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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37161 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102656 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1303 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299143 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125833 Views

19 replies

38 likes

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iPad says I'm not premium member

When I login to my iPad it says trial is up. I'm a premium member. I have my playlist and premium options on my desktop and iPhone,, but my iPad wont let me use my account..

Casual Listener

When I login to my iPad it says trial is up. I'm a premium member. I have my playlist and premium options on my desktop and iPhone,, but my iPad wont let me use my account..

Peter__

Community Legend

1484 Views

5 replies

0 likes

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Premium Account but not working on iPhone

Hi,I signed up for spotify premium a few days ago and so I'm still in the free 30 day trial. It was all working fine on the iPhone spotify app until this morning. Every time I try to play a song it says I need to be a premium user, I've checked my ac...

Newbie

Hi, I signed up for spotify premium a few days ago and so I'm still in the free 30 day trial. It was all working fine on the iPhone spotify app until this morning. Every time I try to play a song it...

Peter__

Community Legend

381 Views

1 replies

0 likes

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  • 1 replies
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Song pauses after a minute play!

I have been having a difficult time playing my playlist on my iPhone 4S for a day now but I have the premium service. The songs always stops playing after about a minute of play. I have reinstalled spotify but it is doing the same thing.

Casual Listener

I have been having a difficult time playing my playlist on my iPhone 4S for a day now but I have the premium service. The songs always stops playing after about a minute of play. I have reinstalled s...

Philma

Casual Listener

754 Views

2 replies

0 likes

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Solved!! iPhone won't recognize Premium subscription

I have deleted and reinstalled app several times. I have deleted Facebook app. I have cleared all history in my Safari. I have turned off phone several times. I have verified that payment went through. I still can't access my playlists and my account...

Casual Listener

I have deleted and reinstalled app several times. I have deleted Facebook app. I have cleared all history in my Safari. I have turned off phone several times. I have verified that payment went throug...

Powslayer562

Casual Listener

1377 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Unable to send to others

I am unable to send tracks to my friends. I'm using iPhone 5 with version 0.6.4.2. The intended receiver simply sees nothing in their inbox. I was able to receive a track from one of the same people, however. Any ideas or help? Thanks!

Newbie

I am unable to send tracks to my friends. I'm using iPhone 5 with version 0.6.4.2. The intended receiver simply sees nothing in their inbox.   I was able to receive a track from one of the s...

395 Views

0 replies

0 likes

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Downloading music vs. Offline Music - and how do you even use Spotify Premium?

Hello - I am looking for information on creating offline lists for Premium use, or what the Premium package even includes. Yes, it's a nice website with lots of giant pictures. But it is severly lacking in straight forward information. I have to scou...

Regular

Hello - I am looking for information on creating offline lists for Premium use, or what the Premium package even includes.   Yes, it's a nice website with lots of giant pictures. But it is sev...

pbubblegum

Regular

817 Views

2 replies

0 likes

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Local files don't sync if Spotify version unavailable

Ok so here is the problem: 1. Have a track in a playlist that is either no longer available on Spotify or in your region.2. Add that track as a local file and see that the PC spotify client plays the file instead of telling you the track is unavailab...

Roadie

Ok so here is the problem:   1. Have a track in a playlist that is either no longer available on Spotify or in your region. 2. Add that track as a local file and see that the PC spotify ...

382 Views

0 replies

0 likes

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Crutchfield is saying their receivers don't support Spotify over Bluetooth. Tell me it isn't so.

Crutchfield just told me that Spotify doesn't work over Bluetooth with the receivers they carry. I have a feeling they are wrong or aren't telling the whole story (i.e. can't guarantee it will work and don't want to deal with returns). I have an iPho...

Casual Listener

Crutchfield just told me that Spotify doesn't work over Bluetooth with the receivers they carry.  I have a feeling they are wrong or aren't telling the whole story (i.e. can't guarantee it will ...

441 Views

0 replies

0 likes

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App doesnt open after simcard change

DescriptionApp doesnt open after sim card change (and providor) and resett restore from itunes. It's just a flash of the window open and shut imedeatly. no login either A more detailed description, using numbered steps1. changed sim card2. made backu...

Casual Listener

Description App doesnt open after sim card change (and providor) and resett restore from itunes. It's just a flash of the window open and shut imedeatly. no login either   A more detailed des...

Trickyheadmix

Casual Listener

1077 Views

2 replies

0 likes

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Music crashes after 8th track on every playlist when played on my iphone5

Hi. Am a spotify premium user and am playing my music through my iphone and usb connector into my car stereo. Every album, playlist etc the music does not allow me to play any tracks after the 8th track. When this happens I have to disconnect usb fro...

Casual Listener

Hi.  Am a spotify premium user and am playing my music through my iphone and usb connector into my car stereo.  Every album, playlist etc the music does not allow me to play any tracks afte...

Peter__

Community Legend

452 Views

2 replies

0 likes

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Solved!! Trouble syncing offline playlists

Alltough I have Spotify premium, my playlists will not sync to my iphone so they are available offline. I have tried to reinstall the app and logged off and on, but this has not worked.I appreciate any tips!!

Casual Listener

Alltough I have Spotify premium, my playlists will not sync to my iphone so they are available offline. I have tried to reinstall the app and logged off and on, but this has not worked. I apprecia...

Peter__

Community Legend

1220 Views

6 replies

0 likes

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Re: Hello from Spotify - Introduce Yourself

Hello everybody, I'm new to spotify and been set up a month now but i am in need of help. I just cannot seem to get my ipod seen on the devices page so i can sync all my new playlists. I have followed the online help but still not working. Its the fi...

Casual Listener

Hello everybody, I'm new to spotify and been set up a month now but i am in need of help. I just cannot seem to get my ipod seen on the devices page so i can sync all my new playlists. I have follo...

Joe

Community Legend

329 Views

1 replies

0 likes

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Iphone 5 Latest Ios version not offlining tracks

. On a PC on same network around 20 songs were offlined in about 10 mins. However on my iphone keeping it open for 30 mins didnt even download one song. Thats also tried by keeping the quality as High and not extreme. Also uninstalled and re-installe...

Visitor

. On a PC on same network around 20 songs were offlined in about 10 mins. However on my iphone keeping it open for 30 mins didnt even download one song. Thats also tried by keeping the quality as Hig...

Joe

Community Legend

413 Views

1 replies

0 likes

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  • 1 replies
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Mobile account

I use my account on 2 apple devices and it doesn't let me play both at the same time when in the premium version it states that I can listen to more than 1 device at the same time.

Newbie

I use my account on 2 apple devices and it doesn't let me play both at the same time when in the premium version it states that I can listen to more than 1 device at the same time.

Taylor

Community Legend

425 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Favorites and Other Playlists reversed

Hi, On my iPod touch, my Favorites Playlist and some others show in reverse, so not in the same order as they are organises on my Mac... Example: Mac shows Playlist X with Songs 1, 2, 3....etc iPod shows Playlist X with Songs ........3,2,1 This is qu...

Newbie

Hi,   On my iPod touch, my Favorites Playlist and some others show in reverse, so not in the same order as they are organises on my Mac...   Example: Mac shows Playlist X with Son...

Peter__

Community Legend

719 Views

1 replies

0 likes

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  • 1 replies
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DJ mode

Hello! Is it possible to bring the titles in Spotify in a order like in iTunes DJ? So that I can see what will be the next song and change it while the current song is playing to it's end?

Regular

Hello!   Is it possible to bring the titles in Spotify in a order like in iTunes DJ? So that I can see what will be the next song and change it while the current song is playing to it's end?

770 Views

0 replies

1 likes

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Spotify EQ problem!

Hey guys!Earlier today I was listening to some music on Spotify with my iPhone 4s when suddenly an Equalizer appeared. I have no idea how, but it just was there and I made some changes just to try. Now the music sounds really bad and I don't know how...

Newbie

Hey guys! Earlier today I was listening to some music on Spotify with my iPhone 4s when suddenly an Equalizer appeared. I have no idea how, but it just was there and I made some changes just to tr...

Sam_Tomlin

Casual Listener

9711 Views

8 replies

1 likes

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  • 1 likes

iPhone 4 is not recognized in devices

My iPhone 4 with iOS 6.0 does not show up in devices when I connect it to my computer with a USB cable. I haven't had issues like this until recently. Shows up in iTunes, but is not recognized by spotify so I can't sync local files. I have tried rest...

Newbie

My iPhone 4 with iOS 6.0 does not show up in devices when I connect it to my computer with a USB cable. I haven't had issues like this until recently. Shows up in iTunes, but is not recognized by spo...

twxjah7

Newbie

1249 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

None of my Offline playlists are syncing on my iPhone

Hi, I am a premium subscriber and for the last few weeks I haven't been able to sync any of my playlists offline on my iphone and I haven't reached my limit with tracks. I have deleted the app and re installed it and still no joy. It starts to sync t...

Regular

Hi,   I am a premium subscriber and for the last few weeks I haven't been able to sync any of my playlists offline on my iphone and I haven't reached my limit with tracks. I have deleted the a...

louise123

Newbie

1790 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes