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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408535 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279818 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178945 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have just added spotify premium although can't listen to any song I want instantly I can only add to a playlist please advise, thanks
I have just added spotify premium although can't listen to any song I want instantly I can only add to a playlist please advise, thanks
Community Legend
2001 Views
2 replies
0 likes
After the latest update (version 0.9.4.25), Spotify will freeze whenever I open it while it's playing. The freeze is temporary, and usually lasts between 20 - 30 seconds. Often this means I won't be able to like a song form the radio if there's less ...
After the latest update (version 0.9.4.25), Spotify will freeze whenever I open it while it's playing. The freeze is temporary, and usually lasts between 20 - 30 seconds. Often this means ...
Newbie
1422 Views
2 replies
0 likes
Hello, I have Spotify Premium on PC, Android and iOS (iPod touch 4th), and at first I noted that a few songs of my playlists were not showing on my iPod. I unchecked "Hide unplayable" on both iPod and PC and the missing song appeared on my iPod but g...
Hello, I have Spotify Premium on PC, Android and iOS (iPod touch 4th), and at first I noted that a few songs of my playlists were not showing on my iPod. I unchecked "Hide unplayable" on b...
Not applicable
879 Views
6 replies
0 likes
I just upgraded for the free 30 day trial and want to upgrade to premium after this trial period, BUT I cannot sync or add my iPhone 5 to the account. How do I do this. If I can't do this then I will not upgrade. I have reloaded Spotify on both my iP...
I just upgraded for the free 30 day trial and want to upgrade to premium after this trial period, BUT I cannot sync or add my iPhone 5 to the account. How do I do this. If I can't do this then I will...
Casual Listener
570 Views
2 replies
0 likes
I just paid for spotify premium after having a break for a while and now when I go onto the app it says I still have spotify free subscription. I log in using my 'maxumasprime' login and still no help I also have tried deleting the app and re downloa...
I just paid for spotify premium after having a break for a while and now when I go onto the app it says I still have spotify free subscription. I log in using my 'maxumasprime' login and still no hel...
Casual Listener
716 Views
6 replies
0 likes
This is an issue I have with some albums/playlists, like for example the Ironic album by Alanis Morissette and Love Made Me Do It album by Elin Lanto. They are downloaded/synced on both my Mac and my iPhone. The problem is I get no sound on them on m...
This is an issue I have with some albums/playlists, like for example the Ironic album by Alanis Morissette and Love Made Me Do It album by Elin Lanto. They are downloaded/synced on both my Mac and my...
Community Legend
635 Views
2 replies
0 likes
Spotify doesn't want to sync my playlist via wifi anymore. I tried everything: Turning offline mode on and off, re-starting the app, removing the app and re-install. Nothing works. As soon as I enable 'sync via 3g' the playlists start syncing, but no...
Spotify doesn't want to sync my playlist via wifi anymore. I tried everything: Turning offline mode on and off, re-starting the app, removing the app and re-install. Nothing works. As...
Community Legend
5126 Views
11 replies
0 likes
Just paid for the Premium Spotify and it won't show up on my iPhone app...tried logging in and out and no change. Ridiculous. Can someone help me?
Just paid for the Premium Spotify and it won't show up on my iPhone app...tried logging in and out and no change. Ridiculous. Can someone help me?
Not applicable
460 Views
2 replies
0 likes
I noticed recently in my desktop app that Starring songs and albums seems to have been replaced with the "Your Music" section where music goes when I click "Save". I can't seem to find these collections of music on my iPhone app. Has the functionalit...
I noticed recently in my desktop app that Starring songs and albums seems to have been replaced with the "Your Music" section where music goes when I click "Save". I can't seem to find the...
Regular
946 Views
2 replies
0 likes
3 days ago i could listen to music on my phone with no problem, and now suddenly i cant anymore. Everytime i open spotify on my phone, the screen freezes on the browse page. I have tried to reinstall, but i doesnt work. Does anyone else have this pro...
3 days ago i could listen to music on my phone with no problem, and now suddenly i cant anymore. Everytime i open spotify on my phone, the screen freezes on the browse page. I have tried to reinstall...
Casual Listener
793 Views
4 replies
0 likes
Since yesterday the Spotify app on my iPhone behaves strangely. When I download songs for offline use the songs are downloaded in a couple of seconds. You could think that's a nice thing, but since I'm having my sync settings put to Extreme, I got a ...
Since yesterday the Spotify app on my iPhone behaves strangely. When I download songs for offline use the songs are downloaded in a couple of seconds. You could think that's a nice thing, but since I...
Community Legend
1470 Views
7 replies
0 likes
I bought premium today and was downloading my playlists for offline play. I thought that spotify said you can listen to ANY track at ANY time, do i still have to shuffle play the playlist? I wanted to listen to one song in particular and it says, "un...
I bought premium today and was downloading my playlists for offline play. I thought that spotify said you can listen to ANY track at ANY time, do i still have to shuffle play the playlist? I wanted t...
Community Legend
418 Views
1 replies
0 likes
I bought 3 month preminum, put in the code with a computer, It said that I had preminum but I can't have un offline list and have to shuffle play the music when I tried to put in the code again it didn't work.
I bought 3 month preminum, put in the code with a computer, It said that I had preminum but I can't have un offline list and have to shuffle play the music when I tried to put in the code again it di...
Not applicable
577 Views
2 replies
0 likes
My wife subscribes to the £5 Unlimited service, and while this has got rid of the ads from the Spotify desktop app, she still gets them on her iPhone app. Is this a fault with her account? She shouldn't have to pay twice as much just to banish them f...
My wife subscribes to the £5 Unlimited service, and while this has got rid of the ads from the Spotify desktop app, she still gets them on her iPhone app. Is this a fault with her account? She should...
Community Legend
626 Views
3 replies
0 likes
Community Legend
570 Views
1 replies
0 likes
Let me start by saying I have been a Spotify user from day one and always had a paid subscription however this will be changing if I am not given the option to disable this annoying and embarrassing connect. I was in a meeting the other day and my ph...
Let me start by saying I have been a Spotify user from day one and always had a paid subscription however this will be changing if I am not given the option to disable this annoying and embarrassing ...
Casual Listener
734 Views
3 replies
0 likes
The list loads on the desktop app just fine but on the ios app it says "something went wrong." I have tried reinstallation of the app, restarting the device (iphone 5c), as well as different internet connections. Any help would be appriciated, thanks...
The list loads on the desktop app just fine but on the ios app it says "something went wrong." I have tried reinstallation of the app, restarting the device (iphone 5c), as well as different in...
Casual Listener
780 Views
4 replies
0 likes
Since the most recent IOS update I cannot access spotify. I get an error message stating unable to login in offline mode. When I click ok the whole thing shuts down. I also have lost the icon in my iPhone 4s settings
Since the most recent IOS update I cannot access spotify. I get an error message stating unable to login in offline mode. When I click ok the whole thing shuts down. I also have lost the icon in my i...
Community Legend
582 Views
1 replies
0 likes
I have an iPhone and have set a couple of playlists to be synced and available offline. And when first set up it worked fine and I could listen to them offline. But I've had to re-sync them several times. I have to do it right now. Why does this keep...
I have an iPhone and have set a couple of playlists to be synced and available offline. And when first set up it worked fine and I could listen to them offline. But I've had to re-sync them several t...
Newbie
3177 Views
13 replies
0 likes
On my computer, i have a downloaded version of a song (the real version by the artist). Spotify does not carry the original song in their service, but a bad karaoke version of the song. I've added the original version of the song and others to my pla...
On my computer, i have a downloaded version of a song (the real version by the artist). Spotify does not carry the original song in their service, but a bad karaoke version of the song. I've added th...
Community Legend
717 Views
1 replies
0 likes
