syncing issues with my iphone

[talulah618]

hello, 

I have an iphone and I have a playlist that is available for offline mode, and I've been trying to add more songs to it for a couple of weeks now and they will not download to my phone. This is very frustrating as this is the whole reason I have bought the premium spotify, so I can listen to tracks even when I don't have wifi. I have connected my spotify to the same wifi as my phone is currently using, I made syncing available for over 2/3g or whatever that is, and I have set my lock screen to never, yet they still refuse to sync! help me please! I'm suffering over here!

-Rose

[Peter__ · Accepted solution]

Hey Rose! Welcome to the community 🙂 

How much free storage space do you have on your iPhone? 

iOS will never let you use all of the free space for Spotify, you need around 500MB - 1GB of free storage space for Spotify to sync. 

Peter

[talulah618]

oh my good god peter, you've saved my life. THANK YOU !!!!!!!!!!!!! that made it work! Thanks a million!

-Rose

[Peter__]

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@talulah618 wrote:

oh my good god peter, you've saved my life. THANK YOU !!!!!!!!!!!!! that made it work! Thanks a million!

-Rose

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No worries! 🙂 

Enjoy your music! 

Peter