Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
67774 Views
16 replies
37 likes

67774 Views
16 replies
37 likes

Solved!! Trouble with iPhone 4s

I'm having trouble downloading spotify premium on my iphone 4s. I previously installed it on my itouch (using my facebook account), and used up the free trial, and now after downloading the free app onto my iphone am unable to subscribe to the premiu...

Lor
Casual Listener
I'm having trouble downloading spotify premium on my iphone 4s. I previously installed it on my itouch (using my facebook account), and used up the free trial, and now after downloading the free app&...
2013-03-04 10:34:43 PM
2013-03-04 10:48:15 PM
Peter__
Community Legend
456 Views
5 replies
0 likes

456 Views
5 replies
0 likes

No "Now Playing" or "Queue" Button?

I just started a premium trial and downloaded Spotify on my Iphone 3gs, which is running ios 6.1.2. I've added some songs to the "queue" and continued exploring the app, but now I can't get back to what I'm playing. Is there seriously no "Now Playing...

heyyquinn
Casual Listener
I just started a premium trial and downloaded Spotify on my Iphone 3gs, which is running ios 6.1.2. I've added some songs to the "queue" and continued exploring the app, but now I can't get back to w...
2013-03-03 10:57:02 PM
2013-03-04 9:32:04 PM
MichaelJerzak
Composer
1271 Views
7 replies
0 likes

1271 Views
7 replies
0 likes

Solved!! Share "starred" playlist

I got my girlfriend spotify premium for Xmas and she would like to subscribe to my playlists. However my Starred playlist doesn't show when she views my playlists. I can see/follow her starred playlist, but she can't view/follow mine. Help?

Jbw88
Casual Listener
I got my girlfriend spotify premium for Xmas and she would like to subscribe to my playlists. However my Starred playlist doesn't show when she views my playlists. I can see/follow her starred playli...
2013-03-04 8:29:11 PM
2013-03-04 8:39:07 PM
Liam
Community Legend
3680 Views
3 replies
1 likes

3680 Views
3 replies
1 likes

Solved!! Off line syncing just hangs then times out

I am a premium customer how now can not sync music to listen to offline on my iPhone. I am reluctant to delete and reinstall the app as I don't want to lose my existing offline playlists. All attempts to sync tracks to offline lead to spotify hanging...

Dethers
Regular
I am a premium customer how now can not sync music to listen to offline on my iPhone. I am reluctant to delete and reinstall the app as I don't want to lose my existing offline playlists. All attempt...
2013-03-02 8:42:19 AM
2013-03-04 7:42:54 PM
Dethers
Regular
843 Views
11 replies
0 likes

843 Views
11 replies
0 likes

Iphone 5 no tracks play

Ok, so I am a premium user, and every time I select a track to play, wether it is synced offline or not, it simply does not play. Everything comes up normal like the progress bar, now playing bar at the bottom, and the 0:00, it's just that the progre...

aomajor
Newbie
Ok, so I am a premium user, and every time I select a track to play, wether it is synced offline or not, it simply does not play. Everything comes up normal like the progress bar, now playing bar at ...
2013-03-04 7:07:41 AM
2013-03-04 1:25:18 PM
Peter__
Community Legend
361 Views
7 replies
0 likes

361 Views
7 replies
0 likes

Solved!! ios app doesnt recognise 30-day trial

hi! i joined spoitfy last week and subscribed to the 30-day premium trial. the desktop app is working fine, no music and high-quality songs. but on my iphone it says my premium test is expired. before that it said the "... hours remaing"-thing. i alr...

rockafinger
Casual Listener
hi! i joined spoitfy last week and subscribed to the 30-day premium trial. the desktop app is working fine, no music and high-quality songs. but on my iphone it says my premium test is expired....
2013-03-04 12:22:15 PM
2013-03-04 12:55:19 PM
rockafinger
Casual Listener
821 Views
8 replies
0 likes

821 Views
8 replies
0 likes

Sharing playlists via friends does not work

Hello,Since the last update it seems that sharing a playlist with a friend does not work...the dialog pops up as expected but after press on Send nothing happens anymore...is there a problem with this function?ThanksThorsten

ThorQue
Casual Listener
Hello, Since the last update it seems that sharing a playlist with a friend does not work...the dialog pops up as expected but after press on Send nothing happens anymore...is there a problem with...
2013-03-03 9:29:08 PM
2013-03-03 11:12:58 PM
Peter__
Community Legend
307 Views
2 replies
0 likes

307 Views
2 replies
0 likes

30-day Free trail ignored?

I just joined Spotify and it offered me a 30-day free trail. I then set up my payment (paypal) and 9.99 monthly but it now says I will be charged 9.99 tomorrow (2013-03-04). How do I redeem my 30day free trial? Also, my iPhone app is still counting d...

AlmightyMikeNYC
Newbie
I just joined Spotify and it offered me a 30-day free trail. I then set up my payment (paypal) and 9.99 monthly but it now says I will be charged 9.99 tomorrow (2013-03-04). How do I redeem my ...
2013-03-03 8:54:48 PM
2013-03-03 9:09:52 PM
Peter__
Community Legend
315 Views
3 replies
0 likes

315 Views
3 replies
0 likes

I can't sync anymore offline songs anymore

I am in my free premium trial period and It won't let me offline sync anymore albums. I've only done like 3 so I know I haven't gone over my max. It should stops on one song like its freezing up and spins there in a cycle. its very frustrating. I am ...

JessicaEve
Casual Listener
I am in my free premium trial period and It won't let me offline sync anymore albums. I've only done like 3 so I know I haven't gone over my max. It should stops on one song like its freezing up and ...
2013-03-03 4:28:32 PM
2013-03-03 6:37:57 PM
JessicaEve
Casual Listener
483 Views
2 replies
0 likes

483 Views
2 replies
0 likes

Offline playlists stop syncing after 1 song- iphone 4s,

Hi. My phone is connected to the charger, and wifi, and is set to never lock. However, I am in a premium trial and can't get more than 1 song to sync. I have already uninstalled and resinstalled. Please help! I am trying this out to see if I want to ...

mrsbrunsman
Casual Listener
Hi. My phone is connected to the charger, and wifi, and is set to never lock. However, I am in a premium trial and can't get more than 1 song to sync. I have already uninstalled and resinstalled. Ple...
2013-03-01 6:19:27 PM
2013-03-03 4:43:24 PM
Liam
Community Legend
552 Views
4 replies
1 likes

552 Views
4 replies
1 likes

Solved!! battery life on iPhone 5: streaming vs offline mode

hi everyone. I just recently got an iPhone 5, and I have noticed that with spotify premium, streaming music has a decent hit on my battery life. does anyone know if downloading my playlists to the phone will make playing music use up less battery lif...

PwnacusMaximus
Newbie
hi everyone. I just recently got an iPhone 5, and I have noticed that with spotify premium, streaming music has a decent hit on my battery life. does anyone know if downloading my playlists to the ph...
2013-03-03 1:11:49 AM
2013-03-03 12:44:20 PM
Liam
Community Legend
1342 Views
1 replies
0 likes
battery

1342 Views
1 replies
0 likes

NEED HELP!!! Duplicate local offline files!!!

Hi, I'm new to this community so I'm just hoping I'm posting this at the right place! I've just installed Spotify to my iPhone 4S running iOS 6 a couple of days ago and am starting to sync my local files. What I then notice is that there are at least...

GrahamNash
Casual Listener
Hi, I'm new to this community so I'm just hoping I'm posting this at the right place! I've just installed Spotify to my iPhone 4S running iOS 6 a couple of days ago and am starting to sync my local...
2012-10-11 9:36:09 PM
2013-03-03 5:44:36 AM
YoshQ
Music Fan
750 Views
2 replies
0 likes

750 Views
2 replies
0 likes

Solved!! Patricktcrawford

My account is a premium account and up to date. When I log in on my iPhone it loads my playlist but when I go to stream a specific song it says I have to have a premium account. Im pretty sure I'm logged in to the proper account. Any suggestions?

patrickcrawford
Regular
My account is a premium account and up to date. When I log in on my iPhone it loads my playlist but when I go to stream a specific song it says I have to have a premium account. Im pretty sure I'm lo...
2013-03-02 11:27:01 PM
2013-03-02 11:57:03 PM
Peter__
Community Legend
561 Views
8 replies
0 likes

561 Views
8 replies
0 likes

Spotify on iPod Shuffle

Hi! I recently bought a new ipod shuffle. My old iPod touch doesn't work so well (music quality isn't that good). I wanted to sync my offline playlists, but it seems Spotify online accepts to sync my local mp3 files. On the internet I read you can st...

Pyreen
Newbie
Hi! I recently bought a new ipod shuffle. My old iPod touch doesn't work so well (music quality isn't that good). I wanted to sync my offline playlists, but it seems Spotify onlin...
2013-03-02 9:06:14 PM
2013-03-02 9:10:26 PM
temi
Regular
1186 Views
2 replies
1 likes

1186 Views
2 replies
1 likes

Furious about trying to Sync with my IPOD and other issues

Ok... I am paying for a Spotify premium account, because of 1) The music selection, 2) Was told through the Spotify propaganda that I could use it on my Android Device ( spotty at best even when I have strong 4g signal) 3) Was also told that I could ...

rfccaps
Regular
Ok... I am paying for a Spotify premium account, because of 1) The music selection, 2) Was told through the Spotify propaganda that I could use it on my Android Device ( spotty at ...
2013-03-02 10:22:00 AM
2013-03-02 6:01:11 PM
Peter__
Community Legend
415 Views
6 replies
0 likes

415 Views
6 replies
0 likes

"similar artists" please

i would love to get at least a simple "similar artists" list in my spotify iphone-app as it appears in the desktop version. this would help browsing for music even further. also under "news" there should be further separation after music style or gen...

oluv
Music Fan
i would love to get at least a simple "similar artists" list in my spotify iphone-app as it appears in the desktop version. this would help browsing for music even further. also under "news"...
2012-05-07 5:04:32 PM
2013-03-02 5:39:28 PM
Chrissthomson
Regular
1332 Views
3 replies
7 likes

1332 Views
3 replies
7 likes

Putting my iPod music on my Spotify playlists

I cannot get my music to load from my iPod to my Spotify. I have an old iPod. 30GB. First I tried telling it to back up and then sync. That didn't work. Then I just said don't back it up and it still did not load anything onto my Spotify lists, altho...

cinDluxford
Casual Listener
I cannot get my music to load from my iPod to my Spotify. I have an old iPod. 30GB. First I tried telling it to back up and then sync. That didn't work. Then I just said...
2013-03-02 1:41:22 AM
2013-03-02 1:17:59 PM
Peter__
Community Legend
868 Views
1 replies
0 likes

868 Views
1 replies
0 likes

Premium not working on iPhone.

I purchased Premium, logged in and it still sees me as a free member. What's going on?

D0rkfoot
Newbie
I purchased Premium, logged in and it still sees me as a free member. What's going on?
2013-03-02 11:24:43 AM
2013-03-02 11:30:34 AM
Liam
Community Legend
199 Views
1 replies
0 likes

199 Views
1 replies
0 likes

Why oh why can I not put my iPod music on my Spotify account

I cannot get my music to load from my iPod to my Spotify. I have an old iPod. 30GB. First I tried telling it to back up and then sync. That didn't work. Then I just said don't back it up and it still did not load anything onto my Spotify lists, altho...

cinDluxford
Casual Listener
I cannot get my music to load from my iPod to my Spotify. I have an old iPod. 30GB. First I tried telling it to back up and then sync. That didn't work. Then I just said...
2013-03-02 1:43:43 AM
2013-03-02 11:22:12 AM
Liam
Community Legend
216 Views
1 replies
0 likes

216 Views
1 replies
0 likes

iPad

I had a free trial and went through FB but then subscribed to premium account outside of FB and have Downloaded the iPad app. It says on the top of my page ' free trial ended ' - is my premium account actually what is on my app ?

Mitten9237
Newbie
I had a free trial and went through FB but then subscribed to premium account outside of FB and have Downloaded the iPad app. It says on the top of my page ' free trial ended ' - is my premium accoun...
2013-03-02 8:22:09 AM
2013-03-02 11:08:18 AM
Liam
Community Legend
153 Views
1 replies
0 likes

153 Views
1 replies
0 likes

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