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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31628 Views

40 replies

9 likes

  • 31628 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95999 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1062 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294142 Views

60 replies

15 likes

  • 294142 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123956 Views

19 replies

38 likes

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  • 19 replies
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Minor interface bug in 1.0.0 iPad app, playlist author shows background

See attachment.iPad mini retina, link to playlist: http://open.spotify.com/user/duckfromrubber/playlist/0wnzcPuxl9KlbyeIVj8AtN

Casual Listener

See attachment. iPad mini retina, link to playlist: http://open.spotify.com/user/duckfromrubber/playlist/0wnzcPuxl9KlbyeIVj8AtN

MattSuda

Spotify Star

678 Views

2 replies

0 likes

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My downloaded music wont play within my playlists

So I have my playlists and the songs that I already happen to have or have burned from a CD/downloaded wont play at all on spotify. So annoying! Anyway of diconnecting from my library or local files? I just want to listen to whatever I want and it ma...

Newbie

So I have my playlists and the songs that I already happen to have or have burned from a CD/downloaded wont play at all on spotify. So annoying! Anyway of diconnecting from my library or local files?...

Peter__

Community Legend

802 Views

1 replies

0 likes

downloaded music
my library
unable to play
  • 802 Views
  • 1 replies
  • 0 likes

Lock screen not showing correct "Now Playing track/image" in Spotify 1.0

When I lock my iphone, the song currently playing is not the one being displayed (title and cover art) on the lock screen. If the song selected before the phone is locked has an album cover image, then that song title/image continues to be displayed ...

Music Fan

When I lock my iphone, the song currently playing is not the one being displayed (title and cover art) on the lock screen.    If the song selected before the phone is locked has an albu...

Malteasers

Regular

4552 Views

8 replies

2 likes

  • 4552 Views
  • 8 replies
  • 2 likes

Solved!! Problems with Offline Playlist on iOS

My playlists do not match on the desktop version and iOS version. I have attached screenshots. My mobile version always tells me its not totally synced because it has different numbers of songs. Is there reason for this or a solution? Help please.

Newbie

My playlists do not match on the desktop version and iOS version. I have attached screenshots. My mobile version always tells me its not totally synced because it has different numbers of songs. Is t...

Peter__

Community Legend

681 Views

1 replies

0 likes

  • 681 Views
  • 1 replies
  • 0 likes

update 1.0.0.3251 can't queue

My sporify just got updated to the new versjon 1.0.0.3251 and now im not able to queue any songs if the phone is in flightmode for more than 10 minutes. My playlists are all syncronized and available offline, but still i get a message saying the trac...

Newbie

My sporify just got updated to the new versjon 1.0.0.3251 and now im not able to queue any songs if the phone is in flightmode for more than 10 minutes. My playlists are all syncronized and available...

550 Views

0 replies

0 likes

  • 550 Views
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New shuffle play feature only lets me hear my local playlists on shuffle

This is ridiculous. Every week or so it's another issue with the IOS app. First I wasn't able to sync my local files. Now with this new shuffle play feature, I can only listen to my local files on shuffle. Would Spotify rather I use itunes to listen ...

Roadie

This is ridiculous. Every week or so it's another issue with the IOS app. First I wasn't able to sync my local files. Now with this new shuffle play feature, I can only listen to my local files on sh...

Peter__

Community Legend

6835 Views

27 replies

5 likes

  • 6835 Views
  • 27 replies
  • 5 likes

Solved!! After update: Covers & Song-Title

Hi Guys Since your last update I have problems: I can't see any covers anymore (online as offline) If the iPhone is locked, its shows the wrong title in the display (everytime the last and not the current song) and also with no cover This is annoying...

Casual Listener

Hi Guys   Since your last update I have problems:   I can't see any covers anymore (online as offline) If the iPhone is locked, its shows the wrong title in the display (everyti...

Peter__

Community Legend

862 Views

1 replies

0 likes

  • 862 Views
  • 1 replies
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48 Hour Trial

Just downloaded the Spotify app for iOS. I created a free account and logged in expecting a 48 hr trial, but the app will not stream anything and simply states that a premium account is required to stream music etc. Any ideas what is going on? My fre...

Newbie

Just downloaded the Spotify app for iOS. I created a free account and logged in expecting a 48 hr trial, but the app will not stream anything and simply states that a premium account is required to s...

Peter__

Community Legend

1844 Views

2 replies

0 likes

free trial
IOS 7
Premium
  • 1844 Views
  • 2 replies
  • 0 likes

Part of playlist are not playing

Hi. I have a problem with my playlist. (premium subscription) A big part of my list does not play, only a few tracks are in function. What can i do wrong?

Casual Listener

Hi. I have a problem with my playlist. (premium subscription) A big part of my list does not play, only a few tracks are in function. What can i do wrong?

Peter__

Community Legend

955 Views

6 replies

0 likes

Premium
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  • 6 replies
  • 0 likes

A problem with queuing tracks in with spotify app version 1.0.0.3251 iPhone 5 iOS 7.1

Sometimes when I try to queue a song, in an offline mode and synced playlist, a sign shows up telling me that "There are problems with these tracks" and I can only click OK and ofc song is not in queue. When I click the song like 'separately' just to...

