iOS (iPhone, iPad)

Trouble syncing non-local files for offline play on iPhone 5

I am a Premium user, with the latest version on the PC and iPhone 5 and the phone is up to date with it's iOS. My trouble is that I am unable to sync playlists for offline listening. I have tried logging out and logging back in, making sure the PC an...

This track is not full track, what gives? spotify:track:5kEIkZbYncfHJKmC7ZJdsa

Bonobo – Flutter Why is this track not complete? The actual song is 4:44. Spotify has it at truncated 1:37.

Offline Playlists resyncing

Hello, i have several offline playlists on my iPod Touch 5G which resync its songs over and over again though all songs are already synched and no changes happened at the playlists. I'd assume that offline playlists only sync after changes were taken...

ipad suddenly doesn't recognise my premium account

I've had a premium account for some time and it's paid up to date. I was listing on my ipad, logged in via facebook, when it suddenly stopped and gave me a message that my premium trial is over. I checked my account and it looks fine, premium payment...

How to keep iPad screen lit while playing music

Hi friends! I was wondering if there was a way to keep the screen on an iPad lit while playing music. I know that you can change the general settings to have the device never go into auto-lock, but I was looking for something that was Spotify app spe...

Fast forwarding on my iphone

My iphone is working incorrectly. It seems that the problem may be caused by the "hardware acceleration"-doodad, but i can't seem to find the option to turn it of on my iphone... It jumps ten or so seconds every two seconds, as if fastforwarded.. cou...

can't use my premium account

I can't seem to open spotify premium on my iphone or on my ipod. After I press the spotify icon, I get the three pulsing dots, then it goes back to the main screen. I don't know where to go for help. I pay for this and use it every day. I've tried an...

Songs starred not syncing for offline use.

I didn't have this problem until yesterday but spotify can't seem to sync stared songs for offline use. It just get's stuck in the proccess. I made sure I have the latest version and I've turned my Iphone 4S off and back on but still no luck. Any hel...

Spotify won't connect on my iPhone 4S

Track on my iPhone says it has zero songs

Hey guys,I have an iPhone 4 and I’m having a hard time getting one of my playlist to recognize on my device. I have a playlist called "My Music" which has 955 tracks on it, and every time I start Spotify on my device it says that it has 0 tracks on i...

Only local files syncing

Hi I have an iphone 5 and cannot sync any of the playlists onto my phone from my desktop - only local files are syncing . I am using and paying for spotify premium so I am finding it quite irritating that I am paying for a service which does not work...

Tracks dissapeared on several playlists

I recently switched over to a non-facebook account. After copying over all of my playlists on my desktop, I logged into my new account on my ipod. All of my playlists are listed but on some (not all), the tracks have dissapeared. I went to my desktop...

90's Radio - Weird songs coming up and stops after 4 songs.

Hi, I've been using Spotify for about 2 weeks now daily instead of Pandora (which I used previously) and about 3 days ago I started getting weird behavior. I noticed the problem FIRST started after I logged into Spotify for my Windows 7 PC. I never h...

ipod touch won't show up under devices in spotify

it both connect to the same wifi,but my ipod touch won't show up under devices in spotify of windows. I opened the sharing function of wifi. It still won't work. ipod is running ios 6.1.2 and windows is running windows 8 pro. both ipod and windows is...

Spotify Won't Log in

Hi For some reason Spotify wont boot up on my iPhone 4. It has been fine for years! I tap on the icon, it tries to boot up but switches itself off! I'm a premium account holder, works fine on my MacBook Pro. Any ideas? I don't fancy deleting, restart...

Spotify on 3G data allowance - Best Tariff?

Hello, I have recently started using Spotify Premium (Recently as in last night) and I started using it today, I am on a 500mb tariff on O2 atm. Spotify destroyed that in 6 hours (roughly) I was wondering if there's any UK provider that offers better...

"Thumbs Down" doesn't seem to be working on my 90's Radio channel

Hi all, So, I've been using Spotify (free) on-and-off since the launch in September, and about a month or two ago I decided to drop Pandora/IHR and use Spotify as my go-to radio app. I'm a big fan of the 90's scene, alternative in particular, which i...