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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 59974 Views
  • 16 replies
  • 36 likes
  • 59974 Views
  • 16 replies
  • 36 likes

Putting my iPod music on my Spotify playlists

I cannot get my music to load from my iPod to my Spotify. I have an old iPod. 30GB. First I tried telling it to back up and then sync. That didn't work. Then I just said don't back it up and it still did not load anything onto my Spotify lists, altho...

  • Casual Listener
  • I cannot get my music to load from my iPod to my Spotify.  I have an old iPod.  30GB.  First I tried telling it to back up and then sync.  That didn't work.  Then I just said...
  • Peter__
  • Community Legend
  • 802 Views
  • 1 replies
  • 0 likes
  • 802 Views
  • 1 replies
  • 0 likes

Premium not working on iPhone.

I purchased Premium, logged in and it still sees me as a free member. What's going on?

  • Newbie
  • I purchased Premium, logged in and it still sees me as a free member. What's going on?
  • Liam
  • Community Legend
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Why oh why can I not put my iPod music on my Spotify account

I cannot get my music to load from my iPod to my Spotify. I have an old iPod. 30GB. First I tried telling it to back up and then sync. That didn't work. Then I just said don't back it up and it still did not load anything onto my Spotify lists, altho...

  • Casual Listener
  • I cannot get my music to load from my iPod to my Spotify.  I have an old iPod.  30GB.  First I tried telling it to back up and then sync.  That didn't work.  Then I just said...
  • Liam
  • Community Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

iPad

I had a free trial and went through FB but then subscribed to premium account outside of FB and have Downloaded the iPad app. It says on the top of my page ' free trial ended ' - is my premium account actually what is on my app ?

  • Newbie
  • I had a free trial and went through FB but then subscribed to premium account outside of FB and have Downloaded the iPad app. It says on the top of my page ' free trial ended ' - is my premium accoun...
  • Liam
  • Community Legend
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Solved!! Sprint

I paid my monthly sprint bill a day ago but Spotify is still saying I'm not on premium??!!!

  • Casual Listener
  • I paid my monthly sprint bill a day ago but Spotify is still saying I'm not on premium??!!!
  • Liam
  • Community Legend
  • 1039 Views
  • 3 replies
  • 0 likes
  • 1039 Views
  • 3 replies
  • 0 likes

Empty nested folders in iOS won't delete

Description I have a folder in the iOS version of Spotify that I can't delete and which doesn't show up in the desktop version. A more detailed description, using numbered steps 1. The playlists on the iOS version recently became jumbled: tracks were...

  • Casual Listener
  • Description I have a folder in the iOS version of Spotify that I can't delete and which doesn't show up in the desktop version.   A more detailed description, using numbered steps 1. The...
  • Kricky
  • Newbie
  • 2199 Views
  • 10 replies
  • 0 likes
  • 2199 Views
  • 10 replies
  • 0 likes

iPhone 5 Lock Screen Doesn't Update Display for Song, Track & Time (BUG?)

My iPhone 5 with latest spotify app won't update the display for the song being played, the track or the running time. I can start either a playlist for a cd, complilation or starred tracks and whether they are downloaded as offline or not, when the ...

  • Newbie
  • My iPhone 5 with latest spotify app won't update the display for the song being played, the track or the running time. I can start either a playlist for a cd, complilation or starred tracks and wheth...
  • ReeseyT
  • Newbie
  • 1107 Views
  • 1 replies
  • 0 likes
  • 1107 Views
  • 1 replies
  • 0 likes

My iPhone 5 doesn't recognize I have a premium account!

Hi! I registered for a premium account this morning, but my Spotify App still won't recognize I've made this purchase. I only have access to music the same way a free user would. I have logged out and reinstalled the app a number of times but still n...

  • Casual Listener
  • Hi!   I registered for a premium account this morning, but my Spotify App still won't recognize I've made this purchase. I only have access to music the same way a free user would. I have lo...
  • Thedev
  • Community Legend
  • 466 Views
  • 5 replies
  • 1 likes
  • 466 Views
  • 5 replies
  • 1 likes

spotify stops after a minute or so only while playing airplay

Hi, spotify stops playing while playiny on airplay, when it plays normal (not airplay) it works perfect, and it plays all my songs I tried both my iphone 5, ipad 2 and ipod touch 4 my receiver is a pioneer vsx- 2021 It worked before but since I've go...

  • Newbie
  • Hi,    spotify stops playing while playiny on airplay, when it plays normal (not airplay) it works perfect, and it plays all my songs I tried both my iphone 5, ipad 2 and ipod touch 4...
  • zeristor
  • Newbie
  • 822 Views
  • 1 replies
  • 1 likes
  • 822 Views
  • 1 replies
  • 1 likes

Local Files syncs, but doesn't play on iphone

Hi, I have an iphone 4s and an ipad 3. I synced my local files to my iphone and ipad but won't play on my iphone but does on my ipad. No error message either just doesn't play. Streamed music on spotify on both devices plays just fine. Anyone know wh...

  • Newbie
  • Hi, I have an iphone 4s and an ipad 3.  I synced my local files to my iphone and ipad but won't play on my iphone but does on my ipad.  No error message either just doesn't play.&...
  • MontyChristos
  • Casual Listener
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Local Files are not playing on my iPhone 5 unless i'm connected to my wifi

Hello, I have trawled through some of these threads but found no answers. Ok.. So spotify on my iphone 5 will not play any tracks that I also have in my local files. They appear on my phone but the timer bar below the album art work won't start playi...

  • Casual Listener
  • Hello, I have trawled through some of these threads but found no answers.    Ok.. So spotify on my iphone 5 will not play any tracks that I also have in my local files. They appear on m...
  • 314 Views
  • 0 replies
  • 0 likes
  • 314 Views
  • 0 replies
  • 0 likes

Solved!! Spotify update 0.6.0.181 ipad

HiI have just updated my iPhone 5 and my ipad to the new version via the App Store and the new interface etc is ok on the iPhone although when installed on my ipad it hasn't changed even though it states new version installed. I even deleted app from...

  • Music Fan
  • Hi I have just updated my iPhone 5 and my ipad to the new version via the App Store and the new interface etc is ok on the iPhone although when installed on my ipad it hasn't changed even though i...
  • MattSuda
  • Spotify Star
  • 659 Views
  • 2 replies
  • 1 likes
  • 659 Views
  • 2 replies
  • 1 likes

iPhone 5 Not Recognizing My Premium Acct

I've tried logging out and back in, uninstalling the app and reinstalling. I've also double checked to make sure my Premium Account was verified. What else can i do? Can someone please help me?

  • Newbie
  • I've tried logging out and back in, uninstalling the app and reinstalling. I've also double checked to make sure my Premium Account was verified. What else can i do? Can someone please help me?
  • Thedev
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Will any iPhone equalizer app work with Spotify?

The ones in the App store only work with iTunes from what I can tell. If it can only be done within Spotify, any word on that being an upcoming feature? BTW - I did see another message with a link to an 18 month old article on building a iPhone equal...

  • Visitor
  • The ones in the App store only work with iTunes from what I can tell.   If it can only be done within Spotify, any word on that being an upcoming feature?   BTW - I did see another mess...
  • Peter__
  • Community Legend
  • 9793 Views
  • 7 replies
  • 7 likes
  • 9793 Views
  • 7 replies
  • 7 likes

Upgraded to premium account but on my iPhone it says I'm not premium

This is very annoying and frustrating. What's causing this issue and its obvious multiple people have the same problem. How do I fix this

  • Newbie
  • This is very annoying and frustrating. What's causing this issue and its obvious multiple people have the same problem. How do I fix this
  • Peter__
  • Community Legend
  • 501 Views
  • 5 replies
  • 0 likes
  • 501 Views
  • 5 replies
  • 0 likes

Spotify Premium not working on my iphone! HELP! ASAP

I recently purchased Spotify Premium to use on my iPhone as I was leaving the house for the gym. Would really like to use it someone please help!

  • Regular
  • I recently purchased Spotify Premium to use on my iPhone as I was leaving the house for the gym. Would really like to use it someone please help!
  • Meddle
  • Music Fan
  • 870 Views
  • 8 replies
  • 0 likes
  • 870 Views
  • 8 replies
  • 0 likes

Solved!! Playlists won't play, says I need to upgrade even though I'm a premium subscriber.

My payment for this month did not originally go through. I reprocessed my payment, it went thru and I got my receipt. However, when I try to listen to any of my songs it is still saying that I need to upgrade. I've tried logging out and in, restartin...

  • Casual Listener
  • My payment for this month did not originally go through. I reprocessed my payment, it went thru and I got my receipt. However, when I try to listen to any of my songs it is still saying that I need t...
  • Liam
  • Community Legend
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Organize songs

How do I reorganize songs in a playlist on the new iOS version (0.6.0181)? Tried the Edit button, but it seems like I only can delete songs from the playlist.

  • Newbie
  • How do I reorganize songs in a playlist on the new iOS version (0.6.0181)? Tried the Edit button, but it seems like I only can delete songs from the playlist.
  • Foxxstory
  • Music Fan
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Solved!! Sync playlists - disappearing when offline, unsync when back online

Hello, I am abroad for one month and had sync some playlists on my iphone to listen music offline. Obviously, I dont have any wifi or 3G connections during my trip so I set spotify to the offline mode after having synchronized my playlists. However, ...

  • Regular
  • Hello,   I am abroad for one month and had sync some playlists on my iphone to listen music offline.    Obviously, I dont have any wifi or 3G connections during my trip so I se...
  • BenMartin
  • Regular
  • 11239 Views
  • 12 replies
  • 3 likes
  • 11239 Views
  • 12 replies
  • 3 likes