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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81083 Views
  • 19 replies
  • 37 likes
  • 81083 Views
  • 19 replies
  • 37 likes

Offline playlists will not sync to iPhone 4

HiPlease can you help me, I have been trying for about 2 weeks now to sync my playlists I want made available offline, it has gotten to a point and will not sync anymore. This is not because I have reached 3,333 tracks or am on a 4th device. I pay fo...

  • Casual Listener
  • Hi Please can you help me, I have been trying for about 2 weeks now to sync my playlists I want made available offline, it has gotten to a point and will not sync anymore. This is not because I ha...
  • Vc0302
  • Casual Listener
  • 384 Views
  • 2 replies
  • 0 likes
  • 384 Views
  • 2 replies
  • 0 likes

Says I am not a premium user when I am

I payed the 9.99 a month and then it stopped letting me listen to my own playlists. Said I had to be a premuim user which I am. I don't want to listen to the radio I want to listen to my song I downloaded ! HELPPPPP PLEASEEEE

  • Newbie
  • I payed the 9.99 a month and then it stopped letting me listen to my own playlists. Said I had to be a premuim user which I am. I don't want to listen to the radio I want to listen to my song I downl...
  • Peter__
  • Community Legend
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

New IOS update 2/27/13 taken away EQ from the app- also , what's with the recommendations?

I updated the app this morning to the new update and right away when I was in my car I noticed the music didn't sound "right" to me. I went to check if my EQ's had reset after the update and realized I could not bring them back up. Spotify, please FI...

  • Music Fan
  • I updated the app this morning to the new update and right away when I was in my car I noticed the music didn't sound "right" to me.   I went to check if my EQ's had reset after the update ...
  • Fraga
  • Newbie
  • 1490 Views
  • 4 replies
  • 10 likes
  • 1490 Views
  • 4 replies
  • 10 likes

ima premium user got the recipt says my card will be charged but

the problem is i cant play nothing but the radio it says premium users only but radios free i contacted spotify support but they brought me here even after saying dude dont bring me to that site again this question aint even on here im n an ipad 4 wi...

  • Newbie
  • the problem is i cant play nothing but the radio it says premium users only but radios free i contacted spotify support but they brought me here even after saying dude dont bring me to that site agai...
  • Peter__
  • Community Legend
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

Spotify Premium y descargas en IPOD

Buenos dias. Estoy interesado en subscribirme en Spotify Premium, pero tengo una duda. Te permite descargar toda la música de forma ilimitada y poder almcenarla en un dispositivo Ipod? Y esa música, ¿ya es de tu propiedad para siempre? Gracias

  • Casual Listener
  • Buenos dias.   Estoy interesado en subscribirme en Spotify Premium, pero tengo una duda. Te permite descargar toda la música de forma ilimitada y poder almcenarla en un dispositivo Ipod? Y esa...
  • 345 Views
  • 0 replies
  • 0 likes
  • 345 Views
  • 0 replies
  • 0 likes

spotify premium playlists disappear and fail to show as cached on iphone4

Hi, I have been having issues with the offline mobile sync - when I access for the commute each day, my most recently added and offline-synced tracks take a couple of mins to reappear, and when they do, they are no longer cached for offline. Curiousl...

  • Newbie
  • Hi, I have been having issues with the offline mobile sync - when I access for the commute each day, my most recently added and offline-synced tracks take a couple of mins to reappear, and when they ...
  • 636 Views
  • 0 replies
  • 1 likes
  • iphone4 syncing offline
  • 636 Views
  • 0 replies
  • 1 likes

Solved!! New user - Problem playing music on ipad

I am new to Spotify and have downloaded the app on my ipad. When I go to play music, I get a pop-up which says that I need premium to do that. What am I doing wrong ?

  • Casual Listener
  • I am new to Spotify and have downloaded the app on my ipad.  When I go to play music, I get a pop-up which says that I need premium to do that.  What am I doing wrong ?
  • Bfcmet
  • Casual Listener
  • 786 Views
  • 2 replies
  • 0 likes
  • 786 Views
  • 2 replies
  • 0 likes

new user - iphone not picking up premium status

hello, i just signed up for premium online, but when i go to my spotify app on the iphone (even tried logging out and logging back in) it won't recognize that i'm a premium member and allow me to stream on demand. how do i fix this? thanks!

  • Casual Listener
  • hello, i just signed up for premium online, but when i go to my spotify app on the iphone (even tried logging out and logging back in) it won't recognize that i'm a premium member and allow me to str...
  • MichaelJerzak
  • Composer
  • 1259 Views
  • 7 replies
  • 0 likes
  • 1259 Views
  • 7 replies
  • 0 likes

Solved!! My Premium account is not working on my iPhone!!

I have used the 30 day permium free on my iPhone and it worked. But I sign up for Premium after it is over and it wont let me do it on my App. It still treats it like it is a free account, I cant use the premium features. I hope this isnt a scam, thi...

  • Casual Listener
  • I have used the 30 day permium free on my iPhone and it worked. But I sign up for Premium after it is over and it wont let me do it on my App. It still treats it like it is a free account, I cant use...
  • kboxle9286
  • Newbie
  • 2197 Views
  • 5 replies
  • 0 likes
  • 2197 Views
  • 5 replies
  • 0 likes

Uso de memoria en iphone.

Solicito ayuda para saber dónde almacena spotify las listas offline en iphone 4 y cómo se puede liberar la memoria en iphone 4.

  • Newbie
  • Solicito ayuda para saber dónde almacena spotify las listas offline en iphone 4 y cómo se puede liberar la memoria en iphone 4.
  • 470 Views
  • 0 replies
  • 0 likes
  • 470 Views
  • 0 replies
  • 0 likes

Premium

Hello, I just signed up for premium and it still says I have "3 hours remaning" for my trial on my phone. Does it take a while for it to change? Here is an image: http://i.imgur.com/FWPt52M.jpg

  • Newbie
  • Hello, I just signed up for premium and it still says I have "3 hours remaning" for my trial on my phone. Does it take a while for it to change? Here is an image: http://i.imgur.com/FWPt52M.jpg
  • Peter__
  • Community Legend
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Local Files on iPhone 4 don't work properly.

Whenever I listen to local files on my iPhone 4, the song will play fine. However, when the song ends it doesn't go to the next song in the queue, and sometimes it even causes the next song button to become greyed out. It even seems like the song is ...

  • Newbie
  • Whenever I listen to local files on my iPhone 4, the song will play fine. However, when the song ends it doesn't go to the next song in the queue, and sometimes it even causes the next song button to...
  • cwvink
  • Casual Listener
  • 603 Views
  • 1 replies
  • 0 likes
  • 603 Views
  • 1 replies
  • 0 likes

Solved!! Spotify telling me I don't have a Premium account?

Hey guys,I have had a Premium account with Spotify since July of 2011. Whenever I attempt to play a song from a playlist that I downloaded for offline use, I get a message saying "Only Premium users can stream on demand." I have tried to log out and ...

  • Casual Listener
  • Hey guys, I have had a Premium account with Spotify since July of 2011. Whenever I attempt to play a song from a playlist that I downloaded for offline use, I get a message saying "Only Premium us...
  • Peter__
  • Community Legend
  • 3160 Views
  • 6 replies
  • 0 likes
  • 3160 Views
  • 6 replies
  • 0 likes

Update to premium when already paying for premium

I have recently just purchased an iPhone and was using spotify premium fine until today, when I tried to listen to my music it says I need to sign up to premium. It works fine on my iPad still.

  • Casual Listener
  • I have recently just purchased an iPhone and was using spotify premium fine until today, when I tried to listen to my music it says I need to sign up to premium. It works fine on my iPad still.
  • Peter__
  • Community Legend
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

Premium

my premium account dosnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song".

  • Newbie
  • my premium account dosnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song".
  • Peter__
  • Community Legend
  • 344 Views
  • 2 replies
  • 0 likes
  • 344 Views
  • 2 replies
  • 0 likes

**bleep** THIS I PAYED MY MONEY WHERE'S MY PREMIUM?!?!?

Where THE **bleep** IS MY DAM PREMIUM?!? Okay it says I'm a active user of premium. It has took the money out my 10.00$ is gone, but I can use premium on my IPHONE 4 6.0.1?!? Why ?? No I'm not using my face book account I'm using my actual spotify I'...

  • Music Fan
  • Where THE **bleep** IS MY DAM PREMIUM?!? Okay it says I'm a active user of premium. It has took the money out my 10.00$ is gone, but I can use premium on my IPHONE 4 6.0.1?!? Why ?? No I'm not using ...
  • markodor1234
  • Newbie
  • 1585 Views
  • 13 replies
  • 0 likes
  • 1585 Views
  • 13 replies
  • 0 likes

Solved!! Am I using the 30 day trial?

First I got a 48 hour trial and before it ended I signed up for the free 30 day trial. After I signed up I looked at the subscription status and it said I'm a premium member for only am extra 2 days. So did I ever get my 30 day trial??

  • Casual Listener
  • First I got a 48 hour trial and before it ended I signed up for the free 30 day trial. After I signed up I looked at the subscription status and it said I'm a premium member for only am extra 2 days....
  • Itsluis202
  • Casual Listener
  • 462 Views
  • 2 replies
  • 0 likes
  • 462 Views
  • 2 replies
  • 0 likes

Ipod 2 gen not showing under devices

Hi all, I've an Ipod Nano 2gen and it's not showing under devices.I've OSX 10.8.2 and latest version of spotify. I connected the USB after Spotify start and I don't have itunes running.I took care of not having any sync preferences between the ipod a...

  • Casual Listener
  • Hi all,   I've an Ipod Nano 2gen and it's not showing under devices. I've OSX 10.8.2 and latest version of spotify.   I connected the USB after Spotify start and I don't have itunes ru...
  • Gianlu6969
  • Casual Listener
  • 288 Views
  • 2 replies
  • 0 likes
  • 288 Views
  • 2 replies
  • 0 likes

IPhone app 0.6.0.181 constantly crashes

StartIng the app and It doesn't take more than 20 seconds untill It crash, constantly!!!!! Getting pretty sick and tired of this crap app...

  • Music Fan
  • StartIng the app and It doesn't take more than 20 seconds untill It crash, constantly!!!!! Getting pretty sick and tired of this crap app...
  • Liam
  • Community Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Problem with offline playlist: Premium User

Hi, I am currently traveling in Paris (from US), and I have created new playlists that are not syncing for off line availablity. It is VERY frusterating. I only use 2 divices and have very simple/small playlists. Also, I have a premium membership. Pl...

  • Newbie
  • Hi,    I am currently traveling in Paris (from US), and I have created new playlists that are not syncing for off line availablity. It is VERY frusterating. I only use 2 divices and have ...
  • Liam
  • Community Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes