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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31651 Views

40 replies

9 likes

  • 31651 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96022 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1063 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294149 Views

60 replies

15 likes

  • 294149 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123957 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Quick Link to Search Field from anywhere in app / Menu option on all screens

It would be a huge improvement for me if there was a quick way to access the search bar once you're in a playlist, or even worse, once you've jumped from various artists and albums consecutively. In order to search once you've gone down a path, you h...

Casual Listener

It would be a huge improvement for me if there was a quick way to access the search bar once you're in a playlist, or even worse, once you've jumped from various artists and albums consecutively. In ...

rootsverdes

Casual Listener

2131 Views

3 replies

0 likes

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  • 3 replies
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Sync Offline Quality Only Syncing at 96kbps after 1.0 Update Today

Starting today anything that I make available offline is only downloading at 96kbps (the lowest setting - "Normal"). I know this because I had to delete the app and redownload it from the App Store this morning and when I downloaded a few albums I no...

Roadie

Starting today anything that I make available offline is only downloading at 96kbps (the lowest setting - "Normal").  I know this because I had to delete the app and redownload it from the App S...

chrisgreenie

Music Fan

2085 Views

12 replies

0 likes

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  • 12 replies
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Solved!! Playlists not showing up in phone app! Help!

Hello! Hopefully someone can help me. I went into my Spotify app for iPhone today and all my playlists were gone! I logged into Spotify with my TV and they show up there. Is there a reason this is happening? And how I can fix it? Please help! Thank y...

Casual Listener

Hello! Hopefully someone can help me. I went into my Spotify app for iPhone today and all my playlists were gone! I logged into Spotify with my TV and they show up there. Is there a reason this is ha...

desireeeeee

Casual Listener

6278 Views

2 replies

0 likes

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  • 2 replies
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Premium and shuffle play on iPhone

I've got spotify premium and whenever I try and play songs on a playlist on my phone I can only play shuffle?

Newbie

I've got spotify premium and whenever I try and play songs on a playlist on my phone I can only play shuffle?

Joe

Community Legend

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

new spotify release

just downloaded the new spotify, but the app wont launch at all. and the app doesnt show in itunes either, so i cant remove it. anyone got any ideas on how i can delete it, so i can reinstall ?

Newbie

just downloaded the new spotify, but the app wont launch at all. and the app doesnt show in itunes either, so i cant remove it. anyone got any ideas on how i can delete it, so i can reinstall ? 

robzim737

Community Legend

704 Views

1 replies

1 likes

  • 704 Views
  • 1 replies
  • 1 likes

Spotify crashing when I click Shuffle Songs [Premium]

I have a playlist with ~48 tracks. Sometimes when I click Shuffle Songs at the top the app hangs for a long time then it tries to play the first song. The song never plays and the only way I seem to be able to restore playback is by shutting my phone...

Newbie

I have a playlist with ~48 tracks.  Sometimes when I click Shuffle Songs at the top the app hangs for a long time then it tries to play the first song.  The song never plays and the only wa...

Xenochrist

Casual Listener

1347 Views

2 replies

0 likes

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  • 2 replies
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Solved!! New Update: Music won't sync offline

So with the new update, whenever I'm in a playlist and hit 'save offline' the loading icon next to the first song starts going for about 2 seconds then completely stops, and no other songs start to sync. The 2 seconds of saving does not even save the...

Casual Listener

So with the new update, whenever I'm in a playlist and hit 'save offline' the loading icon next to the first song starts going for about 2 seconds then completely stops, and no other songs start to s...

Grace

Spotify

1767 Views

3 replies

0 likes

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"Your Music" Feature Offline

Is there a way to make songs saved to "Your Music" available offline? Or do they have to be part of a playlist?

Casual Listener

Is there a way to make songs saved to "Your Music" available offline? Or do they have to be part of a playlist?

Joe

Community Legend

1589 Views

5 replies

4 likes

  • 1589 Views
  • 5 replies
  • 4 likes

Album Shuffle on Iphone issue

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-pa...

Casual Listener

Ok, I have been trying to get this shuffle play to work as advertised and it just won’t cooperate. In all the advertisements and from what I have read, I should be able to shuffle an album or playlis...

Joe

Community Legend

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

Solved!! Bad quality Artwork

Hello! I noticed a thing on the newest update: The Artwork quality is very bad. Or you can at least see pixels, which is not good. So i wonder if it's a bug or something?

Casual Listener

Hello! I noticed a thing on the newest update: The Artwork quality is very bad. Or you can at least see pixels, which is not good. So i wonder if it's a bug or something?

MattSuda

Spotify Star

1132 Views

1 replies

1 likes

  • 1132 Views
  • 1 replies
  • 1 likes

View Queue

I can't see the Queue of songs in iOS - both iPhone and iPad versions (v1.0.0.3251). The left hand menu reads: Search, Browse, Discover, Radio, Playlists, Settings. I can add items to the Queue but it is invisible. Any ideas?

Newbie

I can't see the Queue of songs in iOS - both iPhone and iPad versions (v1.0.0.3251). The left hand menu reads: Search, Browse, Discover, Radio, Playlists, Settings. I can add items to the Queue b...

superhotswede

Regular

1009 Views

2 replies

0 likes

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  • 2 replies
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have premium help you?

Hi there I have premium it has help me you van try it for 48 hrs so you can enjoy

Roadie

Hi there I have premium it has help me you van try it for 48 hrs so you can enjoy

Robbie

Spotify Legend

705 Views

2 replies

0 likes

Music Purchase
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cannot vote (thumbs up or down) on a song after it has finished

I like to listen to a complete song on radio mode before giving a thumbs up or down to help tune the station to my needs, but if i don't run to my IOS device within seconds of the end, it's too late -- can no longer vote on the song? what am i missin...

Casual Listener

I like to listen to a complete song on radio mode before giving a thumbs up or down to help tune the station to my needs, but if i don't run to my IOS device within seconds of the end, it's too late ...

dead_maniac

Newbie

942 Views

2 replies

0 likes

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  • 2 replies
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Maybe I'm just being silly. Help please! (IOS 1.0)

OK. So, I've had both my desktop app on OSX and my IOS app updated to the most recent versions but for some reason I can't get my head around something. Maybe it's just me, hopefully someone can let me know. This may well come out as just rambling bu...

Music Fan

OK. So, I've had both my desktop app on OSX and my IOS app updated to the most recent versions but for some reason I can't get my head around something. Maybe it's just me, hopefully someone can let ...

IAmDrummist

Music Fan

1188 Views

7 replies

0 likes

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  • 7 replies
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Songs not playing

Whenever I select a song I get 2 pop ups one saying unable to play track and the other notifying me about the shuffle feature, then the song doesn't play. This happens every time I choose a song. It will let me preview a song but that is it. What cou...

Newbie

Whenever I select a song I get 2 pop ups one saying unable to play track and the other notifying me about the shuffle feature, then the song doesn't play. This happens every time I choose a song. It ...

Joe

Community Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Re: Spotify Update...

I detest the new white on black interface on the iPhone app. It makes it so difficult to read for those of us with less than perfect eyesight. I use Spotify a lot in the car, and therefore the iPhone is always a distance away from me in its' holder. ...

Casual Listener

I detest the new white on black interface on the iPhone app.  It makes it so difficult to read for those of us with less than perfect eyesight.  I use Spotify a lot in the car, and therefor...

Joe

Community Legend

657 Views

3 replies

0 likes

  • 657 Views
  • 3 replies
  • 0 likes

Solved!! Does it work with putting the local files on my spotify mobile to computer?

Hey, i want to put all my local files from my mobile back to the computer, which means the other way around instead of putting local files in my mobile. Does that work? And if it does, how can i do that? Thanks

Newbie

Hey,   i want to put all my local files from my mobile back to the computer, which means the other way around instead of putting local files in my mobile.    Does that work? An...

Merik

Community Legend

888 Views

1 replies

0 likes

  • 888 Views
  • 1 replies
  • 0 likes

Connecting to Twitter

iPhone 5 upto date with Apple and Spotify. No Facebook connection. When I try to share via twitter spotify is unable to 'connection to twitter failed'

Newbie

iPhone 5 upto date with Apple and Spotify. No Facebook connection. When I try to share via twitter spotify is unable to 'connection to twitter failed'

ccaarrllooss4

Music Fan

1606 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes