a song t...

gerald_wetzer

Regular

1035 Views

3 replies

0 likes

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Quick way to launch main menu?

Is there a quick way to launch the main dropdown menu w/ search, playlists, radio, etc if you are several artists deep? Meaning, I typically like to discover artists via 'related artists' which means I could be several artists deep into the rabbit ho...

Regular

Is there a quick way to launch the main dropdown menu w/ search, playlists, radio, etc if you are several artists deep?  Meaning, I typically like to discover artists via 'related artists' which...

damnspynovels

Regular

2086 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Spotify - Use Bluetooth to stream to my Audi?

Hello, I hope you could help my with my problem. I have a Audi A5 (new model) and there is the possibility to stream audio using bluetooth to my radio (e.g. Navigon). Within the Navigion Software I can select the "Audi UHV" as a speaker to stream the...

Casual Listener

Hello,   I hope you could help my with my problem.   I have a Audi A5 (new model) and there is the possibility to stream audio using bluetooth to my radio (e.g. Navigon). Within the...

2595 Views

0 replies

0 likes

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"Your Music" Artist View should group songs under artist by album

The new Your Music/Collection is a great start on the new iOS app, but there's still an issue when viewing songs by artist. I'd really like to click on the artist, then either see a list of albums I've saved, or at least sort the tracks by album in p...

Roadie

The new Your Music/Collection is a great start on the new iOS app, but there's still an issue when viewing songs by artist.  I'd really like to click on the artist, then either see a list of alb...

djshackesq

Roadie

971 Views

2 replies

0 likes

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Minor interface bug in 1.0.0 iPad app, playlist author shows background

See attachment.iPad mini retina, link to playlist: http://open.spotify.com/user/duckfromrubber/playlist/0wnzcPuxl9KlbyeIVj8AtN

Casual Listener

See attachment. iPad mini retina, link to playlist: http://open.spotify.com/user/duckfromrubber/playlist/0wnzcPuxl9KlbyeIVj8AtN

MattSuda

Spotify Star

697 Views

2 replies

0 likes

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My downloaded music wont play within my playlists

So I have my playlists and the songs that I already happen to have or have burned from a CD/downloaded wont play at all on spotify. So annoying! Anyway of diconnecting from my library or local files? I just want to listen to whatever I want and it ma...

Newbie

So I have my playlists and the songs that I already happen to have or have burned from a CD/downloaded wont play at all on spotify. So annoying! Anyway of diconnecting from my library or local files?...

Peter__

Community Legend

817 Views

1 replies

0 likes

downloaded music
my library
unable to play
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Lock screen not showing correct "Now Playing track/image" in Spotify 1.0

When I lock my iphone, the song currently playing is not the one being displayed (title and cover art) on the lock screen. If the song selected before the phone is locked has an album cover image, then that song title/image continues to be displayed ...

Music Fan

When I lock my iphone, the song currently playing is not the one being displayed (title and cover art) on the lock screen.    If the song selected before the phone is locked has an albu...

Malteasers

Regular

4625 Views

8 replies

2 likes

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  • 8 replies
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Solved!! Problems with Offline Playlist on iOS

My playlists do not match on the desktop version and iOS version. I have attached screenshots. My mobile version always tells me its not totally synced because it has different numbers of songs. Is there reason for this or a solution? Help please.

Newbie

My playlists do not match on the desktop version and iOS version. I have attached screenshots. My mobile version always tells me its not totally synced because it has different numbers of songs. Is t...

Peter__

Community Legend

721 Views

1 replies

0 likes

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  • 1 replies
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update 1.0.0.3251 can't queue

My sporify just got updated to the new versjon 1.0.0.3251 and now im not able to queue any songs if the phone is in flightmode for more than 10 minutes. My playlists are all syncronized and available offline, but still i get a message saying the trac...

Newbie

My sporify just got updated to the new versjon 1.0.0.3251 and now im not able to queue any songs if the phone is in flightmode for more than 10 minutes. My playlists are all syncronized and available...

569 Views

0 replies

0 likes

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New shuffle play feature only lets me hear my local playlists on shuffle

This is ridiculous. Every week or so it's another issue with the IOS app. First I wasn't able to sync my local files. Now with this new shuffle play feature, I can only listen to my local files on shuffle. Would Spotify rather I use itunes to listen ...

Roadie

This is ridiculous. Every week or so it's another issue with the IOS app. First I wasn't able to sync my local files. Now with this new shuffle play feature, I can only listen to my local files on sh...

Peter__

Community Legend

7083 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! After update: Covers & Song-Title

Hi Guys Since your last update I have problems: I can't see any covers anymore (online as offline) If the iPhone is locked, its shows the wrong title in the display (everytime the last and not the current song) and also with no cover This is annoying...

Casual Listener

Hi Guys   Since your last update I have problems:   I can't see any covers anymore (online as offline) If the iPhone is locked, its shows the wrong title in the display (everyti...

Peter__

Community Legend

878 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes