Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408524 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279743 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178919 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
After months of no problems now I cannot get my off-line playlists to play no matter what I do. I wonder if anyone else has had this problem and what the solution is. I've got the monthly subscription set up. Colin
After months of no problems now I cannot get my off-line playlists to play no matter what I do. I wonder if anyone else has had this problem and what the solution is. I've got t...
Newbie
452 Views
2 replies
0 likes
DescriptionOffline sync doesn't work for playlists. I tried reinstalling following the instructions in the troubleshooting guide. This resolved the issue briefly, allowing me to download the playlist. However, after some time with the app running in ...
Description Offline sync doesn't work for playlists. I tried reinstalling following the instructions in the troubleshooting guide. This resolved the issue briefly, allowing me to download the playli...
Newbie
676 Views
4 replies
0 likes
I have recently needed to replace my iPhone and tried to access my spotify account to find it has all my albums but does not give me access to my premium like showing no songs in the albums. Can you please help me with a solution, I do value this app...
I have recently needed to replace my iPhone and tried to access my spotify account to find it has all my albums but does not give me access to my premium like showing no songs in the albums. Can you ...
356 Views
0 replies
0 likes
To preface my issue, I've looked at several posts about this problem and still can't get it to work. Most of those I've seen who've written about this problem can see their files on their iPhone but cannot play them. I can't see mine nor play them. H...
To preface my issue, I've looked at several posts about this problem and still can't get it to work. Most of those I've seen who've written about this problem can see their files on their iPhon...
337 Views
0 replies
0 likes
I got an iphone 4s a few days ago, got the spotfy app, got the 2 days of free premium and it expired yesterday. I updated to premium today and it will not recognize my membership on my iphone as premium. It keeps saying to update to premium despite l...
I got an iphone 4s a few days ago, got the spotfy app, got the 2 days of free premium and it expired yesterday. I updated to premium today and it will not recognize my membership on my iphone as prem...
Newbie
2954 Views
10 replies
0 likes
I have a MAC, an IPAD and an Iphone. I have synced local files between these, but i only have 19 local files on my MAC, 71 local file son my IPAD and 64 local files on my Iphone. I dont really understand the local files, and i dont understand why the...
I have a MAC, an IPAD and an Iphone. I have synced local files between these, but i only have 19 local files on my MAC, 71 local file son my IPAD and 64 local files on my Iphone. &nbs...
Music Fan
1599 Views
4 replies
0 likes
I signed up for premium today, but when I try to stream on my iphone it says that only premium users are allowed and forces me to listen to a radio station. So frustrating! Seems like a common problem, what do I do?
I signed up for premium today, but when I try to stream on my iphone it says that only premium users are allowed and forces me to listen to a radio station. So frustrating! Seems like a common proble...
Community Legend
10772 Views
14 replies
0 likes
Will a US premium Spotify work in New Zealand?
Will a US premium Spotify work in New Zealand?
Community Legend
2241 Views
1 replies
0 likes
Maby it is just me but I can't find Top tracks when I am using my Iphone.All I can see is Albums and Singes..Where do i find Top tracks?
Maby it is just me but I can't find Top tracks when I am using my Iphone. All I can see is Albums and Singes.. Where do i find Top tracks?
Community Legend
665 Views
1 replies
0 likes
My playlists on ipad dont show up. If you look close at the picture you can see the playlist on the far left side, but i can see what the songs are. Is there any way to fix this?
My playlists on ipad dont show up. If you look close at the picture you can see the playlist on the far left side, but i can see what the songs are. Is there any way to fix this?
Casual Listener
482 Views
2 replies
0 likes
RE: Itunes and Spotify Sync on Iphone. My PC is connected to a network and the Iphone is on WIFI. Ive connected via a USB cable, but its not recognising the Iphone on Spotify. I buy tunes which are not on Spotify, so its fustrating that I cannot play...
RE: Itunes and Spotify Sync on Iphone. My PC is connected to a network and the Iphone is on WIFI. Ive connected via a USB cable, but its not recognising the Iphone on Spotify. I buy tunes which are n...
Casual Listener
979 Views
2 replies
1 likes
I have some songs on my iTunes player that aren't on Spotify -- mostly songs by friends of mine that they've sent me. I can play them on my Spotify desktop (on a Mac) through the Local Files tab, and have added them to a playlist I want to play for s...
I have some songs on my iTunes player that aren't on Spotify -- mostly songs by friends of mine that they've sent me. I can play them on my Spotify desktop (on a Mac) through the Local Files tab, and...
Casual Listener
5494 Views
8 replies
0 likes
I have had a premium account for years, latest spotify update on ios congratulates me on a 48 hour trial. An email asks me if I'd like to try another 30 days of premium account. I reinstalled the application on ios and it disappeared. But might be a ...
I have had a premium account for years, latest spotify update on ios congratulates me on a 48 hour trial. An email asks me if I'd like to try another 30 days of premium account. I reinstalled the app...
414 Views
0 replies
0 likes
Hi, i have a iPhone 5 with the latest iOS and Spotify Version. On my Notebook is also the latest Spotify-Version installed. I am a Premium-Spotify Member. My problem is my iPhone doesn´t appear in the Devices List to sync my local mp3 - files. Spotif...
Hi, i have a iPhone 5 with the latest iOS and Spotify Version. On my Notebook is also the latest Spotify-Version installed. I am a Premium-Spotify Member. My problem is my iPhone do...
Community Legend
1738 Views
6 replies
0 likes
Now that Spotify works with Fords AppLink I would like to set it up. I can't seem to find info anywhere online how to set this up. I've tried a bunch of different things with no luck.Anyone as to do this? Any advise from anyone?
Now that Spotify works with Fords AppLink I would like to set it up. I can't seem to find info anywhere online how to set this up. I've tried a bunch of different things with no luck. Anyone as to...
Casual Listener
680 Views
2 replies
0 likes
i already synced the playlists to work on offline mode , but everytime i'm launching the app , it syncing againwhy is that?
i already synced the playlists to work on offline mode , but everytime i'm launching the app , it syncing again why is that?
Community Legend
1211 Views
12 replies
0 likes
Car controls with iphone cable. . I cant use my car's (2009 VW Golf) prev/next, volume & other controls with Spotify. However,tough it does read track titles, artist & album names so something is working.Any idea of what is wrong and whats the soluti...
Car controls with iphone cable. . I cant use my car's (2009 VW Golf) prev/next, volume & other controls with Spotify. However,tough it does read track titles, artist & album names so somethin...
Newbie
1451 Views
2 replies
2 likes
pleas help me with this bug... don't know how to fix it everytime I restart Spotify, I have to re-donwload my playlists. http://www.youtube.com/watch?v=zltrTHYjLsc
pleas help me with this bug... don't know how to fix it 😞 everytime I restart Spotify, I have to re-donwload my playlists. http://www.youtube.com/watch?v=zltrTHYjLsc ...
Regular
1329 Views
6 replies
0 likes
Hi,Playlists used to come up in search now it seems oply to be my playlists or ones I follow. Have I turned off a setting or is it a new bug on the app?Joe
Hi, Playlists used to come up in search now it seems oply to be my playlists or ones I follow. Have I turned off a setting or is it a new bug on the app? Joe
390 Views
0 replies
0 likes
I have the 30-day free trial for the Spotify Premium. Is it why I'm unable to sync music in my iPod?
I have the 30-day free trial for the Spotify Premium. Is it why I'm unable to sync music in my iPod?
Regular
906 Views
2 replies
0 likes
