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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28674 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93542 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

929 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293158 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123404 Views

19 replies

38 likes

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Can't play Country radio station for some reason

Other radio stations work, but when I try to play Country radio, I get thiss error: http://chovy.dyndns.org/test/image.png This has been happening for about a week.

Casual Listener

Other radio stations work, but when I try to play Country radio, I get thiss error:   http://chovy.dyndns.org/test/image.png   This has been happening for about a week.

Peter__

Community Legend

487 Views

1 replies

0 likes

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NO songs showing up on my "library" playlist.

I created a "library" playlist on my desktop that contains all my songs on the library playlist that is created from my library collection group(also containing starred and local files). When I go to that playlist on my IPhone it contains zero tracks...

Newbie

I created a "library" playlist on my desktop that contains all my songs on the library playlist that is created from my library collection group(also containing starred and local files).  When I...

447 Views

0 replies

0 likes

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Spotify Premium for iPad is broken

Radio function is totally inoperable, either I'm told the radio station can not be started or after 3- 5 songs the radio station quits playing. It has been over a week since I've had a working account. I've rebooted, I've uninstalled and reinstalled ...

Casual Listener

Radio function is totally inoperable, either I'm told the radio station can not be started or after 3- 5 songs the radio station quits playing. It has been over a week since I've had a work...

TaraD

Casual Listener

444 Views

2 replies

0 likes

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Solved!! Not all songs are showing in ios playlists?

I have a problem. Not all songs in playlists appear on my iphone (not offline mode). For example my "favorites" playlist contains 764 tracks at the moment, but on my iphone it says 753 tracks. If i add/ delete a track from the playlist on my pc, the ...

Music Fan

I have a problem. Not all songs in playlists appear on my iphone (not offline mode). For example my "favorites" playlist contains 764 tracks at the moment, but on my iphone it says 753 tracks. If i a...

KjartanTh

Music Fan

1649 Views

2 replies

0 likes

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What iPhone dock should I buy for iPhone 4 that will work with spotify?

I have an iphone 4 (not the S) and it is running ios 6.1.3 and I have spotify premium, I've read quite a few threads of people having trouble playing spotify through their dock. So those who don't have issues, which one did you buy?

Visitor

I have an iphone 4 (not the S) and it is running ios 6.1.3 and I have spotify premium, I've read quite a few threads of people having trouble playing spotify through their dock. So those who don't ha...

335 Views

0 replies

0 likes

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Signed up and paid for premium but when i log in it says i don't have it

I signed up for spotify premium, and was just charged my monthly charge two days ago, but for the last two weeks my account tells me i do not have premium, and only allows me to listen to the radio. Tried logging out and in several times, didn't help...

Casual Listener

I signed up for spotify premium, and was just charged my monthly charge two days ago, but for the last two weeks my account tells me i do not have premium, and only allows me to listen to the radio. ...

jkeegantraining

Casual Listener

496 Views

3 replies

0 likes

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Ipod not showing up in devices

OK. I have spotfiy premium. I can use my I phone with no problem. My I pod classic will So i have an Ipod classic will not appear under devices. Closed itunes, unplug and plug it in. still nothing. unblocked the firewall settings on the computer and ...

Newbie

OK. I have spotfiy premium. I can use my I phone with no problem.  My I pod classic will  So i have an Ipod classic will not appear under devices.  Closed itunes, unplug and plug it in...

Peter__

Community Legend

597 Views

1 replies

0 likes

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Local files will not sync to phone!

My iphone is connected to the same wifi as my computer, and is also plugged in. Both spotify on my iphone and computer are running and both playlists are marked for offline sync. My local files, after being placed in my playlist do not sync to my pho...

Casual Listener

My iphone is connected to the same wifi as my computer, and is also plugged in. Both spotify on my iphone and computer are running and both playlists are marked for offline sync. My local files, afte...

caitiemcmen

Casual Listener

2074 Views

5 replies

0 likes

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Playlists offline slowness problem

Hi. I'm Premium. I have a serious problem. Spotify slow very many. I downloaded playlists offline to my iPhone at 70 Kbps. But I have 6Mbps on my ISP. My ISP, downloading all rise to 6 Mbps. They could switch Spotify servers?Spotify is a problem.This...

Casual Listener

Hi. I'm Premium. I have a serious problem. Spotify slow very many. I downloaded playlists offline to my iPhone at 70 Kbps. But I have 6Mbps on my ISP. My ISP, downloading all rise to 6 Mbps. ...

Cinabrium

Casual Listener

544 Views

3 replies

0 likes

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Playlists

the playists on my phone account are different from the playlists on my laptop.... how do i manage this?

Newbie

the playists on my phone account are different from the playlists on my laptop.... how do i manage this?

ScottyLove

Music Fan

671 Views

3 replies

0 likes

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Solved!! iPhone app cannot log in(offline/online)

I have had spotify on my iPhone for months now and recently clicked from offline to online playback and it would not connect so I logged out an now I am unable to log into my account via iPhone

Newbie

I have had spotify on my iPhone for months now and recently clicked from offline to online playback and it would not connect so I logged out an now I am unable to log into my account via iPhone

Taylor

Community Legend

1003 Views

3 replies

3 likes

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IPhone 4S issue - - Trial vs Premium

I'm tend to make snap decisions, and about one hour after installing the Spotify app on my iphone today, i decided to just get Premium. However, my phone still says I have 45 hours left on my trial, and I see no way to let it know that I'm a Premium ...

Newbie

  I'm tend to make snap decisions, and about one hour after installing the Spotify app on my iphone today, i decided to just get Premium.   However, my phone still says I have 45 hour...

Taylor

Community Legend

358 Views

1 replies

0 likes

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  • 1 replies
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IPhone

I did the 30 day trial and it said i could use mobile devices for 30 days but when i go to play them on my iphone it says u have to be a premium user, but i am for 30 days? help quick please

Newbie

I did the 30 day trial and it said i could use mobile devices for 30 days but when i go to play them on my iphone it says u have to be a premium user, but i am for 30 days? help quick please

Peter__

Community Legend

499 Views

1 replies

0 likes

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  • 1 replies
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What happened to Air Play??

Air Play disappeared on the latest update. Even if I double tap the hope button and scroll over to the left, the Air Play icon isn't there. I have to launch iTunes and use Air Play from there then go back to Spotify once I selected the correct speake...

Regular

Air Play disappeared on the latest update. Even if I double tap the hope button and scroll over to the left, the Air Play icon isn't there. I have to launch iTunes and use Air Play from there then go...

578 Views

0 replies

0 likes

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Won't connect / log in on iPad mini

Hello.I am a long time spotify user. Been running fine on a PC, iPad2, iPad Mini and Android until today.The iPad mini app would not connect to the service and insisted I had not Internet connection when I actually did have an Internet connection.I u...

Casual Listener

Hello. I am a long time spotify user. Been running fine on a PC, iPad2, iPad Mini and Android until today. The iPad mini app would not connect to the service and insisted I had not Internet con...

NikTheGreek

Casual Listener

1368 Views

2 replies

0 likes

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My account won't work on iPhone

I log into my wfogarty account on here and says no premium updated card info and my computer says premium whats wrong

Casual Listener

I log into my wfogarty account on here and says no premium updated card info and my computer says premium whats wrong

Taylor

Community Legend

424 Views

2 replies

0 likes

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  • 2 replies
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Spotify stopped working on both my iPhone and iPad 3

After having a premium account for over 2-3 years, my spotify account suddenly stopped working on all my devices, I can re-download the playlists at my ipad because it says I don't have,premium anymore? (ImhAve checked my account and I've been charge...

Newbie

After having a premium account for over 2-3 years, my spotify account suddenly stopped working on all my devices, I can re-download the playlists at my ipad because it says I don't have,premium anymo...

britishwonder

Casual Listener

513 Views

2 replies

0 likes

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Ipod classic sync

Hi, I backed up my ipod as instructed by it didn't save my existing itunes music on my laptop. Please help. Thanks.

Newbie

Hi,   I backed up my ipod as instructed by it didn't save my existing itunes music on my laptop.   Please help.  Thanks.  

328 Views

0 replies

0 likes

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Various genera radio stations are "unavailable" what's the problem?

Hi People, various genre radio stations have been available for sometime. The situation seems to be escalating with more genres becoming unavailable with time. Please can you let me know what the problem is here or how I can rectify it?Thank you very...

Newbie

Hi People, various genre radio stations have been available for sometime. The situation seems to be escalating with more genres becoming unavailable with time. Please can you let me know what the p...

Peter__

Community Legend

524 Views

3 replies

0 likes

  • 524 Views
  • 3 replies
  • 0 likes