Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
MattSuda
Just hada massive row with my network provider who have. Effectively throttled my 3G connection to nothing because of 'Unacceptable Usuage' . I download my data usuage chart and I have about a hundred entries for 20,800.00kb (20 megs) one for last ni...
Guys, Facebook will not let me login to spotify on twitter music. Is there anyway I can have an account thats linked to my e-mail address instead of Facebook. Facebook is basically blocking the login sayings its suspicious. This would be fine , howev...
accedentily deleted a playlist top tracks, how to retreve it?
Hi everybody,some days ago I bought a premium account. On my iMac spotify is working very well, but not on my iPhone 4. It works if is on wifi and not on 3g. For example, if I open the app on wifi, i switch on 3g and I come back to the app it will cr...
Please help.
I am a new user of Spotify premium and I don't have an unlimited data plan with my cellular provider. When I make my playlists available offline, do they still use cellular data if I have service? For example, when I use the subway and go underground...
Other music APS are already available for the Pannasonic Smart Viera TV like Pandora and Rhapsody; when will the Spotify AP for the Pannasonic Smart Viera be available?
I am in the military and I'm stationed in Turkey. I purchased Premium Spotify and cannot sync songs other than the local files I already have purchased from iTunes. I'm supposed to be able to sync songs offline and take the songs from Spotify, right?...
My computer Spotify working great!! Load Spotify app on iphone. Same wifi connection. All songs sync to iphone Spotify app. How am I able to pick and choose? Looked for aqnswers on Spotify, but no direction.
Seems like all the playlists load faster but when you play a song now and try to browse the internet at the same time it buffers like crazy. Anybody got a fix for that yet?
I click the link and it opens the song on spotify but not the playlist - how do I get the whole playlist to open in spoity so I can subscribe?
I'm on an iPhone 5, iOS 6.1, with the newest Spotify version. I am unable to sync any music of any kind. The circular progress icon just keeps spinning, and never stops. This is not for local files, but music on Spotify. I uninstalled Spotify, and re...
DescriptionI've been a premium user for nearly a year and have been using offline playlists on my iPhone. Within the last few weeks, several times, the app has gotten stuck while trying to sync offline playlists. The app still functions; it does not ...
I'd like to test out the Premium features during my trial so I can see if I actually want to pay for this service. I can set a playlist to play offline, but anytime I try to stream anything, it still says that "Only Premium users can stream on demand...
I am using iPhone 5 iOS 6.1.3 Spotfiy 0.6.4.2 Spotify Core 0.0.0.999 My iPhone is connected to a power source and charging. I am connected to a WIFI with a strong connection. My download quality is set to "extreme". My internet connection is capable ...
Hi my iPhone has stopped allowing me to stream music even though I am a premium subscriber - was working fine yesterday!Please advise of fix
Plz help.
Downloaded Spotify Premium a couple of days ago and my playlist will not sync anymore. For an app to cost $9.99 a month it sure has a lot of problems. I have tried restarting my iPhone5 numerous times as well as restarting the Spotify application. It...
I have a jailbroken iPad and I don't own a computer... A friend of mine is in a band and I like a few of his songs and my question isCan I put the mo3s on my device using ifunbox and put them under the spotify app somehow....Or can I install spotify ...
HiThis morning it says the above and I m still paying, what happening?My user is wildsurfer11