Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30700 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95425 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424712 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293853 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Airplay on Spotify app for iPad does not work with the latest update on Spotify and Apple TV. There is no sound?Airplay works fine with other services and apps.Fix it plz
Airplay on Spotify app for iPad does not work with the latest update on Spotify and Apple TV. There is no sound? Airplay works fine with other services and apps. Fix it plz
562 Views
0 replies
1 likes
I set the playlists I wanted to be synced as available offline...then later before it was done, I played a song set to be synced, but not yet synced. I discovered that upon playing a song now it will sync when the song is finished, but if I'm not pla...
I set the playlists I wanted to be synced as available offline...then later before it was done, I played a song set to be synced, but not yet synced. I discovered that upon playing a song now it will...
374 Views
0 replies
0 likes
I downloaded the Spotify app and the Tunewiki app on my iPod Touch. I have the Spotify Premium trial, so I can listen to the songs in offline mode. However, I don't know how to get the lyrics to show up on the screen. I know that on my computer, I ca...
I downloaded the Spotify app and the Tunewiki app on my iPod Touch. I have the Spotify Premium trial, so I can listen to the songs in offline mode. However, I don't know how to get the lyrics to show...
Newbie
4309 Views
1 replies
2 likes
So i got in today and put my CD into my Mac, and put the songs on iTunes and also in a folder on my Mac.Then i put the songs on my Spotify library as i normally would and it worked fine, but when i went to go listen to the songs on my phone they came...
So i got in today and put my CD into my Mac, and put the songs on iTunes and also in a folder on my Mac. Then i put the songs on my Spotify library as i normally would and it worked fine, but when i...
Casual Listener
957 Views
3 replies
0 likes
My spotify app keeps closing when I open it up. No error appears. Tried many times now.
My spotify app keeps closing when I open it up. No error appears. Tried many times now.
503 Views
0 replies
0 likes
Hi,My spotify account won't sync any more than 11 songs to my offline mode. I have had this before and it's all becoming very frustrating.Can you please look at this issue and repair.Thanks
Hi, My spotify account won't sync any more than 11 songs to my offline mode. I have had this before and it's all becoming very frustrating. Can you please look at this issue and repair. Than...
Community Legend
621 Views
3 replies
0 likes
Hi how do I order my playlist on iphone? I have 600 tracks in my starred playlist. First 100 tracks are in random order and the rest are in alphabetical order; very messy...
Hi how do I order my playlist on iphone? I have 600 tracks in my starred playlist. First 100 tracks are in random order and the rest are in alphabetical order; very messy...
Community Legend
399 Views
1 replies
0 likes
Hi I literally just bought the unlimited package for a month but as I'm using IPad didn't realise this should of been the Premium account can I please have a refund for the unlimited?!Regardsgazashman
Hi I literally just bought the unlimited package for a month but as I'm using IPad didn't realise this should of been the Premium account can I please have a refund for the unlimited?! Regards ga...
Roadie
313 Views
1 replies
0 likes
My premium service works on my pc and also iPhone, however my iPad says I'm not a premium customer. I've uninstalled the app several times and also checked to ensure I'm using the same log in. How can I fix this? Thanks!
My premium service works on my pc and also iPhone, however my iPad says I'm not a premium customer. I've uninstalled the app several times and also checked to ensure I'm using the same log in. How ca...
Roadie
335 Views
1 replies
0 likes
Hi thereI have spotify premium and have registered my ipod with spotify. I followed the instructions where i wiped all my itunes music and re synced with spotify so that i can upload my music from my spotify list to my ipod but it wont work! I just k...
Hi there I have spotify premium and have registered my ipod with spotify. I followed the instructions where i wiped all my itunes music and re synced with spotify so that i can upload my music from ...
Roadie
620 Views
3 replies
0 likes
Do I need to flip a switch somewhere so that when my friends view my account, they can see my created playlists? All they can see is my "starred," list. When I click on a friends account, I can view created lists they made. So far, I cannot figure ou...
