Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
43906 Views
44 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109451 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
438238 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
302024 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have had spotify on my iPhone for months now and recently clicked from offline to online playback and it would not connect so I logged out an now I am unable to log into my account via iPhone
I have had spotify on my iPhone for months now and recently clicked from offline to online playback and it would not connect so I logged out an now I am unable to log into my account via iPhone
Community Legend
1059 Views
3 replies
3 likes
I'm tend to make snap decisions, and about one hour after installing the Spotify app on my iphone today, i decided to just get Premium. However, my phone still says I have 45 hours left on my trial, and I see no way to let it know that I'm a Premium ...
I'm tend to make snap decisions, and about one hour after installing the Spotify app on my iphone today, i decided to just get Premium. However, my phone still says I have 45 hour...
Community Legend
378 Views
1 replies
0 likes
I did the 30 day trial and it said i could use mobile devices for 30 days but when i go to play them on my iphone it says u have to be a premium user, but i am for 30 days? help quick please
I did the 30 day trial and it said i could use mobile devices for 30 days but when i go to play them on my iphone it says u have to be a premium user, but i am for 30 days? help quick please
Community Legend
523 Views
1 replies
0 likes
Air Play disappeared on the latest update. Even if I double tap the hope button and scroll over to the left, the Air Play icon isn't there. I have to launch iTunes and use Air Play from there then go back to Spotify once I selected the correct speake...
Air Play disappeared on the latest update. Even if I double tap the hope button and scroll over to the left, the Air Play icon isn't there. I have to launch iTunes and use Air Play from there then go...
591 Views
0 replies
0 likes
Hello.I am a long time spotify user. Been running fine on a PC, iPad2, iPad Mini and Android until today.The iPad mini app would not connect to the service and insisted I had not Internet connection when I actually did have an Internet connection.I u...
Hello. I am a long time spotify user. Been running fine on a PC, iPad2, iPad Mini and Android until today. The iPad mini app would not connect to the service and insisted I had not Internet con...
Casual Listener
1400 Views
2 replies
0 likes
I log into my wfogarty account on here and says no premium updated card info and my computer says premium whats wrong
I log into my wfogarty account on here and says no premium updated card info and my computer says premium whats wrong
Community Legend
450 Views
2 replies
0 likes
After having a premium account for over 2-3 years, my spotify account suddenly stopped working on all my devices, I can re-download the playlists at my ipad because it says I don't have,premium anymore? (ImhAve checked my account and I've been charge...
After having a premium account for over 2-3 years, my spotify account suddenly stopped working on all my devices, I can re-download the playlists at my ipad because it says I don't have,premium anymo...
Casual Listener
542 Views
2 replies
0 likes
Hi, I backed up my ipod as instructed by it didn't save my existing itunes music on my laptop. Please help. Thanks.
Hi, I backed up my ipod as instructed by it didn't save my existing itunes music on my laptop. Please help. Thanks.
342 Views
0 replies
0 likes
Hi People, various genre radio stations have been available for sometime. The situation seems to be escalating with more genres becoming unavailable with time. Please can you let me know what the problem is here or how I can rectify it?Thank you very...
Hi People, various genre radio stations have been available for sometime. The situation seems to be escalating with more genres becoming unavailable with time. Please can you let me know what the p...
Community Legend
568 Views
3 replies
0 likes
I have Spotify Premiun and the firts time I connet the iphone all was Ok. All songs were download to the iphone, but since that time I can't update. Pc and iphone use same wifi, but I dont know the problem. What can I do? What I'm doing bad? Thank
I have Spotify Premiun and the firts time I connet the iphone all was Ok. All songs were download to the iphone, but since that time I can't update. Pc and iphone use same wifi, but I dont...
Newbie
667 Views
2 replies
1 likes
I frequently enjoy listening to a radio station before falling asleep. But I've noticed that even if I use ios default clock app and use the time function to stop playing. I'll find my spotify still playing in the morning. I'm glad to know as a premi...
I frequently enjoy listening to a radio station before falling asleep. But I've noticed that even if I use ios default clock app and use the time function to stop playing. I'll find my spotify still ...
Community Legend
10574 Views
2 replies
2 likes
I have 40g available and yet the app refuses to download the second half of my playlists. Everything is met with an orange exclamation mark. Space is obviously not an issue (only using about 10g for the first half) so what gives? I've been paying for...
I have 40g available and yet the app refuses to download the second half of my playlists. Everything is met with an orange exclamation mark. Space is obviously not an issue (only using about 10g for ...
Community Legend
923 Views
1 replies
0 likes
I've used the app (now at V 0.6.4.2) for about 5 months with no problems, but today it began jumping ahead 10s every 1-2s. While playing, it sounds like a bad CD, but even when not playing, the tracks continue to jump forward in neat 10s increments. ...
I've used the app (now at V 0.6.4.2) for about 5 months with no problems, but today it began jumping ahead 10s every 1-2s. While playing, it sounds like a bad CD, but even when not playing, the track...
Community Legend
2388 Views
1 replies
0 likes
My spotify has been working just fine, but in the since the last update, I can only play MAYBE one song per day. I have spotify free so it is just on the radio, and I can change the station or make a new one, but I can't get it to play any songs afte...
My spotify has been working just fine, but in the since the last update, I can only play MAYBE one song per day. I have spotify free so it is just on the radio, and I can change the station or make a...
Regular
1534 Views
7 replies
0 likes
Hi everybody, I'm studient in USA (i'm from France), i use spotify with a prenium account,The software doesn't recognize my iphone when i connect him on my laptop (both, wifi and usb). It's a boring problem and i want to know how to fix it... What's ...
Hi everybody, I'm studient in USA (i'm from France), i use spotify with a prenium account, The software doesn't recognize my iphone when i connect him on my laptop (both, wifi and usb). &n...
459 Views
0 replies
0 likes
I just became a premium member of Spotify. From what I read, you can make offline playlists on 3 seperate devices. I made a playlist on my iphone. If my wife wants to make a playlist on her iphone, will she see my playlists as well? Is there a way to...
I just became a premium member of Spotify. From what I read, you can make offline playlists on 3 seperate devices. I made a playlist on my iphone. If my wife wants to make a playlist on her iphone, w...
Community Legend
661 Views
4 replies
0 likes
I put it in off line mode and it downloads a couple albums but then the next time i turn my phone on and go to Spotify it has to download them all over again.
I put it in off line mode and it downloads a couple albums but then the next time i turn my phone on and go to Spotify it has to download them all over again.
Roadie
671 Views
3 replies
0 likes
I upgraded to a prenium subscription today (5 hours ago) but it still won't sync on my iPhone and iPad. I tried tot log out and back in, and reinstalling the app but it all won;t work. Is this a bug?
I upgraded to a prenium subscription today (5 hours ago) but it still won't sync on my iPhone and iPad. I tried tot log out and back in, and reinstalling the app but it all won;t work. Is th...
Spotify
625 Views
4 replies
0 likes
Good morning, This past week I've had a myriad of problems with Spotify radio on both 3G and Wifi. The problems are identical no matter if I'm on Verizon's network or WiFi. -Personal Radio stations disappearing - My radio stations aren't there when I...
Good morning, This past week I've had a myriad of problems with Spotify radio on both 3G and Wifi. The problems are identical no matter if I'm on Verizon's network or WiFi. -Pers...
Community Legend
951 Views
5 replies
0 likes
I was wondering if anyone could help me? I've got several playlists in iTunes I've imported into Spotify but they won't display properly on my iPad or iPhone. They just show as "Loading" when I try going into them on my devices, despite having checke...
I was wondering if anyone could help me? I've got several playlists in iTunes I've imported into Spotify but they won't display properly on my iPad or iPhone. They just show as "Loading" whe...
Casual Listener
943 Views
4 replies
0 likes
