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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Sporedd66

Newbie

143390 Views

504 replies

108 likes

  • 143390 Views
  • 504 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

100028 Views

19 replies

38 likes

  • 100028 Views
  • 19 replies
  • 38 likes

Sync while having screen locked. :-)

Hi. Just wonder, is it possible to keep syncing music offline when the screen on the iOS-device is locked as long it is connected to power? I think i read about this on the Spotify-help page after i started using Spotify on my iOS-device.

Regular

Hi.   Just wonder, is it possible to keep syncing music offline when the screen on the iOS-device is locked as long it is connected to power? I think i read about this on the Spotify-help page...

Freffa22

Regular

4229 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

help please

i got spotify premium and have the receipt that was sent to my email but when im trying to listen to a song on my iphone or ipad it says you need premium. i need help

Newbie

i got spotify premium and have the receipt that was sent to my email but when im trying to listen to a song on my iphone or ipad it says you need premium. i need help

Peter__

Community Legend

207 Views

1 replies

0 likes

  • 207 Views
  • 1 replies
  • 0 likes

Offline playlists will not sync to iPhone 4

HiPlease can you help me, I have been trying for about 2 weeks now to sync my playlists I want made available offline, it has gotten to a point and will not sync anymore. This is not because I have reached 3,333 tracks or am on a 4th device. I pay fo...

Casual Listener

Hi Please can you help me, I have been trying for about 2 weeks now to sync my playlists I want made available offline, it has gotten to a point and will not sync anymore. This is not because I ha...

Vc0302

Casual Listener

394 Views

2 replies

0 likes

  • 394 Views
  • 2 replies
  • 0 likes

Says I am not a premium user when I am

I payed the 9.99 a month and then it stopped letting me listen to my own playlists. Said I had to be a premuim user which I am. I don't want to listen to the radio I want to listen to my song I downloaded ! HELPPPPP PLEASEEEE

Newbie

I payed the 9.99 a month and then it stopped letting me listen to my own playlists. Said I had to be a premuim user which I am. I don't want to listen to the radio I want to listen to my song I downl...

Peter__

Community Legend

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

New IOS update 2/27/13 taken away EQ from the app- also , what's with the recommendations?

I updated the app this morning to the new update and right away when I was in my car I noticed the music didn't sound "right" to me. I went to check if my EQ's had reset after the update and realized I could not bring them back up. Spotify, please FI...

Music Fan

I updated the app this morning to the new update and right away when I was in my car I noticed the music didn't sound "right" to me.   I went to check if my EQ's had reset after the update ...

Fraga

Newbie

1535 Views

4 replies

10 likes

  • 1535 Views
  • 4 replies
  • 10 likes

ima premium user got the recipt says my card will be charged but

the problem is i cant play nothing but the radio it says premium users only but radios free i contacted spotify support but they brought me here even after saying dude dont bring me to that site again this question aint even on here im n an ipad 4 wi...

Newbie

the problem is i cant play nothing but the radio it says premium users only but radios free i contacted spotify support but they brought me here even after saying dude dont bring me to that site agai...

Peter__

Community Legend

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Spotify Premium y descargas en IPOD

Buenos dias. Estoy interesado en subscribirme en Spotify Premium, pero tengo una duda. Te permite descargar toda la música de forma ilimitada y poder almcenarla en un dispositivo Ipod? Y esa música, ¿ya es de tu propiedad para siempre? Gracias

Casual Listener

Buenos dias.   Estoy interesado en subscribirme en Spotify Premium, pero tengo una duda. Te permite descargar toda la música de forma ilimitada y poder almcenarla en un dispositivo Ipod? Y esa...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

spotify premium playlists disappear and fail to show as cached on iphone4

Hi, I have been having issues with the offline mobile sync - when I access for the commute each day, my most recently added and offline-synced tracks take a couple of mins to reappear, and when they do, they are no longer cached for offline. Curiousl...

Newbie

Hi, I have been having issues with the offline mobile sync - when I access for the commute each day, my most recently added and offline-synced tracks take a couple of mins to reappear, and when they ...

656 Views

0 replies

1 likes

iphone4 syncing offline
  • 656 Views
  • 0 replies
  • 1 likes

Solved!! New user - Problem playing music on ipad

I am new to Spotify and have downloaded the app on my ipad. When I go to play music, I get a pop-up which says that I need premium to do that. What am I doing wrong ?

Casual Listener

I am new to Spotify and have downloaded the app on my ipad.  When I go to play music, I get a pop-up which says that I need premium to do that.  What am I doing wrong ?

Bfcmet

Casual Listener

810 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

new user - iphone not picking up premium status

hello, i just signed up for premium online, but when i go to my spotify app on the iphone (even tried logging out and logging back in) it won't recognize that i'm a premium member and allow me to stream on demand. how do i fix this? thanks!

Casual Listener

hello, i just signed up for premium online, but when i go to my spotify app on the iphone (even tried logging out and logging back in) it won't recognize that i'm a premium member and allow me to str...

MichaelJerzak

Composer

1276 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Solved!! My Premium account is not working on my iPhone!!

I have used the 30 day permium free on my iPhone and it worked. But I sign up for Premium after it is over and it wont let me do it on my App. It still treats it like it is a free account, I cant use the premium features. I hope this isnt a scam, thi...

Casual Listener

I have used the 30 day permium free on my iPhone and it worked. But I sign up for Premium after it is over and it wont let me do it on my App. It still treats it like it is a free account, I cant use...

kboxle9286

Newbie

2246 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Uso de memoria en iphone.

Solicito ayuda para saber dónde almacena spotify las listas offline en iphone 4 y cómo se puede liberar la memoria en iphone 4.

Newbie

Solicito ayuda para saber dónde almacena spotify las listas offline en iphone 4 y cómo se puede liberar la memoria en iphone 4.

479 Views

0 replies

0 likes

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Premium

Hello, I just signed up for premium and it still says I have "3 hours remaning" for my trial on my phone. Does it take a while for it to change? Here is an image: http://i.imgur.com/FWPt52M.jpg

Newbie

Hello, I just signed up for premium and it still says I have "3 hours remaning" for my trial on my phone. Does it take a while for it to change? Here is an image: http://i.imgur.com/FWPt52M.jpg

Peter__

Community Legend

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Local Files on iPhone 4 don't work properly.

Whenever I listen to local files on my iPhone 4, the song will play fine. However, when the song ends it doesn't go to the next song in the queue, and sometimes it even causes the next song button to become greyed out. It even seems like the song is ...

Newbie

Whenever I listen to local files on my iPhone 4, the song will play fine. However, when the song ends it doesn't go to the next song in the queue, and sometimes it even causes the next song button to...

cwvink

Casual Listener

643 Views

1 replies

0 likes

  • 643 Views
  • 1 replies
  • 0 likes

Solved!! Spotify telling me I don't have a Premium account?

Hey guys,I have had a Premium account with Spotify since July of 2011. Whenever I attempt to play a song from a playlist that I downloaded for offline use, I get a message saying "Only Premium users can stream on demand." I have tried to log out and ...

Casual Listener

Hey guys, I have had a Premium account with Spotify since July of 2011. Whenever I attempt to play a song from a playlist that I downloaded for offline use, I get a message saying "Only Premium us...

Peter__

Community Legend

3264 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Update to premium when already paying for premium

I have recently just purchased an iPhone and was using spotify premium fine until today, when I tried to listen to my music it says I need to sign up to premium. It works fine on my iPad still.

Casual Listener

I have recently just purchased an iPhone and was using spotify premium fine until today, when I tried to listen to my music it says I need to sign up to premium. It works fine on my iPad still.

Peter__

Community Legend

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Premium

my premium account dosnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song".

Newbie

my premium account dosnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song".

Peter__

Community Legend

359 Views

2 replies

0 likes

  • 359 Views
  • 2 replies
  • 0 likes

**bleep** THIS I PAYED MY MONEY WHERE'S MY PREMIUM?!?!?

Where THE **bleep** IS MY DAM PREMIUM?!? Okay it says I'm a active user of premium. It has took the money out my 10.00$ is gone, but I can use premium on my IPHONE 4 6.0.1?!? Why ?? No I'm not using my face book account I'm using my actual spotify I'...

Music Fan

Where THE **bleep** IS MY DAM PREMIUM?!? Okay it says I'm a active user of premium. It has took the money out my 10.00$ is gone, but I can use premium on my IPHONE 4 6.0.1?!? Why ?? No I'm not using ...

markodor1234

Newbie

1691 Views

13 replies

0 likes

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  • 13 replies
  • 0 likes

Solved!! Am I using the 30 day trial?

First I got a 48 hour trial and before it ended I signed up for the free 30 day trial. After I signed up I looked at the subscription status and it said I'm a premium member for only am extra 2 days. So did I ever get my 30 day trial??

Casual Listener

First I got a 48 hour trial and before it ended I signed up for the free 30 day trial. After I signed up I looked at the subscription status and it said I'm a premium member for only am extra 2 days....

Itsluis202

Casual Listener

493 Views

2 replies

0 likes

  • 493 Views
  • 2 replies
  • 0 likes

Ipod 2 gen not showing under devices

Hi all, I've an Ipod Nano 2gen and it's not showing under devices.I've OSX 10.8.2 and latest version of spotify. I connected the USB after Spotify start and I don't have itunes running.I took care of not having any sync preferences between the ipod a...

Casual Listener

Hi all,   I've an Ipod Nano 2gen and it's not showing under devices. I've OSX 10.8.2 and latest version of spotify.   I connected the USB after Spotify start and I don't have itunes ru...

Gianlu6969

Casual Listener

307 Views

2 replies

0 likes

  • 307 Views
  • 2 replies
  • 0 likes