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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43996 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109521 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1673 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302043 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128004 Views

19 replies

38 likes

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No se sincronizan mis amigos de Facebook con spotify

Hola Comunidad! He empezado a utilizar Spotify y directamente entré con mis datos de Facebook. ahora estoy en el primer mes de prueba y no se me cargan mis amigos de Facebook. Voy a seguir y me dice que no hay mas personas para mostrar, pero es que n...

Newbie

Hola Comunidad!   He empezado a utilizar Spotify y directamente entré con mis datos de Facebook. ahora estoy en el primer mes de prueba y no se me cargan mis amigos de Facebook. Voy a seguir y...

879 Views

0 replies

3 likes

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Saying I need spotify premium to play song

I am a paying customer and the app says I need to be a premium member to play songs. This is outrageous. I am paying my hard earned money to be denied the service I am paying for. Very disappointing

Casual Listener

I am a paying customer and the app says I need to be a premium member to play songs. This is outrageous. I am paying my hard earned money to be denied the service I am paying for. Very disappointing

Vinny900036

Casual Listener

1226 Views

4 replies

0 likes

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Solved!! Premium not working on my account

Hi what do I do to get my account started as a premium user after I logged in it keeps telling me only premium user can stream

Casual Listener

Hi what do I do to get my account started as a premium user after I logged in it keeps telling me only premium user can stream

Liam

Community Legend

1028 Views

6 replies

0 likes

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Won't Sync new song to My ipod Classic. Please help.

I have followed all the instructions and it still won't syn the new songs to my ipod. Please help. Plus when i do just the stars on just new songs it wipes out all the previous songs and then doens't even add the new sogs. WHY???????

Casual Listener

I have followed all the instructions and it still won't syn the new songs to my ipod. Please help. Plus when i do just the stars on just new songs it wipes out all the previous songs and then doens't...

Liam

Community Legend

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Have to rest offline playlists

Why do I have to reset my available offline playlists every time I open Spotify on my iPhone 5?

Casual Listener

Why do I have to reset my available offline playlists every time I open Spotify on my iPhone 5?

339 Views

0 replies

0 likes

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Playlists do not work on iphone

When I go to my playlists it says I am not a premium user, but I can access them on my laptop. How can I fix this?

Regular

When I go to my playlists it says I am not a premium user, but I can access them on my laptop.    How can I fix this?

Peter__

Community Legend

1096 Views

9 replies

0 likes

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iPad app - Queue songs and artist/album info disappear (see screenshot)

Hi guys, This is something is happening a lot lately... let me try and explain cause is a bit complicated.... I like to flick through "related artists" and adding random songs to the queue while i keep discovering new "related artists" and so on but ...

Casual Listener

Hi guys,   This is something is happening a lot lately... let me try and explain cause is a bit complicated....   I like to flick through "related artists" and adding random songs to th...

kasek

Casual Listener

893 Views

3 replies

0 likes

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Spotify on multiple devices

I have spotify premium but I can only access spotify on one iPhone. I have logged into my account on the other devices but it says I don't own spotify premium.

Newbie

I have spotify premium but I can only access spotify on one iPhone. I have logged into my account on the other devices but it says I don't own spotify premium.

Taylor

Community Legend

552 Views

1 replies

0 likes

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Gapless and cross fade playback of local tracks

When can we hope to see the IOS app handle playback of local tracks correctly. The question was raised the first time a long time ago and it still doesn't work - gapless and cross fade only work on streamed music

Regular

When can we hope to see the IOS app handle playback of local tracks correctly. The question was raised the first time a long time ago and it still doesn't work - gapless and cross fade only work on s...

Hornborg

Regular

1338 Views

6 replies

0 likes

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  • 6 replies
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Spotify won't recognize my i-pod nano 7th generation

Hi,I recently subscribed to spotify premium in the hope that I would be able to use my i-Pod nano 7th generation. When I plug it spotify does not recognize it. Is there anything I can do about that?

Newbie

Hi, I recently subscribed to spotify premium in the hope that I would be able to use my i-Pod nano 7th generation. When I plug it spotify does not recognize it. Is there anything I can do about that?

johnmac11

Regular

2093 Views

4 replies

0 likes

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My Ipod Classic isn't syncing the new music.

I have followedal the instructions but still it won't add the new songs to my device please help in thsstiuation. No I have not met the 3,333 song limit not even close. Thank you for your help in this matter.

Casual Listener

I have followedal the instructions but still it won't add the new songs to my device please help in thsstiuation. No I have not met the 3,333 song limit not even close. Thank you for your help in thi...

Peter__

Community Legend

977 Views

1 replies

0 likes

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iPad never stops syncing...

My iPad has recently started syncing ALL the time. (The sync icon shows activity whenever the app is open no matter how long it is open.). I don't see a specific playlist or song that is stuck downloading. What is this? How do I resolve it? Thanks!

Newbie

My iPad has recently started syncing ALL the time. (The sync icon shows activity whenever the app is open no matter how long it is open.). I don't see a specific playlist or song that is stuck downlo...

627 Views

0 replies

0 likes

problems
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Premium not working

I subscribed to spotify premium, the payment went through. I went and logged in to my iPhone app and it says I still need a premium subscription. Can anyone help on this. I double checked all y information and everything

Newbie

I subscribed to spotify premium, the payment went through. I went and logged in to my iPhone app and it says I still need a premium subscription. Can anyone help on this. I double checked all y infor...

Adam

Roadie

1186 Views

7 replies

0 likes

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Spotify not working on my iPhone

This morning my spotify is not working my playlists are and I can't play any music it keeps on saying you need spotify premium which I have why as this happened all of a sudden

Newbie

This morning my spotify is not working my playlists are and I can't play any music it keeps on saying you need spotify premium which I have why as this happened all of a sudden

Adam

Roadie

471 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Music Will Not Play At The Gym On Iphone 5

I cannot access any songs when at the gym, it comes up with 'this song only available online' or a red dot with a white mark comes up on all songs, someone suggested making sure the Spotify icon was opened on the home computer - I did that and it wor...

Casual Listener

I cannot access any songs when at the gym, it comes up with 'this song only available online' or a red dot with a white mark comes up on all songs, someone suggested making sure the Spotify icon was ...

Taylor

Community Legend

722 Views

1 replies

0 likes

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  • 1 replies
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Can't log into Spotify on iPad & iPhone 4S

I have two Spotify accounts, a regular one under my name, and a premium one that my dad got for me (that he registered under his name).I've been using Spotify premium on both my iPad and iPhone for several months now, and it's worked perfectly, but a...

Newbie

I have two Spotify accounts, a regular one under my name, and a premium one that my dad got for me (that he registered under his name). I've been using Spotify premium on both my iPad and iPhone for...

658 Views

0 replies

0 likes

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Syncing iPod to Spotify help needed!

I have an iPod nano, 3 gen. Does this mean I can only download local files? I've followed all the steps in order to sync Spotify playlists to my ipod. But everytime I go to put a playlist onto my iPod, all it shows is a little orange circle with a da...

Newbie

I have an iPod nano, 3 gen. Does this mean I can only download local files? I've followed all the steps in order to sync Spotify playlists to my ipod. But everytime I go to put a playlist onto my iPo...

johnmac11

Regular

482 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Sync to iphone sans wifi?

I'm on a university campus, and the way the wifi network works, my phone cannot be detected by my computer. How can I sync local files anyway? I have some songs I'd like.

Casual Listener

I'm on a university campus, and the way the wifi network works, my phone cannot be detected by my computer.   How can I sync local files anyway? I have some songs I'd like.

Peter__

Community Legend

678 Views

3 replies

0 likes

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Solved!! Spotify app in Mexico store

Hello, I am a basic user of your service, and was thinking on upgrading to take advantage of the international feature, but sadly I can not download the app in my ios (neither iphone nor ipad). Since I am in a two year assignment in Mexico, I bought ...

Newbie

Hello,   I am a basic user of your service, and was thinking on upgrading to take advantage of the international feature, but sadly I can not download the app in my ios (neither iphone nor i...

mokitovice

Regular

3374 Views

2 replies

0 likes

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Itouch offline

dear all,very simple question: with a premium package , can i get offline access to my playlist with an Itouch ?alternative question:are Android device better for this functionality ? reason: wanna buy the best device to maximize Spotify offline than...

Newbie

dear all, very simple question:  with a premium package , can i get offline access to my playlist with an Itouch ? alternative question: are Android device better for this functionality ? &...

Peter__

Community Legend

530 Views

2 replies

0 likes

  • 530 Views
  • 2 replies
  • 0 likes