iOS (iPhone, iPad)

Re: Premium is not working on phone

I just upgraded for the free 30 day trial and want to upgrade to premium after this trial period, BUT I cannot sync or add my iPhone 5 to the account. How do I do this. If I can't do this then I will not upgrade. I have reloaded Spotify on both my iP...

Subscription

I just paid for spotify premium after having a break for a while and now when I go onto the app it says I still have spotify free subscription. I log in using my 'maxumasprime' login and still no help I also have tried deleting the app and re downloa...

No sound on certain playlists on iPhone

This is an issue I have with some albums/playlists, like for example the Ironic album by Alanis Morissette and Love Made Me Do It album by Elin Lanto. They are downloaded/synced on both my Mac and my iPhone. The problem is I get no sound on them on m...

iPhone app not recognizing that I am a Premium user

Just paid for the Premium Spotify and it won't show up on my iPhone app...tried logging in and out and no change. Ridiculous. Can someone help me?

Accessing "Your Music > Songs/Albums/Artists" from iPhone app

I noticed recently in my desktop app that Starring songs and albums seems to have been replaced with the "Your Music" section where music goes when I click "Save". I can't seem to find these collections of music on my iPhone app. Has the functionalit...

Extreme suddenly gives me low quality songs

Since yesterday the Spotify app on my iPhone behaves strangely. When I download songs for offline use the songs are downloaded in a couple of seconds. You could think that's a nice thing, but since I'm having my sync settings put to Extreme, I got a ...

Synced songs wont play?

I bought premium today and was downloading my playlists for offline play. I thought that spotify said you can listen to ANY track at ANY time, do i still have to shuffle play the playlist? I wanted to listen to one song in particular and it says, "un...

I bought preminum but it don't work

I bought 3 month preminum, put in the code with a computer, It said that I had preminum but I can't have un offline list and have to shuffle play the music when I tried to put in the code again it didn't work.

Still getting ads on iPhone?

My wife subscribes to the £5 Unlimited service, and while this has got rid of the ads from the Spotify desktop app, she still gets them on her iPhone app. Is this a fault with her account? She shouldn't have to pay twice as much just to banish them f...

the song: Ture-Preview Mix by Avicii, is unable to play

Spotify Connect option to disable or I will be Cancelling by premium subscription

Let me start by saying I have been a Spotify user from day one and always had a paid subscription however this will be changing if I am not given the option to disable this annoying and embarrassing connect. I was in a meeting the other day and my ph...

List of artists I'm following won't load on ios app

The list loads on the desktop app just fine but on the ios app it says "something went wrong." I have tried reinstallation of the app, restarting the device (iphone 5c), as well as different internet connections. Any help would be appriciated, thanks...

Login error

Since the most recent IOS update I cannot access spotify. I get an error message stating unable to login in offline mode. When I click ok the whole thing shuts down. I also have lost the icon in my iPhone 4s settings

iphone 'loses' synced tracks

I have an iPhone and have set a couple of playlists to be synced and available offline. And when first set up it worked fine and I could listen to them offline. But I've had to re-sync them several times. I have to do it right now. Why does this keep...

Songs being incorrectly/unnecessarily replaced

On my computer, i have a downloaded version of a song (the real version by the artist). Spotify does not carry the original song in their service, but a bad karaoke version of the song. I've added the original version of the song and others to my pla...

Many (not all) offline songs not syncing to iPhone 4

-Over 3GB available on my phone (current updates of ios and spotify) -Some songs sync, some don't. In some cases the album artwork will even appear, but song will not play -Phone and laptop (home library) on same wireless network -What's really baffl...