Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30746 Views

40 replies

9 likes

  • 30746 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95474 Views

115 replies

12 likes

Other
  • 95474 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
  • 1037 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293894 Views

60 replies

15 likes

  • 293894 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123810 Views

19 replies

38 likes

  • 123810 Views
  • 19 replies
  • 38 likes

top lists removed?

I can't seem to access the top lists on the iphone app any more, it seems to have been replaced with "discover" which is quite irritating as I usually just listen to current, popular music Any way i can get the top lists back on iphone?

Newbie

I can't seem to access the top lists on the iphone app any more, it seems to have been replaced with "discover" which is quite irritating as I usually just listen to current, popular music   ...

Peter__

Community Legend

1095 Views

1 replies

0 likes

  • 1095 Views
  • 1 replies
  • 0 likes

Solved!! Pre-facebook version of spotify

Hi, I'm paying for Spotify Premium, and after a long time, I finally got Spotify working on my iPhone 3G (iOS 3.1.3). Only problem is: the version I'm using (the last one that supported this iOS) dates from the pre-Facebook times. There's no option t...

Casual Listener

Hi,   I'm paying for Spotify Premium, and after a long time, I finally got Spotify working on my iPhone 3G (iOS 3.1.3). Only problem is: the version I'm using (the last one that supported this...

hilmcc

Newbie

2105 Views

6 replies

0 likes

  • 2105 Views
  • 6 replies
  • 0 likes

Synching to iphone help

Hey - i am having probs because i want to use some new albums offline but everytime i re-open spotify on my iphone the tracks are no longer available offline - do i need a reset?

Casual Listener

Hey - i am having probs because i want to use some new albums offline but everytime i re-open spotify on my iphone the tracks are no longer available offline - do i need a reset?

Joe

Community Legend

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Don't see a 48 hour trail

I have just downloaded app and linked with Facebook and no 48 hour trail apeared I'm am intested in trying this out to see if I want to switch from pandora

Newbie

I have just downloaded app and linked with Facebook and no 48 hour trail apeared I'm am intested in trying this out to see if I want to switch from pandora

Taylor

Community Legend

750 Views

1 replies

0 likes

  • 750 Views
  • 1 replies
  • 0 likes

Wtf radio

My radio skips out a lot why my buddies does it too and no it's not the internet

Newbie

My radio skips out a lot why my buddies does it too and no it's not the internet

600 Views

0 replies

0 likes

  • 600 Views
  • 0 replies
  • 0 likes

music search showing in Mac but not on iPhone

Ok so my problem was that, for example, I searched "Bring me the horizon" on my iPhone 4S and nothing came up, but when I looked for it on my Mac, every song showed up.. Why? (I am from Mexico, therefore my account is from here; i don't know if it ha...

Regular

Ok so my problem was that, for example, I searched "Bring me the horizon" on my iPhone 4S and nothing came up, but when I looked for it on my Mac, every song showed up.. Why? (I am from Mexico, there...

diegocanales

Regular

1292 Views

4 replies

0 likes

  • 1292 Views
  • 4 replies
  • 0 likes

Solved!! Playlist on iPhone and iPad not syncing

When I create a playlist on my mac, the playlist shows up on my iPhone and on my iPad, but they have 0 tracks in the playlist. I have deleted the apps, reinstalled them, but still have the same issue. The strange thing is the older playlists have the...

Casual Listener

When I create a playlist on my mac, the playlist shows up on my iPhone and on my iPad, but they have 0 tracks in the playlist. I have deleted the apps, reinstalled them, but still have the same issue...

antone2863

Roadie

4984 Views

3 replies

0 likes

  • 4984 Views
  • 3 replies
  • 0 likes

I'm having difficulty adding any device to my Spotify

I got the premium subscription but I can't seem to add any device to add music to those devices. The device that I'm trying to add music to is my ipod nano- latest generation. Please help

Newbie

I got the premium subscription but I can't seem to add any device to add music to those devices. The device that I'm trying to add music to is my ipod nano- latest generation. Please help

Taylor

Community Legend

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

Solved!! Playlists just show up as "Loading..."

ive had spotify premium for several months now and Ive had offline playlists synched to my 4th gen iPod touch. Recently when i added some new playlists, when i open up my spotify app on my iPod, the new playlists are titled: Loading... Please Help!!!

Casual Listener

ive had spotify premium for several months now and Ive had offline playlists synched to my 4th gen iPod touch.  Recently when i added some new playlists, when i open up my spotify app on my iPod...

aholsteinseiber

Casual Listener

780 Views

2 replies

0 likes

  • 780 Views
  • 2 replies
  • 0 likes

Solved!! synching ipod

Help! I am trying to get my spotify playlists synched to my ipod and it says 'only local files were synched'. I have an account (that I pay for) what am I doing wrong here?

Casual Listener

Help! I am trying to get my spotify playlists synched to my ipod and it says 'only local files were synched'. I have an account (that I pay for) what am I doing wrong here?

Peter__

Community Legend

2067 Views

9 replies

0 likes

  • 2067 Views
  • 9 replies
  • 0 likes

***HELP*** Ipad&iphone doesn't recognise unlimited account.

Ipad&iphone doesn't recognise unlimited account and tells me I only have 48 hours remaining. Why am I paying??

Casual Listener

Ipad&iphone doesn't recognise unlimited account and tells me I only have 48 hours remaining. Why am I paying??

Liam

Community Legend

840 Views

7 replies

0 likes

  • 840 Views
  • 7 replies
  • 0 likes

Album not appearing under artist's album list (eg: Hot Chip - One Life Stand)

I've only notice one example of it so far, and it could be far more prevalent, but I have found an album that exists in the system, but does not feature on the artist's album list. I'll try and explain this issue further using the example: Open the i...

Music Fan

I've only notice one example of it so far, and it could be far more prevalent, but I have found an album that exists in the system, but does not feature on the artist's album list.   I'll tr...

Peter__

Community Legend

1257 Views

3 replies

2 likes

  • 1257 Views
  • 3 replies
  • 2 likes

Cant sync Offline Playlists

I cant "download" offline list to my phone, it downloads 1 or 2 and then its "freezes" or the sync symbol spins but nothing happens. Anyone know any fix for this??Specs: Iphone 5 Ios 6.1.4

Regular

I cant "download" offline list to my phone, it downloads 1 or 2 and then its "freezes" or the sync symbol spins but nothing happens. Anyone know any fix for this?? Specs: Iphone 5 Ios 6.1.4  

dshogun

Newbie

739 Views

3 replies

0 likes

  • 739 Views
  • 3 replies
  • 0 likes

Rapid Battery Drain in Offline Mode

Hello, I have an iPod Touch 5, and I frequently use the Spotify App in offline mode. Sometimes, when I leave the app open overnight (but not playing any music), the battery wil have drained from more than half-charged to almost dead. My iPod is alway...

Roadie

Hello,   I have an iPod Touch 5, and I frequently use the Spotify App in offline mode. Sometimes, when I leave the app open overnight (but not playing any music), the battery wil have drained ...

Peter__

Community Legend

1358 Views

1 replies

0 likes

  • 1358 Views
  • 1 replies
  • 0 likes

Local files won't sync to my iPhone 5 with a PC

I have local files synced to my phone. If I click the music app, they're there. Spotify keeps saying that if I own the song (which I do) I can sync it from my computer. I don't know what to do, and Spotify help isn't helping. Thanks

Regular

I have local files synced to my phone. If I click the music app, they're there. Spotify keeps saying that if I own the song (which I do) I can sync it from my computer. I don't know what to do, and S...

Peter__

Community Legend

1269 Views

3 replies

0 likes

  • 1269 Views
  • 3 replies
  • 0 likes

Itunes app and Spotify

Hi, Do I am allowed to sync my app with itunes if my ipod is already sync with spotify? I read that I can sync picture and podcast but nothing about apps (games and everything like that). Thank's a lot Bye

Casual Listener

Hi, Do I am allowed to sync my app with itunes if my ipod is already sync with spotify? I read that I can sync picture and podcast but nothing about apps (games and everything like that).   ...

Taylor

Community Legend

797 Views

3 replies

0 likes

  • 797 Views
  • 3 replies
  • 0 likes

Discovery tab: what happened to the Top 100?

I got the new Discovery tab today. So far I am not a fan for the same reason a lot of people aren't: I miss seeing weekly additions, I don't like the inability to delete a Discovery suggestion, etc. But my biggest is that I miss being able to quickly...

Newbie

I got the new Discovery tab today. So far I am not a fan for the same reason a lot of people aren't: I miss seeing weekly additions, I don't like  the inability to delete a Discovery suggestion,...

Jiveswell

Newbie

955 Views

2 replies

0 likes

  • 955 Views
  • 2 replies
  • 0 likes

Problems with syncing music to iphone

Hi, I am having trouble with syncing my hole playlist to my iphone. I got a premium account and want to listen to my spotify music in the car as offline files. I got a playlist with 629 songs, sadly enough I can only download 553 songs to my Iphone, ...

Casual Listener

Hi,   I am having trouble with syncing my hole playlist to my iphone. I got a premium account and want to listen to my spotify music in the car as offline files.   I got a playlis...

Dirkjuhh91

Casual Listener

951 Views

2 replies

0 likes

  • 951 Views
  • 2 replies
  • 0 likes

why spotify syncing so low on my iphone?

I have iphone 5 with spotify , and I'm syncing the playlists to work on offline mode and it take so long..that's becuase i'm syncing on extreme quality?I'm syncing over wifi

Gig Goer

I have iphone 5 with spotify , and I'm syncing the playlists to work on offline mode and it take so long.. that's becuase i'm syncing on extreme quality? I'm syncing over wifi

sabag123

Gig Goer

1443 Views

13 replies

0 likes

  • 1443 Views
  • 13 replies
  • 0 likes

HELP PLEASE

I've had spotify for almost three month now as a premium user and it still says I have to be a premium user to listen to albums and sends me to radio! Please help or I will cancel subscription

Regular

I've had spotify for almost three month now as a premium user and it still says I have to be a premium user to listen to albums and sends me to radio! Please help or I will cancel subscription

Peter__

Community Legend

593 Views

4 replies

0 likes

  • 593 Views
  • 4 replies
  • 0 likes