Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

223134 Views

53 replies

13 likes

  • 223134 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

150294 Views

506 replies

108 likes

  • 150294 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

105725 Views

19 replies

38 likes

  • 105725 Views
  • 19 replies
  • 38 likes

Most Songs added to playlist before Spotify Premium wont play on mobile. Any Help?

Ok so I have a playlist named Itunes, it is the playlist I had for months before i finally decided to pay for premium. Anyways, when i bought premium i noticed that the majority of the songs on the playlist only play on my computer and not on mobile....

Regular

Ok so I have a playlist named Itunes, it is the playlist I had for months before i finally decided to pay for premium. Anyways, when i bought premium i noticed that the majority of the songs on the p...

Adam

Roadie

649 Views

5 replies

0 likes

Other
  • 649 Views
  • 5 replies
  • 0 likes

Songs won't Sync!

PLEASE HELP!Some songs that I have starred will not sync!How do I fix this?-JCook

Casual Listener

PLEASE HELP! Some songs that I have starred will not sync! How do I fix this? -JCook

Adam

Roadie

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

very confused with Data

For the past two weeks I've used Spotify on my iphone 5 in my car and no data has been used up according to cellular usage in the phone settings. I was on 4G. Thinking it was a 4G problem I switcthed to 3G today as a test and ran spotify radio for a ...

Gig Goer

For the past two weeks I've used Spotify on my iphone 5 in my car and no data has been used up according to cellular usage in the phone settings. I was on 4G. Thinking it was a 4G problem I switcthed...

offbeatbryce

Gig Goer

561 Views

7 replies

0 likes

  • 561 Views
  • 7 replies
  • 0 likes

Iphone 5 having issues with streaming playlist when not connected to Wi-Fi

Until the last few weeks i have had no issues with my premium spotify account. I live in the Metro Atlanta area and my cell provider is T-mobile. I have always had good reception since moving to Atlanta in February; and for the first few months was a...

Newbie

Until the last few weeks i have had no issues with my premium spotify account.  I live in the Metro Atlanta area and my cell provider is T-mobile.  I have always had good reception since mo...

270 Views

0 replies

0 likes

  • 270 Views
  • 0 replies
  • 0 likes

iOS 4 - Radio feature?

Hi. Just wondering if there are any plans to add the new radio features to an app supported on iOS 4? Thanks.

Casual Listener

Hi.   Just wondering if there are any plans to add the new radio features to an app supported on iOS 4?   Thanks.

afielden

Newbie

1188 Views

4 replies

1 likes

  • 1188 Views
  • 4 replies
  • 1 likes

spotify on an older ipod nano

I tried syncing my ipod nano (3 years old) with spotify and it would not fully work. I would sync a playlist but it said "synced local files only". I have no local files and I couldnt transfer anything into that folder. Please help, I have a 24 hour ...

Casual Listener

I tried syncing my ipod nano (3 years old) with spotify and it would not fully work. I would sync a playlist but it said "synced local files only". I have no local files and I couldnt transfer anythi...

Adam

Roadie

1826 Views

1 replies

0 likes

syncing with ipod
  • 1826 Views
  • 1 replies
  • 0 likes

Spotify pauses and will not play

Hi. I have an iphone 4 and spotify premium. Since about a week back I can start to play a song but then it pauses and I can not play anything. I have reinstalled the program but same issue. Why is this and what can I do? Thanks, Alfred Skogberg

Newbie

Hi.   I have an iphone 4 and spotify premium. Since about a week back I can start to play a song but then it pauses and I can not play anything. I have reinstalled the program but same issue...

Adam

Roadie

272 Views

1 replies

0 likes

  • 272 Views
  • 1 replies
  • 0 likes

:(

I've just subscribed to spotify premium so I can listen to my music outside on my runs, when I click 'available offline' on my Iphone to download the songs, WHY does it start to download the first one, get stuck there and just not download any of my ...

Casual Listener

I've just subscribed to spotify premium so I can listen to my music outside on my runs, when I click 'available offline' on my Iphone to download the songs, WHY does it start to download the fir...

emilybeech

Casual Listener

237 Views

1 replies

0 likes

  • 237 Views
  • 1 replies
  • 0 likes

Iphone syncing problems

New on Spotify. Love it. However, I see that every track I add to computer auto syncs to iphone. Using space. How do I delete unwanted songs on iphone, and how do I prevent new tracks on computer from syncing the songs I don't want on iphone

Regular

New on Spotify. Love it.  However, I see that every track I add to computer auto syncs to iphone. Using space. How do I delete unwanted songs on iphone, and how do I prevent new tracks on comput...

azgidget1

Regular

383 Views

2 replies

0 likes

  • 383 Views
  • 2 replies
  • 0 likes

Spotify App Says I don't have premium account

Just activated my subscription and tried login on my iPhone but when I go to play a song it says I don't have premium account. It works fine on my computer, but not on my iPhone. Anyone know why??

Casual Listener

Just activated my subscription and tried login on my iPhone but when I go to play a song it says I don't have  premium account. It works fine on my computer, but not on my iPhone. Anyone know wh...

Peter__

Community Legend

1051 Views

9 replies

1 likes

  • 1051 Views
  • 9 replies
  • 1 likes

Solved!! My favourites songs on my iPhone doesn't sync with those on my PC

I had almost 18000 favourites songs. I removed them from my collection of favourite songs on my PC, but they are still among my favourite songs on my iPhone app. I don't know how to solve this problem, i tried every thing!

Visitor

I had almost 18000 favourites songs. I removed them from my collection of favourite songs on my PC, but they are still among my favourite songs on my iPhone app. I don't know how to solve this...

user-removed

Not applicable

566 Views

2 replies

0 likes

  • 566 Views
  • 2 replies
  • 0 likes

I want to NOT see the not synced playlists om iPhone

Is there a way (a setting?) or something I can do to sort my playlists on the iPhone so I only can se (or see at top of a list) only the playlists I have synced offline? I only have about five out of 70-80 lists synced and they are hard to find!

Casual Listener

Is there a way (a setting?) or something I can do to sort my playlists on the iPhone so I only can se (or see at top of a list) only the playlists I have synced offline? I only have about five out of...

helkon

Casual Listener

316 Views

2 replies

0 likes

  • 316 Views
  • 2 replies
  • 0 likes

Re-start track from last position

Spotify iPhone question: If I exit the app midway through a track and then re-open the app, is it possible to have Spotify remember my last position and start again from there rather than re-starting from the beginning of the track? In fact is this p...

Casual Listener

Spotify iPhone question:   If I exit the app midway through a track and then re-open the app, is it possible to have Spotify remember my last position and start again from there rather than re...

Taylor

Community Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

I only have Spotify Radio on my iPhone

I only have Spotify Radio on my iPhone and I am a premium subscriber. 

Newbie

I only have Spotify Radio on my iPhone and I am a premium subscriber. 

Taylor

Community Legend

271 Views

1 replies

0 likes

  • 271 Views
  • 1 replies
  • 0 likes

How to Un-delete playlist

hello, I just accidentally deleted my favorite playlist called "Ariela" while trying to delete a song. Is there any way I can recover it?

Newbie

hello, I just accidentally deleted my favorite playlist called "Ariela" while trying to delete a song. Is there any way I can recover it?

Adam

Roadie

309 Views

2 replies

0 likes

  • 309 Views
  • 2 replies
  • 0 likes

Playslists not syncing to my iPhone

Hey. I installed spotify premium on my mac and my iphone. They are connected to the same internett, but the phone does not show under "devices" on my mac, so i can't sync the songs to my iphpne. What is wrong?

Casual Listener

Hey.   I installed spotify premium on my mac and my iphone. They are connected to the same internett, but the phone does not show under "devices" on my mac, so i can't sync the songs to my i...

Adam

Roadie

363 Views

3 replies

0 likes

  • 363 Views
  • 3 replies
  • 0 likes

iPad doesn't recognize my premium account

I screwed up my Facebook account & Spotify account. When I click on a playlist from Facebook it doesn't recognize that I have a premium account now. Can an admin help fix this please.

Newbie

I screwed up my Facebook account & Spotify account. When I click on a playlist from Facebook it doesn't recognize that I have a premium account now. Can an admin help fix this please.

Taylor

Community Legend

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

Spotify Premium not working on my Iphone

I bought spotify premium 2 months ago, spent ages starring songs and making playlists - all fine. A few days ago, all music disappeared from my phone and it now says I need spotify premium to listen to radio... But I have it! On my laptop, all is fin...

Newbie

I bought spotify premium 2 months ago, spent ages starring songs and making playlists - all fine. A few days ago, all music disappeared from my phone and it now says I need spotify premium to listen ...

Taylor

Community Legend

241 Views

1 replies

0 likes

  • 241 Views
  • 1 replies
  • 0 likes

Help

Hi Am in need of help here, am inadequately chose unlimited instead of premium on my iphone, is there any chance I cud reversed that, And chose premium instead? . Sorry for my verry bad English. Robert

Casual Listener

Hi   Am in need of help here, am inadequately chose unlimited instead of premium on my iphone, is there any chance I cud reversed that, And chose premium instead? . Sorry for my verry bad...

Peter__

Community Legend

295 Views

3 replies

0 likes

  • 295 Views
  • 3 replies
  • 0 likes

Solved!! Spotify premium not playing on Iphone?

I just signed up for the spofity premium free trial, and It works on my macbook, but it still says I need a premium account to play on my phone. I cancelled my credit card right after so I wouldn't forget to cancel it later. but I should still have t...

Casual Listener

I just signed up for the spofity premium free trial, and It works on my macbook, but it still says I need a premium account to play on my phone. I cancelled my credit card right after so I wouldn't f...

ddagz

Casual Listener

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes