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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36824 Views

40 replies

10 likes

  • 36824 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102244 Views

115 replies

12 likes

Other
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  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1289 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298944 Views

61 replies

16 likes

  • 298944 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125705 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

90's Radio - Weird songs coming up and stops after 4 songs.

Hi, I've been using Spotify for about 2 weeks now daily instead of Pandora (which I used previously) and about 3 days ago I started getting weird behavior. I noticed the problem FIRST started after I logged into Spotify for my Windows 7 PC. I never h...

Regular

Hi, I've been using Spotify for about 2 weeks now daily instead of Pandora (which I used previously) and about 3 days ago I started getting weird behavior.   I noticed the problem FIRST star...

Joe

Community Legend

735 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

ipod touch won't show up under devices in spotify

it both connect to the same wifi,but my ipod touch won't show up under devices in spotify of windows. I opened the sharing function of wifi. It still won't work. ipod is running ios 6.1.2 and windows is running windows 8 pro. both ipod and windows is...

Casual Listener

it both connect to the same wifi,but my ipod touch won't show up under devices in spotify of windows. I opened the sharing function of wifi. It still won't work. ipod is running ios 6.1.2 and win...

Wysc19980730

Casual Listener

1015 Views

2 replies

0 likes

  • 1015 Views
  • 2 replies
  • 0 likes

Spotify Won't Log in

Hi For some reason Spotify wont boot up on my iPhone 4. It has been fine for years! I tap on the icon, it tries to boot up but switches itself off! I'm a premium account holder, works fine on my MacBook Pro. Any ideas? I don't fancy deleting, restart...

Newbie

Hi    For some reason Spotify wont boot up on my iPhone 4. It has been fine for years! I tap on the icon, it tries to boot up but switches itself off! I'm a premium account holder, wo...

Taylor

Community Legend

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Spotify on 3G data allowance - Best Tariff?

Hello, I have recently started using Spotify Premium (Recently as in last night) and I started using it today, I am on a 500mb tariff on O2 atm. Spotify destroyed that in 6 hours (roughly) I was wondering if there's any UK provider that offers better...

Casual Listener

Hello, I have recently started using Spotify Premium (Recently as in last night) and I started using it today, I am on a 500mb tariff on O2 atm. Spotify destroyed that in 6 hours (roughly)   ...

Pilot1226

Regular

799 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

"Thumbs Down" doesn't seem to be working on my 90's Radio channel

Hi all, So, I've been using Spotify (free) on-and-off since the launch in September, and about a month or two ago I decided to drop Pandora/IHR and use Spotify as my go-to radio app. I'm a big fan of the 90's scene, alternative in particular, which i...

Regular

Hi all,   So, I've been using Spotify (free) on-and-off since the launch in September, and about a month or two ago I decided to drop Pandora/IHR and use Spotify as my go-to radio app.  ...

568 Views

0 replies

1 likes

  • 568 Views
  • 0 replies
  • 1 likes

Bug report : iPod Touch 2nd gen and Spotify

how do i get spotify on my ipod 2nd gen with out wifi? is it possible.

Newbie

how do i get spotify on my ipod 2nd gen with out wifi? is it possible.

Adam

Roadie

965 Views

1 replies

0 likes

  • 965 Views
  • 1 replies
  • 0 likes

IPhone 5 - Connected to same WiFi as latop - Cannot Synch Local Files from Laptop--> Mobile

Hey all, iPhone 5 no longer recognized as a device on my laptop. Yes both are on same wifi, both are online, restarted laptop and phone, logged in and out. Extremely frustrating as now my local files on my laptop cannot be synched to mobile. All i wa...

Casual Listener

Hey all,   iPhone 5 no longer recognized as a device on my laptop.  Yes both are on same wifi, both are online, restarted laptop and phone, logged in and out.   Extremely frust...

Peter__

Community Legend

963 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

iPhone app keeps crashing

I'm going to have to cancel my paid account if this keeps happening. Too bad. I love Spotify--when it works. Maybe I'll try the new Google service. Oh, well.

Casual Listener

I'm going to have to cancel my paid account if this keeps happening. Too bad. I love Spotify--when it works. Maybe I'll try the new Google service. Oh, well.

Joe

Community Legend

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Only 20% of my Playlist will Sync with iPhone 4

Description I have a single playlist with over 1,400 songs on Spotify. I'm a Spotify premium subscriber in good standing. When I try to sync this playlist with my iPhone 4, only 253 songs will sync. Why does the rest of the playlist not sync. I've re...

Newbie

Description I have a single playlist with over 1,400 songs on Spotify.  I'm a Spotify premium subscriber in good standing.  When I try to sync this playlist with my iPhone 4, only 253 son...

Peter__

Community Legend

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Solved!! My premium subscription isn't recognized on iPhone.

Hello all,I'm having trouble getting my premium membership up and running on my iPhone. User name is benfolts. Any thoughts?

Casual Listener

Hello all, I'm having trouble getting my premium membership up and running on my iPhone. User name is benfolts. Any thoughts?

SuraJane

Casual Listener

2939 Views

10 replies

0 likes

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  • 10 replies
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iOS app Whats New section and related artists

I switched back to Spotify and I noticed that in the what's new section, I do not see the featured playlists. Also when I view an artist, where is the releated artists tab at? Thanks.

Casual Listener

I switched back to Spotify and I noticed that in the what's new section, I do not see the featured playlists.  Also when I view an artist, where is the releated artists tab at?   Thanks.

Joe

Community Legend

841 Views

4 replies

0 likes

  • 841 Views
  • 4 replies
  • 0 likes

Cannot connect Facebook account in Spotify iPhone app

A few months ago, I switched from an Android phone to an iPhone. I was able to connect my Facebook account to my Spotify account through the Android app, but I have not been able to with the iOS app. I go through the required steps to connect my Face...

Visitor

A few months ago, I switched from an Android phone to an iPhone. I was able to connect my Facebook account to my Spotify account through the Android app, but I have not been able to with the iOS app...

Joe

Community Legend

1592 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Where do songs go when unstarred?

I have been saving albums straight to starred which is silly, I know, but I'm not doing it anymore, but now I'm un starring those songs, where do they go?

Casual Listener

I have been saving albums straight to starred which is silly, I know, but I'm not doing it anymore, but now I'm un starring those songs, where do they go?

Joe

Community Legend

684 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

What's New choice has disappeared.

Hello! I have had Spotify on my iphone 4 about a year and have always had the option of listening to "what's new" but suddenlythat has disappeared and has got exchanged by discover, It sucks, how can I get what's new back???

Casual Listener

Hello!   I have had Spotify on my iphone 4 about a year and have always had the option of listening to "what's new" but suddenly that has disappeared and has got exchanged by discover, It suc...

Peter__

Community Legend

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

No internet connection available

I want to be able to use spotify with out a wifi connection on a cruise. Is that possible?

Casual Listener

I want to be able to use spotify with out a wifi connection on a cruise.  Is that possible?

Peter__

Community Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Sync not working with premium account

Hi, my playlists have stopped syncing to my iPhone 5 in the last few days. I have a premium account, paid only a week and a half ago. It just is stuck on syncing track 1 of 30. Tried logging out, turning off phone...no luck. Username Bearzfeet

Newbie

Hi, my playlists have stopped syncing to my iPhone 5 in the last few days. I have a premium account, paid only a week and a half ago. It just is stuck on syncing track 1 of 30. Tried logging out, tur...

Peter__

Community Legend

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Starred Playlist not syncing

DescriptionI'm having issues syncing my starred playlists with my iPhone 5. A more detailed description, using numbered stepsI've deleted the app and reinstalled but nothing has solved the issue.Turned off my phone and back on but nothing.My starred ...

Regular

Description I'm having issues syncing my starred playlists with my iPhone 5.   A more detailed description, using numbered steps I've deleted the app and reinstalled but nothing has solved...

iferg64

Casual Listener

3274 Views

5 replies

0 likes

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  • 5 replies
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Why is the radio function only playing a couple songs and stopping?

I've been using Pandora for a lot of years now, I pay for Pandora One, but I wanted to check out Spotify because I always hear good things about it. I got a premium account and attempted to use the radio function. While I'm bartending, I need to use ...

Casual Listener

I've been using Pandora for a lot of years now, I pay for Pandora One, but I wanted to check out Spotify because I always hear good things about it.  I got a premium account and attempted to use...

Peter__

Community Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Can't sync songs in playlist

I added a bunch of songs to my 'starred' playlist and they will not sync (grey arrow) next to each title. I'm on wifi now and nothing is happening? Any thoughts?

Newbie

I added a bunch of songs to my 'starred' playlist and they will not sync (grey arrow) next to each title. I'm on wifi now and nothing is happening? Any thoughts?

artducko

Newbie

789 Views

2 replies

0 likes

  • 789 Views
  • 2 replies
  • 0 likes