iOS (iPhone, iPad)

iPhone saying Premium is required to play on my iPhone.

I have been playing on my phone since June 2012 with no problem and suddenly 2 days ago it all went offline and says I cannot play anything unless I upgrade to Premium which I already have and am paying £9.99 for the service. How can I get this worki...

Spotify premium not working on my iPhone 3G

Hi, I just started a free trial of Spotify Premium but it won't work on my phone. I don't have a computer, so I haven't tried from one, yet. I tried uninstalling and reinstalling the app. I tried logging in outside of Facebook, but it just makes me l...

Some playlists do not sync

I've been having a pretty annoying problem with some of my playlists. As we all know, Spotify's mobile app does not allow sorting by name, artist, etc., so I made three separate playlists, one for sorted albums, another for artists, and another for t...

US support for iPod

Okay...I've read through much of the help about iPod support currently unavailable in the US. I have a new iPod nano which isn't supported, but apparently the iPod Touch is. I would like to take all my Spotify offline music with me on a supported iPo...

Unable to sync playlists to device

I just bought a new iPod shuffle and I want to sync my playlists from Spotify to it, but it doesn't. It says only local files synced. The iPod shows up in Spotify and everything seems to fine but its not syncing my playlists!!!! Help!

Trouble syncing non-local files for offline play on iPhone 5

I am a Premium user, with the latest version on the PC and iPhone 5 and the phone is up to date with it's iOS. My trouble is that I am unable to sync playlists for offline listening. I have tried logging out and logging back in, making sure the PC an...

This track is not full track, what gives? spotify:track:5kEIkZbYncfHJKmC7ZJdsa

Bonobo – Flutter Why is this track not complete? The actual song is 4:44. Spotify has it at truncated 1:37.

Offline Playlists resyncing

Hello, i have several offline playlists on my iPod Touch 5G which resync its songs over and over again though all songs are already synched and no changes happened at the playlists. I'd assume that offline playlists only sync after changes were taken...

ipad suddenly doesn't recognise my premium account

I've had a premium account for some time and it's paid up to date. I was listing on my ipad, logged in via facebook, when it suddenly stopped and gave me a message that my premium trial is over. I checked my account and it looks fine, premium payment...

How to keep iPad screen lit while playing music

Hi friends! I was wondering if there was a way to keep the screen on an iPad lit while playing music. I know that you can change the general settings to have the device never go into auto-lock, but I was looking for something that was Spotify app spe...

Fast forwarding on my iphone

My iphone is working incorrectly. It seems that the problem may be caused by the "hardware acceleration"-doodad, but i can't seem to find the option to turn it of on my iphone... It jumps ten or so seconds every two seconds, as if fastforwarded.. cou...

can't use my premium account

I can't seem to open spotify premium on my iphone or on my ipod. After I press the spotify icon, I get the three pulsing dots, then it goes back to the main screen. I don't know where to go for help. I pay for this and use it every day. I've tried an...

Songs starred not syncing for offline use.

I didn't have this problem until yesterday but spotify can't seem to sync stared songs for offline use. It just get's stuck in the proccess. I made sure I have the latest version and I've turned my Iphone 4S off and back on but still no luck. Any hel...

Spotify won't connect on my iPhone 4S

Track on my iPhone says it has zero songs

Hey guys,I have an iPhone 4 and I’m having a hard time getting one of my playlist to recognize on my device. I have a playlist called "My Music" which has 955 tracks on it, and every time I start Spotify on my device it says that it has 0 tracks on i...