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Please see below the current ongoing issues which are under investigation.

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137653 Views
  • 503 replies
  • 108 likes
  • 137653 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 96571 Views
  • 19 replies
  • 38 likes
  • 96571 Views
  • 19 replies
  • 38 likes

No Track Details or Skip Track via Bluetooth

Hey all. I tried looking around for this but couldnt find a problem similar to mine. If after reading this you know where I can look, please let me know. Anyway, I recently installed an Alpine CDE-HD137BT in my car. First time I had Bluetooth in my c...

  • Casual Listener
  • Hey all. I tried looking around for this but couldnt find a problem similar to mine. If after reading this you know where I can look, please let me know.   Anyway, I recently installed an Al...
  • FReigM
  • Casual Listener
  • 1367 Views
  • 1 replies
  • 0 likes
  • 1367 Views
  • 1 replies
  • 0 likes

Solved!! Not recognizing premium account

I'm having the same problem. My phone doesn't recognize my premium account

  • Visitor
  • I'm having the same problem. My phone doesn't recognize my premium account
  • MichaelJerzak
  • Composer
  • 554 Views
  • 2 replies
  • 0 likes
  • 554 Views
  • 2 replies
  • 0 likes

Premium account not recognized on Iphone device

Hello, I have a Premium account, but the Iphone app is not recognizing it. When I play a song it says for premium users only. I have tried the suggestion on the Blog to log out and logged in a bunch of times but stll have the same issue. Please help....

  • Newbie
  • Hello,   I have a Premium account, but the Iphone app is not recognizing it. When I play a song it says for premium users only. I have tried the suggestion on the Blog to log out and logged in...
  • Singletoned
  • Regular
  • 614 Views
  • 5 replies
  • 1 likes
  • 614 Views
  • 5 replies
  • 1 likes

Solved!! Certain album not playing

I have just signed up to spotifiy preimium, but I am still in the 30 day trial. For some reason when I try to play "Bastille" album it refuses to stream, however I was listening to it around 2 hours before this issue occured. Everything else plays fi...

  • Casual Listener
  • I have just signed up to spotifiy preimium, but I am still in the 30 day trial. For some reason when I try to play "Bastille" album it refuses to stream, however I was listening to it around 2 hours ...
  • salisbury88
  • Casual Listener
  • 932 Views
  • 3 replies
  • 0 likes
  • 932 Views
  • 3 replies
  • 0 likes

Solved!! Wierd iTunes playlist containing missing playlists

I have around 90 playlists (albums, really) with an average of 20 tracks on my iMac (OSX 10.8.2) but only around 50 of them are synced normally. The last 41 of them have ended up ind this iTunes-folder of which I know nothing about. I don't use iTune...

spotify.png
  • Casual Listener
  • I have around 90 playlists (albums, really) with an average of 20 tracks on my iMac (OSX 10.8.2) but only around 50 of them are synced normally. The last 41 of them have ended up ind this iTunes-fold...
  • _sm_
  • Casual Listener
  • 926 Views
  • 5 replies
  • 0 likes
  • 926 Views
  • 5 replies
  • 0 likes

Feature Request - Radio History

I would like either:- a back button to go back to the track I just heard- a radio history playlist, even if it's only a FIFO 10 songs deep

  • Casual Listener
  • I would like either: - a back button to go back to the track I just heard - a radio history playlist, even if it's only a FIFO 10 songs deep    
  • Peter__
  • Community Legend
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Can you stream music on your phone in other countries with premium?

Hi If I buy a premium subscription, can I stream online music on my iPhone even while in another country? Thanks

  • Casual Listener
  • Hi   If I buy a premium subscription, can I stream online music on my iPhone even while in another country?   Thanks  
  • Peter__
  • Community Legend
  • 556 Views
  • 3 replies
  • 0 likes
  • 556 Views
  • 3 replies
  • 0 likes

Always crash in the lastest ver.

I'm a premium user, and I play music in my car under the offline mode of spotify, it's good.After updated the lastest ver. I even can't run spotity in my iphone, it crashes after 2-3 sec after I run.My iphone is 4, and the iOS is 5.0.1Please help

  • Regular
  • I'm a premium user, and I play music in my car under the offline mode of spotify, it's good. After updated the lastest ver. I even can't run spotity in my iphone, it crashes after 2-3 sec after I ru...
  • stocker4all
  • Casual Listener
  • 580 Views
  • 4 replies
  • 0 likes
  • 580 Views
  • 4 replies
  • 0 likes

Syncing Problems

Hi, I am using an Iphone 5 and a Windows 7 PC for spotify. Ever since the 6.0 spotify update, I have been experiencing multiple synching problems. Firstly, my iphone will not connect to spotify to sync local files, and I am following all of the direc...

  • Casual Listener
  • Hi, I am using an Iphone 5 and a Windows 7 PC for spotify. Ever since the 6.0 spotify update, I have been experiencing multiple synching problems.   Firstly, my iphone will not connect to spot...
  • puchaty
  • Regular
  • 590 Views
  • 3 replies
  • 0 likes
  • 590 Views
  • 3 replies
  • 0 likes

unable to move the tracks in any playlist

I cant move the tracks up and down in any playlist. What is the problem??

  • Newbie
  • I cant move the tracks up and down in any playlist.   What is the problem??
  • Peter__
  • Community Legend
  • 761 Views
  • 3 replies
  • 0 likes
  • 761 Views
  • 3 replies
  • 0 likes

Eset firewall blocking my iOS devices from showing up in Spotify application

Hi all, Have a problem, everytime i try to sync new local files from my computer to my iOS devices (iPhone5 & iPad3) my firewall block these from showing up in Spotify app on computer when i connect them. The only way to make them visable is to tempo...

  • Roadie
  • Hi all,   Have a problem, everytime i try to sync new local files from my computer to my iOS devices (iPhone5 & iPad3) my firewall block these from showing up in Spotify app on computer wh...
  • radiuz
  • Roadie
  • 1324 Views
  • 2 replies
  • 0 likes
  • 1324 Views
  • 2 replies
  • 0 likes

Fix the shuffle

The shuffle seems to be based on which song you choose to play in a playlist. It doesn't seem to be random as it should. Every time I play a certain song the same songs will play after it, which is a little annoying. It also makes shuffle useless to ...

  • Newbie
  • The shuffle seems to be based on which song you choose to play in a playlist.  It doesn't seem to be random as it should. Every time I play a certain song the same songs will play after it, whic...
  • user-removed
  • Not applicable
  • 1050 Views
  • 1 replies
  • 7 likes
  • 1050 Views
  • 1 replies
  • 7 likes

Release Notes - Spotify for iOS 0.6.0

New: Shiny new interface. You can navigate around the app with a new sidebar. Check it out by swiping left-to-right, or by pressing the ≣ button in the top left of the app. New: Now Playing bar. You’ll always see what you’re listening to along the bo...

  • Spotify Legend
  • New: Shiny new interface. You can navigate around the app with a new sidebar. Check it out by swiping left-to-right, or by pressing the ≣ button in the top left of the app. New: Now Playing bar. Yo...
  • 3dimesdown
  • Music Fan
  • 6461 Views
  • 47 replies
  • 1 likes
  • 6461 Views
  • 47 replies
  • 1 likes

Can't stream running 30 day trial

I signed up for the premium trial, and everytime I try to stream from my iphone, it says that streaming is only for premium users. It works fine from my Mac. Please help.

  • Newbie
  • I signed up for the premium trial, and everytime I try to stream from my iphone, it says that streaming is only for premium users.  It works fine from my Mac.  Please help.
  • Peter__
  • Community Legend
  • 465 Views
  • 1 replies
  • 0 likes
  • 465 Views
  • 1 replies
  • 0 likes

Solved!! newbie question - spotify not recognizing songs that are already on my iphone5.

Hi, I created a playlist on my Mac that was a mix of Spotify songs and iTunes songs I own. It worked fine. The iTunes songs were already synced to my iphone and available through the native music app. When I accessed the same playlist from my iphone,...

  • Visitor
  • Hi,   I created a playlist on my Mac that was a mix of Spotify songs and iTunes songs I own. It worked fine. The iTunes songs were already synced to my iphone and available through the native ...
  • user-removed
  • Not applicable
  • 1191 Views
  • 3 replies
  • 0 likes
  • 1191 Views
  • 3 replies
  • 0 likes

Search not working correctly

If you use the Spotify app on ipad (mini) it isn't working correctly this morning:Depeche Mode returns "karaoke depeche mode"David Bowie returns "an album by David Bowie"Running 6.0.181 app.

  • Music Fan
  • If you use the Spotify app on ipad (mini) it isn't working correctly this morning: Depeche Mode returns "karaoke depeche mode" David Bowie returns "an album by David Bowie" Running 6.0.181 app.
  • PVOR
  • Music Fan
  • 472 Views
  • 2 replies
  • 0 likes
  • 472 Views
  • 2 replies
  • 0 likes

Spotify stops playing - iPod

Okay... I looked for an answer on the FAQ and here but could not find anything directly related, most were talking about desktop version issues. I have aSpotify Premium account and about two weeks ago, when I'm playing songs through Spotify in my iPo...

  • Regular
  • Okay... I looked for an answer on the FAQ and here but could not find anything directly related, most were talking about desktop version issues.   I have aSpotify Premium account and about t...
  • felipeboom
  • Regular
  • 630 Views
  • 6 replies
  • 0 likes
  • 630 Views
  • 6 replies
  • 0 likes

wifi sync

I understand to play my local files on my iphone 4 (latest software update) , they have to sync via wifi with my pc (windows 7). Even though they are both connected to the same wifi, spotify on my pc won't recognize my iphone and it doesn't appear un...

  • Newbie
  • I understand to play my local files on my iphone 4 (latest software update) , they have to sync via wifi with my pc (windows 7). Even though they are both connected to the same wifi, spotif...
  • Sam
  • Spotify
  • 2394 Views
  • 2 replies
  • 0 likes
  • 2394 Views
  • 2 replies
  • 0 likes

Solved!! Wrong Song or Album is Played

Since my trial period is over, I can not bring up the correct song that i chose, either from my saved play lists or from the radio. For instance , if I pick song A, song B plays. I did try reloading, but that did not work.I have iPhone 5 with IOS 6.1...

  • Regular
  • Since my trial period is over, I can not bring up the correct song that i chose, either from my saved play lists or from the radio. For instance , if I pick song A, song B plays. I did try reloading,...
  • GRS2
  • Regular
  • 2016 Views
  • 14 replies
  • 0 likes
  • 2016 Views
  • 14 replies
  • 0 likes

Iphone Bottom bar bug

In the new version (app version 0.6.0.181). There is a bug where the currently playing tab will minimize and the bottom bar will disappear until you restart the app. The bug appears if you are playing a playlist with only 1 song on it and then queue ...

  • Casual Listener
  • In the new version (app version 0.6.0.181). There is a bug where the currently playing tab will minimize and the bottom bar will disappear until you restart the app. The bug appears if you are playin...
  • MichaelJerzak
  • Composer
  • 1154 Views
  • 3 replies
  • 0 likes
  • 1154 Views
  • 3 replies
  • 0 likes