Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

239306 Views

56 replies

13 likes

  • 239306 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

159203 Views

507 replies

108 likes

  • 159203 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108392 Views

19 replies

38 likes

  • 108392 Views
  • 19 replies
  • 38 likes

iPad problems syncing

On my ipad, I try to sync music for offline (I have spotify premium) but it doesn't let me.. I just got premium yesterday and I was having problems with my account showing up as premium then. However, I restarted my ipad and re downloaded spotify whi...

Newbie

On my ipad, I try to sync music for offline (I have spotify premium) but it doesn't let me.. I just got premium yesterday and I was having problems with my account showing up as premium then. However...

MichaelJerzak

Composer

488 Views

2 replies

0 likes

  • 488 Views
  • 2 replies
  • 0 likes

Paying for spotify from iPhone 4

Fantastic... Worth buying --- but how ??? It tells me that my 48hrs have ended and I require the premium. No in app purchase available and only premium add-ons in the App Store ... Only option is - stream for free on the PC... Spotify --- you've lost...

Newbie

Fantastic... Worth buying --- but how ??? It tells me that my 48hrs have ended and I require the premium. No in app purchase available and only premium add-ons in the App Store ... Only option is - s...

Peter__

Community Legend

2400 Views

3 replies

0 likes

Premium payment
  • 2400 Views
  • 3 replies
  • 0 likes

Local files won't go on to music app for ipod touch

the local files wont go on to the music app for my ipod touch. can i only listen to the local files through the spotify app?

Newbie

the local files wont go on to the music app for my ipod touch. can i only listen to the local files through the spotify app?

Peter__

Community Legend

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

Solved!! Premium Account

I have signed up for a premium account on my computer. I have had spotify free on my iphone for a while now. I cannot get my iphone to play spotify premium. everytime i try to play a song it says i must be a spotify premium member. Could this be that...

Casual Listener

I have signed up for a premium account on my computer. I have had spotify free on my iphone for a while now. I cannot get my iphone to play spotify premium. everytime i try to play a song it says i m...

mstome

Casual Listener

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Offline playlists use 3G after syncing over WiFi

Hi, here's what I did (1) and what my problem is (2): 1) I have made a playlist (103 songs) available offline on my iPhone 5. For this, I made sure the app was open the whole time and the display didn't go to sleep. All songs show the green circle in...

Casual Listener

Hi,   here's what I did (1) and what my problem is (2):   1) I have made a playlist (103 songs) available offline on my iPhone 5. For this, I made sure the app was open the whole time a...

MichaelJerzak

Composer

736 Views

1 replies

0 likes

  • 736 Views
  • 1 replies
  • 0 likes

Bug on the spotify app on Iphone

When you start to play a longer mix/song eg, 1 hour then if for eg 30 minutes have past and you recive a call, once you the music restarts it starts to play from the begining of the song.very irritating when you are out running for egjust wanted to r...

Regular

When you start to play a longer mix/song eg, 1 hour then if for eg 30 minutes have past and you recive a call, once you the music restarts it starts to play from the begining of the song. very irr...

Peter__

Community Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Radio stations vanished after upgrade to iOS 6.1.3

I recently updated my ipad to iOS 6.1.3 and since then when I open spotify and go to radio there are no stations to choose....I reinstalled spotify but that made no difference. Does anyone know how I can get the radio back?

Newbie

I recently updated my ipad to iOS 6.1.3 and since then when I open spotify and go to radio there are no stations to choose.... I reinstalled spotify but that made no difference. Does anyone know how...

Leticia1978

Casual Listener

395 Views

2 replies

0 likes

  • 395 Views
  • 2 replies
  • 0 likes

Solved!! Release Notes - Spotify for iOS 0.6.1

What's new in this version: New: Look, there are images and artist biographies in the artist view. Fixed: No more pesky crashes when you skip in radio. Fictitious: This app is reverse-engineered using alien technology. Update 2013-03-22: It looks lik...

Spotify Legend

What's new in this version: New: Look, there are images and artist biographies in the artist view. Fixed: No more pesky crashes when you skip in radio. Fictitious: This app is reverse-enginee...

Goodman

Spotify Legend

12895 Views

77 replies

3 likes

  • 12895 Views
  • 77 replies
  • 3 likes

Solved!! Songs stop during play several times

DescriptionSongs stop a few times during play, I have to rewind a few seconds for the song to start playing again, although it stops after a while again, the play button becomes a pause button even if the song is paused. A more detailed description, ...

Newbie

Description Songs stop a few times during play, I have to rewind a few seconds for the song to start playing again, although it stops after a while again, the play button becomes a pause button ev...

Taylor

Community Legend

1031 Views

1 replies

0 likes

  • 1031 Views
  • 1 replies
  • 0 likes

Fel användarnamn

Hur loggar man in på Iphone  med Isén ( obs tecknet )

Newbie

Hur loggar man in på Iphone  med Isén ( obs tecknet )

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
  • 0 likes

So... how much longer until we can sort playlists on iPhone?

Spotify on iPhone is half of the reason I currently pay for premium, but it's completely impractical for me considering the only sort option is oldest track first by default. I always sort by newest first on PC, and that's how I listen to my music. I...

Newbie

Spotify on iPhone is half of the reason I currently pay for premium, but it's completely impractical for me considering the only sort option is oldest track first by default. I always sort by newest ...

markdmc

Music Fan

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Lost all my playlist!!

All my playlists and songs are gone. I have logged in via spotify U/N and facebook...even de-linked facebook per another suggested post. Any help here? Both my desktop and iphone are this way and my account profile shows I am a premium subscriber.

Newbie

All my playlists and songs are gone.  I have logged in via spotify U/N and facebook...even de-linked facebook per another suggested post.  Any help here?  Both my desktop and iphone ar...

Peter__

Community Legend

823 Views

5 replies

0 likes

  • 823 Views
  • 5 replies
  • 0 likes

Solved!! equalizer iOS

Hi, I know it is already possible to get equalizer for Spotify iOS but anyone know when they are going to add it to settings because I just can't get up equalizer for my new iPhone 5 but I was able to open it on my old iPhone 4. Thanks

Newbie

Hi, I know it is already possible to get equalizer for Spotify iOS but anyone know when they are going to add it to settings because I just can't get up equalizer for my new iPhone 5 but I ...

Toneman

Gig Goer

18834 Views

17 replies

1 likes

  • 18834 Views
  • 17 replies
  • 1 likes

help please

i got spotify premium and have the receipt that was sent to my email but when im trying to listen to a song on my iphone or ipad it says you need premium. i need help

Newbie

i got spotify premium and have the receipt that was sent to my email but when im trying to listen to a song on my iphone or ipad it says you need premium. i need help

Peter__

Community Legend

228 Views

1 replies

0 likes

  • 228 Views
  • 1 replies
  • 0 likes

Sync while having screen locked. :-)

Hi. Just wonder, is it possible to keep syncing music offline when the screen on the iOS-device is locked as long it is connected to power? I think i read about this on the Spotify-help page after i started using Spotify on my iOS-device.

Regular

Hi.   Just wonder, is it possible to keep syncing music offline when the screen on the iOS-device is locked as long it is connected to power? I think i read about this on the Spotify-help page...

Freffa22

Regular

4269 Views

2 replies

0 likes

  • 4269 Views
  • 2 replies
  • 0 likes

Says I am not a premium user when I am

I payed the 9.99 a month and then it stopped letting me listen to my own playlists. Said I had to be a premuim user which I am. I don't want to listen to the radio I want to listen to my song I downloaded ! HELPPPPP PLEASEEEE

Newbie

I payed the 9.99 a month and then it stopped letting me listen to my own playlists. Said I had to be a premuim user which I am. I don't want to listen to the radio I want to listen to my song I downl...

Peter__

Community Legend

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Problems syncing and pausing

I'm a paid user and decided to spend money on it purely so I could access Spotify on my iPhone. I know the issues I've been having have been talked about in separate threads but there are numerous problems and I think there should be an easier way of...

Newbie

I'm a paid user and decided to spend money on it purely so I could access Spotify on my iPhone. I know the issues I've been having have been talked about in separate threads but there are numerous pr...

bcjonesy77

Newbie

875 Views

3 replies

1 likes

  • 875 Views
  • 3 replies
  • 1 likes

Spotify Premium y descargas en IPOD

Buenos dias. Estoy interesado en subscribirme en Spotify Premium, pero tengo una duda. Te permite descargar toda la música de forma ilimitada y poder almcenarla en un dispositivo Ipod? Y esa música, ¿ya es de tu propiedad para siempre? Gracias

Casual Listener

Buenos dias.   Estoy interesado en subscribirme en Spotify Premium, pero tengo una duda. Te permite descargar toda la música de forma ilimitada y poder almcenarla en un dispositivo Ipod? Y esa...

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
  • 0 likes

spotify premium playlists disappear and fail to show as cached on iphone4

Hi, I have been having issues with the offline mobile sync - when I access for the commute each day, my most recently added and offline-synced tracks take a couple of mins to reappear, and when they do, they are no longer cached for offline. Curiousl...

Newbie

Hi, I have been having issues with the offline mobile sync - when I access for the commute each day, my most recently added and offline-synced tracks take a couple of mins to reappear, and when they ...

686 Views

0 replies

1 likes

iphone4 syncing offline
  • 686 Views
  • 0 replies
  • 1 likes

ima premium user got the recipt says my card will be charged but

the problem is i cant play nothing but the radio it says premium users only but radios free i contacted spotify support but they brought me here even after saying dude dont bring me to that site again this question aint even on here im n an ipad 4 wi...

Newbie

the problem is i cant play nothing but the radio it says premium users only but radios free i contacted spotify support but they brought me here even after saying dude dont bring me to that site agai...

Peter__

Community Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes