Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hi,
I recently began subscribing to Spotify with a premium account. I have the latest versions of the mac client and iphone app. My basic problem is that the playlists that I follow on my desktop do not appear on my iphone. It's much easier for me to discover and follow playlists on my desktop client, but I want those on-the-go! When I connect to sync the desktop client with my iphone, the playlists from my desktop are not available on my iphone and I can't port them over. I've tried uninstalling and reinstalling the app from my phone and deleting and reinstalling the desktop client. I've tried logging in with my spotify user account name and also with my facebook account name. Nothing seems to work. Thank you for your help!
Hi thanks for your response. I really appreciate it.
1. Yes, of course I'm logged in to the same account. I've logged out and logged in countless times, tried both the Spotify acct username as well as the linked FB username (but always in synchrony btw desktop client and app, so if going username do username on both), and deleted and reinstalled app.
2. My iphone is most certainly not in airplane mode, and I use it constantly to make calls, check internet, etc.
3. Both when I create a playlist with one song on desktop client it DOES NOT appear on iPhone, and when I create a playlist on iPhone with one song it does not appear on desktop client.
Thanks for your help.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…