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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 65666 Views
  • 16 replies
  • 37 likes
  • 65666 Views
  • 16 replies
  • 37 likes

problems with offline playlists

Hi, I hope someone will be able to help me with this. On my ipod touch, whenever I add a new playlist and synch it for listening offline, it immediately deletes them when I restart the app. It has happened since I updated the app. Any ideas?

  • Regular
  • Hi,   I hope someone will be able to help me with this.   On my ipod touch, whenever I add a new playlist and synch it for listening offline, it immediately deletes them when I rest...
  • Greg
  • Roadie
  • 902 Views
  • 10 replies
  • 0 likes
  • 902 Views
  • 10 replies
  • 0 likes

Connect on iPhone 4s not finding Windows 8.1 laptop

I am synced to the laptop and it shows the iphone, but when I tap connect on the iphone 4s, it doesn't recognize any devices. Please help!

  • Newbie
  • I am synced to the laptop and it shows the iphone, but when I tap connect on the iphone 4s, it doesn't recognize any devices. Please help!
  • Josh
  • Community Legend
  • 469 Views
  • 1 replies
  • 0 likes
  • 469 Views
  • 1 replies
  • 0 likes

How turn off shuffle on spotify iPhone?

For some reason i can not take off the shuffle feature on my iphone. This happened once before and i believe a turned it off through my PC, which resulting it turning of on my phone. This time around its only on shuffle on my phone, and i can not tur...

  • Newbie
  • For some reason i can not take off the shuffle feature on my iphone. This happened once before and i believe a turned it off through my PC, which resulting it turning of on my phone. This time around...
  • robzim737
  • Community Legend
  • 897 Views
  • 1 replies
  • 0 likes
  • 897 Views
  • 1 replies
  • 0 likes

Does Spotify work with Parrot MKi9200?

Hi, I have the Parrot MKi9200 and an iPhone 4S. I know that the music on my iPhone works flawlessly, with the remote ect... I was wondering, if I had Spotify would this work just as flawlessly? I understand that I have to select 'Application Audio' t...

  • Newbie
  • Hi, I have the Parrot MKi9200 and an iPhone 4S. I know that the music on my iPhone works flawlessly, with the remote ect... I was wondering, if I had Spotify would this work just as flawlessly? I u...
  • JorgeLuisBorges
  • Newbie
  • 13854 Views
  • 5 replies
  • 0 likes
  • 13854 Views
  • 5 replies
  • 0 likes

The music quality option is not working on my Iphone 5

Why isn't there any difference when I switch the music quality from normal to exreme, it sounds much more worse than I listen it from my Mac.

  • Casual Listener
  • Why isn't there any difference when I switch the music quality from normal to exreme, it sounds much more worse than I listen it from my Mac.
  • thoma1s
  • Casual Listener
  • 512 Views
  • 5 replies
  • 0 likes
  • 512 Views
  • 5 replies
  • 0 likes

iOS - music/playlists stuck loading indefinitely

Hey I'm a Premium subscriber and I think Spotify is a fantastic service. I've been using it for about three months now on both Desktop and iOS. But since about a week ago Spotify on iOS became completely unusable: 1) Every playlist I try to open show...

  • Casual Listener
  • Hey I'm a Premium subscriber and I think Spotify is a fantastic service. I've been using it for about three months now on both Desktop and iOS. But since about a week ago Spotify on iOS became comp...
  • blake
  • Community Legend
  • 551 Views
  • 3 replies
  • 0 likes
  • 551 Views
  • 3 replies
  • 0 likes

How do I sort / group all my offline playlists?

I recently switched from Android to iOS and I have to say it is definately an improvement for Spotify so far. Apart from the offline playlists... I work with a lot of folders and subfolders... a system which works beautifully on my Mac... But when I ...

  • Roadie
  • I recently switched from Android to iOS and I have to say it is definately an improvement for Spotify so far.   Apart from the offline playlists... I work with a lot of folders and subfolder...
  • Christoffer
  • Community Legend
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

Unable to play track

Playlists play fine individual songs say unable to play track

  • Newbie
  • Playlists play fine individual songs say unable to play track
  • Peter__
  • Community Legend
  • 338 Views
  • 3 replies
  • 0 likes
  • 338 Views
  • 3 replies
  • 0 likes

How do I remove connection with Facebook?

How do I remove connection with facebook? I never wanted it in the first place and have no idea why it has connected. I have a separate log in details from facebook

  • Newbie
  • How do I remove connection with facebook? I never wanted it in the first place and have no idea why it has connected. I have a separate log in details from facebook
  • Peter__
  • Community Legend
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Why is spotify so **bleep**

Why on earth does spotify keep syncing tracks that have already been synced for months, wipes my whole collection and sync's again stops me being able to play offline, this is doing my nut in, I pay £9.99 a month for this **bleep** time for napster m...

  • Newbie
  • Why on earth does spotify keep syncing tracks that have already been synced for months, wipes my whole collection and sync's again stops me being able to play offline, this is doing my nut in, I pay ...
  • Peter__
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Premium is not working on iphone

HELP! My Spotify premium account does not sync with the Spotify app on my iPhone! It does work on my PC but when I try to do it on my phone it refuses to work, what should I do?

