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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36397 Views

40 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101644 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1265 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298509 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125559 Views

19 replies

38 likes

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Not Syncing

Downloaded Spotify Premium a couple of days ago and my playlist will not sync anymore. For an app to cost $9.99 a month it sure has a lot of problems. I have tried restarting my iPhone5 numerous times as well as restarting the Spotify application. It...

Casual Listener

Downloaded Spotify Premium a couple of days ago and my playlist will not sync anymore. For an app to cost $9.99 a month it sure has a lot of problems. I have tried restarting my iPhone5 numerous time...

385 Views

0 replies

0 likes

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Solved!! iPad and mp3s

I have a jailbroken iPad and I don't own a computer... A friend of mine is in a band and I like a few of his songs and my question isCan I put the mo3s on my device using ifunbox and put them under the spotify app somehow....Or can I install spotify ...

Casual Listener

I have a jailbroken iPad and I don't own a computer... A friend of mine is in a band and I like a few of his songs and my question is Can I put the mo3s on my device using ifunbox and put them und...

Chapster

Casual Listener

1125 Views

2 replies

0 likes

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Solved!! says I am not premium and I am

HiThis morning it says the above and I m still paying, what happening?My user is wildsurfer11

Casual Listener

Hi This morning it says the above and I m still paying, what happening? My user is wildsurfer11

wildsurfer11

Casual Listener

577 Views

2 replies

0 likes

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Solved!! Premium Subscriber can't stream on my iphone.

I just upgraded to spotify premium so I could get on demand but am still unable to do so on my iPhone.

Casual Listener

I just upgraded to spotify premium so I could get on demand but am still unable to do so on my iPhone.  

jrnwbrg

Newbie

890 Views

3 replies

1 likes

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[Ipod Shuffle] Sync does not work!

Hi, I just bought a new ipod shuffle and the syncing is not working for me at all.I paid close attention to this guide: http://support.spotify.com/us/learn-more/faq/#!/article/How-to-sync-iPod-with-Spotify but once I've erased the ipod and checked th...

Casual Listener

Hi,   I just bought a new ipod shuffle and the syncing is not working for me at all. I paid close attention to this guide: http://support.spotify.com/us/learn-more/faq/#!/article/How-to-...

1203 Views

0 replies

1 likes

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Syncing offline files no longer working.

I'm currently running app v. 0.6.1.48 as a premium customer on an iPhone 4 and only over the last few weeks am expereincing issues when syncing offline playlists to this device both on my home Wi-Fi (BT) and my work wifi network (100Mbps Leased and c...

Casual Listener

I'm currently running app v. 0.6.1.48 as a premium customer on an iPhone 4 and only over the last few weeks am expereincing issues when syncing offline playlists to this device both on my home Wi-Fi ...

Webern

Music Fan

1030 Views

4 replies

2 likes

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Using free radio - able to select extreme stream

Hello all, I had a basic question, I have the free radio subscription and I am able to select extreme sound quality and it stays that way. I thought you had to have a premium membership to get that? Are you able to use the 320 extreme now with the fr...

Regular

Hello all,   I had a basic question, I have the free radio subscription and I am able to select extreme sound quality and it stays that way.  I thought you had to have a premium membershi...

Peter__

Community Legend

1306 Views

7 replies

0 likes

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Help

Can you delete stations on Spotify for iPad??

Newbie

Can you delete stations on Spotify for iPad??

Peter__

Community Legend

528 Views

1 replies

0 likes

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Device ID

I'd like to generate a device ID for using spotify on my squeezebox, but i'm not able to do so. There is no o button or link where I can activate this ID in my profile. I'm premium member so I think this should be possible,

Casual Listener

I'd like to generate a device ID for using spotify on my squeezebox, but i'm not able to do so. There is no  o button or link where I can activate this ID in my profile.    I'm premi...

Peter__

Community Legend

5288 Views

3 replies

0 likes

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Solved!! Cannot log in Spotify on Iphone

I have finished my 48 hour trial and Spotify kicked me out. Now Im trying to log in again but it said Couldn't login Error 408. I was logging using facebook. Can anyone tell me what was wrong and how i can get it to be fixed

Casual Listener

I have finished my 48 hour trial and Spotify kicked me out. Now Im trying to log in again but it said Couldn't login Error 408. I was logging using facebook. Can anyone tell me what was wrong and how...

Taylor

Community Legend

888 Views

1 replies

0 likes

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Spotify not syncing tracks on iphone 4

I've loved spotify for years and haven't ever had a problem really untill recently. Basically new tracks won't sync and it's so darn annoying. I've had to delete spotify a few times now only to reinstall it and have a large library on it. The past 3 ...

Casual Listener

I've loved spotify for years and haven't ever had a problem really untill recently. Basically new tracks won't sync and it's so darn annoying. I've had to delete spotify a few times now only to reins...

Joshuautt

Casual Listener

2038 Views

2 replies

0 likes

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Solved!! Free spotify only in desktop?

Help out a blonde neewbie! Is it really so, that in order to play Spotify (stream, listen, what ever) on my iPad Mini, I need the Premium account? No use for the iOs app for a free account?

Newbie

Help out a blonde neewbie! Is it really so, that in order to play Spotify (stream, listen, what ever) on my iPad Mini, I need the Premium account? No use for the iOs app for a free account?

Taylor

Community Legend

2213 Views

5 replies

0 likes

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unable to sync

Hi guys,i have the 30 days testversion of a spotify premium account and created a playlist, but my ipad is not able to sync them, so I cannot listen to the songs when I am offline? what can I do to fix that problem?thanks and greetingsNader

Newbie

Hi guys, i have the 30 days testversion of a spotify premium account and created a playlist, but my ipad is not able to sync them, so I cannot listen to the songs when I am offline? what can I do to...

Taylor

Community Legend

651 Views

1 replies

0 likes

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Other user playlists (e.g. Topsify) on the iOS app

Hi all, Forgive me if I'm being stupid, but have other user's playlists (like the Topsify Top 40 one) gone from the app? There could be somewhere I'm not looking but it's not appearing in search. Thanks a lot, Rich

Music Fan

Hi all,   Forgive me if I'm being stupid, but have other user's playlists (like the Topsify Top 40 one) gone from the app?   There could be somewhere I'm not looking but it's not appear...

dagomi69

Casual Listener

927 Views

3 replies

1 likes

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I'm having a strange issue syncing a playlist

DescriptionI have a playlist named "Shuffle" that displays "487 of 503 tracks synced" and it won't sync further. Note that I cannot find which songs aren't synced. I've scrolled through the list and not a single one seems to not be donwloaded. I have...

Music Fan

Description I have a playlist named "Shuffle" that displays "487 of 503 tracks synced" and it won't sync further. Note that I cannot find which songs aren't synced. I've scrolled through the list an...

CamSchnackel

Music Fan

861 Views

2 replies

0 likes

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Constant crashing with the new update

I literally listened to 10 songs in a row with a crash at the beginning of each song. And it reached a point where it just completely froze, something in my year of listening from my phone haven't experienced. Correct me if I'm wrong, but the entire ...

Roadie

I literally listened to 10 songs in a row with a crash at the beginning of each song. And it reached a point where it just completely froze, something in my year of listening from my phone haven't ex...

xbrett83

Roadie

1029 Views

2 replies

0 likes

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Impossible to use spotify when I'm offline

Ipad mini account premium, when I'm without wifi I can't open spotify keep me request to login that is impossible to do without wifi

Regular

Ipad mini account premium, when I'm without wifi I can't open spotify keep me request to login that is impossible to do without wifi

Airbus320

Regular

518 Views

3 replies

0 likes

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Please help

Why did I pay for premium but I still can't search for songs and its still telling me to upgrade? The money was taken off my card?

Casual Listener

Why did I pay for premium but I still can't search for songs and its still telling me to upgrade? The money was taken off my card?

Taylor

Community Legend

315 Views

1 replies

0 likes

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Solved!! Premium not working

Hi I bought premium spotify for 9.99 month. It has appeared on my credit card statement and taken my money but still says I must be premium. User to stream

Casual Listener

Hi I bought premium spotify for 9.99 month. It has appeared on my credit card statement and taken my money but still says I must be premium. User to stream

Acl0430

Casual Listener

671 Views

3 replies

0 likes

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Spotify radio doesn´t work with 3G (but with WiFi)

Description Spotify radio doesn´t work with 3G (but with WiFi) A more detailed description, using numbered steps 1. Radio doesn´t start without WiFi-connecton. 2. I reinstalled iOS and the Spotify app. 3. It works just fine when I stream with 3G usin...

Regular

Description Spotify radio doesn´t work with 3G (but with WiFi)   A more detailed description, using numbered steps 1. Radio doesn´t start without WiFi-connecton. 2. I reinstalled iOS a...

mupet0000

Roadie

2584 Views

4 replies

0 likes

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