Announcements
Hey folks! Some of you might see that your episodes are removed/ not being ingested by Spotify. More info about this can be found here.

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

syncing issues with my iphone

Solved!

syncing issues with my iphone

hello, 

I have an iphone and I have a playlist that is available for offline mode, and I've been trying to add more songs to it for a couple of weeks now and they will not download to my phone. This is very frustrating as this is the whole reason I have bought the premium spotify, so I can listen to tracks even when I don't have wifi. I have connected my spotify to the same wifi as my phone is currently using, I made syncing available for over 2/3g or whatever that is, and I have set my lock screen to never, yet they still refuse to sync! help me please! I'm suffering over here!

-Rose

Reply

Accepted Solutions
Marked as solution

Hey Rose! Welcome to the community 🙂 

 

How much free storage space do you have on your iPhone? 

iOS will never let you use all of the free space for Spotify, you need around 500MB - 1GB of free storage space for Spotify to sync. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

3 Replies
Marked as solution

Hey Rose! Welcome to the community 🙂 

 

How much free storage space do you have on your iPhone? 

iOS will never let you use all of the free space for Spotify, you need around 500MB - 1GB of free storage space for Spotify to sync. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

oh my good god peter, you've saved my life. THANK YOU !!!!!!!!!!!!! that made it work! Thanks a million!

-Rose


@talulah618 wrote:

oh my good god peter, you've saved my life. THANK YOU !!!!!!!!!!!!! that made it work! Thanks a million!

-Rose


No worries! 🙂 

Enjoy your music! 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Suggested posts