  • Casual Listener
  • HELP! My Spotify premium account does not sync with the Spotify app on my iPhone! It does work on my PC but when I try to do it on my phone it refuses to work, what should I do?
  • Peter__
  • Community Legend
  • 726 Views
  • 7 replies
  • 0 likes
  • 726 Views
  • 7 replies
  • 0 likes

Can't share tracks iPhone 5s.

When I have a track I want to share I click share. I get the 5 different options to share. I always use SMS or email. When I select either of them a transition screen appears momentarily as if its working normally then it disappears showing the share...

  • Gig Goer
  • When I have a track I want to share I click share. I get the 5 different options to share. I always use SMS or email.   When I select either of them a transition screen appears momentarily a...
  • rebortver
  • Casual Listener
  • 1896 Views
  • 15 replies
  • 0 likes
  • 1896 Views
  • 15 replies
  • 0 likes

Facebook connection issues - I've tried every suggestion!

I have a tricky one - I downloaded the Spotify app on my iPad and iPhone and made myself an account using my email address (not via facebook). Made some playlists etc. and all good. A friend comes round and uses my iPad to log on to her Facebook acco...

  • Newbie
  • I have a tricky one - I downloaded the Spotify app on my iPad and iPhone and made myself an account using my email address (not via facebook). Made some playlists etc. and all good. A friend comes ro...
  • Merik
  • Community Legend
  • 378 Views
  • 1 replies
  • 0 likes
  • 378 Views
  • 1 replies
  • 0 likes

Offline - shuffle - stops playing, but app says still playing.

I ride a motorbike and often ride with my headphones in and Spotify playing on offline mode. However, since moving from an iPhone 4 to an iPhone 5s (both with the latest iOS), it's develoepd a problem. The music plays back fine, but it will then reac...

  • Casual Listener
  • I ride a motorbike and often ride with my headphones in and Spotify playing on offline mode.   However, since moving from an iPhone 4 to an iPhone 5s (both with the latest iOS), it's develoe...
  • incompletepete
  • Casual Listener
  • 530 Views
  • 3 replies
  • 0 likes
  • 530 Views
  • 3 replies
  • 0 likes

Help

I use to have spotify but I had deactivated my premium account last month and I want to reactivated it without losing my music.

  • Casual Listener
  • I use to have spotify but I had deactivated my premium account last month and I want to reactivated it without losing my music.
  • Peter__
  • Community Legend
  • 371 Views
  • 4 replies
  • 0 likes
  • 371 Views
  • 4 replies
  • 0 likes

Facebook login

I'm having an issue with my spotify account, I'm logged in with my account and attempting to login with my facebook and on my ipad and iPhone it is stating someone else's name? All my playlists state they are created by a friend of mine who used my s...

  • Casual Listener
  • I'm having an issue with my spotify account, I'm logged in with my account and attempting to login with my facebook and on my ipad and iPhone it is stating someone else's name? All my playlists sta...
  • Peter__
  • Community Legend
  • 500 Views
  • 5 replies
  • 0 likes
  • 500 Views
  • 5 replies
  • 0 likes

Playlist track order on iPhone

Hi, is it possible to rearrange the playlist order on mobile playlist without using the drag and drop function? Can anybody please help me with this? I've seen posts from 2012 about this problem but no recent ones and to be honest it doesn't seem lik...

  • Casual Listener
  • Hi, is it possible to rearrange the playlist order on mobile playlist without using the drag and drop function?   Can anybody please help me with this?   I've seen posts from 2012 a...
  • H2O2
  • Casual Listener
  • 383 Views
  • 2 replies
  • 0 likes
  • 383 Views
  • 2 replies
  • 0 likes

cant sync my spotify files to my ipod

i have a ipod nano, i cannot sync the files i have downloaded on to my spotify accounct to the ipod, i am a premium coustermer just started my 30 day free trial, i have set all the songs to available offline mode and they seemed to sync on to spotify...

  • Newbie
  • i have a ipod nano, i cannot sync the files i have downloaded on to my spotify accounct to the ipod, i am a premium coustermer just started my 30 day free trial, i have set all the songs to available...
  • Peter__
  • Community Legend
  • 2077 Views
  • 3 replies
  • 0 likes
  • 2077 Views
  • 3 replies
  • 0 likes

Unable to Play Track on Android or iPad, but playable on PC?

Hi all,Would anyone know why some tracks of my playlist play fine on the PC, but are unplayable on Android or iPad? These are greyed out in the mobile devices.On the iPad, it says "Unable to Play Track" when you try to play it.Other related posts for...

  • Regular
  • Hi all, Would anyone know why some tracks of my playlist play fine on the PC, but are unplayable on Android or iPad? These are greyed out in the mobile devices. On the iPad, it says "Unable to ...
  • excalibr-inbox
  • Regular
  • 564 Views
  • 2 replies
  • 0 likes
  • 564 Views
  • 2 replies
  • 0 likes

Spotify Connect Between Devices

I have Spotify Connect and started about the same time as a friend. He can control playback between iPhone and iPad with Spotify Connect and I can not do the same thing. How do I enable this on my account. All my devices are on the same wifi network ...

  • Casual Listener
  • I have Spotify Connect and started about the same time as a friend.  He can control playback between iPhone and iPad with Spotify Connect and I can not do the same thing.  How do I enable t...
  • Peter__
  • Community Legend
  • 545 Views
  • 1 replies
  • 0 likes
  • Connect
    iphone
  • 545 Views
  • 1 replies
  • 0 likes