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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

226774 Views

53 replies

13 likes

  • 226774 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

151692 Views

507 replies

108 likes

  • 151692 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106277 Views

19 replies

38 likes

  • 106277 Views
  • 19 replies
  • 38 likes

Stopped working

My spoify I has stopped working, u can see my playlist but it won't play

Newbie

My spoify I has stopped working, u can see my playlist but it won't play

Peter__

Community Legend

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Songs I Star on iPhone Don't Show up on Spotify Client

Hi - I have Premium and when I star a song on my iPhone it doesn't show up in my "Starred" list of songs under "Your Music" in the client. Why aren't the two syncing up? Thanks, Paul

Regular

Hi -   I have Premium and when I star a song on my iPhone it doesn't show up in my "Starred" list of songs under "Your Music" in the client.  Why aren't the two syncing up?   T...

plhoward

Regular

926 Views

6 replies

0 likes

  • 926 Views
  • 6 replies
  • 0 likes

Auto-Resume iOS playback when reconnecting bluetooth

I play Spotify via Bluetooth in my car. When I turn off the ignition and BT connection stops, Spotify stops playing. Then when I restart my car, I have to press play again to resume. I'd like to have an option to auto-resume when BT reconnects, or co...

Regular

I play Spotify via Bluetooth in my car. When I turn off the ignition and BT connection stops, Spotify stops playing. Then when I restart my car, I have to press play again to resume. I'd like t...

Joe

Community Legend

970 Views

1 replies

0 likes

  • 970 Views
  • 1 replies
  • 0 likes

playlist called "-" not visible on mobile spotify

hi. why is that if you crate a playlist and name it with a minus sign (-) it doesn't show up on an ios device? it just creates kind of a gap between playlists and it's not possible to play that particular playlist? is this a bug or is this done with ...

Casual Listener

hi. why is that if you crate a playlist and name it with a minus sign (-) it doesn't show up on an ios device? it just creates kind of a gap between playlists and it's not possible to play that parti...

Joe

Community Legend

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Solved!! iPad 2 not syncing playlists

Installed Spotify on my iPad 2 today, logged in, it recognises my friends but doesn't bring up any of my playlists. iPad is connected on my home wifi (same as laptop and phone). Desktop app recognises when iPhone device is connected, but not iPad. I'...

Casual Listener

Installed Spotify on my iPad 2 today, logged in, it recognises my friends but doesn't bring up any of my playlists. iPad is connected on my home wifi (same as laptop and phone). Desktop app recognise...

Peter__

Community Legend

2162 Views

5 replies

0 likes

  • 2162 Views
  • 5 replies
  • 0 likes

Spotify stops when opening safari

Hi I think that this problem started with the new iOS update. It's really quite annoying as I usually listen to music from spotify when researching the web. Has anyone figured what to do? It's driving me mad!Thank you.

Newbie

Hi I think that this problem started with the new iOS update. It's really quite annoying as I usually listen to music from spotify when researching the web. Has anyone figured what to do? It's dr...

Peter__

Community Legend

3239 Views

1 replies

0 likes

iOS update
  • 3239 Views
  • 1 replies
  • 0 likes

Connecting...

When I'm listening in my car spotify suddenly will stop halfway through the first song played, or maybe the second, and say Connecting. Then I switch on I heart radio, and then go back... and sometimes that helps, or I wait like half an hour and try ...

Casual Listener

When I'm listening in my car spotify suddenly will stop halfway through the first song played, or maybe the second, and say Connecting.  Then I switch on I heart radio, and then go back... and s...

robzim737

Community Legend

535 Views

3 replies

0 likes

  • 535 Views
  • 3 replies
  • 0 likes

Spotify App. not working properly. iPhone 4S

I have a iPhone 4S and I paid for my subscription yesterday. My desktop app says I am premium member and when I go to my iPhone it sometimes works. By that I mean, it allows me to stream on demand anything like it should and then all of a sudden it w...

Casual Listener

I have a iPhone 4S and I paid for my subscription yesterday. My desktop app says I am premium member and when I go to my iPhone it sometimes works. By that I mean, it allows me to stream on demand an...

Peter__

Community Legend

986 Views

5 replies

0 likes

  • 986 Views
  • 5 replies
  • 0 likes

IOS not showing full catolog

Hi, It seems that both iOS and android apps are not showing us all your choices. An example would be when I type in Swan lake into both mobile apps, it gives me maybe 4 or 5 albums. However, when I type the same piece into the desktop app, it gives m...

Visitor

Hi, It seems that both iOS and android apps are not showing us all  your choices. An example would be when I type in Swan lake into both mobile apps, it gives me maybe 4 or 5 albums. However, ...

user-removed

Not applicable

491 Views

3 replies

0 likes

  • 491 Views
  • 3 replies
  • 0 likes

Solved!! Playlist will not play

Hey I have a question about a playlist issue I have. I own an iPod touch 4th gen and use spotify on it, and whenever I add a song to my playlist, I can't play it. No matter how many times I click on the song in my playlist it won't load and play. I'm...

Casual Listener

Hey I have a question about a playlist issue I have. I own an iPod touch 4th gen and use spotify on it, and whenever I add a song to my playlist, I can't play it. No matter how many times I click on ...

_zoltan_

Casual Listener

646 Views

2 replies

0 likes

  • 646 Views
  • 2 replies
  • 0 likes

IPHONE 5 IS NOT SYNCING FOR OFFLINE MODE

Hi all. I am using Version 0.9.4.25 of the Spotify App on my iPhone 5 Version 7.1. I have 3.7GB available and I have a premium account. None of my playlists are syncing so that I can listen to them in offline mode. I hit the button "make available of...

Newbie

Hi all.   I am using Version 0.9.4.25 of the Spotify App on my iPhone 5 Version 7.1. I have 3.7GB available and I have a premium account. None of my playlists are syncing so that I can liste...

Merik

Community Legend

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Why I cancelled Spotify within 1 hour of paying for a premium trial.

I've used MOG for years...very happy. They've been purchased by Beats Music. Spent hours transferring my library to Beats...they managed to wipe it out after one week. Had to spend hours rebuilding. Very frustrating. With the above experience under y...

Newbie

I've used MOG for years...very happy. They've been purchased by Beats Music. Spent hours transferring my library to Beats...they managed to wipe it out after one week. Had to spend hours rebuilding. ...

Merik

Community Legend

614 Views

1 replies

0 likes

  • 614 Views
  • 1 replies
  • 0 likes

Streaming of local files to iPhone without offline mode

I have a +60GB local music collection which I've got in Spotify. Is there a way to make this collection available on my iphone so I can stream via 3G? With only 16G, using offline mode won't be sufficient.

Newbie

I have a +60GB local music collection which I've got in Spotify. Is there a way to make this collection available on my iphone so I can stream via 3G? With only 16G, using offline mode won't be suf...

Joe

Community Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Not Working

Spotify is not working on my iphone after paying my bill. My user name is tyrekmcrae. I have restarted thedevice logged out andback in along with reinstalling the app multiple times.

Newbie

Spotify is not working on my iphone after paying my bill. My user name is tyrekmcrae. I have restarted thedevice logged out andback in along with reinstalling the app multiple times.

Peter__

Community Legend

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Unable to sync after update to iOS 71.

Hey guys. As a long time premium user and daily user I need some help... After updating IOS the playlists and songs won't sync at all. iPhone 5S with iOs 7.1(11D167) 16gb with 5.5gb free Spotify app Version 0.9.4.25 ~160 Playlists of various sizes Tr...

Casual Listener

Hey guys.   As a long time premium user and daily user I need some help...   After updating IOS the playlists and songs won't sync at all.   iPhone 5S with iOs 7.1(11D167) ...

MSjoberg

Casual Listener

608 Views

5 replies

0 likes

  • 608 Views
  • 5 replies
  • 0 likes

iOS 7.1 changed premium

All of a sudden I can't access premium features on my iOS 7.1 device such as playing songs individually, saving playlists, downloading music. What is going on?? It suddenly changed and was working before and I didn't do anything! This should not happ...

Newbie

All of a sudden I can't access premium features on my iOS 7.1 device such as playing songs individually, saving playlists, downloading music. What is going on?? It suddenly changed and was working be...

Peter__

Community Legend

523 Views

1 replies

0 likes

iOS 7.1
  • 523 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Connect makes Airplay button disappear

So up until today I used to stream my music from Spotify on iPad to my Denon Cocoon using Airplay. Since today I have the Spotify Connect button available. Two problems with that:- The Airplay Button seems to be gone- The Spotify Connect Button doesn...

Casual Listener

So up until today I used to stream my music from Spotify on iPad to my Denon Cocoon using Airplay. Since today I have the Spotify Connect button available. Two problems with that: - The Airplay Bu...

Nielsch1890

Casual Listener

1182 Views

1 replies

0 likes

  • 1182 Views
  • 1 replies
  • 0 likes

Solved!! Offline playlist of local files causes app to crash

iOS 6.1.3iphone 4sSpotify version: 0.9.4Just upgraded to the latest version of Spotify for iOS. For some reason playing offline playlists with local files causes the app to crash in this latest version. I doesn't matter if I'm offline or online, wifi...

Music Fan

iOS 6.1.3 iphone 4s Spotify version: 0.9.4 Just upgraded to the latest version of Spotify for iOS. For some reason playing offline playlists with local files causes the app to crash in this late...

Strommingen

Music Fan

1413 Views

2 replies

0 likes

Crash
local files
Offline Access
Offline playlists unavailable
  • 1413 Views
  • 2 replies
  • 0 likes

Problems with sync

Hi!I just bought another month with spotify premium and having problems with syncing songs.It seems to be a problem with the user and not the app, because the syncing is no problem when i log into another user.Why´s that?

Casual Listener

Hi! I just bought another month with spotify premium and having problems with syncing songs. It seems to be a problem with the user and not the app, because the syncing is no problem when i log int...

Joe

Community Legend

1443 Views

5 replies

0 likes

  • 1443 Views
  • 5 replies
  • 0 likes

Solved!! Can't make my playlists available offline on iphone 5s or computer.

Hi,I am not able to make any of my playlists available offline on my iPhone 5s, iOS 7.1 10,6 GB of free space and version 0.9.4 of Spotify.I have had spotify premium for about 3 years and I never had a problem on my old device.It does not make any di...

Regular

Hi, I am not able to make any of my playlists available offline on my iPhone 5s, iOS 7.1 10,6 GB of free space and version 0.9.4 of Spotify. I have had spotify premium for about 3 years and I nev...

Uåkesson

Regular

3707 Views

10 replies

0 likes

  • 3707 Views
  • 10 replies
  • 0 likes