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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • y9utxx5sosydtgpn7dod
  • Casual Listener
  • 19962 Views
  • 12 replies
  • 28 likes
  • 19962 Views
  • 12 replies
  • 28 likes

I don't want Spotify to recognize my Ipod anymore

I set Spotify up to sync with my iPod because i thought i could get all the songs from Spotify on my Ipod, that was before i knew it didnt work with my iPod now it keeps deleting all the songs i have on my iPod every time i plug it in to my computer....

  • Roadie
  • I set Spotify up to sync with my iPod because i thought i could get all the songs from Spotify on my Ipod,  that was before i knew it didnt work with my iPod now it keeps deleting all the songs ...
  • jckinnick
  • Roadie
  • 789 Views
  • 11 replies
  • 0 likes
  • 789 Views
  • 11 replies
  • 0 likes

Solved!! Bad Sound from spotify on my iPhone

Yesterdsy mé and my friends turned on the stereo, so that we could play spotify from my iPhone to my Apple tv, but suddently the Sound were without bass and raddling? Help anyone?

  • Newbie
  • Yesterdsy mé and my friends turned on the stereo, so that we could play spotify from my iPhone to my Apple tv, but suddently the Sound were without bass and raddling? Help anyone?
  • Sammykins
  • Casual Listener
  • 13750 Views
  • 3 replies
  • 0 likes
  • 13750 Views
  • 3 replies
  • 0 likes

New Premium user

I just started a (paid) premium account. I'm trying to listen to a playlist on my iphone but it says that it's only available to premium users only. Anyone have a solution for this?

  • Newbie
  • I just started a (paid) premium account. I'm trying to listen to a playlist on my iphone but it says that it's only available to premium users only. Anyone have a solution for this?
  • Peter__
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Premium user can't stream music

I'm subscribed for the premium but when I go to the spotify app it won't let me play my playlist it keep saying only premium subscribers are allowed to do it and referring me to the radio I already called sprint and bokuh or however you spell it and ...

  • Newbie
  • I'm subscribed for the premium but when I go to the spotify app it won't let me play my playlist it keep saying only premium subscribers are allowed to do it and referring me to the radio I alrea...
  • Peter__
  • Community Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

What is the point ..... ?

So is this poor excuse for customer service the best that Spotify can offer? I feel very let down. I can't see the point in posting requests for help that the Spotify team seem to just ignore.

  • Visitor
  • So is this poor excuse for customer service the best that Spotify can offer?   I feel very let down.  I can't see the point in posting requests for help that the Spotify team seem to ju...
  • user-removed
  • Not applicable
  • 411 Views
  • 8 replies
  • 0 likes
  • 411 Views
  • 8 replies
  • 0 likes

So what the Hell am I mean't to do now ?????

So I can't get an answer to my technical issue in the community. How do I contact Spotify to ask for help?

  • Visitor
  • So I can't get an answer to my technical issue in the community.   How do I contact Spotify to ask for help?
  • user-removed
  • Not applicable
  • 206 Views
  • 2 replies
  • 0 likes
  • 206 Views
  • 2 replies
  • 0 likes

Re: Problem

I have Spotify premium subscription - every time i plug in my i pod it does not appear in the devices - I cannot sync - add files to my local library - spent last two days - no joy. I did have i tunes originally and every time i plugged in i pod to s...

  • Casual Listener
  • I have Spotify premium subscription - every time i plug in my i pod it does not appear in the devices - I cannot sync - add files to my local library - spent last two days - no joy.   I did ...
  • Peter__
  • Community Legend
  • 202 Views
  • 3 replies
  • 0 likes
  • 202 Views
  • 3 replies
  • 0 likes

Premium user... Can't stream chosen tunes

Just signed up for premium trial. Every time I try to select a song, it refers me to radio only page

  • Newbie
  • Just signed up for premium trial. Every time I try to select a song, it refers me to radio only page
  • Peter__
  • Community Legend
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Solved!! I upgraded to a Premium account on the computer, but iPhone still says I'm not premium

I uninstalled and reinstalled the app, logged in w/ FB again on my iPhone, still says I can't play songs ondemand as i'm not a premium user. I only upgraded to use this service on my phone. Please help asap.

  • Visitor
  • I uninstalled and reinstalled the app, logged in w/ FB again on my iPhone, still says I can't play songs ondemand as i'm not a premium user. I only upgraded to use this service on my phone. Please he...
  • Woodrow
  • Newbie
  • 941 Views
  • 10 replies
  • 3 likes
  • 941 Views
  • 10 replies
  • 3 likes

Premium won't work on my work iPad

Account works on all other devices except for the one I need it for. I have reset the device reinstalled tried other accounts and other devices still no luck.

  • Casual Listener
  • Account works on all other devices except for the one I need it for. I have reset the device reinstalled tried other accounts and other devices still no luck.
  • Boricua13
  • Regular
  • 504 Views
  • 4 replies
  • 0 likes
  • 504 Views
  • 4 replies
  • 0 likes

Premium not working

I have a premium account but when ever I log in via Facebook or spotify log in and try to play a song it keeps telling me that only premium subscriptions can use this feature.

  • Casual Listener
  • I have a premium account but when ever I log in via Facebook or spotify log in and try to play a song it keeps telling me that only premium subscriptions can use this feature.
  • alm4235
  • Casual Listener
  • 554 Views
  • 8 replies
  • 0 likes
  • 554 Views
  • 8 replies
  • 0 likes

iPhone 5 premium

I have subscribed to a premium account and it's not working on my mobile device it's saying i haven't got premium, any ideas?

  • Newbie
  • I have subscribed to a premium account and it's not working on my mobile device it's saying i haven't got premium, any ideas?
  • user-removed
  • Not applicable
  • 394 Views
  • 3 replies
  • 0 likes
  • 394 Views
  • 3 replies
  • 0 likes

Solved!! All playlists/songs deleted and not showing up

Hi, I just opened my spotify app and it asked me to log in again with my facebook account. I logged into my account and all my playlists and songs have been deleted. I reinstalled the app but still nothing is showing. Why did this happen? Please help...

  • Casual Listener
  • Hi,   I just opened my spotify app and it asked me to log in again with my facebook account. I logged into my account and all my playlists and songs have been deleted. I reinstalled the app ...
  • ztoqan
  • Casual Listener
  • 1569 Views
  • 7 replies
  • 0 likes
  • 1569 Views
  • 7 replies
  • 0 likes

not working..still..

hey, i've just redeemed a code for spoify premium, its says on my account that its active till next month but on my iphone and desktop it says i need to get premium..i dont fancy paying for something that i cant even use..

  • Regular
  • hey,    i've just redeemed a code for spoify premium, its says on my account that its active till next month but on my iphone and desktop it says i need to get premium..i dont fancy pay...
  • FranDarvill
  • Regular
  • 546 Views
  • 10 replies
  • 0 likes
  • 546 Views
  • 10 replies
  • 0 likes

Updated Credit Card- now not working on iphone

Updated credit card and now won't work on iphone. Uninstalled/reinstalled app and logged in/out. ID is 1218187807 please help.

  • Newbie
  • Updated credit card and now won't work on iphone. Uninstalled/reinstalled app and logged in/out. ID is 1218187807 please help. 
  • 322 Views
  • 0 replies
  • 0 likes
  • 322 Views
  • 0 replies
  • 0 likes

Spotify Deletes locally saved playlists randomly upon opening

This seems to happen at least once a month. I go through time and again saving some music locally that I listen to and prefer not to only stream due to data limitations or when I'm not on wifi. I save dozens of playlists. And every once in awhile whe...

  • Newbie
  • This seems to happen at least once a  month. I go through time and again saving some music locally that I listen to and prefer not to only stream due to data limitations or when I'm not on wifi....
  • napsfan
  • Regular
  • 414 Views
  • 1 replies
  • 0 likes
  • 414 Views
  • 1 replies
  • 0 likes

Cannot log into devices

Hello. I recently deleted my spotify account so it could no longer be linked to my fb account. I created a brand new account after it was confirmed deleted. I NOW cannot log into Spotify with my phone + ipad. I get "Could not login to Spotify. Maybe ...

  • Visitor
  • Hello. I recently deleted my spotify account so it could no longer be linked to my fb account. I created a brand new account after it was confirmed deleted. I NOW cannot log into Spotify with ...
  • 173 Views
  • 0 replies
  • 0 likes
  • 173 Views
  • 0 replies
  • 0 likes

Spotify stopped working on my iPhone 4S

My spotify account opens but I cannot access anything. It acts as though it is locked? I have logged in and tried to reinstall the app but nothing works. I have noticed that it does not appear on the list of apps under settings. Any ideas? I am not a...

  • Newbie
  • My spotify account opens but I cannot access anything. It acts as though it is locked? I have logged in and tried to reinstall the app but nothing works. I have noticed that it does not appear on...
  • Liam
  • Community Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

I POD - will not recognise device

paid for premium and still will not recogonize I pod as a device - was told to be patient and wait as problem with server - is this still and issue ?

  • Casual Listener
  • paid for premium and still will not recogonize I pod as a device - was told to be patient and wait as problem with server - is this still and issue ?
  • Peter__
  • Community Legend
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Offline mode gone - iPhone 4S

Hi everyone I bought my first premium code allmost a month ago.. the first 2 weeks everything went perfect! But after 2 weeks, the offline modus stopt working... My playlist wasn't sync anymore.. I tried to download them again on my iPhone 4S but the...

  • Newbie
  • Hi everyone   I bought my first premium code allmost a month ago.. the first 2 weeks everything went perfect! But after 2 weeks, the offline modus stopt working... My playlist wasn't s...
  • 253 Views
  • 0 replies
  • 0 likes
  • 253 Views
  • 0 replies
  • 0 likes