Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43761 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109339 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Casual Listener
438171 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301995 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
How do I follow someones public playlist?
How do I follow someones public playlist?
Composer
866 Views
1 replies
0 likes
Hi - I cant turn off shuffelmode on my iPhone 4? What wrong or is it just me, that don't like shuffle that much?
Hi - I cant turn off shuffelmode on my iPhone 4? What wrong or is it just me, that don't like shuffle that much?
Casual Listener
946 Views
2 replies
0 likes
on my iphone 5 spotify says 47 hours remaining of your trial, i verified my premium subscription works fine from my computer so not sure why my iOS device says that. followed your instructions to clear history and cookies in safari as well as delete ...
on my iphone 5 spotify says 47 hours remaining of your trial, i verified my premium subscription works fine from my computer so not sure why my iOS device says that. followed your instructions to c...
Community Legend
761 Views
1 replies
0 likes
I'm using a new Mac Mini with OSX 10.8.3, and a retina iPad with the Spotify app. There are 4 local files both on the desktop and the iPad which are used in Spotify playlists. On the desktop they show up and play without any problem whatsoever. On th...
I'm using a new Mac Mini with OSX 10.8.3, and a retina iPad with the Spotify app. There are 4 local files both on the desktop and the iPad which are used in Spotify playlists. On the desktop...
Casual Listener
1128 Views
2 replies
0 likes
Hi Can anyone confirm when the iphone spotify mobile app runs in the background (even when it is on pause) whether it still keeps on using up data? I've been seeing some alarmingly fast usage on my data limits recently and, having seen loads of compl...
Hi Can anyone confirm when the iphone spotify mobile app runs in the background (even when it is on pause) whether it still keeps on using up data? I've been seeing some alarmingly fast usage on my...
Casual Listener
6652 Views
21 replies
0 likes
Hi How do I remove the local file of a song which was made available for offline listening? (I want to keep the song in the play list but to "undo" available offline mode to release some space on my ipad)Thanks
Hi How do I remove the local file of a song which was made available for offline listening? (I want to keep the song in the play list but to "undo" available offline mode to release some space on m...
Community Legend
1008 Views
1 replies
0 likes
Hi! I just realized my iPhone is getting full because of my Spotify account. I`ve reduced the number of offline playlist as I don`t use them, but it doesn`t give me anymore space? How do I do this? Right now I can`t even take photos with my iPhone as...
Hi! I just realized my iPhone is getting full because of my Spotify account. I`ve reduced the number of offline playlist as I don`t use them, but it doesn`t give me anymore space? How do I do this? R...
Community Legend
893 Views
1 replies
0 likes
My spotify account won't sync any of my music to be used offline. Even when I am comes text to wifi it just gets stuck on syncing the first songs so no others sync. I tried making a WHOLE new spotify account but I'm still have this problem. It's kill...
My spotify account won't sync any of my music to be used offline. Even when I am comes text to wifi it just gets stuck on syncing the first songs so no others sync. I tried making a WHOLE new spotify...
Composer
425 Views
1 replies
0 likes
I am using latest version of Spotify app, premium subscriber, on iPhone 3GS. I am only using it to sync Spotify tracks, no personal mp3s or anything. I have sync'd a bunch of playlists. Now, whenever I try and sync more, it will sync the 'new' tracks...
I am using latest version of Spotify app, premium subscriber, on iPhone 3GS. I am only using it to sync Spotify tracks, no personal mp3s or anything. I have sync'd a bunch of playli...
Composer
2244 Views
3 replies
0 likes
Got a long drive tonight
Got a long drive tonight 😞
Community Legend
1358 Views
1 replies
0 likes
Hi there, I'm using Spotify premium for a week and it is not working on my phone. Every song stops after a few seconds and goes ahead for another few seconds..It's really annoying Maybe some of you guys have the same problem?
Hi there, I'm using Spotify premium for a week and it is not working on my phone. Every song stops after a few seconds and goes ahead for another few seconds..It's really annoying Maybe some of you g...
Newbie
711 Views
2 replies
0 likes
All my playlists and songs are gone. I have logged in via spotify U/N and facebook...even de-linked facebook per another suggested post. Any help here? Both my desktop and iphone are this way and my account profile shows I am a premium subscriber.
All my playlists and songs are gone. I have logged in via spotify U/N and facebook...even de-linked facebook per another suggested post. Any help here? Both my desktop and iphone ar...
Community Legend
1018 Views
5 replies
0 likes
Hi! I recently switched phones from the iPhone 4 to the iPhone 4S. My premium is no longer linked to my account. My premium purchase was on 4/21. Help?
Hi! I recently switched phones from the iPhone 4 to the iPhone 4S. My premium is no longer linked to my account. My premium purchase was on 4/21. Help?
Composer
1135 Views
6 replies
0 likes
When trying to download my playlists for later on my ipod, the downloading quits after about 20-30 songs despite no change in my connection or playlists. Restarting the app and reconnecting to my WiFi still does not fix it. Any suggestions
When trying to download my playlists for later on my ipod, the downloading quits after about 20-30 songs despite no change in my connection or playlists. Restarting the app and reconnecting to my WiF...
Casual Listener
473 Views
2 replies
0 likes
I stream spotify from my iphone and ipad to my apple TV, but when the apple TV starts its screensaver the music stops, the airplay stops. I tried with itunes and the streaming don´t stop when apple tv screensaver starts. It must be a bug och somethin...
I stream spotify from my iphone and ipad to my apple TV, but when the apple TV starts its screensaver the music stops, the airplay stops. I tried with itunes and the streaming don´t stop when apple t...
1027 Views
0 replies
2 likes
I just bought a 2012 Sonata SE 2.0T and it works via Bluetooth or the USB cable for iPhone. The problem is that the Bluetooth allows me to skip songs using the steering wheel controls, but doesn't sound as good as the USB connection. If I plug it in ...
I just bought a 2012 Sonata SE 2.0T and it works via Bluetooth or the USB cable for iPhone. The problem is that the Bluetooth allows me to skip songs using the steering wheel controls, but does...
Newbie
1544 Views
3 replies
0 likes
I've been trying to export a playlist from my spotify account to my ipod without success, i am a premium customer but i don't seem able to transfer them over whenever i highlight manually synchronize my spotify closes down. i have uninstalled and rei...
I've been trying to export a playlist from my spotify account to my ipod without success, i am a premium customer but i don't seem able to transfer them over whenever i highlight manually synchronize...
Community Legend
946 Views
5 replies
0 likes
Hey, Kayla here (Krbachman)... Just bought a spotify premium account for a road trip and it's not working. When I try to play songs, it tells me I need a premium account. What should I do?
Hey, Kayla here (Krbachman)... Just bought a spotify premium account for a road trip and it's not working. When I try to play songs, it tells me I need a premium account. What should I do?
Community Legend
455 Views
1 replies
0 likes
Hi, Ive just upgraded my phone to the iphone 5. I had spotify on my iPhone 4 and had over 500 songs synced. I of course synced spotify onto my new phone. However the songs on the app are not syncing over. I have gone onto the Spotify app on my comput...
Hi, Ive just upgraded my phone to the iphone 5. I had spotify on my iPhone 4 and had over 500 songs synced. I of course synced spotify onto my new phone. However the songs on the ap...
Composer
692 Views
2 replies
0 likes
ive synced all my songs but i,ll play so many then throws me out of spotify and i need to log in again, cn anyone help? thanks
ive synced all my songs but i,ll play so many then throws me out of spotify and i need to log in again, cn anyone help? thanks
Community Legend
861 Views
5 replies
0 likes
