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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30739 Views

40 replies

9 likes

  • 30739 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95465 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293885 Views

60 replies

15 likes

  • 293885 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123798 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Crashing every time without fail on iPhone, iPad and Windows Phone (desktop is fine)

DescriptionSpotify had been getting les stable and more buggy (e.g. fails to load cache or reloads playlists multiple times, taking ages) for months on iOs clients, but now freezes then crashes completely every time on iPad, iPhon and Windows Phone 8...

Newbie

Description Spotify had been getting les stable and more buggy (e.g. fails to load cache or reloads playlists multiple times, taking ages) for months on iOs clients, but now freezes then crashes com...

Taylor

Community Legend

428 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

iPod 4th Generation not appearing under devices tab!

It is running iOS 6.0.1 and it isn't appearing under devices. The cable works fine, and I have just downloaded Spotify so it can't be that... Please help!

Newbie

It is running iOS 6.0.1 and it isn't appearing under devices. The cable works fine, and I have just downloaded Spotify so it can't be that... Please help!

Taylor

Community Legend

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Doesnt sync all the songs

I've synced my playlists to offline mode and there is a playlist where i have around 1539 songs and I have no local files and everytime i try to sync it will only sync to 1459 songs, so it's around 100 songs missing! Is there any limit of how many so...

Casual Listener

I've synced my playlists to offline mode and there is a playlist where i have around 1539 songs and I have no local files and everytime i try to sync it will only sync to 1459 songs, so it's around 1...

Taylor

Community Legend

1511 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Does syncing through Spotify use more space/memory than it would if you used iTunes?

I'm running out of space on my Iphone since I have so much music and I want to know if syncing it through Itunes would be better for space.

Newbie

I'm running out of space on my Iphone since I have so much music and I want to know if syncing it through Itunes would be better for space.

Liam

Community Legend

1124 Views

1 replies

0 likes

  • 1124 Views
  • 1 replies
  • 0 likes

Premium account

Upgrade is not being activated. Please help

Regular

Upgrade is not being activated. Please help

Peter__

Community Legend

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Spotify Premium

I purchased Spotify Premium, but it isn't working on my laptop or my iPhone and it is saying I have an unlimited account.

Newbie

I purchased Spotify Premium, but it isn't working on my laptop or my iPhone and it is saying I have an unlimited account.

Peter__

Community Legend

606 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Search songs and after...

Is there any way to after you've been searching for a song in general, when the song is done that you've choosed from the searching results that you can click a button or automatically start the latest playlist you listened before you searched for th...

Casual Listener

Is there any way to after you've been searching for a song in general, when the song is done that you've choosed from the searching results that you can click a button or automatically start the late...

Peter__

Community Legend

292 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Sort on "added on"

I bought Spotiy Premium and got prett dissapointed that I cannot sort my songs in playlists on "last added on" as I can do in Spotify in the computer but in the mobileversion not! I have over 2000 songs and I wanna be able to see my latest added song...

Casual Listener

I bought Spotiy Premium and got prett dissapointed that I cannot sort my songs in playlists on "last added on" as I can do in Spotify in the computer but in the mobileversion not! I have over 2000 so...

Peter__

Community Legend

297 Views

1 replies

0 likes

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  • 1 replies
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Playlist not syncing for offline use

I have never had a problem and for the last week i cant get playlist to synch on my iphone or mini ipadI rely on this feature heavily and need to workMany people have had the same issue but i dont see a solution. Help!!!!

Newbie

I have never had a problem and for the last week i cant get playlist to synch on my iphone or mini ipad I rely on this feature heavily and need to work Many people have had the same issue but i don...

Peter__

Community Legend

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Same issue

Had been using the free version and just purchased premium... Works on my computer but not my phone. Order ID: 175734337017

Newbie

Had been using the free version and just purchased premium... Works on my computer but not my phone. Order ID: 175734337017

Taylor

Community Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Spotify Premium 30-day free trial is not working

Dear Spotify Community Mediator: I subscribed a free 30 day premium trial version with Spotify.I can't use the premium service from My Ipad. Every time, I click on a song, it asks me to use radio station. 1. Could you check if my premium account has ...

Newbie

Dear Spotify Community Mediator:       I subscribed a free 30 day premium trial version with Spotify. I can't use the premium service from My Ipad. Every time, I click on a ...

Taylor

Community Legend

967 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

The stop synching after 10 minutes feature really sucks

Why in the world did you guys make the download synching stop after 10 minutes of inactivity or when the screen goes dark? This is extreemly annoying. I live in the United States where we have the worst wireless coverage on the planet, it's much wors...

Regular

Why in the world did you guys make the download synching stop after 10 minutes of inactivity or when the screen goes dark? This is extreemly annoying. I live in the United States where we have the wo...

pjguenther

Casual Listener

685 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Premium subscription not activating

I set up with the 48 hour trial, downloaded music to a playlist and everything was fine. Then the trial ran out so I decided to go premium, the only way to go premium was another trial but this time 30 days with a recurring payment each month which w...

Casual Listener

I set up with the 48 hour trial, downloaded music to a playlist and everything was fine. Then the trial ran out so I decided to go premium, the only way to go premium was another trial but this time ...

Pinchbeck92

Casual Listener

652 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Premium not working on iphone

Hi, I have recently changed my card details and my Premium account got deactivated. I have now updated card details and paid for reactivation and the Premium account is working on my PC but not working on i-phone app. It's still coming up that I need...

Newbie

Hi, I have recently changed my card details and my Premium account got deactivated.   I have now updated card details and paid for reactivation and the Premium account is working on my PC but ...

Pinchbeck92

Casual Listener

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

Solved!! Last song added to the bottom of the playlist

I have been living with this for 2 years now. This is just ridiculous. If I am added a new song that I want to listen to. Would I then be forced to the very bottom of the list every time I wanna hear it? Kidding me? Of course that listing should be r...

Regular

I have been living with this for 2 years now. This is just ridiculous. If I am added a new song that I want to listen to. Would I then be forced to the very bottom of the list every time I wanna hear...

odjur

Gig Goer

1027 Views

2 replies

1 likes

  • 1027 Views
  • 2 replies
  • 1 likes

Spotfiy is not detecting my iPod...

I have the new generation of the iPod, which is the iPod nano 7, and I connect to spotify and it seems not detecting it? It worked on my old iPod nano but it doesn't work for the new iPod? Why is that?

Newbie

I have the new generation of the iPod, which is the iPod nano 7, and I connect to spotify and it seems not detecting it? It worked on my old iPod nano but it doesn't work for the new iPod? Why is tha...

Peter__

Community Legend

848 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Importing Spotify offline playlists with 10K for Pink App by Zen Labs

Hi my name is Gwen. I have an issue I hope someone can assist me with resolving. I am a Spotify Premium user. I have an iPhone4 and using the "10K for Pink" app from Zen Labs. With the app you can import your playlists in the app to play while you ar...

Casual Listener

Hi my name is Gwen.  I have an issue I hope someone can assist me with resolving.  I am a Spotify Premium user.  I have an iPhone4 and using the "10K for Pink" app from Zen Labs. With ...

Taylor

Community Legend

925 Views

1 replies

0 likes

  • 925 Views
  • 1 replies
  • 0 likes

2 things that really need to get fixed on the spotify app for iOS.

Hi, I have 2 complaints about the spotify app on my iPhone 4S. First of all, why do we not have the option to "set the same volume level for all tracks" on the app? Mostly old songs are very low and some local files on my computer. I can't raise the ...

Casual Listener

Hi, I have 2 complaints about the spotify app on my iPhone 4S.   First of all, why do we not have the option to "set the same volume level for all tracks" on the app? Mostly old songs are very...

Taylor

Community Legend

532 Views

1 replies

1 likes

  • 532 Views
  • 1 replies
  • 1 likes

syncs half my music to play offline

i have iphone 4. i have trouble syncing all my music over wifi to play offline. i only have 70 songs i want to sync. but everytime it starts syncing it always stop at 37 out of 70 songs sync to play offline. i have tried deleting the app and reinstal...

Newbie

i have iphone 4. i have trouble syncing all my music over wifi to play offline. i only have 70 songs i want to sync. but everytime it starts syncing it always stop at 37 out of 70 songs sync to play ...

MichaelJerzak

Composer

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes