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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43559 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109273 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1652 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301969 Views

62 replies

16 likes

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  • 62 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127870 Views

19 replies

38 likes

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Spotify not syncing any playlists to iPhone

I have uninstalled Spotify and restarted both my Mac and iPhone, then re-installed the app back onto both devices. Space is not an issue as I still had 6+ GB on my iPhone prior to uninstalling. Upon uninstalling it removed all saved data (including t...

Visitor

I have uninstalled Spotify and restarted both my Mac and iPhone, then re-installed the app back onto both devices.  Space is not an issue as I still had 6+ GB on my iPhone prior to uninstalling....

user-removed

Not applicable

3164 Views

7 replies

0 likes

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Music stops after 1 min (iPhone)

Today when listening to Spotify on my Iphone 4 the music stops after about 1 min. Then I have to fast forward just a little and then I can press play again. But it does this every minute. It has never done this before. App Store is not telling me a u...

Music Fan

Today when listening to Spotify on my Iphone 4 the music stops after about 1 min. Then I have to fast forward just a little and then I can press play again. But it does this every minute.   It...

Joe

Community Legend

932 Views

4 replies

0 likes

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Portion of my playlists do not load

Spotify, When using your iPhone app only the bottom half of my playlists automatically load when I open with out without a network connection. The more recent playlists cannot load withot a network connection. On top of that, the more recently added ...

Newbie

Spotify,   When using your iPhone app only the bottom half of my playlists automatically load when I open with out without a network connection. The more recent playlists cannot load withot a ...

Matts002

Newbie

641 Views

1 replies

0 likes

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  • 1 replies
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My premium account is not working anymore

Hi, I pay for Spotify but can not use my premium account. I have tried to delete and reinstall the app. twice but it still not working. Following error message appear when i click on a song "Spotify is required for on-demand mobile streaming. It´s fr...

Casual Listener

Hi,   I pay for Spotify but can not use my premium account. I have tried to delete and reinstall the app. twice but it still not working. Following error message appear when i click on a song&...

karinhogmark

Casual Listener

1120 Views

4 replies

0 likes

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Synced playlist consume 3G if NOT offline mode?

Hi I cant find a clear answer for this thus posted this question. Device: Iphone 5 (iOS 6.1.3) Status: Spotify premium Question: For the playlist I synced, will it consume 3G data if I play the song in this playlist WITHOUT swithching to OFFLINE mode...

Regular

Hi   I cant find a clear answer for this thus posted this question.   Device: Iphone 5 (iOS 6.1.3) Status: Spotify premium   Question: For the playlist I synced, will i...

MichaelJerzak

Composer

528 Views

1 replies

0 likes

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Solved!! Iphone not showing up in devices/ Unable to sync local files

I just got spotify premium and I follow all the steps to try to sync my local files, but my phone will not show up under devices? Does anyone know how I can fix this?

Casual Listener

I just got spotify premium and I follow all the steps to try to sync my local files, but my phone will not show up under devices? Does anyone know how I can fix this? 

cmule

Casual Listener

1605 Views

2 replies

0 likes

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Song not available and solution

Hi all, I am looking for this song. It is the OST for the russian movie 'Metpo'. The artist is called Bi-2 and Spotify has it but not the song. I searched in itunes and found out they do have it. Is there anyway I can purchase the song from itune and...

Visitor

Hi all,   I am looking for this song.  It is the OST for the russian movie 'Metpo'. The artist is called Bi-2 and Spotify has it but not the song. I searched in itunes and found out they ...

Adam

Roadie

588 Views

3 replies

0 likes

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Syncing songs for offline play does not work!

I have a one month trial of premium (which i plan to continue) on a non-jailbroken phone. Everything works appropriately liike, Wifi, 3G, etc.. Please help, this is quite frustrating seeing as I've tried rebooting, reinstalling, the works. Any and al...

Casual Listener

I have a one month trial of premium (which i plan to continue) on a non-jailbroken phone. Everything works appropriately liike, Wifi, 3G, etc.. Please help, this is quite frustrating seeing as I've t...

Adam

Roadie

958 Views

3 replies

0 likes

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iPhone saying Premium is required to play on my iPhone.

I have been playing on my phone since June 2012 with no problem and suddenly 2 days ago it all went offline and says I cannot play anything unless I upgrade to Premium which I already have and am paying £9.99 for the service. How can I get this worki...

Newbie

I have been playing on my phone since June 2012 with no problem and suddenly 2 days ago it all went offline and says I cannot play anything unless I upgrade to Premium which I already have and am pay...

Taylor

Community Legend

566 Views

1 replies

0 likes

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Spotify premium not working on my iPhone 3G

Hi, I just started a free trial of Spotify Premium but it won't work on my phone. I don't have a computer, so I haven't tried from one, yet. I tried uninstalling and reinstalling the app. I tried logging in outside of Facebook, but it just makes me l...

Casual Listener

Hi, I just started a free trial of Spotify Premium but it won't work on my phone. I don't have a computer, so I haven't tried from one, yet. I tried uninstalling and reinstalling the app. I tri...

Peter__

Community Legend

2018 Views

3 replies

0 likes

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Some playlists do not sync

I've been having a pretty annoying problem with some of my playlists. As we all know, Spotify's mobile app does not allow sorting by name, artist, etc., so I made three separate playlists, one for sorted albums, another for artists, and another for t...

Newbie

I've been having a pretty annoying problem with some of my playlists. As we all know, Spotify's mobile app does not allow sorting by name, artist, etc., so I made three separate playlists, one for so...

Peter__

Community Legend

1048 Views

4 replies

0 likes

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US support for iPod

Okay...I've read through much of the help about iPod support currently unavailable in the US. I have a new iPod nano which isn't supported, but apparently the iPod Touch is. I would like to take all my Spotify offline music with me on a supported iPo...

Casual Listener

Okay...I've read through much of the help about iPod support currently unavailable in the US. I have a new iPod nano which isn't supported, but apparently the iPod Touch is. I would like to take all ...

ssmith335

Casual Listener

603 Views

2 replies

0 likes

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Solved!! Playlist made by others search doesnt work

I have a problem, i tried to search for some new playlist on my ipad and iphone made by other users and nothing comes up. I mean for example i type summer and only things that are shown to me are albus, artists and song connected to that word. I reme...

Newbie

I have a problem, i tried to search for some new playlist on my ipad and iphone made by other users and nothing comes up. I mean for example i type summer and only things that are shown to me are alb...

MichaelJerzak

Composer

689 Views

1 replies

0 likes

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  • 1 replies
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Unable to sync playlists to device

I just bought a new iPod shuffle and I want to sync my playlists from Spotify to it, but it doesn't. It says only local files synced. The iPod shows up in Spotify and everything seems to fine but its not syncing my playlists!!!! Help!

Newbie

I just bought a new iPod shuffle and I want to sync my playlists from Spotify to it, but it doesn't. It says only local files synced. The iPod shows up in Spotify and everything seems to fine but its...

Peter__

Community Legend

635 Views

2 replies

0 likes

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Solved!! Synching to Iphone

My account got deactivated and I reactivated the account. Now I am trying to synch everything to my phone and I receive an error message that says it can only synch local files. To members of the community: If you can help that would be great and I a...

Casual Listener

My account got deactivated and I reactivated the account. Now I am trying to synch everything to my phone and I receive an error message that says it can only synch local files.  To members o...

hicksst

Casual Listener

603 Views

1 replies

0 likes

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Trouble syncing non-local files for offline play on iPhone 5

I am a Premium user, with the latest version on the PC and iPhone 5 and the phone is up to date with it's iOS. My trouble is that I am unable to sync playlists for offline listening. I have tried logging out and logging back in, making sure the PC an...

Casual Listener

I am a Premium user, with the latest version on the PC and iPhone 5 and the phone is up to date with it's iOS. My trouble is that I am unable to sync playlists for offline listening. I have tried log...

Taylor

Community Legend

429 Views

1 replies

0 likes

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This track is not full track, what gives? spotify:track:5kEIkZbYncfHJKmC7ZJdsa

Bonobo – Flutter Why is this track not complete? The actual song is 4:44. Spotify has it at truncated 1:37.

Casual Listener

Bonobo – Flutter   Why is this track not complete? The actual song is 4:44. Spotify has it at truncated 1:37.

Peter__

Community Legend

478 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Local Files Now showing up on my playlist on my iPhone 4

Hey everyone,I found my issue with the last problem I have posted.The other issue I have is some of my local files is not showing up on my playlist, at all when syncing to my phone, what may caused that? and do I have to sync all my local files to be...

Regular

Hey everyone, I found my issue with the last problem I have posted. The other issue I have is some of&nbs...

MusicMayhem93

Regular

1195 Views

2 replies

0 likes

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Solved!! can you sync itunes purchased music to ipod through spotify?

I want to make the switch from itunes to spotify, I synced up my ipod to spotify but I noticed all of my purchased music from the itunes store did not transfer over to my ipod. Is there a way to sync purchased itunes music to your ipod when your ipod...

Casual Listener

I want to make the switch from itunes to spotify, I synced up my ipod to spotify but I noticed all of my purchased music from the itunes store did not transfer over to my ipod.   Is there a ...

jarbet09

Casual Listener

4926 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes