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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232842 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114445 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2339 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304035 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129723 Views

19 replies

38 likes

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Airplay on Spotify app for iPad does not work

Airplay on Spotify app for iPad does not work with the latest update on Spotify and Apple TV. There is no sound?Airplay works fine with other services and apps.Fix it plz

Newbie

Airplay on Spotify app for iPad does not work with the latest update on Spotify and Apple TV. There is no sound? Airplay works fine with other services and apps. Fix it plz  

578 Views

0 replies

1 likes

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Syncing wont continue after I play a song

I set the playlists I wanted to be synced as available offline...then later before it was done, I played a song set to be synced, but not yet synced. I discovered that upon playing a song now it will sync when the song is finished, but if I'm not pla...

Newbie

I set the playlists I wanted to be synced as available offline...then later before it was done, I played a song set to be synced, but not yet synced. I discovered that upon playing a song now it will...

390 Views

0 replies

0 likes

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Is it possible to see lyrics in offline mode?

I downloaded the Spotify app and the Tunewiki app on my iPod Touch. I have the Spotify Premium trial, so I can listen to the songs in offline mode. However, I don't know how to get the lyrics to show up on the screen. I know that on my computer, I ca...

Casual Listener

I downloaded the Spotify app and the Tunewiki app on my iPod Touch. I have the Spotify Premium trial, so I can listen to the songs in offline mode. However, I don't know how to get the lyrics to show...

derekelang

Newbie

4341 Views

1 replies

2 likes

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Solved!! Music from CD is not working on Spotify Mobile.

So i got in today and put my CD into my Mac, and put the songs on iTunes and also in a folder on my Mac.Then i put the songs on my Spotify library as i normally would and it worked fine, but when i went to go listen to the songs on my phone they came...

Casual Listener

So i got in today and put my CD into my Mac, and put the songs on iTunes and also in a folder on my Mac. Then i put the songs on my Spotify library as i normally would and it worked fine, but when i...

m810k

Casual Listener

1017 Views

3 replies

0 likes

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Spotify not working on iPhone

My spotify app keeps closing when I open it up. No error appears. Tried many times now.

Newbie

My spotify app keeps closing when I open it up. No error appears. Tried many times now.

526 Views

0 replies

0 likes

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Sync issues

Hi,My spotify account won't sync any more than 11 songs to my offline mode. I have had this before and it's all becoming very frustrating.Can you please look at this issue and repair.Thanks

Casual Listener

Hi, My spotify account won't sync any more than 11 songs to my offline mode. I have had this before and it's all becoming very frustrating. Can you please look at this issue and repair. Than...

Peter__

Community Legend

663 Views

3 replies

0 likes

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Organize playlist

Hi how do I order my playlist on iphone? I have 600 tracks in my starred playlist. First 100 tracks are in random order and the rest are in alphabetical order; very messy...

Roadie

Hi how do I order my playlist on iphone? I have 600 tracks in my starred playlist. First 100 tracks are in random order and the rest are in alphabetical order; very messy...

Peter__

Community Legend

423 Views

1 replies

0 likes

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Refund

Hi I literally just bought the unlimited package for a month but as I'm using IPad didn't realise this should of been the Premium account can I please have a refund for the unlimited?!Regardsgazashman

Newbie

Hi I literally just bought the unlimited package for a month but as I'm using IPad didn't realise this should of been the Premium account can I please have a refund for the unlimited?! Regards ga...

Adam

Roadie

335 Views

1 replies

0 likes

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Premium not working on iPad

My premium service works on my pc and also iPhone, however my iPad says I'm not a premium customer. I've uninstalled the app several times and also checked to ensure I'm using the same log in. How can I fix this? Thanks!

Newbie

My premium service works on my pc and also iPhone, however my iPad says I'm not a premium customer. I've uninstalled the app several times and also checked to ensure I'm using the same log in. How ca...

Adam

Roadie

353 Views

1 replies

0 likes

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getting spotify music onto my ipod

Hi thereI have spotify premium and have registered my ipod with spotify. I followed the instructions where i wiped all my itunes music and re synced with spotify so that i can upload my music from my spotify list to my ipod but it wont work! I just k...

Casual Listener

Hi there I have spotify premium and have registered my ipod with spotify. I followed the instructions where i wiped all my itunes music and re synced with spotify so that i can upload my music from ...

Adam

Roadie

642 Views

3 replies

0 likes

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Solved!! Friends cannot see my playlists

Do I need to flip a switch somewhere so that when my friends view my account, they can see my created playlists? All they can see is my "starred," list. When I click on a friends account, I can view created lists they made. So far, I cannot figure ou...

Visitor

Do I need to flip a switch somewhere so that when my friends view my account, they can see my created playlists? All they can see is my "starred," list. When I click on a friends account, I can view ...

user-removed

Not applicable

1218 Views

2 replies

0 likes

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Offline Playlist Syncing - Stuck on certain songs

I've recently run into an issue with syncing offline playlists: the sync will work for a few songs, and then get stuck on a certain song. It looks like it's 'Downloading,' but it can go for hours and nothing will happen. As a result, none of the song...

Newbie

I've recently run into an issue with syncing offline playlists:   the sync will work for a few songs, and then get stuck on a certain song.   It looks like it's 'Downloading,' but it ca...

candkaanme

Newbie

2615 Views

7 replies

9 likes

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Latest Spotify release is preventing iPhone Car integration from working

Unlike other users, my Spotify App (on iPhone 4S) seem to work / integreate perefctly with my BMW / Mini Cooper ipod connection. I have been able to view current song title as well as use the back / forward buttons on my steering wheel. All this has ...

Regular

Unlike other users, my Spotify App (on iPhone 4S) seem to work / integreate perefctly with my BMW / Mini Cooper ipod connection.   I have been able to view current song title as well as use ...

ENES34

Newbie

4631 Views

8 replies

1 likes

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  • 1 likes

iPhone app freezes while streaming

For the past 6 hours or so, every time I play a song on the iPhone/iPod app, at some point in the song (anywhere, from 24 seconds in to 4 seconds from the end) the progress bar stops and the app/iPod stops responding completely. It also freezes when ...

Newbie

For the past 6 hours or so, every time I play a song on the iPhone/iPod app, at some point in the song (anywhere, from 24 seconds in to 4 seconds from the end) the progress bar stops and the app/iPod...

Djwbuffalo

Newbie

1336 Views

3 replies

3 likes

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Does spotify radio time out after a period of listening?

Hello, My gym is looking to use Spotify over the in-ceiling speakers via an iPod touch. We are just wondering if Spotify radio will time out after a certain amount of listening time (similar to what Pandora does) in either free or paid subscriptions....

Newbie

Hello,   My gym is looking to use Spotify over the in-ceiling speakers via an iPod touch.  We are just wondering if Spotify radio will time out after a certain amount of listening time (s...

Peter__

Community Legend

2378 Views

1 replies

0 likes

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Solved!! Impossible to Delete Playlist

(yes, I do know how to properly delete a playlist , this one appears to be legitimately impossible to delete) Hey guys, so I'm having an issue. I've tried reinstalling Spotify, and even restoring my Ipod (an iTouch by the way, either 4th or 5th gen.)...

Casual Listener

(yes, I do know how to properly delete a playlist , this one appears to be legitimately impossible to delete)   Hey guys, so I'm having an issue. I've tried reinstalling Spotify, and...

MachoFern

Casual Listener

2245 Views

2 replies

0 likes

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  • 2 replies
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Will ANY old i-phone work with Spotify over wi-fi?

Hi there We are very happy Spotify users, it's the best bargain on the net. Just bought a Pure i-10 docking station and it works fab with both our iphone 4s. Was thinking of buying an older - maybe first generation - iphone so we can leave it permane...

Casual Listener

Hi there   We are very happy Spotify users, it's the best bargain on the net.   Just bought a Pure i-10 docking station and it works fab with both our iphone 4s.   Was thinking o...

tjb

Roadie

3137 Views

2 replies

0 likes

docking station
iphone
pure
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Spotify not playing on iPod Touch when app is closed

I use Spotify for iOS 4 on my iPod Touch, and it works well as long as I stay in the app. However, if I leave the app while music is playing, the music stops after a few seconds - and only starts again when I go back into the Spotify app and stay the...

Casual Listener

I use Spotify for iOS 4 on my iPod Touch, and it works well as long as I stay in the app. However, if I leave the app while music is playing, the music stops after a few seconds - and only starts aga...

Schindler

Casual Listener

1144 Views

3 replies

0 likes

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Offline playlist /syncing local files.

Good afternoon. I've read the FAQs and see that the maximum files that can be synced to a mobile device is 3333. My question is; does 3333 include local files synced to the device? I'd be grateful for any further insight. Thanks

Casual Listener

Good afternoon.   I've read the FAQs and see that the maximum files that can be synced to a mobile device is 3333. My question is; does 3333 include local files synced to the device?   ...

447 Views

0 replies

0 likes

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Iphone 5 doesnt recognise my premium account

Hi I just signed up for spotify premium and I can not synchronise it with my iphone5, what should I do?It works on my MAC Thank you!

Newbie

Hi   I just signed up for spotify premium and I can not synchronise it with my iphone5, what should I do?It works on my MAC   Thank you!

Peter__

Community Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
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