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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

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iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

279401 Views

58 replies

14 likes

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Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

-Karma-

Roadie

178836 Views

510 replies

110 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

118950 Views

19 replies

38 likes

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Solved!! Iphone playlists

Hello, I have started to follow several playlists on spotify. I can see them all on desktop, but when cant seem to show these lists on my iphone. Any help?

Regular

Hello,     I have started to follow several playlists on spotify. I can see them all on desktop, but when cant seem to show these lists on my iphone.    Any help?&nbs...

Peter__

Community Legend

1732 Views

9 replies

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Solved!! My songs have stopped syncing what do I do?

Simply they just won't sync at all, half of them have and the rest won't. Iv trying rebooting the app and going offline and them going back online and nothing works need help! I DON'T WANT TO BE PAYING FOR AN APP THAT HALF WORKS....

Regular

Simply they just won't sync at all, half of them have and the rest won't. Iv trying rebooting the app and going offline and them going back online and nothing works need help! I DON'T WANT TO BE PAYI...

Peter__

Community Legend

1448 Views

8 replies

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Local Files not Syncing

Local tracks aren't syncing to my device at all. Tracks will sync if they're available on Spotify's database, but if they're local files on my computer, they don't sync. The device doesn't show up at all in Devices on the desktop version of Spotify. ...

Regular

Local tracks aren't syncing to my device at all. Tracks will sync if they're available on Spotify's database, but if they're local files on my computer, they don't sync.  The device doesn't sho...

Adam

Roadie

1051 Views

2 replies

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Unable to sync playlists to iPhone 5

For the past few days, I have been having problems with random tracks not synching to my iPhone 5. I have the Premium subscription, which until recently, has worked fine. What happens is that the Spotify app literally gets hung up or stuck on a track...

Music Fan

For the past few days, I have been having problems with random tracks not synching to my iPhone 5. I have the Premium subscription, which until recently, has worked fine.   What happens is tha...

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iPad trying to sleep? Loud click every 2/3 minutes ... Airplay ing to Bose

Playing from iPad 3 to Bose speaker through Bluetooth ...l loud click / jump in sound ... As if something is trying to go into sleep mode. Any suggestions gratefully received ....Thanks

Casual Listener

Playing from iPad 3 to Bose speaker through Bluetooth ...l loud click / jump in sound ... As if something is trying to go into sleep mode. Any suggestions gratefully received .... Thanks

Atharvey

Casual Listener

639 Views

2 replies

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Spotify stops playing after 1minute

Hi! The last week I have had trouble with my spotify on the iphone. It plays for aprox 1,5min and then stops. Any idea what the problem could be? I have tried to turn off/on the iphone and reinstall the spotify app.

Newbie

Hi! The last week I have had trouble with my spotify on the iphone. It plays for aprox 1,5min and then stops. Any idea what the problem could be? I have tried to turn off/on the iphone and reinstal...

473 Views

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Whats new missing

Hi, "whats new" is missing on my i-phone account, it works on my laptop. I have re-installed Spotify twice and it doesn't help.

Casual Listener

Hi,   "whats new" is missing on my i-phone account, it works on my laptop. I have re-installed Spotify twice and it doesn't help.

Peter__

Community Legend

1732 Views

7 replies

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Sorry. This radio station cannot be started. Please try with something else.

Seems to only give me the error message on one station. I see this topic has been posted here and purportedly "solved." That was a lie. Any advice? Have already deleted and re-downloaded.

Newbie

Seems to only give me the error message on one station. I see this topic has been posted here and purportedly "solved." That was a lie. Any advice? Have already deleted and re-downloaded. 

Peter__

Community Legend

462 Views

1 replies

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Car control switch radio channels

Spotify + iPhone + 2013 Honda Civic = The car's forward control button allows me to skip a track on the current radio station, but the back button has no function. One enhancement that could be really nice would be to allow me to create a super stati...

Newbie

Spotify + iPhone + 2013 Honda Civic = 🙂 🙂 The car's forward control button allows me to skip a track on the current radio station, but the back button has no function. One enhancement that coul...

Peter__

Community Legend

500 Views

1 replies

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Auto resume going back several tracks

Hi, I use Spotify on my iPhone (4S, iOS 6.1) and often have problems with the auto resume. Example: listen to track A, B, C before exiting Spotify halfway during track D. When I re-open the app it does not resume playing at track D, but jumps back to...

Newbie

  Hi,   I use Spotify on my iPhone (4S, iOS 6.1) and often have problems with the auto resume.   Example:  listen to track A, B, C before exiting Spotify halfway during ...

ColinR

Casual Listener

585 Views

1 replies

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Playlist wont sync

Hi. I'm having an incredibly annoying issue while trying to sync a playlist containing offline tracks. I'm using windows and my iPhone 4 (latest app). Basically it wont let me manually sync a playlist, everytime I tick the playlist I want to sync it ...

Newbie

Hi.   I'm having an incredibly annoying issue while trying to sync a playlist containing offline tracks. I'm using windows and my iPhone 4 (latest app).  Basically it wont let me manual...

Suiname

Casual Listener

3474 Views

8 replies

3 likes

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no puedo escuchar algunas canciones en mi iPhone (sí en mi mac)

Hola! Desde hace un par de semanas no puedo escuchar bastantes canciones que antes sí oía en mi iPhone. En la app del ordenador, sin problema, pero en el iphone se queda mudo muchas veces. Ya he probado desinstalando la app y volviéndola a instalar y...

Newbie

Hola!   Desde hace un par de semanas no puedo escuchar bastantes canciones que antes sí oía en mi iPhone. En la app del ordenador, sin problema, pero en el iphone se queda mudo muchas vece...

502 Views

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Can I use the Denon audio iPhone app with Spotify?

Hi, I'm a new forum member. I have just put the Denon audio app on my iPhone - a simple and very effective equaliser to adjust the sound on my itunes playlists. But it would be brilliant if I could also use it with streaming Spotify. Would be most gr...

Newbie

Hi, I'm a new forum member. I have just put the Denon audio app on my iPhone - a simple and very effective equaliser to adjust the sound on my itunes playlists. But it would be brilliant  if I c...

Peter__

Community Legend

2284 Views

2 replies

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playlist folder not always marked (green arrow) for offline use on iOS?

Hi,Why is it that playlist folders are only marked with green arrow (for offline use) if ALL content has been selected for offline use?Let me explain my question:I have playlist folders, named after Artists. The content of these folders are obviously...

Music Fan

Hi, Why is it that playlist folders are only marked with green arrow (for offline use) if ALL content has been selected for offline use? Let me explain my question: I have playlist folders, named ...

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Change of e-mail

I have a wrong e-mail adress on Spotyfi. Please delete This e-mail does not exist. My real e-mail adress is: . I can'r use my Spotify because og that

Visitor

I have a wrong e-mail adress on Spotyfi. Please delete <deleted> This e-mail does not exist.   My real e-mail adress is:  <deleted>. I can'r use my Spotify because og t...

Joe

Community Legend

432 Views

1 replies

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I've found a bug: syncing desktop playlists to iOS app.

I've found a bug, but I can't find anywhere apart from here to post it. 1. Open the Desktop app, and create a new playlist. 2. Drag and drop 500 songs to the playlist (you'll need an existing playlist already created). On the iPhone app, the playlist...

Newbie

I've found a bug, but I can't find anywhere apart from here to post it. 1. Open the Desktop app, and create a new playlist. 2. Drag and drop 500 songs to the playlist (you'll need an existing pla...

Joe

Community Legend

506 Views

1 replies

0 likes

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Discover Tab?

I run two Spotify subscriptions - one for me and one for my wife. We both have the iOS app on iPhones but I've just noticed she has a 'Discover' tab and page on her app and I don't on mine. What gives? Is this being beta tested on just a few randomly...

Music Fan

I run two Spotify subscriptions - one for me and one for my wife. We both have the iOS app on iPhones but I've just noticed she has a 'Discover' tab and page on her app and I don't on mine. What give...

Bradleythebuyer

Music Fan

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5 replies

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Mobile app (iOS) Spotify 2.0 - New layout design [SUPPORT to make it happen]

On mobile, we all expect user experience is "as easy as ONE click". I put in some effort to rethink about how i dream about a better spotify app.The core concept modifications are:SWIPE to change from Online to Offline mode, vice versaLive activity i...

Regular

On mobile, we all expect user experience is "as easy as ONE click".   I put in some effort to rethink about how i dream about a better spotify app. The core concept modifications are: SWIPE...

mattz

Regular

2012 Views

2 replies

0 likes

mobile app
new design
New ideas
offline mode
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Solved!! Iphone 5 offline playlists wont sync

Hello, I have spotify premium and I currently use it on my ipad and my iphone 5. I am having a problem with the offline mode for playlists. I have one playlist that has around 50 songs, when I try to download the playlist for offline listening, it wi...

Casual Listener

Hello,  I have spotify premium and I currently use it on my ipad and my iphone 5. I am having a problem with the offline mode for playlists. I have one playlist that has around 50 songs, when ...

kartboy55

Casual Listener

3568 Views

2 replies

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