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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30706 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95430 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293861 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123765 Views

19 replies

38 likes

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total beginner

Hi i am a total beginner when it comes to macs and spotify. i have a mac and an ipad mini and i will shortly be getting an iphone. i signed up for premium as i think spotify is fantastic but i need a step by step guide to help me use my 3 devices on ...

Visitor

Hi i am a total beginner when it comes to macs and spotify. i have a mac and an ipad mini and i will shortly be getting an iphone. i signed up for premium as i think spotify is fantastic but i need a...

Peter__

Community Legend

1607 Views

1 replies

0 likes

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Solved!! Spotify Premium failing to scrobble to Last.fm

Hi, I've added my Last.fm details to the iPhone app (version 0.6.2.72) but songs I listen to fail to scrobble to Last.fm. Is there a known issue with this or is there something I'm missing in my iPhone or Last.fm settings? My iPhone is running iOS 6....

Music Fan

Hi,   I've added my Last.fm details to the iPhone app (version 0.6.2.72) but songs I listen to fail to scrobble to Last.fm. Is there a known issue with this or is there something I'm missing i...

RichArrowsmith

Music Fan

4898 Views

2 replies

0 likes

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Release Notes - Spotify for iOS 0.6.2

What's new in this version (0.6.2): New: Now you can listen in your car with the Ford SYNC AppLink platform. Log into your Premium account on your iOS device and connect it to SYNC AppLink. Enjoy voice-controlled access to all your favourite music, p...

Spotify Legend

What's new in this version (0.6.2): New: Now you can listen in your car with the Ford SYNC AppLink platform. Log into your Premium account on your iOS device and connect it to SYNC AppLink. Enjoy...

jayyyy09

Casual Listener

2679 Views

8 replies

1 likes

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Problem with Playlist Syncing!! HELP!

So I have 805 songs that I starred and are on my offline playlist. I accidentally clicked the OFF button and it made all my playlist not available offline, so clicked it back so it can download them and it downloads up to the 260 song and doesn't mov...

Casual Listener

So I have 805 songs that I starred and are on my offline playlist. I accidentally clicked the OFF button and it made all my playlist not available offline, so clicked it back so it can download them ...

498 Views

0 replies

0 likes

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Syncing problems.

I've read that devices have a syncing limit but I haven't reached it yet. However, recently my most recent playlists keep disappearing from my iPhone when I load it up. They eventually reappear but the phone forgets they've been synced and they have ...

Newbie

I've read that devices have a syncing limit but I haven't reached it yet. However, recently my most recent playlists keep disappearing from my iPhone when I load it up. They eventually reappear but t...

JGA

Casual Listener

614 Views

2 replies

0 likes

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Solved!! Spotify Update - Broken JVC Car Connection

Hi GuysSince the latest update my iphone will no longer work with my JVC Radio and iPod car kit, anyway of rolling back or fixing this?ThanksDave

Casual Listener

Hi Guys Since the latest update my iphone will no longer work with my JVC Radio and iPod car kit, anyway of rolling back or fixing this? Thanks Dave

DJDAVEUK

Casual Listener

959 Views

1 replies

0 likes

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Jailbreaks problems

i dont know if you have a solution for this put i cant find anything online. i have spotify premium and a jailbroken iphone on 6.1.2 and when i search on my playlist on spotify it works but then i click the song and it force closes the app, ive tried...

Newbie

i dont know if you have a solution for this put i cant find anything online. i have spotify premium and a jailbroken iphone on 6.1.2 and when i search on my playlist on spotify it works but then i cl...

Peter__

Community Legend

596 Views

1 replies

0 likes

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Spotify premium trial not working on iPhone 4S

Hello I just today signed up for the spotify premium trial and it isn't working on my phone. It says I'm signed up for premium. Thanks!

Newbie

Hello I just today signed up for the spotify premium trial and it isn't working on my phone. It says I'm signed up for premium. Thanks!

Liam

Community Legend

554 Views

1 replies

0 likes

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Volume through Dock

I have an Altec Lansing dock that I use to listen to music at work. At the lowest volume setting, all other music apps (i.e. Raditaz, Sky.fm, Pandora, etc.) play at a reasonable volume. Spotify plays at the volume equivilant to "two more volume UP pr...

Casual Listener

I have an Altec Lansing dock that I use to listen to music at work.  At the lowest volume setting, all other music apps (i.e. Raditaz, Sky.fm, Pandora, etc.) play at a reasonable volume.  S...

331 Views

0 replies

0 likes

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playlists of other people i cannot find anymore on my ipad , on my pcstill there

Hello, I have on my pc spotify... no problems , but on my i pad i have now version 061.48..When i search for example "disco "i get on my pc lots of playlists form other people , but on my i pad isee only one...and before update to this version i had ...

Newbie

Hello,   I have on my pc spotify... no problems , but on my i pad i have now version 061.48.. When i search for example  "disco "i get on my pc lots of playlists form other people , but ...

eliboo21

Newbie

421 Views

1 replies

0 likes

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How do I find friends and share?

Hi I cannot find friends on my iphone. When I try to share a track or search fro friends, the option of spotify people does not exist in the share window. It only displays facebook, twitter, email, sms, etc etc My laptop works fine, but my iphone doe...

Visitor

Hi   I cannot find friends on my iphone. When I try to share a track or search fro friends, the option of   spotify people   does not exist in the share window. It only displays ...

MichaelJerzak

Composer

537 Views

1 replies

0 likes

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iPhone 5 does not appear under devices/local files not syncing to iPhone

I want to sync local files to playlists on my iPhone. They play fine in Spotify on my laptop. I have spotify on my Macbook with no security settings that block syncing whatsoever. I have my iPhone and laptop on the same university wifi network. I hav...

Newbie

I want to sync local files to playlists on my iPhone. They play fine in Spotify on my laptop.  I have spotify on my Macbook with no security settings that block syncing whatsoever.  I have ...

ciara72

Newbie

629 Views

2 replies

0 likes

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Track and Album Disappeared?

Yesterday, I was listening to Michael Buble's album "Crazy Love", and today it disappeared out of nowhere. Read the support threads on here, mods post a FAQ link but it just redirects to the main spotify support page. Any ideas? It's signed by Repris...

Music Fan

Yesterday, I was listening to Michael Buble's album "Crazy Love", and today it disappeared out of nowhere. Read the support threads on here, mods post a FAQ link but it just redirects to the main s...

AydanCasey

Newbie

1464 Views

4 replies

0 likes

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Problem with Premium account on iPhone 4s

I just signed up for a preimum account and online it says I have the premium trial but when I go to my Spotify app on my iPhone 4s, it says I need a premium account to stream songs? I have to sync a song if I want to be able to play it. How do I fix ...

Newbie

I just signed up for a preimum account and online it says I have the premium trial but when I go to my Spotify app on my iPhone 4s, it says I need a premium account to stream songs? I have to sync a ...

Peter__

Community Legend

331 Views

1 replies

0 likes

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Off-line not working

After months of no problems now I cannot get my off-line playlists to play no matter what I do. I wonder if anyone else has had this problem and what the solution is. I've got the monthly subscription set up. Colin

Casual Listener

After months of no problems now I cannot get my off-line playlists to play no matter what I do.   I wonder if anyone else has had this problem and what the solution is.   I've got t...

eloigc

Newbie

476 Views

2 replies

0 likes

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Playlists not downloading; reinstall fixes the issue temporarily, but it breaks again

DescriptionOffline sync doesn't work for playlists. I tried reinstalling following the instructions in the troubleshooting guide. This resolved the issue briefly, allowing me to download the playlist. However, after some time with the app running in ...

Casual Listener

Description Offline sync doesn't work for playlists. I tried reinstalling following the instructions in the troubleshooting guide. This resolved the issue briefly, allowing me to download the playli...

cjvr

Newbie

703 Views

4 replies

0 likes

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My spotify premium is not working on my iPhone 4S

I have recently needed to replace my iPhone and tried to access my spotify account to find it has all my albums but does not give me access to my premium like showing no songs in the albums. Can you please help me with a solution, I do value this app...

Newbie

I have recently needed to replace my iPhone and tried to access my spotify account to find it has all my albums but does not give me access to my premium like showing no songs in the albums. Can you ...

361 Views

0 replies

0 likes

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Local Files Not Appearing/Syncing on iPhone

To preface my issue, I've looked at several posts about this problem and still can't get it to work. Most of those I've seen who've written about this problem can see their files on their iPhone but cannot play them. I can't see mine nor play them. H...

Newbie

To preface my issue, I've looked at several posts about this problem and still can't get it to work.  Most of those I've seen who've written about this problem can see their files on their iPhon...

346 Views

0 replies

0 likes

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Updated to Premium. Won;'t work on my iphone 4s

I got an iphone 4s a few days ago, got the spotfy app, got the 2 days of free premium and it expired yesterday. I updated to premium today and it will not recognize my membership on my iphone as premium. It keeps saying to update to premium despite l...

Regular

I got an iphone 4s a few days ago, got the spotfy app, got the 2 days of free premium and it expired yesterday. I updated to premium today and it will not recognize my membership on my iphone as prem...

gbroncos84

Newbie

3071 Views

10 replies

0 likes

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Solved!! MAC and Iphone - local files

I have a MAC, an IPAD and an Iphone. I have synced local files between these, but i only have 19 local files on my MAC, 71 local file son my IPAD and 64 local files on my Iphone. I dont really understand the local files, and i dont understand why the...

Regular

I have a MAC, an IPAD and an Iphone.   I have synced local files between these, but i only have 19 local files on my MAC, 71 local file son my IPAD and 64 local files on my Iphone.  &nbs...

barry666

Music Fan

1634 Views

4 replies

0 likes

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