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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43511 Views

43 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109230 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1649 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301955 Views

62 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127860 Views

19 replies

38 likes

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Music crashes after 8th track on every playlist when played on my iphone5

Hi. Am a spotify premium user and am playing my music through my iphone and usb connector into my car stereo. Every album, playlist etc the music does not allow me to play any tracks after the 8th track. When this happens I have to disconnect usb fro...

Casual Listener

Hi.  Am a spotify premium user and am playing my music through my iphone and usb connector into my car stereo.  Every album, playlist etc the music does not allow me to play any tracks afte...

Peter__

Community Legend

463 Views

2 replies

0 likes

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Solved!! Trouble syncing offline playlists

Alltough I have Spotify premium, my playlists will not sync to my iphone so they are available offline. I have tried to reinstall the app and logged off and on, but this has not worked.I appreciate any tips!!

Casual Listener

Alltough I have Spotify premium, my playlists will not sync to my iphone so they are available offline. I have tried to reinstall the app and logged off and on, but this has not worked. I apprecia...

Peter__

Community Legend

1230 Views

6 replies

0 likes

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Re: Hello from Spotify - Introduce Yourself

Hello everybody, I'm new to spotify and been set up a month now but i am in need of help. I just cannot seem to get my ipod seen on the devices page so i can sync all my new playlists. I have followed the online help but still not working. Its the fi...

Casual Listener

Hello everybody, I'm new to spotify and been set up a month now but i am in need of help. I just cannot seem to get my ipod seen on the devices page so i can sync all my new playlists. I have follo...

Joe

Community Legend

338 Views

1 replies

0 likes

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Iphone 5 Latest Ios version not offlining tracks

. On a PC on same network around 20 songs were offlined in about 10 mins. However on my iphone keeping it open for 30 mins didnt even download one song. Thats also tried by keeping the quality as High and not extreme. Also uninstalled and re-installe...

Visitor

. On a PC on same network around 20 songs were offlined in about 10 mins. However on my iphone keeping it open for 30 mins didnt even download one song. Thats also tried by keeping the quality as Hig...

Joe

Community Legend

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Mobile account

I use my account on 2 apple devices and it doesn't let me play both at the same time when in the premium version it states that I can listen to more than 1 device at the same time.

Newbie

I use my account on 2 apple devices and it doesn't let me play both at the same time when in the premium version it states that I can listen to more than 1 device at the same time.

Taylor

Community Legend

437 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Favorites and Other Playlists reversed

Hi, On my iPod touch, my Favorites Playlist and some others show in reverse, so not in the same order as they are organises on my Mac... Example: Mac shows Playlist X with Songs 1, 2, 3....etc iPod shows Playlist X with Songs ........3,2,1 This is qu...

Newbie

Hi,   On my iPod touch, my Favorites Playlist and some others show in reverse, so not in the same order as they are organises on my Mac...   Example: Mac shows Playlist X with Son...

Peter__

Community Legend

725 Views

1 replies

0 likes

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DJ mode

Hello! Is it possible to bring the titles in Spotify in a order like in iTunes DJ? So that I can see what will be the next song and change it while the current song is playing to it's end?

Regular

Hello!   Is it possible to bring the titles in Spotify in a order like in iTunes DJ? So that I can see what will be the next song and change it while the current song is playing to it's end?

775 Views

0 replies

1 likes

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Spotify EQ problem!

Hey guys!Earlier today I was listening to some music on Spotify with my iPhone 4s when suddenly an Equalizer appeared. I have no idea how, but it just was there and I made some changes just to try. Now the music sounds really bad and I don't know how...

Newbie

Hey guys! Earlier today I was listening to some music on Spotify with my iPhone 4s when suddenly an Equalizer appeared. I have no idea how, but it just was there and I made some changes just to tr...

Sam_Tomlin

Casual Listener

9758 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

iPhone 4 is not recognized in devices

My iPhone 4 with iOS 6.0 does not show up in devices when I connect it to my computer with a USB cable. I haven't had issues like this until recently. Shows up in iTunes, but is not recognized by spotify so I can't sync local files. I have tried rest...

Newbie

My iPhone 4 with iOS 6.0 does not show up in devices when I connect it to my computer with a USB cable. I haven't had issues like this until recently. Shows up in iTunes, but is not recognized by spo...

twxjah7

Newbie

1265 Views

2 replies

0 likes

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None of my Offline playlists are syncing on my iPhone

Hi, I am a premium subscriber and for the last few weeks I haven't been able to sync any of my playlists offline on my iphone and I haven't reached my limit with tracks. I have deleted the app and re installed it and still no joy. It starts to sync t...

Regular

Hi,   I am a premium subscriber and for the last few weeks I haven't been able to sync any of my playlists offline on my iphone and I haven't reached my limit with tracks. I have deleted the a...

louise123

Newbie

1814 Views

7 replies

0 likes

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  • 7 replies
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Songs won't sync - Offline playlist

I have been looking for hours on how to sync the songs that haven't been synced. Please help! Most of these songs that won't sync have been purchased from iTunes. Whenever I check my playlists on my iPhone it will say for example 378 out of 672 track...

Regular

I have been looking for hours on how to sync the songs that haven't been synced. Please help! Most of these songs that won't sync have been purchased from iTunes. Whenever I check my playlists on my ...

anonrobot

Regular

3635 Views

7 replies

0 likes

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  • 7 replies
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Top songs by artist only available through search

Why not make an artist's top songs available while listening to a song and clicking on the artist? The only way to see their top songs (that I can figure out) is to do a track search with the artist name. Is this being worked on?

Newbie

Why not make an artist's top songs available while listening to a song and clicking on the artist? The only way to see their top songs (that I can figure out) is to do a track search with the artist ...

379 Views

0 replies

0 likes

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Error 408

Hi! I can't log in to my spotify account on iPhone. I am a premium user and it has worked before. But I recently changed my credit card details since I got a new card I don't know if that might be why and if so what to do about it. I've tried reinsta...

Newbie

Hi! I can't log in to my spotify account on iPhone. I am a premium user and it has worked before. But I recently changed my credit card details since I got a new card I don't know if that might be wh...

Peter__

Community Legend

897 Views

1 replies

0 likes

Error 408
iOS
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Spotify is auto downloading songs

My offline mod is off but its always save songs which I have listened so it takes more memory. What should I do?

Casual Listener

My offline mod is off but its always save songs which I have listened so it takes more memory. What should I do?

Saintly

Casual Listener

883 Views

2 replies

0 likes

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Independent volume is absolutely necessary

So if I'm trying to listen to music as I fall asleep, I typically have music playing quietly so I can actually fall asleep.Spotify doesn't let you have an independent volume and turn the volume down without turning everything down.My phone is my alar...

Casual Listener

So if I'm trying to listen to music as I fall asleep, I typically have music playing quietly so I can actually fall asleep. Spotify doesn't let you have an independent volume and turn the volume dow...

JoshuaAM

Casual Listener

5072 Views

2 replies

0 likes

independent volume
volume
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Randomly stops since last iOS update on iPhone 5

I have the iPhone 5 and I noticed since either the last iOS update or spotify update the app randomly stops playing even though there is connection and other streaming apps work fine. I have uninstalled/reinstalled and same issue. It's like the music...

Casual Listener

I have the iPhone 5 and I noticed since either the last iOS update or spotify update the app randomly stops playing even though there is connection and other streaming apps work fine. I have uninstal...

jdpax

Newbie

1863 Views

3 replies

0 likes

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  • 3 replies
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Sound issue

Hi Richard Having problems with my devices. Spotify works fine on computer but not on my iphone. The sound quality is distorted. I've checked the normal music app which works fine and have seen that my wifes spotify app is having the same problems. I...

Newbie

Hi Richard   Having problems with my devices. Spotify works fine on computer but not on my iphone. The sound quality is distorted. I've checked the normal music app which works fine and have...

Peter__

Community Legend

536 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Music stops at I-phone Dock

Music stops all the time when i-phone is in my hi-fi Dock station.

Newbie

Music stops all the time when i-phone is in my hi-fi Dock station.

366 Views

0 replies

0 likes

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Airplane Mode - Cyprus

Hi, Instead of trying to Sync a load of songs to my phone im wondering if it possible to use Spotify in Airplane mode, and in another country. I plan on going to Cyprus, but want to use NO data at all IE Phone is in airplane mode constantly /mobile d...

Casual Listener

Hi,   Instead of trying to Sync a load of songs to my phone im wondering if it possible to use Spotify in Airplane mode, and in another country. I plan on going to Cyprus, but want to use NO...

Joe

Community Legend

791 Views

3 replies

0 likes

  • 791 Views
  • 3 replies
  • 0 likes