music not showing up?

Reply

music not showing up?

newskag
Casual Listener

Hi folks - thinking there's an easy fix to this and I'm just to green to figure it out.

 

I have added songs that I own (uploaded to iTunes) to playlists. I can play them on my desktop, but they won't show up offline on my iPhone, though the rest of my playlist does.  Is this an issue with these particular tracks, or something I'm missing?

 

Many thanks!

6 Replies

Re: music not showing up?

Taylor
Community Legend

Hi, and welcome to the community!

 

To sync offline:

1) Make sure that your iDevice is connected either to the same wifi as your PC or via USB.

2) It should then show up in the devices section of Spotify desktop (let me know if it doesn't).

3) Enable offline mode on the playlist with the local files in.

4) It should sync the local files. just make sure you leave your phone connected for that time.

 

Anthony :)

This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
||  Spotify Profile - Taylor   |  Feel free to PM me - Here  ||

Re: music not showing up?

Peter__
Community Legend

Hey! Welcome to the community :) 

 

If those are local files in your playlist on your desktop then you need to sync them over to your iPhone by following the instructions in this help page

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: music not showing up?

newskag
Casual Listener

Thanks! One more question - sorry, I *really* am green. Where do I find the devices menu on the desktop client?  Can't seem to locate it.

Re: music not showing up?

Taylor
Community Legend

Hi;

 

It is on the left hand side of Spotify under the 'Main' tab:

 

device.png

 

Anthony :)

This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
||  Spotify Profile - Taylor   |  Feel free to PM me - Here  ||

Re: music not showing up?

Peter__
Community Legend

Top let under the heading "MAIN" below "Play Queue" ;) 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: music not showing up?

newskag
Casual Listener

You all are very helpful, and I appreciate it!

 

However: I have synced, first via wireless, then hardwired, and certain tracks (which I definitely own - can see them in iTunes and in my music folder) still don't show up offline.  I have set the playlist to be available offline both on the iPhone and on my desktop.  Stumped!

SUGGESTED POSTS