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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69411 Views
  • 16 replies
  • 37 likes
  • 69411 Views
  • 16 replies
  • 37 likes

Spotify on multiple devices

I have spotify premium but I can only access spotify on one iPhone. I have logged into my account on the other devices but it says I don't own spotify premium.

  • Newbie
  • I have spotify premium but I can only access spotify on one iPhone. I have logged into my account on the other devices but it says I don't own spotify premium.
  • Taylor
  • Community Legend
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

Gapless and cross fade playback of local tracks

When can we hope to see the IOS app handle playback of local tracks correctly. The question was raised the first time a long time ago and it still doesn't work - gapless and cross fade only work on streamed music

  • Regular
  • When can we hope to see the IOS app handle playback of local tracks correctly. The question was raised the first time a long time ago and it still doesn't work - gapless and cross fade only work on s...
  • Hornborg
  • Regular
  • 854 Views
  • 6 replies
  • 0 likes
  • 854 Views
  • 6 replies
  • 0 likes

Spotify won't recognize my i-pod nano 7th generation

Hi,I recently subscribed to spotify premium in the hope that I would be able to use my i-Pod nano 7th generation. When I plug it spotify does not recognize it. Is there anything I can do about that?

  • Newbie
  • Hi, I recently subscribed to spotify premium in the hope that I would be able to use my i-Pod nano 7th generation. When I plug it spotify does not recognize it. Is there anything I can do about that?
  • johnmac11
  • Regular
  • 1751 Views
  • 4 replies
  • 0 likes
  • 1751 Views
  • 4 replies
  • 0 likes

My Ipod Classic isn't syncing the new music.

I have followedal the instructions but still it won't add the new songs to my device please help in thsstiuation. No I have not met the 3,333 song limit not even close. Thank you for your help in this matter.

  • Casual Listener
  • I have followedal the instructions but still it won't add the new songs to my device please help in thsstiuation. No I have not met the 3,333 song limit not even close. Thank you for your help in thi...
  • Peter__
  • Community Legend
  • 824 Views
  • 1 replies
  • 0 likes
  • 824 Views
  • 1 replies
  • 0 likes

iPad never stops syncing...

My iPad has recently started syncing ALL the time. (The sync icon shows activity whenever the app is open no matter how long it is open.). I don't see a specific playlist or song that is stuck downloading. What is this? How do I resolve it? Thanks!

  • Newbie
  • My iPad has recently started syncing ALL the time. (The sync icon shows activity whenever the app is open no matter how long it is open.). I don't see a specific playlist or song that is stuck downlo...
  • 457 Views
  • 0 replies
  • 0 likes
  • problems
  • 457 Views
  • 0 replies
  • 0 likes

Premium not working

I subscribed to spotify premium, the payment went through. I went and logged in to my iPhone app and it says I still need a premium subscription. Can anyone help on this. I double checked all y information and everything

  • Newbie
  • I subscribed to spotify premium, the payment went through. I went and logged in to my iPhone app and it says I still need a premium subscription. Can anyone help on this. I double checked all y infor...
  • Adam
  • Roadie
  • 748 Views
  • 7 replies
  • 0 likes
  • 748 Views
  • 7 replies
  • 0 likes

Spotify not working on my iPhone

This morning my spotify is not working my playlists are and I can't play any music it keeps on saying you need spotify premium which I have why as this happened all of a sudden

  • Newbie
  • This morning my spotify is not working my playlists are and I can't play any music it keeps on saying you need spotify premium which I have why as this happened all of a sudden
  • Adam
  • Roadie
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Music Will Not Play At The Gym On Iphone 5

I cannot access any songs when at the gym, it comes up with 'this song only available online' or a red dot with a white mark comes up on all songs, someone suggested making sure the Spotify icon was opened on the home computer - I did that and it wor...

  • Casual Listener
  • I cannot access any songs when at the gym, it comes up with 'this song only available online' or a red dot with a white mark comes up on all songs, someone suggested making sure the Spotify icon was ...
  • Taylor
  • Community Legend
  • 556 Views
  • 1 replies
  • 0 likes
  • 556 Views
  • 1 replies
  • 0 likes

Can't log into Spotify on iPad & iPhone 4S

I have two Spotify accounts, a regular one under my name, and a premium one that my dad got for me (that he registered under his name).I've been using Spotify premium on both my iPad and iPhone for several months now, and it's worked perfectly, but a...

  • Newbie
  • I have two Spotify accounts, a regular one under my name, and a premium one that my dad got for me (that he registered under his name). I've been using Spotify premium on both my iPad and iPhone for...
  • 526 Views
  • 0 replies
  • 0 likes
  • 526 Views
  • 0 replies
  • 0 likes

Syncing iPod to Spotify help needed!

I have an iPod nano, 3 gen. Does this mean I can only download local files? I've followed all the steps in order to sync Spotify playlists to my ipod. But everytime I go to put a playlist onto my iPod, all it shows is a little orange circle with a da...

  • Newbie
  • I have an iPod nano, 3 gen. Does this mean I can only download local files? I've followed all the steps in order to sync Spotify playlists to my ipod. But everytime I go to put a playlist onto my iPo...
  • johnmac11
  • Regular
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Sync to iphone sans wifi?

I'm on a university campus, and the way the wifi network works, my phone cannot be detected by my computer. How can I sync local files anyway? I have some songs I'd like.

  • Casual Listener
  • I'm on a university campus, and the way the wifi network works, my phone cannot be detected by my computer.   How can I sync local files anyway? I have some songs I'd like.
  • Peter__
  • Community Legend
  • 475 Views
  • 3 replies
  • 0 likes
  • 475 Views
  • 3 replies
  • 0 likes

Solved!! Spotify app in Mexico store

Hello, I am a basic user of your service, and was thinking on upgrading to take advantage of the international feature, but sadly I can not download the app in my ios (neither iphone nor ipad). Since I am in a two year assignment in Mexico, I bought ...

  • Newbie
  • Hello,   I am a basic user of your service, and was thinking on upgrading to take advantage of the international feature, but sadly I can not download the app in my ios (neither iphone nor i...
  • mokitovice
  • Regular
  • 3100 Views
  • 2 replies
  • 0 likes
  • 3100 Views
  • 2 replies
  • 0 likes

Itouch offline

dear all,very simple question: with a premium package , can i get offline access to my playlist with an Itouch ?alternative question:are Android device better for this functionality ? reason: wanna buy the best device to maximize Spotify offline than...

  • Newbie
  • dear all, very simple question:  with a premium package , can i get offline access to my playlist with an Itouch ? alternative question: are Android device better for this functionality ? &...
  • Peter__
  • Community Legend
  • 359 Views
  • 2 replies
  • 0 likes
  • 359 Views
  • 2 replies
  • 0 likes

Synced songs

I changed I phones now all my synced songs are not available offline anymore, they became desynced. Any way I can get them back without having to sync them again

  • Newbie
  • I changed I phones now all my synced songs are not available offline anymore, they became desynced. Any way I can get them back without having to sync them again
  • Peter__
  • Community Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

No mobile streaming on Spotify Premium

I'm subscribed to Premium. The country on my profile matches the one on my payment method. Premium shows everywhere but my iPhone. On the mobile app I get the "only premium users can stream on demand". Help!

  • Newbie
  • I'm subscribed to Premium. The country on my profile matches the one on my payment method. Premium shows everywhere but my iPhone.   On the mobile app I get the "only premium users can stream ...
  • Peter__
  • Community Legend
  • 335 Views
  • 2 replies
  • 0 likes
  • 335 Views
  • 2 replies
  • 0 likes

My iPod is not syncing

I have Spotify Premium but for some reason it says that i can only sync local files still. I have had Premium for a while so it's not a lag issue. Help Please?

  • Newbie
  • I have Spotify Premium but for some reason it says that i can only sync local files still. I have had Premium for a while so it's not a lag issue. Help Please?
  • Peter__
  • Community Legend
  • 4242 Views
  • 3 replies
  • 1 likes
  • 4242 Views
  • 3 replies
  • 1 likes

Premium iPhone help...

I have paid for premium yet it isn't translated to my cell phone despite being logged in to my account where I paid for premium with. I've lgoged on and off a million times and given it over four hours to start working yet it is still giving me the o...

  • Newbie
  • I have paid for premium yet it isn't translated to my cell phone despite being logged in to my account where I paid for premium with. I've lgoged on and off a million times and given it over four hou...
  • Peter__
  • Community Legend
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

Cannot Sync Offline Playlists on iPhone 4

Hi, Not had many problems with Spotify before but recently I haven't be able to sync my 'available offline' playlists with my iphone 4. When I am connected to wifi it just sits there saying synching track '1 of 31'. i am not in offline mode, tracks p...

  • Newbie
  • Hi,    Not had many problems with Spotify before but recently I haven't be able to sync my 'available offline' playlists with my iphone 4. When I am connected to wifi it just sits there s...
  • 348 Views
  • 0 replies
  • 1 likes
  • 348 Views
  • 0 replies
  • 1 likes

Offline playlist syncing doesn't work on iPhone 4.

So, this is the THIRD time this happens to me and you seriously cannot blame my phone. It starts to sync my playlists and the it stops. Last two times when this happened, I did what you told me - deleted my app and reinstalled it. I seriously don't w...

  • Newbie
  • So, this is the THIRD time this happens to me and you seriously cannot blame my phone. It starts to sync my playlists and the it stops. Last two times when this happened, I did what you told me - del...
  • 442 Views
  • 0 replies
  • 0 likes
  • 442 Views
  • 0 replies
  • 0 likes

Release Notes - Spotify for iOS 0.6.3

What's new in this version (0.6.3): New: Spotify now speaks Traditional Chinese and Latin American Spanish. Note: If you're having trouble with an update, please always make sure to go through the [iOS] Troubleshooting Spotify steps before posting. U...

  • Spotify Legend
  • What's new in this version (0.6.3): New: Spotify now speaks Traditional Chinese and Latin American Spanish. Note: If you're having trouble with an update, please always make sure to go throug...
  • Goodman
  • Spotify Legend
  • 1946 Views
  • 15 replies
  • 0 likes
  • 1946 Views
  • 15 replies
  • 0 likes