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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408359 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279648 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178888 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
accedentily deleted a playlist top tracks, how to retreve it?
accedentily deleted a playlist top tracks, how to retreve it?
Community Legend
387 Views
2 replies
0 likes
Hi everybody,some days ago I bought a premium account. On my iMac spotify is working very well, but not on my iPhone 4. It works if is on wifi and not on 3g. For example, if I open the app on wifi, i switch on 3g and I come back to the app it will cr...
Hi everybody, some days ago I bought a premium account. On my iMac spotify is working very well, but not on my iPhone 4. It works if is on wifi and not on 3g. For example, if I open the app on wifi,...
Casual Listener
865 Views
3 replies
0 likes
Please help.
Please help.
Casual Listener
813 Views
3 replies
2 likes
I am a new user of Spotify premium and I don't have an unlimited data plan with my cellular provider. When I make my playlists available offline, do they still use cellular data if I have service? For example, when I use the subway and go underground...
I am a new user of Spotify premium and I don't have an unlimited data plan with my cellular provider. When I make my playlists available offline, do they still use cellular data if I have service? Fo...
Community Legend
862 Views
1 replies
0 likes
Other music APS are already available for the Pannasonic Smart Viera TV like Pandora and Rhapsody; when will the Spotify AP for the Pannasonic Smart Viera be available?
Other music APS are already available for the Pannasonic Smart Viera TV like Pandora and Rhapsody; when will the Spotify AP for the Pannasonic Smart Viera be available?
Community Legend
864 Views
1 replies
1 likes
I am in the military and I'm stationed in Turkey. I purchased Premium Spotify and cannot sync songs other than the local files I already have purchased from iTunes. I'm supposed to be able to sync songs offline and take the songs from Spotify, right?...
I am in the military and I'm stationed in Turkey. I purchased Premium Spotify and cannot sync songs other than the local files I already have purchased from iTunes. I'm supposed to be abl...
Casual Listener
474 Views
2 replies
0 likes
My computer Spotify working great!! Load Spotify app on iphone. Same wifi connection. All songs sync to iphone Spotify app. How am I able to pick and choose? Looked for aqnswers on Spotify, but no direction.
My computer Spotify working great!! Load Spotify app on iphone. Same wifi connection. All songs sync to iphone Spotify app. How am I able to pick and choose? Looked for aqnswers on ...
Community Legend
664 Views
4 replies
0 likes
I click the link and it opens the song on spotify but not the playlist - how do I get the whole playlist to open in spoity so I can subscribe?
I click the link and it opens the song on spotify but not the playlist - how do I get the whole playlist to open in spoity so I can subscribe?
434 Views
0 replies
0 likes
I'm on an iPhone 5, iOS 6.1, with the newest Spotify version. I am unable to sync any music of any kind. The circular progress icon just keeps spinning, and never stops. This is not for local files, but music on Spotify. I uninstalled Spotify, and re...
I'm on an iPhone 5, iOS 6.1, with the newest Spotify version. I am unable to sync any music of any kind. The circular progress icon just keeps spinning, and never stops. This is ...
Regular
1408 Views
8 replies
0 likes
DescriptionI've been a premium user for nearly a year and have been using offline playlists on my iPhone. Within the last few weeks, several times, the app has gotten stuck while trying to sync offline playlists. The app still functions; it does not ...
Description I've been a premium user for nearly a year and have been using offline playlists on my iPhone. Within the last few weeks, several times, the app has gotten stuck while trying to sy...
Newbie
1282 Views
1 replies
0 likes
I'd like to test out the Premium features during my trial so I can see if I actually want to pay for this service. I can set a playlist to play offline, but anytime I try to stream anything, it still says that "Only Premium users can stream on demand...
I'd like to test out the Premium features during my trial so I can see if I actually want to pay for this service. I can set a playlist to play offline, but anytime I try to stream anything, it still...
Community Legend
466 Views
1 replies
0 likes
I am using iPhone 5 iOS 6.1.3 Spotfiy 0.6.4.2 Spotify Core 0.0.0.999 My iPhone is connected to a power source and charging. I am connected to a WIFI with a strong connection. My download quality is set to "extreme". My internet connection is capable ...
I am using iPhone 5 iOS 6.1.3 Spotfiy 0.6.4.2 Spotify Core 0.0.0.999 My iPhone is connected to a power source and charging. I am connected to a WIFI with a strong co...
Music Fan
2144 Views
3 replies
0 likes
Hi my iPhone has stopped allowing me to stream music even though I am a premium subscriber - was working fine yesterday!Please advise of fix
Hi my iPhone has stopped allowing me to stream music even though I am a premium subscriber - was working fine yesterday! Please advise of fix
Spotify
365 Views
1 replies
0 likes
Plz help.
Plz help.
Community Legend
763 Views
3 replies
0 likes
Downloaded Spotify Premium a couple of days ago and my playlist will not sync anymore. For an app to cost $9.99 a month it sure has a lot of problems. I have tried restarting my iPhone5 numerous times as well as restarting the Spotify application. It...
Downloaded Spotify Premium a couple of days ago and my playlist will not sync anymore. For an app to cost $9.99 a month it sure has a lot of problems. I have tried restarting my iPhone5 numerous time...
369 Views
0 replies
0 likes
I have a jailbroken iPad and I don't own a computer... A friend of mine is in a band and I like a few of his songs and my question isCan I put the mo3s on my device using ifunbox and put them under the spotify app somehow....Or can I install spotify ...
I have a jailbroken iPad and I don't own a computer... A friend of mine is in a band and I like a few of his songs and my question is Can I put the mo3s on my device using ifunbox and put them und...
Casual Listener
1058 Views
2 replies
0 likes
HiThis morning it says the above and I m still paying, what happening?My user is wildsurfer11
Hi This morning it says the above and I m still paying, what happening? My user is wildsurfer11
Casual Listener
552 Views
2 replies
0 likes
I just upgraded to spotify premium so I could get on demand but am still unable to do so on my iPhone.
I just upgraded to spotify premium so I could get on demand but am still unable to do so on my iPhone.
Newbie
842 Views
3 replies
1 likes
Hi, I just bought a new ipod shuffle and the syncing is not working for me at all.I paid close attention to this guide: http://support.spotify.com/us/learn-more/faq/#!/article/How-to-sync-iPod-with-Spotify but once I've erased the ipod and checked th...
Hi, I just bought a new ipod shuffle and the syncing is not working for me at all. I paid close attention to this guide: http://support.spotify.com/us/learn-more/faq/#!/article/How-to-...
1162 Views
0 replies
1 likes
I'm currently running app v. 0.6.1.48 as a premium customer on an iPhone 4 and only over the last few weeks am expereincing issues when syncing offline playlists to this device both on my home Wi-Fi (BT) and my work wifi network (100Mbps Leased and c...
I'm currently running app v. 0.6.1.48 as a premium customer on an iPhone 4 and only over the last few weeks am expereincing issues when syncing offline playlists to this device both on my home Wi-Fi ...
Music Fan
965 Views
4 replies
2 likes
