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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 26489 Views
  • 13 replies
  • 33 likes
  • 26489 Views
  • 13 replies
  • 33 likes

Free premium account through KPN is gone?

I have free spotify premium through a contract I have with KPN, Netherlands. However, yesterday when I logged in on spotify it appeared that it has been switched to the free version. I called KPN and they said that premium is still the active version...

  • Regular
  • I have free spotify premium through a contract I have with KPN, Netherlands. However, yesterday when I logged in on spotify it appeared that it has been switched to the free version. I called KPN and...
  • zubeyir23
  • Regular
  • 551 Views
  • 7 replies
  • 0 likes
  • 551 Views
  • 7 replies
  • 0 likes

Really Badly Distorted via Bluetooth and Headphones

In the past week or so the sound quality has been really bad via bluetooth to my speakers / car and via headphones. It sounds as if the speakers have blown up but it is just the spotify app as it works fine with things like youtube / the built in mus...

  • Newbie
  • In the past week or so the sound quality has been really bad via bluetooth to my speakers / car and via headphones. It sounds as if the speakers have blown up but it is just the spotify app as it wor...
  • David
  • Spotify Legend
  • 3499 Views
  • 3 replies
  • 1 likes
  • 3499 Views
  • 3 replies
  • 1 likes

Spotify for iPhone 5 keeps crashing!

Everytime I add a new playlist folder and it does not update it crashes. I keep having delete the app and reinstall it. Also it will not let me delete a playlist. It's deleted on my laptop but won't delete off of the phone.. Again it crashes when I t...

  • Casual Listener
  • Everytime I add a new playlist folder and it does not update it crashes. I keep having delete the app and reinstall it. Also it will not let me delete a playlist. It's deleted on my laptop but won...
  • Richard
  • Community Legend
  • 622 Views
  • 6 replies
  • 0 likes
  • 622 Views
  • 6 replies
  • 0 likes

Bought premium, showing not premium on iPhone app

I just upgraded to Premium a couple days ago and now driving on a roadtrip and my mobile app will not play my playlists! Saying I must be a premium member, when I am! Tried logging out and logging back in. Nada. Help!

  • Newbie
  • I just upgraded to Premium a couple days ago and now driving on a roadtrip and my mobile app will not play my playlists! Saying I must be a premium member, when I am! Tried logging out and logging ba...
  • Peter__
  • Community Legend
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Add to playlist in iPhone app

Could you improve the iPhone add to playlist function in the iPhone app so you dont have to listen to the song you want to add?

  • Newbie
  • Could you improve the iPhone add to playlist function in the iPhone app so you dont have to listen to the song you want to add?
  • 160 Views
  • 0 replies
  • 0 likes
  • 160 Views
  • 0 replies
  • 0 likes

Solved!! Spotify premium

Hi, can someone help me activate Spotify premium? I have paid for the first month and I am not able to activate premium mode on my account. It keeps telling me that I need to sign up for premium. Any help would be greatly appreciated, thank you.

  • Visitor
  • Hi, can someone help me activate Spotify premium? I have paid for the first month and I am not able to activate premium mode on my account. It keeps telling me that I need to sign up for premium. Any...
  • Peter__
  • Community Legend
  • 359 Views
  • 2 replies
  • 0 likes
  • 359 Views
  • 2 replies
  • 0 likes

Spotify says I'm in offline mode

Spotify keeps saying I'm in offline mode even though I'm not, and that only Premium users can stream offline. I just registered for Spotify Premium and it synced all of my starred tracks to my phone and yet when I try to search for something and play...

  • Casual Listener
  • Spotify keeps saying I'm in offline mode even though I'm not, and that only Premium users can stream offline.  I just registered for Spotify Premium and it synced all of my starred tracks to my ...
  • Peter__
  • Community Legend
  • 1158 Views
  • 1 replies
  • 0 likes
  • 1158 Views
  • 1 replies
  • 0 likes

Can no longer rearrange songs within my spotify playlists. (Iphone)

I can no longer rearrange songs in my playlists on my Iphone. I have seen other threads related to the same problem and customer service just seems to add a link saying it was disabled but not giving any timeline (if there is one) to when this proble...

  • Casual Listener
  • I can no longer rearrange songs in my playlists on my Iphone.   I have seen other threads related to the same problem and customer service just seems to add a link saying it was disable...
  • 323 Views
  • 0 replies
  • 0 likes
  • 323 Views
  • 0 replies
  • 0 likes

How can I get my iOS playlists to be in the same order that they are on the desktop app?

I have my playlists a certain order in the desktop app. But on ios they appear completely random. How do I solve this?

  • Newbie
  • I have my playlists a certain order in the desktop app. But on ios they appear completely random. How do I solve this?
  • Callacrap
  • Casual Listener
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

iOS losing content

my iphone just lost 3/4 of the future classic djs compilation, why has it done this? I have the premium service and it has worked for 6/12 until yesterday

  • Newbie
  • my iphone just lost 3/4 of the future classic djs compilation, why has it done this? I have the premium service and it has worked for 6/12 until yesterday
  • Peter__
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Downloading on my Ipod

I've got a bunch of music saved & I want to download it to my Ipod. As I understand it Spotify will wipe ALL existing music from my Ipod? Does Spotify do this whenever I want to download music or only the first time? Isn't there a way to download mus...

