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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243152 Views

27 replies

5 likes

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  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126723 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3046 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308131 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132273 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Other user playlists (e.g. Topsify) on the iOS app

Hi all, Forgive me if I'm being stupid, but have other user's playlists (like the Topsify Top 40 one) gone from the app? There could be somewhere I'm not looking but it's not appearing in search. Thanks a lot, Rich

Music Fan

Hi all,   Forgive me if I'm being stupid, but have other user's playlists (like the Topsify Top 40 one) gone from the app?   There could be somewhere I'm not looking but it's not appear...

dagomi69

Casual Listener

974 Views

3 replies

1 likes

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I'm having a strange issue syncing a playlist

DescriptionI have a playlist named "Shuffle" that displays "487 of 503 tracks synced" and it won't sync further. Note that I cannot find which songs aren't synced. I've scrolled through the list and not a single one seems to not be donwloaded. I have...

Music Fan

Description I have a playlist named "Shuffle" that displays "487 of 503 tracks synced" and it won't sync further. Note that I cannot find which songs aren't synced. I've scrolled through the list an...

CamSchnackel

Music Fan

894 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Constant crashing with the new update

I literally listened to 10 songs in a row with a crash at the beginning of each song. And it reached a point where it just completely froze, something in my year of listening from my phone haven't experienced. Correct me if I'm wrong, but the entire ...

Roadie

I literally listened to 10 songs in a row with a crash at the beginning of each song. And it reached a point where it just completely froze, something in my year of listening from my phone haven't ex...

xbrett83

Roadie

1057 Views

2 replies

0 likes

  • 1057 Views
  • 2 replies
  • 0 likes

Impossible to use spotify when I'm offline

Ipad mini account premium, when I'm without wifi I can't open spotify keep me request to login that is impossible to do without wifi

Regular

Ipad mini account premium, when I'm without wifi I can't open spotify keep me request to login that is impossible to do without wifi

Airbus320

Regular

580 Views

3 replies

0 likes

  • 580 Views
  • 3 replies
  • 0 likes

Please help

Why did I pay for premium but I still can't search for songs and its still telling me to upgrade? The money was taken off my card?

Casual Listener

Why did I pay for premium but I still can't search for songs and its still telling me to upgrade? The money was taken off my card?

Taylor

Community Legend

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Solved!! Premium not working

Hi I bought premium spotify for 9.99 month. It has appeared on my credit card statement and taken my money but still says I must be premium. User to stream

Casual Listener

Hi I bought premium spotify for 9.99 month. It has appeared on my credit card statement and taken my money but still says I must be premium. User to stream

Acl0430

Casual Listener

721 Views

3 replies

0 likes

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  • 3 replies
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Spotify radio doesn´t work with 3G (but with WiFi)

Description Spotify radio doesn´t work with 3G (but with WiFi) A more detailed description, using numbered steps 1. Radio doesn´t start without WiFi-connecton. 2. I reinstalled iOS and the Spotify app. 3. It works just fine when I stream with 3G usin...

Regular

Description Spotify radio doesn´t work with 3G (but with WiFi)   A more detailed description, using numbered steps 1. Radio doesn´t start without WiFi-connecton. 2. I reinstalled iOS a...

mupet0000

Roadie

2642 Views

4 replies

0 likes

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  • 4 replies
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SOME local files won't sync with iPhone 4S

I have a few files I'm trying to sync with my iPhone 4S that just won't seem to carry over. Seems like files that don't have a corresponding Spotify file. I have these files on my computer, I was able to sync them and play them on the desktop version...

Casual Listener

I have a few files I'm trying to sync with my iPhone 4S that just won't seem to carry over.  Seems like files that don't have a corresponding Spotify file.  I have these files on my compute...

yeags84

Casual Listener

644 Views

2 replies

0 likes

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cannot play selected song on my iphone

I get a message.....only premium users can stream on demand.....I have a trial premium membership already. Help.

Newbie

I get a message.....only premium users can stream on demand..... I have a trial premium membership already. Help.  

Peter__

Community Legend

603 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlist playback order

I have en guestion for my Spotyfi iPhone app Does anyone know if it is posible to playback a playlist in reverse, så that the song i've last added is the first song, and not the last I can do this on my Mac, simply by sorting my playlist acording to ...

Newbie

I have en guestion for my Spotyfi iPhone app   Does anyone know if it is posible to playback a playlist in reverse, så that the song i've last added is the first song, and not the last  ...

Peter__

Community Legend

746 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

getting started

I am a new member.I have had the free trial and now completed the Spotift premium and been given a user name.I have even reinstalled on my Ipad but it is still showing the Premium Required Warning.How can I have this removed?

Newbie

I am a new member.I have had the free trial and now completed the Spotift premium and been given a user name. I have even reinstalled on my Ipad but it is still showing the Premium Required Warning....

user-removed

Not applicable

514 Views

1 replies

0 likes

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  • 1 replies
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New Logo

If you guys are updating the desktop app with the new logo.... you should definitely update the mobile app icon logo... Its getting way too old and that should deserve a refresh too -Chase

Roadie

If you guys are updating the desktop app with the new logo.... you should definitely update the mobile app icon logo... Its getting way too old and that should deserve a refresh too 🙂    ...

634 Views

0 replies

0 likes

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spotify stops playing after about 1 hour on ipod touch

I have spotify premium and use an ipod touch. I mainly use it in a dock in my daughter's bedroom to play nursery rhymes. I noticed that the playlist, which was set to repeat, was spontaneously stopping after about one hour. Thinking that this could h...

Newbie

I have spotify premium and use an ipod touch. I mainly use it in a dock in my daughter's bedroom to play nursery rhymes. I noticed that the playlist, which was set to repeat, was spontaneously stoppi...

HikariKaoriko

Casual Listener

1216 Views

1 replies

0 likes

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  • 1 replies
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No se sincronizan mis amigos de Facebook con spotify

Hola Comunidad! He empezado a utilizar Spotify y directamente entré con mis datos de Facebook. ahora estoy en el primer mes de prueba y no se me cargan mis amigos de Facebook. Voy a seguir y me dice que no hay mas personas para mostrar, pero es que n...

Newbie

Hola Comunidad!   He empezado a utilizar Spotify y directamente entré con mis datos de Facebook. ahora estoy en el primer mes de prueba y no se me cargan mis amigos de Facebook. Voy a seguir y...

889 Views

0 replies

3 likes

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  • 0 replies
  • 3 likes

Saying I need spotify premium to play song

I am a paying customer and the app says I need to be a premium member to play songs. This is outrageous. I am paying my hard earned money to be denied the service I am paying for. Very disappointing

Casual Listener

I am a paying customer and the app says I need to be a premium member to play songs. This is outrageous. I am paying my hard earned money to be denied the service I am paying for. Very disappointing

Vinny900036

Casual Listener

1250 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Premium not working on my account

Hi what do I do to get my account started as a premium user after I logged in it keeps telling me only premium user can stream

Casual Listener

Hi what do I do to get my account started as a premium user after I logged in it keeps telling me only premium user can stream

Liam

Community Legend

1043 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Won't Sync new song to My ipod Classic. Please help.

I have followed all the instructions and it still won't syn the new songs to my ipod. Please help. Plus when i do just the stars on just new songs it wipes out all the previous songs and then doens't even add the new sogs. WHY???????

Casual Listener

I have followed all the instructions and it still won't syn the new songs to my ipod. Please help. Plus when i do just the stars on just new songs it wipes out all the previous songs and then doens't...

Liam

Community Legend

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

Have to rest offline playlists

Why do I have to reset my available offline playlists every time I open Spotify on my iPhone 5?

Casual Listener

Why do I have to reset my available offline playlists every time I open Spotify on my iPhone 5?

344 Views

0 replies

0 likes

  • 344 Views
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Playlists do not work on iphone

When I go to my playlists it says I am not a premium user, but I can access them on my laptop. How can I fix this?

Regular

When I go to my playlists it says I am not a premium user, but I can access them on my laptop.    How can I fix this?

Peter__

Community Legend

1123 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes