Randomly stops since last iOS update on iPhone 5

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Randomly stops since last iOS update on iPhone 5

Iamnicole
Casual Listener
I have the iPhone 5 and I noticed since either the last iOS update or spotify update the app randomly stops playing even though there is connection and other streaming apps work fine. I have uninstalled/reinstalled and same issue. It's like the music stops yet isn't paused. I pay for premium service and want it to work. It's been an issue the last 2-4 days.
3 Replies

Peter__
Community Legend

@Iamnicole wrote:
I have the iPhone 5 and I noticed since either the last iOS update or spotify update the app randomly stops playing even though there is connection and other streaming apps work fine. I have uninstalled/reinstalled and same issue. It's like the music stops yet isn't paused. I pay for premium service and want it to work. It's been an issue the last 2-4 days.

Hey 🙂 

 

Are you getting any error messages at all?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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nikh
Newbie

I have the same issue, but its not limited to iOS or iPhone, nor is it about bandwidth. I have to believe its a central architecture issue, maybe a scale problem. This started happening about 4-5 weeks ago. I experience it on an iMac with a wired 30Mbps connection, a PC laptop with a 20Mbps wireless connection and a PC desktop with a 10Mbps wired connection. In fact any device I access the service on, exhibits this. There a number of community posts complaining about this. 

jdpax
Newbie

Hi,

 

I've had the same problemfor about 2 weeks or so. Tracks stop abruptly on my iPhone5 after about 1.5 minutes and can't restart.

Any solutions would be much appreciated.

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