Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237605 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118791 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447264 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305504 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
So recently when searching on the ipad I no longer received multiple options under the playlists section. Now I know that I did before, that was what I mainly was using the app for, I would search random keywords and browse the playlists, now I'm luc...
So recently when searching on the ipad I no longer received multiple options under the playlists section. Now I know that I did before, that was what I mainly was using the app for, I would ...
Not applicable
846 Views
2 replies
1 likes
When I login to my iPad it says trial is up. I'm a premium member. I have my playlist and premium options on my desktop and iPhone,, but my iPad wont let me use my account..
When I login to my iPad it says trial is up. I'm a premium member. I have my playlist and premium options on my desktop and iPhone,, but my iPad wont let me use my account..
Community Legend
1522 Views
5 replies
0 likes
Hi,I signed up for spotify premium a few days ago and so I'm still in the free 30 day trial. It was all working fine on the iPhone spotify app until this morning. Every time I try to play a song it says I need to be a premium user, I've checked my ac...
Hi, I signed up for spotify premium a few days ago and so I'm still in the free 30 day trial. It was all working fine on the iPhone spotify app until this morning. Every time I try to play a song it...
Community Legend
407 Views
1 replies
0 likes
I have been having a difficult time playing my playlist on my iPhone 4S for a day now but I have the premium service. The songs always stops playing after about a minute of play. I have reinstalled spotify but it is doing the same thing.
I have been having a difficult time playing my playlist on my iPhone 4S for a day now but I have the premium service. The songs always stops playing after about a minute of play. I have reinstalled s...
Casual Listener
780 Views
2 replies
0 likes
I have deleted and reinstalled app several times. I have deleted Facebook app. I have cleared all history in my Safari. I have turned off phone several times. I have verified that payment went through. I still can't access my playlists and my account...
I have deleted and reinstalled app several times. I have deleted Facebook app. I have cleared all history in my Safari. I have turned off phone several times. I have verified that payment went throug...
Casual Listener
1415 Views
6 replies
1 likes
I am unable to send tracks to my friends. I'm using iPhone 5 with version 0.6.4.2. The intended receiver simply sees nothing in their inbox. I was able to receive a track from one of the same people, however. Any ideas or help? Thanks!
I am unable to send tracks to my friends. I'm using iPhone 5 with version 0.6.4.2. The intended receiver simply sees nothing in their inbox. I was able to receive a track from one of the s...
407 Views
0 replies
0 likes
Hello - I am looking for information on creating offline lists for Premium use, or what the Premium package even includes. Yes, it's a nice website with lots of giant pictures. But it is severly lacking in straight forward information. I have to scou...
Hello - I am looking for information on creating offline lists for Premium use, or what the Premium package even includes. Yes, it's a nice website with lots of giant pictures. But it is sev...
Regular
843 Views
2 replies
0 likes
Ok so here is the problem: 1. Have a track in a playlist that is either no longer available on Spotify or in your region.2. Add that track as a local file and see that the PC spotify client plays the file instead of telling you the track is unavailab...
Ok so here is the problem: 1. Have a track in a playlist that is either no longer available on Spotify or in your region. 2. Add that track as a local file and see that the PC spotify ...
407 Views
0 replies
0 likes
Crutchfield just told me that Spotify doesn't work over Bluetooth with the receivers they carry. I have a feeling they are wrong or aren't telling the whole story (i.e. can't guarantee it will work and don't want to deal with returns). I have an iPho...
Crutchfield just told me that Spotify doesn't work over Bluetooth with the receivers they carry. I have a feeling they are wrong or aren't telling the whole story (i.e. can't guarantee it will ...
458 Views
0 replies
0 likes
DescriptionApp doesnt open after sim card change (and providor) and resett restore from itunes. It's just a flash of the window open and shut imedeatly. no login either A more detailed description, using numbered steps1. changed sim card2. made backu...
Description App doesnt open after sim card change (and providor) and resett restore from itunes. It's just a flash of the window open and shut imedeatly. no login either A more detailed des...
Casual Listener
1107 Views
2 replies
0 likes
Hi. Am a spotify premium user and am playing my music through my iphone and usb connector into my car stereo. Every album, playlist etc the music does not allow me to play any tracks after the 8th track. When this happens I have to disconnect usb fro...
Hi. Am a spotify premium user and am playing my music through my iphone and usb connector into my car stereo. Every album, playlist etc the music does not allow me to play any tracks afte...
Community Legend
477 Views
2 replies
0 likes
Alltough I have Spotify premium, my playlists will not sync to my iphone so they are available offline. I have tried to reinstall the app and logged off and on, but this has not worked.I appreciate any tips!!
Alltough I have Spotify premium, my playlists will not sync to my iphone so they are available offline. I have tried to reinstall the app and logged off and on, but this has not worked. I apprecia...
Community Legend
1262 Views
6 replies
0 likes
Hello everybody, I'm new to spotify and been set up a month now but i am in need of help. I just cannot seem to get my ipod seen on the devices page so i can sync all my new playlists. I have followed the online help but still not working. Its the fi...
Hello everybody, I'm new to spotify and been set up a month now but i am in need of help. I just cannot seem to get my ipod seen on the devices page so i can sync all my new playlists. I have follo...
Community Legend
348 Views
1 replies
0 likes
. On a PC on same network around 20 songs were offlined in about 10 mins. However on my iphone keeping it open for 30 mins didnt even download one song. Thats also tried by keeping the quality as High and not extreme. Also uninstalled and re-installe...
. On a PC on same network around 20 songs were offlined in about 10 mins. However on my iphone keeping it open for 30 mins didnt even download one song. Thats also tried by keeping the quality as Hig...
Community Legend
429 Views
1 replies
0 likes
I use my account on 2 apple devices and it doesn't let me play both at the same time when in the premium version it states that I can listen to more than 1 device at the same time.
I use my account on 2 apple devices and it doesn't let me play both at the same time when in the premium version it states that I can listen to more than 1 device at the same time.
Community Legend
455 Views
1 replies
0 likes
Hi, On my iPod touch, my Favorites Playlist and some others show in reverse, so not in the same order as they are organises on my Mac... Example: Mac shows Playlist X with Songs 1, 2, 3....etc iPod shows Playlist X with Songs ........3,2,1 This is qu...
Hi, On my iPod touch, my Favorites Playlist and some others show in reverse, so not in the same order as they are organises on my Mac... Example: Mac shows Playlist X with Son...
Community Legend
740 Views
1 replies
0 likes
Hello! Is it possible to bring the titles in Spotify in a order like in iTunes DJ? So that I can see what will be the next song and change it while the current song is playing to it's end?
Hello! Is it possible to bring the titles in Spotify in a order like in iTunes DJ? So that I can see what will be the next song and change it while the current song is playing to it's end?
785 Views
0 replies
1 likes
Hey guys!Earlier today I was listening to some music on Spotify with my iPhone 4s when suddenly an Equalizer appeared. I have no idea how, but it just was there and I made some changes just to try. Now the music sounds really bad and I don't know how...
Hey guys! Earlier today I was listening to some music on Spotify with my iPhone 4s when suddenly an Equalizer appeared. I have no idea how, but it just was there and I made some changes just to tr...
Casual Listener
9818 Views
8 replies
1 likes
My iPhone 4 with iOS 6.0 does not show up in devices when I connect it to my computer with a USB cable. I haven't had issues like this until recently. Shows up in iTunes, but is not recognized by spotify so I can't sync local files. I have tried rest...
My iPhone 4 with iOS 6.0 does not show up in devices when I connect it to my computer with a USB cable. I haven't had issues like this until recently. Shows up in iTunes, but is not recognized by spo...
Newbie
1285 Views
2 replies
0 likes
