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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35784 Views

40 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101066 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1245 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298050 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125387 Views

19 replies

38 likes

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Iphone not showing in devices section on my computer

my ipnoe5 has never done this i have had my phone sync'd since i got it to my laptop. for some reason is not popping up under the devices column on my laptop. my internet is on the same network

Casual Listener

my ipnoe5 has never done this i have had my phone sync'd since i got it to my laptop. for some reason is not popping up under the devices column on my laptop. my internet is on the same network 

Peter__

Community Legend

543 Views

3 replies

0 likes

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Problems syncing and pausing

I'm a paid user and decided to spend money on it purely so I could access Spotify on my iPhone. I know the issues I've been having have been talked about in separate threads but there are numerous problems and I think there should be an easier way of...

Newbie

I'm a paid user and decided to spend money on it purely so I could access Spotify on my iPhone. I know the issues I've been having have been talked about in separate threads but there are numerous pr...

bcjonesy77

Newbie

1088 Views

3 replies

1 likes

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Solved!! Iphone does not recognize premium account!!

Hi Spotify, I upgraded my account a couple of days ago and got onto the free 30 day trial, but my Iphone App does not recognize that! Please help, since the whole point of Premium is to use it on the iphone. Thanks a ton for your help Cheers,Neha

Casual Listener

Hi Spotify,   I upgraded my account a couple of days ago and got onto the free 30 day trial, but my Iphone App does not recognize that! Please help, since the whole point of Premium is to use ...

nehashevade

Casual Listener

1214 Views

5 replies

0 likes

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Do you want our crash logs?

I searched for ios crash but didn't find this answered anywhere. Do you want crash logs sent to you if we can get them? The iOS app occasionally crashes on me, usually it seems when I tap shuffle to play a playlist. It's definitely not consistent and...

Community Legend

I searched for ios crash but didn't find this answered anywhere.  Do you want crash logs sent to you if we can get them?  The iOS app occasionally crashes on me, usually it seems when I tap...

459 Views

0 replies

0 likes

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Spotify Premium Service Not Working.

Hi! I've recently purchased Spotify on my mobile device(iPhone), I come to realize that it still believes I am a free user. I'm quite disappointed with this, because I would like to choose the songs I can listen to. This problem needs to be resolved ...

Regular

Hi! I've recently purchased Spotify on my mobile device(iPhone), I come to realize that it still believes I am a free user. I'm quite disappointed with this, because I would like to choose the songs ...

Peter__

Community Legend

1527 Views

9 replies

0 likes

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Solved!! Spotify Premium Trial

I read that you could try Spotify Premium for free, which I tried. And on the 21/03 it didn't work at all, beause it has gone 30 days. But the weirdest thing is that it doesn't work to buy Premium at all. So, today I went on my Outlook (hotmail) and ...

Regular

I read that you could try Spotify Premium for free, which I tried. And on the 21/03 it didn't work at all, beause it has gone 30 days. But the weirdest thing is that it doesn't work to buy Premium at...

Peter__

Community Legend

1511 Views

1 replies

0 likes

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Not even my "Local Files" can sync

I've lurked around the forums and found out my iPod Nano 8Gb cant be synced with my playlists, which is okay.But now, as im trying to sync my "Local Files", it only gives me the "Only local files synced" error. and i have about 1000 songs in my Local...

Newbie

I've lurked around the forums and found out my iPod Nano 8Gb cant be synced with my playlists, which is okay. But now, as im trying to sync my "Local Files", it only gives me the "Only local files...

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0 replies

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Playlists Not syncing

I changed a playlist on my iPad this morning, but when I opened spotify on my iPhone the playlist didn't update. Didn't matter if I tried in my Wifi network or 3G. I've rebooted my phone and spotify and it still doesn't work. It also can't be a memor...

Newbie

I changed a playlist on my iPad this morning, but when I opened spotify on my iPhone the playlist didn't update. Didn't matter if I tried in my Wifi network or 3G. I've rebooted my phone and spotify ...

359 Views

0 replies

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Premium upgrade

signed up for a premium account yet my iphone continues to say so many hours left in my free trial, will the premium account kick in,so to say, once that trial ends. I have uninstalled and reinstalled the app and no change. Thanks in advance for any ...

Casual Listener

signed up for a premium account yet my iphone continues to say so many hours left in my free trial, will the premium account kick in,so to say, once that trial ends. I have uninstalled and reinstalle...

MikeyB

Community Legend

1110 Views

6 replies

0 likes

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Trouble With Spotify Premium Iphone4

I have an premium account, but when I log-in wiht facebook on my iphone 4, It says I do not have an premium account. Please help, Thanx

Newbie

I have an premium account, but when I log-in wiht facebook on my iphone 4, It says I do not have an premium account.   Please help,   Thanx

joaoarruda

Casual Listener

476 Views

2 replies

0 likes

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Spotify off-line mode on an iPhone that I dont have.....

Hello I currently use spotify on my laptop, with a free account. I'm interested in the off-line facility offered with spotify premium, but I dont have a mobile device as such at the moment.I have a Creative Zen mp3 player, but I presume that when spo...

Casual Listener

Hello   I currently use spotify on my laptop, with a free account. I'm interested in the off-line facility offered with spotify premium, but I dont have a mobile device as such at the moment. ...

525 Views

0 replies

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Can't queue songs

On Android, I can hold down on a song which bring up options to queue this song next, therefore I can create an "on the go" playlist from other playlists quickly. On iPhone there doesn't seem to be an option to do this queueing... am I missing someth...

Casual Listener

On Android, I can hold down on a song which bring up options to queue this song next, therefore I can create an "on the go" playlist from other playlists quickly. On iPhone there doesn't seem to be a...

471 Views

0 replies

0 likes

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Spotify mobile not upgrading

I just purchased a premium account but cannot get it to work on spotify mobile. Help!

Newbie

I just purchased a premium account but cannot get it to work on spotify mobile. Help!

Taylor

Community Legend

507 Views

1 replies

0 likes

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Spotify pauses on every song i listen to !!

Hey. My spotify pauses every time i try to listen to a song on my iphone. i have paid for premium and all that is sorted out, but i cant understand why my spotify pauses the whole time?? listen to spotify on the computer is working fine , but on the ...

Newbie

Hey.   My spotify pauses every time i try to listen to a song on my iphone. i have paid for premium and all that is sorted out, but i cant understand why my spotify pauses the whole time?? lis...

508 Views

0 replies

0 likes

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Spotify people not receiving my music

Every time I send a message and a song to someone they don't receive it. I think it's been happening for a few months.Using an iPhone 4S with the latest spotify update.Very annoying. Anyone got any ideas?Thanks

Casual Listener

Every time I send a message and a song to someone they don't receive it. I think it's been happening for a few months. Using an iPhone 4S with the latest spotify update. Very annoying. Anyone g...

389 Views

0 replies

0 likes

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Show Cover Art on Playlists list?

I like Spotify, and I like alot of albums, and I like to listen to them separately, so for now I have 1 playlist for each album. Anyway, I would like to see some cover art for them on the playlists list, you can see how boring it is:http://i.imgur.co...

Visitor

I like Spotify, and I like alot of albums, and I like to listen to them separately, so for now I have 1 playlist for each album.   Anyway, I would like to see some cover art for them on the pl...

ThaJeweler

Regular

4431 Views

3 replies

0 likes

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Solved!! Spotify always stops playing music after one song

hi,I'm having a problem since I began using spotify on ios which is a pity. Whenever I start playing a song, spotify just plays it but after one song it shows the cover of the next song but doesn't play it. But it seem to believe it's playing it beca...

Visitor

hi, I'm having a problem since I began using spotify on ios which is a pity. Whenever I start playing a song, spotify just plays it but after one song it shows the cover of the next song but doe...

andrehooijer

Newbie

7671 Views

6 replies

2 likes

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ShareMyPlaylists iOS App problems - suggestions?

I really like some of the lists available through ShareMyPlaylists, but the iOS app is painful to use. Does anyone know how to solve the following issues? 1. App stops playing music when the screen goes to sleep (Spotify and iTunes don't do this). 2....

Casual Listener

I really like some of the lists available through ShareMyPlaylists, but the iOS app is painful to use.  Does anyone know how to solve the following issues?   1. App stops playing music wh...

391 Views

0 replies

0 likes

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Spotify crashes when I try to delete one specific song in my Inbox.

For some reason when people send me songs to my inbox, I can delete them fine, all except for ONE specific song that when I try to delete, it crashes my whole spotify. It's stuck there. Any ideas? haha

Regular

For some reason when people send me songs to my inbox, I can delete them fine, all except for ONE specific song that when I try to delete, it crashes my whole spotify. It's stuck there. Any ideas? ha...

Taylor

Community Legend

746 Views

2 replies

0 likes

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alphabetical order for iphone

i have seen a few comments about this problem, and there seems to be alot of people that actually want to be able to sort out there playlists alphabetically on there phone as it would be a great help in for what you are looking for instead of searchi...

Newbie

i have seen a few comments about this problem, and there seems to be alot of people that actually want to be able to sort out there playlists alphabetically on there phone as it would be a great...

icharlie17

Newbie

910 Views

2 replies

5 likes

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  • 2 replies
  • 5 likes