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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37123 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102622 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299135 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125826 Views

19 replies

38 likes

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  • 19 replies
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Tracks not sending to friends

Hi, i have been using spotify for a year or so now and have been able to send music to other spotify users but recently all the tracks i have been sending dont get delivered. it seems to be isolated to people i am friends with on Spotify but not on F...

Regular

Hi, i have been using spotify for a year or so now and have been able to send music to other spotify users but recently all the tracks i have been sending dont get delivered. it seems to be isolated ...

Taylor

Community Legend

616 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Syncing takes an eternity

I bought spotify premium a while ago - the whole reason I bought it was to download songs on the fly, and listen to them while mobile. Well. . . It seems that spotify is incapable of doing this because it takes approximately 10 minutes to sync a song...

Newbie

I bought spotify premium a while ago - the whole reason I bought it was to download songs on the fly, and listen to them while mobile. Well. . . It seems that spotify is incapable of doing this becau...

jeremygoh

Community Legend

748 Views

2 replies

0 likes

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  • 2 replies
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[iOS] Bug at the end of a playlist

Hi Folks, I found a Bug in the iOS UI:Whenever I play the LAST song in any of my playlists and the playback is on SHUFFLE, the little bar at the bottom, introduced 2 or 3 patches ago shows not the next song as now playing, but the one after that. I g...

Newbie

Hi Folks,   I found a Bug in the iOS UI: Whenever I play the LAST song in any of my playlists and the playback is on SHUFFLE, the little bar at the bottom, introduced 2 or 3 patches ago shows...

Taylor

Community Legend

343 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

help

I have addressed this issue for two weeks now. It has gotten much worse. I can not modify my spotify on FB it gives me a whitelist error message.. I can not make any privacy changes on FB to Spotify they will not allow me. NOW I CAN NOT LOAD SPOTIUFY...

Visitor

I have addressed this issue for two weeks now. It has gotten much worse. I can not modify my spotify on FB it gives me a whitelist error message.. I can not make any privacy changes on FB to Spotify ...

Taylor

Community Legend

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

I lost all my music on itunes when logged onto spotify

I seem tohave lost all my music content in itunes. I have done nothing with my PC overnight as I was using itunes yesterday.Then last night I logged onto spotify for the first time using facebook login.This morning - no itunes content but I can see a...

Visitor

I seem tohave lost all my music content in itunes. I have done nothing with my PC overnight as I was using itunes yesterday. Then last night I logged onto spotify for the first time using facebook l...

Taylor

Community Legend

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

I'll cancel premium

I also am experecing extreme battery drain while using Spotify on an iPhone 5 (fresh iOS 6.1 install) of about 10-18% per hour of use. Spotify is the only running app with all background services off. Oddly, useage and stanby times are identical unde...

Casual Listener

I also am experecing extreme battery drain while using Spotify on an iPhone 5 (fresh iOS 6.1 install) of about 10-18% per hour of use. Spotify is the only running app with all background services off...

Taylor

Community Legend

1474 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

No searching playlists in search in the latest iPad app!

Just updated the app on my iPad, and can't search for playlists anymore.It only shows results for artist, album and track.Did the developers remove this or is it just a big mistake?!

Casual Listener

Just updated the app on my iPad, and can't search for playlists anymore. It only shows results for artist, album and track. Did the developers remove this or is it just a big mistake?!

Taylor

Community Legend

1015 Views

3 replies

0 likes

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Solved!! Can a free user stream 320kbps radio?

My question is simple... If i am a free spotify user, will i be able to stream radio at 320kbps on my iphone?

Regular

My question is simple... If i am a free spotify user, will i be able to stream radio at 320kbps on my iphone?

Stavari

Regular

1971 Views

4 replies

0 likes

Free 320 kbps ios
  • 1971 Views
  • 4 replies
  • 0 likes

"Burning Bridges" by OneRepublic on Native album

Team, After about playing 40 seconds of the song "Burning Bridges" by OneRepublic from the latest release Native, I get a "Cannot Play Track" error on my iPhone 5 (iOS 6.1.3) with Spotify app 0.6.1.48. This happened initially with streaming, but I al...

Newbie

Team,   After about playing 40 seconds of the song "Burning Bridges" by OneRepublic from the latest release Native, I get a "Cannot Play Track" error on my iPhone 5 (iOS 6.1.3) with Spotify ap...

