Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37118 Views

41 replies

10 likes

  • 37118 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102610 Views

115 replies

12 likes

Other
  • 102610 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
  • 1302 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299121 Views

61 replies

16 likes

  • 299121 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125818 Views

19 replies

38 likes

  • 125818 Views
  • 19 replies
  • 38 likes

Search songs and after...

Is there any way to after you've been searching for a song in general, when the song is done that you've choosed from the searching results that you can click a button or automatically start the latest playlist you listened before you searched for th...

Casual Listener

Is there any way to after you've been searching for a song in general, when the song is done that you've choosed from the searching results that you can click a button or automatically start the late...

Peter__

Community Legend

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Sort on "added on"

I bought Spotiy Premium and got prett dissapointed that I cannot sort my songs in playlists on "last added on" as I can do in Spotify in the computer but in the mobileversion not! I have over 2000 songs and I wanna be able to see my latest added song...

Casual Listener

I bought Spotiy Premium and got prett dissapointed that I cannot sort my songs in playlists on "last added on" as I can do in Spotify in the computer but in the mobileversion not! I have over 2000 so...

Peter__

Community Legend

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Playlist not syncing for offline use

I have never had a problem and for the last week i cant get playlist to synch on my iphone or mini ipadI rely on this feature heavily and need to workMany people have had the same issue but i dont see a solution. Help!!!!

Newbie

I have never had a problem and for the last week i cant get playlist to synch on my iphone or mini ipad I rely on this feature heavily and need to work Many people have had the same issue but i don...

Peter__

Community Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Same issue

Had been using the free version and just purchased premium... Works on my computer but not my phone. Order ID: 175734337017

Newbie

Had been using the free version and just purchased premium... Works on my computer but not my phone. Order ID: 175734337017

Taylor

Community Legend

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Spotify Premium 30-day free trial is not working

Dear Spotify Community Mediator: I subscribed a free 30 day premium trial version with Spotify.I can't use the premium service from My Ipad. Every time, I click on a song, it asks me to use radio station. 1. Could you check if my premium account has ...

Newbie

Dear Spotify Community Mediator:       I subscribed a free 30 day premium trial version with Spotify. I can't use the premium service from My Ipad. Every time, I click on a ...

Taylor

Community Legend

984 Views

1 replies

0 likes

  • 984 Views
  • 1 replies
  • 0 likes

The stop synching after 10 minutes feature really sucks

Why in the world did you guys make the download synching stop after 10 minutes of inactivity or when the screen goes dark? This is extreemly annoying. I live in the United States where we have the worst wireless coverage on the planet, it's much wors...

Regular

Why in the world did you guys make the download synching stop after 10 minutes of inactivity or when the screen goes dark? This is extreemly annoying. I live in the United States where we have the wo...

pjguenther

Casual Listener

706 Views

3 replies

0 likes

  • 706 Views
  • 3 replies
  • 0 likes

Solved!! Premium subscription not activating

I set up with the 48 hour trial, downloaded music to a playlist and everything was fine. Then the trial ran out so I decided to go premium, the only way to go premium was another trial but this time 30 days with a recurring payment each month which w...

Casual Listener

I set up with the 48 hour trial, downloaded music to a playlist and everything was fine. Then the trial ran out so I decided to go premium, the only way to go premium was another trial but this time ...

Pinchbeck92

Casual Listener

681 Views

2 replies

0 likes

  • 681 Views
  • 2 replies
  • 0 likes

Premium not working on iphone

Hi, I have recently changed my card details and my Premium account got deactivated. I have now updated card details and paid for reactivation and the Premium account is working on my PC but not working on i-phone app. It's still coming up that I need...

Newbie

Hi, I have recently changed my card details and my Premium account got deactivated.   I have now updated card details and paid for reactivation and the Premium account is working on my PC but ...

Pinchbeck92

Casual Listener

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Solved!! Last song added to the bottom of the playlist

I have been living with this for 2 years now. This is just ridiculous. If I am added a new song that I want to listen to. Would I then be forced to the very bottom of the list every time I wanna hear it? Kidding me? Of course that listing should be r...

Regular

I have been living with this for 2 years now. This is just ridiculous. If I am added a new song that I want to listen to. Would I then be forced to the very bottom of the list every time I wanna hear...

odjur

Gig Goer

1051 Views

2 replies

1 likes

  • 1051 Views
  • 2 replies
  • 1 likes

Spotfiy is not detecting my iPod...

I have the new generation of the iPod, which is the iPod nano 7, and I connect to spotify and it seems not detecting it? It worked on my old iPod nano but it doesn't work for the new iPod? Why is that?

Newbie

I have the new generation of the iPod, which is the iPod nano 7, and I connect to spotify and it seems not detecting it? It worked on my old iPod nano but it doesn't work for the new iPod? Why is tha...

