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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

239347 Views

56 replies

13 likes

  • 239347 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

159235 Views

507 replies

108 likes

  • 159235 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108405 Views

19 replies

38 likes

  • 108405 Views
  • 19 replies
  • 38 likes

Solved!! Premium subscription not recognized on iPhone

My premium subscription works on my desktop, however it is not recognized on my iPhone. I have tried signing in with Facebook and also with my spotify numerical username. Neither one works! Please help!

Newbie

My premium subscription works on my desktop, however it is not recognized on my iPhone. I have tried signing in with Facebook and also with my spotify numerical username. Neither one works! Please he...

Liam

Community Legend

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

New IOS update 2/27/13 taken away EQ from the app- also , what's with the recommendations?

I updated the app this morning to the new update and right away when I was in my car I noticed the music didn't sound "right" to me. I went to check if my EQ's had reset after the update and realized I could not bring them back up. Spotify, please FI...

Music Fan

I updated the app this morning to the new update and right away when I was in my car I noticed the music didn't sound "right" to me.   I went to check if my EQ's had reset after the update ...

Fraga

Newbie

1576 Views

4 replies

10 likes

  • 1576 Views
  • 4 replies
  • 10 likes

Solved!! Spotify update 0.6.0.181 ipad

HiI have just updated my iPhone 5 and my ipad to the new version via the App Store and the new interface etc is ok on the iPhone although when installed on my ipad it hasn't changed even though it states new version installed. I even deleted app from...

Music Fan

Hi I have just updated my iPhone 5 and my ipad to the new version via the App Store and the new interface etc is ok on the iPhone although when installed on my ipad it hasn't changed even though i...

MattSuda

Spotify Star

792 Views

2 replies

1 likes

  • 792 Views
  • 2 replies
  • 1 likes

Solved!! Starred playlist download in 0.6.0

I have just updated my iPad and my iPhone to the 0.6.0 update. I logged back in and noticed that you can no longer download your starred playlist. I have over 1223 songs in this playlist and now it's down to only 122 local files. This is ridiculous. ...

Casual Listener

I have just updated my iPad and my iPhone to the 0.6.0 update. I logged back in and noticed that you can no longer download your starred playlist. I have over 1223 songs in this playlist and now it's...

tiimsinger

Casual Listener

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Spotify Premium User - Playlists don't sync over the air

My desktop does not use WiFi and is hard-wire connected to the internet. My playlists are organized the way I want them in the desktop version - but that does not transfer over to my iPhone app. How can I sync playlists on my iPhone app - without the...

Newbie

My desktop does not use WiFi and is hard-wire connected to the internet. My playlists are organized the way I want them in the desktop version - but that does not transfer over to my iPhone app. ...

Sam

Spotify

529 Views

2 replies

1 likes

  • 529 Views
  • 2 replies
  • 1 likes

[bug] Player disappearing

Just updated my Spotify app (0.6.0.181), and found another bug.Try this out:Make sure your waiting list is empty.Tap the bottom track of a playlist (the last one), shuffle off (& let it play) Add a track to the waiting list. Open the player (swipe up...

Newbie

Just updated my Spotify app (0.6.0.181), and found another bug. Try this out: Make sure your waiting list is empty. Tap the bottom track of a playlist (the last one), shuffle off (& let it p...

johncb

Roadie

553 Views

3 replies

1 likes

  • 553 Views
  • 3 replies
  • 1 likes

Now Playing

I would like to actually see the playlist queue so you can move songs around. If i add a song to Now Playing it plays next and disrupts the playlist. Why don't we have the option of adding to the queue so it sits at the bottom of the list with the op...

Casual Listener

I would like to actually see the playlist queue so you can move songs around. If i add a song to Now Playing it plays next and disrupts the playlist. Why don't we have the option of adding to the que...

Matthewcherry

Casual Listener

611 Views

2 replies

0 likes

  • 611 Views
  • 2 replies
  • 0 likes

Question about 6.0 iOS update

I noticed that there is a new update for Spotify available (6.0) but I am very hesitant to download it because the latest PC Windows desktop version is such a mess. From the app description in the iTunes store it looks like there are a few significan...

Visitor

I noticed that there is a new update for Spotify available (6.0) but I am very hesitant to download it because the latest PC Windows desktop version is such a mess. From the app description in the iT...

user-removed

Not applicable

459 Views

3 replies

0 likes

  • 459 Views
  • 3 replies
  • 0 likes

Syncing problems.

Why can't I sync music from Freedom Call or Amon Amarth to my mobile devices? They work on the pc and I have premium. While albums I have bought from Amon Amarth such as Surtur Rising seems to work on my Iphone stuff I pay for via spotify doesn't. "T...

Casual Listener

Why can't I sync music from Freedom Call or Amon Amarth to my mobile devices? They work on the pc and I have premium. While albums I have bought from Amon Amarth such as Surtur Rising seems to work...

Joe

Community Legend

1063 Views

3 replies

0 likes

  • 1063 Views
  • 3 replies
  • 0 likes

Problema de cuenta atrás del reloj en iOS para detener la reproducción sigue sin funcionar

Llevan ya varias versiones incluyendo la última de 27/02/2013 que en iOS 6 no funciona detener la reproducción con la cuenta atrás del reloj de iOS. Hace como que se para y sigue funcionando. Espero que lo solución ene para siguientes actualizaciones...

Newbie

Llevan ya varias versiones incluyendo la última de 27/02/2013 que en iOS 6 no funciona detener la reproducción con la cuenta atrás del reloj de iOS. Hace como que se para y sigue funcionando. Espero ...

Dren-Group

Newbie

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes

Release Notes - Spotify for iOS 0.6.0

New: Shiny new interface. You can navigate around the app with a new sidebar. Check it out by swiping left-to-right, or by pressing the ≣ button in the top left of the app. New: Now Playing bar. You’ll always see what you’re listening to along the bo...

Spotify Legend

New: Shiny new interface. You can navigate around the app with a new sidebar. Check it out by swiping left-to-right, or by pressing the ≣ button in the top left of the app. New: Now Playing bar. Yo...

3dimesdown

Music Fan

7049 Views

47 replies

1 likes

  • 7049 Views
  • 47 replies
  • 1 likes

Error 408

HiI am in South Africa and have used spotify for 3 weeks now, and received an Error 408 this morning.Could you please help with this?

Casual Listener

Hi I am in South Africa and have used spotify for 3 weeks now, and received an Error 408 this morning. Could you please help with this?

Thedev

Community Legend

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Error 408

Hi I am currently in South Africa and have received an Error 408 this morning when trying to use Spotify. It worked great everyday until today. Could you please help with this?

Casual Listener

Hi I am currently in South Africa and have received an Error 408 this morning when trying to use Spotify. It worked great everyday until today. Could you please help with this?

Peter__

Community Legend

241 Views

1 replies

0 likes

  • 241 Views
  • 1 replies
  • 0 likes

spotify premium can't play on mobile

It said I had a 48 hour trial even though I'm a premium subscriber

Casual Listener

It said I had a 48 hour trial even though I'm a premium subscriber

blumpy

Casual Listener

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes

Spotify iOS app won't scrobble tracks played in offline mode to Last.Fm

Description Spotify iOS app won't scrobble tracks which were played in offline mode to Last.Fm properly. A more detailed description, using numbered steps1. I sync all my favorite playlists to my iPod Touch;2. I set the app to offline mode before lea...

Roadie

Description Spotify iOS app won't scrobble tracks which were played in offline mode to Last.Fm properly. A more detailed description, using numbered steps 1. I sync all my favorite playlists t...

xxlipe

Newbie

5218 Views

9 replies

7 likes

  • 5218 Views
  • 9 replies
  • 7 likes

Solved!! my ipod thouch 4g can't connect with spotify

Hi unfortunately Spotify doesn´t work on my Ipod Touch 4g. I connect it per USB-Cable with my Laptop where I installed Spotify. Under "devices" my Ipod doesn´t appear... It also doesn´t work when I change the USB-Port again and again... Does anyone k...

Regular

Hi   unfortunately Spotify doesn´t work on my Ipod Touch 4g. I connect it per USB-Cable with my Laptop where I installed Spotify. Under "devices" my Ipod doesn´t appear... It also doe...

mertensstijn

Regular

2249 Views

7 replies

0 likes

  • 2249 Views
  • 7 replies
  • 0 likes

Solved!! Premium upgrade not on phone

I upgraded to premium but it still does not work on my iPad or iPhone. It says only premium members.... I tried to re-download the apps and it still isn't working. A little help would go a long way

Casual Listener

I upgraded to premium but it still does not work on my iPad or iPhone. It says only premium members.... I tried to re-download the apps and it still isn't working. A little help would go a long ...

user-removed

Not applicable

1325 Views

8 replies

0 likes

  • 1325 Views
  • 8 replies
  • 0 likes

Just upgraded to premium and will not work on Iphone

Just upgraded to premium today, updated my spotify mobile, but will not play anything other than radio. I upgraded so I could liten to my playlist not radio..What is the problem?

Newbie

Just upgraded to premium today, updated my spotify mobile, but will not play anything other than radio.  I upgraded so I could liten to my playlist not radio..What is the problem?

Peter__

Community Legend

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Need help for iPad Spotify

I have a premium account with Spotify and it works fine on my desktop and iPhone. My problem is when I try to use it on my iPad all the playlists I have downloaded for offline use have a red circle with a white exclamation mark, saying "Track Unavail...

Casual Listener

I have a premium account with Spotify and it works fine on my desktop and iPhone.  My problem is when I try to use it on my iPad  all the playlists I have downloaded for offline use have a ...

Liam

Community Legend

439 Views

3 replies

0 likes

  • 439 Views
  • 3 replies
  • 0 likes