Taylor

Community Legend

1225 Views

3 replies

0 likes

song bug
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  • 3 replies
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Purchasing Spotify Premium - Sprint

I am trying to purchase Spotify and add it to my Sprint account but it won't send me a text message once I click submit. What gives? Any help would be greatly appreciated.

Casual Listener

I am trying to purchase Spotify and add it to my Sprint account but it won't send me a text message once I click submit. What gives? Any help would be greatly appreciated. 

Taylor

Community Legend

2014 Views

1 replies

0 likes

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I have Spotify Premium but can't use it on my iPad.

I have Spotify Premium and can use it on my iPhone fine. However, I can't get it to play any of my playlists on my iPad. They're all there but it keeps taking me to the radio option. Are there additional setup steps I need to take? Thanks.

Newbie

I have Spotify Premium and can use it on my iPhone fine. However, I can't get it to play any of my playlists on my iPad. They're all there but it keeps taking me to the radio option. Are there additi...

Taylor

Community Legend

3203 Views

1 replies

0 likes

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Proxy and Sync issues

I use an academic network and have to have a Proxy set. I have the proxy set on OS X and the autodetect does not autodetect. Great, so I set it manually. Now I want to add some music I have on a NAS on my network to my iPhone. Well, the iPhone using ...

Newbie

I use an academic network and have to have a Proxy set. I have the proxy set on OS X and the autodetect does not autodetect.    Great, so I set it manually.    Now I want to a...

Taylor

Community Legend

876 Views

1 replies

0 likes

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cant play my premium account on my iphone after ios update

So ive been paying for premium ($9.99) for the past 6 months and now once i updated my iphone to the latest IOS it says that "only premium users can stream ondemand, radio is always free" i have not loged out of spotify or changed anything and my ban...

Visitor

So ive been paying for premium ($9.99) for the past 6 months and now once i updated my iphone to the latest IOS it says that "only premium users can stream ondemand, radio is always free" i have not ...

Taylor

Community Legend

409 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

music quality overruled when streaming a synced playlist

Dear Spotify-users, Does the music sound better if you stream music in high quality on your playlists which you have synced in lower quality in other words: I want to find out if my quality is overruled when streaming music you have synced on your ip...

Casual Listener

Dear Spotify-users,   Does the music sound better if you stream music in high quality on your playlists which you have synced in lower quality   in other words:   I want to find ...

Taylor

Community Legend

418 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Crashing every time without fail on iPhone, iPad and Windows Phone (desktop is fine)

DescriptionSpotify had been getting les stable and more buggy (e.g. fails to load cache or reloads playlists multiple times, taking ages) for months on iOs clients, but now freezes then crashes completely every time on iPad, iPhon and Windows Phone 8...

Newbie

Description Spotify had been getting les stable and more buggy (e.g. fails to load cache or reloads playlists multiple times, taking ages) for months on iOs clients, but now freezes then crashes com...

Taylor

Community Legend

452 Views

1 replies

0 likes

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  • 1 replies
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iPod 4th Generation not appearing under devices tab!

It is running iOS 6.0.1 and it isn't appearing under devices. The cable works fine, and I have just downloaded Spotify so it can't be that... Please help!

Newbie

It is running iOS 6.0.1 and it isn't appearing under devices. The cable works fine, and I have just downloaded Spotify so it can't be that... Please help!

Taylor

Community Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Doesnt sync all the songs

I've synced my playlists to offline mode and there is a playlist where i have around 1539 songs and I have no local files and everytime i try to sync it will only sync to 1459 songs, so it's around 100 songs missing! Is there any limit of how many so...

Casual Listener

I've synced my playlists to offline mode and there is a playlist where i have around 1539 songs and I have no local files and everytime i try to sync it will only sync to 1459 songs, so it's around 1...

Taylor

Community Legend

1524 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Does syncing through Spotify use more space/memory than it would if you used iTunes?

I'm running out of space on my Iphone since I have so much music and I want to know if syncing it through Itunes would be better for space.

Newbie

I'm running out of space on my Iphone since I have so much music and I want to know if syncing it through Itunes would be better for space.

Liam

Community Legend

1143 Views

1 replies

0 likes

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  • 1 replies
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Premium account

Upgrade is not being activated. Please help

Regular

Upgrade is not being activated. Please help

Peter__

Community Legend

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
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Spotify Premium

I purchased Spotify Premium, but it isn't working on my laptop or my iPhone and it is saying I have an unlimited account.

Newbie

I purchased Spotify Premium, but it isn't working on my laptop or my iPhone and it is saying I have an unlimited account.

Peter__

Community Legend

649 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes