Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30753 Views

40 replies

9 likes

  • 30753 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95480 Views

115 replies

12 likes

Other
  • 95480 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
  • 1037 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293897 Views

60 replies

15 likes

  • 293897 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123813 Views

19 replies

38 likes

  • 123813 Views
  • 19 replies
  • 38 likes

Album art cropped on iPhone 4s

Guess the app is now designed for the iPhone 5 and its bigger screen but it would be nice for the album art to fit correctly without crop on the iPhone 4s. It cropps off both sides currently. Edit: Realised i had some album art outside of the usual f...

Newbie

Guess the app is now designed for the iPhone 5 and its bigger screen but it would be nice for the album art to fit correctly without crop on the iPhone 4s. It cropps off both sides currently.  ...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Top Tracks Gone?

What happened to the top tracks? It looks like it was replaced with Discover, but why not just create a new tab?

Newbie

What happened to the top tracks? It looks like it was replaced with Discover, but why not just create a new tab? 

Taylor

Community Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Solved!! Dump the Spotify iOS app today.

The Tunigo iOS app is everything the Spotify app should (have) been. You can log on to Tunigo with your Spotify credentials and have access to everything the original Spotify iOS app has and more. Clear cache is just one. See for yourself.

Casual Listener

The Tunigo iOS app is everything the Spotify app should (have) been.  You can log on to Tunigo with your Spotify credentials and have access to everything the original Spotify iOS app has and mo...

immts007

Gig Goer

926 Views

2 replies

1 likes

  • 926 Views
  • 2 replies
  • 1 likes

Song pauses after a minute of play.

I'm fairly new at this, but all of a sudden my playlists stops playing after a minute into a song. If anybody has any ideas. I have an iPhone 4S and also the premium package.

Casual Listener

I'm fairly new at this, but all of a sudden my playlists stops playing after a minute into a song. If anybody has any ideas. I have an iPhone 4S and also the premium package.

Philma

Casual Listener

672 Views

2 replies

0 likes

  • 672 Views
  • 2 replies
  • 0 likes

Cannot update spotify for my iOS.5

I followed the instructions on the 'On which platform can I use Spotify' help guide question, based on a notification that Spotify would no longer be available on my platform in the coming months. I deleted Spotify from my computer and re-downloaded ...

Casual Listener

I followed the instructions on the 'On which platform can I use Spotify' help guide question, based on a notification that Spotify would no longer be available on my platform in the coming months. I ...

Peter__

Community Legend

882 Views

5 replies

0 likes

  • 882 Views
  • 5 replies
  • 0 likes

iPad Searching Playlists

So recently when searching on the ipad I no longer received multiple options under the playlists section. Now I know that I did before, that was what I mainly was using the app for, I would search random keywords and browse the playlists, now I'm luc...

Newbie

So recently when searching on the ipad I no longer received multiple options under the playlists section.   Now I know that I did before, that was what I mainly was using the app for, I would ...

user-removed

Not applicable

791 Views

2 replies

1 likes

  • 791 Views
  • 2 replies
  • 1 likes

iPad says I'm not premium member

When I login to my iPad it says trial is up. I'm a premium member. I have my playlist and premium options on my desktop and iPhone,, but my iPad wont let me use my account..

Casual Listener

When I login to my iPad it says trial is up. I'm a premium member. I have my playlist and premium options on my desktop and iPhone,, but my iPad wont let me use my account..

Peter__

Community Legend

1446 Views

5 replies

0 likes

  • 1446 Views
  • 5 replies
  • 0 likes

Premium Account but not working on iPhone

Hi,I signed up for spotify premium a few days ago and so I'm still in the free 30 day trial. It was all working fine on the iPhone spotify app until this morning. Every time I try to play a song it says I need to be a premium user, I've checked my ac...

Newbie

Hi, I signed up for spotify premium a few days ago and so I'm still in the free 30 day trial. It was all working fine on the iPhone spotify app until this morning. Every time I try to play a song it...

Peter__

Community Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Song pauses after a minute play!

I have been having a difficult time playing my playlist on my iPhone 4S for a day now but I have the premium service. The songs always stops playing after about a minute of play. I have reinstalled spotify but it is doing the same thing.

Casual Listener

I have been having a difficult time playing my playlist on my iPhone 4S for a day now but I have the premium service. The songs always stops playing after about a minute of play. I have reinstalled s...

Philma

Casual Listener

731 Views

2 replies

0 likes

  • 731 Views
  • 2 replies
  • 0 likes

Solved!! iPhone won't recognize Premium subscription

I have deleted and reinstalled app several times. I have deleted Facebook app. I have cleared all history in my Safari. I have turned off phone several times. I have verified that payment went through. I still can't access my playlists and my account...

Casual Listener

I have deleted and reinstalled app several times. I have deleted Facebook app. I have cleared all history in my Safari. I have turned off phone several times. I have verified that payment went throug...

Powslayer562

Casual Listener

1332 Views

6 replies

1 likes

  • 1332 Views
  • 6 replies
  • 1 likes

Unable to send to others

I am unable to send tracks to my friends. I'm using iPhone 5 with version 0.6.4.2. The intended receiver simply sees nothing in their inbox. I was able to receive a track from one of the same people, however. Any ideas or help? Thanks!

Newbie

I am unable to send tracks to my friends. I'm using iPhone 5 with version 0.6.4.2. The intended receiver simply sees nothing in their inbox.   I was able to receive a track from one of the s...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

Downloading music vs. Offline Music - and how do you even use Spotify Premium?

Hello - I am looking for information on creating offline lists for Premium use, or what the Premium package even includes. Yes, it's a nice website with lots of giant pictures. But it is severly lacking in straight forward information. I have to scou...

Regular

Hello - I am looking for information on creating offline lists for Premium use, or what the Premium package even includes.   Yes, it's a nice website with lots of giant pictures. But it is sev...

pbubblegum

Regular

802 Views

2 replies

0 likes

  • 802 Views
  • 2 replies
  • 0 likes

Local files don't sync if Spotify version unavailable

Ok so here is the problem: 1. Have a track in a playlist that is either no longer available on Spotify or in your region.2. Add that track as a local file and see that the PC spotify client plays the file instead of telling you the track is unavailab...

Roadie

Ok so here is the problem:   1. Have a track in a playlist that is either no longer available on Spotify or in your region. 2. Add that track as a local file and see that the PC spotify ...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Crutchfield is saying their receivers don't support Spotify over Bluetooth. Tell me it isn't so.

Crutchfield just told me that Spotify doesn't work over Bluetooth with the receivers they carry. I have a feeling they are wrong or aren't telling the whole story (i.e. can't guarantee it will work and don't want to deal with returns). I have an iPho...

Casual Listener

Crutchfield just told me that Spotify doesn't work over Bluetooth with the receivers they carry.  I have a feeling they are wrong or aren't telling the whole story (i.e. can't guarantee it will ...

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

App doesnt open after simcard change

DescriptionApp doesnt open after sim card change (and providor) and resett restore from itunes. It's just a flash of the window open and shut imedeatly. no login either A more detailed description, using numbered steps1. changed sim card2. made backu...

Casual Listener

Description App doesnt open after sim card change (and providor) and resett restore from itunes. It's just a flash of the window open and shut imedeatly. no login either   A more detailed des...

Trickyheadmix

Casual Listener

1058 Views

2 replies

0 likes

  • 1058 Views
  • 2 replies
  • 0 likes

Music crashes after 8th track on every playlist when played on my iphone5

Hi. Am a spotify premium user and am playing my music through my iphone and usb connector into my car stereo. Every album, playlist etc the music does not allow me to play any tracks after the 8th track. When this happens I have to disconnect usb fro...

Casual Listener

Hi.  Am a spotify premium user and am playing my music through my iphone and usb connector into my car stereo.  Every album, playlist etc the music does not allow me to play any tracks afte...

Peter__

Community Legend

437 Views

2 replies

0 likes

  • 437 Views
  • 2 replies
  • 0 likes

Solved!! Trouble syncing offline playlists

Alltough I have Spotify premium, my playlists will not sync to my iphone so they are available offline. I have tried to reinstall the app and logged off and on, but this has not worked.I appreciate any tips!!

Casual Listener

Alltough I have Spotify premium, my playlists will not sync to my iphone so they are available offline. I have tried to reinstall the app and logged off and on, but this has not worked. I apprecia...

Peter__

Community Legend

1163 Views

6 replies

0 likes

  • 1163 Views
  • 6 replies
  • 0 likes

Re: Hello from Spotify - Introduce Yourself

Hello everybody, I'm new to spotify and been set up a month now but i am in need of help. I just cannot seem to get my ipod seen on the devices page so i can sync all my new playlists. I have followed the online help but still not working. Its the fi...

Casual Listener

Hello everybody, I'm new to spotify and been set up a month now but i am in need of help. I just cannot seem to get my ipod seen on the devices page so i can sync all my new playlists. I have follo...

Joe

Community Legend

322 Views

1 replies

0 likes

  • 322 Views
  • 1 replies
  • 0 likes

Iphone 5 Latest Ios version not offlining tracks

. On a PC on same network around 20 songs were offlined in about 10 mins. However on my iphone keeping it open for 30 mins didnt even download one song. Thats also tried by keeping the quality as High and not extreme. Also uninstalled and re-installe...

Visitor

. On a PC on same network around 20 songs were offlined in about 10 mins. However on my iphone keeping it open for 30 mins didnt even download one song. Thats also tried by keeping the quality as Hig...

Joe

Community Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes