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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44087 Views

44 replies

10 likes

  • 44087 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109744 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1684 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302170 Views

62 replies

16 likes

  • 302170 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128085 Views

19 replies

38 likes

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  • 19 replies
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Songs not playing

Whenever I select a song I get 2 pop ups one saying unable to play track and the other notifying me about the shuffle feature, then the song doesn't play. This happens every time I choose a song. It will let me preview a song but that is it. What cou...

Newbie

Whenever I select a song I get 2 pop ups one saying unable to play track and the other notifying me about the shuffle feature, then the song doesn't play. This happens every time I choose a song. It ...

Joe

Community Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
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Re: Spotify Update...

I detest the new white on black interface on the iPhone app. It makes it so difficult to read for those of us with less than perfect eyesight. I use Spotify a lot in the car, and therefore the iPhone is always a distance away from me in its' holder. ...

Casual Listener

I detest the new white on black interface on the iPhone app.  It makes it so difficult to read for those of us with less than perfect eyesight.  I use Spotify a lot in the car, and therefor...

Joe

Community Legend

700 Views

3 replies

0 likes

  • 700 Views
  • 3 replies
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Solved!! Does it work with putting the local files on my spotify mobile to computer?

Hey, i want to put all my local files from my mobile back to the computer, which means the other way around instead of putting local files in my mobile. Does that work? And if it does, how can i do that? Thanks

Newbie

Hey,   i want to put all my local files from my mobile back to the computer, which means the other way around instead of putting local files in my mobile.    Does that work? An...

Merik

Community Legend

916 Views

1 replies

0 likes

  • 916 Views
  • 1 replies
  • 0 likes

Connecting to Twitter

iPhone 5 upto date with Apple and Spotify. No Facebook connection. When I try to share via twitter spotify is unable to 'connection to twitter failed'

Newbie

iPhone 5 upto date with Apple and Spotify. No Facebook connection. When I try to share via twitter spotify is unable to 'connection to twitter failed'

ccaarrllooss4

Music Fan

1636 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Music pausing when app closes

Updated to the new version of the app, now whenever I'm playing music and exit the app or the screen locks, my music fades out and pauses. Thus, a useless app. Help please

Casual Listener

Updated to the new version of the app, now whenever I'm playing music and exit the app or the screen locks, my music fades out and pauses. Thus, a useless app. Help please 😞

TheGreatDave

Casual Listener

4988 Views

4 replies

0 likes

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Solved!! Song information not displaying correctly in lockscreen

I have an iPhone 5S running iOS 7.1 and I updated my Spotify to version 1.0.0. After the update, the information (name/artist) of my local files/songs that I synced from computer are no longer displayed on the lockscreen. And the app has terrible lag...

Casual Listener

I have an iPhone 5S running iOS 7.1 and I updated my Spotify to version 1.0.0.   After the update, the information (name/artist) of my local files/songs that I synced from computer are no lo...

MattSuda

Spotify Star

913 Views

1 replies

0 likes

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  • 1 replies
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spotify premium account not working on iPhone 4S

Hello, I just signed up for the free 30 day trial of Spotify Premium. It seems to work on the desktop app, but when I log in to Spotify on my iPhone with my Facebook account, it won't allow me to stream on demand music and gives me the message "Only ...

Newbie

Hello,   I just signed up for the free 30 day trial of Spotify Premium. It seems to work on the desktop app, but when I log in to Spotify on my iPhone with my Facebook account, it won't allo...

Kalluminate

Newbie

4878 Views

13 replies

1 likes

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  • 13 replies
  • 1 likes

Weird audio hiccups

Today I encountered some pauses with no audio, and then it would start up again. This happened with the track continuing to play even though the audio wasn't playing. My headphones are not the problem since this happened about three times in 30 minut...

Music Fan

Today I encountered some pauses with no audio, and then it would start up again. This happened with the track continuing to play even though the audio wasn't playing. My headphones are not the proble...

Merik

Community Legend

1868 Views

3 replies

0 likes

  • 1868 Views
  • 3 replies
  • 0 likes

Ability to select by artist in Starred playlist

I just updated my iPhone and noticed when I selected my "starred" playlist it only lets me play in shuffle mode or I can filter up top. Before this latest patch I could search my starred playlist by artist, album, song, etc.. Now it appears I have to...

Casual Listener

I just updated my iPhone and noticed when I selected my "starred" playlist it only lets me play in shuffle mode or I can filter up top.  Before this latest patch I could search my starred playli...

IAmDrummist

Music Fan

587 Views

1 replies

0 likes

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  • 1 replies
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Shuffle play

I pay for my spotify account, but I still cannot get shuffle play off when I am on the app. How can I fix that?

Newbie

I pay for my spotify account, but I still cannot get shuffle play off when I am on the app. How can I fix that?

MattSuda

Spotify Star

691 Views

3 replies

0 likes

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  • 3 replies
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Spotify Black - Can't see new 'save' function

I've just switched back to spotify from Rdio after the new announcements, however one of the key features I was excited about and switched back for is the 'save' option to build a collection, which isn't on the new iOS version. Is this something that...

Newbie

I've just switched back to spotify from Rdio after the new announcements, however one of the key features I was excited about and switched back for is the 'save' option to build a collection, which i...

punchbuggy

Newbie

2133 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Spotify Redesign

I've just updated to the new spotify redesign in my iPhone 4S in the UK. Ive noticed I haven't received the 'Your Music' section update as shown and is still there as 'Playlists'. I thought as a premium user I would receive the newest features first....

Regular

I've just updated to the new spotify redesign in my iPhone 4S in the UK. Ive noticed I haven't received the 'Your Music' section update as shown and is still there as 'Playlists'. I thought as a pre...

jedboss

Regular

1793 Views

4 replies

0 likes

Spotify Redesign
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Album Information

Unless I'm missing something, are album reviews missing from the new Spotify update? I liked being able to read reviews or information about individual albums while I was listening to them. Not every album had one, but many did, and now I don't see a...

Roadie

Unless I'm missing something, are album reviews missing from the new Spotify update?  I liked being able to read reviews or information about individual albums while I was listening to...

420 Views

0 replies

1 likes

  • 420 Views
  • 0 replies
  • 1 likes

v1.0.0.3251 Discover "Add to Queue" option missing.

I used the forum search option for this but didn't find anything. Someone point me in the right direction if I'm wrong... After the update today April 2, 2014, the add to queue option is now missing from the Discover section. I used to be able to go ...

Music Fan

I used the forum search option for this but didn't find anything.  Someone point me in the right direction if I'm wrong...   After the update today April 2, 2014, the add to queue optio...

511 Views

0 replies

1 likes

  • 511 Views
  • 0 replies
  • 1 likes

Odd UI behavior

On the latest update, when bringing up an album, if you swipe down the album picture will naturally go down. Lift the finger from the screen and it will spring up. However, it does not return to its initial position, and so a small blank space remain...

Casual Listener

On the latest update, when bringing up an album, if you swipe down the album picture will naturally go down. Lift  the finger from the screen and it will spring up. However, it does not return t...

Peter__

Community Legend

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Solved!! Lock Screen won't show local files

Having a bug where my lockscreen will not show song/album art if it is a local file. Any suggestions?

Casual Listener

Having a bug where my lockscreen will not show song/album art if it is a local file.   Any suggestions?

MattSuda

Spotify Star

815 Views

1 replies

0 likes

  • 815 Views
  • 1 replies
  • 0 likes

Spotify unlimited has advertisments on ipad mini only with wireless

Hi, does anyone know why i have with Spotify unlimited adverts on my ipad but not on the imac? It´s really annoying... bø

Newbie

Hi,   does anyone know why i have with Spotify unlimited adverts on my ipad but not on the imac? It´s really annoying...   bø

Joe

Community Legend

652 Views

3 replies

0 likes

  • 652 Views
  • 3 replies
  • 0 likes

Solved!! Playlists Won't Play

I just did a software update on my iPod touch and now when I try to play a playlist the device locks up briefly then kills the spotify app completely. Have unintalled/reinstalled several times with no luck. What is going on and how I do I get this fi...

Regular

I just did a software update on my iPod touch and now when I try to play a playlist the device locks up briefly then kills the spotify app completely.  Have unintalled/reinstalled several times ...

eddi0

Regular

729 Views

2 replies

0 likes

  • 729 Views
  • 2 replies
  • 0 likes