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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43801 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109389 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1661 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

302011 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127959 Views

19 replies

38 likes

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Spotify showing a deleted friend in mobile app, but not in desktop

I finally got a premium subscription and after downloading the Spotify app for the first time, a "friend" that i deleted still shows up in my friend list, (this friend isn't from the imported Facebook contacts) and there's no way to eliminate it from...

Newbie

I finally got a premium subscription and after downloading the Spotify app for the first time, a "friend" that i deleted still shows up in my friend list, (this friend isn't from the imported Faceboo...

286 Views

0 replies

0 likes

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Sync

My songs will not sync to my iPhone, some will but they all wont so if I don't either listen to them on my laptop or if i'm not near WiFi I cant listen. What is wrong why won't all the songs sync? [Edited the caps out - your post will still be looked...

Newbie

My songs will not sync  to my iPhone, some will but they all wont so if I don't either listen to them on my laptop or if i'm not near WiFi I cant listen. What is wrong why won't all the songs sy...

jillscott2

Newbie

541 Views

2 replies

0 likes

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Premium not recognized on my iphone

you guys gotta get a better app going (refer to Skype's, youtube's and especially the new LinkedIn's) as of now it SUCKS! to the point where I don't think my premium is on my phone, honestly I can't tell, the app is that bad. for 10$ a month, it's ti...

Regular

you guys gotta get a better app going (refer to Skype's, youtube's and especially the new LinkedIn's) as of now it SUCKS! to the point where I don't think my premium is on my phone, honestly I can't ...

user-removed

Not applicable

1519 Views

11 replies

0 likes

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offline syncing doesn't work

Hi! I've been having troubles to sync my playlists for offline usage. Syncing goes for approx 15 songs then it stops and after a while you get the error message from spotify 'spotify is in idle'. Have re-installed spotify, logged out, nothing helps. ...

Newbie

Hi! I've been having troubles to sync my playlists for offline usage. Syncing goes for approx 15 songs then it stops and after a while you get the error message from spotify 'spotify is in idle'. Hav...

341 Views

0 replies

0 likes

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syncing music to ipod shuffle - HELP PLEASE !!!!

OK so im not that techy ... and im having real trouble finding out how to sync my spotify files to my ipod shuffle ... I have read the info that is on line ....even the info online 'for dummies' but it is just not doing it !!!! GRRR.... am i missing ...

Casual Listener

OK so im not that techy ... and im having real trouble finding out how to sync my spotify files to my ipod shuffle ... I have read the info that is on line ....even the info online  'for dummies...

Peter__

Community Legend

1507 Views

1 replies

0 likes

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3G data when offline

All of my playlists are synced into offline mode, and I always do this when I have wifi connection. However, i have Spotify Premium which I always use in my car, when i don't currently have wifi. I have 2 gb of data per month for 3G data use. Does my...

Casual Listener

All of my playlists are synced into offline mode, and I always do this when I have wifi connection.  However, i have Spotify Premium which I always use in my car, when i don't currently have wif...

29axe

Music Fan

2715 Views

2 replies

1 likes

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Solved!! Does Spotify use 3G data if I sync my playlists?

I'm a free member and I was wondering how much data does Spotify use if you sync your playlists to your phone (i.e. just 1 song)? Like if you sync your playlists to your phone and connect to Spotify through 3G, does it use data? Because I'm not strea...

Casual Listener

I'm a free member and I was wondering how much data does Spotify use if you sync your playlists to your phone (i.e. just 1 song)? Like if you sync your playlists to your phone and connect to Spotify ...

29axe

Music Fan

7657 Views

4 replies

0 likes

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Help Please with Ford Sync

I'm having trouble getting Spotify to play through Ford Sync with my Iphone 4S. I can get it to stream the current song/playlist just through blue tooth but it doesn't seem to be using the applink for full control. I'll admit I'm having a few trouble...

Newbie

I'm having trouble getting Spotify to play through Ford Sync with my Iphone 4S. I can get it to stream the current song/playlist just through blue tooth but it doesn't seem to be using the applink fo...

Peter__

Community Legend

474 Views

1 replies

0 likes

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Solved!! Premium Account with offline files stating "only local files sync"

I recently upgraded to a Premium account, my intentionswas to sync music to my iPod nano from my iMac (10.8.3) So the steps (after upgrading) I took were as follows; 1) I then checked the "Playback - High Quality Streaming" (in preferences) 2) Create...

Casual Listener

I recently upgraded to a Premium account, my intentionswas to sync music to my iPod nano from my iMac (10.8.3)   So the steps (after upgrading) I took were as follows; 1) I then checked th...

Leeties

Casual Listener

1171 Views

4 replies

0 likes

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Light Theme and Album View

I was a Rdio user, and I am having trouble finding songs in my large playlists, I just wana ask for Album View in Iphone and also in mac applications, its really harsh to navigate between hundreds of songs without filters in iPhone app. Also please u...

Casual Listener

I was a Rdio user, and I am having trouble finding songs in my large playlists, I just wana ask for Album View in Iphone and also in mac applications, its really harsh to navigate between hundreds of...

JoshStomp

Casual Listener

1170 Views

5 replies

0 likes

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Friends and contacts

Hi guys, I am able to import and see friends on my laptop and share music with them and follow their music, but I cannnot do the same on my iphone. I can share from my phone to my facebook wall, but when I go to friends, my list is empty and I cannot...

Visitor

Hi guys,   I am able to import and see friends on my laptop and share music with them and follow their music, but I cannnot do the same on my iphone.   I can share from my phone to my f...

robwiii

Casual Listener

1038 Views

3 replies

0 likes

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Ipod not syncing with laptop downloads.

I have an Ipod 32G unit. I never had a problem before syncing my downloaded music from my laptop to my Ipod. Now it wont sync new music. I have strong WiFi and have always been able to sync no problem. Now my Ipod just has a connecting.... at the top...

Casual Listener

I have an Ipod 32G unit. I never had a problem before syncing my downloaded music from my laptop to my Ipod. Now it wont sync new music. I have strong WiFi and have always been able to sync no proble...

371 Views

0 replies

0 likes

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Change Language on ios

Well everything is in english but when I go to push settings it says in german. Im swedish but live in austria and I would like to have everything in english, is it possible?

Newbie

Well everything is in english but when I go to push settings it says in german. Im swedish but live in austria and I would like to have everything in english, is it possible?

cnf

Newbie

1666 Views

1 replies

4 likes

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DragonFly

I recently picked up a DragonFly device to use wiyh my MacBook Air. Does Spotify work with DragonFly? What "format" should I select in setting up the "Audio MIDI Setup"--44100 Hz, 48000 Hz, 88200 Hz or 96000 Hz? Thanks in adavance for any help.

Casual Listener

I recently picked up a DragonFly device to use wiyh my MacBook Air.  Does Spotify work with DragonFly?  What "format" should I select in setting up the "Audio MIDI Setup"--44100 Hz, 48000 H...

1374 Views

0 replies

3 likes

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Premium not working on new iPhone

Just resubscribed to premium but it does not seem to recognize this on my brand new iPhone. Cant play any new songs I've added to playlist. Help!

Newbie

Just resubscribed to premium but it does not seem to recognize this on my brand new iPhone. Cant play any new songs I've added to playlist. Help!

Peter__

Community Legend

323 Views

1 replies

0 likes

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  • 1 replies
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Import iTunes Playlist to Spotify - Just track names

I've done several google searches on this topic but can't seem to find a solution. I have an iTunes library with about 1500 songs. I'd like to import a list containing all of my track names into Spotify so that I can create a playlist in Spotify and ...

Regular

I've done several google searches on this topic but can't seem to find a solution.   I have an iTunes library with about 1500 songs.  I'd like to import a list containing all of my trac...

jquint21

Regular

1822 Views

2 replies

0 likes

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keeps saying someone else is logged in

Spotify stops playing on my iphone and keeps saying someone else is logged in, and none of my other computers are on and nobody else is logged in. Been happening last four days.

Casual Listener

Spotify stops playing on my iphone and keeps saying someone else is logged in, and none of my other computers are on and nobody else is logged in. Been happening last four days.

sage319

Casual Listener

517 Views

2 replies

0 likes

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Sort your playlist on iPhone app.

Hi. Hei.I've been looking a long time for somewhere to contact spotify. Hate help FAQ that never have the answear. AnywayI've waited a long time for Spotify to make it possible to sort the playlist om the app.The feature I'm looking for is sort by ad...

Newbie

Hi. Hei. I've been looking a long time for somewhere to contact spotify.  Hate help FAQ that never have the answear.   Anyway I've waited a long time for Spotify to make it possible...

Taylor

Community Legend

423 Views

1 replies

0 likes

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Offline Syncing Wifi problem

Haven't been able to find the solution in the boards here. I have spotify on my 4S, unfortunately I'm on very bad wifi, so sometimes if that cuts out or something happens, it gets stuck loading a song as I'm trying to sync a playlist to be offline. I...

Newbie

Haven't been able to find the solution in the boards here. I have spotify on my 4S, unfortunately I'm on very bad wifi, so sometimes if that cuts out or something happens, it gets stuck loading a son...

Liam

Community Legend

377 Views

1 replies

0 likes

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0 tracks on iPhone but 790 on computer

I got a playlist with 790 tracks, when I open the spotify app on my iPhone it says I got 0 tracks. I checked the playlist and nothing I did new playlists and same problem, no problems like that has ever happened to me before... Is it maybe the new up...

Casual Listener

I got a playlist with 790 tracks, when I open the spotify app on my iPhone it says I got 0 tracks. I checked the playlist and nothing I did new playlists and same problem, no problems like that has e...

Peter__

Community Legend

563 Views

3 replies

0 likes

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  • 0 likes