Premium upgrade problem

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Premium upgrade problem

JuliaBackman
Newbie

Hi,

 

At first I used my 30-day Premium trial on my iPhone and after the trial I purchased the upgrade to Premium. The receipt of the purchase was sent to my email but I'm still unable to use the premium services.

 

I need help with this problem as soon as possible because my 30-day premium has been charged and unable to use. 

3 Replies

Re: Premium upgrade problem

jspencer1111
Newbie

same here

Re: Premium upgrade problem

aoropeza78
Casual Listener
Same situation. How to solve?

Re: Premium upgrade problem

Peter__
Community Legend

There does appear to be a delay this afternoon in relation to premium upgrades taking a little longer than they should to get going, its discussed on the last few pages of this topic

Should hopefully sort itself out shortly. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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