  • Newbie
  • I've got a bunch of music saved & I want to download it to my Ipod. As I understand it Spotify will wipe ALL existing music from my Ipod? Does Spotify do this whenever I want to download music or...
  • Peter__
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

can't sync starred list to iphone

how do I sync my starred list to my iphone? Some of them got synced as if by magic and then I get a message on my computer "it's paused syncing...". ps. I really don't know my way aaround the computer so be gentle.

  • Newbie
  • how do I sync my starred list to my iphone?  Some of them got synced as if by magic and then I get a message on my computer "it's paused syncing...".  ps.  I really don't know my way a...
  • Peter__
  • Community Legend
  • 810 Views
  • 1 replies
  • 0 likes
  • 810 Views
  • 1 replies
  • 0 likes

Spotify does not allow me make playlists in offline mode on iPhone 4s

I am a premium member. Until 2 weeks ago I was always able to add a list on my phone then while in wifi turn the offline mode switch snd tracks would become available offline. Now when I hit the switch nothing happens. Tracks remain gray. I have dele...

  • Regular
  • I am a premium member. Until 2 weeks ago I was always able to add a list on my phone then while in wifi turn the offline mode switch snd tracks would become available offline. Now when I hit the swit...
  • Srurak
  • Regular
  • 1456 Views
  • 11 replies
  • 0 likes
  • 1456 Views
  • 11 replies
  • 0 likes

Spotify Quality issues

Hi all, I have the preimum service. In the last two weeks I have been experiencing major quality issues using Spotify on my iPhone 4S. I just installed spotify on my Dell computer at home and I tried it out using Splashtop on my ipad remotely. The qu...

  • Casual Listener
  • Hi all, I have the preimum service. In the last two weeks I have been experiencing major quality issues using Spotify on my iPhone 4S. I just installed spotify on my Dell computer at home and I t...
  • Sam
  • Spotify
  • 485 Views
  • 2 replies
  • 1 likes
  • 485 Views
  • 2 replies
  • 1 likes

Problem syncing local files to playlist

I have 2 songs that I'm trying to play on my iPhone and have them in an offline playlist as well, but they won't play at all. They show up in the playlist but are greyed out and refuse to play at all. They will not sync to my phone but they work fine...

  • Visitor
  • I have 2 songs that I'm trying to play on my iPhone and have them in an offline playlist as well, but they won't play at all. They show up in the playlist but are greyed out and refuse to play at all...
  • 212 Views
  • 0 replies
  • 0 likes
  • 212 Views
  • 0 replies
  • 0 likes

Trouble syncing certain playlists with my iphone 4s

Hi, I'm a Spotify premium user and I'm having trouble syncing certain playlists to my phone. When I try to sync some of them a red exclamation mark appears and doesn't let me sync them. I deleted the Spotify app off my phone and re-installed it, and ...

  • Newbie
  • Hi, I'm a Spotify premium user and I'm having trouble syncing certain playlists to my phone. When  I try to sync some of them a red exclamation mark appears and doesn't let me sync them. I delet...
  • christina4
  • Casual Listener
  • 396 Views
  • 1 replies
  • 0 likes
  • 396 Views
  • 1 replies
  • 0 likes

Solved!! Minor annoyance: airplane mode

I like to put my ipod touch in airplane mode most of the time to increase battery life. It's quicker than turning off bluetooth and wi-fi separately. Then when I am using Spotify for iOS in offline mode, every single time I activate my iPod from slee...

  • Music Fan
  • I like to put my ipod touch in airplane mode most of the time to increase battery life. It's quicker than turning off bluetooth and wi-fi separately.   Then when I am using Spotify for iOS i...
  • BitRift
  • Music Fan
  • 1177 Views
  • 1 replies
  • 1 likes
  • 1177 Views
  • 1 replies
  • 1 likes

Syn with ipod nano?!

I tried to sync my ipod nano with spotify. But evertytime I try spotify on my mac syncs local files. Not the offline available Playlists. Is this right? So why I could spotify with the ipod if i can´t sync songs with it.

  • Newbie
  • I tried to sync my ipod nano with spotify. But evertytime I try spotify on my mac syncs local files. Not the offline available Playlists.   Is this right?   So why I could spotify w...
  • Katehollyr
  • Casual Listener
  • 1112 Views
  • 4 replies
  • 0 likes
  • 1112 Views
  • 4 replies
  • 0 likes

Am NOT receiving password for my mobile device

I have signed up for Spotify Premium, and have inserted my credit card information and then it gives me my Device username and I click to receive an email with the device username and password for my mobile device (iPhone) and I receive nothing. I ha...

  • Visitor
  • I have signed up for Spotify Premium, and have inserted my credit card information and then it gives me my Device username and I click to receive an email with the device username and password for my...
  • Peter__
  • Community Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Playlists different on laptop to phone!

Hello, I have Spotify Premium, and made a playlist on my laptop with around 40 songs in it. However, that same playlist comes up on both my iPad and iPhone has having only 2 songs on it. I have logged in and out and closed both apps and it is still t...

  • Casual Listener
  • Hello, I have Spotify Premium, and made a playlist on my laptop with around 40 songs in it. However, that same playlist comes up on both my iPad and iPhone has having only 2 songs on it. I have log...
  • Peter__
  • Community Legend
  • 946 Views
  • 3 replies
  • 0 likes
  • 946 Views
  • 3 replies
  • 0 likes