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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232758 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114320 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2327 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304005 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129701 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

spotify didn't back up my ipod files

So I'm just complaining here, but Spotify said it would back up my iPod files to my computer, except it didn't. It created the new folder I wanted, but no files inside it. There was music on there I won't get back, won't find anywhere, neat bootlegs ...

Visitor

So I'm just complaining here, but Spotify said it would back up my iPod files to my computer, except it didn't.  It created the new folder I wanted, but no files inside it.  There was music...

Liam

Community Legend

647 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Cannot activate Spotify premium on iPhone

Hi, I just registered for a 30 day premium trial but i cannot access premium content on my iPhone. I've tried multiple logins through facebook, and the other username, but I cannot manage to get it to work.

Newbie

Hi, I just registered for a 30 day premium trial but i cannot access premium content on my iPhone. I've tried multiple logins through facebook, and the other username, but I cannot manage to get it...

MichaelJerzak

Composer

816 Views

1 replies

0 likes

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Originals VW Navigation RNS 510 (MFD3 version C). With mdi in a Jetta.

Sorry for my bad English Uses an iPod touch 16 GB 4.gen (latest update) connected to the MDI input.Do not have the possibility to use streamingWhen I start Spotify and choose a song I get sound artist, song name and album name in the display.So Far s...

Newbie

Sorry for my bad English Uses an iPod touch 16 GB 4.gen (latest update) connected to the MDI input. Do not have the possibility to use streaming When I start Spotify and choose a song I get sound...

1816 Views

0 replies

1 likes

Spotify
VW Navigation RNS 510
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Just paid for premium but wont work on iphone 5

I just signed up for premium because of all the great reviews I got from my friends, however when I try to listen to my friends playlists my phone is saying that option is only available to premium users (which I am). There is no one to call or email...

Casual Listener

I just signed up for premium because of all the great reviews I got from my friends, however when I try to listen to my friends playlists my phone is saying that option is only available to premium u...

Taylor

Community Legend

527 Views

1 replies

2 likes

  • 527 Views
  • 1 replies
  • 2 likes

Spotify/ Premium does not work in my I Phone 4

Hi! I have Spotify Premium. Today I locked out ( from I Phone )and after trying to log in, it did not worked anymore..? Why? Password is correct. In my computer, everything works, but phone..? Sincerly Riikka

Newbie

Hi! I have Spotify Premium. Today I locked out  ( from I Phone )and after trying to log in, it did not worked anymore..? Why? Password is correct. In my computer, everything works, but phone...

Peter__

Community Legend

312 Views

1 replies

0 likes

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  • 1 replies
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Premium upgrade

ive upgraded to premium and it wont let me listen to premium things on my iphone its the most frustrating thing ever... ive uninstalled and reinstalled turned off my phone multiple times AGHHHHHHHHHHHHH i just want to cancel it all and go to rhapsody...

Newbie

ive upgraded to premium and it wont let me listen to premium things on my iphone its the most frustrating thing ever... ive uninstalled and reinstalled turned off my phone multiple times  AGHHHH...

Joe

Community Legend

512 Views

2 replies

0 likes

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Solved!! Won't work for iPhone

I just reactivated my spotify account. I now have the premium but when I try to use it on my iPhone it tells me that I do not have it! Getting very irritated with it because it was taken out of my checking and I have the receipt for it. Please help!!

Newbie

I just reactivated my spotify account. I now have the premium but when I try to use it on my iPhone it tells me that I do not have it! Getting very irritated with it because it was taken out of my ch...

Peter__

Community Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
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Solved!! Spotify app doesn't work

I switched to prenium and it work on my laptop but it doesn't work in my spotify it doesn't recognize it prenium.

Casual Listener

I switched to prenium and it work on my laptop but it doesn't work in my spotify it doesn't recognize it prenium.

Anaisa

Casual Listener

869 Views

3 replies

0 likes

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  • 3 replies
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Why won't all songs download in 'Available Offline' playlists on iPhone?

I've got a Spotify Premium Account, I've got plenty of storage space available on my iphone, yet there's hundreds of songs in my 'Available offline' playlists that won't download. I've been trying to download them for weeks now by starting then resta...

Casual Listener

I've got a Spotify Premium Account, I've got plenty of storage space available on my iphone, yet there's hundreds of songs in my 'Available offline' playlists that won't download. I've been trying to...

1951 Views

0 replies

5 likes

  • 1951 Views
  • 0 replies
  • 5 likes

Solved!! Bug: Playing a song on Spotify app makes me lose position on native app in my Audiobook on iPhone

Title says it all. I've experienced an odd issue that when I'm listening to an iTunes purchased audiobook on my iPhone (via the native app), if I switch to spotify and listen to music, it will lose my position in the audiobook. Also worth noting that...

Casual Listener

Title says it all. I've experienced an odd issue that when I'm listening to an iTunes purchased audiobook on my iPhone (via the native app), if I switch to spotify and listen to music, it will lose m...

ctheath

Casual Listener

744 Views

2 replies

0 likes

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iPhone 5 not reading as device

I have purchased music on my iTunes that I would like to listen to offline. I am trying to sync it to my iPhone 5 but Spotify is not reading device and it reads fine with iTunes. (Spotify tells me to connect my phone) What is the issue here? I tried ...

Newbie

I have purchased music on my iTunes that I would like to listen to offline.   I am trying to sync it to my iPhone 5 but Spotify is not reading device and it reads fine with iTunes. (Spotify ...

Peter__

Community Legend

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
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Premium hasn't activated yet.

I've seen this a million times on here. Please sort it out for me, thank you. Tried restarting my phone and logging out and all of that stuff.

Visitor

I've seen this a million times on here. Please sort it out for me, thank you. Tried restarting my phone and logging out and all of that stuff.

Peter__

Community Legend

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Random thoughts

I don't know... I'm thinking about canceling my premium subscription. Spotify just isn't what it was when it first started out... They've gotten rid of songs that I love and can no longer listen to. Even as a premium member there were songs I couldn'...

Casual Listener

I don't know... I'm thinking about canceling my premium subscription. Spotify just isn't what it was when it first started out... They've gotten rid of songs that I love and can no longer listen...

297 Views

0 replies

0 likes

  • 297 Views
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  • 0 likes

Premium not activating on iPhone

Hi,I recently upgraded to premium and its not registering on my iPhone. Keeps telling me only premium users can blah blah blah. How long does it take to activate? My username is: dhanna1Any help would be appreciated

Regular

Hi, I recently upgraded to premium and its not registering on my iPhone. Keeps telling me only premium users can blah blah blah. How long does it take to activate? My username is: dhanna1 Any h...

Dhanna1

Regular

456 Views

2 replies

0 likes

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  • 2 replies
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Spotify premium working?

Hey there. Well i used to have a spotify premium in Sweden. I have now moved to Spain and had to start a new subscription. I have it now and I made 1 list, but apparently on my iphone I don't have premium and normally it would say Spotify premium on ...

Newbie

Hey there. Well i used to have a spotify premium in Sweden. I have now moved to Spain and had to start a new subscription. I have it now and I made 1 list, but apparently on my iphone I don't have pr...

user-removed

Not applicable

501 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

i just signed up for a premium account, but my iPhone is not recognizing the "benefits"

i just signed up for a premium account, but my iPhone is not recognizing the "benefits" I am still unable to play an album, instead it offer me a radio station based on the artist. I tried reloading the app, restarting the app and logging in via face...

Newbie

i just signed up for a premium account, but my iPhone is not recognizing the "benefits" I am still unable to play an album, instead it offer me a radio station based on the artist. I tried reloadin...

user-removed

Not applicable

519 Views

2 replies

1 likes

  • 519 Views
  • 2 replies
  • 1 likes

Radio not working on Iphone

I've read the suggested tips in the community about the radio not working with a premium subscription and nothing has worked- i've tried them all. some stations won't play some only play three songs some will play and then stop I just got the free tr...

Casual Listener

I've read the suggested tips in the community about the radio not working with a premium subscription and nothing has worked- i've tried them all.  some stations won't play  some only pla...

Peter__

Community Legend

5746 Views

17 replies

1 likes

  • 5746 Views
  • 17 replies
  • 1 likes

My Premium account isnt recognized on my iphone app

I started with the 2 free days, those were fine. A day before that trial ended I requested the next month trial. I'm seriously considering paying for this service. My account is currently set as Premium but my app won't recognize it. I created one ac...

Newbie

I started with the 2 free days, those were fine. A day before that trial ended I requested the next month trial. I'm seriously considering paying for this service. My account is currently set as Prem...

user-removed

Not applicable

943 Views

4 replies

0 likes

Apple iPhone app
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  • 0 likes