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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43806 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109401 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1662 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

302012 Views

62 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127966 Views

19 replies

38 likes

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  • 19 replies
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Premium subscription

I paid for the premium subscription and my iPhone all does not recognize me as a premium user! How can I fix this?

Casual Listener

I paid for the premium subscription and my iPhone all does not recognize me as a premium user! How can I fix this?

MikeyB

Community Legend

603 Views

2 replies

0 likes

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Solved!! Desktop playlist not updating on iOS

Hello people, I added quite a lot of songs (200) to a new playlist on my desktop app and everything is ok, but when opening the same playlist on my iphone it only shows very few songs (28). I ended the app on iphone and didn't worked I unistalled the...

Casual Listener

Hello people, I added quite a lot of songs (200) to a new playlist on my desktop app and everything is ok, but when opening the same playlist on my iphone it only shows very few songs (28). I end...

DaniloPonce

Casual Listener

1157 Views

1 replies

0 likes

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My playlist will not play on my iphone anymore.

I have premium, and everything is payed for (checked the receipt), but now all of a sudden, my iphone app says that I don`t have premium and therefor can`t play any of my playlists. What to do?

Newbie

I have premium, and everything is payed for (checked the receipt), but now all of a sudden, my iphone app says that I don`t have premium and therefor can`t play any of my playlists. What to do?

Taylor

Community Legend

613 Views

1 replies

0 likes

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Solved!! local files on iphone disappear on restart

Reproducible every darn time: connect over wifi, toggle "available offline" to on, albums sync, exit app, go back to app, the "available offline" toggle is now off for some reason, and the synced tracks are unavailable.

Casual Listener

Reproducible every darn time: connect over wifi, toggle "available offline" to on, albums sync, exit app, go back to app, the "available offline" toggle is now off for some reason, and the synced tra...

UnawesomeCroc

Newbie

1262 Views

5 replies

0 likes

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Cannot download iPad app

Hi, I've tried to download the iPad app, but nothing happens when I press install & the button is greyed out. driving me mad! Have paid for premium & want to play some music!! Help please!

Newbie

Hi, I've tried to download the iPad app, but nothing happens when I press install & the button is greyed out.   driving me mad! Have paid for premium & want to play some music!! Help...

TheGreenster

Newbie

2447 Views

2 replies

0 likes

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spotify didn't back up my ipod files

So I'm just complaining here, but Spotify said it would back up my iPod files to my computer, except it didn't. It created the new folder I wanted, but no files inside it. There was music on there I won't get back, won't find anywhere, neat bootlegs ...

Visitor

So I'm just complaining here, but Spotify said it would back up my iPod files to my computer, except it didn't.  It created the new folder I wanted, but no files inside it.  There was music...

Liam

Community Legend

639 Views

1 replies

1 likes

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Cannot activate Spotify premium on iPhone

Hi, I just registered for a 30 day premium trial but i cannot access premium content on my iPhone. I've tried multiple logins through facebook, and the other username, but I cannot manage to get it to work.

Newbie

Hi, I just registered for a 30 day premium trial but i cannot access premium content on my iPhone. I've tried multiple logins through facebook, and the other username, but I cannot manage to get it...

MichaelJerzak

Composer

810 Views

1 replies

0 likes

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Originals VW Navigation RNS 510 (MFD3 version C). With mdi in a Jetta.

Sorry for my bad English Uses an iPod touch 16 GB 4.gen (latest update) connected to the MDI input.Do not have the possibility to use streamingWhen I start Spotify and choose a song I get sound artist, song name and album name in the display.So Far s...

Newbie

Sorry for my bad English Uses an iPod touch 16 GB 4.gen (latest update) connected to the MDI input. Do not have the possibility to use streaming When I start Spotify and choose a song I get sound...

1805 Views

0 replies

1 likes

Spotify
VW Navigation RNS 510
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Just paid for premium but wont work on iphone 5

I just signed up for premium because of all the great reviews I got from my friends, however when I try to listen to my friends playlists my phone is saying that option is only available to premium users (which I am). There is no one to call or email...

Casual Listener

I just signed up for premium because of all the great reviews I got from my friends, however when I try to listen to my friends playlists my phone is saying that option is only available to premium u...

Taylor

Community Legend

516 Views

1 replies

2 likes

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Spotify/ Premium does not work in my I Phone 4

Hi! I have Spotify Premium. Today I locked out ( from I Phone )and after trying to log in, it did not worked anymore..? Why? Password is correct. In my computer, everything works, but phone..? Sincerly Riikka

Newbie

Hi! I have Spotify Premium. Today I locked out  ( from I Phone )and after trying to log in, it did not worked anymore..? Why? Password is correct. In my computer, everything works, but phone...

Peter__

Community Legend

305 Views

1 replies

0 likes

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Premium upgrade

ive upgraded to premium and it wont let me listen to premium things on my iphone its the most frustrating thing ever... ive uninstalled and reinstalled turned off my phone multiple times AGHHHHHHHHHHHHH i just want to cancel it all and go to rhapsody...

Newbie

ive upgraded to premium and it wont let me listen to premium things on my iphone its the most frustrating thing ever... ive uninstalled and reinstalled turned off my phone multiple times  AGHHHH...

Joe

Community Legend

503 Views

2 replies

0 likes

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Solved!! Won't work for iPhone

I just reactivated my spotify account. I now have the premium but when I try to use it on my iPhone it tells me that I do not have it! Getting very irritated with it because it was taken out of my checking and I have the receipt for it. Please help!!

Newbie

I just reactivated my spotify account. I now have the premium but when I try to use it on my iPhone it tells me that I do not have it! Getting very irritated with it because it was taken out of my ch...

Peter__

Community Legend

386 Views

1 replies

0 likes

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Solved!! Spotify app doesn't work

I switched to prenium and it work on my laptop but it doesn't work in my spotify it doesn't recognize it prenium.

Casual Listener

I switched to prenium and it work on my laptop but it doesn't work in my spotify it doesn't recognize it prenium.

Anaisa

Casual Listener

855 Views

3 replies

0 likes

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Why won't all songs download in 'Available Offline' playlists on iPhone?

I've got a Spotify Premium Account, I've got plenty of storage space available on my iphone, yet there's hundreds of songs in my 'Available offline' playlists that won't download. I've been trying to download them for weeks now by starting then resta...

Casual Listener

I've got a Spotify Premium Account, I've got plenty of storage space available on my iphone, yet there's hundreds of songs in my 'Available offline' playlists that won't download. I've been trying to...

1943 Views

0 replies

5 likes

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  • 5 likes

Solved!! Bug: Playing a song on Spotify app makes me lose position on native app in my Audiobook on iPhone

Title says it all. I've experienced an odd issue that when I'm listening to an iTunes purchased audiobook on my iPhone (via the native app), if I switch to spotify and listen to music, it will lose my position in the audiobook. Also worth noting that...

Casual Listener

Title says it all. I've experienced an odd issue that when I'm listening to an iTunes purchased audiobook on my iPhone (via the native app), if I switch to spotify and listen to music, it will lose m...

ctheath

Casual Listener

734 Views

2 replies

0 likes

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iPhone 5 not reading as device

I have purchased music on my iTunes that I would like to listen to offline. I am trying to sync it to my iPhone 5 but Spotify is not reading device and it reads fine with iTunes. (Spotify tells me to connect my phone) What is the issue here? I tried ...

Newbie

I have purchased music on my iTunes that I would like to listen to offline.   I am trying to sync it to my iPhone 5 but Spotify is not reading device and it reads fine with iTunes. (Spotify ...

Peter__

Community Legend

346 Views

1 replies

0 likes

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Premium hasn't activated yet.

I've seen this a million times on here. Please sort it out for me, thank you. Tried restarting my phone and logging out and all of that stuff.

Visitor

I've seen this a million times on here. Please sort it out for me, thank you. Tried restarting my phone and logging out and all of that stuff.

Peter__

Community Legend

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes