Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

225741 Views

53 replies

13 likes

  • 225741 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

150728 Views

506 replies

108 likes

  • 150728 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Spotify Star

Rastereyes

Casual Listener

106064 Views

19 replies

38 likes

  • 106064 Views
  • 19 replies
  • 38 likes

Spotify Premium for iPad is broken

Radio function is totally inoperable, either I'm told the radio station can not be started or after 3- 5 songs the radio station quits playing. It has been over a week since I've had a working account. I've rebooted, I've uninstalled and reinstalled ...

Casual Listener

Radio function is totally inoperable, either I'm told the radio station can not be started or after 3- 5 songs the radio station quits playing. It has been over a week since I've had a work...

TaraD

Casual Listener

333 Views

2 replies

0 likes

  • 333 Views
  • 2 replies
  • 0 likes

Solved!! Not all songs are showing in ios playlists?

I have a problem. Not all songs in playlists appear on my iphone (not offline mode). For example my "favorites" playlist contains 764 tracks at the moment, but on my iphone it says 753 tracks. If i add/ delete a track from the playlist on my pc, the ...

Music Fan

I have a problem. Not all songs in playlists appear on my iphone (not offline mode). For example my "favorites" playlist contains 764 tracks at the moment, but on my iphone it says 753 tracks. If i a...

KjartanTh

Music Fan

1500 Views

2 replies

0 likes

  • 1500 Views
  • 2 replies
  • 0 likes

What iPhone dock should I buy for iPhone 4 that will work with spotify?

I have an iphone 4 (not the S) and it is running ios 6.1.3 and I have spotify premium, I've read quite a few threads of people having trouble playing spotify through their dock. So those who don't have issues, which one did you buy?

Visitor

I have an iphone 4 (not the S) and it is running ios 6.1.3 and I have spotify premium, I've read quite a few threads of people having trouble playing spotify through their dock. So those who don't ha...

288 Views

0 replies

0 likes

  • 288 Views
  • 0 replies
  • 0 likes

Signed up and paid for premium but when i log in it says i don't have it

I signed up for spotify premium, and was just charged my monthly charge two days ago, but for the last two weeks my account tells me i do not have premium, and only allows me to listen to the radio. Tried logging out and in several times, didn't help...

Casual Listener

I signed up for spotify premium, and was just charged my monthly charge two days ago, but for the last two weeks my account tells me i do not have premium, and only allows me to listen to the radio. ...

jkeegantraining

Casual Listener

397 Views

3 replies

0 likes

  • 397 Views
  • 3 replies
  • 0 likes

Ipod not showing up in devices

OK. I have spotfiy premium. I can use my I phone with no problem. My I pod classic will So i have an Ipod classic will not appear under devices. Closed itunes, unplug and plug it in. still nothing. unblocked the firewall settings on the computer and ...

Newbie

OK. I have spotfiy premium. I can use my I phone with no problem.  My I pod classic will  So i have an Ipod classic will not appear under devices.  Closed itunes, unplug and plug it in...

Peter__

Community Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Local files will not sync to phone!

My iphone is connected to the same wifi as my computer, and is also plugged in. Both spotify on my iphone and computer are running and both playlists are marked for offline sync. My local files, after being placed in my playlist do not sync to my pho...

Casual Listener

My iphone is connected to the same wifi as my computer, and is also plugged in. Both spotify on my iphone and computer are running and both playlists are marked for offline sync. My local files, afte...

caitiemcmen

Casual Listener

1842 Views

5 replies

0 likes

  • 1842 Views
  • 5 replies
  • 0 likes

Playlists offline slowness problem

Hi. I'm Premium. I have a serious problem. Spotify slow very many. I downloaded playlists offline to my iPhone at 70 Kbps. But I have 6Mbps on my ISP. My ISP, downloading all rise to 6 Mbps. They could switch Spotify servers?Spotify is a problem.This...

Casual Listener

Hi. I'm Premium. I have a serious problem. Spotify slow very many. I downloaded playlists offline to my iPhone at 70 Kbps. But I have 6Mbps on my ISP. My ISP, downloading all rise to 6 Mbps. ...

Cinabrium

Casual Listener

413 Views

3 replies

0 likes

  • 413 Views
  • 3 replies
  • 0 likes

Playlists

the playists on my phone account are different from the playlists on my laptop.... how do i manage this?

Newbie

the playists on my phone account are different from the playlists on my laptop.... how do i manage this?

ScottyLove

Music Fan

507 Views

3 replies

0 likes

  • 507 Views
  • 3 replies
  • 0 likes

Solved!! iPhone app cannot log in(offline/online)

I have had spotify on my iPhone for months now and recently clicked from offline to online playback and it would not connect so I logged out an now I am unable to log into my account via iPhone

Newbie

I have had spotify on my iPhone for months now and recently clicked from offline to online playback and it would not connect so I logged out an now I am unable to log into my account via iPhone

Taylor

Community Legend

828 Views

3 replies

3 likes

  • 828 Views
  • 3 replies
  • 3 likes

IPhone 4S issue - - Trial vs Premium

I'm tend to make snap decisions, and about one hour after installing the Spotify app on my iphone today, i decided to just get Premium. However, my phone still says I have 45 hours left on my trial, and I see no way to let it know that I'm a Premium ...

Newbie

  I'm tend to make snap decisions, and about one hour after installing the Spotify app on my iphone today, i decided to just get Premium.   However, my phone still says I have 45 hour...

Taylor

Community Legend

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes

IPhone

I did the 30 day trial and it said i could use mobile devices for 30 days but when i go to play them on my iphone it says u have to be a premium user, but i am for 30 days? help quick please

Newbie

I did the 30 day trial and it said i could use mobile devices for 30 days but when i go to play them on my iphone it says u have to be a premium user, but i am for 30 days? help quick please

Peter__

Community Legend

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

What happened to Air Play??

Air Play disappeared on the latest update. Even if I double tap the hope button and scroll over to the left, the Air Play icon isn't there. I have to launch iTunes and use Air Play from there then go back to Spotify once I selected the correct speake...

Regular

Air Play disappeared on the latest update. Even if I double tap the hope button and scroll over to the left, the Air Play icon isn't there. I have to launch iTunes and use Air Play from there then go...

522 Views

0 replies

0 likes

  • 522 Views
  • 0 replies
  • 0 likes

Won't connect / log in on iPad mini

Hello.I am a long time spotify user. Been running fine on a PC, iPad2, iPad Mini and Android until today.The iPad mini app would not connect to the service and insisted I had not Internet connection when I actually did have an Internet connection.I u...

Casual Listener

Hello. I am a long time spotify user. Been running fine on a PC, iPad2, iPad Mini and Android until today. The iPad mini app would not connect to the service and insisted I had not Internet con...

NikTheGreek

Casual Listener

1241 Views

2 replies

0 likes

  • 1241 Views
  • 2 replies
  • 0 likes

My account won't work on iPhone

I log into my wfogarty account on here and says no premium updated card info and my computer says premium whats wrong

Casual Listener

I log into my wfogarty account on here and says no premium updated card info and my computer says premium whats wrong

Taylor

Community Legend

336 Views

2 replies

0 likes

  • 336 Views
  • 2 replies
  • 0 likes

Spotify stopped working on both my iPhone and iPad 3

After having a premium account for over 2-3 years, my spotify account suddenly stopped working on all my devices, I can re-download the playlists at my ipad because it says I don't have,premium anymore? (ImhAve checked my account and I've been charge...

Newbie

After having a premium account for over 2-3 years, my spotify account suddenly stopped working on all my devices, I can re-download the playlists at my ipad because it says I don't have,premium anymo...

britishwonder

Casual Listener

418 Views

2 replies

0 likes

  • 418 Views
  • 2 replies
  • 0 likes

Ipod classic sync

Hi, I backed up my ipod as instructed by it didn't save my existing itunes music on my laptop. Please help. Thanks.

Newbie

Hi,   I backed up my ipod as instructed by it didn't save my existing itunes music on my laptop.   Please help.  Thanks.  

273 Views

0 replies

0 likes

  • 273 Views
  • 0 replies
  • 0 likes

Various genera radio stations are "unavailable" what's the problem?

Hi People, various genre radio stations have been available for sometime. The situation seems to be escalating with more genres becoming unavailable with time. Please can you let me know what the problem is here or how I can rectify it?Thank you very...

Newbie

Hi People, various genre radio stations have been available for sometime. The situation seems to be escalating with more genres becoming unavailable with time. Please can you let me know what the p...

Peter__

Community Legend

415 Views

3 replies

0 likes

  • 415 Views
  • 3 replies
  • 0 likes

I can't synchro my iphone 3

I have Spotify Premiun and the firts time I connet the iphone all was Ok. All songs were download to the iphone, but since that time I can't update. Pc and iphone use same wifi, but I dont know the problem. What can I do? What I'm doing bad? Thank

Newbie

I have Spotify Premiun and the firts time I connet the iphone all was Ok. All songs were download to the iphone, but since that time I can't update.   Pc and iphone use same wifi, but I dont...

Freek1983

Newbie

479 Views

2 replies

1 likes

  • 479 Views
  • 2 replies
  • 1 likes

Is there a way to set a stop playing timer?

I frequently enjoy listening to a radio station before falling asleep. But I've noticed that even if I use ios default clock app and use the time function to stop playing. I'll find my spotify still playing in the morning. I'm glad to know as a premi...

Casual Listener

I frequently enjoy listening to a radio station before falling asleep. But I've noticed that even if I use ios default clock app and use the time function to stop playing. I'll find my spotify still ...

Peter__

Community Legend

10268 Views

2 replies

2 likes

  • 10268 Views
  • 2 replies
  • 2 likes