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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43956 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109463 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1670 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302025 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127988 Views

19 replies

38 likes

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Problems syncing itunes

How come my itunes songs are synced on my spotify for my laptop but not my ipod or iphone? Please help!

Newbie

How come my itunes songs are synced on my spotify for my laptop but not my ipod or iphone? Please help!

Peter__

Community Legend

385 Views

1 replies

0 likes

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Iphone wont sync

Why cant I sync music over wifi, It appears to be syncing on offline mode in my computer but when I open the folder on my Iphone theres no content.Hope you can help meThanks

Regular

Why cant I sync music over wifi, It appears to be syncing on offline mode in my computer but when I open the folder on my Iphone theres no content. Hope you can help me Thanks

adriansigala

Regular

1188 Views

9 replies

0 likes

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Premium member for 2 weeks, now no UL skips?

Iphone- UL skips stopped working the other day, my offline still works so its not premium issue. Also, if I skip the 3-5 it allows, after that song ends, it leaves that station and goes back to menu and makes me sect new station. Also getting a MSG o...

Casual Listener

Iphone- UL skips stopped working the other day, my offline still works so its not premium issue. Also, if I skip the 3-5 it allows, after that song ends, it leaves that station and goes back to menu ...

366 Views

0 replies

0 likes

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App won't recognize premium status

i just subscribed to premium spotify and my computer recognizes it, but on the app i have on my iphone it still wont recognize the fact that i have subscribed to premium, i have logged out and back in multiple times, no change, and its not a duplicat...

Newbie

i just subscribed to premium spotify and my computer recognizes it, but on the app i have on my iphone it still wont recognize the fact that i have subscribed to premium, i have logged out and back i...

desertgoat

Casual Listener

1195 Views

2 replies

0 likes

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spotify crash when trying to search song in playlist

when i'm trying to search song in playlist and play the song , the app crashed.i tried to reinstall , but no luck. it only happen when i'm trying to search song , when i'm trying to play song without searching it works fineupdate didn't help

Gig Goer

when i'm trying to search song in playlist and play the song , the app crashed. i tried to reinstall , but no luck.  it only happen when i'm trying to search song , when i'm trying to play son...

sabag123

Gig Goer

1055 Views

6 replies

0 likes

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Spotify for iOS4 limits search results to 25 albums

Try something that returns lots of results on the PC, say, "Bach". The iPhone app (for an iPhone 4 on iOS 4) limits search results to 25 albums. Why?

Newbie

Try something that returns lots of results on the PC, say, "Bach".  The iPhone app (for an iPhone 4 on iOS 4)  limits search results to 25 albums.  Why?    

339 Views

0 replies

0 likes

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Radio Inactivity Time Out?

Hi Team I often listen on my old iPhone, but the device has no other activity and the music stops. This can be awkward. Is this a glitch or is there an inactivity time out for radio? If it's an intentional time out, how long do I have? And if I upgra...

Newbie

Hi Team   I often listen on my old iPhone, but the device has no other activity and the music stops. This can be awkward.   Is this a glitch or is there an inactivity time out for r...

bowermarty

Newbie

2822 Views

3 replies

1 likes

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Spotify im Auto

Moin, Früher ging Spotify bei mir im Auto , nun seit dem neustem Update zeigt das Radio nur noch "reading" an - und es kommt nichts mehr verbunden wird das ganze per USB-Kabel - iPhone 4S woran liegt das , werde noch irre viele grüße Florian

Newbie

Moin,   Früher ging Spotify bei mir im Auto , nun seit dem neustem Update zeigt das Radio nur noch "reading" an - und es kommt nichts mehr   verbunden wird das ganze per USB-Kabel - iPh...

643 Views

0 replies

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Taylor Swifts song "22"

So I've tried searching for this song on Spotify and can't find it.I downloaded the new twitter #music app and this uses Spotify to play the songs. I can listen to "22" on this app even though it uses Spotify.So my question is how come I can listen t...

Regular

So I've tried searching for this song on Spotify and can't find it. I downloaded the new twitter #music app and this uses Spotify to play the songs. I can listen to "22" on this app even though it...

Peter__

Community Legend

653 Views

5 replies

0 likes

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My account doesn't recognize my premium status

I have had spotify premium for several months. Since I got my new iPhone and installed spotify (a month ago), it does not recognize my account as a premium user and will only allow me to listen to the radio, not stream on demand or listen to my playl...

Casual Listener

I have had spotify premium for several months. Since I got my new iPhone and installed spotify (a month ago), it does not recognize my account as a premium user and will only allow me to listen to th...

Taylor

Community Legend

552 Views

3 replies

0 likes

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Spotify Mobile IOS 6 Wont Sync properly

I have both the mobile app and the Desktop App logged in. Both are hooked up to the same wifi. My iPhone 5 device shows up in the desktop app, and it says it is syncing 1 of ### songs. But it is stuck and isnt actually syncing anything. Its been doin...

Newbie

I have both the mobile app and the Desktop App logged in. Both are hooked up to the same wifi. My iPhone 5 device shows up in the desktop app, and it says it is syncing 1 of ### songs. But it is stuc...

MarseaJB

Newbie

679 Views

1 replies

0 likes

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Need to Sync Phone's Local Files to Desktop

Hi, I've got a playlist with just local files that aren't available on Spotify. This playlist was synced to my iPhone, but I foolishly and accidentally deleted the files on my desktop. I've got the files on my phone in Spotify, but not on my desktop ...

Newbie

Hi,   I've got a playlist with just local files that aren't available on Spotify. This playlist was synced to my iPhone, but I foolishly and accidentally deleted the files on my desktop. I've ...

Peter__

Community Legend

350 Views

1 replies

0 likes

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Ipad mini

Hi, I have a prem account and everything works fine with downloading tracks for playing offline on iphone and laptop, however when downloading on ipad mini it downloads about 140 tracks and then freezes syncing. I've deleted and reinstalled spotify c...

Newbie

Hi, I have a prem account and everything works fine with downloading tracks for playing offline on iphone and laptop, however when downloading on ipad mini it downloads about 140 tracks and then free...

695 Views

0 replies

0 likes

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Solved!! My Spotify Premium is not activating

Hello. I have purchased spotify premium and it still hasnt activated on my iphone 4s app... please help i log in using fb account and when paying i think i also choose the fb acct.

Casual Listener

Hello. I have purchased spotify premium and it still hasnt activated on my iphone 4s app... please help   i log in using fb account and when paying i think i also choose the fb acct.

lainfaye

Casual Listener

503 Views

1 replies

0 likes

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Iphone not showing in devices section on my computer

my ipnoe5 has never done this i have had my phone sync'd since i got it to my laptop. for some reason is not popping up under the devices column on my laptop. my internet is on the same network

Casual Listener

my ipnoe5 has never done this i have had my phone sync'd since i got it to my laptop. for some reason is not popping up under the devices column on my laptop. my internet is on the same network 

Peter__

Community Legend

558 Views

3 replies

0 likes

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Problems syncing and pausing

I'm a paid user and decided to spend money on it purely so I could access Spotify on my iPhone. I know the issues I've been having have been talked about in separate threads but there are numerous problems and I think there should be an easier way of...

Newbie

I'm a paid user and decided to spend money on it purely so I could access Spotify on my iPhone. I know the issues I've been having have been talked about in separate threads but there are numerous pr...

bcjonesy77

Newbie

1115 Views

3 replies

1 likes

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Solved!! Iphone does not recognize premium account!!

Hi Spotify, I upgraded my account a couple of days ago and got onto the free 30 day trial, but my Iphone App does not recognize that! Please help, since the whole point of Premium is to use it on the iphone. Thanks a ton for your help Cheers,Neha

Casual Listener

Hi Spotify,   I upgraded my account a couple of days ago and got onto the free 30 day trial, but my Iphone App does not recognize that! Please help, since the whole point of Premium is to use ...

nehashevade

Casual Listener

1283 Views

5 replies

0 likes

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Do you want our crash logs?

I searched for ios crash but didn't find this answered anywhere. Do you want crash logs sent to you if we can get them? The iOS app occasionally crashes on me, usually it seems when I tap shuffle to play a playlist. It's definitely not consistent and...

Community Legend

I searched for ios crash but didn't find this answered anywhere.  Do you want crash logs sent to you if we can get them?  The iOS app occasionally crashes on me, usually it seems when I tap...

476 Views

0 replies

0 likes

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Spotify Premium Service Not Working.

Hi! I've recently purchased Spotify on my mobile device(iPhone), I come to realize that it still believes I am a free user. I'm quite disappointed with this, because I would like to choose the songs I can listen to. This problem needs to be resolved ...

Regular

Hi! I've recently purchased Spotify on my mobile device(iPhone), I come to realize that it still believes I am a free user. I'm quite disappointed with this, because I would like to choose the songs ...

Peter__

Community Legend

1632 Views

9 replies

0 likes

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Solved!! Spotify Premium Trial

I read that you could try Spotify Premium for free, which I tried. And on the 21/03 it didn't work at all, beause it has gone 30 days. But the weirdest thing is that it doesn't work to buy Premium at all. So, today I went on my Outlook (hotmail) and ...

Regular

I read that you could try Spotify Premium for free, which I tried. And on the 21/03 it didn't work at all, beause it has gone 30 days. But the weirdest thing is that it doesn't work to buy Premium at...

Peter__

Community Legend

1535 Views

1 replies

0 likes

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