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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28971 Views

40 replies

9 likes

  • 28971 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93848 Views

115 replies

12 likes

Other
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  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

942 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293312 Views

60 replies

15 likes

  • 293312 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123468 Views

19 replies

38 likes

  • 123468 Views
  • 19 replies
  • 38 likes

Friends and contacts

Hi guys, I am able to import and see friends on my laptop and share music with them and follow their music, but I cannnot do the same on my iphone. I can share from my phone to my facebook wall, but when I go to friends, my list is empty and I cannot...

Visitor

Hi guys,   I am able to import and see friends on my laptop and share music with them and follow their music, but I cannnot do the same on my iphone.   I can share from my phone to my f...

robwiii

Casual Listener

893 Views

3 replies

0 likes

  • 893 Views
  • 3 replies
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Ipod not syncing with laptop downloads.

I have an Ipod 32G unit. I never had a problem before syncing my downloaded music from my laptop to my Ipod. Now it wont sync new music. I have strong WiFi and have always been able to sync no problem. Now my Ipod just has a connecting.... at the top...

Casual Listener

I have an Ipod 32G unit. I never had a problem before syncing my downloaded music from my laptop to my Ipod. Now it wont sync new music. I have strong WiFi and have always been able to sync no proble...

356 Views

0 replies

0 likes

  • 356 Views
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Change Language on ios

Well everything is in english but when I go to push settings it says in german. Im swedish but live in austria and I would like to have everything in english, is it possible?

Newbie

Well everything is in english but when I go to push settings it says in german. Im swedish but live in austria and I would like to have everything in english, is it possible?

cnf

Newbie

1638 Views

1 replies

4 likes

  • 1638 Views
  • 1 replies
  • 4 likes

DragonFly

I recently picked up a DragonFly device to use wiyh my MacBook Air. Does Spotify work with DragonFly? What "format" should I select in setting up the "Audio MIDI Setup"--44100 Hz, 48000 Hz, 88200 Hz or 96000 Hz? Thanks in adavance for any help.

Casual Listener

I recently picked up a DragonFly device to use wiyh my MacBook Air.  Does Spotify work with DragonFly?  What "format" should I select in setting up the "Audio MIDI Setup"--44100 Hz, 48000 H...

1336 Views

0 replies

3 likes

  • 1336 Views
  • 0 replies
  • 3 likes

Premium not working on new iPhone

Just resubscribed to premium but it does not seem to recognize this on my brand new iPhone. Cant play any new songs I've added to playlist. Help!

Newbie

Just resubscribed to premium but it does not seem to recognize this on my brand new iPhone. Cant play any new songs I've added to playlist. Help!

Peter__

Community Legend

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes

Import iTunes Playlist to Spotify - Just track names

I've done several google searches on this topic but can't seem to find a solution. I have an iTunes library with about 1500 songs. I'd like to import a list containing all of my track names into Spotify so that I can create a playlist in Spotify and ...

Regular

I've done several google searches on this topic but can't seem to find a solution.   I have an iTunes library with about 1500 songs.  I'd like to import a list containing all of my trac...

jquint21

Regular

1782 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

keeps saying someone else is logged in

Spotify stops playing on my iphone and keeps saying someone else is logged in, and none of my other computers are on and nobody else is logged in. Been happening last four days.

Casual Listener

Spotify stops playing on my iphone and keeps saying someone else is logged in, and none of my other computers are on and nobody else is logged in. Been happening last four days.

sage319

Casual Listener

474 Views

2 replies

0 likes

  • 474 Views
  • 2 replies
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Sort your playlist on iPhone app.

Hi. Hei.I've been looking a long time for somewhere to contact spotify. Hate help FAQ that never have the answear. AnywayI've waited a long time for Spotify to make it possible to sort the playlist om the app.The feature I'm looking for is sort by ad...

Newbie

Hi. Hei. I've been looking a long time for somewhere to contact spotify.  Hate help FAQ that never have the answear.   Anyway I've waited a long time for Spotify to make it possible...

Taylor

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Offline Syncing Wifi problem

Haven't been able to find the solution in the boards here. I have spotify on my 4S, unfortunately I'm on very bad wifi, so sometimes if that cuts out or something happens, it gets stuck loading a song as I'm trying to sync a playlist to be offline. I...

Newbie

Haven't been able to find the solution in the boards here. I have spotify on my 4S, unfortunately I'm on very bad wifi, so sometimes if that cuts out or something happens, it gets stuck loading a son...

Liam

Community Legend

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

0 tracks on iPhone but 790 on computer

I got a playlist with 790 tracks, when I open the spotify app on my iPhone it says I got 0 tracks. I checked the playlist and nothing I did new playlists and same problem, no problems like that has ever happened to me before... Is it maybe the new up...

Casual Listener

I got a playlist with 790 tracks, when I open the spotify app on my iPhone it says I got 0 tracks. I checked the playlist and nothing I did new playlists and same problem, no problems like that has e...

Peter__

Community Legend

525 Views

3 replies

0 likes

  • 525 Views
  • 3 replies
  • 0 likes

Premium subscription

I paid for the premium subscription and my iPhone all does not recognize me as a premium user! How can I fix this?

Casual Listener

I paid for the premium subscription and my iPhone all does not recognize me as a premium user! How can I fix this?

MikeyB

Community Legend

518 Views

2 replies

0 likes

  • 518 Views
  • 2 replies
  • 0 likes

Solved!! Desktop playlist not updating on iOS

Hello people, I added quite a lot of songs (200) to a new playlist on my desktop app and everything is ok, but when opening the same playlist on my iphone it only shows very few songs (28). I ended the app on iphone and didn't worked I unistalled the...

Casual Listener

Hello people, I added quite a lot of songs (200) to a new playlist on my desktop app and everything is ok, but when opening the same playlist on my iphone it only shows very few songs (28). I end...

DaniloPonce

Casual Listener

1118 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

My playlist will not play on my iphone anymore.

I have premium, and everything is payed for (checked the receipt), but now all of a sudden, my iphone app says that I don`t have premium and therefor can`t play any of my playlists. What to do?

Newbie

I have premium, and everything is payed for (checked the receipt), but now all of a sudden, my iphone app says that I don`t have premium and therefor can`t play any of my playlists. What to do?

Taylor

Community Legend

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

Solved!! local files on iphone disappear on restart

Reproducible every darn time: connect over wifi, toggle "available offline" to on, albums sync, exit app, go back to app, the "available offline" toggle is now off for some reason, and the synced tracks are unavailable.

Casual Listener

Reproducible every darn time: connect over wifi, toggle "available offline" to on, albums sync, exit app, go back to app, the "available offline" toggle is now off for some reason, and the synced tra...

UnawesomeCroc

Newbie

1133 Views

5 replies

0 likes

  • 1133 Views
  • 5 replies
  • 0 likes

Cannot download iPad app

Hi, I've tried to download the iPad app, but nothing happens when I press install & the button is greyed out. driving me mad! Have paid for premium & want to play some music!! Help please!

Newbie

Hi, I've tried to download the iPad app, but nothing happens when I press install & the button is greyed out.   driving me mad! Have paid for premium & want to play some music!! Help...

TheGreenster

Newbie

2418 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

spotify didn't back up my ipod files

So I'm just complaining here, but Spotify said it would back up my iPod files to my computer, except it didn't. It created the new folder I wanted, but no files inside it. There was music on there I won't get back, won't find anywhere, neat bootlegs ...

Visitor

So I'm just complaining here, but Spotify said it would back up my iPod files to my computer, except it didn't.  It created the new folder I wanted, but no files inside it.  There was music...

Liam

Community Legend

606 Views

1 replies

1 likes

  • 606 Views
  • 1 replies
  • 1 likes

Cannot activate Spotify premium on iPhone

Hi, I just registered for a 30 day premium trial but i cannot access premium content on my iPhone. I've tried multiple logins through facebook, and the other username, but I cannot manage to get it to work.

Newbie

Hi, I just registered for a 30 day premium trial but i cannot access premium content on my iPhone. I've tried multiple logins through facebook, and the other username, but I cannot manage to get it...

MichaelJerzak

Composer

780 Views

1 replies

0 likes

  • 780 Views
  • 1 replies
  • 0 likes

Originals VW Navigation RNS 510 (MFD3 version C). With mdi in a Jetta.

Sorry for my bad English Uses an iPod touch 16 GB 4.gen (latest update) connected to the MDI input.Do not have the possibility to use streamingWhen I start Spotify and choose a song I get sound artist, song name and album name in the display.So Far s...

Newbie

Sorry for my bad English Uses an iPod touch 16 GB 4.gen (latest update) connected to the MDI input. Do not have the possibility to use streaming When I start Spotify and choose a song I get sound...

1763 Views

0 replies

1 likes

Spotify
VW Navigation RNS 510
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  • 0 replies
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Just paid for premium but wont work on iphone 5

I just signed up for premium because of all the great reviews I got from my friends, however when I try to listen to my friends playlists my phone is saying that option is only available to premium users (which I am). There is no one to call or email...

Casual Listener

I just signed up for premium because of all the great reviews I got from my friends, however when I try to listen to my friends playlists my phone is saying that option is only available to premium u...

Taylor

Community Legend

489 Views

1 replies

2 likes

  • 489 Views
  • 1 replies
  • 2 likes