Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
248403 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
133541 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
457626 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
310592 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi guys, This is something is happening a lot lately... let me try and explain cause is a bit complicated.... I like to flick through "related artists" and adding random songs to the queue while i keep discovering new "related artists" and so on but ...
Hi guys, This is something is happening a lot lately... let me try and explain cause is a bit complicated.... I like to flick through "related artists" and adding random songs to th...
Casual Listener
930 Views
3 replies
0 likes
I have spotify premium but I can only access spotify on one iPhone. I have logged into my account on the other devices but it says I don't own spotify premium.
I have spotify premium but I can only access spotify on one iPhone. I have logged into my account on the other devices but it says I don't own spotify premium.
Community Legend
573 Views
1 replies
0 likes
When can we hope to see the IOS app handle playback of local tracks correctly. The question was raised the first time a long time ago and it still doesn't work - gapless and cross fade only work on streamed music
When can we hope to see the IOS app handle playback of local tracks correctly. The question was raised the first time a long time ago and it still doesn't work - gapless and cross fade only work on s...
Regular
1386 Views
6 replies
0 likes
Hi,I recently subscribed to spotify premium in the hope that I would be able to use my i-Pod nano 7th generation. When I plug it spotify does not recognize it. Is there anything I can do about that?
Hi, I recently subscribed to spotify premium in the hope that I would be able to use my i-Pod nano 7th generation. When I plug it spotify does not recognize it. Is there anything I can do about that?
Regular
2147 Views
4 replies
0 likes
I have followedal the instructions but still it won't add the new songs to my device please help in thsstiuation. No I have not met the 3,333 song limit not even close. Thank you for your help in this matter.
I have followedal the instructions but still it won't add the new songs to my device please help in thsstiuation. No I have not met the 3,333 song limit not even close. Thank you for your help in thi...
Community Legend
1000 Views
1 replies
0 likes
My iPad has recently started syncing ALL the time. (The sync icon shows activity whenever the app is open no matter how long it is open.). I don't see a specific playlist or song that is stuck downloading. What is this? How do I resolve it? Thanks!
My iPad has recently started syncing ALL the time. (The sync icon shows activity whenever the app is open no matter how long it is open.). I don't see a specific playlist or song that is stuck downlo...
653 Views
0 replies
0 likes
I subscribed to spotify premium, the payment went through. I went and logged in to my iPhone app and it says I still need a premium subscription. Can anyone help on this. I double checked all y information and everything
I subscribed to spotify premium, the payment went through. I went and logged in to my iPhone app and it says I still need a premium subscription. Can anyone help on this. I double checked all y infor...
Roadie
1233 Views
7 replies
0 likes
This morning my spotify is not working my playlists are and I can't play any music it keeps on saying you need spotify premium which I have why as this happened all of a sudden
This morning my spotify is not working my playlists are and I can't play any music it keeps on saying you need spotify premium which I have why as this happened all of a sudden
Roadie
495 Views
1 replies
0 likes
I cannot access any songs when at the gym, it comes up with 'this song only available online' or a red dot with a white mark comes up on all songs, someone suggested making sure the Spotify icon was opened on the home computer - I did that and it wor...
I cannot access any songs when at the gym, it comes up with 'this song only available online' or a red dot with a white mark comes up on all songs, someone suggested making sure the Spotify icon was ...
Community Legend
745 Views
1 replies
0 likes
I have two Spotify accounts, a regular one under my name, and a premium one that my dad got for me (that he registered under his name).I've been using Spotify premium on both my iPad and iPhone for several months now, and it's worked perfectly, but a...
I have two Spotify accounts, a regular one under my name, and a premium one that my dad got for me (that he registered under his name). I've been using Spotify premium on both my iPad and iPhone for...
676 Views
0 replies
0 likes
I have an iPod nano, 3 gen. Does this mean I can only download local files? I've followed all the steps in order to sync Spotify playlists to my ipod. But everytime I go to put a playlist onto my iPod, all it shows is a little orange circle with a da...
I have an iPod nano, 3 gen. Does this mean I can only download local files? I've followed all the steps in order to sync Spotify playlists to my ipod. But everytime I go to put a playlist onto my iPo...
Regular
509 Views
1 replies
0 likes
I'm on a university campus, and the way the wifi network works, my phone cannot be detected by my computer. How can I sync local files anyway? I have some songs I'd like.
I'm on a university campus, and the way the wifi network works, my phone cannot be detected by my computer. How can I sync local files anyway? I have some songs I'd like.
Community Legend
703 Views
3 replies
0 likes
Hello, I am a basic user of your service, and was thinking on upgrading to take advantage of the international feature, but sadly I can not download the app in my ios (neither iphone nor ipad). Since I am in a two year assignment in Mexico, I bought ...
Hello, I am a basic user of your service, and was thinking on upgrading to take advantage of the international feature, but sadly I can not download the app in my ios (neither iphone nor i...
Regular
3409 Views
2 replies
0 likes
dear all,very simple question: with a premium package , can i get offline access to my playlist with an Itouch ?alternative question:are Android device better for this functionality ? reason: wanna buy the best device to maximize Spotify offline than...
dear all, very simple question: with a premium package , can i get offline access to my playlist with an Itouch ? alternative question: are Android device better for this functionality ? &...
Community Legend
561 Views
2 replies
0 likes
I changed I phones now all my synced songs are not available offline anymore, they became desynced. Any way I can get them back without having to sync them again
I changed I phones now all my synced songs are not available offline anymore, they became desynced. Any way I can get them back without having to sync them again
Community Legend
381 Views
1 replies
0 likes
I'm subscribed to Premium. The country on my profile matches the one on my payment method. Premium shows everywhere but my iPhone. On the mobile app I get the "only premium users can stream on demand". Help!
I'm subscribed to Premium. The country on my profile matches the one on my payment method. Premium shows everywhere but my iPhone. On the mobile app I get the "only premium users can stream ...
Community Legend
536 Views
2 replies
0 likes
I have Spotify Premium but for some reason it says that i can only sync local files still. I have had Premium for a while so it's not a lag issue. Help Please?
I have Spotify Premium but for some reason it says that i can only sync local files still. I have had Premium for a while so it's not a lag issue. Help Please?
Community Legend
4593 Views
3 replies
1 likes
I have paid for premium yet it isn't translated to my cell phone despite being logged in to my account where I paid for premium with. I've lgoged on and off a million times and given it over four hours to start working yet it is still giving me the o...
I have paid for premium yet it isn't translated to my cell phone despite being logged in to my account where I paid for premium with. I've lgoged on and off a million times and given it over four hou...
Community Legend
516 Views
1 replies
0 likes
Hi, Not had many problems with Spotify before but recently I haven't be able to sync my 'available offline' playlists with my iphone 4. When I am connected to wifi it just sits there saying synching track '1 of 31'. i am not in offline mode, tracks p...
Hi, Not had many problems with Spotify before but recently I haven't be able to sync my 'available offline' playlists with my iphone 4. When I am connected to wifi it just sits there s...
519 Views
0 replies
1 likes
So, this is the THIRD time this happens to me and you seriously cannot blame my phone. It starts to sync my playlists and the it stops. Last two times when this happened, I did what you told me - deleted my app and reinstalled it. I seriously don't w...
So, this is the THIRD time this happens to me and you seriously cannot blame my phone. It starts to sync my playlists and the it stops. Last two times when this happened, I did what you told me - del...
571 Views
0 replies
0 likes
