Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Weiwe

Visitor

264588 Views

57 replies

14 likes

  • 264588 Views
  • 57 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

167716 Views

507 replies

108 likes

  • 167716 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

112442 Views

19 replies

38 likes

  • 112442 Views
  • 19 replies
  • 38 likes

Premium account not working

My premium account is not working. It's keeps saying I need a premium account but I have. How can this be sorted????

Casual Listener

My premium account is not working. It's keeps saying I need a premium account but I have. How can this be sorted????

Sam

Spotify

641 Views

7 replies

0 likes

  • 641 Views
  • 7 replies
  • 0 likes

Same problem

Mine is doing the same- keeps saying I have to upgrade but I already did. What do I do?

Newbie

Mine is doing the same- keeps saying I have to upgrade but I already did. What do I do?

Peter__

Community Legend

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Songs in Offline playlists won't play

I have an iPhone 5, everything is fully updated and I have this problem with my Offline playlists. They all say they're downloaded fine but when I go to listen to some of the songs it will open up but the playback bar on the bottom doesn't have a tim...

Newbie

I have an iPhone 5, everything is fully updated and I have this problem with my Offline playlists. They all say they're downloaded fine but when I go to listen to some of the songs it will open up bu...

432 Views

0 replies

1 likes

  • 432 Views
  • 0 replies
  • 1 likes

Local files get Spotify IOS app to crash when trying to play

Description Spotify IOS app crashes when trying to play some specific synced local files Detailed description: 1. I have some local tracks mannaged in Spotify om my MAC 2. Then I sync them for offline listening om my iPhone 5 and ipad 3 3. When play ...

Newbie

  Description Spotify IOS app crashes when trying to play some specific synced local files   Detailed description: 1. I have some local tracks mannaged in Spotify o...

708 Views

0 replies

0 likes

Apple iPhone app
iOS
local files
local music
  • 708 Views
  • 0 replies
  • 0 likes

Mods: please reset my devices

i've used Offline Sync on too many devices, apparently. it works on my iPad, iPhone4, and laptop, but it has stopped working on the one i need most... my iphone5. thanks!

Visitor

i've used Offline Sync on too many devices, apparently. it works on my iPad, iPhone4, and laptop, but it has stopped working on the one i need most... my iphone5.   thanks!

Taylor

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

payment with code

I payed my premium with a pre-paid code and i sitll can`t use my spotify on my phone . The same thing happend the last ime i did this but it was fixed the same day .

Regular

I payed my premium with a pre-paid code and i sitll can`t use my spotify on my phone .  The same thing happend the last ime i did this but it was fixed the same day . 

victorchirinos

Regular

734 Views

7 replies

0 likes

  • 734 Views
  • 7 replies
  • 0 likes

Premium account not recognised on iOS devices

None of my devices are recognising that I am a premium member. Any tips to fix this, I have logged of then back in.

Casual Listener

None of my devices are recognising that I am a premium member. Any tips to fix this, I have logged of then back in.

Adam

Roadie

731 Views

5 replies

0 likes

  • 731 Views
  • 5 replies
  • 0 likes

follow a playlist

How do I follow someones public playlist?

Newbie

How do I follow someones public playlist?

MichaelJerzak

Composer

812 Views

1 replies

0 likes

  • 812 Views
  • 1 replies
  • 0 likes

Solved!! Shuffel off in iPhone 4?

Hi - I cant turn off shuffelmode on my iPhone 4? What wrong or is it just me, that don't like shuffle that much?

Casual Listener

Hi - I cant turn off shuffelmode on my iPhone 4? What wrong or is it just me, that don't like shuffle that much?

Lelai

Casual Listener

844 Views

2 replies

0 likes

  • 844 Views
  • 2 replies
  • 0 likes

47 hours remaining of your trial-premium

on my iphone 5 spotify says 47 hours remaining of your trial, i verified my premium subscription works fine from my computer so not sure why my iOS device says that. followed your instructions to clear history and cookies in safari as well as delete ...

Newbie

on my iphone 5 spotify says 47 hours remaining of your trial, i verified my premium subscription works fine from my computer so not sure why my iOS device says that. followed your instructions to c...

Peter__

Community Legend

685 Views

1 replies

0 likes

  • 685 Views
  • 1 replies
  • 0 likes

Local Files Completely Absent From iPad App Playlists

I'm using a new Mac Mini with OSX 10.8.3, and a retina iPad with the Spotify app. There are 4 local files both on the desktop and the iPad which are used in Spotify playlists. On the desktop they show up and play without any problem whatsoever. On th...

Casual Listener

I'm using a new Mac Mini with OSX 10.8.3, and a retina iPad with the Spotify app.   There are 4 local files both on the desktop and the iPad which are used in Spotify playlists. On the desktop...

jcous

Casual Listener

982 Views

2 replies

0 likes

apple
local files
local ipad files
Mac
mobile device
  • 982 Views
  • 2 replies
  • 0 likes

iphone mobile app background 3G data usage

Hi Can anyone confirm when the iphone spotify mobile app runs in the background (even when it is on pause) whether it still keeps on using up data? I've been seeing some alarmingly fast usage on my data limits recently and, having seen loads of compl...

Music Fan

Hi Can anyone confirm when the iphone spotify mobile app runs in the background (even when it is on pause) whether it still keeps on using up data? I've been seeing some alarmingly fast usage on my...

Knight511

Casual Listener

5697 Views

21 replies

0 likes

  • 5697 Views
  • 21 replies
  • 0 likes

Remove from available offline

Hi How do I remove the local file of a song which was made available for offline listening? (I want to keep the song in the play list but to "undo" available offline mode to release some space on my ipad)Thanks

Newbie

Hi How do I remove the local file of a song which was made available for offline listening? (I want to keep the song in the play list but to "undo" available offline mode to release some space on m...

Joe

Community Legend

921 Views

1 replies

0 likes

  • 921 Views
  • 1 replies
  • 0 likes

Solved!! No more space!

Hi! I just realized my iPhone is getting full because of my Spotify account. I`ve reduced the number of offline playlist as I don`t use them, but it doesn`t give me anymore space? How do I do this? Right now I can`t even take photos with my iPhone as...

Newbie

Hi! I just realized my iPhone is getting full because of my Spotify account. I`ve reduced the number of offline playlist as I don`t use them, but it doesn`t give me anymore space? How do I do this? R...

Taylor

Community Legend

796 Views

1 replies

0 likes

  • 796 Views
  • 1 replies
  • 0 likes

Not able to sync any songs for offline playlists on iPhone 5

My spotify account won't sync any of my music to be used offline. Even when I am comes text to wifi it just gets stuck on syncing the first songs so no others sync. I tried making a WHOLE new spotify account but I'm still have this problem. It's kill...

Newbie

My spotify account won't sync any of my music to be used offline. Even when I am comes text to wifi it just gets stuck on syncing the first songs so no others sync. I tried making a WHOLE new spotify...

MichaelJerzak

Composer

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Solved!! Spotify iPhone offline syncing issues - tracks sync then dissapear

I am using latest version of Spotify app, premium subscriber, on iPhone 3GS. I am only using it to sync Spotify tracks, no personal mp3s or anything. I have sync'd a bunch of playlists. Now, whenever I try and sync more, it will sync the 'new' tracks...

Regular

I am using latest version of Spotify app, premium subscriber, on iPhone 3GS.   I am only using it to sync Spotify tracks, no personal mp3s or anything.   I have sync'd a bunch of playli...

MichaelJerzak

Composer

2051 Views

3 replies

0 likes

  • 2051 Views
  • 3 replies
  • 0 likes

spotify is hanging

Hi there, I'm using Spotify premium for a week and it is not working on my phone. Every song stops after a few seconds and goes ahead for another few seconds..It's really annoying Maybe some of you guys have the same problem?

Visitor

Hi there, I'm using Spotify premium for a week and it is not working on my phone. Every song stops after a few seconds and goes ahead for another few seconds..It's really annoying Maybe some of you g...

k_goossens

Newbie

580 Views

2 replies

0 likes

  • 580 Views
  • 2 replies
  • 0 likes

Lost all my playlist!!

All my playlists and songs are gone. I have logged in via spotify U/N and facebook...even de-linked facebook per another suggested post. Any help here? Both my desktop and iphone are this way and my account profile shows I am a premium subscriber.

Newbie

All my playlists and songs are gone.  I have logged in via spotify U/N and facebook...even de-linked facebook per another suggested post.  Any help here?  Both my desktop and iphone ar...

Peter__

Community Legend

852 Views

5 replies

0 likes

  • 852 Views
  • 5 replies
  • 0 likes