Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30759 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95483 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424774 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293901 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I use my account on 2 apple devices and it doesn't let me play both at the same time when in the premium version it states that I can listen to more than 1 device at the same time.
I use my account on 2 apple devices and it doesn't let me play both at the same time when in the premium version it states that I can listen to more than 1 device at the same time.
Community Legend
417 Views
1 replies
0 likes
Hi, On my iPod touch, my Favorites Playlist and some others show in reverse, so not in the same order as they are organises on my Mac... Example: Mac shows Playlist X with Songs 1, 2, 3....etc iPod shows Playlist X with Songs ........3,2,1 This is qu...
Hi, On my iPod touch, my Favorites Playlist and some others show in reverse, so not in the same order as they are organises on my Mac... Example: Mac shows Playlist X with Son...
Community Legend
705 Views
1 replies
0 likes
Hello! Is it possible to bring the titles in Spotify in a order like in iTunes DJ? So that I can see what will be the next song and change it while the current song is playing to it's end?
Hello! Is it possible to bring the titles in Spotify in a order like in iTunes DJ? So that I can see what will be the next song and change it while the current song is playing to it's end?
763 Views
0 replies
1 likes
Hey guys!Earlier today I was listening to some music on Spotify with my iPhone 4s when suddenly an Equalizer appeared. I have no idea how, but it just was there and I made some changes just to try. Now the music sounds really bad and I don't know how...
Hey guys! Earlier today I was listening to some music on Spotify with my iPhone 4s when suddenly an Equalizer appeared. I have no idea how, but it just was there and I made some changes just to tr...
Casual Listener
9641 Views
8 replies
1 likes
My iPhone 4 with iOS 6.0 does not show up in devices when I connect it to my computer with a USB cable. I haven't had issues like this until recently. Shows up in iTunes, but is not recognized by spotify so I can't sync local files. I have tried rest...
My iPhone 4 with iOS 6.0 does not show up in devices when I connect it to my computer with a USB cable. I haven't had issues like this until recently. Shows up in iTunes, but is not recognized by spo...
Newbie
1239 Views
2 replies
0 likes
Hi, I am a premium subscriber and for the last few weeks I haven't been able to sync any of my playlists offline on my iphone and I haven't reached my limit with tracks. I have deleted the app and re installed it and still no joy. It starts to sync t...
Hi, I am a premium subscriber and for the last few weeks I haven't been able to sync any of my playlists offline on my iphone and I haven't reached my limit with tracks. I have deleted the a...
Newbie
1766 Views
7 replies
0 likes
I have been looking for hours on how to sync the songs that haven't been synced. Please help! Most of these songs that won't sync have been purchased from iTunes. Whenever I check my playlists on my iPhone it will say for example 378 out of 672 track...
I have been looking for hours on how to sync the songs that haven't been synced. Please help! Most of these songs that won't sync have been purchased from iTunes. Whenever I check my playlists on my ...
Regular
3547 Views
7 replies
0 likes
Why not make an artist's top songs available while listening to a song and clicking on the artist? The only way to see their top songs (that I can figure out) is to do a track search with the artist name. Is this being worked on?
Why not make an artist's top songs available while listening to a song and clicking on the artist? The only way to see their top songs (that I can figure out) is to do a track search with the artist ...
363 Views
0 replies
0 likes
Hi! I can't log in to my spotify account on iPhone. I am a premium user and it has worked before. But I recently changed my credit card details since I got a new card I don't know if that might be why and if so what to do about it. I've tried reinsta...
Hi! I can't log in to my spotify account on iPhone. I am a premium user and it has worked before. But I recently changed my credit card details since I got a new card I don't know if that might be wh...
Community Legend
880 Views
1 replies
0 likes
My offline mod is off but its always save songs which I have listened so it takes more memory. What should I do?
My offline mod is off but its always save songs which I have listened so it takes more memory. What should I do?
Casual Listener
856 Views
2 replies
0 likes
So if I'm trying to listen to music as I fall asleep, I typically have music playing quietly so I can actually fall asleep.Spotify doesn't let you have an independent volume and turn the volume down without turning everything down.My phone is my alar...
So if I'm trying to listen to music as I fall asleep, I typically have music playing quietly so I can actually fall asleep. Spotify doesn't let you have an independent volume and turn the volume dow...
Casual Listener
5027 Views
2 replies
0 likes
I have the iPhone 5 and I noticed since either the last iOS update or spotify update the app randomly stops playing even though there is connection and other streaming apps work fine. I have uninstalled/reinstalled and same issue. It's like the music...
I have the iPhone 5 and I noticed since either the last iOS update or spotify update the app randomly stops playing even though there is connection and other streaming apps work fine. I have uninstal...
Newbie
1810 Views
3 replies
0 likes
Hi Richard Having problems with my devices. Spotify works fine on computer but not on my iphone. The sound quality is distorted. I've checked the normal music app which works fine and have seen that my wifes spotify app is having the same problems. I...
Hi Richard Having problems with my devices. Spotify works fine on computer but not on my iphone. The sound quality is distorted. I've checked the normal music app which works fine and have...
Community Legend
509 Views
1 replies
0 likes
Music stops all the time when i-phone is in my hi-fi Dock station.
Music stops all the time when i-phone is in my hi-fi Dock station.
347 Views
0 replies
0 likes
Hi, Instead of trying to Sync a load of songs to my phone im wondering if it possible to use Spotify in Airplane mode, and in another country. I plan on going to Cyprus, but want to use NO data at all IE Phone is in airplane mode constantly /mobile d...
Hi, Instead of trying to Sync a load of songs to my phone im wondering if it possible to use Spotify in Airplane mode, and in another country. I plan on going to Cyprus, but want to use NO...
Community Legend
748 Views
3 replies
0 likes
Hello, I have started to follow several playlists on spotify. I can see them all on desktop, but when cant seem to show these lists on my iphone. Any help?
Hello, I have started to follow several playlists on spotify. I can see them all on desktop, but when cant seem to show these lists on my iphone. Any help?&nbs...
Community Legend
1808 Views
9 replies
0 likes
Simply they just won't sync at all, half of them have and the rest won't. Iv trying rebooting the app and going offline and them going back online and nothing works need help! I DON'T WANT TO BE PAYING FOR AN APP THAT HALF WORKS....
Simply they just won't sync at all, half of them have and the rest won't. Iv trying rebooting the app and going offline and them going back online and nothing works need help! I DON'T WANT TO BE PAYI...
Community Legend
1501 Views
8 replies
0 likes
Local tracks aren't syncing to my device at all. Tracks will sync if they're available on Spotify's database, but if they're local files on my computer, they don't sync. The device doesn't show up at all in Devices on the desktop version of Spotify. ...
Local tracks aren't syncing to my device at all. Tracks will sync if they're available on Spotify's database, but if they're local files on my computer, they don't sync. The device doesn't sho...
Roadie
1101 Views
2 replies
0 likes
For the past few days, I have been having problems with random tracks not synching to my iPhone 5. I have the Premium subscription, which until recently, has worked fine. What happens is that the Spotify app literally gets hung up or stuck on a track...
For the past few days, I have been having problems with random tracks not synching to my iPhone 5. I have the Premium subscription, which until recently, has worked fine. What happens is tha...
809 Views
0 replies
1 likes
Playing from iPad 3 to Bose speaker through Bluetooth ...l loud click / jump in sound ... As if something is trying to go into sleep mode. Any suggestions gratefully received ....Thanks
Playing from iPad 3 to Bose speaker through Bluetooth ...l loud click / jump in sound ... As if something is trying to go into sleep mode. Any suggestions gratefully received .... Thanks
Casual Listener
656 Views
2 replies
0 likes
