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Premium subscription not working.

Premium subscription not working.

I subscribed to the free premium subscription and its not working.
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6 Replies


@Jmannjr65 wrote:
I subscribed to the free premium subscription and its not working.

Hi, have you tried logging in and out?

 

Some iOS users have reported that uninstalling then reinstalling the app allowed them to use their subscription as well 🙂

 

Liam

I tried that and still nothing.


@Jmannjr65 wrote:
I tried that and still nothing.

What does it say when you go to your subscription page?

 

If it doesn't say premium, then it didn't go through.

I uninstalled the app and reinstalled and now it's working! Thanks LiamW.

Same problem here; my iPhone App don't recognize my premium account.

I also unistalled and re-installed the app but the problem is not solved...


@savanatheone wrote:

Same problem here; my iPhone App don't recognize my premium account.

I also unistalled and re-installed the app but the problem is not solved...


Hey! 🙂

I would suggest you have a read at and try the steps outlined in this post. If its still not working, just post on that topic and someone will look into it for you.

Peter

Peter
Spotify Community Mentor and Troubleshooter

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