Do I need to flip a switch somewhere so that when my friends view my account, they can see my created playlists? All they can see is my "starred," list. When I click on a friends account, I can view ...
Not applicable
1184 Views
2 replies
0 likes
I've recently run into an issue with syncing offline playlists: the sync will work for a few songs, and then get stuck on a certain song. It looks like it's 'Downloading,' but it can go for hours and nothing will happen. As a result, none of the song...
I've recently run into an issue with syncing offline playlists: the sync will work for a few songs, and then get stuck on a certain song. It looks like it's 'Downloading,' but it ca...
Newbie
2513 Views
7 replies
9 likes
Unlike other users, my Spotify App (on iPhone 4S) seem to work / integreate perefctly with my BMW / Mini Cooper ipod connection. I have been able to view current song title as well as use the back / forward buttons on my steering wheel. All this has ...
Unlike other users, my Spotify App (on iPhone 4S) seem to work / integreate perefctly with my BMW / Mini Cooper ipod connection. I have been able to view current song title as well as use ...
Newbie
4524 Views
8 replies
1 likes
For the past 6 hours or so, every time I play a song on the iPhone/iPod app, at some point in the song (anywhere, from 24 seconds in to 4 seconds from the end) the progress bar stops and the app/iPod stops responding completely. It also freezes when ...
For the past 6 hours or so, every time I play a song on the iPhone/iPod app, at some point in the song (anywhere, from 24 seconds in to 4 seconds from the end) the progress bar stops and the app/iPod...
Newbie
1265 Views
3 replies
3 likes
Hello, My gym is looking to use Spotify over the in-ceiling speakers via an iPod touch. We are just wondering if Spotify radio will time out after a certain amount of listening time (similar to what Pandora does) in either free or paid subscriptions....
Hello, My gym is looking to use Spotify over the in-ceiling speakers via an iPod touch. We are just wondering if Spotify radio will time out after a certain amount of listening time (s...
Community Legend
2359 Views
1 replies
0 likes
(yes, I do know how to properly delete a playlist , this one appears to be legitimately impossible to delete) Hey guys, so I'm having an issue. I've tried reinstalling Spotify, and even restoring my Ipod (an iTouch by the way, either 4th or 5th gen.)...
(yes, I do know how to properly delete a playlist , this one appears to be legitimately impossible to delete) Hey guys, so I'm having an issue. I've tried reinstalling Spotify, and...
Casual Listener
2174 Views
2 replies
0 likes
Hi there We are very happy Spotify users, it's the best bargain on the net. Just bought a Pure i-10 docking station and it works fab with both our iphone 4s. Was thinking of buying an older - maybe first generation - iphone so we can leave it permane...
Hi there We are very happy Spotify users, it's the best bargain on the net. Just bought a Pure i-10 docking station and it works fab with both our iphone 4s. Was thinking o...
Roadie
3038 Views
2 replies
0 likes
I use Spotify for iOS 4 on my iPod Touch, and it works well as long as I stay in the app. However, if I leave the app while music is playing, the music stops after a few seconds - and only starts again when I go back into the Spotify app and stay the...
I use Spotify for iOS 4 on my iPod Touch, and it works well as long as I stay in the app. However, if I leave the app while music is playing, the music stops after a few seconds - and only starts aga...
Casual Listener
1071 Views
3 replies
0 likes
Good afternoon. I've read the FAQs and see that the maximum files that can be synced to a mobile device is 3333. My question is; does 3333 include local files synced to the device? I'd be grateful for any further insight. Thanks
Good afternoon. I've read the FAQs and see that the maximum files that can be synced to a mobile device is 3333. My question is; does 3333 include local files synced to the device? ...
426 Views
0 replies
0 likes
Hi I just signed up for spotify premium and I can not synchronise it with my iphone5, what should I do?It works on my MAC Thank you!
Hi I just signed up for spotify premium and I can not synchronise it with my iphone5, what should I do?It works on my MAC Thank you!
Community Legend
474 Views
1 replies
0 likes
