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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

230297 Views

53 replies

13 likes

  • 230297 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

153997 Views

507 replies

108 likes

  • 153997 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

107306 Views

19 replies

38 likes

  • 107306 Views
  • 19 replies
  • 38 likes

Solved!! I PAY FOR PREMIUM and its telling me im not a subscriber on my iphone

I pay for premium and my iphone app is telling me I am not a premium subscriber. I specifically payed for premium so I can use it on my phone. If this is not corrected today then im canceling and expect a refund. I am 100% I am using the same account...

Newbie

I pay for premium and my iphone app is telling me I am not a premium subscriber. I specifically payed for premium so I can use it on my phone. If this is not corrected today then im canceling and exp...

Joe

Community Legend

738 Views

4 replies

0 likes

  • 738 Views
  • 4 replies
  • 0 likes

Solved!! Device won't show up in Devices

I've been using Spotify since the Fall of 2012 and have loved it. I used to use the app on my iPhone 4 and everything worked great.... until I recently upgraded to an iPhone 5. My iPhone 5 isn't showing up in the Devices section on my Desktop app and...

Visitor

I've been using Spotify since the Fall of 2012 and have loved it. I used to use the app on my iPhone 4 and everything worked great.... until I recently upgraded to an iPhone 5. My iPhone 5 isn't show...

pejot

Newbie

122454 Views

12 replies

0 likes

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  • 12 replies
  • 0 likes

Problem syncing local files to playlist

I have 2 songs that I'm trying to play on my iPhone and have them in an offline playlist as well, but they won't play at all. They show up in the playlist but are greyed out and refuse to play at all. They will not sync to my phone but they work fine...

Visitor

I have 2 songs that I'm trying to play on my iPhone and have them in an offline playlist as well, but they won't play at all. They show up in the playlist but are greyed out and refuse to play at all...

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

Spotify Quality issues

Hi all, I have the preimum service. In the last two weeks I have been experiencing major quality issues using Spotify on my iPhone 4S. I just installed spotify on my Dell computer at home and I tried it out using Splashtop on my ipad remotely. The qu...

Casual Listener

Hi all, I have the preimum service. In the last two weeks I have been experiencing major quality issues using Spotify on my iPhone 4S. I just installed spotify on my Dell computer at home and I t...

Sam

Spotify

649 Views

2 replies

1 likes

  • 649 Views
  • 2 replies
  • 1 likes

Recieved songs in inbox stay unread after listening to the songs.

Description I never really seen it before because nobody has ever sent me songs before. But my girlfriend has sent me multiple songs and no matter how many times I listen to them, they stay unread in the inbox. A more detailed description, using numb...

Visitor

Description I never really seen it before because nobody has ever sent me songs before. But my girlfriend has sent me multiple songs and no matter how many times I listen to them, they stay unread ...

user-removed

Not applicable

1442 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

iPhone 4s - Synced Local Files will NOT play in Offline Mode

iPhone 4S running iOS 6.1 Spotify Premium version 0.5.9.10 Mix of both spotify files & local files within my playlists Playlists are set on the iPhone as "Available Offline" - YES All tracks with the playlist have the little green arrow showing it ha...

Casual Listener

iPhone 4S running iOS 6.1 Spotify Premium version 0.5.9.10 Mix of both spotify files & local files within my playlists Playlists are set on the iPhone as "Available Offline" - YES All tra...

Peter__

Community Legend

729 Views

3 replies

0 likes

  • 729 Views
  • 3 replies
  • 0 likes

I'll cancel premium

I also am experecing extreme battery drain while using Spotify on an iPhone 5 (fresh iOS 6.1 install) of about 10-18% per hour of use. Spotify is the only running app with all background services off. Oddly, useage and stanby times are identical unde...

Casual Listener

I also am experecing extreme battery drain while using Spotify on an iPhone 5 (fresh iOS 6.1 install) of about 10-18% per hour of use. Spotify is the only running app with all background services off...

Taylor

Community Legend

1263 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Solved!! Spotify Premium not activating on iPhone 5

I upgraded my Spotify account about 15 minutes ago, and my phone is still telling me that I am not a Premium user. How long does it take to activate? Thanks!

Casual Listener

I upgraded my Spotify account about 15 minutes ago, and my phone is still telling me that I am not a Premium user.  How long does it take to activate? Thanks!

Gaz8371

Casual Listener

2034 Views

6 replies

0 likes

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  • 6 replies
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Solved!! Minor annoyance: airplane mode

I like to put my ipod touch in airplane mode most of the time to increase battery life. It's quicker than turning off bluetooth and wi-fi separately. Then when I am using Spotify for iOS in offline mode, every single time I activate my iPod from slee...

Music Fan

I like to put my ipod touch in airplane mode most of the time to increase battery life. It's quicker than turning off bluetooth and wi-fi separately.   Then when I am using Spotify for iOS i...

BitRift

Music Fan

1365 Views

1 replies

1 likes

  • 1365 Views
  • 1 replies
  • 1 likes

Am NOT receiving password for my mobile device

I have signed up for Spotify Premium, and have inserted my credit card information and then it gives me my Device username and I click to receive an email with the device username and password for my mobile device (iPhone) and I receive nothing. I ha...

Visitor

I have signed up for Spotify Premium, and have inserted my credit card information and then it gives me my Device username and I click to receive an email with the device username and password for my...

Peter__

Community Legend

299 Views

1 replies

0 likes

  • 299 Views
  • 1 replies
  • 0 likes

Playlists different on laptop to phone!

Hello, I have Spotify Premium, and made a playlist on my laptop with around 40 songs in it. However, that same playlist comes up on both my iPad and iPhone has having only 2 songs on it. I have logged in and out and closed both apps and it is still t...

Casual Listener

Hello, I have Spotify Premium, and made a playlist on my laptop with around 40 songs in it. However, that same playlist comes up on both my iPad and iPhone has having only 2 songs on it. I have log...

Peter__

Community Legend

1054 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Tracks never sync on ip4s

I've messaged spotify twice over ther past fortnight and posted on here publicly asking them to help me and they won't even answer me so I'm gonna ask for help from any other users who might know what's going on.I've got an iPhone 4S running the late...

Music Fan

I've messaged spotify twice over ther past fortnight and posted on here publicly asking them to help me and they won't even answer me so I'm gonna ask for help from any other users who might know wha...

Peter__

Community Legend

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

Song title not changing

On both my iPad and iPhone 5, I have a frequent issue where I'm listening to an artist's album, and when the songs change, the title remains the same. This also happens when I'm listening to a playlist of varied songs and two songs that follow each o...

Newbie

On both my iPad and iPhone 5, I have a frequent issue where I'm listening to an artist's album, and when the songs change, the title remains the same.  This also happens when I'm listening to a ...

474 Views

0 replies

0 likes

  • 474 Views
  • 0 replies
  • 0 likes

Cant find iPod backup.

Alright so I don't know if anyone else had this problem but I hooked up my iPod to spotify and pressed backup, erase and sync and chose a folder for it. After the sync though, I went looking for those files in that folder and it says there is nothing...

Newbie

Alright so I don't know if anyone else had this problem but I hooked up my iPod to spotify and pressed backup, erase and sync and chose a folder for it. After the sync though, I went looking for thos...

Joe

Community Legend

1812 Views

4 replies

2 likes

  • 1812 Views
  • 4 replies
  • 2 likes

Spotify Premium not working on iPhone after upgrade

I recently upgraded to spotfy premium after a trial run. Its working on my laptop but is not working on my Iphone...It will only play Spotify Radio. How do I change this ...please help!

Newbie

I recently upgraded to spotfy premium after a trial run. Its working on my laptop but is not working on my Iphone...It will only play Spotify Radio. How do I change this ...please help!

keber88s

Casual Listener

11754 Views

7 replies

3 likes

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  • 7 replies
  • 3 likes

Betalat premium men det funkar inte på mobilen

Hej jag har betalat min första räkning 19/1 för spotify premium och först fungerade det i mobilen men nu kan jag inte längre använda spotify i mobilen och på er hemsida står det i mitt account att jag inte har premium. Varför? Jag har ju betalat förs...

Newbie

Hej jag har betalat min första räkning 19/1 för spotify premium och först fungerade det i mobilen men nu kan jag inte längre använda spotify i mobilen och på er hemsida står det i mitt account att ja...

user-removed

Not applicable

1437 Views

1 replies

0 likes

  • 1437 Views
  • 1 replies
  • 0 likes

How can`t get my tracks from local files to Ipod touch

I have the spotify premium. I want a track from my local files at spotify to a oflfline playlist on my ipod touch but can`t do it, can somebody help me please? The Ipod dosent occure under devices even thoe I´m on the same wifi with my computer and m...

Newbie

I have the spotify premium. I want a track from my local files at spotify to a oflfline playlist on my ipod touch but can`t do it, can somebody help me please?  The Ipod dosent occure under devi...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

Radio only available online - disconnected multiple times

I'm a recent premium subscriber and I'm a little disappointed that this is my best option for asking for help. You guys need a dedicated customer support email address. I'm often being disconnected from the spotify radio servers and then told I'm "of...

Newbie

I'm a recent premium subscriber and I'm a little disappointed that this is my best option for asking for help.  You guys need a dedicated customer support email address.   I'm often bei...

279 Views

0 replies

0 likes

  • 279 Views
  • 0 replies
  • 0 likes

Spotify not working outside wifi

Hi, For over a week now my spotify has not been syncing and I cannot play my playlists on the go! Please help, what am I doing wrong!!?? thanks, richard

Casual Listener

Hi,   For over a week now my spotify has not been syncing and I cannot play my playlists on the go!    Please help, what am I doing wrong!!??   thanks,   rich...

Liam

Community Legend

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Solved!! iPad unable to play ANY songs - won't play downloaded/offline tracks or stream from radio.

Spotify Premium was working until this morning. When I went to play one of my playlists this morning in offline mode it indicated it was playing, but never left the 0:00 time mark. This is true of all tracks I've tried, and I'm unable to stream from ...

Casual Listener

Spotify Premium was working until this morning. When I went to play one of my playlists this morning in offline mode it indicated it was playing, but never left the 0:00 time mark. This is true of al...

Allyw524

Newbie

6686 Views

5 replies

0 likes

  • 6686 Views
  • 5 replies
  • 0 likes