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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232719 Views

27 replies

5 likes

  • 232719 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114288 Views

116 replies

13 likes

Other
  • 114288 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2321 Views

0 replies

0 likes

iOS
  • 2321 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303991 Views

61 replies

16 likes

  • 303991 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129690 Views

19 replies

38 likes

  • 129690 Views
  • 19 replies
  • 38 likes

Solved!! Some playlists showing 0 songs

Hi all. I looked at the Help guides and the forum and couldn't seem to find an answer, so here goes. I upgraded to Premium today and went to sync my playlists to my iPhone 5. The vast majority of the songs synced, but two of my playlists are showing ...

Casual Listener

Hi all. I looked at the Help guides and the forum and couldn't seem to find an answer, so here goes.   I upgraded to Premium today and went to sync my playlists to my iPhone 5. The vast majo...

frhood

Casual Listener

1844 Views

2 replies

0 likes

  • 1844 Views
  • 2 replies
  • 0 likes

Songs starred not syncing for offline use.

I didn't have this problem until yesterday but spotify can't seem to sync stared songs for offline use. It just get's stuck in the proccess. I made sure I have the latest version and I've turned my Iphone 4S off and back on but still no luck. Any hel...

Newbie

I didn't have this problem until yesterday but spotify can't seem to sync stared songs for offline use. It just get's stuck in the proccess. I made sure I have the latest version and I've turned my I...

Joe

Community Legend

710 Views

1 replies

0 likes

  • 710 Views
  • 1 replies
  • 0 likes

Track on my iPhone says it has zero songs

Hey guys,I have an iPhone 4 and I’m having a hard time getting one of my playlist to recognize on my device. I have a playlist called "My Music" which has 955 tracks on it, and every time I start Spotify on my device it says that it has 0 tracks on i...

Regular

Hey guys, I have an iPhone 4 and I’m having a hard time getting one of my playlist to recognize on my device. I have a playlist called "My Music" which has 955 tracks on it, and every time I start...

Peter__

Community Legend

624 Views

1 replies

0 likes

  • 624 Views
  • 1 replies
  • 0 likes

Only local files syncing

Hi I have an iphone 5 and cannot sync any of the playlists onto my phone from my desktop - only local files are syncing . I am using and paying for spotify premium so I am finding it quite irritating that I am paying for a service which does not work...

Newbie

Hi I have an iphone 5 and cannot sync any of the playlists onto my phone from my desktop - only local files are syncing   . I am using and paying for spotify premium so I am finding it quite...

MusicMayhem93

Regular

614 Views

2 replies

1 likes

  • 614 Views
  • 2 replies
  • 1 likes

Tracks dissapeared on several playlists

I recently switched over to a non-facebook account. After copying over all of my playlists on my desktop, I logged into my new account on my ipod. All of my playlists are listed but on some (not all), the tracks have dissapeared. I went to my desktop...

Music Fan

I recently switched over to a non-facebook account.  After copying over all of my playlists on my desktop, I logged into my new account on my ipod.  All of my playlists are listed but on so...

muse_surfer

Music Fan

553 Views

3 replies

0 likes

  • 553 Views
  • 3 replies
  • 0 likes

90's Radio - Weird songs coming up and stops after 4 songs.

Hi, I've been using Spotify for about 2 weeks now daily instead of Pandora (which I used previously) and about 3 days ago I started getting weird behavior. I noticed the problem FIRST started after I logged into Spotify for my Windows 7 PC. I never h...

Regular

Hi, I've been using Spotify for about 2 weeks now daily instead of Pandora (which I used previously) and about 3 days ago I started getting weird behavior.   I noticed the problem FIRST star...

Joe

Community Legend

791 Views

4 replies

0 likes

  • 791 Views
  • 4 replies
  • 0 likes

ipod touch won't show up under devices in spotify

it both connect to the same wifi,but my ipod touch won't show up under devices in spotify of windows. I opened the sharing function of wifi. It still won't work. ipod is running ios 6.1.2 and windows is running windows 8 pro. both ipod and windows is...

Casual Listener

it both connect to the same wifi,but my ipod touch won't show up under devices in spotify of windows. I opened the sharing function of wifi. It still won't work. ipod is running ios 6.1.2 and win...

Wysc19980730

Casual Listener

1042 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify Won't Log in

Hi For some reason Spotify wont boot up on my iPhone 4. It has been fine for years! I tap on the icon, it tries to boot up but switches itself off! I'm a premium account holder, works fine on my MacBook Pro. Any ideas? I don't fancy deleting, restart...

Newbie

Hi    For some reason Spotify wont boot up on my iPhone 4. It has been fine for years! I tap on the icon, it tries to boot up but switches itself off! I'm a premium account holder, wo...

Taylor

Community Legend

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Spotify on 3G data allowance - Best Tariff?

Hello, I have recently started using Spotify Premium (Recently as in last night) and I started using it today, I am on a 500mb tariff on O2 atm. Spotify destroyed that in 6 hours (roughly) I was wondering if there's any UK provider that offers better...

Casual Listener

Hello, I have recently started using Spotify Premium (Recently as in last night) and I started using it today, I am on a 500mb tariff on O2 atm. Spotify destroyed that in 6 hours (roughly)   ...

Pilot1226

Regular

841 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

"Thumbs Down" doesn't seem to be working on my 90's Radio channel

Hi all, So, I've been using Spotify (free) on-and-off since the launch in September, and about a month or two ago I decided to drop Pandora/IHR and use Spotify as my go-to radio app. I'm a big fan of the 90's scene, alternative in particular, which i...

Regular

Hi all,   So, I've been using Spotify (free) on-and-off since the launch in September, and about a month or two ago I decided to drop Pandora/IHR and use Spotify as my go-to radio app.  ...

584 Views

0 replies

1 likes

  • 584 Views
  • 0 replies
  • 1 likes

Bug report : iPod Touch 2nd gen and Spotify

how do i get spotify on my ipod 2nd gen with out wifi? is it possible.

Newbie

how do i get spotify on my ipod 2nd gen with out wifi? is it possible.

Adam

Roadie

983 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

IPhone 5 - Connected to same WiFi as latop - Cannot Synch Local Files from Laptop--> Mobile

Hey all, iPhone 5 no longer recognized as a device on my laptop. Yes both are on same wifi, both are online, restarted laptop and phone, logged in and out. Extremely frustrating as now my local files on my laptop cannot be synched to mobile. All i wa...

Casual Listener

Hey all,   iPhone 5 no longer recognized as a device on my laptop.  Yes both are on same wifi, both are online, restarted laptop and phone, logged in and out.   Extremely frust...

Peter__

Community Legend

1001 Views

4 replies

0 likes

  • 1001 Views
  • 4 replies
  • 0 likes

iPhone app keeps crashing

I'm going to have to cancel my paid account if this keeps happening. Too bad. I love Spotify--when it works. Maybe I'll try the new Google service. Oh, well.

Casual Listener

I'm going to have to cancel my paid account if this keeps happening. Too bad. I love Spotify--when it works. Maybe I'll try the new Google service. Oh, well.

Joe

Community Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Only 20% of my Playlist will Sync with iPhone 4

Description I have a single playlist with over 1,400 songs on Spotify. I'm a Spotify premium subscriber in good standing. When I try to sync this playlist with my iPhone 4, only 253 songs will sync. Why does the rest of the playlist not sync. I've re...

Newbie

Description I have a single playlist with over 1,400 songs on Spotify.  I'm a Spotify premium subscriber in good standing.  When I try to sync this playlist with my iPhone 4, only 253 son...

Peter__

Community Legend

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Solved!! My premium subscription isn't recognized on iPhone.

Hello all,I'm having trouble getting my premium membership up and running on my iPhone. User name is benfolts. Any thoughts?

Casual Listener

Hello all, I'm having trouble getting my premium membership up and running on my iPhone. User name is benfolts. Any thoughts?

SuraJane

Casual Listener

3280 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

iOS app Whats New section and related artists

I switched back to Spotify and I noticed that in the what's new section, I do not see the featured playlists. Also when I view an artist, where is the releated artists tab at? Thanks.

Casual Listener

I switched back to Spotify and I noticed that in the what's new section, I do not see the featured playlists.  Also when I view an artist, where is the releated artists tab at?   Thanks.

Joe

Community Legend

873 Views

4 replies

0 likes

  • 873 Views
  • 4 replies
  • 0 likes

Cannot connect Facebook account in Spotify iPhone app

A few months ago, I switched from an Android phone to an iPhone. I was able to connect my Facebook account to my Spotify account through the Android app, but I have not been able to with the iOS app. I go through the required steps to connect my Face...

Visitor

A few months ago, I switched from an Android phone to an iPhone. I was able to connect my Facebook account to my Spotify account through the Android app, but I have not been able to with the iOS app...

Joe

Community Legend

1653 Views

2 replies

0 likes

  • 1653 Views
  • 2 replies
  • 0 likes

Where do songs go when unstarred?

I have been saving albums straight to starred which is silly, I know, but I'm not doing it anymore, but now I'm un starring those songs, where do they go?

Casual Listener

I have been saving albums straight to starred which is silly, I know, but I'm not doing it anymore, but now I'm un starring those songs, where do they go?

Joe

Community Legend

731 Views

3 replies

0 likes

  • 731 Views
  • 3 replies
  • 0 likes

What's New choice has disappeared.

Hello! I have had Spotify on my iphone 4 about a year and have always had the option of listening to "what's new" but suddenlythat has disappeared and has got exchanged by discover, It sucks, how can I get what's new back???

Casual Listener

Hello!   I have had Spotify on my iphone 4 about a year and have always had the option of listening to "what's new" but suddenly that has disappeared and has got exchanged by discover, It suc...

Peter__

Community Legend

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes