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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237803 Views

27 replies

5 likes

  • 237803 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119022 Views

117 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2709 Views

0 replies

0 likes

iOS
  • 2709 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305564 Views

62 replies

16 likes

  • 305564 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130900 Views

19 replies

38 likes

  • 130900 Views
  • 19 replies
  • 38 likes

Playlist wont sync

Hi. I'm having an incredibly annoying issue while trying to sync a playlist containing offline tracks. I'm using windows and my iPhone 4 (latest app). Basically it wont let me manually sync a playlist, everytime I tick the playlist I want to sync it ...

Newbie

Hi.   I'm having an incredibly annoying issue while trying to sync a playlist containing offline tracks. I'm using windows and my iPhone 4 (latest app).  Basically it wont let me manual...

Suiname

Casual Listener

3627 Views

8 replies

3 likes

  • 3627 Views
  • 8 replies
  • 3 likes

no puedo escuchar algunas canciones en mi iPhone (sí en mi mac)

Hola! Desde hace un par de semanas no puedo escuchar bastantes canciones que antes sí oía en mi iPhone. En la app del ordenador, sin problema, pero en el iphone se queda mudo muchas veces. Ya he probado desinstalando la app y volviéndola a instalar y...

Newbie

Hola!   Desde hace un par de semanas no puedo escuchar bastantes canciones que antes sí oía en mi iPhone. En la app del ordenador, sin problema, pero en el iphone se queda mudo muchas vece...

531 Views

0 replies

0 likes

  • 531 Views
  • 0 replies
  • 0 likes

Can I use the Denon audio iPhone app with Spotify?

Hi, I'm a new forum member. I have just put the Denon audio app on my iPhone - a simple and very effective equaliser to adjust the sound on my itunes playlists. But it would be brilliant if I could also use it with streaming Spotify. Would be most gr...

Newbie

Hi, I'm a new forum member. I have just put the Denon audio app on my iPhone - a simple and very effective equaliser to adjust the sound on my itunes playlists. But it would be brilliant  if I c...

Peter__

Community Legend

2380 Views

2 replies

1 likes

  • 2380 Views
  • 2 replies
  • 1 likes

playlist folder not always marked (green arrow) for offline use on iOS?

Hi,Why is it that playlist folders are only marked with green arrow (for offline use) if ALL content has been selected for offline use?Let me explain my question:I have playlist folders, named after Artists. The content of these folders are obviously...

Music Fan

Hi, Why is it that playlist folders are only marked with green arrow (for offline use) if ALL content has been selected for offline use? Let me explain my question: I have playlist folders, named ...

692 Views

0 replies

0 likes

  • 692 Views
  • 0 replies
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Change of e-mail

I have a wrong e-mail adress on Spotyfi. Please delete This e-mail does not exist. My real e-mail adress is: . I can'r use my Spotify because og that

Visitor

I have a wrong e-mail adress on Spotyfi. Please delete <deleted> This e-mail does not exist.   My real e-mail adress is:  <deleted>. I can'r use my Spotify because og t...

Joe

Community Legend

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

I've found a bug: syncing desktop playlists to iOS app.

I've found a bug, but I can't find anywhere apart from here to post it. 1. Open the Desktop app, and create a new playlist. 2. Drag and drop 500 songs to the playlist (you'll need an existing playlist already created). On the iPhone app, the playlist...

Newbie

I've found a bug, but I can't find anywhere apart from here to post it. 1. Open the Desktop app, and create a new playlist. 2. Drag and drop 500 songs to the playlist (you'll need an existing pla...

Joe

Community Legend

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Discover Tab?

I run two Spotify subscriptions - one for me and one for my wife. We both have the iOS app on iPhones but I've just noticed she has a 'Discover' tab and page on her app and I don't on mine. What gives? Is this being beta tested on just a few randomly...

Music Fan

I run two Spotify subscriptions - one for me and one for my wife. We both have the iOS app on iPhones but I've just noticed she has a 'Discover' tab and page on her app and I don't on mine. What give...

Bradleythebuyer

Music Fan

2790 Views

5 replies

0 likes

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  • 5 replies
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Mobile app (iOS) Spotify 2.0 - New layout design [SUPPORT to make it happen]

On mobile, we all expect user experience is "as easy as ONE click". I put in some effort to rethink about how i dream about a better spotify app.The core concept modifications are:SWIPE to change from Online to Offline mode, vice versaLive activity i...

Regular

On mobile, we all expect user experience is "as easy as ONE click".   I put in some effort to rethink about how i dream about a better spotify app. The core concept modifications are: SWIPE...

mattz

Regular

2089 Views

2 replies

0 likes

mobile app
new design
New ideas
offline mode
  • 2089 Views
  • 2 replies
  • 0 likes

Solved!! Iphone 5 offline playlists wont sync

Hello, I have spotify premium and I currently use it on my ipad and my iphone 5. I am having a problem with the offline mode for playlists. I have one playlist that has around 50 songs, when I try to download the playlist for offline listening, it wi...

Casual Listener

Hello,  I have spotify premium and I currently use it on my ipad and my iphone 5. I am having a problem with the offline mode for playlists. I have one playlist that has around 50 songs, when ...

kartboy55

Casual Listener

3645 Views

2 replies

0 likes

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  • 2 replies
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It's telling me I don't have premium??

I was signed up for Spotify premium on a debit card that has since expired, so I signed up with a new credit card and have been charged but it will not let me listen to my playlists and tells me I don't have Spotify premium. It's been 3 days.

Newbie

I was signed up for Spotify premium on a debit card that has since expired, so I signed up with a new credit card and have been charged but it will not let me listen to my playlists and tells me I do...

Taylor

Community Legend

518 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Trouble with Spotify in car - Iphone 3Gs

Hello. I am a spotify Premium user, with an Iphone 3Gs. I have Premium in part to be able to use the application in my car. I have a USB auxiliary connection that allows me to hook up ipods/iphones to my car to play music. However, when I try and use...

Newbie

Hello. I am a spotify Premium user, with an Iphone 3Gs. I have Premium in part to be able to use the application in my car. I have a USB auxiliary connection that allows me to hook up ipods/iphones t...

516 Views

0 replies

1 likes

  • 516 Views
  • 0 replies
  • 1 likes

Ipod Touch - Premium Account - Music Not Playing

Hey, I am a premium user and I would like to listen to music via the Ipod Touch. My IOS and Spotify app are up to date. However, I have not been able to play any of my songs without the song stopping. My internet is fine. So I think this is a Spotify...

Newbie

Hey, I am a premium user and I would like to listen to music via the Ipod Touch.  My IOS and Spotify app are up to date.  However, I have not been able to play any of my songs without t...

Robbie

Spotify Legend

1209 Views

2 replies

0 likes

Mac
  • 1209 Views
  • 2 replies
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Cant find iPod backup.

Alright so I don't know if anyone else had this problem but I hooked up my iPod to spotify and pressed backup, erase and sync and chose a folder for it. After the sync though, I went looking for those files in that folder and it says there is nothing...

Newbie

Alright so I don't know if anyone else had this problem but I hooked up my iPod to spotify and pressed backup, erase and sync and chose a folder for it. After the sync though, I went looking for thos...

Joe

Community Legend

2064 Views

4 replies

2 likes

  • 2064 Views
  • 4 replies
  • 2 likes

Release Notes - Spotify for iOS 0.6.4

What's new in this version (0.6.4): Fixed: Regular crashing for some users when trying to play music. Note: If you're having trouble with an update, please always make sure to go through the [iOS] Troubleshooting Spotify steps before posting.

Spotify Legend

What's new in this version (0.6.4): Fixed: Regular crashing for some users when trying to play music. Note: If you're having trouble with an update, please always make sure to go through the ...

Joe

Community Legend

5281 Views

14 replies

1 likes

  • 5281 Views
  • 14 replies
  • 1 likes

i podtouch unreliable using spotify my old phone is better does not lose connection why is this?

can anyone help with this i pod loses internet and takes ages to restart spotify stops twice a day or so

Casual Listener

can anyone  help with this i pod loses internet and takes ages to restart spotify stops twice a day or so  

Peter__

Community Legend

686 Views

1 replies

0 likes

  • 686 Views
  • 1 replies
  • 0 likes

Solved!! Question re: Spotify on iOS

I'm currently about to run out of space on my iPhone and trying to free up some space. I was wondering if in iTunes, when a device is connected and shows you what is using what space, are songs that you've synced to your device included in the "Apps"...

Regular

I'm currently about to run out of space on my iPhone and trying to free up some space. I was wondering if in iTunes, when a device is connected and shows you what is using what space, are songs that ...

MichaelJerzak

Composer

786 Views

1 replies

0 likes

  • 786 Views
  • 1 replies
  • 0 likes

IPhone wont play tracks in correct order

Ive searched all over the app but no luck. I see the Shuffle Play button but that just randomly selects another track. How do I play an album in its correct order on my iPhone? Ok I found it. If you tap the now playing screen it has the options. Feel...

Casual Listener

Ive searched all over the app but no luck.  I see the Shuffle Play button but that just randomly selects another track.  How do I play an album in its correct order on my iPhone?   ...

system22

Newbie

8965 Views

3 replies

5 likes

  • 8965 Views
  • 3 replies
  • 5 likes

Spotify won't play on iphone

I've paid for Premium and if I click "upgrade" in Spotify now it says I have an active Premium-account. However I canno't use Spotify on my iPhone, when I click on a song (they are all marked "light grey") it says I need premium for on-demand mobile ...

Newbie

I've paid for Premium and if I click "upgrade" in Spotify now it says I have an active Premium-account. However I canno't use Spotify on my iPhone, when I click on a song (they are all marked "light ...

MichaelJerzak

Composer

659 Views

1 replies

0 likes

  • 659 Views
  • 1 replies
  • 0 likes

MP3 tracks transfered to Spotify problem

I transfered about 150 songs from a folder on my desktop to my "SlamFM" playlist in Spotify. The problem is that Spotify doesn't synch these tracks on my iPhone's playlist so I can only listen these tracks on my laptop but not on my iPhone. When I co...

Newbie

I transfered about 150 songs from a folder on my desktop to my "SlamFM" playlist in Spotify. The problem is that Spotify doesn't synch these tracks on my iPhone's playlist so I can only listen these ...

Peter__

Community Legend

782 Views

1 replies

0 likes

  • 782 Views
  • 1 replies
  • 0 likes