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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28465 Views

40 replies

8 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93214 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

922 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293049 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123344 Views

19 replies

38 likes

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Spotify im Auto

Moin, Früher ging Spotify bei mir im Auto , nun seit dem neustem Update zeigt das Radio nur noch "reading" an - und es kommt nichts mehr verbunden wird das ganze per USB-Kabel - iPhone 4S woran liegt das , werde noch irre viele grüße Florian

Newbie

Moin,   Früher ging Spotify bei mir im Auto , nun seit dem neustem Update zeigt das Radio nur noch "reading" an - und es kommt nichts mehr   verbunden wird das ganze per USB-Kabel - iPh...

621 Views

0 replies

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Taylor Swifts song "22"

So I've tried searching for this song on Spotify and can't find it.I downloaded the new twitter #music app and this uses Spotify to play the songs. I can listen to "22" on this app even though it uses Spotify.So my question is how come I can listen t...

Regular

So I've tried searching for this song on Spotify and can't find it. I downloaded the new twitter #music app and this uses Spotify to play the songs. I can listen to "22" on this app even though it...

Peter__

Community Legend

582 Views

5 replies

0 likes

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My account doesn't recognize my premium status

I have had spotify premium for several months. Since I got my new iPhone and installed spotify (a month ago), it does not recognize my account as a premium user and will only allow me to listen to the radio, not stream on demand or listen to my playl...

Casual Listener

I have had spotify premium for several months. Since I got my new iPhone and installed spotify (a month ago), it does not recognize my account as a premium user and will only allow me to listen to th...

Taylor

Community Legend

512 Views

3 replies

0 likes

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Spotify Mobile IOS 6 Wont Sync properly

I have both the mobile app and the Desktop App logged in. Both are hooked up to the same wifi. My iPhone 5 device shows up in the desktop app, and it says it is syncing 1 of ### songs. But it is stuck and isnt actually syncing anything. Its been doin...

Newbie

I have both the mobile app and the Desktop App logged in. Both are hooked up to the same wifi. My iPhone 5 device shows up in the desktop app, and it says it is syncing 1 of ### songs. But it is stuc...

MarseaJB

Newbie

657 Views

1 replies

0 likes

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Need to Sync Phone's Local Files to Desktop

Hi, I've got a playlist with just local files that aren't available on Spotify. This playlist was synced to my iPhone, but I foolishly and accidentally deleted the files on my desktop. I've got the files on my phone in Spotify, but not on my desktop ...

Newbie

Hi,   I've got a playlist with just local files that aren't available on Spotify. This playlist was synced to my iPhone, but I foolishly and accidentally deleted the files on my desktop. I've ...

Peter__

Community Legend

334 Views

1 replies

0 likes

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Ipad mini

Hi, I have a prem account and everything works fine with downloading tracks for playing offline on iphone and laptop, however when downloading on ipad mini it downloads about 140 tracks and then freezes syncing. I've deleted and reinstalled spotify c...

Newbie

Hi, I have a prem account and everything works fine with downloading tracks for playing offline on iphone and laptop, however when downloading on ipad mini it downloads about 140 tracks and then free...

685 Views

0 replies

0 likes

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Solved!! My Spotify Premium is not activating

Hello. I have purchased spotify premium and it still hasnt activated on my iphone 4s app... please help i log in using fb account and when paying i think i also choose the fb acct.

Casual Listener

Hello. I have purchased spotify premium and it still hasnt activated on my iphone 4s app... please help   i log in using fb account and when paying i think i also choose the fb acct.

lainfaye

Casual Listener

468 Views

1 replies

0 likes

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Iphone not showing in devices section on my computer

my ipnoe5 has never done this i have had my phone sync'd since i got it to my laptop. for some reason is not popping up under the devices column on my laptop. my internet is on the same network

Casual Listener

my ipnoe5 has never done this i have had my phone sync'd since i got it to my laptop. for some reason is not popping up under the devices column on my laptop. my internet is on the same network 

Peter__

Community Legend

522 Views

3 replies

0 likes

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Problems syncing and pausing

I'm a paid user and decided to spend money on it purely so I could access Spotify on my iPhone. I know the issues I've been having have been talked about in separate threads but there are numerous problems and I think there should be an easier way of...

Newbie

I'm a paid user and decided to spend money on it purely so I could access Spotify on my iPhone. I know the issues I've been having have been talked about in separate threads but there are numerous pr...

bcjonesy77

Newbie

1052 Views

3 replies

1 likes

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Solved!! Iphone does not recognize premium account!!

Hi Spotify, I upgraded my account a couple of days ago and got onto the free 30 day trial, but my Iphone App does not recognize that! Please help, since the whole point of Premium is to use it on the iphone. Thanks a ton for your help Cheers,Neha

Casual Listener

Hi Spotify,   I upgraded my account a couple of days ago and got onto the free 30 day trial, but my Iphone App does not recognize that! Please help, since the whole point of Premium is to use ...

nehashevade

Casual Listener

1190 Views

5 replies

0 likes

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Do you want our crash logs?

I searched for ios crash but didn't find this answered anywhere. Do you want crash logs sent to you if we can get them? The iOS app occasionally crashes on me, usually it seems when I tap shuffle to play a playlist. It's definitely not consistent and...

Community Legend

I searched for ios crash but didn't find this answered anywhere.  Do you want crash logs sent to you if we can get them?  The iOS app occasionally crashes on me, usually it seems when I tap...

442 Views

0 replies

0 likes

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Spotify Premium Service Not Working.

Hi! I've recently purchased Spotify on my mobile device(iPhone), I come to realize that it still believes I am a free user. I'm quite disappointed with this, because I would like to choose the songs I can listen to. This problem needs to be resolved ...

Regular

Hi! I've recently purchased Spotify on my mobile device(iPhone), I come to realize that it still believes I am a free user. I'm quite disappointed with this, because I would like to choose the songs ...

Peter__

Community Legend

1481 Views

9 replies

0 likes

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Solved!! Spotify Premium Trial

I read that you could try Spotify Premium for free, which I tried. And on the 21/03 it didn't work at all, beause it has gone 30 days. But the weirdest thing is that it doesn't work to buy Premium at all. So, today I went on my Outlook (hotmail) and ...

Regular

I read that you could try Spotify Premium for free, which I tried. And on the 21/03 it didn't work at all, beause it has gone 30 days. But the weirdest thing is that it doesn't work to buy Premium at...

Peter__

Community Legend

1494 Views

1 replies

0 likes

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Not even my "Local Files" can sync

I've lurked around the forums and found out my iPod Nano 8Gb cant be synced with my playlists, which is okay.But now, as im trying to sync my "Local Files", it only gives me the "Only local files synced" error. and i have about 1000 songs in my Local...

Newbie

I've lurked around the forums and found out my iPod Nano 8Gb cant be synced with my playlists, which is okay. But now, as im trying to sync my "Local Files", it only gives me the "Only local files...

312 Views

0 replies

0 likes

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Playlists Not syncing

I changed a playlist on my iPad this morning, but when I opened spotify on my iPhone the playlist didn't update. Didn't matter if I tried in my Wifi network or 3G. I've rebooted my phone and spotify and it still doesn't work. It also can't be a memor...

Newbie

I changed a playlist on my iPad this morning, but when I opened spotify on my iPhone the playlist didn't update. Didn't matter if I tried in my Wifi network or 3G. I've rebooted my phone and spotify ...

346 Views

0 replies

0 likes

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Premium upgrade

signed up for a premium account yet my iphone continues to say so many hours left in my free trial, will the premium account kick in,so to say, once that trial ends. I have uninstalled and reinstalled the app and no change. Thanks in advance for any ...

Casual Listener

signed up for a premium account yet my iphone continues to say so many hours left in my free trial, will the premium account kick in,so to say, once that trial ends. I have uninstalled and reinstalle...

MikeyB

Community Legend

1046 Views

6 replies

0 likes

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Trouble With Spotify Premium Iphone4

I have an premium account, but when I log-in wiht facebook on my iphone 4, It says I do not have an premium account. Please help, Thanx

Newbie

I have an premium account, but when I log-in wiht facebook on my iphone 4, It says I do not have an premium account.   Please help,   Thanx

joaoarruda

Casual Listener

463 Views

2 replies

0 likes

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Spotify off-line mode on an iPhone that I dont have.....

Hello I currently use spotify on my laptop, with a free account. I'm interested in the off-line facility offered with spotify premium, but I dont have a mobile device as such at the moment.I have a Creative Zen mp3 player, but I presume that when spo...

Casual Listener

Hello   I currently use spotify on my laptop, with a free account. I'm interested in the off-line facility offered with spotify premium, but I dont have a mobile device as such at the moment. ...

512 Views

0 replies

0 likes

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Can't queue songs

On Android, I can hold down on a song which bring up options to queue this song next, therefore I can create an "on the go" playlist from other playlists quickly. On iPhone there doesn't seem to be an option to do this queueing... am I missing someth...

Casual Listener

On Android, I can hold down on a song which bring up options to queue this song next, therefore I can create an "on the go" playlist from other playlists quickly. On iPhone there doesn't seem to be a...

465 Views

0 replies

0 likes

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Spotify mobile not upgrading

I just purchased a premium account but cannot get it to work on spotify mobile. Help!

Newbie

I just purchased a premium account but cannot get it to work on spotify mobile. Help!

Taylor

Community Legend

491 Views

1 replies

0 likes

  • 491 Views
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