Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237614 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118797 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447273 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305504 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi, I am a premium subscriber and for the last few weeks I haven't been able to sync any of my playlists offline on my iphone and I haven't reached my limit with tracks. I have deleted the app and re installed it and still no joy. It starts to sync t...
Hi, I am a premium subscriber and for the last few weeks I haven't been able to sync any of my playlists offline on my iphone and I haven't reached my limit with tracks. I have deleted the a...
Newbie
1836 Views
7 replies
0 likes
I have been looking for hours on how to sync the songs that haven't been synced. Please help! Most of these songs that won't sync have been purchased from iTunes. Whenever I check my playlists on my iPhone it will say for example 378 out of 672 track...
I have been looking for hours on how to sync the songs that haven't been synced. Please help! Most of these songs that won't sync have been purchased from iTunes. Whenever I check my playlists on my ...
Regular
3671 Views
7 replies
0 likes
Why not make an artist's top songs available while listening to a song and clicking on the artist? The only way to see their top songs (that I can figure out) is to do a track search with the artist name. Is this being worked on?
Why not make an artist's top songs available while listening to a song and clicking on the artist? The only way to see their top songs (that I can figure out) is to do a track search with the artist ...
383 Views
0 replies
0 likes
Hi! I can't log in to my spotify account on iPhone. I am a premium user and it has worked before. But I recently changed my credit card details since I got a new card I don't know if that might be why and if so what to do about it. I've tried reinsta...
Hi! I can't log in to my spotify account on iPhone. I am a premium user and it has worked before. But I recently changed my credit card details since I got a new card I don't know if that might be wh...
Community Legend
915 Views
1 replies
0 likes
My offline mod is off but its always save songs which I have listened so it takes more memory. What should I do?
My offline mod is off but its always save songs which I have listened so it takes more memory. What should I do?
Casual Listener
902 Views
2 replies
0 likes
So if I'm trying to listen to music as I fall asleep, I typically have music playing quietly so I can actually fall asleep.Spotify doesn't let you have an independent volume and turn the volume down without turning everything down.My phone is my alar...
So if I'm trying to listen to music as I fall asleep, I typically have music playing quietly so I can actually fall asleep. Spotify doesn't let you have an independent volume and turn the volume dow...
Casual Listener
5096 Views
2 replies
0 likes
I have the iPhone 5 and I noticed since either the last iOS update or spotify update the app randomly stops playing even though there is connection and other streaming apps work fine. I have uninstalled/reinstalled and same issue. It's like the music...
I have the iPhone 5 and I noticed since either the last iOS update or spotify update the app randomly stops playing even though there is connection and other streaming apps work fine. I have uninstal...
Newbie
1877 Views
3 replies
0 likes
Hi Richard Having problems with my devices. Spotify works fine on computer but not on my iphone. The sound quality is distorted. I've checked the normal music app which works fine and have seen that my wifes spotify app is having the same problems. I...
Hi Richard Having problems with my devices. Spotify works fine on computer but not on my iphone. The sound quality is distorted. I've checked the normal music app which works fine and have...
Community Legend
547 Views
1 replies
0 likes
Music stops all the time when i-phone is in my hi-fi Dock station.
Music stops all the time when i-phone is in my hi-fi Dock station.
371 Views
0 replies
0 likes
Hi, Instead of trying to Sync a load of songs to my phone im wondering if it possible to use Spotify in Airplane mode, and in another country. I plan on going to Cyprus, but want to use NO data at all IE Phone is in airplane mode constantly /mobile d...
Hi, Instead of trying to Sync a load of songs to my phone im wondering if it possible to use Spotify in Airplane mode, and in another country. I plan on going to Cyprus, but want to use NO...
Community Legend
828 Views
3 replies
0 likes
Hello, I have started to follow several playlists on spotify. I can see them all on desktop, but when cant seem to show these lists on my iphone. Any help?
Hello, I have started to follow several playlists on spotify. I can see them all on desktop, but when cant seem to show these lists on my iphone. Any help?&nbs...
Community Legend
1890 Views
9 replies
0 likes
Simply they just won't sync at all, half of them have and the rest won't. Iv trying rebooting the app and going offline and them going back online and nothing works need help! I DON'T WANT TO BE PAYING FOR AN APP THAT HALF WORKS....
Simply they just won't sync at all, half of them have and the rest won't. Iv trying rebooting the app and going offline and them going back online and nothing works need help! I DON'T WANT TO BE PAYI...
Community Legend
1598 Views
8 replies
0 likes
Local tracks aren't syncing to my device at all. Tracks will sync if they're available on Spotify's database, but if they're local files on my computer, they don't sync. The device doesn't show up at all in Devices on the desktop version of Spotify. ...
Local tracks aren't syncing to my device at all. Tracks will sync if they're available on Spotify's database, but if they're local files on my computer, they don't sync. The device doesn't sho...
Roadie
1164 Views
2 replies
0 likes
For the past few days, I have been having problems with random tracks not synching to my iPhone 5. I have the Premium subscription, which until recently, has worked fine. What happens is that the Spotify app literally gets hung up or stuck on a track...
For the past few days, I have been having problems with random tracks not synching to my iPhone 5. I have the Premium subscription, which until recently, has worked fine. What happens is tha...
838 Views
0 replies
1 likes
Playing from iPad 3 to Bose speaker through Bluetooth ...l loud click / jump in sound ... As if something is trying to go into sleep mode. Any suggestions gratefully received ....Thanks
Playing from iPad 3 to Bose speaker through Bluetooth ...l loud click / jump in sound ... As if something is trying to go into sleep mode. Any suggestions gratefully received .... Thanks
Casual Listener
677 Views
2 replies
0 likes
Hi! The last week I have had trouble with my spotify on the iphone. It plays for aprox 1,5min and then stops. Any idea what the problem could be? I have tried to turn off/on the iphone and reinstall the spotify app.
Hi! The last week I have had trouble with my spotify on the iphone. It plays for aprox 1,5min and then stops. Any idea what the problem could be? I have tried to turn off/on the iphone and reinstal...
517 Views
0 replies
1 likes
Hi, "whats new" is missing on my i-phone account, it works on my laptop. I have re-installed Spotify twice and it doesn't help.
Hi, "whats new" is missing on my i-phone account, it works on my laptop. I have re-installed Spotify twice and it doesn't help.
Community Legend
1927 Views
7 replies
0 likes
Seems to only give me the error message on one station. I see this topic has been posted here and purportedly "solved." That was a lie. Any advice? Have already deleted and re-downloaded.
Seems to only give me the error message on one station. I see this topic has been posted here and purportedly "solved." That was a lie. Any advice? Have already deleted and re-downloaded.
Community Legend
502 Views
1 replies
0 likes
Spotify + iPhone + 2013 Honda Civic = The car's forward control button allows me to skip a track on the current radio station, but the back button has no function. One enhancement that could be really nice would be to allow me to create a super stati...
Spotify + iPhone + 2013 Honda Civic = 🙂 🙂 The car's forward control button allows me to skip a track on the current radio station, but the back button has no function. One enhancement that coul...
Community Legend
545 Views
1 replies
0 likes
Hi, I use Spotify on my iPhone (4S, iOS 6.1) and often have problems with the auto resume. Example: listen to track A, B, C before exiting Spotify halfway during track D. When I re-open the app it does not resume playing at track D, but jumps back to...
Hi, I use Spotify on my iPhone (4S, iOS 6.1) and often have problems with the auto resume. Example: listen to track A, B, C before exiting Spotify halfway during ...
Casual Listener
650 Views
1 replies
0 likes
