Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
43876 Views
44 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109418 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
438212 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
302015 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I don't know... I'm thinking about canceling my premium subscription. Spotify just isn't what it was when it first started out... They've gotten rid of songs that I love and can no longer listen to. Even as a premium member there were songs I couldn'...
I don't know... I'm thinking about canceling my premium subscription. Spotify just isn't what it was when it first started out... They've gotten rid of songs that I love and can no longer listen...
291 Views
0 replies
0 likes
Hi,I recently upgraded to premium and its not registering on my iPhone. Keeps telling me only premium users can blah blah blah. How long does it take to activate? My username is: dhanna1Any help would be appreciated
Hi, I recently upgraded to premium and its not registering on my iPhone. Keeps telling me only premium users can blah blah blah. How long does it take to activate? My username is: dhanna1 Any h...
Regular
446 Views
2 replies
0 likes
Hey there. Well i used to have a spotify premium in Sweden. I have now moved to Spain and had to start a new subscription. I have it now and I made 1 list, but apparently on my iphone I don't have premium and normally it would say Spotify premium on ...
Hey there. Well i used to have a spotify premium in Sweden. I have now moved to Spain and had to start a new subscription. I have it now and I made 1 list, but apparently on my iphone I don't have pr...
Not applicable
496 Views
2 replies
0 likes
i just signed up for a premium account, but my iPhone is not recognizing the "benefits" I am still unable to play an album, instead it offer me a radio station based on the artist. I tried reloading the app, restarting the app and logging in via face...
i just signed up for a premium account, but my iPhone is not recognizing the "benefits" I am still unable to play an album, instead it offer me a radio station based on the artist. I tried reloadin...
Not applicable
506 Views
2 replies
1 likes
I've read the suggested tips in the community about the radio not working with a premium subscription and nothing has worked- i've tried them all. some stations won't play some only play three songs some will play and then stop I just got the free tr...
I've read the suggested tips in the community about the radio not working with a premium subscription and nothing has worked- i've tried them all. some stations won't play some only pla...
Community Legend
5731 Views
17 replies
1 likes
I started with the 2 free days, those were fine. A day before that trial ended I requested the next month trial. I'm seriously considering paying for this service. My account is currently set as Premium but my app won't recognize it. I created one ac...
I started with the 2 free days, those were fine. A day before that trial ended I requested the next month trial. I'm seriously considering paying for this service. My account is currently set as Prem...
Not applicable
934 Views
4 replies
0 likes
Hey, I just signed up for spotify premium and my account status says I have premium until 2013-08-01but my iPhone is not recognizing the benefits. So I can't play any songs and I still have ads when I listen on my computer.
Hey, I just signed up for spotify premium and my account status says I have premium until 2013-08-01but my iPhone is not recognizing the benefits. So I can't play any songs and I still have ads when ...
Not applicable
1001 Views
5 replies
0 likes
I have purchased the premium service, the website says I have it etc, but it will not allow me to stream on my phone saying I need premium to do so. Help!
I have purchased the premium service, the website says I have it etc, but it will not allow me to stream on my phone saying I need premium to do so. Help!
Not applicable
744 Views
4 replies
0 likes
I purchased premium today, even got a receipt. But when I attempt to play a track it asks me to upgrade to premium. I've already reinstalled spotify on my phone. Halp!
I purchased premium today, even got a receipt. But when I attempt to play a track it asks me to upgrade to premium. I've already reinstalled spotify on my phone. Halp!
Community Legend
811 Views
4 replies
0 likes
I just renewed my subscription for Spotify Premium but my Iphone is still saying "Only Premium users can stream on demand". I have shut down and restarted my Iphone and deleted and re-installed the app. Still no luck. PLEASE HELP!
I just renewed my subscription for Spotify Premium but my Iphone is still saying "Only Premium users can stream on demand". I have shut down and restarted my Iphone and deleted and re-installed the a...
