Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232696 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114276 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443110 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303986 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
can anyone help with this i pod loses internet and takes ages to restart spotify stops twice a day or so
can anyone help with this i pod loses internet and takes ages to restart spotify stops twice a day or so
Community Legend
682 Views
1 replies
0 likes
I'm currently about to run out of space on my iPhone and trying to free up some space. I was wondering if in iTunes, when a device is connected and shows you what is using what space, are songs that you've synced to your device included in the "Apps"...
I'm currently about to run out of space on my iPhone and trying to free up some space. I was wondering if in iTunes, when a device is connected and shows you what is using what space, are songs that ...
Composer
775 Views
1 replies
0 likes
Ive searched all over the app but no luck. I see the Shuffle Play button but that just randomly selects another track. How do I play an album in its correct order on my iPhone? Ok I found it. If you tap the now playing screen it has the options. Feel...
Ive searched all over the app but no luck. I see the Shuffle Play button but that just randomly selects another track. How do I play an album in its correct order on my iPhone? ...
Newbie
8950 Views
3 replies
5 likes
I've paid for Premium and if I click "upgrade" in Spotify now it says I have an active Premium-account. However I canno't use Spotify on my iPhone, when I click on a song (they are all marked "light grey") it says I need premium for on-demand mobile ...
I've paid for Premium and if I click "upgrade" in Spotify now it says I have an active Premium-account. However I canno't use Spotify on my iPhone, when I click on a song (they are all marked "light ...
Composer
656 Views
1 replies
0 likes
I transfered about 150 songs from a folder on my desktop to my "SlamFM" playlist in Spotify. The problem is that Spotify doesn't synch these tracks on my iPhone's playlist so I can only listen these tracks on my laptop but not on my iPhone. When I co...
I transfered about 150 songs from a folder on my desktop to my "SlamFM" playlist in Spotify. The problem is that Spotify doesn't synch these tracks on my iPhone's playlist so I can only listen these ...
Community Legend
777 Views
1 replies
0 likes
I upgraded to premium but it still does not work on my iPad or iPhone. It says only premium members.... I tried to re-download the apps and it still isn't working. A little help would go a long way
I upgraded to premium but it still does not work on my iPad or iPhone. It says only premium members.... I tried to re-download the apps and it still isn't working. A little help would go a long ...
Not applicable
1768 Views
8 replies
0 likes
On my iphone I get 'login failed Could not login to spotify. Maybe you've changed the password.....?' So I reset the password, carefully typing the new password into the Spotify Login screen on the iphone 4s ios 6.1 but it keeps failing. I did have a...
On my iphone I get 'login failed Could not login to spotify. Maybe you've changed the password.....?' So I reset the password, carefully typing the new password into the Spotify Login screen on...
Roadie
746 Views
2 replies
0 likes
Hallo,i need you help. Since Saturday i have a problem with my Iphone5 Spotify app,before i starred songs on desktop, activate online mode on iphone and starred songs in playlist begin sync, now this no longer works, online mode ist active but nothin...
Hallo, i need you help. Since Saturday i have a problem with my Iphone5 Spotify app,before i starred songs on desktop, activate online mode on iphone and starred songs in playlist begin syn...
Music Fan
1290 Views
3 replies
1 likes
I know there are a lot of posts about playlists disappearing offline, but my issue is about tracks. I just added 3 songs to my 2010s playlist on my PC and I decided to make sure these were on my iPod offline so I would be able to take these tracks in...
I know there are a lot of posts about playlists disappearing offline, but my issue is about tracks. I just added 3 songs to my 2010s playlist on my PC and I decided to make sure these were on my iPod...
349 Views
0 replies
0 likes
Hi all, I try to implement the spotify play button on a website with a dynamic tracklist. Everything works fine within every browser, except on the ipad. When i touch the play button on the ipad, there is a message to open the spotify app or to downl...
Hi all, I try to implement the spotify play button on a website with a dynamic tracklist. Everything works fine within every browser, except on the ipad. When i touch the play button o...
Casual Listener
553 Views
2 replies
0 likes
Hey guys ive had no problems with spotify recently except that my ipod touch playists wont sync all the way. I have done a clean install on my ipod and computer with no help. when i turn on spotify on my ipod the playlists are all listed but only a p...
Hey guys ive had no problems with spotify recently except that my ipod touch playists wont sync all the way. I have done a clean install on my ipod and computer with no help. when i turn on spo...
523 Views
0 replies
0 likes
Hey all,I have had Spotify Premium for a few months with no problems. However this morning after I got off work my iPhone no longer registers that I am a premium member. Help?
Hey all, I have had Spotify Premium for a few months with no problems. However this morning after I got off work my iPhone no longer registers that I am a premium member. Help?
Casual Listener
663 Views
2 replies
0 likes
Hi! When i open my playlist "jeje" it is empty. This is the case on both my computer and android. The playlist is there, the songs is there, but they kind of is not there... All the songs are downloaded, but when im not online they wont appear on the...
Hi! When i open my playlist "jeje" it is empty. This is the case on both my computer and android. The playlist is there, the songs is there, but they kind of is not there... All the songs are downloa...
Community Legend
624 Views
1 replies
0 likes
Help?!
Help?!
Community Legend
577 Views
1 replies
0 likes
I've been using Spotify for years but I recently upgraded to Spotify Premium. When I wanted to use it on my Iphone 5 I logged in using the same account and managed to streamed music on my iPhone5. But it was later that I realised the music I streamed...
I've been using Spotify for years but I recently upgraded to Spotify Premium. When I wanted to use it on my Iphone 5 I logged in using the same account and managed to streamed music on my iPhone5. Bu...
Community Legend
1615 Views
6 replies
0 likes
I have uninstalled Spotify and restarted both my Mac and iPhone, then re-installed the app back onto both devices. Space is not an issue as I still had 6+ GB on my iPhone prior to uninstalling. Upon uninstalling it removed all saved data (including t...
I have uninstalled Spotify and restarted both my Mac and iPhone, then re-installed the app back onto both devices. Space is not an issue as I still had 6+ GB on my iPhone prior to uninstalling....
Not applicable
3195 Views
7 replies
0 likes
Today when listening to Spotify on my Iphone 4 the music stops after about 1 min. Then I have to fast forward just a little and then I can press play again. But it does this every minute. It has never done this before. App Store is not telling me a u...
Today when listening to Spotify on my Iphone 4 the music stops after about 1 min. Then I have to fast forward just a little and then I can press play again. But it does this every minute. It...
Community Legend
942 Views
4 replies
0 likes
Spotify, When using your iPhone app only the bottom half of my playlists automatically load when I open with out without a network connection. The more recent playlists cannot load withot a network connection. On top of that, the more recently added ...
Spotify, When using your iPhone app only the bottom half of my playlists automatically load when I open with out without a network connection. The more recent playlists cannot load withot a ...
Newbie
644 Views
1 replies
0 likes
Hi, I pay for Spotify but can not use my premium account. I have tried to delete and reinstall the app. twice but it still not working. Following error message appear when i click on a song "Spotify is required for on-demand mobile streaming. It´s fr...
Hi, I pay for Spotify but can not use my premium account. I have tried to delete and reinstall the app. twice but it still not working. Following error message appear when i click on a song&...
Casual Listener
1127 Views
4 replies
0 likes
Hi I cant find a clear answer for this thus posted this question. Device: Iphone 5 (iOS 6.1.3) Status: Spotify premium Question: For the playlist I synced, will it consume 3G data if I play the song in this playlist WITHOUT swithching to OFFLINE mode...
Hi I cant find a clear answer for this thus posted this question. Device: Iphone 5 (iOS 6.1.3) Status: Spotify premium Question: For the playlist I synced, will i...
Composer
532 Views
1 replies
0 likes
