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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • parkerfor2
  • Visitor
  • 8480 Views
  • 9 replies
  • 21 likes
  • 8480 Views
  • 9 replies
  • 21 likes

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 17323 Views
  • 1 replies
  • 2 likes
  • 17323 Views
  • 1 replies
  • 2 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 92088 Views
  • 125 replies
  • 34 likes
  • 92088 Views
  • 125 replies
  • 34 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 22018 Views
  • 8 replies
  • 0 likes
  • 22018 Views
  • 8 replies
  • 0 likes

Solved!! Spotify Premium Not Working On iPhone

HELP! Just upgraded to Spotify Premium, but for some reason I can't stream songs on my iPhone. Every time a click a song I see a message that says, "Only Premium users can stream on demand." Any help would be much appreciated. Thanks!

  • Casual Listener
  • HELP! Just upgraded to Spotify Premium, but for some reason I can't stream songs on my iPhone. Every time a click a song I see a message that says, "Only Premium users can stream on demand."  ...
  • Peter__
  • Community Legend
  • 677 Views
  • 6 replies
  • 0 likes
  • 677 Views
  • 6 replies
  • 0 likes

Premium not recognised on ipad

I have a premium account but my ipad won't recognize it , I have reinstalled and turned off ipad and followed loads of things to do on the forums but it still won't work?

  • Newbie
  • I have a premium account but my ipad won't recognize it , I have reinstalled and turned off ipad and followed loads of things to do on the forums but it still won't work?
  • Peter__
  • Community Legend
  • 331 Views
  • 4 replies
  • 1 likes
  • 331 Views
  • 4 replies
  • 1 likes

My premium account is not working

I had re install the app (because spotify would stop playing after one minute and these where playlists that I download to play offline too) and now spotify cannot do anything, the desktop manager can't recognize my device (iphone) or if it does it w...

  • Casual Listener
  • I had re install the app (because spotify would stop playing after one minute and these where playlists that I download to play offline too) and now spotify cannot do anything, the desktop manager ca...
  • Goodman
  • Spotify Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Play list stops plating after 30 seconds

For the past week I am unable to play any music as playlist stops after 30 seconds on my IPad once it has stopped I am unable to press play or pause. None of the functions work. Best, Hugo!

  • Newbie
  • For the past week I am unable to play any music as playlist stops after 30 seconds on my IPad once it has stopped I am unable to press play or pause. None of the functions work. Best, Hugo!
  • 357 Views
  • 0 replies
  • 0 likes
  • 357 Views
  • 0 replies
  • 0 likes

Solved!! Crashes

New spotify app for IPad crashes very often. I also miss the volume slider and the integration of apps as in the iMac version.

  • Newbie
  • New spotify app for IPad crashes very often. I also miss the volume slider and the integration of apps as in the iMac version.
  • drako3759
  • Regular
  • 829 Views
  • 2 replies
  • 0 likes
  • 829 Views
  • 2 replies
  • 0 likes

Spotify Premium not working!

Hello.Today I bought Spotify Premium around 4 o'clock. I activated it on my Facebook account but it is still like I run Spotify Free.Please help me.

  • Newbie
  • Hello. Today I bought Spotify Premium around 4 o'clock. I activated it on my Facebook account but it is still like I run Spotify Free. Please help me.
  • Marco
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

The "60's" playlist won't load anymore...

whereever and whenever I try to load it it just keeps spinning and spinning, for the past couple of days now. Yet they say there aren't any problems on the website. So what gives?

  • Newbie
  • whereever and whenever I try to load it it just keeps spinning and spinning, for the past couple of days now.  Yet they say there aren't any problems on the website.  So what gives?
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
  • 0 likes

Solved!! Connecting......

Hey, for the last couple of weeks my premium spotufy account wont work on my iphone 4S, it connects as normal then the little "connecting ...." tab appears at the top then goes away then appears then goes away, my account is working fine on my mac ju...

  • Newbie
  • Hey, for the last couple of weeks my premium spotufy account wont work on my iphone 4S, it connects as normal then the little "connecting ...." tab appears at the top then goes away then appears...
  • Peter__
  • Community Legend
  • 429 Views
  • 3 replies
  • 0 likes
  • 429 Views
  • 3 replies
  • 0 likes

Won't detect device via wifi

I think it is really bad that I am paying for a spotify premium account and my computer cannot detect my iPad device. Both my computer and my iPad are connected to the same wifi, I have tried everything, reinstalling the app, switching them both off,...

  • Newbie
  • I think it is really bad that I am paying for a spotify premium account and my computer cannot detect my iPad device. Both my computer and my iPad are connected to the same wifi, I have tried everyth...
  • 320 Views
  • 0 replies
  • 0 likes
  • 320 Views
  • 0 replies
  • 0 likes

Subscribing to existing playlists

Hi. If I click a link on a website which takes me to an existing playlist in Spotify on the iPad, how do I then subscribe to this? on the iPhone there's a large green SUBSCRIBE button at top, but can't find it on the iPad? thanks

  • Casual Listener
  • Hi.   If I click a link on a website which takes me to an existing playlist in Spotify on the iPad, how do I then subscribe to this? on the iPhone there's a large green SUBSCRIBE button at...
  • 171 Views
  • 0 replies
  • 0 likes
  • 171 Views
  • 0 replies
  • 0 likes

wont play any radio

just wondered if any one elese has same fault or know how to fix. i have priemum on iphone 4s (wifi or 3g) problem i have is every works except radio when i click on any station i get an error message saying not working please try a diffrent station ...

  • Newbie
  • just wondered if any one elese has same fault or know how to fix.   i have priemum on iphone 4s (wifi or 3g) problem i have is every works except radio when i click on any station ...
  • 267 Views
  • 0 replies
  • 0 likes
  • 267 Views
  • 0 replies
  • 0 likes

I can't log in with my facebook app on my ipad mini

Every time I try to login in switch facebook it automatically returns to spotifye login page, and yet when I try with spotifye account log in it does not recognise my password, I am so confused,,

  • Newbie
  • Every time I try to login in switch facebook it automatically returns to spotifye login page, and yet when I try with spotifye account log in it does not recognise my password, I am so confused,, &...
  • meahtenoha
  • Spotify
  • 905 Views
  • 1 replies
  • 0 likes
  • 905 Views
  • 1 replies
  • 0 likes

App doesnt play songs, stops in the middle and plays one at the time

Hi, I have been using the app (on Iphone 4s) for quite some time now, premium, and never any problems! But since a week or two it won’t play my playlists and radio. Songs don't start even with full network, off line nothing starts. If it happens to s...

  • Newbie
  • Hi, I have been using the app (on Iphone 4s) for quite some time now, premium, and never any problems! But since a week or two it won’t play my playlists and radio. Songs don't start even with full n...
  • 321 Views
  • 0 replies
  • 0 likes
  • 321 Views
  • 0 replies
  • 0 likes

iPod touch 1st Generation

I'm French, so I'll try to explain myself clearly. I've just bought a Premium account in order to listen music everywhere ("you'll be able to listen music everywhere !"). The irony is that I own an iPod 1st generation ... And you'll understand my tro...

  • Casual Listener
  • I'm French, so I'll try to explain myself clearly.   I've just bought a Premium account in order to listen music everywhere ("you'll be able to listen music everywhere !"). The irony is th...
  • Peter__
  • Community Legend
  • 3669 Views
  • 7 replies
  • 0 likes
  • 3669 Views
  • 7 replies
  • 0 likes

Solved!! Won't play premium

What's the point of having premium if I still have to listen to ads and I can't listen to on demand on my phone?

  • Regular
  • What's the point of having premium if I still have to listen to ads and I can't listen to on demand on my phone?
  • jdduran
  • Regular
  • 534 Views
  • 2 replies
  • 1 likes
  • 534 Views
  • 2 replies
  • 1 likes

Disable activity sharing on Spotify Social

Hello all, How can I disable Spotify Social in the iPhone app? The desktop application has a "Share my activity on Spotify Social" which can be disabled. Apparently the iPhone app shares my activity with no possibilty to disable this behavior. I'm OK...

  • Visitor
  • Hello all,   How can I disable Spotify Social in the iPhone app? The desktop application has a "Share my activity on Spotify Social" which can be disabled. Apparently the iPhone app shares m...
  • Goodman
  • Spotify Legend
  • 1377 Views
  • 2 replies
  • 1 likes
  • 1377 Views
  • 2 replies
  • 1 likes

People Section in iPhone not showing anyone

Hi Folks, I had to reinstall Spotify. Previously, when I clicked on *People* it would show me loads of facebook friends who have spotify and their playlists - something I liked. Since reinstalling, I no longer see anyone listed in the *people* sectio...

  • Newbie
  • Hi Folks,   I had to reinstall Spotify.   Previously, when I clicked on *People* it would show me loads of facebook friends who have spotify and their playlists - something I liked...
  • Sfboender
  • Newbie
  • 387 Views
  • 2 replies
  • 0 likes
  • 387 Views
  • 2 replies
  • 0 likes

New premium account, won't work on my iPhone 5

I just got spotify premium but it won't stream songs from my iphone. Please help.

  • Newbie
  • I just got spotify premium but it won't stream songs from my iphone. Please help.
  • Marco
  • Community Legend
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

iPhone lock screen stuck on album art after pausing/stopping

A pretty simple, but confusing problem to bring up here. Seems as if when I hit pause to stop listening to my music, the play button remains next to the battery icon, and the album art of whatever song I was just listening to remains on the lock scre...

  • Roadie
  • A pretty simple, but confusing problem to bring up here. Seems as if when I hit pause to stop listening to my music, the play button remains next to the battery icon, and the album art of whatever so...
  • bravehound
  • Newbie
  • 1879 Views
  • 3 replies
  • 0 likes
  • 1879 Views
  • 3 replies
  • 0 likes