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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43555 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109254 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1650 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301961 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127868 Views

19 replies

38 likes

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It's telling me I don't have premium??

I was signed up for Spotify premium on a debit card that has since expired, so I signed up with a new credit card and have been charged but it will not let me listen to my playlists and tells me I don't have Spotify premium. It's been 3 days.

Newbie

I was signed up for Spotify premium on a debit card that has since expired, so I signed up with a new credit card and have been charged but it will not let me listen to my playlists and tells me I do...

Taylor

Community Legend

502 Views

1 replies

0 likes

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Trouble with Spotify in car - Iphone 3Gs

Hello. I am a spotify Premium user, with an Iphone 3Gs. I have Premium in part to be able to use the application in my car. I have a USB auxiliary connection that allows me to hook up ipods/iphones to my car to play music. However, when I try and use...

Newbie

Hello. I am a spotify Premium user, with an Iphone 3Gs. I have Premium in part to be able to use the application in my car. I have a USB auxiliary connection that allows me to hook up ipods/iphones t...

509 Views

0 replies

1 likes

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Ipod Touch - Premium Account - Music Not Playing

Hey, I am a premium user and I would like to listen to music via the Ipod Touch. My IOS and Spotify app are up to date. However, I have not been able to play any of my songs without the song stopping. My internet is fine. So I think this is a Spotify...

Newbie

Hey, I am a premium user and I would like to listen to music via the Ipod Touch.  My IOS and Spotify app are up to date.  However, I have not been able to play any of my songs without t...

Robbie

Spotify Legend

1194 Views

2 replies

0 likes

Mac
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Cant find iPod backup.

Alright so I don't know if anyone else had this problem but I hooked up my iPod to spotify and pressed backup, erase and sync and chose a folder for it. After the sync though, I went looking for those files in that folder and it says there is nothing...

Newbie

Alright so I don't know if anyone else had this problem but I hooked up my iPod to spotify and pressed backup, erase and sync and chose a folder for it. After the sync though, I went looking for thos...

Joe

Community Legend

2047 Views

4 replies

2 likes

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Release Notes - Spotify for iOS 0.6.4

What's new in this version (0.6.4): Fixed: Regular crashing for some users when trying to play music. Note: If you're having trouble with an update, please always make sure to go through the [iOS] Troubleshooting Spotify steps before posting.

Spotify Legend

What's new in this version (0.6.4): Fixed: Regular crashing for some users when trying to play music. Note: If you're having trouble with an update, please always make sure to go through the ...

Joe

Community Legend

5227 Views

14 replies

1 likes

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i podtouch unreliable using spotify my old phone is better does not lose connection why is this?

can anyone help with this i pod loses internet and takes ages to restart spotify stops twice a day or so

Casual Listener

can anyone  help with this i pod loses internet and takes ages to restart spotify stops twice a day or so  

Peter__

Community Legend

677 Views

1 replies

0 likes

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Solved!! Question re: Spotify on iOS

I'm currently about to run out of space on my iPhone and trying to free up some space. I was wondering if in iTunes, when a device is connected and shows you what is using what space, are songs that you've synced to your device included in the "Apps"...

Regular

I'm currently about to run out of space on my iPhone and trying to free up some space. I was wondering if in iTunes, when a device is connected and shows you what is using what space, are songs that ...

MichaelJerzak

Composer

763 Views

1 replies

0 likes

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IPhone wont play tracks in correct order

Ive searched all over the app but no luck. I see the Shuffle Play button but that just randomly selects another track. How do I play an album in its correct order on my iPhone? Ok I found it. If you tap the now playing screen it has the options. Feel...

Casual Listener

Ive searched all over the app but no luck.  I see the Shuffle Play button but that just randomly selects another track.  How do I play an album in its correct order on my iPhone?   ...

system22

Newbie

8934 Views

3 replies

5 likes

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Spotify won't play on iphone

I've paid for Premium and if I click "upgrade" in Spotify now it says I have an active Premium-account. However I canno't use Spotify on my iPhone, when I click on a song (they are all marked "light grey") it says I need premium for on-demand mobile ...

Newbie

I've paid for Premium and if I click "upgrade" in Spotify now it says I have an active Premium-account. However I canno't use Spotify on my iPhone, when I click on a song (they are all marked "light ...

MichaelJerzak

Composer

655 Views

1 replies

0 likes

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MP3 tracks transfered to Spotify problem

I transfered about 150 songs from a folder on my desktop to my "SlamFM" playlist in Spotify. The problem is that Spotify doesn't synch these tracks on my iPhone's playlist so I can only listen these tracks on my laptop but not on my iPhone. When I co...

Newbie

I transfered about 150 songs from a folder on my desktop to my "SlamFM" playlist in Spotify. The problem is that Spotify doesn't synch these tracks on my iPhone's playlist so I can only listen these ...

Peter__

Community Legend

771 Views

1 replies

0 likes

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Solved!! Premium upgrade not on phone

I upgraded to premium but it still does not work on my iPad or iPhone. It says only premium members.... I tried to re-download the apps and it still isn't working. A little help would go a long way

Casual Listener

I upgraded to premium but it still does not work on my iPad or iPhone. It says only premium members.... I tried to re-download the apps and it still isn't working. A little help would go a long ...

user-removed

Not applicable

1739 Views

8 replies

0 likes

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Solved!! Just started 30 day free trial, but can't login

On my iphone I get 'login failed Could not login to spotify. Maybe you've changed the password.....?' So I reset the password, carefully typing the new password into the Spotify Login screen on the iphone 4s ios 6.1 but it keeps failing. I did have a...

Casual Listener

On my iphone I get 'login failed Could not login to spotify. Maybe you've changed the password.....?'  So I reset the password, carefully typing the new password into the Spotify Login screen on...

Adam

Roadie

735 Views

2 replies

0 likes

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Starred songs on desktop don't sync to iphone

Hallo,i need you help. Since Saturday i have a problem with my Iphone5 Spotify app,before i starred songs on desktop, activate online mode on iphone and starred songs in playlist begin sync, now this no longer works, online mode ist active but nothin...

Music Fan

Hallo, i need you help.   Since Saturday i have a problem with my Iphone5 Spotify app,before i starred songs on desktop, activate online mode on iphone and starred songs in playlist begin syn...

Salentinu

Music Fan

1286 Views

3 replies

1 likes

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  • 1 likes

Tracks disappearing offline

I know there are a lot of posts about playlists disappearing offline, but my issue is about tracks. I just added 3 songs to my 2010s playlist on my PC and I decided to make sure these were on my iPod offline so I would be able to take these tracks in...

Newbie

I know there are a lot of posts about playlists disappearing offline, but my issue is about tracks. I just added 3 songs to my 2010s playlist on my PC and I decided to make sure these were on my iPod...

343 Views

0 replies

0 likes

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Click on playbutton closes webpage on ipad

Hi all, I try to implement the spotify play button on a website with a dynamic tracklist. Everything works fine within every browser, except on the ipad. When i touch the play button on the ipad, there is a message to open the spotify app or to downl...

Casual Listener

Hi all,   I try to implement the spotify play button on a website with a dynamic tracklist. Everything works fine within every browser, except on the ipad. When i touch the play button o...

Droobie

Casual Listener

508 Views

2 replies

0 likes

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Spotify wont sync my playlists

Hey guys ive had no problems with spotify recently except that my ipod touch playists wont sync all the way. I have done a clean install on my ipod and computer with no help. when i turn on spotify on my ipod the playlists are all listed but only a p...

Newbie

Hey guys ive had no problems with spotify recently except that my ipod touch playists wont sync all the way.  I have done a clean install on my ipod and computer with no help. when i turn on spo...

521 Views

0 replies

0 likes

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Solved!! iPhone Not Registering My Premium Subscription

Hey all,I have had Spotify Premium for a few months with no problems. However this morning after I got off work my iPhone no longer registers that I am a premium member. Help?

Casual Listener

Hey all, I have had Spotify Premium for a few months with no problems. However this morning after I got off work my iPhone no longer registers that I am a premium member. Help?

BrandonHotz

Casual Listener

662 Views

2 replies

0 likes

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My playlist is empty.

Hi! When i open my playlist "jeje" it is empty. This is the case on both my computer and android. The playlist is there, the songs is there, but they kind of is not there... All the songs are downloaded, but when im not online they wont appear on the...

Casual Listener

Hi! When i open my playlist "jeje" it is empty. This is the case on both my computer and android. The playlist is there, the songs is there, but they kind of is not there... All the songs are downloa...

Peter__

Community Legend

619 Views

1 replies

0 likes

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Solved!! Pls Help: Iphone 5 is not being recognised by Spotify and can't sync

I've been using Spotify for years but I recently upgraded to Spotify Premium. When I wanted to use it on my Iphone 5 I logged in using the same account and managed to streamed music on my iPhone5. But it was later that I realised the music I streamed...

Casual Listener

I've been using Spotify for years but I recently upgraded to Spotify Premium. When I wanted to use it on my Iphone 5 I logged in using the same account and managed to streamed music on my iPhone5. Bu...

Peter__

Community Legend

1598 Views

6 replies

0 likes

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  • 0 likes