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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36365 Views

40 replies

10 likes

  • 36365 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101625 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1263 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298498 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125538 Views

19 replies

38 likes

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Synced local files corrupt

Whenever I try to sync my 120 gb classic, the songs end up corrupt on the iPod, but they aren't corrupt in Spotify.I tried to use spotify to sync the iPod because iTunes put it in a "recovery loop" or something.Is there something I'm doing incorrectl...

Casual Listener

Whenever I try to sync my 120 gb classic, the songs end up corrupt on the iPod, but they aren't corrupt in Spotify. I tried to use spotify to sync the iPod because iTunes put it in a "recovery loop"...

olithorri

Casual Listener

1265 Views

4 replies

0 likes

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iPad help

Good morning, i am having trouble with Spotify on my Ipad. It will start a song then a minute or two in, it stops playing! if you go to another song it won`t even play. it has never done this before. Very frustrating! would appreciate any help solvin...

Casual Listener

Good morning, i am having trouble with Spotify on my Ipad. It will start a song then a minute or two in, it stops playing! if you go to another song it won`t even play. it has never done this before....

Peter__

Community Legend

510 Views

1 replies

0 likes

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Premium doesn't work on my Iphone

so a few days ago i got a premium account specifically cause i wanted to use it on my phone..so far it has never recognised that i have a premium account on my phone...it works fine on a pc...starting to want my darn $10.00 back...any help... edit: i...

Newbie

so a few days ago i got a premium account specifically cause i wanted to use it on my phone.. so far it has never recognised that i have a premium account on my phone... it works fine on a pc... s...

Peter__

Community Legend

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Spotify is BROKEN - Offline playlists are using 3G data

Just hada massive row with my network provider who have. Effectively throttled my 3G connection to nothing because of 'Unacceptable Usuage' . I download my data usuage chart and I have about a hundred entries for 20,800.00kb (20 megs) one for last ni...

Regular

Just hada massive row with my network provider who have. Effectively throttled my 3G connection to nothing because of 'Unacceptable Usuage' . I download my data usuage chart and I have about a hundre...

Dara

Newbie

2711 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

Twitter music not working

Guys, Facebook will not let me login to spotify on twitter music. Is there anyway I can have an account thats linked to my e-mail address instead of Facebook. Facebook is basically blocking the login sayings its suspicious. This would be fine , howev...

Newbie

Guys,    Facebook will not let me login to spotify on twitter music. Is there anyway I can have an account thats linked to my e-mail address instead of Facebook.    Facebook i...

Peter__

Community Legend

475 Views

1 replies

0 likes

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  • 1 replies
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playlist

accedentily deleted a playlist top tracks, how to retreve it?

Casual Listener

accedentily deleted a playlist top tracks, how to retreve it?

Peter__

Community Legend

436 Views

2 replies

0 likes

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  • 2 replies
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Spotify Mobile works on wifi but not on 3G

Hi everybody,some days ago I bought a premium account. On my iMac spotify is working very well, but not on my iPhone 4. It works if is on wifi and not on 3g. For example, if I open the app on wifi, i switch on 3g and I come back to the app it will cr...

Casual Listener

Hi everybody, some days ago I bought a premium account. On my iMac spotify is working very well, but not on my iPhone 4. It works if is on wifi and not on 3g. For example, if I open the app on wifi,...

alexeidos

Casual Listener

956 Views

3 replies

0 likes

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When Playlists Go Offline

I am a new user of Spotify premium and I don't have an unlimited data plan with my cellular provider. When I make my playlists available offline, do they still use cellular data if I have service? For example, when I use the subway and go underground...

Newbie

I am a new user of Spotify premium and I don't have an unlimited data plan with my cellular provider. When I make my playlists available offline, do they still use cellular data if I have service? Fo...

Taylor

Community Legend

899 Views

1 replies

0 likes

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Pannasonic Smart Viera TV AP

Other music APS are already available for the Pannasonic Smart Viera TV like Pandora and Rhapsody; when will the Spotify AP for the Pannasonic Smart Viera be available?

Casual Listener

Other music APS are already available for the Pannasonic Smart Viera TV like Pandora and Rhapsody; when will the Spotify AP for the Pannasonic Smart Viera be available?

Peter__

Community Legend

912 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

I have Premium Spotify and only local files are syncing

I am in the military and I'm stationed in Turkey. I purchased Premium Spotify and cannot sync songs other than the local files I already have purchased from iTunes. I'm supposed to be able to sync songs offline and take the songs from Spotify, right?...

Casual Listener

I am in the military and I'm stationed in Turkey.  I purchased Premium Spotify and cannot sync songs other than the local files I already have purchased from iTunes.  I'm supposed to be abl...

mark_a_jones

Casual Listener

537 Views

2 replies

0 likes

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All my songs on Spotify sync to my iphone.

My computer Spotify working great!! Load Spotify app on iphone. Same wifi connection. All songs sync to iphone Spotify app. How am I able to pick and choose? Looked for aqnswers on Spotify, but no direction.

Regular

My computer Spotify working great!!  Load Spotify app on iphone. Same wifi connection.  All songs sync to iphone Spotify app. How am I able to pick and choose?  Looked for aqnswers on ...

Taylor

Community Legend

704 Views

4 replies

0 likes

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Playlists on buzzfeed

I click the link and it opens the song on spotify but not the playlist - how do I get the whole playlist to open in spoity so I can subscribe?

Newbie

I click the link and it opens the song on spotify but not the playlist - how do I get the whole playlist to open in spoity so I can subscribe?

450 Views

0 replies

0 likes

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Unable to Sync ANYTHING

I'm on an iPhone 5, iOS 6.1, with the newest Spotify version. I am unable to sync any music of any kind. The circular progress icon just keeps spinning, and never stops. This is not for local files, but music on Spotify. I uninstalled Spotify, and re...

Regular

I'm on an iPhone 5, iOS 6.1, with the newest Spotify version.   I am unable to sync any music of any kind.  The circular progress icon just keeps spinning, and never stops.  This is ...

andrewtr89

Regular

1581 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

iPhone Not Syncing Offline Playlists

DescriptionI've been a premium user for nearly a year and have been using offline playlists on my iPhone. Within the last few weeks, several times, the app has gotten stuck while trying to sync offline playlists. The app still functions; it does not ...

Visitor

Description I've been a premium user for nearly a year and have been using offline playlists on my iPhone.  Within the last few weeks, several times, the app has gotten stuck while trying to sy...

conor1_h

Newbie

1312 Views

1 replies

0 likes

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  • 1 replies
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Signed up for free trial, but still cannot access some premium features on my iPhone

I'd like to test out the Premium features during my trial so I can see if I actually want to pay for this service. I can set a playlist to play offline, but anytime I try to stream anything, it still says that "Only Premium users can stream on demand...

Newbie

I'd like to test out the Premium features during my trial so I can see if I actually want to pay for this service. I can set a playlist to play offline, but anytime I try to stream anything, it still...

Peter__

Community Legend

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Very Slow Download on iPhone 5 iOS 6.1.3 Spotfiy 0.6.4.2 Spotify Core 0.0.0.999

I am using iPhone 5 iOS 6.1.3 Spotfiy 0.6.4.2 Spotify Core 0.0.0.999 My iPhone is connected to a power source and charging. I am connected to a WIFI with a strong connection. My download quality is set to "extreme". My internet connection is capable ...

Music Fan

  I am using  iPhone 5 iOS 6.1.3 Spotfiy 0.6.4.2 Spotify Core 0.0.0.999   My iPhone is connected to a power source and charging.  I am connected to a WIFI with a strong co...

Webern

Music Fan

2221 Views

3 replies

0 likes

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Premium account

Hi my iPhone has stopped allowing me to stream music even though I am a premium subscriber - was working fine yesterday!Please advise of fix

Newbie

Hi my iPhone has stopped allowing me to stream music even though I am a premium subscriber - was working fine yesterday! Please advise of fix

meahtenoha

Spotify

383 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Not Syncing

Downloaded Spotify Premium a couple of days ago and my playlist will not sync anymore. For an app to cost $9.99 a month it sure has a lot of problems. I have tried restarting my iPhone5 numerous times as well as restarting the Spotify application. It...

Casual Listener

Downloaded Spotify Premium a couple of days ago and my playlist will not sync anymore. For an app to cost $9.99 a month it sure has a lot of problems. I have tried restarting my iPhone5 numerous time...

385 Views

0 replies

0 likes

  • 385 Views
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