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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36481 Views

40 replies

10 likes

  • 36481 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101735 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1269 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298568 Views

61 replies

16 likes

  • 298568 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125578 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Spotify app doesn't work

I switched to prenium and it work on my laptop but it doesn't work in my spotify it doesn't recognize it prenium.

Casual Listener

I switched to prenium and it work on my laptop but it doesn't work in my spotify it doesn't recognize it prenium.

Anaisa

Casual Listener

830 Views

3 replies

0 likes

  • 830 Views
  • 3 replies
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Why won't all songs download in 'Available Offline' playlists on iPhone?

I've got a Spotify Premium Account, I've got plenty of storage space available on my iphone, yet there's hundreds of songs in my 'Available offline' playlists that won't download. I've been trying to download them for weeks now by starting then resta...

Casual Listener

I've got a Spotify Premium Account, I've got plenty of storage space available on my iphone, yet there's hundreds of songs in my 'Available offline' playlists that won't download. I've been trying to...

1930 Views

0 replies

5 likes

  • 1930 Views
  • 0 replies
  • 5 likes

Solved!! Bug: Playing a song on Spotify app makes me lose position on native app in my Audiobook on iPhone

Title says it all. I've experienced an odd issue that when I'm listening to an iTunes purchased audiobook on my iPhone (via the native app), if I switch to spotify and listen to music, it will lose my position in the audiobook. Also worth noting that...

Casual Listener

Title says it all. I've experienced an odd issue that when I'm listening to an iTunes purchased audiobook on my iPhone (via the native app), if I switch to spotify and listen to music, it will lose m...

ctheath

Casual Listener

716 Views

2 replies

0 likes

  • 716 Views
  • 2 replies
  • 0 likes

iPhone 5 not reading as device

I have purchased music on my iTunes that I would like to listen to offline. I am trying to sync it to my iPhone 5 but Spotify is not reading device and it reads fine with iTunes. (Spotify tells me to connect my phone) What is the issue here? I tried ...

Newbie

I have purchased music on my iTunes that I would like to listen to offline.   I am trying to sync it to my iPhone 5 but Spotify is not reading device and it reads fine with iTunes. (Spotify ...

Peter__

Community Legend

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Premium hasn't activated yet.

I've seen this a million times on here. Please sort it out for me, thank you. Tried restarting my phone and logging out and all of that stuff.

Visitor

I've seen this a million times on here. Please sort it out for me, thank you. Tried restarting my phone and logging out and all of that stuff.

Peter__

Community Legend

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Random thoughts

I don't know... I'm thinking about canceling my premium subscription. Spotify just isn't what it was when it first started out... They've gotten rid of songs that I love and can no longer listen to. Even as a premium member there were songs I couldn'...

Casual Listener

I don't know... I'm thinking about canceling my premium subscription. Spotify just isn't what it was when it first started out... They've gotten rid of songs that I love and can no longer listen...

286 Views

0 replies

0 likes

  • 286 Views
  • 0 replies
  • 0 likes

Premium not activating on iPhone

Hi,I recently upgraded to premium and its not registering on my iPhone. Keeps telling me only premium users can blah blah blah. How long does it take to activate? My username is: dhanna1Any help would be appreciated

Regular

Hi, I recently upgraded to premium and its not registering on my iPhone. Keeps telling me only premium users can blah blah blah. How long does it take to activate? My username is: dhanna1 Any h...

Dhanna1

Regular

436 Views

2 replies

0 likes

  • 436 Views
  • 2 replies
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Spotify premium working?

Hey there. Well i used to have a spotify premium in Sweden. I have now moved to Spain and had to start a new subscription. I have it now and I made 1 list, but apparently on my iphone I don't have premium and normally it would say Spotify premium on ...

Newbie

Hey there. Well i used to have a spotify premium in Sweden. I have now moved to Spain and had to start a new subscription. I have it now and I made 1 list, but apparently on my iphone I don't have pr...

user-removed

Not applicable

484 Views

2 replies

0 likes

  • 484 Views
  • 2 replies
  • 0 likes

i just signed up for a premium account, but my iPhone is not recognizing the "benefits"

i just signed up for a premium account, but my iPhone is not recognizing the "benefits" I am still unable to play an album, instead it offer me a radio station based on the artist. I tried reloading the app, restarting the app and logging in via face...

Newbie

i just signed up for a premium account, but my iPhone is not recognizing the "benefits" I am still unable to play an album, instead it offer me a radio station based on the artist. I tried reloadin...

user-removed

Not applicable

495 Views

2 replies

1 likes

  • 495 Views
  • 2 replies
  • 1 likes

Radio not working on Iphone

I've read the suggested tips in the community about the radio not working with a premium subscription and nothing has worked- i've tried them all. some stations won't play some only play three songs some will play and then stop I just got the free tr...

Casual Listener

I've read the suggested tips in the community about the radio not working with a premium subscription and nothing has worked- i've tried them all.  some stations won't play  some only pla...

Peter__

Community Legend

5667 Views

17 replies

1 likes

  • 5667 Views
  • 17 replies
  • 1 likes

My Premium account isnt recognized on my iphone app

I started with the 2 free days, those were fine. A day before that trial ended I requested the next month trial. I'm seriously considering paying for this service. My account is currently set as Premium but my app won't recognize it. I created one ac...

Newbie

I started with the 2 free days, those were fine. A day before that trial ended I requested the next month trial. I'm seriously considering paying for this service. My account is currently set as Prem...

user-removed

Not applicable

918 Views

4 replies

0 likes

Apple iPhone app
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  • 4 replies
  • 0 likes

Spotify premium isn't working

Hey, I just signed up for spotify premium and my account status says I have premium until 2013-08-01but my iPhone is not recognizing the benefits. So I can't play any songs and I still have ads when I listen on my computer.

Newbie

Hey, I just signed up for spotify premium and my account status says I have premium until 2013-08-01but my iPhone is not recognizing the benefits. So I can't play any songs and I still have ads when ...

user-removed

Not applicable

958 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Premium not recognized on my iPhone

I have purchased the premium service, the website says I have it etc, but it will not allow me to stream on my phone saying I need premium to do so. Help!

Casual Listener

I have purchased the premium service, the website says I have it etc, but it will not allow me to stream on my phone saying I need premium to do so. Help!

user-removed

Not applicable

709 Views

4 replies

0 likes

iphone
  • 709 Views
  • 4 replies
  • 0 likes

Spotify premium not activating

I purchased premium today, even got a receipt. But when I attempt to play a track it asks me to upgrade to premium. I've already reinstalled spotify on my phone. Halp!

Newbie

I purchased premium today, even got a receipt. But when I attempt to play a track it asks me to upgrade to premium. I've already reinstalled spotify on my phone. Halp!

Peter__

Community Legend

787 Views

4 replies

0 likes

  • 787 Views
  • 4 replies
  • 0 likes

Iphone says I dont have Spotify Premium

I just renewed my subscription for Spotify Premium but my Iphone is still saying "Only Premium users can stream on demand". I have shut down and restarted my Iphone and deleted and re-installed the app. Still no luck. PLEASE HELP!

Newbie

I just renewed my subscription for Spotify Premium but my Iphone is still saying "Only Premium users can stream on demand". I have shut down and restarted my Iphone and deleted and re-installed the a...

Peter__

Community Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Solved!! [Mobile] Cant Change The Order of Songs In Playlist

so i go and add some new songs to a playlist (IOS app) and then i go to place them in an order i would like in my playlist but the edit tool is only giving me the option to delete songs. WHAT'S WRONG???

Casual Listener

so i go and add some new songs to a playlist (IOS app) and then i go to place them in an order i would like in my playlist but the edit tool is only giving me the option to delete songs.  WHAT...

weex

Casual Listener

2287 Views

3 replies

2 likes

  • 2287 Views
  • 3 replies
  • 2 likes

Strange playlist appearance

Hi, I've spent last 2h creating new playlists on macbook. when i've opend spotify on iPhone afterwards, the new playlists appeared double or even threetimes. I've deleted the "dublicates". It seems like I deleted all the playlits. Can you help me rec...

Newbie

Hi, I've spent last 2h creating new playlists on macbook. when i've opend spotify on iPhone afterwards, the new playlists appeared double or even threetimes. I've deleted the "dublicates". It seems l...

Liam

Community Legend

516 Views

1 replies

0 likes

playlist recovery
  • 516 Views
  • 1 replies
  • 0 likes

Spotify premium upgrade won't work on iPhone 5S

I decided to upgrade to Spotify premium and it won't upgrade on my phone. I have done a clean re-install and everything. Please help!-Patrice

Casual Listener

I decided to upgrade to Spotify premium and it won't upgrade on my phone. I have done a clean re-install and everything. Please help! -Patrice

Pgbonica

Casual Listener

662 Views

3 replies

0 likes

  • 662 Views
  • 3 replies
  • 0 likes

Premium upgrade problem

Hi, At first I used my 30-day Premium trial on my iPhone and after the trial I purchased the upgrade to Premium. The receipt of the purchase was sent to my email but I'm still unable to use the premium services. I need help with this problem as soon ...

Newbie

Hi,   At first I used my 30-day Premium trial on my iPhone and after the trial I purchased the upgrade to Premium. The receipt of the purchase was sent to my email but I'm still unable to us...

Peter__

Community Legend

598 Views

3 replies

0 likes

  • 598 Views
  • 3 replies
  • 0 likes