Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
243138 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
126703 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
452546 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
308121 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi Team I often listen on my old iPhone, but the device has no other activity and the music stops. This can be awkward. Is this a glitch or is there an inactivity time out for radio? If it's an intentional time out, how long do I have? And if I upgra...
Hi Team I often listen on my old iPhone, but the device has no other activity and the music stops. This can be awkward. Is this a glitch or is there an inactivity time out for r...
Newbie
2856 Views
3 replies
1 likes
Moin, Früher ging Spotify bei mir im Auto , nun seit dem neustem Update zeigt das Radio nur noch "reading" an - und es kommt nichts mehr verbunden wird das ganze per USB-Kabel - iPhone 4S woran liegt das , werde noch irre viele grüße Florian
Moin, Früher ging Spotify bei mir im Auto , nun seit dem neustem Update zeigt das Radio nur noch "reading" an - und es kommt nichts mehr verbunden wird das ganze per USB-Kabel - iPh...
657 Views
0 replies
0 likes
So I've tried searching for this song on Spotify and can't find it.I downloaded the new twitter #music app and this uses Spotify to play the songs. I can listen to "22" on this app even though it uses Spotify.So my question is how come I can listen t...
So I've tried searching for this song on Spotify and can't find it. I downloaded the new twitter #music app and this uses Spotify to play the songs. I can listen to "22" on this app even though it...
Community Legend
692 Views
5 replies
0 likes
I have had spotify premium for several months. Since I got my new iPhone and installed spotify (a month ago), it does not recognize my account as a premium user and will only allow me to listen to the radio, not stream on demand or listen to my playl...
I have had spotify premium for several months. Since I got my new iPhone and installed spotify (a month ago), it does not recognize my account as a premium user and will only allow me to listen to th...
Community Legend
568 Views
3 replies
0 likes
I have both the mobile app and the Desktop App logged in. Both are hooked up to the same wifi. My iPhone 5 device shows up in the desktop app, and it says it is syncing 1 of ### songs. But it is stuck and isnt actually syncing anything. Its been doin...
I have both the mobile app and the Desktop App logged in. Both are hooked up to the same wifi. My iPhone 5 device shows up in the desktop app, and it says it is syncing 1 of ### songs. But it is stuc...
Newbie
694 Views
1 replies
0 likes
Hi, I've got a playlist with just local files that aren't available on Spotify. This playlist was synced to my iPhone, but I foolishly and accidentally deleted the files on my desktop. I've got the files on my phone in Spotify, but not on my desktop ...
Hi, I've got a playlist with just local files that aren't available on Spotify. This playlist was synced to my iPhone, but I foolishly and accidentally deleted the files on my desktop. I've ...
Community Legend
362 Views
1 replies
0 likes
Hi, I have a prem account and everything works fine with downloading tracks for playing offline on iphone and laptop, however when downloading on ipad mini it downloads about 140 tracks and then freezes syncing. I've deleted and reinstalled spotify c...
Hi, I have a prem account and everything works fine with downloading tracks for playing offline on iphone and laptop, however when downloading on ipad mini it downloads about 140 tracks and then free...
711 Views
0 replies
0 likes
Hello. I have purchased spotify premium and it still hasnt activated on my iphone 4s app... please help i log in using fb account and when paying i think i also choose the fb acct.
Hello. I have purchased spotify premium and it still hasnt activated on my iphone 4s app... please help i log in using fb account and when paying i think i also choose the fb acct.
Casual Listener
516 Views
1 replies
0 likes
my ipnoe5 has never done this i have had my phone sync'd since i got it to my laptop. for some reason is not popping up under the devices column on my laptop. my internet is on the same network
my ipnoe5 has never done this i have had my phone sync'd since i got it to my laptop. for some reason is not popping up under the devices column on my laptop. my internet is on the same network
Community Legend
577 Views
3 replies
0 likes
I'm a paid user and decided to spend money on it purely so I could access Spotify on my iPhone. I know the issues I've been having have been talked about in separate threads but there are numerous problems and I think there should be an easier way of...
I'm a paid user and decided to spend money on it purely so I could access Spotify on my iPhone. I know the issues I've been having have been talked about in separate threads but there are numerous pr...
Newbie
1151 Views
3 replies
1 likes
Hi Spotify, I upgraded my account a couple of days ago and got onto the free 30 day trial, but my Iphone App does not recognize that! Please help, since the whole point of Premium is to use it on the iphone. Thanks a ton for your help Cheers,Neha
Hi Spotify, I upgraded my account a couple of days ago and got onto the free 30 day trial, but my Iphone App does not recognize that! Please help, since the whole point of Premium is to use ...
Casual Listener
1323 Views
5 replies
0 likes
I searched for ios crash but didn't find this answered anywhere. Do you want crash logs sent to you if we can get them? The iOS app occasionally crashes on me, usually it seems when I tap shuffle to play a playlist. It's definitely not consistent and...
I searched for ios crash but didn't find this answered anywhere. Do you want crash logs sent to you if we can get them? The iOS app occasionally crashes on me, usually it seems when I tap...
490 Views
0 replies
0 likes
Hi! I've recently purchased Spotify on my mobile device(iPhone), I come to realize that it still believes I am a free user. I'm quite disappointed with this, because I would like to choose the songs I can listen to. This problem needs to be resolved ...
Hi! I've recently purchased Spotify on my mobile device(iPhone), I come to realize that it still believes I am a free user. I'm quite disappointed with this, because I would like to choose the songs ...
Community Legend
1683 Views
9 replies
0 likes
I read that you could try Spotify Premium for free, which I tried. And on the 21/03 it didn't work at all, beause it has gone 30 days. But the weirdest thing is that it doesn't work to buy Premium at all. So, today I went on my Outlook (hotmail) and ...
I read that you could try Spotify Premium for free, which I tried. And on the 21/03 it didn't work at all, beause it has gone 30 days. But the weirdest thing is that it doesn't work to buy Premium at...
Community Legend
1554 Views
1 replies
0 likes
I've lurked around the forums and found out my iPod Nano 8Gb cant be synced with my playlists, which is okay.But now, as im trying to sync my "Local Files", it only gives me the "Only local files synced" error. and i have about 1000 songs in my Local...
I've lurked around the forums and found out my iPod Nano 8Gb cant be synced with my playlists, which is okay. But now, as im trying to sync my "Local Files", it only gives me the "Only local files...
340 Views
0 replies
0 likes
I changed a playlist on my iPad this morning, but when I opened spotify on my iPhone the playlist didn't update. Didn't matter if I tried in my Wifi network or 3G. I've rebooted my phone and spotify and it still doesn't work. It also can't be a memor...
I changed a playlist on my iPad this morning, but when I opened spotify on my iPhone the playlist didn't update. Didn't matter if I tried in my Wifi network or 3G. I've rebooted my phone and spotify ...
382 Views
0 replies
0 likes
signed up for a premium account yet my iphone continues to say so many hours left in my free trial, will the premium account kick in,so to say, once that trial ends. I have uninstalled and reinstalled the app and no change. Thanks in advance for any ...
signed up for a premium account yet my iphone continues to say so many hours left in my free trial, will the premium account kick in,so to say, once that trial ends. I have uninstalled and reinstalle...
Community Legend
1244 Views
6 replies
0 likes
I have an premium account, but when I log-in wiht facebook on my iphone 4, It says I do not have an premium account. Please help, Thanx
I have an premium account, but when I log-in wiht facebook on my iphone 4, It says I do not have an premium account. Please help, Thanx
Casual Listener
518 Views
2 replies
0 likes
Hello I currently use spotify on my laptop, with a free account. I'm interested in the off-line facility offered with spotify premium, but I dont have a mobile device as such at the moment.I have a Creative Zen mp3 player, but I presume that when spo...
Hello I currently use spotify on my laptop, with a free account. I'm interested in the off-line facility offered with spotify premium, but I dont have a mobile device as such at the moment. ...
541 Views
0 replies
0 likes
On Android, I can hold down on a song which bring up options to queue this song next, therefore I can create an "on the go" playlist from other playlists quickly. On iPhone there doesn't seem to be an option to do this queueing... am I missing someth...
On Android, I can hold down on a song which bring up options to queue this song next, therefore I can create an "on the go" playlist from other playlists quickly. On iPhone there doesn't seem to be a...
500 Views
0 replies
0 likes
