Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232726 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114296 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443130 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303995 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I want to be able to use spotify with out a wifi connection on a cruise. Is that possible?
I want to be able to use spotify with out a wifi connection on a cruise. Is that possible?
Community Legend
513 Views
1 replies
0 likes
Is it possible to sync offline playlists to an iPod nano with a preminum account?
Is it possible to sync offline playlists to an iPod nano with a preminum account?
Community Legend
5358 Views
1 replies
0 likes
Hi, my playlists have stopped syncing to my iPhone 5 in the last few days. I have a premium account, paid only a week and a half ago. It just is stuck on syncing track 1 of 30. Tried logging out, turning off phone...no luck. Username Bearzfeet
Hi, my playlists have stopped syncing to my iPhone 5 in the last few days. I have a premium account, paid only a week and a half ago. It just is stuck on syncing track 1 of 30. Tried logging out, tur...
Community Legend
543 Views
1 replies
0 likes
DescriptionI'm having issues syncing my starred playlists with my iPhone 5. A more detailed description, using numbered stepsI've deleted the app and reinstalled but nothing has solved the issue.Turned off my phone and back on but nothing.My starred ...
Description I'm having issues syncing my starred playlists with my iPhone 5. A more detailed description, using numbered steps I've deleted the app and reinstalled but nothing has solved...
Casual Listener
3304 Views
5 replies
0 likes
I've been using Pandora for a lot of years now, I pay for Pandora One, but I wanted to check out Spotify because I always hear good things about it. I got a premium account and attempted to use the radio function. While I'm bartending, I need to use ...
I've been using Pandora for a lot of years now, I pay for Pandora One, but I wanted to check out Spotify because I always hear good things about it. I got a premium account and attempted to use...
Community Legend
466 Views
1 replies
0 likes
I added a bunch of songs to my 'starred' playlist and they will not sync (grey arrow) next to each title. I'm on wifi now and nothing is happening? Any thoughts?
I added a bunch of songs to my 'starred' playlist and they will not sync (grey arrow) next to each title. I'm on wifi now and nothing is happening? Any thoughts?
Newbie
808 Views
2 replies
0 likes
My premium account is not working. It's keeps saying I need a premium account but I have. How can this be sorted????
My premium account is not working. It's keeps saying I need a premium account but I have. How can this be sorted????
Spotify
856 Views
7 replies
0 likes
Help. Thanks!
Help. Thanks!
Community Legend
2253 Views
13 replies
0 likes
Mine is doing the same- keeps saying I have to upgrade but I already did. What do I do?
Mine is doing the same- keeps saying I have to upgrade but I already did. What do I do?
Community Legend
395 Views
1 replies
0 likes
I have an iPhone 5, everything is fully updated and I have this problem with my Offline playlists. They all say they're downloaded fine but when I go to listen to some of the songs it will open up but the playback bar on the bottom doesn't have a tim...
I have an iPhone 5, everything is fully updated and I have this problem with my Offline playlists. They all say they're downloaded fine but when I go to listen to some of the songs it will open up bu...
508 Views
0 replies
1 likes
Description Spotify IOS app crashes when trying to play some specific synced local files Detailed description: 1. I have some local tracks mannaged in Spotify om my MAC 2. Then I sync them for offline listening om my iPhone 5 and ipad 3 3. When play ...
Description Spotify IOS app crashes when trying to play some specific synced local files Detailed description: 1. I have some local tracks mannaged in Spotify o...
767 Views
0 replies
0 likes
i've used Offline Sync on too many devices, apparently. it works on my iPad, iPhone4, and laptop, but it has stopped working on the one i need most... my iphone5. thanks!
i've used Offline Sync on too many devices, apparently. it works on my iPad, iPhone4, and laptop, but it has stopped working on the one i need most... my iphone5. thanks!
Community Legend
456 Views
1 replies
0 likes
I payed my premium with a pre-paid code and i sitll can`t use my spotify on my phone . The same thing happend the last ime i did this but it was fixed the same day .
I payed my premium with a pre-paid code and i sitll can`t use my spotify on my phone . The same thing happend the last ime i did this but it was fixed the same day .
Regular
1000 Views
7 replies
0 likes
None of my devices are recognising that I am a premium member. Any tips to fix this, I have logged of then back in.
None of my devices are recognising that I am a premium member. Any tips to fix this, I have logged of then back in.
Roadie
863 Views
5 replies
0 likes
How do I follow someones public playlist?
How do I follow someones public playlist?
Composer
870 Views
1 replies
0 likes
Hi - I cant turn off shuffelmode on my iPhone 4? What wrong or is it just me, that don't like shuffle that much?
Hi - I cant turn off shuffelmode on my iPhone 4? What wrong or is it just me, that don't like shuffle that much?
Casual Listener
950 Views
2 replies
0 likes
on my iphone 5 spotify says 47 hours remaining of your trial, i verified my premium subscription works fine from my computer so not sure why my iOS device says that. followed your instructions to clear history and cookies in safari as well as delete ...
on my iphone 5 spotify says 47 hours remaining of your trial, i verified my premium subscription works fine from my computer so not sure why my iOS device says that. followed your instructions to c...
Community Legend
764 Views
1 replies
0 likes
I'm using a new Mac Mini with OSX 10.8.3, and a retina iPad with the Spotify app. There are 4 local files both on the desktop and the iPad which are used in Spotify playlists. On the desktop they show up and play without any problem whatsoever. On th...
I'm using a new Mac Mini with OSX 10.8.3, and a retina iPad with the Spotify app. There are 4 local files both on the desktop and the iPad which are used in Spotify playlists. On the desktop...
Casual Listener
1136 Views
2 replies
0 likes
Hi Can anyone confirm when the iphone spotify mobile app runs in the background (even when it is on pause) whether it still keeps on using up data? I've been seeing some alarmingly fast usage on my data limits recently and, having seen loads of compl...
Hi Can anyone confirm when the iphone spotify mobile app runs in the background (even when it is on pause) whether it still keeps on using up data? I've been seeing some alarmingly fast usage on my...
Casual Listener
6695 Views
21 replies
0 likes
Hi How do I remove the local file of a song which was made available for offline listening? (I want to keep the song in the play list but to "undo" available offline mode to release some space on my ipad)Thanks
Hi How do I remove the local file of a song which was made available for offline listening? (I want to keep the song in the play list but to "undo" available offline mode to release some space on m...
Community Legend
1012 Views
1 replies
0 likes
