Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232739 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114309 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443152 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304002 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi. I have an iphone 4 and spotify premium. Since about a week back I can start to play a song but then it pauses and I can not play anything. I have reinstalled the program but same issue. Why is this and what can I do? Thanks, Alfred Skogberg
Hi. I have an iphone 4 and spotify premium. Since about a week back I can start to play a song but then it pauses and I can not play anything. I have reinstalled the program but same issue...
Roadie
394 Views
1 replies
0 likes
I've just subscribed to spotify premium so I can listen to my music outside on my runs, when I click 'available offline' on my Iphone to download the songs, WHY does it start to download the first one, get stuck there and just not download any of my ...
I've just subscribed to spotify premium so I can listen to my music outside on my runs, when I click 'available offline' on my Iphone to download the songs, WHY does it start to download the fir...
Casual Listener
351 Views
1 replies
0 likes
New on Spotify. Love it. However, I see that every track I add to computer auto syncs to iphone. Using space. How do I delete unwanted songs on iphone, and how do I prevent new tracks on computer from syncing the songs I don't want on iphone
New on Spotify. Love it. However, I see that every track I add to computer auto syncs to iphone. Using space. How do I delete unwanted songs on iphone, and how do I prevent new tracks on comput...
Regular
572 Views
2 replies
0 likes
Just activated my subscription and tried login on my iPhone but when I go to play a song it says I don't have premium account. It works fine on my computer, but not on my iPhone. Anyone know why??
Just activated my subscription and tried login on my iPhone but when I go to play a song it says I don't have premium account. It works fine on my computer, but not on my iPhone. Anyone know wh...
Community Legend
1806 Views
9 replies
1 likes
I had almost 18000 favourites songs. I removed them from my collection of favourite songs on my PC, but they are still among my favourite songs on my iPhone app. I don't know how to solve this problem, i tried every thing!
I had almost 18000 favourites songs. I removed them from my collection of favourite songs on my PC, but they are still among my favourite songs on my iPhone app. I don't know how to solve this...
Not applicable
753 Views
2 replies
0 likes
Is there a way (a setting?) or something I can do to sort my playlists on the iPhone so I only can se (or see at top of a list) only the playlists I have synced offline? I only have about five out of 70-80 lists synced and they are hard to find!
Is there a way (a setting?) or something I can do to sort my playlists on the iPhone so I only can se (or see at top of a list) only the playlists I have synced offline? I only have about five out of...
Casual Listener
459 Views
2 replies
0 likes
Spotify iPhone question: If I exit the app midway through a track and then re-open the app, is it possible to have Spotify remember my last position and start again from there rather than re-starting from the beginning of the track? In fact is this p...
Spotify iPhone question: If I exit the app midway through a track and then re-open the app, is it possible to have Spotify remember my last position and start again from there rather than re...
Community Legend
619 Views
1 replies
0 likes
I only have Spotify Radio on my iPhone and I am a premium subscriber.
I only have Spotify Radio on my iPhone and I am a premium subscriber.
Community Legend
353 Views
1 replies
0 likes
hello, I just accidentally deleted my favorite playlist called "Ariela" while trying to delete a song. Is there any way I can recover it?
hello, I just accidentally deleted my favorite playlist called "Ariela" while trying to delete a song. Is there any way I can recover it?
Roadie
470 Views
2 replies
0 likes
Hey. I installed spotify premium on my mac and my iphone. They are connected to the same internett, but the phone does not show under "devices" on my mac, so i can't sync the songs to my iphpne. What is wrong?
Hey. I installed spotify premium on my mac and my iphone. They are connected to the same internett, but the phone does not show under "devices" on my mac, so i can't sync the songs to my i...
Roadie
596 Views
3 replies
0 likes
I screwed up my Facebook account & Spotify account. When I click on a playlist from Facebook it doesn't recognize that I have a premium account now. Can an admin help fix this please.
I screwed up my Facebook account & Spotify account. When I click on a playlist from Facebook it doesn't recognize that I have a premium account now. Can an admin help fix this please.
Community Legend
392 Views
1 replies
0 likes
I bought spotify premium 2 months ago, spent ages starring songs and making playlists - all fine. A few days ago, all music disappeared from my phone and it now says I need spotify premium to listen to radio... But I have it! On my laptop, all is fin...
I bought spotify premium 2 months ago, spent ages starring songs and making playlists - all fine. A few days ago, all music disappeared from my phone and it now says I need spotify premium to listen ...
Community Legend
328 Views
1 replies
0 likes
Hi Am in need of help here, am inadequately chose unlimited instead of premium on my iphone, is there any chance I cud reversed that, And chose premium instead? . Sorry for my verry bad English. Robert
Hi Am in need of help here, am inadequately chose unlimited instead of premium on my iphone, is there any chance I cud reversed that, And chose premium instead? . Sorry for my verry bad...
Community Legend
495 Views
3 replies
0 likes
I just signed up for the spofity premium free trial, and It works on my macbook, but it still says I need a premium account to play on my phone. I cancelled my credit card right after so I wouldn't forget to cancel it later. but I should still have t...
I just signed up for the spofity premium free trial, and It works on my macbook, but it still says I need a premium account to play on my phone. I cancelled my credit card right after so I wouldn't f...
Casual Listener
471 Views
1 replies
0 likes
I finally got a premium subscription and after downloading the Spotify app for the first time, a "friend" that i deleted still shows up in my friend list, (this friend isn't from the imported Facebook contacts) and there's no way to eliminate it from...
I finally got a premium subscription and after downloading the Spotify app for the first time, a "friend" that i deleted still shows up in my friend list, (this friend isn't from the imported Faceboo...
291 Views
0 replies
0 likes
My songs will not sync to my iPhone, some will but they all wont so if I don't either listen to them on my laptop or if i'm not near WiFi I cant listen. What is wrong why won't all the songs sync? [Edited the caps out - your post will still be looked...
My songs will not sync to my iPhone, some will but they all wont so if I don't either listen to them on my laptop or if i'm not near WiFi I cant listen. What is wrong why won't all the songs sy...
Newbie
551 Views
2 replies
0 likes
you guys gotta get a better app going (refer to Skype's, youtube's and especially the new LinkedIn's) as of now it SUCKS! to the point where I don't think my premium is on my phone, honestly I can't tell, the app is that bad. for 10$ a month, it's ti...
you guys gotta get a better app going (refer to Skype's, youtube's and especially the new LinkedIn's) as of now it SUCKS! to the point where I don't think my premium is on my phone, honestly I can't ...
Not applicable
1536 Views
11 replies
0 likes
Hi! I've been having troubles to sync my playlists for offline usage. Syncing goes for approx 15 songs then it stops and after a while you get the error message from spotify 'spotify is in idle'. Have re-installed spotify, logged out, nothing helps. ...
Hi! I've been having troubles to sync my playlists for offline usage. Syncing goes for approx 15 songs then it stops and after a while you get the error message from spotify 'spotify is in idle'. Hav...
352 Views
0 replies
0 likes
OK so im not that techy ... and im having real trouble finding out how to sync my spotify files to my ipod shuffle ... I have read the info that is on line ....even the info online 'for dummies' but it is just not doing it !!!! GRRR.... am i missing ...
OK so im not that techy ... and im having real trouble finding out how to sync my spotify files to my ipod shuffle ... I have read the info that is on line ....even the info online 'for dummies...
Community Legend
1518 Views
1 replies
0 likes
All of my playlists are synced into offline mode, and I always do this when I have wifi connection. However, i have Spotify Premium which I always use in my car, when i don't currently have wifi. I have 2 gb of data per month for 3G data use. Does my...
All of my playlists are synced into offline mode, and I always do this when I have wifi connection. However, i have Spotify Premium which I always use in my car, when i don't currently have wif...
Music Fan
2716 Views
2 replies
1 likes
