Spotify search on iOS not working.

[soushicaprisun]

The issue seemed to have returned again. As I was searching for an artist name currently and it kept saying 'couldn't load the page'. I had restarted the app, my phone, logged out and reinstall the app. Still its stuck in the same error. I couldnt show a photo as it seem to only be on my iphone after updating it to the lates iOS.

[_4ieitt-8jz3q]

The search function suddenly stopped working and returns the message ‘Couldn’t load the page’. I have tried all the suggestions in previous posts, including restarting the iPad, reinstalling Spotify, clearing the cache etc. but nothing seems to work. Has anyone had a similar problem? Any solutions?

Thanks

[OscarDC]

Hey @soushicaprisun,

Thank you for reaching out to the Community about this and welcome. We moved your post from an old thread to a new one for visibility, hope you don't mind.

To continue investigating this behavior, we understand you’ve already tried some troubleshooting steps including reinstalling, but to be sure that we're on the same page - did you use the steps for a clean reinstall mentioned in this article?

If the issue persists,  let us know the following info:

- Your device info (make/model) and current OS version

- Exact Spotify version

We'll be on the lookout for your response.