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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44099 Views

44 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109749 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1685 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302178 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128090 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Playing individual songs instead of shuffle

How can I play individual songs in my playlist instead of using the shuffle option? Do you have to subscribe in order to do this?Thanks.

Casual Listener

How can I play individual songs in my playlist instead of using the shuffle option? Do you have to subscribe in order to do this? Thanks.

tjrcrn

Casual Listener

1208 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Anyone who has your music

When it finally rolls to your device do you need to restart app? Cause I always have mine playing and I'm just trying to get it as soon as it's available to me and I'm not sure if it actually notifies you about it

Regular

When it finally rolls to your device do you need to restart app? Cause I always have mine playing and I'm just trying to get it as soon as it's available to me and I'm not sure if it actually notifie...

MattSuda

Spotify Star

1144 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Rolling out 1.0

I'm so anxiously waiting for "Your Music" on my iPhone. How long does these gradually rolling updates usually take ro reach all users? Am I facing hours, days or maybe even weeks? Thanks in advance

Visitor

I'm so anxiously waiting for "Your Music" on my iPhone. How long does these gradually rolling updates usually take ro reach all users? Am I facing hours, days or maybe even weeks? Thanks in advan...

MattSuda

Spotify Star

1065 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Premium account downlaoded songs not available

Premium account holder Have multiple Playlists and Album which are downloaded to my iPhone 5 However I can't see the lists if I'm offline since the update Spotify seems to require a Wifi or 3G connection before I can see my list and track titles Plea...

Casual Listener

Premium account holder   Have multiple Playlists and Album which are downloaded to my iPhone 5   However I can't see the lists if I'm offline since the update   Spotify see...

blake

Community Legend

619 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Not scrobbling to last.fm after update to 1.0

I recently updated to 1.0 and have noticed that my plays aren't being logged at last.fm I tried turning scrobbling on/off, but this did not work. Additionally, there is no way re-enter my password for last.fm in the mobile app--the cursor remains in ...

Music Fan

I recently updated to 1.0 and have noticed that my plays aren't being logged at last.fm   I tried turning scrobbling on/off, but this did not work. Additionally, there is no way re-enter my ...

jheeze

Music Fan

941 Views

2 replies

0 likes

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  • 0 likes

Solved!! Quick Link to Search Field from anywhere in app / Menu option on all screens

It would be a huge improvement for me if there was a quick way to access the search bar once you're in a playlist, or even worse, once you've jumped from various artists and albums consecutively. In order to search once you've gone down a path, you h...

Casual Listener

It would be a huge improvement for me if there was a quick way to access the search bar once you're in a playlist, or even worse, once you've jumped from various artists and albums consecutively. In ...

rootsverdes

Casual Listener

2178 Views

3 replies

0 likes

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Sync Offline Quality Only Syncing at 96kbps after 1.0 Update Today

Starting today anything that I make available offline is only downloading at 96kbps (the lowest setting - "Normal"). I know this because I had to delete the app and redownload it from the App Store this morning and when I downloaded a few albums I no...

Roadie

Starting today anything that I make available offline is only downloading at 96kbps (the lowest setting - "Normal").  I know this because I had to delete the app and redownload it from the App S...

chrisgreenie

Music Fan

2216 Views

12 replies

0 likes

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Solved!! Playlists not showing up in phone app! Help!

Hello! Hopefully someone can help me. I went into my Spotify app for iPhone today and all my playlists were gone! I logged into Spotify with my TV and they show up there. Is there a reason this is happening? And how I can fix it? Please help! Thank y...

Casual Listener

Hello! Hopefully someone can help me. I went into my Spotify app for iPhone today and all my playlists were gone! I logged into Spotify with my TV and they show up there. Is there a reason this is ha...

desireeeeee

Casual Listener

6337 Views

2 replies

0 likes

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Premium and shuffle play on iPhone

I've got spotify premium and whenever I try and play songs on a playlist on my phone I can only play shuffle?

Newbie

I've got spotify premium and whenever I try and play songs on a playlist on my phone I can only play shuffle?

Joe

Community Legend

548 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

new spotify release

just downloaded the new spotify, but the app wont launch at all. and the app doesnt show in itunes either, so i cant remove it. anyone got any ideas on how i can delete it, so i can reinstall ?

Newbie

just downloaded the new spotify, but the app wont launch at all. and the app doesnt show in itunes either, so i cant remove it. anyone got any ideas on how i can delete it, so i can reinstall ? 

robzim737

Community Legend

725 Views

1 replies

1 likes

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Spotify crashing when I click Shuffle Songs [Premium]

I have a playlist with ~48 tracks. Sometimes when I click Shuffle Songs at the top the app hangs for a long time then it tries to play the first song. The song never plays and the only way I seem to be able to restore playback is by shutting my phone...

Newbie

I have a playlist with ~48 tracks.  Sometimes when I click Shuffle Songs at the top the app hangs for a long time then it tries to play the first song.  The song never plays and the only wa...

Xenochrist

Casual Listener

1394 Views

2 replies

0 likes

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Solved!! New Update: Music won't sync offline

So with the new update, whenever I'm in a playlist and hit 'save offline' the loading icon next to the first song starts going for about 2 seconds then completely stops, and no other songs start to sync. The 2 seconds of saving does not even save the...

Casual Listener

So with the new update, whenever I'm in a playlist and hit 'save offline' the loading icon next to the first song starts going for about 2 seconds then completely stops, and no other songs start to s...

Grace

Spotify

1817 Views

3 replies

0 likes

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"Your Music" Feature Offline

Is there a way to make songs saved to "Your Music" available offline? Or do they have to be part of a playlist?

Casual Listener

Is there a way to make songs saved to "Your Music" available offline? Or do they have to be part of a playlist?

Joe

Community Legend

1654 Views

5 replies

4 likes

  • 1654 Views
  • 5 replies
  • 4 likes

Album Shuffle on Iphone issue

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-pa...

Casual Listener

Ok, I have been trying to get this shuffle play to work as advertised and it just won’t cooperate. In all the advertisements and from what I have read, I should be able to shuffle an album or playlis...

Joe

Community Legend

581 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Bad quality Artwork

Hello! I noticed a thing on the newest update: The Artwork quality is very bad. Or you can at least see pixels, which is not good. So i wonder if it's a bug or something?

Casual Listener

Hello! I noticed a thing on the newest update: The Artwork quality is very bad. Or you can at least see pixels, which is not good. So i wonder if it's a bug or something?

MattSuda

Spotify Star

1179 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

View Queue

I can't see the Queue of songs in iOS - both iPhone and iPad versions (v1.0.0.3251). The left hand menu reads: Search, Browse, Discover, Radio, Playlists, Settings. I can add items to the Queue but it is invisible. Any ideas?

Newbie

I can't see the Queue of songs in iOS - both iPhone and iPad versions (v1.0.0.3251). The left hand menu reads: Search, Browse, Discover, Radio, Playlists, Settings. I can add items to the Queue b...

superhotswede

Regular

1061 Views

2 replies

0 likes

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  • 2 replies
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have premium help you?

Hi there I have premium it has help me you van try it for 48 hrs so you can enjoy

Roadie

Hi there I have premium it has help me you van try it for 48 hrs so you can enjoy

Robbie

Spotify Legend

749 Views

2 replies

0 likes

Music Purchase
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cannot vote (thumbs up or down) on a song after it has finished

I like to listen to a complete song on radio mode before giving a thumbs up or down to help tune the station to my needs, but if i don't run to my IOS device within seconds of the end, it's too late -- can no longer vote on the song? what am i missin...

Casual Listener

I like to listen to a complete song on radio mode before giving a thumbs up or down to help tune the station to my needs, but if i don't run to my IOS device within seconds of the end, it's too late ...

dead_maniac

Newbie

985 Views

2 replies

0 likes

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  • 2 replies
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Maybe I'm just being silly. Help please! (IOS 1.0)

OK. So, I've had both my desktop app on OSX and my IOS app updated to the most recent versions but for some reason I can't get my head around something. Maybe it's just me, hopefully someone can let me know. This may well come out as just rambling bu...

Music Fan

OK. So, I've had both my desktop app on OSX and my IOS app updated to the most recent versions but for some reason I can't get my head around something. Maybe it's just me, hopefully someone can let ...

IAmDrummist

Music Fan

1278 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes