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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243121 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126688 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3045 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308118 Views

62 replies

16 likes

  • 308118 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132267 Views

19 replies

38 likes

  • 132267 Views
  • 19 replies
  • 38 likes

Premium not recognized on my iPhone

I have purchased the premium service, the website says I have it etc, but it will not allow me to stream on my phone saying I need premium to do so. Help!

Casual Listener

I have purchased the premium service, the website says I have it etc, but it will not allow me to stream on my phone saying I need premium to do so. Help!

user-removed

Not applicable

773 Views

4 replies

0 likes

iphone
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  • 4 replies
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Spotify premium not activating

I purchased premium today, even got a receipt. But when I attempt to play a track it asks me to upgrade to premium. I've already reinstalled spotify on my phone. Halp!

Newbie

I purchased premium today, even got a receipt. But when I attempt to play a track it asks me to upgrade to premium. I've already reinstalled spotify on my phone. Halp!

Peter__

Community Legend

847 Views

4 replies

0 likes

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  • 4 replies
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Iphone says I dont have Spotify Premium

I just renewed my subscription for Spotify Premium but my Iphone is still saying "Only Premium users can stream on demand". I have shut down and restarted my Iphone and deleted and re-installed the app. Still no luck. PLEASE HELP!

Newbie

I just renewed my subscription for Spotify Premium but my Iphone is still saying "Only Premium users can stream on demand". I have shut down and restarted my Iphone and deleted and re-installed the a...

Peter__

Community Legend

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Solved!! [Mobile] Cant Change The Order of Songs In Playlist

so i go and add some new songs to a playlist (IOS app) and then i go to place them in an order i would like in my playlist but the edit tool is only giving me the option to delete songs. WHAT'S WRONG???

Casual Listener

so i go and add some new songs to a playlist (IOS app) and then i go to place them in an order i would like in my playlist but the edit tool is only giving me the option to delete songs.  WHAT...

weex

Casual Listener

2338 Views

3 replies

2 likes

  • 2338 Views
  • 3 replies
  • 2 likes

Strange playlist appearance

Hi, I've spent last 2h creating new playlists on macbook. when i've opend spotify on iPhone afterwards, the new playlists appeared double or even threetimes. I've deleted the "dublicates". It seems like I deleted all the playlits. Can you help me rec...

Newbie

Hi, I've spent last 2h creating new playlists on macbook. when i've opend spotify on iPhone afterwards, the new playlists appeared double or even threetimes. I've deleted the "dublicates". It seems l...

Liam

Community Legend

538 Views

1 replies

0 likes

playlist recovery
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Spotify premium upgrade won't work on iPhone 5S

I decided to upgrade to Spotify premium and it won't upgrade on my phone. I have done a clean re-install and everything. Please help!-Patrice

Casual Listener

I decided to upgrade to Spotify premium and it won't upgrade on my phone. I have done a clean re-install and everything. Please help! -Patrice

Pgbonica

Casual Listener

701 Views

3 replies

0 likes

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  • 3 replies
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Premium upgrade problem

Hi, At first I used my 30-day Premium trial on my iPhone and after the trial I purchased the upgrade to Premium. The receipt of the purchase was sent to my email but I'm still unable to use the premium services. I need help with this problem as soon ...

Newbie

Hi,   At first I used my 30-day Premium trial on my iPhone and after the trial I purchased the upgrade to Premium. The receipt of the purchase was sent to my email but I'm still unable to us...

Peter__

Community Legend

649 Views

3 replies

0 likes

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  • 3 replies
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iPod and/or iPhone won't appear in Devices

Using a mac with Spotify 0.9.0.128.g3134f863 It won't sync iPod or iPhone 4s via USB nor the iPhone over Wifi. Won't even sync local files with iPod. Oddly the iPod pops up for a split second and then disappears. The iPhone does not appear at all. I ...

Casual Listener

Using a mac with Spotify 0.9.0.128.g3134f863   It won't sync iPod or iPhone 4s via USB nor the iPhone over Wifi.   Won't even sync local files with iPod.   Oddly the iPod p...

380 Views

0 replies

0 likes

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Spotify premium not working on phone

Hey,So I just purchased spotify premium, and it will not register on my phone.As in i cannot stream songs on my iphone 4.Help me please!

Newbie

Hey, So I just purchased spotify premium, and it will not register on my phone. As in i cannot stream songs on my iphone 4. Help me please!

MikeyB

Community Legend

1977 Views

4 replies

0 likes

  • 1977 Views
  • 4 replies
  • 0 likes

Premium Activating Problem

Hello everyone, yesterday I purchased for a Premium account in order to have all the songs in my iphone and be able to listen it everywhere. However, in my iphone I am not getting all the songs of my playlists. Everytime I try to synchronize all the ...

Casual Listener

Hello everyone,   yesterday I purchased for a Premium account in order to have all the songs in my iphone and be able to listen it everywhere. However, in my iphone I am not getting all the ...

Peter__

Community Legend

635 Views

3 replies

0 likes

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  • 3 replies
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No tracks in clone of starred-playlist on iPhone

On the PC I've made a clone named "Starred 1" of the standard starred-playlist which contains the tracks of the original playlist in randomized order (~ 1400 titles, see http://open.spotify.com/user/1116633726/playlist/11A6zVxyFBAciQg2793uE5). Althou...

Regular

On the PC I've made a clone named "Starred 1" of the standard starred-playlist which contains the tracks of the original playlist in randomized order (~ 1400 titles, see http://open.spotify.com/...

TinkaHof

Regular

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Sync offline playlist on iPhone does not work.

Hi,Read all the threads regarding this problem and no efforts seem to change anything. The syncing stops at "Syncing 1 of xx" and nothing happens.I have no other songs synced, this is the first time.Appreciate any help...Kalle

Newbie

Hi, Read all the threads regarding this problem and no efforts seem to change anything. The syncing stops at "Syncing 1 of xx" and nothing happens. I have no other songs synced, this is the f...

334 Views

0 replies

0 likes

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songs skipping

I am wondering why today some of my songs that are set to stream are skipping on my iphone? The ones that are offline work fine.

Gig Goer

I am wondering why today some of my songs that are set to stream are skipping on my iphone? The ones that are offline work fine.

Taylor

Community Legend

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

I have premium iphone says trial???

Ok so I have had Spotify premium for a good 6 months now. I got an iphone but its only 8GB so I figured its no problem and upgraded spotify unlimited to premium so I dont have to store music on my phone I have it all with me anyway. Last couple days ...

Casual Listener

Ok so I have had Spotify premium for a good 6 months now. I got an iphone but its only 8GB so I figured its no problem and upgraded spotify unlimited to premium so I dont have to store music on my ph...

Peter__

Community Legend

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Updating playlists not synced between PC and iPad

Okay, so I created a playlist earlier today to use on my iPad, but I had to copy all of the music onto it so I decided to add the tracks via PC.However, when I added the tracks to the playlist on my PC, the playlist for some reason is not updated whe...

Gig Goer

Okay, so I created a playlist earlier today to use on my iPad, but I had to copy all of the music onto it so I decided to add the tracks via PC. However, when I added the tracks to the playlist on...

JonNgog

Gig Goer

1130 Views

2 replies

0 likes

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  • 2 replies
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music not showing up?

Hi folks - thinking there's an easy fix to this and I'm just to green to figure it out. I have added songs that I own (uploaded to iTunes) to playlists. I can play them on my desktop, but they won't show up offline on my iPhone, though the rest of my...

Casual Listener

Hi folks - thinking there's an easy fix to this and I'm just to green to figure it out.   I have added songs that I own (uploaded to iTunes) to playlists. I can play them on my desktop, but ...

newskag

Casual Listener

2213 Views

6 replies

0 likes

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  • 6 replies
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Car stereo (Kia Ceed 2013) loads iPod app on next/prev and kills spotify via USB - works with A2DP

Hey, is there any way to successfully use spotify with a car stereo via USB? It plays fine as long as I don't touch the controls on the steering wheel, but next/previous song kills spotify and starts up the iPod app. It works great with bluetooth, bu...

Casual Listener

Hey,   is there any way to successfully use spotify with a car stereo via USB? It plays fine as long as I don't touch the controls on the steering wheel, but next/previous song kills spotify a...

cjwink

Newbie

2439 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Searching stinks all of a sudden...

Hey guys -- After the last update, I notcied the search function has really suffered. I'm not a great speller, so band names like Calexico often get spelled Colexico or maybe Regina Spektor when it should be Ragina Spektor. These used to return the r...

Casual Listener

Hey guys --   After the last update, I notcied the search function has really suffered. I'm not a great speller, so band names like Calexico often get spelled Colexico or maybe Regina Spekto...

cwintz

Casual Listener

876 Views

2 replies

0 likes

iOS
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Update
  • 876 Views
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Solved!! Files won't sync on iOS

I have an iPhone 4S and have not previously had any problems with the app but in the last week I have started to have serious problems with syncing playlists for offline play. The playlists sync up to a point but then it gets stuck on a particular tr...

Casual Listener

I have an iPhone 4S and have not previously had any problems with the app but in the last week I have started to have serious problems with syncing playlists for offline play. The playlists sync up t...

roblugg

Casual Listener

1114 Views

4 replies

0 likes

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  • 4 replies
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Online data consuption using offline playlists

I want to be online playing offline playlists without downloading music using 3G data. Question: If i listen to offline playlists (music stored in my iphone) while spotify is in online mode, is there any 3G consuption? or the music stored locally is ...

Newbie

I want to be online playing offline playlists without downloading music using 3G data.   Question: If i listen to offline playlists (music stored in my iphone) while spotify is in online m...

Peter__

Community Legend

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes