Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 909 Views
  • 2 replies
  • 6 likes
  • 909 Views
  • 2 replies
  • 6 likes

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 16107 Views
  • 1 replies
  • 2 likes
  • 16107 Views
  • 1 replies
  • 2 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 88921 Views
  • 125 replies
  • 33 likes
  • 88921 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 20883 Views
  • 8 replies
  • 0 likes
  • 20883 Views
  • 8 replies
  • 0 likes

iPhone - Playlist issues, ignores queued tracks

Hi, I'm having trouble with Spotify on my iPhone 4S. I can queue songs, but when the current song finishes, rather than go to the queued song, it will just skip to another random song in an entirely different playlist. It then won't let me skip any m...

  • Newbie
  • Hi,   I'm having trouble with Spotify on my iPhone 4S. I can queue songs, but when the current song finishes, rather than go to the queued song, it will just skip to another random song in a...
  • 180 Views
  • 0 replies
  • 0 likes
  • 180 Views
  • 0 replies
  • 0 likes

downloading playlist to iphone

can i download my "spotify favorites" playlist to my iphone 5 as a one-time service, or do I need to subscribe tothe spotify premium and pay monthly?

  • Newbie
  • can i download my "spotify favorites" playlist to my iphone 5 as a one-time service, or do I need to subscribe tothe spotify premium and pay monthly?
  • Jude
  • Spotify Legend
  • 341 Views
  • 1 replies
  • 0 likes
  • 341 Views
  • 1 replies
  • 0 likes

Spotify iOS 4 shuts down

Hello, When I open spotify on my iPhone to listen to music Spotify always shuts down after 1 minute or so, I have Spotify iOS 4 I can't update my iPhone to iOS 5 cuz I have the older phone.

  • Regular
  • Hello,   When I open spotify on my iPhone to listen to music Spotify always shuts down after 1 minute or so, I have Spotify iOS 4   I can't update my iPhone to iOS 5 cuz I have the ...
  • DJP1972
  • Regular
  • 1511 Views
  • 23 replies
  • 1 likes
  • 1511 Views
  • 23 replies
  • 1 likes

Premium subscription won't work on iphone 4!

I have subscribed to spotify and while I can use it on my computer ( a pc) whenever I log into spotify on my iphone 4 with ios6 I am given the message that only premium users can play songs on demand. I AM a premium user! I am logging in correctly, I...

  • Casual Listener
  • I have subscribed to spotify and while I can use it on my computer ( a pc) whenever I log into spotify on my iphone 4 with ios6 I am given the message that only premium users can play songs on demand...
  • seanybiker
  • Newbie
  • 327 Views
  • 4 replies
  • 0 likes
  • 327 Views
  • 4 replies
  • 0 likes

My phone won't activate my account

So I switched to an iPhone 4 downloaded all my apps from iCloud and every other app word just fine. Every times I try to listen to my playlist it sends me to the radio and says its for premium users only so I checked my account and it says I am a pre...

  • Visitor
  • So I switched to an iPhone 4 downloaded all my apps from iCloud and every other app word just fine. Every times I try to listen to my playlist it sends me to the radio and says its for premium users ...
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes

Problems with Spotify on car system since iOS6 upgrade

Ever since upgrading to iOS6 on my iPhone, I am not able to use Spotify at all. I have tried connecting the USB and then hitting "play" on Spotify, but there's nothing; it only allows me to play music from iTunes. Hope someone can help!

  • Casual Listener
  • Ever since upgrading to iOS6 on my iPhone, I am not able to use Spotify at all. I have tried connecting the USB and then hitting "play" on Spotify, but there's nothing; it only allows me to play musi...
  • ThePantman
  • Casual Listener
  • 381 Views
  • 3 replies
  • 1 likes
  • 381 Views
  • 3 replies
  • 1 likes

When am I "syncing" and when am I "streaming"?

I have a playlist that I have downloaded so i can take offline, but I also use it when I'm at home with an internet connection. I have the sound quality under settings set to Extreme for streaming and Normal when I'm syncing. I'm fine with the qualit...

  • Newbie
  • I have a playlist that I have downloaded so i can take offline, but I also use it when I'm at home with an internet connection. I have the sound quality under settings set to Extreme for streaming an...
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
  • 0 likes

no playlist

after the latest update all my playlists are gone from my iphone, although the playlists are still on my computer app. If i connect to my pc en say to synchronize some playlist with my iphone, the synchronization starts, but no play list appear. What...

  • Casual Listener
  • after the latest update all my playlists are gone from my iphone, although the playlists are still on my computer app. If i connect to my pc en say to synchronize some playlist with my iphone, the ...
  • _kkatie
  • Casual Listener
  • 293 Views
  • 3 replies
  • 0 likes
  • 293 Views
  • 3 replies
  • 0 likes

Albums missing on iPhone

I just upgraded to Spotify Premium after purchasing an iPhone 4s. All seemed to be going well until I made the unhappy discovery that many of my "starred" albums are readily available when using my laptop but can not be found using the search functio...

  • Casual Listener
  • I just upgraded to Spotify Premium after purchasing an iPhone 4s. All seemed to be going well until I made the unhappy discovery that many of my "starred" albums are readily available when using my l...
  • unclebunk
  • Casual Listener
  • 466 Views
  • 2 replies
  • 0 likes
  • 466 Views
  • 2 replies
  • 0 likes

No Radio, No Library

The desktop client is pretty good. I use it instead of itunes now. And the iphone client is pretty good if you spend lots of time on the desktop client. Which I don't. How come there's no kind of library support on the iPhone? Playlists are great and...

  • Casual Listener
  • The desktop client is pretty good. I use it instead of itunes now. And the iphone client is pretty good if you spend lots of time on the desktop client. Which I don't.   How come there's no ...
  • ThadArmitage
  • Casual Listener
  • 376 Views
  • 2 replies
  • 1 likes
  • 376 Views
  • 2 replies
  • 1 likes

Solved!! Ipad update now causes itunes playlists to instantly crash spotify when I try to play them

I upgraded to Spotify Premium so that I could use Spotify on my ipad. This worked really well & I could even play my itunes playlists which were on my windows desktop. These playlists also contained tracks that weren't on spotify & just on my local h...

  • Regular
  • I upgraded to Spotify Premium so that I could use Spotify on my ipad. This worked really well & I could even play my itunes playlists which were on my windows desktop. These playlists also contai...
  • RockinRoyston
  • Regular
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Solved!! New Premium Member

Hi! I just signed up for Spotify Premium. My understanding is that we can play any tracks freely from the Spotify library on the iPhone. But, when I look up an artist and click one of their songs, I get "Only Premium users can stream on demand," and ...

  • Casual Listener
  • Hi!   I just signed up for Spotify Premium. My understanding is that we can play any tracks freely from the Spotify library on the iPhone. But, when I look up an artist and click one of thei...
  • Yuppitsthatkid
  • Music Fan
  • 322 Views
  • 3 replies
  • 0 likes
  • 322 Views
  • 3 replies
  • 0 likes

HELP!!!!! iPhone 4 no premium!?

I just bought the premium for my iPhone 4 aaaand it still says I'm a free member f$&@ that. I spent hard earned money on this, and I'm not going to let it go to waste. I'd like to get this resolved ASAP! I'm not to happy with this so called junk....

  • Music Fan
  • I just bought the premium for my iPhone 4 aaaand it still says I'm a free member f$&@ that. I spent hard earned money on this, and I'm not going to let it go to waste. I'd like to get this resolv...
  • 148 Views
  • 0 replies
  • 0 likes
  • 148 Views
  • 0 replies
  • 0 likes

iPad does not stream music

Hi there, I have a 4th Generation iPad and have Premium subscription of Spotify. I am having this strange behaviour where Spotify does not stream any music unless the song is in offline mode. You press play and the app just does not do any thing. Som...

  • Newbie
  • Hi there,   I have a 4th Generation iPad and have Premium subscription of Spotify.    I am having this strange behaviour where Spotify does not stream any music unless the song...
  • 185 Views
  • 0 replies
  • 0 likes
  • 185 Views
  • 0 replies
  • 0 likes

Spotify stops playing randomly connected to car stereo using USB cable

iOS spotify will randomly stop playing and disconnect my iPhone from the car stereo when connected using 30 pin USB cable - help please

  • Casual Listener
  • iOS spotify will randomly stop playing and disconnect my iPhone from the car stereo when connected using 30 pin USB cable - help please
  • 1156 Views
  • 0 replies
  • 0 likes
  • 1156 Views
  • 0 replies
  • 0 likes

Playlists have disappeared after updating iOS app

I'm a premium user via Virgin Media in the UK. Since updating to the latest version of the iOS app yesterday all my playlists have disappeared. Any ideas?

  • Newbie
  • I'm a premium user via Virgin Media in the UK. Since updating to the latest version of the iOS app yesterday all my playlists have disappeared. Any ideas?
  • wesleymaur
  • Music Fan
  • 705 Views
  • 6 replies
  • 0 likes
  • 705 Views
  • 6 replies
  • 0 likes

Solved!! Two steps back....

Why in heaven's sake, you have removed the ability to sort songs in playlists?

  • Gig Goer
  • Why in heaven's sake, you have removed the ability to sort songs in playlists?
  • MattSuda
  • Spotify Star
  • 318 Views
  • 3 replies
  • 0 likes
  • 318 Views
  • 3 replies
  • 0 likes

Solved!! Playlists Invisible After Update to 0.5.8

After I updated the Spotify app on my iPhone and iPad yesterday to 0.5.8, my custom playlists no longer show up in the app. Album playlists are still there, but any playlists that I put together myself are gone and I can't get them to show back up.

  • Casual Listener
  • After I updated the Spotify app on my iPhone and iPad yesterday to 0.5.8, my custom playlists no longer show up in the app. Album playlists are still there, but any playlists that I put together myse...
  • Peter_Piper
  • Regular
  • 883 Views
  • 11 replies
  • 0 likes
  • 883 Views
  • 11 replies
  • 0 likes

No playlists on iOS devices after the last update

My desktop playlists are no longer avaiable on my iOS devices. This includes iPhone4S and the iPad Mini. Any ideas?

  • Casual Listener
  • My desktop playlists are no longer avaiable on my iOS devices. This includes iPhone4S and the iPad Mini. Any ideas?
  • hanseriksson
  • Casual Listener
  • 280 Views
  • 2 replies
  • 0 likes
  • 280 Views
  • 2 replies
  • 0 likes

Solved!! The app crashes when I hit the "Playlists" button.

Description The app crashes when I hit the "Playlists" button. My iPad/iPhone model iPhone4. Device’s Operating System iOS 6.0.1. Is your device jailbroken? No. Approximately how many playlists do you have? 30. My mobile Spotify version 0.5.8.73. My ...

  • Casual Listener
  • Description The app crashes when I hit the "Playlists" button.   My iPad/iPhone model iPhone4.   Device’s Operating System iOS 6.0.1.   Is your device jailbroken...
  • Richard
  • Community Legend
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes