Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
So I have a premium unlimited account, and my iphone 4s keeps telling me that I can only listen to tracks on premium and refers me to the radio. I have uninstalled and reinstalled the app about 6 times. I've logged off and on. I've restarted my phone. I have done everything I can reasonably imagine would fix this problem. Can someone help? Premium won't be worth it to me if I can't use it on my phone, as that's where I plan on using spotify the most.
Solved! Go to Solution.
Hey! Welcome to the community 🙂
Just to clarify, do you have a premium or an unlimited account? (Check your subscription status)
You need premium to use Spotify on your mobile device, unlimited is only for the desktop
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Hey! Welcome to the community 🙂
Just to clarify, do you have a premium or an unlimited account? (Check your subscription status)
You need premium to use Spotify on your mobile device, unlimited is only for the desktop
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
wow, that was silly of me. just upgraded to premium. been frustrated for an hour over this for nothing. thanks for your help!
@yvan369 wrote:
wow, that was silly of me. just upgraded to premium. been frustrated for an hour over this for nothing. thanks for your help!
Don't worry, it happens more often than you would think!
Liam
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…