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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37507 Views

41 replies

10 likes

  • 37507 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103267 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1336 Views

0 replies

0 likes

iOS
  • 1336 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299355 Views

61 replies

16 likes

  • 299355 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126138 Views

19 replies

38 likes

  • 126138 Views
  • 19 replies
  • 38 likes

48 Hour Trial

Just downloaded the Spotify app for iOS. I created a free account and logged in expecting a 48 hr trial, but the app will not stream anything and simply states that a premium account is required to stream music etc. Any ideas what is going on? My fre...

Newbie

Just downloaded the Spotify app for iOS. I created a free account and logged in expecting a 48 hr trial, but the app will not stream anything and simply states that a premium account is required to s...

Peter__

Community Legend

1865 Views

2 replies

0 likes

free trial
IOS 7
Premium
  • 1865 Views
  • 2 replies
  • 0 likes

Part of playlist are not playing

Hi. I have a problem with my playlist. (premium subscription) A big part of my list does not play, only a few tracks are in function. What can i do wrong?

Casual Listener

Hi. I have a problem with my playlist. (premium subscription) A big part of my list does not play, only a few tracks are in function. What can i do wrong?

Peter__

Community Legend

991 Views

6 replies

0 likes

Premium
  • 991 Views
  • 6 replies
  • 0 likes

A problem with queuing tracks in with spotify app version 1.0.0.3251 iPhone 5 iOS 7.1

Sometimes when I try to queue a song, in an offline mode and synced playlist, a sign shows up telling me that "There are problems with these tracks" and I can only click OK and ofc song is not in queue. When I click the song like 'separately' just to...

Casual Listener

Sometimes when I try to queue a song, in an offline mode and synced playlist, a sign shows up telling me that "There are problems with these tracks" and I can only click OK and ofc song is not in que...

604 Views

0 replies

0 likes

  • 604 Views
  • 0 replies
  • 0 likes

v1 app freezes - is unusable

I just upgraded my iphone spotify app to version 1.0.0.3251. When in off-line mode, the app freezes regularly. It is essentially unusable. Ironically, sometimes it freezes when asking if i want to rate it for 4* in the app store. Uhh, dont think so. ...

Gig Goer

I just upgraded my iphone spotify app to version 1.0.0.3251.  When in off-line mode, the app freezes regularly.  It is essentially unusable.  Ironically, sometimes it freezes when...

borsTiHD

Gig Goer

999 Views

1 replies

1 likes

  • 999 Views
  • 1 replies
  • 1 likes

Solved!! Low Resolution in new Update (1.0)

The new Spotify redesign looks great.. but there seems to be a lower resolution album artwork in the app compared to the lock screen. Hopefully this can be fixed in the next software update.. just something I noticed.

Regular

The new Spotify redesign looks great.. but there seems to be a lower resolution album artwork in the app compared to the lock screen. Hopefully this can be fixed in the next software update.. just so...

MattSuda

Spotify Star

1610 Views

1 replies

0 likes

album art
  • 1610 Views
  • 1 replies
  • 0 likes

Android features desperately needed on iOS

There are at least THREE TWO features that I cannot understand their NOT being on iOS when they are on Android: Alphabetical sorting of playlists Downloaded playlists brought at the top No annoying beep when playing externally and changing track (ok,...

Casual Listener

There are at least THREE TWO features that I cannot understand their NOT being on iOS when they are on Android:   Alphabetical sorting of playlists Downloaded playlists brought at t...

robzim737

Community Legend

610 Views

1 replies

0 likes

  • 610 Views
  • 1 replies
  • 0 likes

Solved!! New "Your music"-feature, as advertised in the new release video, not available

The feature shown here http://www.youtube.com/watch?v=V1I6-wv0p8k at 0:37 is not available despite updating the app today. How can I get it?

Regular

The feature shown here http://www.youtube.com/watch?v=V1I6-wv0p8k at 0:37 is not available despite updating the app today. How can I get it?

BBSTEELS79

Casual Listener

6914 Views

6 replies

4 likes

  • 6914 Views
  • 6 replies
  • 4 likes

Solved!! Collection View(Your Music) not showing in the New Spotify. [+ BackgroundAppRefresh?]

I loved the new dark Spotify Redesign, and I read that in this version the Collection it's available for everyone, but isn't showing on my iPhone 5. What I do? Thanks for the Attention P.S: Why the Devs still haven't add any Background App Refresh fo...

Regular

 I loved the new dark Spotify Redesign, and I read that in this version the Collection it's available for everyone, but isn't showing on my iPhone 5.   What I do?     Th...

MattSuda

Spotify Star

3783 Views

8 replies

1 likes

  • 3783 Views
  • 8 replies
  • 1 likes

Solved!! Playing individual songs instead of shuffle

How can I play individual songs in my playlist instead of using the shuffle option? Do you have to subscribe in order to do this?Thanks.

Casual Listener

How can I play individual songs in my playlist instead of using the shuffle option? Do you have to subscribe in order to do this? Thanks.

tjrcrn

Casual Listener

1204 Views

2 replies

0 likes

  • 1204 Views
  • 2 replies
  • 0 likes

Solved!! Anyone who has your music

When it finally rolls to your device do you need to restart app? Cause I always have mine playing and I'm just trying to get it as soon as it's available to me and I'm not sure if it actually notifies you about it

Regular

When it finally rolls to your device do you need to restart app? Cause I always have mine playing and I'm just trying to get it as soon as it's available to me and I'm not sure if it actually notifie...

MattSuda

Spotify Star

1134 Views

3 replies

0 likes

  • 1134 Views
  • 3 replies
  • 0 likes

Solved!! Rolling out 1.0

I'm so anxiously waiting for "Your Music" on my iPhone. How long does these gradually rolling updates usually take ro reach all users? Am I facing hours, days or maybe even weeks? Thanks in advance

Visitor

I'm so anxiously waiting for "Your Music" on my iPhone. How long does these gradually rolling updates usually take ro reach all users? Am I facing hours, days or maybe even weeks? Thanks in advan...

MattSuda

Spotify Star

1044 Views

5 replies

0 likes

  • 1044 Views
  • 5 replies
  • 0 likes

Premium account downlaoded songs not available

Premium account holder Have multiple Playlists and Album which are downloaded to my iPhone 5 However I can't see the lists if I'm offline since the update Spotify seems to require a Wifi or 3G connection before I can see my list and track titles Plea...

Casual Listener

Premium account holder   Have multiple Playlists and Album which are downloaded to my iPhone 5   However I can't see the lists if I'm offline since the update   Spotify see...

blake

Community Legend

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Solved!! Not scrobbling to last.fm after update to 1.0

I recently updated to 1.0 and have noticed that my plays aren't being logged at last.fm I tried turning scrobbling on/off, but this did not work. Additionally, there is no way re-enter my password for last.fm in the mobile app--the cursor remains in ...

Music Fan

I recently updated to 1.0 and have noticed that my plays aren't being logged at last.fm   I tried turning scrobbling on/off, but this did not work. Additionally, there is no way re-enter my ...

jheeze

Music Fan

928 Views

2 replies

0 likes

  • 928 Views
  • 2 replies
  • 0 likes

Solved!! Quick Link to Search Field from anywhere in app / Menu option on all screens

It would be a huge improvement for me if there was a quick way to access the search bar once you're in a playlist, or even worse, once you've jumped from various artists and albums consecutively. In order to search once you've gone down a path, you h...

Casual Listener

It would be a huge improvement for me if there was a quick way to access the search bar once you're in a playlist, or even worse, once you've jumped from various artists and albums consecutively. In ...

rootsverdes

Casual Listener

2161 Views

3 replies

0 likes

  • 2161 Views
  • 3 replies
  • 0 likes

Sync Offline Quality Only Syncing at 96kbps after 1.0 Update Today

Starting today anything that I make available offline is only downloading at 96kbps (the lowest setting - "Normal"). I know this because I had to delete the app and redownload it from the App Store this morning and when I downloaded a few albums I no...

Roadie

Starting today anything that I make available offline is only downloading at 96kbps (the lowest setting - "Normal").  I know this because I had to delete the app and redownload it from the App S...

chrisgreenie

Music Fan

2163 Views

12 replies

0 likes

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  • 12 replies
  • 0 likes

Solved!! Playlists not showing up in phone app! Help!

Hello! Hopefully someone can help me. I went into my Spotify app for iPhone today and all my playlists were gone! I logged into Spotify with my TV and they show up there. Is there a reason this is happening? And how I can fix it? Please help! Thank y...

Casual Listener

Hello! Hopefully someone can help me. I went into my Spotify app for iPhone today and all my playlists were gone! I logged into Spotify with my TV and they show up there. Is there a reason this is ha...

desireeeeee

Casual Listener

6309 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Premium and shuffle play on iPhone

I've got spotify premium and whenever I try and play songs on a playlist on my phone I can only play shuffle?

Newbie

I've got spotify premium and whenever I try and play songs on a playlist on my phone I can only play shuffle?

Joe

Community Legend

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

new spotify release

just downloaded the new spotify, but the app wont launch at all. and the app doesnt show in itunes either, so i cant remove it. anyone got any ideas on how i can delete it, so i can reinstall ?

Newbie

just downloaded the new spotify, but the app wont launch at all. and the app doesnt show in itunes either, so i cant remove it. anyone got any ideas on how i can delete it, so i can reinstall ? 

robzim737

Community Legend

717 Views

1 replies

1 likes

  • 717 Views
  • 1 replies
  • 1 likes

Spotify crashing when I click Shuffle Songs [Premium]

I have a playlist with ~48 tracks. Sometimes when I click Shuffle Songs at the top the app hangs for a long time then it tries to play the first song. The song never plays and the only way I seem to be able to restore playback is by shutting my phone...

Newbie

I have a playlist with ~48 tracks.  Sometimes when I click Shuffle Songs at the top the app hangs for a long time then it tries to play the first song.  The song never plays and the only wa...

Xenochrist

Casual Listener

1386 Views

2 replies

0 likes

  • 1386 Views
  • 2 replies
  • 0 likes