Peter__

Community Legend

873 Views

2 replies

0 likes

  • 873 Views
  • 2 replies
  • 0 likes

Importing Spotify offline playlists with 10K for Pink App by Zen Labs

Hi my name is Gwen. I have an issue I hope someone can assist me with resolving. I am a Spotify Premium user. I have an iPhone4 and using the "10K for Pink" app from Zen Labs. With the app you can import your playlists in the app to play while you ar...

Casual Listener

Hi my name is Gwen.  I have an issue I hope someone can assist me with resolving.  I am a Spotify Premium user.  I have an iPhone4 and using the "10K for Pink" app from Zen Labs. With ...

Taylor

Community Legend

938 Views

1 replies

0 likes

  • 938 Views
  • 1 replies
  • 0 likes

2 things that really need to get fixed on the spotify app for iOS.

Hi, I have 2 complaints about the spotify app on my iPhone 4S. First of all, why do we not have the option to "set the same volume level for all tracks" on the app? Mostly old songs are very low and some local files on my computer. I can't raise the ...

Casual Listener

Hi, I have 2 complaints about the spotify app on my iPhone 4S.   First of all, why do we not have the option to "set the same volume level for all tracks" on the app? Mostly old songs are very...

Taylor

Community Legend

542 Views

1 replies

1 likes

  • 542 Views
  • 1 replies
  • 1 likes

syncs half my music to play offline

i have iphone 4. i have trouble syncing all my music over wifi to play offline. i only have 70 songs i want to sync. but everytime it starts syncing it always stop at 37 out of 70 songs sync to play offline. i have tried deleting the app and reinstal...

Newbie

i have iphone 4. i have trouble syncing all my music over wifi to play offline. i only have 70 songs i want to sync. but everytime it starts syncing it always stop at 37 out of 70 songs sync to play ...

MichaelJerzak

Composer

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Sync downloaded premium music from PC to iphone

Is it somehow possible to sync/load/transfer the downloaded premium music that I got on my PCs Spotify directly to my iphone 4s via USB/Bluetooth/localWLAN or something like it? I mean without the iphone downloading the same songs again from the inte...

Casual Listener

Is it somehow possible to sync/load/transfer the downloaded premium music that I got on my PCs Spotify directly to my iphone 4s via USB/Bluetooth/localWLAN or something like it? I mean without the ip...

Peter__

Community Legend

1583 Views

1 replies

0 likes

  • 1583 Views
  • 1 replies
  • 0 likes

iPod won't sync for the first time - not recognised

I have just upgraded to Premium. I attach my iPod Nano (2nd gen) and the PC (Windows XP) recognises the iPod. However, Spotify does not see it and it is not there when you look in devices. I am very disappointed by Spotify after all of the advertisin...

Visitor

I have just upgraded to Premium.   I attach my iPod Nano (2nd gen) and the PC (Windows XP) recognises the iPod.  However, Spotify does not see it and it is not there when you look in de...

tropchoupinou

Newbie

3067 Views

4 replies

1 likes

  • 3067 Views
  • 4 replies
  • 1 likes

Solved!! Does syncing music to your phone from your computer over WiFi use data?

Hey team, 2 questions.. 1) if I sync my local files on my computer to my phone through spotify (which are both connected to the same wifi), will it use my wifi data allowance or just sync them through the local network? 2) Is it the same with spotify...

Casual Listener

Hey team, 2 questions..   1)  if I sync my local files on my computer to my phone through spotify (which are both connected to the same wifi), will it use my wifi data allowance or just s...

djvj3000

Casual Listener

1135 Views

4 replies

0 likes

  • 1135 Views
  • 4 replies
  • 0 likes

iPhone: new music won't stay downloaded

Have the iPhone 5. Started experiencing this about 1 month ago. Any solutions for this?Thank you.

Newbie

Have the iPhone 5. Started experiencing this about 1 month ago. Any solutions for this? Thank you.

Peter__

Community Legend

1000 Views

1 replies

0 likes

  • 1000 Views
  • 1 replies
  • 0 likes

Solved!! Paying Monthly for Spotify Premium - Won't work on iPhone 4

2 days ago I paid for Spotify Premium on my account "Squarecle", and instead of a 30 day trial, it said I have 48 hours remaining, and I intended to keep paying monthly, and didn't cancel my trial, but now, 2 days later, it won't recognize that I hav...

Casual Listener

2 days ago I paid for Spotify Premium on my account "Squarecle", and instead of a 30 day trial, it said I have 48 hours remaining, and I intended to keep paying monthly, and didn't cancel my trial, b...

Peter__

Community Legend

1489 Views

6 replies

0 likes

  • 1489 Views
  • 6 replies
  • 0 likes

spotify wont work on my iphone

i have premium and have delete program, reinstalled and deleted and installed and nothing works on my iphone. can you please straighten this out...this is crap if everyone is complaining about the same issue. i want to go running right NOW and I can'...

Newbie

i have premium and have delete program, reinstalled and deleted and installed and nothing works on my iphone.  can you please straighten this out...this is crap if everyone is complaining about ...

cactus49

Newbie

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes