Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35768 Views

40 replies

10 likes

  • 35768 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101053 Views

115 replies

12 likes

Other
  • 101053 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1244 Views

0 replies

0 likes

iOS
  • 1244 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298047 Views

61 replies

16 likes

  • 298047 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125384 Views

19 replies

38 likes

  • 125384 Views
  • 19 replies
  • 38 likes

Iphone doesn't recognize

Hi everybody, I'm studient in USA (i'm from France), i use spotify with a prenium account,The software doesn't recognize my iphone when i connect him on my laptop (both, wifi and usb). It's a boring problem and i want to know how to fix it... What's ...

Casual Listener

Hi everybody,   I'm studient in USA (i'm from France), i use spotify with a prenium account, The software doesn't recognize my iphone when i connect him on my laptop (both, wifi and usb). &n...

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes

Question about offline playlists

I just became a premium member of Spotify. From what I read, you can make offline playlists on 3 seperate devices. I made a playlist on my iphone. If my wife wants to make a playlist on her iphone, will she see my playlists as well? Is there a way to...

Casual Listener

I just became a premium member of Spotify. From what I read, you can make offline playlists on 3 seperate devices. I made a playlist on my iphone. If my wife wants to make a playlist on her iphone, w...

Taylor

Community Legend

641 Views

4 replies

0 likes

  • 641 Views
  • 4 replies
  • 0 likes

How exactly does off line work?

I put it in off line mode and it downloads a couple albums but then the next time i turn my phone on and go to Spotify it has to download them all over again.

Roadie

I put it in off line mode and it downloads a couple albums but then the next time i turn my phone on and go to Spotify it has to download them all over again. 

jckinnick

Roadie

633 Views

3 replies

0 likes

  • 633 Views
  • 3 replies
  • 0 likes

iPhone doesn't recognize my subscription

I upgraded to a prenium subscription today (5 hours ago) but it still won't sync on my iPhone and iPad. I tried tot log out and back in, and reinstalling the app but it all won;t work. Is this a bug?

Visitor

I upgraded to a prenium subscription today (5 hours ago) but it still won't sync on my iPhone and iPad. I tried tot log out and back in, and reinstalling the app but it all won;t work.   Is th...

meahtenoha

Spotify

603 Views

4 replies

0 likes

  • 603 Views
  • 4 replies
  • 0 likes

Spotify Premium Troubleshooting - A Laundry List (iPhone 4 iOS 6.1.3)

Good morning, This past week I've had a myriad of problems with Spotify radio on both 3G and Wifi. The problems are identical no matter if I'm on Verizon's network or WiFi. -Personal Radio stations disappearing - My radio stations aren't there when I...

Casual Listener

Good morning, This past week I've had a myriad of problems with Spotify radio on both 3G and Wifi.  The problems are identical no matter if I'm on Verizon's network or WiFi.   -Pers...

Taylor

Community Legend

935 Views

5 replies

0 likes

  • 935 Views
  • 5 replies
  • 0 likes

Playlist Problems on iPad/iPhone

I was wondering if anyone could help me? I've got several playlists in iTunes I've imported into Spotify but they won't display properly on my iPad or iPhone. They just show as "Loading" when I try going into them on my devices, despite having checke...

Casual Listener

I was wondering if anyone could help me? I've got several playlists in iTunes I've imported into Spotify but they won't display properly on my iPad or iPhone.   They just show as "Loading" whe...

JohnWMentor

Casual Listener

896 Views

4 replies

0 likes

  • 896 Views
  • 4 replies
  • 0 likes

Problems syncing itunes

How come my itunes songs are synced on my spotify for my laptop but not my ipod or iphone? Please help!

Newbie

How come my itunes songs are synced on my spotify for my laptop but not my ipod or iphone? Please help!

Peter__

Community Legend

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Iphone wont sync

Why cant I sync music over wifi, It appears to be syncing on offline mode in my computer but when I open the folder on my Iphone theres no content.Hope you can help meThanks

Regular

Why cant I sync music over wifi, It appears to be syncing on offline mode in my computer but when I open the folder on my Iphone theres no content. Hope you can help me Thanks

adriansigala

Regular

1124 Views

9 replies

0 likes

  • 1124 Views
  • 9 replies
  • 0 likes

Premium member for 2 weeks, now no UL skips?

Iphone- UL skips stopped working the other day, my offline still works so its not premium issue. Also, if I skip the 3-5 it allows, after that song ends, it leaves that station and goes back to menu and makes me sect new station. Also getting a MSG o...

Casual Listener

Iphone- UL skips stopped working the other day, my offline still works so its not premium issue. Also, if I skip the 3-5 it allows, after that song ends, it leaves that station and goes back to menu ...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

App won't recognize premium status

i just subscribed to premium spotify and my computer recognizes it, but on the app i have on my iphone it still wont recognize the fact that i have subscribed to premium, i have logged out and back in multiple times, no change, and its not a duplicat...

Newbie

i just subscribed to premium spotify and my computer recognizes it, but on the app i have on my iphone it still wont recognize the fact that i have subscribed to premium, i have logged out and back i...

desertgoat

Casual Listener

1172 Views

2 replies

0 likes

  • 1172 Views
  • 2 replies
  • 0 likes

spotify crash when trying to search song in playlist

when i'm trying to search song in playlist and play the song , the app crashed.i tried to reinstall , but no luck. it only happen when i'm trying to search song , when i'm trying to play song without searching it works fineupdate didn't help

Gig Goer

when i'm trying to search song in playlist and play the song , the app crashed. i tried to reinstall , but no luck.  it only happen when i'm trying to search song , when i'm trying to play son...

sabag123

Gig Goer

1031 Views

6 replies

0 likes

  • 1031 Views
  • 6 replies
  • 0 likes

Spotify for iOS4 limits search results to 25 albums

Try something that returns lots of results on the PC, say, "Bach". The iPhone app (for an iPhone 4 on iOS 4) limits search results to 25 albums. Why?

Newbie

Try something that returns lots of results on the PC, say, "Bach".  The iPhone app (for an iPhone 4 on iOS 4)  limits search results to 25 albums.  Why?    

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

Radio Inactivity Time Out?

Hi Team I often listen on my old iPhone, but the device has no other activity and the music stops. This can be awkward. Is this a glitch or is there an inactivity time out for radio? If it's an intentional time out, how long do I have? And if I upgra...

Newbie

Hi Team   I often listen on my old iPhone, but the device has no other activity and the music stops. This can be awkward.   Is this a glitch or is there an inactivity time out for r...

bowermarty

Newbie

2790 Views

3 replies

1 likes

  • 2790 Views
  • 3 replies
  • 1 likes

Spotify im Auto

Moin, Früher ging Spotify bei mir im Auto , nun seit dem neustem Update zeigt das Radio nur noch "reading" an - und es kommt nichts mehr verbunden wird das ganze per USB-Kabel - iPhone 4S woran liegt das , werde noch irre viele grüße Florian

Newbie

Moin,   Früher ging Spotify bei mir im Auto , nun seit dem neustem Update zeigt das Radio nur noch "reading" an - und es kommt nichts mehr   verbunden wird das ganze per USB-Kabel - iPh...

629 Views

0 replies

0 likes

  • 629 Views
  • 0 replies
  • 0 likes

Taylor Swifts song "22"

So I've tried searching for this song on Spotify and can't find it.I downloaded the new twitter #music app and this uses Spotify to play the songs. I can listen to "22" on this app even though it uses Spotify.So my question is how come I can listen t...

Regular

So I've tried searching for this song on Spotify and can't find it. I downloaded the new twitter #music app and this uses Spotify to play the songs. I can listen to "22" on this app even though it...

Peter__

Community Legend

604 Views

5 replies

0 likes

  • 604 Views
  • 5 replies
  • 0 likes

My account doesn't recognize my premium status

I have had spotify premium for several months. Since I got my new iPhone and installed spotify (a month ago), it does not recognize my account as a premium user and will only allow me to listen to the radio, not stream on demand or listen to my playl...

Casual Listener

I have had spotify premium for several months. Since I got my new iPhone and installed spotify (a month ago), it does not recognize my account as a premium user and will only allow me to listen to th...

Taylor

Community Legend

519 Views

3 replies

0 likes

  • 519 Views
  • 3 replies
  • 0 likes

Spotify Mobile IOS 6 Wont Sync properly

I have both the mobile app and the Desktop App logged in. Both are hooked up to the same wifi. My iPhone 5 device shows up in the desktop app, and it says it is syncing 1 of ### songs. But it is stuck and isnt actually syncing anything. Its been doin...

Newbie

I have both the mobile app and the Desktop App logged in. Both are hooked up to the same wifi. My iPhone 5 device shows up in the desktop app, and it says it is syncing 1 of ### songs. But it is stuc...

MarseaJB

Newbie

665 Views

1 replies

0 likes

  • 665 Views
  • 1 replies
  • 0 likes

Need to Sync Phone's Local Files to Desktop

Hi, I've got a playlist with just local files that aren't available on Spotify. This playlist was synced to my iPhone, but I foolishly and accidentally deleted the files on my desktop. I've got the files on my phone in Spotify, but not on my desktop ...

Newbie

Hi,   I've got a playlist with just local files that aren't available on Spotify. This playlist was synced to my iPhone, but I foolishly and accidentally deleted the files on my desktop. I've ...

Peter__

Community Legend

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

Ipad mini

Hi, I have a prem account and everything works fine with downloading tracks for playing offline on iphone and laptop, however when downloading on ipad mini it downloads about 140 tracks and then freezes syncing. I've deleted and reinstalled spotify c...

Newbie

Hi, I have a prem account and everything works fine with downloading tracks for playing offline on iphone and laptop, however when downloading on ipad mini it downloads about 140 tracks and then free...

687 Views

0 replies

0 likes

  • 687 Views
  • 0 replies
  • 0 likes

Solved!! My Spotify Premium is not activating

Hello. I have purchased spotify premium and it still hasnt activated on my iphone 4s app... please help i log in using fb account and when paying i think i also choose the fb acct.

Casual Listener

Hello. I have purchased spotify premium and it still hasnt activated on my iphone 4s app... please help   i log in using fb account and when paying i think i also choose the fb acct.

lainfaye

Casual Listener

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes