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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31402 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95857 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1059 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294089 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123942 Views

19 replies

38 likes

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Release Notes - Spotify for iOS 0.6.4

What's new in this version (0.6.4): Fixed: Regular crashing for some users when trying to play music. Note: If you're having trouble with an update, please always make sure to go through the [iOS] Troubleshooting Spotify steps before posting.

Spotify Legend

What's new in this version (0.6.4): Fixed: Regular crashing for some users when trying to play music. Note: If you're having trouble with an update, please always make sure to go through the ...

Joe

Community Legend

5064 Views

14 replies

1 likes

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i podtouch unreliable using spotify my old phone is better does not lose connection why is this?

can anyone help with this i pod loses internet and takes ages to restart spotify stops twice a day or so

Casual Listener

can anyone  help with this i pod loses internet and takes ages to restart spotify stops twice a day or so  

Peter__

Community Legend

660 Views

1 replies

0 likes

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Solved!! Question re: Spotify on iOS

I'm currently about to run out of space on my iPhone and trying to free up some space. I was wondering if in iTunes, when a device is connected and shows you what is using what space, are songs that you've synced to your device included in the "Apps"...

Regular

I'm currently about to run out of space on my iPhone and trying to free up some space. I was wondering if in iTunes, when a device is connected and shows you what is using what space, are songs that ...

MichaelJerzak

Composer

739 Views

1 replies

0 likes

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  • 1 replies
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IPhone wont play tracks in correct order

Ive searched all over the app but no luck. I see the Shuffle Play button but that just randomly selects another track. How do I play an album in its correct order on my iPhone? Ok I found it. If you tap the now playing screen it has the options. Feel...

Casual Listener

Ive searched all over the app but no luck.  I see the Shuffle Play button but that just randomly selects another track.  How do I play an album in its correct order on my iPhone?   ...

system22

Newbie

8902 Views

3 replies

5 likes

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  • 5 likes

Spotify won't play on iphone

I've paid for Premium and if I click "upgrade" in Spotify now it says I have an active Premium-account. However I canno't use Spotify on my iPhone, when I click on a song (they are all marked "light grey") it says I need premium for on-demand mobile ...

Newbie

I've paid for Premium and if I click "upgrade" in Spotify now it says I have an active Premium-account. However I canno't use Spotify on my iPhone, when I click on a song (they are all marked "light ...

MichaelJerzak

Composer

639 Views

1 replies

0 likes

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MP3 tracks transfered to Spotify problem

I transfered about 150 songs from a folder on my desktop to my "SlamFM" playlist in Spotify. The problem is that Spotify doesn't synch these tracks on my iPhone's playlist so I can only listen these tracks on my laptop but not on my iPhone. When I co...

Newbie

I transfered about 150 songs from a folder on my desktop to my "SlamFM" playlist in Spotify. The problem is that Spotify doesn't synch these tracks on my iPhone's playlist so I can only listen these ...

Peter__

Community Legend

750 Views

1 replies

0 likes

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Solved!! Premium upgrade not on phone

I upgraded to premium but it still does not work on my iPad or iPhone. It says only premium members.... I tried to re-download the apps and it still isn't working. A little help would go a long way

Casual Listener

I upgraded to premium but it still does not work on my iPad or iPhone. It says only premium members.... I tried to re-download the apps and it still isn't working. A little help would go a long ...

user-removed

Not applicable

1642 Views

8 replies

0 likes

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Solved!! Just started 30 day free trial, but can't login

On my iphone I get 'login failed Could not login to spotify. Maybe you've changed the password.....?' So I reset the password, carefully typing the new password into the Spotify Login screen on the iphone 4s ios 6.1 but it keeps failing. I did have a...

Casual Listener

On my iphone I get 'login failed Could not login to spotify. Maybe you've changed the password.....?'  So I reset the password, carefully typing the new password into the Spotify Login screen on...

Adam

Roadie

718 Views

2 replies

0 likes

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Starred songs on desktop don't sync to iphone

Hallo,i need you help. Since Saturday i have a problem with my Iphone5 Spotify app,before i starred songs on desktop, activate online mode on iphone and starred songs in playlist begin sync, now this no longer works, online mode ist active but nothin...

Music Fan

Hallo, i need you help.   Since Saturday i have a problem with my Iphone5 Spotify app,before i starred songs on desktop, activate online mode on iphone and starred songs in playlist begin syn...

Salentinu

Music Fan

1245 Views

3 replies

1 likes

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  • 1 likes

Tracks disappearing offline

I know there are a lot of posts about playlists disappearing offline, but my issue is about tracks. I just added 3 songs to my 2010s playlist on my PC and I decided to make sure these were on my iPod offline so I would be able to take these tracks in...

Newbie

I know there are a lot of posts about playlists disappearing offline, but my issue is about tracks. I just added 3 songs to my 2010s playlist on my PC and I decided to make sure these were on my iPod...

326 Views

0 replies

0 likes

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Click on playbutton closes webpage on ipad

Hi all, I try to implement the spotify play button on a website with a dynamic tracklist. Everything works fine within every browser, except on the ipad. When i touch the play button on the ipad, there is a message to open the spotify app or to downl...

Casual Listener

Hi all,   I try to implement the spotify play button on a website with a dynamic tracklist. Everything works fine within every browser, except on the ipad. When i touch the play button o...

Droobie

Casual Listener

458 Views

2 replies

0 likes

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Spotify wont sync my playlists

Hey guys ive had no problems with spotify recently except that my ipod touch playists wont sync all the way. I have done a clean install on my ipod and computer with no help. when i turn on spotify on my ipod the playlists are all listed but only a p...

Newbie

Hey guys ive had no problems with spotify recently except that my ipod touch playists wont sync all the way.  I have done a clean install on my ipod and computer with no help. when i turn on spo...

502 Views

0 replies

0 likes

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Solved!! iPhone Not Registering My Premium Subscription

Hey all,I have had Spotify Premium for a few months with no problems. However this morning after I got off work my iPhone no longer registers that I am a premium member. Help?

Casual Listener

Hey all, I have had Spotify Premium for a few months with no problems. However this morning after I got off work my iPhone no longer registers that I am a premium member. Help?

BrandonHotz

Casual Listener

622 Views

2 replies

0 likes

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  • 2 replies
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My playlist is empty.

Hi! When i open my playlist "jeje" it is empty. This is the case on both my computer and android. The playlist is there, the songs is there, but they kind of is not there... All the songs are downloaded, but when im not online they wont appear on the...

Casual Listener

Hi! When i open my playlist "jeje" it is empty. This is the case on both my computer and android. The playlist is there, the songs is there, but they kind of is not there... All the songs are downloa...

Peter__

Community Legend

591 Views

1 replies

0 likes

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Solved!! Pls Help: Iphone 5 is not being recognised by Spotify and can't sync

I've been using Spotify for years but I recently upgraded to Spotify Premium. When I wanted to use it on my Iphone 5 I logged in using the same account and managed to streamed music on my iPhone5. But it was later that I realised the music I streamed...

Casual Listener

I've been using Spotify for years but I recently upgraded to Spotify Premium. When I wanted to use it on my Iphone 5 I logged in using the same account and managed to streamed music on my iPhone5. Bu...

Peter__

Community Legend

1520 Views

6 replies

0 likes

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Spotify not syncing any playlists to iPhone

I have uninstalled Spotify and restarted both my Mac and iPhone, then re-installed the app back onto both devices. Space is not an issue as I still had 6+ GB on my iPhone prior to uninstalling. Upon uninstalling it removed all saved data (including t...

Visitor

I have uninstalled Spotify and restarted both my Mac and iPhone, then re-installed the app back onto both devices.  Space is not an issue as I still had 6+ GB on my iPhone prior to uninstalling....

user-removed

Not applicable

3085 Views

7 replies

0 likes

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Music stops after 1 min (iPhone)

Today when listening to Spotify on my Iphone 4 the music stops after about 1 min. Then I have to fast forward just a little and then I can press play again. But it does this every minute. It has never done this before. App Store is not telling me a u...

Regular

Today when listening to Spotify on my Iphone 4 the music stops after about 1 min. Then I have to fast forward just a little and then I can press play again. But it does this every minute.   It...

Joe

Community Legend

895 Views

4 replies

0 likes

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Portion of my playlists do not load

Spotify, When using your iPhone app only the bottom half of my playlists automatically load when I open with out without a network connection. The more recent playlists cannot load withot a network connection. On top of that, the more recently added ...

Newbie

Spotify,   When using your iPhone app only the bottom half of my playlists automatically load when I open with out without a network connection. The more recent playlists cannot load withot a ...

Matts002

Newbie

621 Views

1 replies

0 likes

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  • 1 replies
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My premium account is not working anymore

Hi, I pay for Spotify but can not use my premium account. I have tried to delete and reinstall the app. twice but it still not working. Following error message appear when i click on a song "Spotify is required for on-demand mobile streaming. It´s fr...

Casual Listener

Hi,   I pay for Spotify but can not use my premium account. I have tried to delete and reinstall the app. twice but it still not working. Following error message appear when i click on a song&...

karinhogmark

Casual Listener

1076 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes