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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43607 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109316 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1652 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301981 Views

62 replies

16 likes

  • 301981 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127878 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! My premium subscription isn't recognized on iPhone.

Hello all,I'm having trouble getting my premium membership up and running on my iPhone. User name is benfolts. Any thoughts?

Casual Listener

Hello all, I'm having trouble getting my premium membership up and running on my iPhone. User name is benfolts. Any thoughts?

SuraJane

Casual Listener

3147 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

iOS app Whats New section and related artists

I switched back to Spotify and I noticed that in the what's new section, I do not see the featured playlists. Also when I view an artist, where is the releated artists tab at? Thanks.

Casual Listener

I switched back to Spotify and I noticed that in the what's new section, I do not see the featured playlists.  Also when I view an artist, where is the releated artists tab at?   Thanks.

Joe

Community Legend

859 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Cannot connect Facebook account in Spotify iPhone app

A few months ago, I switched from an Android phone to an iPhone. I was able to connect my Facebook account to my Spotify account through the Android app, but I have not been able to with the iOS app. I go through the required steps to connect my Face...

Visitor

A few months ago, I switched from an Android phone to an iPhone. I was able to connect my Facebook account to my Spotify account through the Android app, but I have not been able to with the iOS app...

Joe

Community Legend

1632 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Where do songs go when unstarred?

I have been saving albums straight to starred which is silly, I know, but I'm not doing it anymore, but now I'm un starring those songs, where do they go?

Casual Listener

I have been saving albums straight to starred which is silly, I know, but I'm not doing it anymore, but now I'm un starring those songs, where do they go?

Joe

Community Legend

713 Views

3 replies

0 likes

  • 713 Views
  • 3 replies
  • 0 likes

What's New choice has disappeared.

Hello! I have had Spotify on my iphone 4 about a year and have always had the option of listening to "what's new" but suddenlythat has disappeared and has got exchanged by discover, It sucks, how can I get what's new back???

Casual Listener

Hello!   I have had Spotify on my iphone 4 about a year and have always had the option of listening to "what's new" but suddenly that has disappeared and has got exchanged by discover, It suc...

Peter__

Community Legend

553 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

No internet connection available

I want to be able to use spotify with out a wifi connection on a cruise. Is that possible?

Casual Listener

I want to be able to use spotify with out a wifi connection on a cruise.  Is that possible?

Peter__

Community Legend

507 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Sync not working with premium account

Hi, my playlists have stopped syncing to my iPhone 5 in the last few days. I have a premium account, paid only a week and a half ago. It just is stuck on syncing track 1 of 30. Tried logging out, turning off phone...no luck. Username Bearzfeet

Newbie

Hi, my playlists have stopped syncing to my iPhone 5 in the last few days. I have a premium account, paid only a week and a half ago. It just is stuck on syncing track 1 of 30. Tried logging out, tur...

Peter__

Community Legend

530 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Starred Playlist not syncing

DescriptionI'm having issues syncing my starred playlists with my iPhone 5. A more detailed description, using numbered stepsI've deleted the app and reinstalled but nothing has solved the issue.Turned off my phone and back on but nothing.My starred ...

Regular

Description I'm having issues syncing my starred playlists with my iPhone 5.   A more detailed description, using numbered steps I've deleted the app and reinstalled but nothing has solved...

iferg64

Casual Listener

3293 Views

5 replies

0 likes

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  • 5 replies
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Why is the radio function only playing a couple songs and stopping?

I've been using Pandora for a lot of years now, I pay for Pandora One, but I wanted to check out Spotify because I always hear good things about it. I got a premium account and attempted to use the radio function. While I'm bartending, I need to use ...

Casual Listener

I've been using Pandora for a lot of years now, I pay for Pandora One, but I wanted to check out Spotify because I always hear good things about it.  I got a premium account and attempted to use...

Peter__

Community Legend

465 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can't sync songs in playlist

I added a bunch of songs to my 'starred' playlist and they will not sync (grey arrow) next to each title. I'm on wifi now and nothing is happening? Any thoughts?

Newbie

I added a bunch of songs to my 'starred' playlist and they will not sync (grey arrow) next to each title. I'm on wifi now and nothing is happening? Any thoughts?

artducko

Newbie

799 Views

2 replies

0 likes

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  • 2 replies
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Premium account not working

My premium account is not working. It's keeps saying I need a premium account but I have. How can this be sorted????

Casual Listener

My premium account is not working. It's keeps saying I need a premium account but I have. How can this be sorted????

Sam

Spotify

838 Views

7 replies

0 likes

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Same problem

Mine is doing the same- keeps saying I have to upgrade but I already did. What do I do?

Newbie

Mine is doing the same- keeps saying I have to upgrade but I already did. What do I do?

Peter__

Community Legend

391 Views

1 replies

0 likes

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  • 1 replies
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Songs in Offline playlists won't play

I have an iPhone 5, everything is fully updated and I have this problem with my Offline playlists. They all say they're downloaded fine but when I go to listen to some of the songs it will open up but the playback bar on the bottom doesn't have a tim...

Newbie

I have an iPhone 5, everything is fully updated and I have this problem with my Offline playlists. They all say they're downloaded fine but when I go to listen to some of the songs it will open up bu...

499 Views

0 replies

1 likes

  • 499 Views
  • 0 replies
  • 1 likes

Local files get Spotify IOS app to crash when trying to play

Description Spotify IOS app crashes when trying to play some specific synced local files Detailed description: 1. I have some local tracks mannaged in Spotify om my MAC 2. Then I sync them for offline listening om my iPhone 5 and ipad 3 3. When play ...

Newbie

  Description Spotify IOS app crashes when trying to play some specific synced local files   Detailed description: 1. I have some local tracks mannaged in Spotify o...

762 Views

0 replies

0 likes

Apple iPhone app
iOS
local files
local music
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Mods: please reset my devices

i've used Offline Sync on too many devices, apparently. it works on my iPad, iPhone4, and laptop, but it has stopped working on the one i need most... my iphone5. thanks!

Visitor

i've used Offline Sync on too many devices, apparently. it works on my iPad, iPhone4, and laptop, but it has stopped working on the one i need most... my iphone5.   thanks!

Taylor

Community Legend

453 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

payment with code

I payed my premium with a pre-paid code and i sitll can`t use my spotify on my phone . The same thing happend the last ime i did this but it was fixed the same day .

Regular

I payed my premium with a pre-paid code and i sitll can`t use my spotify on my phone .  The same thing happend the last ime i did this but it was fixed the same day . 

victorchirinos

Regular

966 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Premium account not recognised on iOS devices

None of my devices are recognising that I am a premium member. Any tips to fix this, I have logged of then back in.

Casual Listener

None of my devices are recognising that I am a premium member. Any tips to fix this, I have logged of then back in.

Adam

Roadie

849 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

follow a playlist

How do I follow someones public playlist?

Newbie

How do I follow someones public playlist?

MichaelJerzak

Composer

866 Views

1 replies

0 likes

  • 866 Views
  • 1 replies
  • 0 likes