Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43500 Views

43 replies

10 likes

  • 43500 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109204 Views

116 replies

13 likes

Other
  • 109204 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1649 Views

0 replies

0 likes

iOS
  • 1649 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301947 Views

62 replies

16 likes

  • 301947 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127848 Views

19 replies

38 likes

  • 127848 Views
  • 19 replies
  • 38 likes

Change Iphone play to high quality

Hi, On my Iphone, I changed playback and sync to 'High' and I received the message : 'You have chosen to sync tracks for offline use in high quality, but your playlists have already been synced in low bandwidth. Do you want to resync your offline pla...

Newbie

Hi, On my Iphone, I changed playback and sync to 'High' and I received the message :   'You have chosen to sync tracks for offline use in high quality, but your playlists have already be...

user-removed

Not applicable

840 Views

1 replies

0 likes

  • 840 Views
  • 1 replies
  • 0 likes

Onglet quoi de neuf

Bonjour, Comment faire pour changer l'onglet"Quoi de neuf" par "Découverte" sur iphone?Merci de votre aide

Casual Listener

Bonjour,   Comment faire pour changer l'onglet"Quoi de neuf" par "Découverte" sur iphone? Merci de votre aide

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
  • 0 likes

Long track names

When track names go beyond maybe 30 characters, you can't see the whole name. This is a particular problem for classical music, as for example Sir Simon Rattle – Stravinsky: The Rite of Spring, Petrushka, The Firebird & Apollo. When listening to this...

Gig Goer

When track names go beyond maybe 30 characters, you can't see the whole name. This is a particular problem for classical music, as for example Sir Simon Rattle – Stravinsky: The Rite of Spring, ...

586 Views

0 replies

10 likes

  • 586 Views
  • 0 replies
  • 10 likes

Album art

Are you ever going to fix the album art positioning? The bottom of the album art is cut off on the iPhone 5. The station/like/dislike bar covers the bottom of the album art.

Visitor

Are you ever going to fix the album art positioning? The bottom of the album art is cut off on the iPhone 5. The station/like/dislike bar covers the bottom of the album art.

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
  • 0 likes

Solved!! iPod stays at one song while syncing tracks for offline play

Hi,I don't understand why this is happening; I have an iPod touch (I think 4G) with latest update for Spotify. When I'm syncing my tracks to be available for offline play, it will attempt to sync, but will stick to one song and will not finish syncin...

Casual Listener

Hi, I don't understand why this is happening; I have an iPod touch (I think 4G) with latest update for Spotify. When I'm syncing my tracks to be available for offline play, it will attempt to sync...

pm444

Music Fan

1749 Views

3 replies

0 likes

  • 1749 Views
  • 3 replies
  • 0 likes

top lists removed?

I can't seem to access the top lists on the iphone app any more, it seems to have been replaced with "discover" which is quite irritating as I usually just listen to current, popular music Any way i can get the top lists back on iphone?

Newbie

I can't seem to access the top lists on the iphone app any more, it seems to have been replaced with "discover" which is quite irritating as I usually just listen to current, popular music   ...

Peter__

Community Legend

1127 Views

1 replies

0 likes

  • 1127 Views
  • 1 replies
  • 0 likes

Solved!! Pre-facebook version of spotify

Hi, I'm paying for Spotify Premium, and after a long time, I finally got Spotify working on my iPhone 3G (iOS 3.1.3). Only problem is: the version I'm using (the last one that supported this iOS) dates from the pre-Facebook times. There's no option t...

Casual Listener

Hi,   I'm paying for Spotify Premium, and after a long time, I finally got Spotify working on my iPhone 3G (iOS 3.1.3). Only problem is: the version I'm using (the last one that supported this...

hilmcc

Newbie

2155 Views

6 replies

0 likes

  • 2155 Views
  • 6 replies
  • 0 likes

Synching to iphone help

Hey - i am having probs because i want to use some new albums offline but everytime i re-open spotify on my iphone the tracks are no longer available offline - do i need a reset?

Casual Listener

Hey - i am having probs because i want to use some new albums offline but everytime i re-open spotify on my iphone the tracks are no longer available offline - do i need a reset?

Joe

Community Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Don't see a 48 hour trail

I have just downloaded app and linked with Facebook and no 48 hour trail apeared I'm am intested in trying this out to see if I want to switch from pandora

Newbie

I have just downloaded app and linked with Facebook and no 48 hour trail apeared I'm am intested in trying this out to see if I want to switch from pandora

Taylor

Community Legend

769 Views

1 replies

0 likes

  • 769 Views
  • 1 replies
  • 0 likes

Wtf radio

My radio skips out a lot why my buddies does it too and no it's not the internet

Newbie

My radio skips out a lot why my buddies does it too and no it's not the internet

606 Views

0 replies

0 likes

  • 606 Views
  • 0 replies
  • 0 likes

music search showing in Mac but not on iPhone

Ok so my problem was that, for example, I searched "Bring me the horizon" on my iPhone 4S and nothing came up, but when I looked for it on my Mac, every song showed up.. Why? (I am from Mexico, therefore my account is from here; i don't know if it ha...

Regular

Ok so my problem was that, for example, I searched "Bring me the horizon" on my iPhone 4S and nothing came up, but when I looked for it on my Mac, every song showed up.. Why? (I am from Mexico, there...

diegocanales

Regular

1328 Views

4 replies

0 likes

  • 1328 Views
  • 4 replies
  • 0 likes

Solved!! Playlist on iPhone and iPad not syncing

When I create a playlist on my mac, the playlist shows up on my iPhone and on my iPad, but they have 0 tracks in the playlist. I have deleted the apps, reinstalled them, but still have the same issue. The strange thing is the older playlists have the...

Casual Listener

When I create a playlist on my mac, the playlist shows up on my iPhone and on my iPad, but they have 0 tracks in the playlist. I have deleted the apps, reinstalled them, but still have the same issue...

antone2863

Roadie

5013 Views

3 replies

0 likes

  • 5013 Views
  • 3 replies
  • 0 likes

I'm having difficulty adding any device to my Spotify

I got the premium subscription but I can't seem to add any device to add music to those devices. The device that I'm trying to add music to is my ipod nano- latest generation. Please help

Newbie

I got the premium subscription but I can't seem to add any device to add music to those devices. The device that I'm trying to add music to is my ipod nano- latest generation. Please help

Taylor

Community Legend

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes

Solved!! Playlists just show up as "Loading..."

ive had spotify premium for several months now and Ive had offline playlists synched to my 4th gen iPod touch. Recently when i added some new playlists, when i open up my spotify app on my iPod, the new playlists are titled: Loading... Please Help!!!

Casual Listener

ive had spotify premium for several months now and Ive had offline playlists synched to my 4th gen iPod touch.  Recently when i added some new playlists, when i open up my spotify app on my iPod...

aholsteinseiber

Casual Listener

803 Views

2 replies

0 likes

  • 803 Views
  • 2 replies
  • 0 likes

Solved!! synching ipod

Help! I am trying to get my spotify playlists synched to my ipod and it says 'only local files were synched'. I have an account (that I pay for) what am I doing wrong here?

Casual Listener

Help! I am trying to get my spotify playlists synched to my ipod and it says 'only local files were synched'. I have an account (that I pay for) what am I doing wrong here?

Peter__

Community Legend

2141 Views

9 replies

0 likes

  • 2141 Views
  • 9 replies
  • 0 likes

***HELP*** Ipad&iphone doesn't recognise unlimited account.

Ipad&iphone doesn't recognise unlimited account and tells me I only have 48 hours remaining. Why am I paying??

Casual Listener

Ipad&iphone doesn't recognise unlimited account and tells me I only have 48 hours remaining. Why am I paying??

Liam

Community Legend

895 Views

7 replies

0 likes

  • 895 Views
  • 7 replies
  • 0 likes

Album not appearing under artist's album list (eg: Hot Chip - One Life Stand)

I've only notice one example of it so far, and it could be far more prevalent, but I have found an album that exists in the system, but does not feature on the artist's album list. I'll try and explain this issue further using the example: Open the i...

Music Fan

I've only notice one example of it so far, and it could be far more prevalent, but I have found an album that exists in the system, but does not feature on the artist's album list.   I'll tr...

Peter__

Community Legend

1299 Views

3 replies

2 likes

  • 1299 Views
  • 3 replies
  • 2 likes

Cant sync Offline Playlists

I cant "download" offline list to my phone, it downloads 1 or 2 and then its "freezes" or the sync symbol spins but nothing happens. Anyone know any fix for this??Specs: Iphone 5 Ios 6.1.4

Regular

I cant "download" offline list to my phone, it downloads 1 or 2 and then its "freezes" or the sync symbol spins but nothing happens. Anyone know any fix for this?? Specs: Iphone 5 Ios 6.1.4  

dshogun

Newbie

763 Views

3 replies

0 likes

  • 763 Views
  • 3 replies
  • 0 likes

Rapid Battery Drain in Offline Mode

Hello, I have an iPod Touch 5, and I frequently use the Spotify App in offline mode. Sometimes, when I leave the app open overnight (but not playing any music), the battery wil have drained from more than half-charged to almost dead. My iPod is alway...

Roadie

Hello,   I have an iPod Touch 5, and I frequently use the Spotify App in offline mode. Sometimes, when I leave the app open overnight (but not playing any music), the battery wil have drained ...

Peter__

Community Legend

1387 Views

1 replies

0 likes

  • 1387 Views
  • 1 replies
  • 0 likes

Local files won't sync to my iPhone 5 with a PC

I have local files synced to my phone. If I click the music app, they're there. Spotify keeps saying that if I own the song (which I do) I can sync it from my computer. I don't know what to do, and Spotify help isn't helping. Thanks

Regular

I have local files synced to my phone. If I click the music app, they're there. Spotify keeps saying that if I own the song (which I do) I can sync it from my computer. I don't know what to do, and S...

Peter__

Community Legend

1301 Views

3 replies

0 likes

  • 1301 Views
  • 3 replies
  • 0 likes