Starred songs not on my iPhone App

[SAGA41]

I have over 500 starred songs on my computer application of Spotify, but on my iPhone app, it's only showing that I have 3!  Any ideas on how to fix this?

[Liam]

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@SAGA41 wrote:

I have over 500 starred songs on my computer application of Spotify, but on my iPhone app, it's only showing that I have 3!  Any ideas on how to fix this?

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Hi there 🙂

Have you tried reinstalling the iPhone application, and logging out then into the desktop client a few times?

Liam

[SAGA41]

I just finished doing that, and still.....3 tracks on my starred list on my iPhone, and 555 on my desktop app.

[Liam]

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@SAGA41 wrote:

I just finished doing that, and still.....3 tracks on my starred list on my iPhone, and 555 on my desktop app.

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Ok, this is one of the biggest long shots in the world 🙂

Make a new playlist (we'll delete it at the end), and copy the tracks from the starred playlist to the new one, no more than 100 or so at a time. Once this is done, delete ALL the tracks in the starred playlist.

Now, copy the tracks from the new playlist back to the starred playlist no more than 100 at a time again.

Log out and in on all devices.

Has it worked?

Liam

[SAGA41]

Still no.  This is extremely frustrating.

[Peter__]

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@SAGA41 wrote:

Still no.  This is extremely frustrating.

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Hey 🙂 

If you create a new playlist on the desktop and add 1 track to it, does that playlist appear on your mobile device? 

Peter

[SAGA41]

Yes.  In fact when I tried Liam's suggestion of moving my starred list to a temporary playlist, that (temporary) playlist showed up in full on my mobile device.  However, when I put them back in my ACTUAL starred playlist, they didn't show up.

[Peter__]

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@SAGA41 wrote:

Yes.  In fact when I tried Liam's suggestion of moving my starred list to a temporary playlist, that (temporary) playlist showed up in full on my mobile device.  However, when I put them back in my ACTUAL starred playlist, they didn't show up.

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I think this is being caused by a playlist sync bug in desktop client v0.9.0.133 which I am guessing you are running (Help/Spotify > About)?

If so, the latest version which is currently rolling out v0.9.1.43 will fix the issue, so if you haven't got it yet it will make it out to you soon (you don't need to do anything)! Until then using another playlist like the one you have made for Liam is probably the best option. 

Peter

[SAGA41]

Yes, 0.9.0.133.gd18ed589 is the version of Spotify I am using.  Looking forward to the update.  Hopefully that will solve my issue.