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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29489 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94200 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

959 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293477 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123564 Views

19 replies

38 likes

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Spotify App Says I don't have premium account

Just activated my subscription and tried login on my iPhone but when I go to play a song it says I don't have premium account. It works fine on my computer, but not on my iPhone. Anyone know why??

Casual Listener

Just activated my subscription and tried login on my iPhone but when I go to play a song it says I don't have  premium account. It works fine on my computer, but not on my iPhone. Anyone know wh...

Peter__

Community Legend

1515 Views

9 replies

1 likes

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Solved!! My favourites songs on my iPhone doesn't sync with those on my PC

I had almost 18000 favourites songs. I removed them from my collection of favourite songs on my PC, but they are still among my favourite songs on my iPhone app. I don't know how to solve this problem, i tried every thing!

Visitor

I had almost 18000 favourites songs. I removed them from my collection of favourite songs on my PC, but they are still among my favourite songs on my iPhone app. I don't know how to solve this...

user-removed

Not applicable

700 Views

2 replies

0 likes

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I want to NOT see the not synced playlists om iPhone

Is there a way (a setting?) or something I can do to sort my playlists on the iPhone so I only can se (or see at top of a list) only the playlists I have synced offline? I only have about five out of 70-80 lists synced and they are hard to find!

Casual Listener

Is there a way (a setting?) or something I can do to sort my playlists on the iPhone so I only can se (or see at top of a list) only the playlists I have synced offline? I only have about five out of...

helkon

Casual Listener

414 Views

2 replies

0 likes

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Re-start track from last position

Spotify iPhone question: If I exit the app midway through a track and then re-open the app, is it possible to have Spotify remember my last position and start again from there rather than re-starting from the beginning of the track? In fact is this p...

Casual Listener

Spotify iPhone question:   If I exit the app midway through a track and then re-open the app, is it possible to have Spotify remember my last position and start again from there rather than re...

Taylor

Community Legend

583 Views

1 replies

0 likes

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I only have Spotify Radio on my iPhone

I only have Spotify Radio on my iPhone and I am a premium subscriber. 

Newbie

I only have Spotify Radio on my iPhone and I am a premium subscriber. 

Taylor

Community Legend

327 Views

1 replies

0 likes

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How to Un-delete playlist

hello, I just accidentally deleted my favorite playlist called "Ariela" while trying to delete a song. Is there any way I can recover it?

Newbie

hello, I just accidentally deleted my favorite playlist called "Ariela" while trying to delete a song. Is there any way I can recover it?

Adam

Roadie

424 Views

2 replies

0 likes

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Playslists not syncing to my iPhone

Hey. I installed spotify premium on my mac and my iphone. They are connected to the same internett, but the phone does not show under "devices" on my mac, so i can't sync the songs to my iphpne. What is wrong?

Casual Listener

Hey.   I installed spotify premium on my mac and my iphone. They are connected to the same internett, but the phone does not show under "devices" on my mac, so i can't sync the songs to my i...

Adam

Roadie

519 Views

3 replies

0 likes

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iPad doesn't recognize my premium account

I screwed up my Facebook account & Spotify account. When I click on a playlist from Facebook it doesn't recognize that I have a premium account now. Can an admin help fix this please.

Newbie

I screwed up my Facebook account & Spotify account. When I click on a playlist from Facebook it doesn't recognize that I have a premium account now. Can an admin help fix this please.

Taylor

Community Legend

358 Views

1 replies

0 likes

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Spotify Premium not working on my Iphone

I bought spotify premium 2 months ago, spent ages starring songs and making playlists - all fine. A few days ago, all music disappeared from my phone and it now says I need spotify premium to listen to radio... But I have it! On my laptop, all is fin...

Newbie

I bought spotify premium 2 months ago, spent ages starring songs and making playlists - all fine. A few days ago, all music disappeared from my phone and it now says I need spotify premium to listen ...

Taylor

Community Legend

301 Views

1 replies

0 likes

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Help

Hi Am in need of help here, am inadequately chose unlimited instead of premium on my iphone, is there any chance I cud reversed that, And chose premium instead? . Sorry for my verry bad English. Robert

Casual Listener

Hi   Am in need of help here, am inadequately chose unlimited instead of premium on my iphone, is there any chance I cud reversed that, And chose premium instead? . Sorry for my verry bad...

Peter__

Community Legend

421 Views

3 replies

0 likes

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Solved!! Spotify premium not playing on Iphone?

I just signed up for the spofity premium free trial, and It works on my macbook, but it still says I need a premium account to play on my phone. I cancelled my credit card right after so I wouldn't forget to cancel it later. but I should still have t...

Casual Listener

I just signed up for the spofity premium free trial, and It works on my macbook, but it still says I need a premium account to play on my phone. I cancelled my credit card right after so I wouldn't f...

ddagz

Casual Listener

429 Views

1 replies

0 likes

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Spotify showing a deleted friend in mobile app, but not in desktop

I finally got a premium subscription and after downloading the Spotify app for the first time, a "friend" that i deleted still shows up in my friend list, (this friend isn't from the imported Facebook contacts) and there's no way to eliminate it from...

Newbie

I finally got a premium subscription and after downloading the Spotify app for the first time, a "friend" that i deleted still shows up in my friend list, (this friend isn't from the imported Faceboo...

265 Views

0 replies

0 likes

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Sync

My songs will not sync to my iPhone, some will but they all wont so if I don't either listen to them on my laptop or if i'm not near WiFi I cant listen. What is wrong why won't all the songs sync? [Edited the caps out - your post will still be looked...

Newbie

My songs will not sync  to my iPhone, some will but they all wont so if I don't either listen to them on my laptop or if i'm not near WiFi I cant listen. What is wrong why won't all the songs sy...

jillscott2

Newbie

495 Views

2 replies

0 likes

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Premium not recognized on my iphone

you guys gotta get a better app going (refer to Skype's, youtube's and especially the new LinkedIn's) as of now it SUCKS! to the point where I don't think my premium is on my phone, honestly I can't tell, the app is that bad. for 10$ a month, it's ti...

Regular

you guys gotta get a better app going (refer to Skype's, youtube's and especially the new LinkedIn's) as of now it SUCKS! to the point where I don't think my premium is on my phone, honestly I can't ...

user-removed

Not applicable

1387 Views

11 replies

0 likes

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offline syncing doesn't work

Hi! I've been having troubles to sync my playlists for offline usage. Syncing goes for approx 15 songs then it stops and after a while you get the error message from spotify 'spotify is in idle'. Have re-installed spotify, logged out, nothing helps. ...

Newbie

Hi! I've been having troubles to sync my playlists for offline usage. Syncing goes for approx 15 songs then it stops and after a while you get the error message from spotify 'spotify is in idle'. Hav...

318 Views

0 replies

0 likes

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syncing music to ipod shuffle - HELP PLEASE !!!!

OK so im not that techy ... and im having real trouble finding out how to sync my spotify files to my ipod shuffle ... I have read the info that is on line ....even the info online 'for dummies' but it is just not doing it !!!! GRRR.... am i missing ...

Casual Listener

OK so im not that techy ... and im having real trouble finding out how to sync my spotify files to my ipod shuffle ... I have read the info that is on line ....even the info online  'for dummies...

Peter__

Community Legend

1485 Views

1 replies

0 likes

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3G data when offline

All of my playlists are synced into offline mode, and I always do this when I have wifi connection. However, i have Spotify Premium which I always use in my car, when i don't currently have wifi. I have 2 gb of data per month for 3G data use. Does my...

Casual Listener

All of my playlists are synced into offline mode, and I always do this when I have wifi connection.  However, i have Spotify Premium which I always use in my car, when i don't currently have wif...

29axe

Music Fan

2672 Views

2 replies

1 likes

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Solved!! Does Spotify use 3G data if I sync my playlists?

I'm a free member and I was wondering how much data does Spotify use if you sync your playlists to your phone (i.e. just 1 song)? Like if you sync your playlists to your phone and connect to Spotify through 3G, does it use data? Because I'm not strea...

Casual Listener

I'm a free member and I was wondering how much data does Spotify use if you sync your playlists to your phone (i.e. just 1 song)? Like if you sync your playlists to your phone and connect to Spotify ...

29axe

Music Fan

7568 Views

4 replies

0 likes

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Help Please with Ford Sync

I'm having trouble getting Spotify to play through Ford Sync with my Iphone 4S. I can get it to stream the current song/playlist just through blue tooth but it doesn't seem to be using the applink for full control. I'll admit I'm having a few trouble...

Newbie

I'm having trouble getting Spotify to play through Ford Sync with my Iphone 4S. I can get it to stream the current song/playlist just through blue tooth but it doesn't seem to be using the applink fo...

Peter__

Community Legend

441 Views

1 replies

0 likes

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Solved!! Premium Account with offline files stating "only local files sync"

I recently upgraded to a Premium account, my intentionswas to sync music to my iPod nano from my iMac (10.8.3) So the steps (after upgrading) I took were as follows; 1) I then checked the "Playback - High Quality Streaming" (in preferences) 2) Create...

Casual Listener

I recently upgraded to a Premium account, my intentionswas to sync music to my iPod nano from my iMac (10.8.3)   So the steps (after upgrading) I took were as follows; 1) I then checked th...

Leeties

Casual Listener

1086 Views

4 replies

0 likes

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