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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35755 Views

40 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101036 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1244 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298035 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125380 Views

19 replies

38 likes

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Signed up and paid for premium but when i log in it says i don't have it

I signed up for spotify premium, and was just charged my monthly charge two days ago, but for the last two weeks my account tells me i do not have premium, and only allows me to listen to the radio. Tried logging out and in several times, didn't help...

Casual Listener

I signed up for spotify premium, and was just charged my monthly charge two days ago, but for the last two weeks my account tells me i do not have premium, and only allows me to listen to the radio. ...

jkeegantraining

Casual Listener

518 Views

3 replies

0 likes

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Ipod not showing up in devices

OK. I have spotfiy premium. I can use my I phone with no problem. My I pod classic will So i have an Ipod classic will not appear under devices. Closed itunes, unplug and plug it in. still nothing. unblocked the firewall settings on the computer and ...

Newbie

OK. I have spotfiy premium. I can use my I phone with no problem.  My I pod classic will  So i have an Ipod classic will not appear under devices.  Closed itunes, unplug and plug it in...

Peter__

Community Legend

606 Views

1 replies

0 likes

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  • 1 replies
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Local files will not sync to phone!

My iphone is connected to the same wifi as my computer, and is also plugged in. Both spotify on my iphone and computer are running and both playlists are marked for offline sync. My local files, after being placed in my playlist do not sync to my pho...

Casual Listener

My iphone is connected to the same wifi as my computer, and is also plugged in. Both spotify on my iphone and computer are running and both playlists are marked for offline sync. My local files, afte...

caitiemcmen

Casual Listener

2102 Views

5 replies

0 likes

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Playlists offline slowness problem

Hi. I'm Premium. I have a serious problem. Spotify slow very many. I downloaded playlists offline to my iPhone at 70 Kbps. But I have 6Mbps on my ISP. My ISP, downloading all rise to 6 Mbps. They could switch Spotify servers?Spotify is a problem.This...

Casual Listener

Hi. I'm Premium. I have a serious problem. Spotify slow very many. I downloaded playlists offline to my iPhone at 70 Kbps. But I have 6Mbps on my ISP. My ISP, downloading all rise to 6 Mbps. ...

Cinabrium

Casual Listener

566 Views

3 replies

0 likes

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Playlists

the playists on my phone account are different from the playlists on my laptop.... how do i manage this?

Newbie

the playists on my phone account are different from the playlists on my laptop.... how do i manage this?

ScottyLove

Music Fan

699 Views

3 replies

0 likes

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Solved!! iPhone app cannot log in(offline/online)

I have had spotify on my iPhone for months now and recently clicked from offline to online playback and it would not connect so I logged out an now I am unable to log into my account via iPhone

Newbie

I have had spotify on my iPhone for months now and recently clicked from offline to online playback and it would not connect so I logged out an now I am unable to log into my account via iPhone

Taylor

Community Legend

1028 Views

3 replies

3 likes

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IPhone 4S issue - - Trial vs Premium

I'm tend to make snap decisions, and about one hour after installing the Spotify app on my iphone today, i decided to just get Premium. However, my phone still says I have 45 hours left on my trial, and I see no way to let it know that I'm a Premium ...

Newbie

  I'm tend to make snap decisions, and about one hour after installing the Spotify app on my iphone today, i decided to just get Premium.   However, my phone still says I have 45 hour...

Taylor

Community Legend

368 Views

1 replies

0 likes

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IPhone

I did the 30 day trial and it said i could use mobile devices for 30 days but when i go to play them on my iphone it says u have to be a premium user, but i am for 30 days? help quick please

Newbie

I did the 30 day trial and it said i could use mobile devices for 30 days but when i go to play them on my iphone it says u have to be a premium user, but i am for 30 days? help quick please

Peter__

Community Legend

506 Views

1 replies

0 likes

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What happened to Air Play??

Air Play disappeared on the latest update. Even if I double tap the hope button and scroll over to the left, the Air Play icon isn't there. I have to launch iTunes and use Air Play from there then go back to Spotify once I selected the correct speake...

Regular

Air Play disappeared on the latest update. Even if I double tap the hope button and scroll over to the left, the Air Play icon isn't there. I have to launch iTunes and use Air Play from there then go...

586 Views

0 replies

0 likes

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Won't connect / log in on iPad mini

Hello.I am a long time spotify user. Been running fine on a PC, iPad2, iPad Mini and Android until today.The iPad mini app would not connect to the service and insisted I had not Internet connection when I actually did have an Internet connection.I u...

Casual Listener

Hello. I am a long time spotify user. Been running fine on a PC, iPad2, iPad Mini and Android until today. The iPad mini app would not connect to the service and insisted I had not Internet con...

NikTheGreek

Casual Listener

1380 Views

2 replies

0 likes

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My account won't work on iPhone

I log into my wfogarty account on here and says no premium updated card info and my computer says premium whats wrong

Casual Listener

I log into my wfogarty account on here and says no premium updated card info and my computer says premium whats wrong

Taylor

Community Legend

433 Views

2 replies

0 likes

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Spotify stopped working on both my iPhone and iPad 3

After having a premium account for over 2-3 years, my spotify account suddenly stopped working on all my devices, I can re-download the playlists at my ipad because it says I don't have,premium anymore? (ImhAve checked my account and I've been charge...

Newbie

After having a premium account for over 2-3 years, my spotify account suddenly stopped working on all my devices, I can re-download the playlists at my ipad because it says I don't have,premium anymo...

britishwonder

Casual Listener

524 Views

2 replies

0 likes

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Ipod classic sync

Hi, I backed up my ipod as instructed by it didn't save my existing itunes music on my laptop. Please help. Thanks.

Newbie

Hi,   I backed up my ipod as instructed by it didn't save my existing itunes music on my laptop.   Please help.  Thanks.  

330 Views

0 replies

0 likes

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Various genera radio stations are "unavailable" what's the problem?

Hi People, various genre radio stations have been available for sometime. The situation seems to be escalating with more genres becoming unavailable with time. Please can you let me know what the problem is here or how I can rectify it?Thank you very...

Newbie

Hi People, various genre radio stations have been available for sometime. The situation seems to be escalating with more genres becoming unavailable with time. Please can you let me know what the p...

Peter__

Community Legend

537 Views

3 replies

0 likes

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I can't synchro my iphone 3

I have Spotify Premiun and the firts time I connet the iphone all was Ok. All songs were download to the iphone, but since that time I can't update. Pc and iphone use same wifi, but I dont know the problem. What can I do? What I'm doing bad? Thank

Newbie

I have Spotify Premiun and the firts time I connet the iphone all was Ok. All songs were download to the iphone, but since that time I can't update.   Pc and iphone use same wifi, but I dont...

Freek1983

Newbie

629 Views

2 replies

1 likes

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Is there a way to set a stop playing timer?

I frequently enjoy listening to a radio station before falling asleep. But I've noticed that even if I use ios default clock app and use the time function to stop playing. I'll find my spotify still playing in the morning. I'm glad to know as a premi...

Casual Listener

I frequently enjoy listening to a radio station before falling asleep. But I've noticed that even if I use ios default clock app and use the time function to stop playing. I'll find my spotify still ...

Peter__

Community Legend

10536 Views

2 replies

2 likes

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iPod won't download playlists

I have 40g available and yet the app refuses to download the second half of my playlists. Everything is met with an orange exclamation mark. Space is obviously not an issue (only using about 10g for the first half) so what gives? I've been paying for...

Casual Listener

I have 40g available and yet the app refuses to download the second half of my playlists. Everything is met with an orange exclamation mark. Space is obviously not an issue (only using about 10g for ...

Taylor

Community Legend

893 Views

1 replies

0 likes

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iPhone app playback jumping 10 seconds

I've used the app (now at V 0.6.4.2) for about 5 months with no problems, but today it began jumping ahead 10s every 1-2s. While playing, it sounds like a bad CD, but even when not playing, the tracks continue to jump forward in neat 10s increments. ...

Newbie

I've used the app (now at V 0.6.4.2) for about 5 months with no problems, but today it began jumping ahead 10s every 1-2s. While playing, it sounds like a bad CD, but even when not playing, the track...

Taylor

Community Legend

2374 Views

1 replies

0 likes

iphone
mobile app
playback
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Just wont play

My spotify has been working just fine, but in the since the last update, I can only play MAYBE one song per day. I have spotify free so it is just on the radio, and I can change the station or make a new one, but I can't get it to play any songs afte...

Regular

My spotify has been working just fine, but in the since the last update, I can only play MAYBE one song per day. I have spotify free so it is just on the radio, and I can change the station or make a...

M600

Regular

1499 Views

7 replies

0 likes

  • 1499 Views
  • 7 replies
  • 0 likes