Community Legend
520 Views
1 replies
0 likes
so i go and add some new songs to a playlist (IOS app) and then i go to place them in an order i would like in my playlist but the edit tool is only giving me the option to delete songs. WHAT'S WRONG???
so i go and add some new songs to a playlist (IOS app) and then i go to place them in an order i would like in my playlist but the edit tool is only giving me the option to delete songs. WHAT...
Casual Listener
2310 Views
3 replies
2 likes
Hi, I've spent last 2h creating new playlists on macbook. when i've opend spotify on iPhone afterwards, the new playlists appeared double or even threetimes. I've deleted the "dublicates". It seems like I deleted all the playlits. Can you help me rec...
Hi, I've spent last 2h creating new playlists on macbook. when i've opend spotify on iPhone afterwards, the new playlists appeared double or even threetimes. I've deleted the "dublicates". It seems l...
Community Legend
521 Views
1 replies
0 likes
I decided to upgrade to Spotify premium and it won't upgrade on my phone. I have done a clean re-install and everything. Please help!-Patrice
I decided to upgrade to Spotify premium and it won't upgrade on my phone. I have done a clean re-install and everything. Please help! -Patrice
Casual Listener
680 Views
3 replies
0 likes
Hi, At first I used my 30-day Premium trial on my iPhone and after the trial I purchased the upgrade to Premium. The receipt of the purchase was sent to my email but I'm still unable to use the premium services. I need help with this problem as soon ...
Hi, At first I used my 30-day Premium trial on my iPhone and after the trial I purchased the upgrade to Premium. The receipt of the purchase was sent to my email but I'm still unable to us...
Community Legend
623 Views
3 replies
0 likes
Using a mac with Spotify 0.9.0.128.g3134f863 It won't sync iPod or iPhone 4s via USB nor the iPhone over Wifi. Won't even sync local files with iPod. Oddly the iPod pops up for a split second and then disappears. The iPhone does not appear at all. I ...
Using a mac with Spotify 0.9.0.128.g3134f863 It won't sync iPod or iPhone 4s via USB nor the iPhone over Wifi. Won't even sync local files with iPod. Oddly the iPod p...
368 Views
0 replies
0 likes
Hey,So I just purchased spotify premium, and it will not register on my phone.As in i cannot stream songs on my iphone 4.Help me please!
Hey, So I just purchased spotify premium, and it will not register on my phone. As in i cannot stream songs on my iphone 4. Help me please!
Community Legend
1937 Views
4 replies
0 likes
Hello everyone, yesterday I purchased for a Premium account in order to have all the songs in my iphone and be able to listen it everywhere. However, in my iphone I am not getting all the songs of my playlists. Everytime I try to synchronize all the ...
Hello everyone, yesterday I purchased for a Premium account in order to have all the songs in my iphone and be able to listen it everywhere. However, in my iphone I am not getting all the ...
Community Legend
593 Views
3 replies
0 likes
On the PC I've made a clone named "Starred 1" of the standard starred-playlist which contains the tracks of the original playlist in randomized order (~ 1400 titles, see http://open.spotify.com/user/1116633726/playlist/11A6zVxyFBAciQg2793uE5). Althou...
On the PC I've made a clone named "Starred 1" of the standard starred-playlist which contains the tracks of the original playlist in randomized order (~ 1400 titles, see http://open.spotify.com/...
Regular
527 Views
1 replies
0 likes
Hi,Read all the threads regarding this problem and no efforts seem to change anything. The syncing stops at "Syncing 1 of xx" and nothing happens.I have no other songs synced, this is the first time.Appreciate any help...Kalle
Hi, Read all the threads regarding this problem and no efforts seem to change anything. The syncing stops at "Syncing 1 of xx" and nothing happens. I have no other songs synced, this is the f...
319 Views
0 replies
0 likes
I am wondering why today some of my songs that are set to stream are skipping on my iphone? The ones that are offline work fine.
I am wondering why today some of my songs that are set to stream are skipping on my iphone? The ones that are offline work fine.
Community Legend
395 Views
1 replies
0 likes