Casual Listener

Sometimes when I try to queue a song, in an offline mode and synced playlist, a sign shows up telling me that "There are problems with these tracks" and I can only click OK and ofc song is not in que...

592 Views

0 replies

0 likes

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v1 app freezes - is unusable

I just upgraded my iphone spotify app to version 1.0.0.3251. When in off-line mode, the app freezes regularly. It is essentially unusable. Ironically, sometimes it freezes when asking if i want to rate it for 4* in the app store. Uhh, dont think so. ...

Gig Goer

I just upgraded my iphone spotify app to version 1.0.0.3251.  When in off-line mode, the app freezes regularly.  It is essentially unusable.  Ironically, sometimes it freezes when...

borsTiHD

Gig Goer

969 Views

1 replies

1 likes

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  • 1 replies
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Solved!! Low Resolution in new Update (1.0)

The new Spotify redesign looks great.. but there seems to be a lower resolution album artwork in the app compared to the lock screen. Hopefully this can be fixed in the next software update.. just something I noticed.

Regular

The new Spotify redesign looks great.. but there seems to be a lower resolution album artwork in the app compared to the lock screen. Hopefully this can be fixed in the next software update.. just so...

MattSuda

Spotify Star

1584 Views

1 replies

0 likes

album art
  • 1584 Views
  • 1 replies
  • 0 likes

Android features desperately needed on iOS

There are at least THREE TWO features that I cannot understand their NOT being on iOS when they are on Android: Alphabetical sorting of playlists Downloaded playlists brought at the top No annoying beep when playing externally and changing track (ok,...

Casual Listener

There are at least THREE TWO features that I cannot understand their NOT being on iOS when they are on Android:   Alphabetical sorting of playlists Downloaded playlists brought at t...

robzim737

Community Legend

596 Views

1 replies

0 likes

  • 596 Views
  • 1 replies
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Solved!! New "Your music"-feature, as advertised in the new release video, not available

The feature shown here http://www.youtube.com/watch?v=V1I6-wv0p8k at 0:37 is not available despite updating the app today. How can I get it?

Regular

The feature shown here http://www.youtube.com/watch?v=V1I6-wv0p8k at 0:37 is not available despite updating the app today. How can I get it?

BBSTEELS79

Casual Listener

6831 Views

6 replies

4 likes

  • 6831 Views
  • 6 replies
  • 4 likes

Solved!! Collection View(Your Music) not showing in the New Spotify. [+ BackgroundAppRefresh?]

I loved the new dark Spotify Redesign, and I read that in this version the Collection it's available for everyone, but isn't showing on my iPhone 5. What I do? Thanks for the Attention P.S: Why the Devs still haven't add any Background App Refresh fo...

Regular

 I loved the new dark Spotify Redesign, and I read that in this version the Collection it's available for everyone, but isn't showing on my iPhone 5.   What I do?     Th...

MattSuda

Spotify Star

3701 Views

8 replies

1 likes

  • 3701 Views
  • 8 replies
  • 1 likes

Solved!! Playing individual songs instead of shuffle

How can I play individual songs in my playlist instead of using the shuffle option? Do you have to subscribe in order to do this?Thanks.

Casual Listener

How can I play individual songs in my playlist instead of using the shuffle option? Do you have to subscribe in order to do this? Thanks.

tjrcrn

Casual Listener

1167 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Anyone who has your music

When it finally rolls to your device do you need to restart app? Cause I always have mine playing and I'm just trying to get it as soon as it's available to me and I'm not sure if it actually notifies you about it

Regular

When it finally rolls to your device do you need to restart app? Cause I always have mine playing and I'm just trying to get it as soon as it's available to me and I'm not sure if it actually notifie...

MattSuda

Spotify Star

1080 Views

3 replies

0 likes

  • 1080 Views
  • 3 replies
  • 0 likes

Solved!! Rolling out 1.0

I'm so anxiously waiting for "Your Music" on my iPhone. How long does these gradually rolling updates usually take ro reach all users? Am I facing hours, days or maybe even weeks? Thanks in advance

Visitor

I'm so anxiously waiting for "Your Music" on my iPhone. How long does these gradually rolling updates usually take ro reach all users? Am I facing hours, days or maybe even weeks? Thanks in advan...

MattSuda

Spotify Star

987 Views

5 replies

0 likes

  • 987 Views
  • 5 replies
  • 0 likes

Premium account downlaoded songs not available

Premium account holder Have multiple Playlists and Album which are downloaded to my iPhone 5 However I can't see the lists if I'm offline since the update Spotify seems to require a Wifi or 3G connection before I can see my list and track titles Plea...

Casual Listener

Premium account holder   Have multiple Playlists and Album which are downloaded to my iPhone 5   However I can't see the lists if I'm offline since the update   Spotify see...

blake

Community Legend

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Solved!! Not scrobbling to last.fm after update to 1.0

I recently updated to 1.0 and have noticed that my plays aren't being logged at last.fm I tried turning scrobbling on/off, but this did not work. Additionally, there is no way re-enter my password for last.fm in the mobile app--the cursor remains in ...

Music Fan

I recently updated to 1.0 and have noticed that my plays aren't being logged at last.fm   I tried turning scrobbling on/off, but this did not work. Additionally, there is no way re-enter my ...

jheeze

Music Fan

902 Views

2 replies

0 likes

  • 902 Views
  • 2 replies
  • 0 likes