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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37101 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102567 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1301 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299106 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125794 Views

19 replies

38 likes

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  • 19 replies
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iPad never stops syncing...

My iPad has recently started syncing ALL the time. (The sync icon shows activity whenever the app is open no matter how long it is open.). I don't see a specific playlist or song that is stuck downloading. What is this? How do I resolve it? Thanks!

Newbie

My iPad has recently started syncing ALL the time. (The sync icon shows activity whenever the app is open no matter how long it is open.). I don't see a specific playlist or song that is stuck downlo...

618 Views

0 replies

0 likes

problems
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Premium not working

I subscribed to spotify premium, the payment went through. I went and logged in to my iPhone app and it says I still need a premium subscription. Can anyone help on this. I double checked all y information and everything

Newbie

I subscribed to spotify premium, the payment went through. I went and logged in to my iPhone app and it says I still need a premium subscription. Can anyone help on this. I double checked all y infor...

Adam

Roadie

1164 Views

7 replies

0 likes

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Spotify not working on my iPhone

This morning my spotify is not working my playlists are and I can't play any music it keeps on saying you need spotify premium which I have why as this happened all of a sudden

Newbie

This morning my spotify is not working my playlists are and I can't play any music it keeps on saying you need spotify premium which I have why as this happened all of a sudden

Adam

Roadie

464 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Music Will Not Play At The Gym On Iphone 5

I cannot access any songs when at the gym, it comes up with 'this song only available online' or a red dot with a white mark comes up on all songs, someone suggested making sure the Spotify icon was opened on the home computer - I did that and it wor...

Casual Listener

I cannot access any songs when at the gym, it comes up with 'this song only available online' or a red dot with a white mark comes up on all songs, someone suggested making sure the Spotify icon was ...

Taylor

Community Legend

713 Views

1 replies

0 likes

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  • 1 replies
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Can't log into Spotify on iPad & iPhone 4S

I have two Spotify accounts, a regular one under my name, and a premium one that my dad got for me (that he registered under his name).I've been using Spotify premium on both my iPad and iPhone for several months now, and it's worked perfectly, but a...

Newbie

I have two Spotify accounts, a regular one under my name, and a premium one that my dad got for me (that he registered under his name). I've been using Spotify premium on both my iPad and iPhone for...

653 Views

0 replies

0 likes

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Syncing iPod to Spotify help needed!

I have an iPod nano, 3 gen. Does this mean I can only download local files? I've followed all the steps in order to sync Spotify playlists to my ipod. But everytime I go to put a playlist onto my iPod, all it shows is a little orange circle with a da...

Newbie

I have an iPod nano, 3 gen. Does this mean I can only download local files? I've followed all the steps in order to sync Spotify playlists to my ipod. But everytime I go to put a playlist onto my iPo...

johnmac11

Regular

468 Views

1 replies

0 likes

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Sync to iphone sans wifi?

I'm on a university campus, and the way the wifi network works, my phone cannot be detected by my computer. How can I sync local files anyway? I have some songs I'd like.

Casual Listener

I'm on a university campus, and the way the wifi network works, my phone cannot be detected by my computer.   How can I sync local files anyway? I have some songs I'd like.

Peter__

Community Legend

667 Views

3 replies

0 likes

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Solved!! Spotify app in Mexico store

Hello, I am a basic user of your service, and was thinking on upgrading to take advantage of the international feature, but sadly I can not download the app in my ios (neither iphone nor ipad). Since I am in a two year assignment in Mexico, I bought ...

Newbie

Hello,   I am a basic user of your service, and was thinking on upgrading to take advantage of the international feature, but sadly I can not download the app in my ios (neither iphone nor i...

mokitovice

Regular

3363 Views

2 replies

0 likes

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Itouch offline

dear all,very simple question: with a premium package , can i get offline access to my playlist with an Itouch ?alternative question:are Android device better for this functionality ? reason: wanna buy the best device to maximize Spotify offline than...

Newbie

dear all, very simple question:  with a premium package , can i get offline access to my playlist with an Itouch ? alternative question: are Android device better for this functionality ? &...

Peter__

Community Legend

518 Views

2 replies

0 likes

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  • 2 replies
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Synced songs

I changed I phones now all my synced songs are not available offline anymore, they became desynced. Any way I can get them back without having to sync them again

Newbie

I changed I phones now all my synced songs are not available offline anymore, they became desynced. Any way I can get them back without having to sync them again

Peter__

Community Legend

352 Views

1 replies

0 likes

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  • 1 replies
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No mobile streaming on Spotify Premium

I'm subscribed to Premium. The country on my profile matches the one on my payment method. Premium shows everywhere but my iPhone. On the mobile app I get the "only premium users can stream on demand". Help!

Newbie

I'm subscribed to Premium. The country on my profile matches the one on my payment method. Premium shows everywhere but my iPhone.   On the mobile app I get the "only premium users can stream ...

Peter__

Community Legend

499 Views

2 replies

0 likes

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My iPod is not syncing

I have Spotify Premium but for some reason it says that i can only sync local files still. I have had Premium for a while so it's not a lag issue. Help Please?

Newbie

I have Spotify Premium but for some reason it says that i can only sync local files still. I have had Premium for a while so it's not a lag issue. Help Please?

Peter__

Community Legend

4533 Views

3 replies

1 likes

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  • 1 likes

Premium iPhone help...

I have paid for premium yet it isn't translated to my cell phone despite being logged in to my account where I paid for premium with. I've lgoged on and off a million times and given it over four hours to start working yet it is still giving me the o...

Newbie

I have paid for premium yet it isn't translated to my cell phone despite being logged in to my account where I paid for premium with. I've lgoged on and off a million times and given it over four hou...

Peter__

Community Legend

475 Views

1 replies

0 likes

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Cannot Sync Offline Playlists on iPhone 4

Hi, Not had many problems with Spotify before but recently I haven't be able to sync my 'available offline' playlists with my iphone 4. When I am connected to wifi it just sits there saying synching track '1 of 31'. i am not in offline mode, tracks p...

Newbie

Hi,    Not had many problems with Spotify before but recently I haven't be able to sync my 'available offline' playlists with my iphone 4. When I am connected to wifi it just sits there s...

489 Views

0 replies

1 likes

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Offline playlist syncing doesn't work on iPhone 4.

So, this is the THIRD time this happens to me and you seriously cannot blame my phone. It starts to sync my playlists and the it stops. Last two times when this happened, I did what you told me - deleted my app and reinstalled it. I seriously don't w...

Newbie

So, this is the THIRD time this happens to me and you seriously cannot blame my phone. It starts to sync my playlists and the it stops. Last two times when this happened, I did what you told me - del...

541 Views

0 replies

0 likes

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Release Notes - Spotify for iOS 0.6.3

What's new in this version (0.6.3): New: Spotify now speaks Traditional Chinese and Latin American Spanish. Note: If you're having trouble with an update, please always make sure to go through the [iOS] Troubleshooting Spotify steps before posting. U...

Spotify Legend

What's new in this version (0.6.3): New: Spotify now speaks Traditional Chinese and Latin American Spanish. Note: If you're having trouble with an update, please always make sure to go throug...

Goodman

Spotify Legend

2735 Views

15 replies

0 likes

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Spotify USB Connection Issues?

Hey everybody! I got a 2012 Honda Civic that came with an i-MID system, and I have Spotify premium as well, so one of the first things I wanted to do when I got the car, was hook up my phone(iPhone 5) with the Civic's superb audio system. Unfortunate...

Regular

Hey everybody! I got a 2012 Honda Civic that came with an i-MID system, and I have Spotify premium as well, so one of the first things I wanted to do when I got the car, was hook up my phone(iPhone 5...

849 Views

0 replies

0 likes

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Starred radio bug

It seems that when I play my starred radio station on iOS it plays tracks related to old starred tracks and will not update based on my current starred playlist. Radio seems to work just fine on desktop. Is there a fix for this?

Casual Listener

It seems that when I play my starred radio station on iOS it plays tracks related to old starred tracks and will not update based on my current starred playlist. Radio seems to work just fine on desk...

LeoTM

Music Fan

606 Views

2 replies

1 likes

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iPhone 5 controls get messed up when playing local files on spotify app

Quite a specific problem that I have but inconvenient nonetheless. If I play local files on my spotify app (iPhone 5, iOs 6.1.3, Spotify 0.6.3.16), press stop and exit the application, the 'play' icon doesn't disappear from the status bar and the con...

Newbie

Quite a specific problem that I have but inconvenient nonetheless.   If I play local files on my spotify app (iPhone 5, iOs 6.1.3, Spotify 0.6.3.16), press stop and exit the application, the '...

354 Views

0 replies

0 likes

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Spotify app on Iphone shuts down after 2 sec.

DescriptionMy spotify app on Iphone 4 shuts down about 2 sec after opening it. A more detailed description, using numbered steps1. First I did thisTurned off/on the phone 2. Then I did thatReinstalled the app 3. I also did thisSearched the forum for ...

Newbie

Description My spotify app on Iphone 4 shuts down about 2 sec after opening it.   A more detailed description, using numbered steps 1. First I did this Turned off/on the phone   2. ...

flaberguest

Casual Listener

1075 Views

1 replies

0 likes

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