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Playlist not synching to iPhone

Playlist not synching to iPhone

 

 

Description

My starred playlist (or if i create a seperate new playlist) will not synch to my phone. It gets about 80% and won't synch any more. 

 

A more detailed description, using numbered steps

1. I create a playlist on my ipad/comp

2. I turn on my iphone and get it to synch

3. It gets about 80% through and then stops

4. It says it is still synching but 2 hours later it hasn't moved at all

5. I have deleted all my cookies/cache and re-installed the app - still doesn't work

6. I have deleted the playlist and started again from scratch - still doesn't work

7. I have deleted lots of other files from my phone to free up space (have over 200mb free now) - still doesn't work

  

What I expected to happen

I expect it to synch the entire playlist and to work for £10/month, it's very very frustrating

 

What actually happened

The playlist doesn't synch and I can't add new tracks

 

My iPad/iPhone model

iPhone4 

 

Device’s Operating System

6.1.3

 

Is your device jailbroken?

No

 

Approximately how many playlists do you have?

1 starred playlist (I tried creating a separate list but that didn't work at all, not one track would synch)

 

My mobile Spotify version

0.6.4.2

 

My desktop Spotify version (if applicable)

0.9.0.113

 

My provider and country

O2, UK

 

My username

1126994407

 

Do you have any screenshots you can attach to more clearly explain your issue?

No, sorry

Reply
2 Replies

After reinstalling, does the Starred playlist get stuck at almost exactly the same point? If so, try freeing up a bit more space (500 MB+ is advisable) -- do a few more tracks sync?

 

How many tracks are in that Starred playlist? How many other tracks do you also have synced? There's a 3,333 track limit so could you be hitting that limit? 

--------------------------------------------------------------

For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.

Hey there!
And if you have enough free space as well as your track limit is under 3333 songs.

Try this:
1.Go to the 🎧Spotify App settings.
2.Push on 'Music quality'
3. Go the 'Synch'
4. Change the setting to something else than the selected quality than back to the first one
5. You'll be asked if you like to resynch.
6. Push 'Resynch' 😉

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